Volkswagen CC (2015 year). Instruction

Lights &
Vision menu

Function

Coming
Home

Set how long the headlights and inside lights stay on
after locking or unlocking the vehicle. Feature can
also be switched on or off

Leaving
Home

Footwell
light

Set footwell lighting brightness or switch this feature
on or off.

Conv. turn
sig.

Enable/disable convenience turn signal (lane change
feature). When the feature is enabled, the turn signal
flashes at least 3 times when the turn signal is tapped

Factory
setting

Resets the functions in the Lights & Vision submenu
back to the factory settings.

Back

The display returns to the Settings menu.

Personal convenience settings

Please first read and note the introductory information and

heed the WARNINGS

When 2 people use the vehicle, Volkswagen recommends that each
person always use “a separate” remote control vehicle key. When the
ignition is switched off or the vehicle is locked, personal convenience
settings are stored automatically and assigned to the remote control
vehicle key Volkswagen Information System.
The personal convenience settings for the following menu items can
be assigned to a remote control vehicle key:
Settings menu
▪  Time
▪  Language
▪  Units
Settings / Convenience menu
▪  Door unlock

Volkswagen Car-Net: Connecting you and your vehicle

Introduction

In this section you’ll find information about:
Volkswagen Car-Net service
Features
Application software (“apps”)
3-button module

Volkswagen Car-Net services are provided by Verizon Telematics,
Inc. (VzT) and are available only on select models. Automatic Crash
Notification (ACN) may be engaged for up to 6 months without acti-
vating a trial or paid subscription; Manual Emergency Call service and
all other Volkswagen Car-Net services require a trial or paid subscrip-
tion. Volkswagen Car-Net may collect location information. See appli-
cable Terms of Service and Privacy Policy available at
www.vw.com/carnet for details.

Data Collection and Privacy
Vehicle location information is transmitted to Volkswagen and our
Volkswagen Car-Net service provider, Verizon Telematics, Inc. (VzT),
anytime you press a Volkswagen Car-Net in-car button, when an
ACN event occurs or periodically in connection with the operation of
Volkswagen Car-Net.
Unless Volkswagen Car-Net equipment is disabled in the vehicle, it is
possible for Volkswagen and VzT to determine the car’s location if
required to do so by law, court order, subpoena or other legal re-
quirement. For more information, please contact the Volkswagen Car-
Net Response Center at 1-877-820-2290.
Calls may be monitored or recorded.
Volkswagen collects, processes, transmits, uses and shares infor-
mation about you and your vehicle in accordance with the
Volkswagen Car-Net Terms of Service and Privacy Policy. See the
Volkswagen Car-Net Terms of Service and Privacy Policy at
(http://www.vw.com/carnet) for more details.

More information:

Declaration of Compliance

WARNING

Application software and Volkswagen Car-Net services that are
unsuitable or improperly used can cause accidents, serious
personal injury and vehicle damage.

Volkswagen Car-Net services can be used only where ade-

quate cellular and GPS signals are available

Volkswagen recommends using only services and applica-

tion software that are provided by Volkswagen or Verizon
Telematics, Inc. (VzT) specifically for your vehicle.

Protect the mobile device and its application software from

misuse.

Never modify application software and Volkswagen Car-Net

services.

Always read and heed the operating instructions for the mo-

bile device.

WARNING

Driver distraction causes accidents, collisions and serious per-
sonal injury! Using application software and Volkswagen Car-
Net services while driving can distract the driver from traffic.

Always drive attentively and responsibly.

Volkswagen Car-Net service

Please first read and note the introductory information and

heed the WARNINGS

Your vehicle has equipment to enable Volkswagen Car-Net, a suite of
connected vehicle services that makes driving and owning a
Volkswagen vehicle more convenient. Volkswagen Car-Net allows
you to seamlessly connect your car and your life by offering the fol-
lowing services:

Safe & Secure – Receive support and assistance in the moment of

need.

Family Guardian – Keep track of family members driving your ve-

hicle.

Remote Vehicle Access – Interact with your vehicle through your

Volkswagen Car-Net iPhone

or Android

app, computer or a

Volkswagen Car-Net Customer Specialist (text and data rates apply).

Diagnostics & Maintenance – Manage your vehicle health with

diagnostic checks and service scheduling.
You can access Volkswagen Car-Net services via your Volkswagen
Car-Net iPhone

or Android

app (text and data rates apply) and the

Volkswagen Car-Net website (http://www.vw.com/carnet). If you have
a question or would like to subscribe, please either press the • button

in your vehicle or contact the Volkswagen Car-Net Response Center
at 1-877-820-2290. For more information or to log on to your
Volkswagen Car-Net account, visit http://www.vw.com/carnet.
Note: Please review the Volkswagen Car-Net Terms of Service and
Privacy Policy at http://www.vw.com/carnet.

