Ford Explorer (2024 year). Manual in english

Materials

Specification

Name

WSS-M17B21-A

R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)

WSS-M2C31-B2

Motorcraft® POE Electric A/C Compressor Oil(U.S.)
Motorcraft® POE Electric A/C Compressor Oil / Huile
d’ester à base de polyol pour compresseur de
climatiseur électrique Motorcraft®(Canada)
YN-50(U.S. & Canada)

Automatic Transmission

Note:

Only use MERCON® ULV

transmission fluid for automatic
transmissions that require MERCON® ULV
transmission fluid. The use of any other fluid
could cause transmission damage.

Capacities

Quantity

Variant

14.8 qt (14 L)

All.

Approximate dry fill capacity. Actual amount could vary during fluid changes.

Materials

Specification

Name

WSS-M2C949-A,

Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid(U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft®(Canada)
XT-12-QULV(U.S. & Canada)

298

Capacities and Specifications

Engine Coolant

Capacities

Quantity

Variant

13.9 qt (13.2 L)

Engine without auxiliary heater.

16.4 qt (15.5 L)

Engine with auxiliary heater.

4.6 qt (4.4 L)

HEV low temperature cooling loop (battery
and electric motor electronics)

Materials

Specification

Name

WSS-M97B57-A2

Motorcraft® Yellow Prediluted Antifreeze/
Coolant(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft®(Canada)
VC-13DL-G(U.S.)
CVC-13DL-G(Canada)

Engine Oil

E142732

An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
ILSAC.

We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that display
the API Certification Mark for gasoline
engines.

Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that your
vehicle warranty does not cover.

Capacities

Including the Oil Filter

Variant

6.0 qt (5.7 L)

All.

299

Capacities and Specifications

Materials

Specification

Name

WSS-M2C960-A1

Motorcraft® SAE 5W-20 Motor Oil(U.S.)
Motorcraft® SAE 5W-20 Motor Oil / Huile moteur
SAE 5W-20 Motorcraft®(Canada)
XO-5W20-Q1SP, XO-5W20-Q1FS(U.S.)
CXO-5W20-LSP6(Canada)

Alternative Engine Oil for
Extremely Cold Climates

To improve engine cold start performance,
we recommend that you use the following
alternative engine oil in extremely cold
climates, where the ambient temperature
reaches -22°F (-30°C) or below.

Materials

Specification

Name

WSS-M2C962-A1

Motorcraft® SAE 0W-20 Motor Oil(U.S.)
Motorcraft® SAE 0W-20 Motor Oil / Huile moteur
SAE 0W-20 Motorcraft®(Canada)
XO-0W20-QFS(U.S.)
CXO-0W20-LFS6(Canada)

E240522

300

Capacities and Specifications

Note:

If you use your vehicle regularly above

the altitude of 5,000 ft (1,524 m) and under
the temperature of -4.0°F (-20°C), it is
recommended to use the alternative engine
oil.

Fuel Tank

Capacities

Quantity

Variant

18.0 gal (68.1 L)

All.

Grease

Materials

Specification

Name

ESA-M1C75-B

Motorcraft® Premium Long-Life Grease(U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motor-
craft®(Canada)
XG-1-E1(U.S. & Canada)

ESB-M1C93-B

Motorcraft® Multi-Purpose Grease Spray(U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft®(Canada)
XL-5-A(U.S. & Canada)

Hydraulic Brake System

Materials

Specification

Name

WSS-M6C65-A2

Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)

301

Capacities and Specifications

Note:

We recommend using DOT 4 Low

Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid could cause reduced brake
performance and not meet our performance
standards. Keep brake fluid clean and dry.
Contamination with dirt, water, petroleum
products or other materials could result in
brake system damage and possible failure.

Locks

Materials

Specification

Name

Motorcraft® Penetrating and Lock Lubricant(U.S.)
Motorcraft® Penetrating and Lock Lubricant /
Lubrifiant pénétrant et de serrure Motor-
craft®(Canada)
XL-1(U.S. & Canada)

Transfer Case

Capacities

Quantity

Variant

1.1 qt (1 L)

All.

Materials

Specification

Name

WSS-M2C938-A

Motorcraft® MERCON® LV Automatic Transmission
Fluid(U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft®(Canada)
XT-10-QLVC(U.S.)
CXT-10-LV6(Canada)

302

Capacities and Specifications

Front Axle

Capacities

Quantity

Variant

0.6 qt (0.6 L)

All.

