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Toyota Auris Hybrid Touring Sports (2017 year). Instruction - part 33

8-2. Steps to take in an emergency

545

NOTICE

■ When performing an emergency repair

● A tire should only be repaired with the emergency tire puncture repair kit if

the damage is caused by a sharp object such as nail or screw passing

through the tire tread.

Do not remove the sharp object from the tire. Removing the object may

widen the opening and disenable emergency repair with the repair kit.

● The repair kit is not waterproof. Make sure that the repair kit is not

exposed to water, such as when it is being used in the rain.

● Do not put the repair kit directly onto dusty ground such as sand at the

side of the road. If the repair kit vacuums up dust etc., a malfunction may

occur.

● Do not turn the bottle upside down when using it, as doing so may cause

damage to the compressor.

■ Precautions for the emergency tire puncture repair kit

● The repair kit power source should be 12 V DC suitable for vehicle use. Do

not connect the repair kit to any other source.

● If gasoline splatters on the repair kit, the repair kit may deteriorate. Take

care not to allow gasoline to contact it.

● Place the repair kit in a storage to prevent it from being exposed to dirt or

water.

● Store the repair kit in the tool tray under the luggage floor cover out of

reach of children.

● Do not disassemble or modify the repair kit. Do not subject parts such as

the air pressure indicator to impacts. This may cause a malfunction.

■ To avoid damage to the tire pressure warning valves and transmitters

(vehicles with a tire pressure warning system)

When a tire is repaired with liquid sealants, the tire pressure warning valve

8

and transmitter may not operate properly. If a liquid sealant is used, contact

any authorized Toyota dealer or repairer, or another duly qualified and

equipped professional or other qualified service shop as soon as possible.

After use of liquid sealant, make sure to replace the tire pressure warning

valve and transmitter when repairing or replacing the tire. (P. 452)

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8-2. Steps to take in an emergency

If the hybrid system will not start

Reasons for the hybrid system not starting vary depending on

the situation. Check the following and perform the appropriate

procedure:

The hybrid system will not start even though the correct starting

procedure is being followed. (P. 216)

One of the following may be the cause of the problem:

● The electronic key may not be functioning properly. (P. 549)

● There may not be sufficient fuel in the vehicle’s tank.

Refuel the vehicle.

● There may be a malfunction in the immobilizer system. (P. 82)

● There may be malfunction in the P position control system.*

(P. 220, 511)

● The hybrid system may be malfunctioning due to an electrical prob-

lem such as electronic key battery depletion or a blown fuse. How-

ever, depending on the type of malfunction, an interim measure is

available to start the hybrid system. (P. 547)

*: It may not be possible to shift the shift position from P to another position.

The interior lights and headlights are dim, or the horn does not

sound or sounds at a low volume.

One of the following may be the cause of the problem:

● The 12-volt battery may be discharged. (P. 551)

● The 12-volt battery terminal connections may be loose or corroded.

(P. 446)

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(OM12L18E)

8-2. Steps to take in an emergency

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The interior lights and headlights do not turn on, or the horn

does not sound.

One of the following may be the cause of the problem:

● The 12-volt battery may be discharged. (P. 551)

● One or both of the 12-volt battery terminals may be disconnected.

(P. 446)

Contact any authorized Toyota dealer or repairer, or another duly qualified

and equipped professional if the problem cannot be repaired, or if repair

procedures are unknown.

Emergency start function

When the hybrid system does not start, the following steps can be

used as an interim measure to start the hybrid system if the power

switch is functioning normally.

Do not use this starting procedure except in case of emergency.

1

Set the parking brake.

2

Turn the power switch to ACCESSORY mode.

3

Press and hold the power switch for about 15 seconds while

depressing the brake pedal firmly.

Even if the hybrid system can be started using the above steps, the

system may be malfunctioning. Have the vehicle inspected by any

authorized Toyota dealer or repairer, or another duly qualified and

equipped professional.

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8-2. Steps to take in an emergency

If the electronic key does not operate

properly

If communication between the electronic key and vehicle is

interrupted

(P. 137) or the electronic key cannot be used

because the battery is depleted, the smart entry & start system,

push button start and wireless remote control cannot be used. In

such cases, the doors can be opened and the hybrid system can

be started by following the procedure below.

Locking and unlocking the doors

Use the mechanical key

(P.

121) in order to perform the fol-

lowing operations:

1

Locks all the doors

2

Unlocks all the doors

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(OM12L18E)

8-2. Steps to take in an emergency

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Starting the hybrid system

1

Depress the brake pedal.

2

Touch the Toyota emblem side

of the electronic key to the

power switch.

When the electronic key is

detected, a buzzer sounds and the

power switch will turn to ON mode.

When the smart entry & start sys-

tem or push button start is deacti-

vated in customization setting, the

power switch will turn to ACCES-

SORY mode.

3

Firmly depress the brake pedal and check that

is shown on

the multi-information display.

