Toyota C-HR (2023 year). Manual in english

751

7-2. Steps to take in an emergency

hen
trou

e ari

■

When recharging or replacing the 12-volt battery

●

In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.

●

The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.

●

The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.

■

When replacing the 12-volt battery



2ZR-FXE engine

●

Use a 12-volt battery that conforms to European regulations.

●

Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent (286A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-

cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.

●

For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

752

7-2. Steps to take in an emergency



M20A-FXS engine

●

Use a Central Degassing type 12-volt battery (European Regulations).

●

Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent (286A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If an improper 12-volt battery is used, battery performance may decrease

and the hybrid system may not be able to restart.

• If the 20 hour rate capacity is low, even if the time period where the vehi-

cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.

●

Use a 12-volt battery with a handle. If a 12-volt battery without a handle is
used, removal is more difficult.

●

After replacing, firmly attach the following items to the exhaust hole of the
12-volt battery.

●

For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

Exhaust hole plug
Exhaust hole
Exhaust hose
• Use the exhaust hose that was

attached to the 12-volt battery before
replacing and confirm that it is firmly
connected to the hole section of the
vehicle.

• Use the exhaust hole plug included

with  the  12-volt  battery  replaced  or
the  one  installed  on  the  12-volt  bat-
tery  prior  to  the  replacement.
(Depending  on  the  12-volt  battery  to
be replaced, the exhaust hole may be
plugged.)

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7-2. Steps to take in an emergency

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WARNING

■

When removing the 12-volt battery terminals

Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts any metal in the surrounding area when the positive (+) terminal is
removed, a spark may occur, leading to a fire in addition to electrical shocks
and death or serious injury.

■

Avoiding 12-volt battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:

●

Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.

●

Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.

●

Do not allow the + and - clamps of the jumper cables to come into contact
with each other.

●

Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.

■

12-volt battery precautions

The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:

●

When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.

●

Do not lean over the 12-volt battery.

●

In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.

●

Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.

●

Do not allow children near the 12-volt battery.

754

7-2. Steps to take in an emergency

WARNING

■

After recharging the 12-volt battery (M20A-FXS engine)

Have the 12-volt battery inspected at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer as soon as possible. If
the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.

■

When replacing the 12-volt battery

●

When the vent plug and indicator are close to the hold down clamp, the
battery fluid (sulfuric acid) may leak.

●

For information regarding 12-volt battery replacement, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.

●

M20A-FXS engine: After exchanging, securely attach the exhaust hose
and exhaust hole plug to the exhaust hole of the exchanged 12-volt bat-
tery. If not properly installed, gases (hydrogen) may leak into the vehicle
interior, and there is the possible danger of the gas igniting and exploding.

NOTICE

■

When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fans, etc.

■

To prevent damaging the vehicle (M20A-FXS engine)

The exclusive jump starting terminal is to be used when charging the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump
start another vehicle.

755

7-2. Steps to take in an emergency

hen
trou

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If your vehicle overheats

●

The needle of the engine coolant temperature gauge (



P. 164)

enters the red zone or a loss of hybrid system power is experi-
enced. (For example, the vehicle speed does not increase.)

●

“Hybrid System Overheated Reduced Output Power.” is shown on
the multi-information display.

●

Steam comes out from under the hood.

■

If the high coolant temperature warning light comes on

Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has cooled down sufficiently, inspect the
hoses and radiator core (radiator) for any leaks.

Radiator
Cooling fans

If a large amount of coolant leaks, immediately contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.

The following may indicate that your vehicle is overheating.

Correction procedures



2ZR-FXE engine



M20A-FXS engine

756

7-2. Steps to take in an emergency

The coolant level is satisfactory if it is between the “FULL” and
“LOW” lines on the reservoir.

Reservoir
“FULL” line
“LOW” line

Add coolant if necessary.

Water can be used in an emer-
gency if coolant is unavailable.

Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fans operate and to check for
coolant leaks from the radiator or hoses.

The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating by checking
the fan sound and air flow. If it is difficult to check these, turn the air con-
ditioning system on and off repeatedly. (The fans may not operate in
freezing temperatures.)

If the fans are not operating:
Stop the hybrid system immediately and contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
If the fans are operating:
Have the vehicle inspected at the nearest any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.

757

7-2. Steps to take in an emergency

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■

If “Hybrid System Overheated Reduced Output Power.” is
shown on the multi-information display

Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has cooled down, inspect the hoses and
radiator core (radiator) for any leaks.

Radiator
Cooling fans

If a large amount of coolant leaks, immediately contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.

The coolant level is satisfactory if it is between the “FULL” or “F”
and “LOW” or “L” lines on the reservoir.