Materials

Specification

Name

WSL-M2C192-A

Motorcraft® SAE 75W-140 Synthetic Rear Axle
Lubricant(U.S.)
Motorcraft® SAE 75W-140 Synthetic Rear Axle
Lubricant / Lubrifiant synthétique pour pont arrière
SAE 75W-140 Motorcraft®(Canada)
XY-75W140-QL(U.S.)
CXY-75W140-1L(Canada)

Rear Axle

Capacities

Quantity

Variant

1.9 qt (1.8 L)

All.

Materials

Specification

Name

WSS-M2C942-A

Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant(U.S.)
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant / Huile synthétique de haute
qualité pour engrenages hypoïdes SAE 75W-85
Motorcraft®(Canada)
XY-75W85-QL(U.S. & Canada)

303

Capacities and Specifications

Washer Reservoir

Capacities

Quantity

Variant

Fill as required.

All.

Materials

Specification

Name

WSS-M14P19-A

Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid -35 °C / Liquide lave-glace de haute qualité -
35 °C Motorcraft®(Canada)
ZC-32-B2(U.S.)
CXC-37-M(Canada)

BULB SPECIFICATION CHART

Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized D.O.T. marking
for North America to make sure they have
the proper lamp performance, light
brightness, light pattern and safe visibility.
The correct bulbs will not damage the
lamp assembly or void the lamp assembly
warranty and will provide quality bulb
illumination time.

Exterior Lamps

Power (Watt)

Specification

Lamp

LED.

Front park lamps.

LED.

Front side marker lamp.

LED.

Front warning lamp.

LED.

Front direction indicator.

LED.

Daytime running lamps.

304

Capacities and Specifications

Power (Watt)

Specification

Lamp

LED.

Headlamp low beam.

LED.

Headlamp high beam.

LED.

Front auxiliary warning lamp.

LED.

Exterior mirror warning lamp.

LED.

Rear side marker lamp.

LED.

Rear quarter window warning lamp.

LED.

Rear auxiliary warning lamp.

LED.

Brake and rear lamp.

LED.

Central high mounted brake lamp.

3757NAK, PY27/7W

Rear direction indicator.

W21W

Reversing lamp.

W5W

License plate lamp.

LED.

Spot Lamp.

Note:

LED lamps are not serviceable. See an authorized dealer if they fail.

Interior Lamps

Power (Watt)

Specification

Lamp

LED.

All interior lamps.

Note:

LED lamps are not serviceable. See an authorized dealer if they fail.

305

Capacities and Specifications

GENERAL INFORMATION

WARNING:

Driving while distracted

hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Radio Frequencies and Reception
Factors

Note:

Listening to loud audio for long

periods of time could damage your hearing.

Radio Reception Factors

The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.

Distance and strength

Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.

Terrain

When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.

Station overload

AUDIO UNIT

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

E286494

Note:

Depending on your vehicle option

package, the controls may look different
from what you see here.

Note:

Some features, such as satellite

radio, may not be available in your location.
Check with an authorized dealer.

Note:

The touchscreen system controls

most of the audio features.

Accessing the Sound Settings

Press and release the button.

306

Audio System

Accessing the System Settings

E142607

Press and release the button.

Adjusting the Volume

E248939

Turn to adjust the volume.

Changing Radio Stations

E248947

In radio mode, turn to search through the
radio frequency band. In satellite radio
mode, turn to find the previous or next
available satellite radio station.

Pausing or Playing Media

In media mode, press and
release the button to pause
playback. Press the button again

to resume playback.

In radio mode, press and release the button
to mute the radio. Press the button again
to unmute.

Returning to the Previous Screen

E281480

Press and release the button.

Selecting Media

E100027

Press the button to select media
mode.

Press the button again to display

the available media sources. Repeatedly
press the button to scroll through the
available media sources.

307

Audio System

Scrolling Through the Menu
Options

E248947

Selecting a Menu Option

E248946

Selecting the Radio

Press release the button to
select radio mode.

Press and release the button

again to display the available radio
sources. Repeatedly press the button to
scroll through the available radio sources.

Switching the Audio Unit On and
Off

Press and release the button.

Switching the Display On and Off

E272035

Press and release the button.

Using a Cell Phone

Press and release to make a call
from a recent call list, contact
list or dial a number.

Using Seek, Fast Forward and
Reverse

Press and release the button to
skip to the next track.