Press the power switch.

4

In the event that the hybrid system still cannot be started, contact any

authorized Toyota dealer or repairer, or another duly qualified and

equipped professional.

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(OM12L18E)

8-2. Steps to take in an emergency

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If the 12-volt battery is discharged

The following procedures may be used to start the hybrid sys-

tem if the 12-volt battery is discharged.

You can also call any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

If you have a set of jumper (or booster) cables and a second vehicle

with a 12-volt battery, you can jump start your vehicle by following the

steps below.

Vehicles with an alarm: Confirm

1

that the electronic key is being

carried.

When connecting the jumper (or

booster) cables, depending on the

situation, the alarm may activate

and doors locked. (P. 91)

2

Open the hood and fuse box

cover.

8

3

Open the exclusive jump start-

ing terminal cover.

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8-2. Steps to take in an emergency

4

Connect the jumper cables according to the following procedure:

1

Connect a positive jumper cable clamp to the exclusive jump

starting terminal on your vehicle.

Connect the clamp on the other end of the positive cable to the

2

positive (+) battery terminal on the second vehicle.

Connect a negative cable clamp to the negative (-) battery termi-

3

nal on the second vehicle.

Connect the clamp at the other end of the negative cable to a

4

solid, stationary, unpainted metallic point away from the exclusive

jump starting terminal and any moving parts, as shown in the

illustration.

Start the engine of the second vehicle. Increase the engine speed

5

slightly and maintain at that level for approximately 5 minutes to

recharge the 12-volt battery of your vehicle.

6

Open and close any of the doors of your vehicle with the power

switch off.

Maintain the engine speed of the second vehicle and start the

7

hybrid system of your vehicle by turning the power switch to ON

mode.

Make sure the “READY” indicator comes on. If the indicator does

8

not come on, contact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

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8-2. Steps to take in an emergency

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Once the hybrid system has started, remove the jumper cables in

9

the exact reverse order from which they were connected.

Close the exclusive jump starting terminal cover, and reinstall the

10

fuse box cover to its original position.

When installing, first hook the fuse box cover onto the two rear tabs.

Once the hybrid system starts, have the vehicle inspected at any

authorized Toyota dealer or repairer, or another duly qualified and

equipped professional as soon as possible.

■ Starting the hybrid system when the 12-volt battery is discharged

The hybrid system cannot be started by push-starting.

■ To prevent 12-volt battery discharge

● Turn off the headlights and the audio system while the hybrid system is off.

● Turn off any unnecessary electrical components when the vehicle is running

at a low speed for an extended period, such as in heavy traffic.

■ When the 12-volt battery is removed or discharged

● The hybrid system may not start. (P. 448)

● If the 12-volt battery is depleted with the shift position in P, it will not be pos-

sible to shift the shift position other than P. In this case, the vehicle cannot

be towed without lifting both front wheels because the front wheels are

locked by the parking lock. (P. 497)

● When the 12-volt battery is reconnected, start the hybrid system, depress

the brake pedal, and confirm that it is possible to shift into each shift posi-

tion.

■ Charging the 12-volt battery

The electricity stored in the 12-volt battery will discharge gradually even when

the vehicle is not in use, due to natural discharge and the draining effects of

certain electrical appliances. If the vehicle is left for a long time, the 12-volt

8

battery may discharge, and the hybrid system may be unable to start. (The

12-volt battery recharges automatically while the hybrid system is operating.)

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(OM12L18E)

8-2. Steps to take in an emergency

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WARNING

■ 12-volt battery precautions

The 12-volt battery contains poisonous and corrosive acidic electrolyte,

while related parts contain lead and lead compounds. Observe the following

precautions when handling the 12-volt battery:

● When working with the 12-volt battery, always wear safety glasses and

take care not to allow any 12-volt battery fluids (acid) to come into contact

with skin, clothing or the vehicle body.

● Do not lean over the 12-volt battery.

● In the event that 12-volt battery fluid comes into contact with the skin or

eyes, immediately wash the affected area with water and seek medical

attention.

Place a wet sponge or cloth over the affected area until medical attention

can be received.

● Always wash your hands after handling the 12-volt battery support, termi-

nals, and other battery-related parts.

● Do not allow children near the 12-volt battery.

■ After recharging the 12-volt battery

Have the 12-volt battery inspected at any authorized Toyota dealer or

repairer, or another duly qualified and equipped professional as soon as

possible.

If the 12-volt battery is deteriorating, continued use may cause the 12-volt

battery to emit a malodorous gas, which may be detrimental to the health of

passengers.

■ When replacing the 12-volt battery

P. 450

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8-2. Steps to take in an emergency

If your vehicle overheats

The following may indicate that your vehicle is overheating.

● The high engine coolant temperature (P. 504) is shown on the

multi-information display or a loss of hybrid system power is experi-

enced (for example, the vehicle speed does not increase).