Subscription required
Automatic Crash Notification (ACN) may be engaged for up to 6
months, starting from the date of new vehicle sale, without activating
a trial or paid subscription.
The Manual Emergency Call service and all other Volkswagen Car-
Net features require a trial or paid subscription. To begin your trial or
paid subscription, authentication and activation are required. For
more information, please visit the website
(http://www.vw.com/carnet), press the • button in the 3-button mod-

ule in your vehicle or contact the Volkswagen Car-Net Response
Center at 1-877-820-2290.
The LED light in the 3-button module will be green during the trial
period and whenever you have an active subscription. The LED light
will go off if the trial period is over and the customer has not sub-
scribed to the Volkswagen Car-Net services. The LED light will be red
only during a VW Car-Net hardware malfunction or fault

⇒ 3-button

module.
Once a trial or paid Volkswagen Car-Net subscription has been
activated, please advise all who use the vehicle that different
kinds of data can be sent and received automatically by the ve-
hicle, including speed, location and more.

WARNING

Vehicle health reports do not replace the information provided
by the vehicle warning and indicator lights. Failure to heed
warning lights and instrument cluster text messages can cause
the vehicle to break down in traffic and result in a collision and
serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and

where no part of the hot catalytic converter and exhaust system
can come into contact with flammable materials under the vehi-
cle, such as dry grass, brush, spilled fuel, etc.

A broken down vehicle presents a high accident risk for itself

and others. Switch on emergency flashers and set up a warning
triangle to warn oncoming traffic.

Before opening the engine hood, always switch off the en-

gine and let the engine cool down.

Always be very careful when working in the engine compart-

ment, which is a potentially dangerous area in any motor vehi-
cle and can cause serious personal injury.

NOTICE

Failure to heed warning lights or text WARNINGS can result in
vehicle damage.

Volkswagen collects, processes, transmits, uses and shares in-

formation about you and your vehicle in accordance with the
Volkswagen Car-Net Terms of Service and Privacy Policy. See the
Volkswagen Car-Net Terms of Service and Privacy Policy at
http://www.vw.com/carnet for more details.

Volkswagen Car-Net services use a system based on a wireless

communication network. If all technical and other conditions are met
and Volkswagen Car-Net still does not work properly, please try using
the service again later.

Features

Please first read and note the introductory information and

heed the WARNINGS

The following listed features are available after Volkswagen Car-Net
registration either through the 3-button module

⇒ v 3-button module,

a mobile device

⇒ Application software (“apps”), the Volkswagen

Car-Net website (http://www.vw.com/carnet) or by contacting the
Volkswagen Car-Net Response Center at 1-877-820-2290. They are
divided into 4 categories: Safe & Secure, Family Guardian, Remote
Vehicle Access and Diagnostics & Maintenance Services. Always
refer to the Volkswagen Car-Net website for the most up-to-date in-
formation regarding Volkswagen Car-Net services.

Safe & Secure:

Feature

Description

Automatic Crash
Notification (ACN)

Automatic Crash Notification is initiated in the
event of airbag deployment or rollover. When
the feature is activated the Volkswagen Car-
Net Response Center is notified of your loca-
tion and contacts your vehicle to determine the
risk of injury and to dispatch help. Help is dis-
patched even if the Volkswagen Car-Net Re-
sponse Center does not connect to the vehi-
cle's occupants. Automatic Crash Notification
may be engaged for up to 6 months without
activating a trial or paid subscription.

Manual Emergency
Call

In the case of an emergency, press the

•

but-

ton in the 3-button module: The Volkswagen
Car-Net device initiates a connection to the
Volkswagen Car-Net Response Center. The
location of the vehicle and customer data for
identification is sent at the same time.

Safe & Secure:

Feature

Description

Roadside
Assistance

Press the

button in the 3-button module:

The vehicle will connect directly to the
Volkswagen Roadside Assistance Call Center.
The vehicle’s location is also transmitted in
order to more quickly provide assistance.

Stolen Vehicle Lo-
cation Assistance
For use by law en-
forcement authori-
ties only. See
Terms of Service at
www.vw.com/carnet
for details.

After you have reported your vehicle as stolen
to law enforcement, you may provide the case
information to the Volkswagen Car-Net Re-
sponse Center. Once the information has been
verified, the VW Car-Net Customer Specialist
will be able to provide law enforcement with
vehicle location data sent by the VW Car-Net
module.