Press and hold the button to fast

forward through the track.

Press and release the button to
return to the beginning of a track.

Repeatedly press the button to

return to previous tracks.

Press and hold the button to fast rewind.

In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.

In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in the category you
select.

308

Audio System

USB PORT

WARNING:

Driving while distracted

USB A

E201595

USB C

E301114

The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.

Note:

We recommend using only USB-IF

certified cables and adapters. Non-certified
cables and adapters may not work.

Locating the USB Ports

The USB ports may be in the following
locations:

•

Inside the media bin.

•

Inside the center console.

•

On the lower instrument panel.

Note:

The number and type of USB ports

may vary depending on your vehicle.

Note:

Not all USB ports in your vehicle have

data transfer capabilities. See

Auxiliary

Power Points

(page 116).

309

Audio System

GENERAL INFORMATION

WARNING:

Driving while distracted

About SYNC

The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.

Note:

You can switch the system on and

use it for up to an hour without switching
the ignition on.

Note:

You can use the system after you

switch the ignition off for up to 10 minutes
or until you open a door.

Note:

For your safety, some features are

speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).

Using the Touchscreen

E293823

Status bar.

Home screen.

Clock. See

Settings

(page 335).

Outside air temperature.

Feature bar.

Status Bar

Cell phone microphone muted.

Audio system muted.

Software update installed.

Wi-Fi connected.

Cell phone roaming.

Text message received.

310

SYNC™ 3

(If Equipped)

Automatic crash notification
system off.

Cell phone network signal
strength.

Vehicle data sharing on.

Vehicle location sharing on.

Vehicle data and vehicle location
sharing on.

E263583

Wireless charger active.

Feature Bar

E100027

Select to use the radio, a USB, a
media player or a

Bluetooth®

device. See

Entertainment

(page 318).

E283811

Select to adjust climate settings
See

Climate

(page 328).

Select to make calls and access
the phonebook on your cell
phone. See

Phone

(page 330).

Select to use the navigation
system.

Select to search for and use
compatible apps on your iOS or
Android device. See

Apps

(page

333).

E280315

Select to adjust system settings.
See

Settings

(page 335).

Cleaning the Touchscreen

See

Cleaning the Interior

(page 241).

Updating the System

Updating the System Using a USB Drive

Downloading an Update

Go to the SYNC update page on the
local Ford website.

2. Download the update.

Note:

The website notifies you if an update

is available.

3. Insert a USB drive into your computer.

Note:

The USB drive needs to be empty and

meet the minimum requirements detailed
on the website.

4. Follow the instructions provided to

download the update to the USB drive.

Installing an Update

Note:

You can use the system when an

installation is in progress.

Disconnect all other USB devices from
the USB ports.

2. Connect the USB drive with the update

to a USB port.

Note:

Installation starts automatically

within 10 minutes.

Updating the System Using a Wi-Fi
Network Connection

Connecting to a Wi-Fi Network

E280315

Select the settings option on the
feature bar.

Select

Automatic Updates

2. Select

System Wi-Fi

3. Switch

System Wi-Fi

on.

4. Select

Available Wi-Fi Networks

5. Select an available Wi-Fi network.

Note:

Enter the network password to

connect to a secure network.

311

SYNC™ 3

(If Equipped)

Switching Automatic System Updates
On

E280315

Select the settings option on the
feature bar.

Select

Automatic Updates

2. Switch

Automatic System Updates

on.

The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.

Note:

You can use the system when a

download is in progress.

Note:

If the system is disconnected from

the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.

Additional Information and
Assistance

For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website.

USING VOICE RECOGNITION

The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you
to keep your hands on the steering wheel
and focus on what is in front of you.

E142599

Press the voice control button
on the steering wheel and wait
for the voice prompt.

Note:

Press the voice control button again

to interrupt a voice prompt and begin
speaking.

Note:

Turn the volume control when a voice

prompt plays to adjust the volume.

Note:

Press and hold the voice control

button on the steering wheel to use Siri on
your iOS device.

The following voice commands are
designed to help you from any screen:
•

List of Commands

•

Help

The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
our website.

General

Description

Voice Command

Get a list of voice commands for a specific feature.

___ List of Commands

Cancel an active voice session.

Cancel

Get a list of voice commands for a specific feature.

___ Help

Return to the previous screen.

Go back

Go to the main menu.