● “Hybrid system overheated. Reduced output power.” is shown on

the multi-information display.

● Steam comes out from under the hood.

Correction procedures

■ If the high engine coolant temperature is shown on the multi-

information display

Stop the vehicle in a safe place and turn off the air conditioning

1

system, and then stop the hybrid system.

If you see steam:

2

Carefully lift the hood after the steam subsides.

If you do not see steam:

Carefully lift the hood.

After the hybrid system has

3

cooled down sufficiently,

inspect the hoses and radia-

tor core

(radiator) for any

leaks.

1

Radiator

2

Cooling fans

If a large amount of coolant

leaks, immediately contact

any authorized Toyota dealer

or repairer, or another duly

qualified and equipped pro-

fessional.

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4

The coolant level is satisfac-

tory if it is between the

“FULL” and “LOW” lines on

the reservoir.

1

Reservoir

2

“FULL”

3

“LOW”

5

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

Start the hybrid system and turn the air conditioning system on to

6

check that the radiator cooling fans operate and to check for

coolant leaks from the radiator or hoses.

The fans operate when the air conditioning system is turned on immedi-

ately after a cold start. Confirm that the fans are operating by checking

the fan sound and air flow. If it is difficult to check these, turn the air con-

ditioning system on and off repeatedly.

(The fan may not operate in freezing temperatures.)

If the fans are not operating:

7

Stop the hybrid system immediately and contact any authorized

Toyota dealer or repairer, or another duly qualified and equipped

8

professional.

If the fans are operating:

Have the vehicle inspected at the nearest authorized Toyota

dealer or repairer, or another duly qualified and equipped profes-

sional.

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(OM12L18E)

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8-2. Steps to take in an emergency

■ If

“Hybrid system overheated. Reduced output power.” is

shown on the multi-information display

1

Stop the vehicle in a safe place.

2

Stop the hybrid system and carefully lift the hood.

3

After the hybrid system has

cooled down, inspect the

hoses and radiator core

(radiator) for any leaks.

1

Radiator

2

Cooling fans

If a large amount of coolant

leaks, immediately contact

any authorized Toyota dealer

or repairer, or another duly

qualified and equipped pro-

fessional.

4

The coolant level is satisfac-

tory if it is between the

“FULL” and “LOW” lines on

the reservoir.

1

Reservoir

2

“FULL”

3

“LOW”

5

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

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6

Start the hybrid system and check for the multi-information dis-

play.

If the message does not disappear:

Stop the hybrid system and contact any authorized Toyota dealer

or repairer, or another duly qualified and equipped professional.

If the message is not displayed:

Have the vehicle inspected at the nearest authorized Toyota

dealer or repairer, or another duly qualified and equipped profes-

sional.

WARNING

■ When inspecting under the hood of your vehicle

Observe the following precautions.

Failure to do so may result in serious injury such as burns.

● If steam is seen coming from under the hood, do not open the hood until

the steam has subsided. The engine compartment may be very hot.

● After the hybrid system has been turned off, check that the indicator on the

power switch and the “READY” indicator are off.

When the hybrid system is operating, the gasoline engine may automati-

cally start, or the cooling fan may suddenly operate even if the gasoline

engine stops. Do not touch or approach rotating parts such as the fan,

which may lead to fingers or clothing (especially a tie, a scarf or a muffler)

getting caught, resulting in serious injury.

● Do not loosen the coolant reservoir caps while the hybrid system and radi-

ator are hot.

High temperature steam or coolant could spray out.

NOTICE

8

■When adding engine/power control unit coolant

Add coolant slowly after the hybrid system has cooled down sufficiently.

Adding cool coolant to a hot hybrid system too quickly can cause damage to

the hybrid system.

■ To prevent damage to the cooling system

Observe the following precautions:

● Avoid contaminating the coolant with foreign matter (such as sand or dust

etc.).

● Do not use any coolant additive.

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(OM12L18E)

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8-2. Steps to take in an emergency

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle

becomes stuck in mud, dirt or snow:

1

Set the parking brake. Shift the shift position to P and stop the

hybrid system.

2

Remove the mud, snow, or sand from around the front wheels.

3

Place wood, stones or some other material under the front wheels

to help provide traction.

4

Restart the hybrid system.

Shift the shift position to D or R and release the parking brake.

5

Then, while exercising caution, depress the accelerator pedal.

■ When it is difficult to free the vehicle

Press

to turn off TRC.

WARNING

■ When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the

surrounding area is clear to avoid striking other vehicles, objects or people.

The vehicle may also lunge forward or lunge back suddenly as it becomes

free. Use extreme caution.

■ When shifting the shift lever

Be careful not to shift the shift lever with the accelerator pedal depressed.

This may lead to unexpected rapid acceleration of the vehicle that may

cause an accident resulting in death or serious injury.

AURIS HV Touring

Sports_EE

(OM12L18E)

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