Family Guardian:

Feature

Description

Boundary
Alert

By logging on to your Volkswagen Car-Net account,
you can designate an area on a map as a “virtual
fence.” The vehicle owner can then choose notification
channels (text message or email) for receiving alerts
when the vehicle crosses the defined boundary (texts
and data rates apply).

Speed Alert

Volkswagen Car-Net can be configured to inform the
vehicle owner whenever the vehicle exceeds a speed
set by the owner. The owner can select to be informed
through multiple channels, including text messages
and email (text and data rates apply).

Remote Vehicle Access:

Feature

Description

Remote
Door Unlock

You can send a request to unlock the vehicle doors
through your Volkswagen Car-Net iPhone

or An-

droid

app, the Volkswagen Car-Net website or by

calling the Volkswagen Car-Net Response Center
(text and data rates apply). If none of the vehicle
doors are opened within about 30 seconds, the car will
lock again.

Remote
Honk and
Flash

You can send a honk and flash signal to the car using
the Volkswagen Car-Net website or the VW Car-Net
iPhone

or Android

app (text and data rates apply).

The car will honk the horn and blink the headlights
and emergency flashers for up to 10 seconds.

Last Parked
Location

You can locate your last parked location using your
Volkswagen Car-Net iPhone

or Android

app (text

and data rates apply).

Destinations
Only appli-
cable for
vehicles
equipped
with a facto-
ry-installed
navigation
system.

Points of Interest (POIs) or other destinations can be
imported remotely into the factory-installed navigation
system (if equipped) from a computer or the
Volkswagen Car-Net iPhone

or Android

app (text

and data rates apply). These destinations can be
called up and used by the navigation system.

Destination
Download
Only appli-
cable for
vehicles
equipped
with a facto-
ry-installed
navigation
system.

Press the • button in the 3-button module: The vehi-

cle will connect directly to the Volkswagen Car-Net
Response Center where a Volkswagen Car-Net Cus-
tomer Specialist will assist with destinations. The ad-
dress of a dealer’s location can also be sent by the
Customer Specialist to your factory-installed naviga-
tion system (if equipped).

Remote Vehicle Access:

Feature

Description

Remote
Status
Check

Current information about the vehicle can be viewed
through a computer or your Volkswagen Car-Net iPh-
one

or Android

app (text and data rates apply). You

can find out if the doors, luggage compartment and
engine hood are open or closed, whether the car lights
are on or off, the level of fuel in the tank, when the
vehicle needs to be serviced next and more.

Diagnostics & Maintenance:

Feature

Description

Dealer
Scheduling

Press the • button in the 3-button module: The vehi-

cle will initiate a call to the Volkswagen Car-Net Re-
sponse Center where a Volkswagen Car-Net Custom-
er Specialist will connect you with an authorized
Volkswagen dealer to schedule your service appoint-
ment. The address of the dealer’s location can also be
sent by the Customer Specialist to your factory-
installed navigation system (if equipped).

Vehicle
Health
Report

View a vehicle health report to proactively manage
maintenance and other services and to receive up-to-
date diagnostics in a monthly email report or by im-
mediate request.

WARNING

Refer to your vehicle's warning and indicator lights for the most
current diagnostic information. Always consult this manual for
maintenance guidelines. Failure to heed warning lights and in-
strument cluster text messages can cause the vehicle to break
down in traffic and result in a collision and serious personal
injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and

where no part of the hot catalytic converter and exhaust system
can come into contact with flammable materials under the vehi-
cle, such as dry grass, brush, spilled fuel, etc.

A broken down vehicle presents a high accident risk for itself

and others. Switch on emergency flashers and set up a warning
triangle to warn oncoming traffic.

The Volkswagen Car-Net website (http:// www.vw.com/carnet)

contains the most up-to-date information and instructions about
Volkswagen Car-Net services.

Please regularly visit the website to learn about changes to ser-

vices and new features.

Volkswagen Car-Net features can be modified, discontinued, deac-

tivated, reactivated or expanded without any further notice.

Application software (“apps”)

Please first read and note the introductory information and

heed the WARNINGS

Many mobile devices are equipped to load application software
(“apps”) into the device. Apps can make it possible to display addi-
tional information on the factory-installed Radio or Navigation system
or activate, control or deactivate specific vehicle features.
Application software, its usage and the wireless connection required
to use application software may be billable services. Apps may be
provided by third parties. Therefore you should refer to the terms of
use and privacy statements associated with the apps for information

about how the apps collect, use and share information about you,
your vehicle or your mobile device.
The application software provided may be designed to be used for a
variety of purposes and be specific to your vehicle and country

⇒ .