Main Menu

312

SYNC™ 3

(If Equipped)

Description

Voice Command

Go to the next page.

Go to the previous page.

Add the name of the feature to the command.

Entertainment

Audio Source

Description

Voice Command

Use the radio.

Radio

Use the CD player.

CD Player

Use a

Bluetooth®

device.

Bluetooth Stereo

Use a USB or media player.

USB

Radio

Description

Voice Command

Listen to AM radio.

Tune to a specific AM frequency.

AM ___

Listen to SiriusXM radio.

Sirius Channel ___

Listen to FM radio.

Tune to a specific FM frequency.

FM ___

Add the radio frequency to two decimal places to the command.

You can say the Sirius channel name or number such as "Sirius Channel 16" or "Sirius

The Pulse".

313

SYNC™ 3

(If Equipped)

USB and Media Player

Description

Voice Command

Play your music by category.

Play Album ___

Play Artist ___

Play Genre ___

Play Playlist ___

Play Song ___

Play Audiobook ___

Play Podcast ___

Browse music on a USB device.

Browse All Albums

Browse All Artists

Browse All Audiobooks

Browse All Genres

Browse All Playlists

Browse All Podcasts

Browse All Songs

Browse your music by category on a USB device.

Browse Album ___

Browse Artist ___

Browse Audiobook ___

Browse Genre ___

Browse Playlist ___

Browse Podcast ___

Add an album name, artist name, audiobook name, genre name, playlist name, podcast

name or track name to the command. Say the name exactly as it appears on your device.

Climate

(If Equipped)

You can control the temperature of the
vehicle using voice commands.

___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.

314

SYNC™ 3

(If Equipped)

To adjust the temperature, say:

Description

Voice command

Adjust the temperature between 60–85°F

(15.5–29.5°C).

Set Temperature ___

Phone

Description

Voice Command

Pair a cell phone or

Bluetooth®

-enabled device.

Pair Phone

Redial the last number that you dialed.

Redial

Dial a number.

Dial ___

Call a specific contact from your phonebook.

Call ___

Call a specific contact from your phonebook at a

specific location.

Call ___ ___

Listen to a text message.

Listen to Message

Listen to a specific text message from a list of text
messages.

Listen to Message ___

Reply to the last text message.

Reply to Message

Add the number you want to dial to the command.

Add a contact name from your phonebook to the command. Say the first and last name

of your contact exactly as it appears on your device.

Add a contact name and location from your phonebook to the command. Say the first

and last name of your contact exactly as it appears on your device.

315

SYNC™ 3

(If Equipped)

Navigation

(If Equipped)

Setting a Destination

Description

Voice Command

Enter a destination address. When prompted,
provide the house number, the street and city.

Find an Address

Search for a point of interest by name or by category.

Find a Place

Search for a nearby point of interest by category.

Find the Next ___

Search for a point of interest category.

Find a POI Category

Set your saved home address as your destination.

Drive Home

Set your saved place of work as your destination.

Drive to Work

Display and select from a list of previous destina-
tions.

Show Previous Destinations

Display and select from a list of favorite destinations.

Show Favorites

Add a point of interest category or the name of a major brand or chain to the command.

Route Guidance

Description

Voice Command

Cancel the current route.

Cancel Route

Select an alternate route.

Detour

Repeat the last guidance prompt.

Repeat Instruction

Display an overview of the route.

Show Route

Display a list of traffic events on your route.

Show Traffic

Display the map on the touchscreen.

Show Map

Display a two-dimensional map with north toward
the top of the touchscreen.

North Up

Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.

Heading Up

Display a three-dimensional map with the direction
you are traveling toward the front.

Show 3D

316

SYNC™ 3

(If Equipped)

Apps

General

Description

Voice Command

Start an app. The system prompts you for the app
name.

Mobile Applications

Get a list of apps running on your device.

List Applications

Search and connect to apps running on your device.

Find Applications

Active App

Description

Voice Command

Get a list of voice commands for a specific app.

___ Help

Close an app.

Exit ___

Add an app name to the command.

SiriusXM Traffic and Travel Link

(If Equipped)

Description

Voice

command

Displays a list of traffic incidents.

Show
Traffic

Displays the current weather map.

Show
Weather
Map

Displays a list of fuel prices.

Show Fuel
Prices

Displays the 5 day weather forecast.

Show 5
Day Fore-
cast

317

SYNC™ 3

(If Equipped)

Voice Settings

Description

Voice Command

Go to the voice settings menu.