Reservoir
“FULL” or “F” line
“LOW” or “L” line

1
2
3



2ZR-FXE engine



M20A-FXS engine



2ZR-FXE engine



M20A-FXS engine

758

7-2. Steps to take in an emergency

Add coolant if necessary.

If coolant  is unavailable,  use water as an emergency measure,
and have the vehicle inspected at any authorized Toyota retailer,
Toyota  authorized  repairer,  or  any  reliable  repairer  as  soon  as
possible.
After  stopping  the  hybrid  system  and  waiting  for  5  minutes  or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop  the  hybrid  system  and  contact  any  authorized  Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.

However, if the message appears again frequently, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.



2ZR-FXE engine



M20A-FXS engine

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7-2. Steps to take in an emergency

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WARNING

■

To prevent an accident or injury when inspecting under the hood of
your vehicle

Observe the following precautions.
Failure to do so may result in serious injury such as burns.

●

If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.

●

After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fans may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.

●

Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.

NOTICE

■

When adding engine/power control unit coolant

Add coolant slowly after the hybrid system has cooled down sufficiently.
Adding cool coolant to a hot hybrid system too quickly can cause damage to
the hybrid system.

■

To prevent damage to the cooling system

Observe the following precautions:

●

Avoid contaminating the coolant with foreign matter (such as sand or dust,
etc.).

●

Do not use any coolant additive.

760

7-2. Steps to take in an emergency

If the vehicle becomes stuck

Set the parking brake and shift the shift lever to P. Stop the hybrid
system.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.

■

When it is difficult to free the vehicle

Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:

Press

to turn off TRC.

A message will be shown on the multi-
information display.

2
3

4
5

761

7-2. Steps to take in an emergency

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WARNING

■

When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.

NOTICE

■

To avoid damage to the hybrid transmission and other components

●

Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.

●

If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.

764

8-1. Specifications

Maintenance data (fuel, oil level, etc.)

: 2ZR-FXE engine

: M20A-FXS engine

: Unladen vehicle

: Vehicles with 215/60R17 tires

: Vehicles with 225/50R18 tires

: Except for 2ZR-FXE engine for Guadeloupe, Martinique, F. Guiana and

Svalbard

Dimensions and weights

Overall length

4385 mm (172.6 in.)

4395 mm (173.0 in.)

Overall width

1795 mm (70.7 in.)

Overall height

1555 mm (61.2 in.)

Wheelbase

2640 mm (103.9 in.)

Tread

Front

1550 mm (61.0 in.)

1540 mm (60.6 in.)

Rear

1560 mm (61.4 in.)

1550 mm (61.0 in.)

Gross vehicle mass

1860 kg (4101 lb.)

1930 kg (4255 lb.)

Maximum permissi-
ble axle capacity

Front

1050 kg (2315 lb.)

Rear

1080 kg (2381 lb.)

Drawbar load

75 kg (165 lb.)

Towing capacity

Without brake

725 kg (1598 lb.)

With brake

765

8-1. Specifications

icl

cif

■

Vehicle identification number

The vehicle identification number (VIN) is the legal identifier for
your vehicle. This is the primary identification number for your

Toyota. It is used in registering the ownership of your vehicle.

This number is stamped on the
top left of the instrument panel.

This number is stamped under
the right-hand front seat.

This number is also on the
manufacturer’s label.

Vehicle identification

766

8-1. Specifications

■

Engine number

The engine number is stamped on the engine block as shown.



2ZR-FXE engine



M20A-FXS engine



2ZR-FXE engine



M20A-FXS engine

Engine

Model

2ZR-FXE

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

80.5



88.3 mm (3.17



3.48 in.)

Displacement

1798 cm

(109.7 cu.in.)

Valve clearance

Automatic adjustment

Model

M20A-FXS

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

80.5



97.6 mm (3.17



3.84 in.)

Displacement

1987 cm

(121.3 cu.in.)

Valve clearance

Automatic adjustment

767

8-1. Specifications

icl

cif

Fuel

Fuel type

When you find these types of fuel label at
the gas station, use only the fuel with one of
the following labels.

EU area:
Unleaded gasoline conforming to European
standard EN228 only

Except EU area:
Unleaded gasoline only

Research Octane Number

95 or higher

Fuel tank capacity
(Reference)

43 L (11.4 gal., 9.5 lmp.gal.)

Electric motor (traction motor)

Type

Permanent magnet synchronous motor

Maximum output



2ZR-FXE engine
53 kW



M20A-FXS engine
80 kW

Maximum torque



2ZR-FXE engine
163 N·m (16.6 kgf·m, 120.2 ft·lbf)



M20A-FXS engine
202 N·m (20.6 kgf·m, 149 ft·lbf)

Toyota C-HR (2023 year). Manual in english - page 41