The content, range of software provided and application software
provider can vary. Some application software is also subject to the
availability of services provided by third parties. In order for some
application software to work, wireless service reception must be
strong enough to handle the data exchange involved (text and data
rates apply).
Application software descriptions may be provided by the service pro-
vider.
Due to the multitude of mobile devices and fast pace of software de-
velopment, the application software provided may not run on all mo-
bile devices and their operating systems. This may even apply for the
same model of a mobile device. For example, application software
may run on version 2 of the device's operating system but not on ver-
sion 3.
Application software can be modified, discontinued, deactivated, re-
activated or expanded without any further notice.
In order for some application software to work, the wireless or cable
connection between the factory-installed Radio or Navigation system
and a compatible, functioning mobile device must be strong enough
and uninterrupted.

NOTICE

Volkswagen is not responsible for vehicle damage caused by
inferior-quality or malicious application software, poorly pro-
grammed application software, insufficient wireless service re-
ception, data loss during transmission or misuse of mobile de-
vices.

3-button module

Fig. 17 In the roof console: 3-button module to access Volkswagen
Car-Net service operators

Please first read and note the introductory information and

heed the WARNINGS

The buttons in the 3-button module provide access to several
Volkswagen Car-Net features and pressing a button will initiate a
connection to the Volkswagen Car-Net Response Center. Calls may
be monitored or recorded. In general, the Volkswagen Car-Net Cus-
tomer Specialist will end the call.

⇒

fig. 17

Function

•

Press and hold for longer than 2 seconds: Con-
nects to the Volkswagen Car-Net Response Center
and a Volkswagen Car-Net Customer Specialist.
Press again: End the call.

Press and hold for longer than 2 seconds: Assis-
tance in the event of a breakdown by connecting to
the Volkswagen Roadside Provider.
Press again: End the call.

•

Press and hold for longer than 2 seconds: Activate
emergency call.
Press again: End the call.

LED light in the 3-button module
The LED light in the 3-button module will be green during the trial
period and whenever you have an active subscription. The LED light
will go off if the trial period is over and the customer has not sub-
scribed to the Volkswagen Car-Net Services. The LED light will be
red only during a VW Car-Net hardware malfunction or fault.

WARNING

Application software and Volkswagen Car-Net services that are
unsuitable or improperly used can cause accidents, serious
personal injury and vehicle damage.

Volkswagen Car-Net services can be used only where ade-

quate cellular and GPS signals are available

Volkswagen recommends using only services and applica-

tion software that are provided by Volkswagen or Verizon
Telematics, Inc. (VzT) specifically for your vehicle.

Protect the mobile device and its application software from

misuse.

Never modify application software and Volkswagen Car-Net

services.

Always read and heed the operating instructions for the mo-

bile device.

WARNING

Driver distraction causes accidents, collisions and serious per-
sonal injury! Using application software and Volkswagen Car-
Net services while driving can distract the driver from traffic.

Always drive attentively and responsibly.

NOTICE

The system does not support simultaneous Volkswagen Car-Net
and mobile phone calls via the mobile phone package.

When a Volkswagen Car-Net service is accessed through the

3-button module call buttons any calls on a mobile device con-
nected to the vehicle’s mobile phone package will be automati-
cally disconnected.

Initiating or accepting a call on a mobile device connected to

the vehicle's mobile phone package could end any connection to
the Volkswagen Car-Net Response Center made through the •,

•

buttons.

Calls on a mobile device connected to the vehicle's mobile

phone package cannot be accepted or initiated during an auto-
mated emergency connection to the Volkswagen Car-Net Re-
sponse Center; for example, because an airbag has deployed.

Driving checklists and warnings

Introduction

In this section you’ll find information about:
Getting ready and driving safely
Driving in other countries
Driving through water on roads

More information:

Sitting properly and safely
Transporting
Starting and stopping the engine
Saving fuel and helping the environment
Consumer information

WARNING

Driving under the influence of alcohol, illegal drugs, narcotics
and some medications may cause collisions and other acci-
dents, severe personal injuries and even death.

Alcohol, illegal drugs, narcotics and some medications may

severely affect perception, reaction times and safe driving,
which may result in the loss of vehicle control.

Getting ready and driving safely

Please first read and note the introductory information and

heed the WARNINGS

Checklist
Observe the following points before and during every drive for your
own safety, the safety of all passengers and others

⇒ :

Check proper function of lights and turn signals.

Check tire pressure (

⇒ Tires and wheels) and fuel level

(

⇒ Refueling).

Volkswagen CC (2015 year). Instruction - part 3