Voice Settings

Switch long voice prompts on.

Interaction Mode Novice

Switch short voice prompts on.

Interaction Mode Advanced

Switch call confirmation on. The system prompts
you to confirm before making a call.

Phone Confirmation On

Switch call confirmation off. The system does not
prompt you to confirm before making a call.

Phone Confirmation Off

Switch the display of voice commands on.

Voice Command Lists On

Switch the display of voice commands off.

Voice Command Lists Off

Automatic Blower Motor Speed
Reduction

If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are done.

Switching Automatic Blower Motor
Speed Reduction Off

Simultaneously press the

A/C

and

recirculated air buttons.

ENTERTAINMENT

E293491

Audio source. Select to choose
a different audio source.

Presets. Swipe left to view more
presets.

You can access these options using the
touchscreen or voice commands.

318

SYNC™ 3

(If Equipped)

Sources

Press this button to select the source of
media you want to listen to.

Menu Item

SIRIUS

The name of the USB that is plugged in displays here.

USB

Bluetooth Stereo

If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.

Apps

This feature may not be available in all markets and requires an active subscription.

AM/FM Radio

Tuning a Station

You can use the tune or seek controls on
the radio bezel to select a station.

To tune a station using the
touchscreen, select:

Menu Item

Direct Tune

A pop up appears, allowing you to type in
the frequency of a station. You can only
enter a valid station for the source you are
currently listening to.

You can press the backspace button to
delete the previously entered number.

Once you have entered the station's
call numbers, you can select:

Action and Descrip-

tion

Menu Item

Press to begin
playing the station
you have entered.

Enter

Press to exit
without changing
the station.

Cancel

Presets

To set a new preset, tune to the station
and then press and hold one of the
memory preset buttons. The audio mutes
briefly while the system saves the station
and then returns.

You may be able to add additional preset
pages using the settings option on the
feature bar.

319

SYNC™ 3

(If Equipped)

SiriusXM® Satellite Radio (If
Activated)

Note:

This feature may not be available in

all markets and requires an active
subscription.

E234451

SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.

For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.

Note:

SiriusXM reserves the unrestricted

right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.

Note:

This receiver includes the eCos

real-time operating system. eCos is
published under the eCos License.

The following buttons are available for SiriusXM:

Action and Description

Menu Item

Touch this button to see a list of available stations.

Browse

A pop-up appears, allowing you to type in the call numbers of
a station.

Direct Tune

Once you enter the stations call numbers, you can select:

The system tunes to the station you select.

Enter

You exit the pop-up and the current station
continues to play.

Cancel

You can press the backspace button to delete the previous
number.

320

SYNC™ 3

(If Equipped)

Action and Description

Menu Item

Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.

Replay

When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.

Live

Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.

ALERT

Selecting this button allows you to enable and edit alerts.

Memory Presets

To set a preset, tune to the station then
press and hold one of the memory preset
buttons. The audio mutes briefly while the
system saves the station and returns once
the station is stored.

You may be able to add additional preset
pages using the settings option on the
feature bar.

SiriusXM Satellite Radio Reception Factors and Troubleshooting

Potential Reception Issues

For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.

Antenna obstructions

Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.

Terrain

When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.

Station overload

Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.

Satellite radio signal
interference

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Troubleshooting Tips

Action

Cause

Message

No action required. This
message should disappear
shortly.

Radio requires more than two
seconds to produce audio for
the selected channel.

Acquiring Signal

If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.

There is an internal module or
system failure present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or
choose another preset.

The channel is no longer avail-
able.

Invalid Channel

Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.

Your subscription does not
include this channel.

Unsubscribed Channel

The signal is blocked. When
you move into an open area,
the signal should return.

The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.

Satellite acquiring
signal…

No action required. The
process may take up to three
minutes.

Update of channel program-
ming in progress.

Updating…

Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.

Your satellite service is no
longer available.

Questions? Call 1-
888-539-7474

Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.

All the channels in the selected
category are either skipped or
locked.

None found. Check
channel guide.

No action required.

SiriusXM has updated the
channels available for your
vehicle.

SIRIUS Subscription
updated

HD Radio™ Information (If
Available)

To activate HD radio, please see the Radio
Settings in the Settings Chapter. See

Settings

(page 335).

Note:

HD Radio broadcasts are not

available in all markets.

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SYNC™ 3

(If Equipped)

HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit:

Website

www.hdradio.com

When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen:

E142616

The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.

The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.

Note:

There is also an additional feature

for stations that have more than 1 HD
multicast (For example, HD1 or HD2). The
HD logo and Radio text appears as a button.
Pressing this button allows you to cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.

When HD Radio broadcasts are active, you can access the following functions:

Action and Description

Message

Allows you to save an active channel as a memory preset.
Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.

Presets

Note:

As with any station you save, you cannot access the saved station if your vehicle is

outside the station’s reception area.

323

SYNC™ 3

(If Equipped)

HD Radio Reception and Station Troubleshooting

Potential Reception Issues

If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.

Reception area

If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.

When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.

Station blending

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

Potential Station Issues

Action

Cause

Issues

No action required. This is a
broadcast issue.

This is poor time alignment by
the radio broadcaster.

Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.

No action required. The recep-
tion issue may clear up as you
continue to drive.

The radio is shifting between
analog and digital audio.

Sound fading or
blending in and out.

No action required. This is
normal behavior. Wait until the
audio is available.

The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is available.

There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.

324

SYNC™ 3

(If Equipped)

Potential Station Issues

Action

Cause

Issues

No action required. The station
is not available in your current
location.

The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.

Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.

Fill out the station issue form.

Data service issue by the radio
broadcaster.

Text information does
not match currently
playing audio.

Fill out the station issue form.

Data service issue by the radio
broadcaster.

There is no text
information shown for
currently selected
frequency.

You can find the form here:

Website

http://hdradio.com/stations/feedback

HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion.

(If Equipped)

Once you select this option, the system
returns you to the main audio screen.

The current audio information appears on
the screen.

The following buttons are also available:

Function

Button

You can use the browse button to select a track.

Browse

Select this button and a small number one displays to indicate
the track is set to repeat.

Repeat

325

SYNC™ 3

(If Equipped)

Function

Button

For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).

Select the shuffle symbol to have the audio on the disk play
in random order.

Shuffle

You can use the forward, reverse, pause or
play buttons to control the audio playback.

Bluetooth®

Stereo or USB

Bluetooth®

Stereo and USB allow you to

access media that you store on your

Bluetooth®

device or USB device such as

music, audio books or podcasts.

The following buttons are available for

Bluetooth®

and USB:

Function

Button

Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).

Repeat

Play the tracks in random order.

Shuffle

You can use the forward, reverse, pause or
play buttons to control the audio playback.

To get more information about the
currently playing track, press the cover art
or Info button.

For some devices, SYNC 3 is able to
provide 30-second skip buttons when you
listen to audio books or podcasts. These
buttons allow you to skip forward or
backward within a track.

While playing audio from a USB device you
can look for certain music by selecting the
following:

Function

Button

If available, displays the list of tracks in the
Now Playing playlist.

Browse

This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.

New Search

Play All

326

SYNC™ 3

(If Equipped)

Function

Button

Playlists

Artist

Albums

Songs

Genres

Podcasts

Audio books

Composers

This button allows you to choose a specific
letter to view within the category you are
browsing.

A-Z Jump

If available, this allows you to browse the
folders and files on your USB device.

Explore Device

USB Ports

E211463

The USB ports are in the center console or
behind a small access door in the
instrument panel.

This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.

Select this option to play audio from your
USB device.

Apps

The system supports the use of certain
audio apps such as iHeartRadio through a
USB or

Bluetooth®

-enabled device.

Each app gives you different on-screen
options depending on the app's content.
See

Apps

(page 333).

Supported Media Players, Formats
and Metadata Information

The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.

Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.

Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.

327

SYNC™ 3

(If Equipped)

Supported USB file systems include: FAT,
exFAT, and NTFS.

SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.

If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.

SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.

CLIMATE

Touch the climate button on the
touchscreen to access the climate control
features.

Note:

You can switch temperature units

between Fahrenheit and Celsius. See

Settings

(page 335).

Accessing the Climate Control
Menu

E265038

Touch the button to access
additional controls for the front
climate system.

Directing the Airflow

Touch the button to direct
airflow to the windshield air
vents and de-mister.

E244097

Touch the button to direct
airflow to the instrument panel
air vents.

E244098

Touch the button to direct
airflow to the footwell air vents.

You can direct air through any combination
of these air vents.

Setting the Blower Motor Speed

Touch up or down to increase or
decrease the volume of air that
circulates in your vehicle.

Setting the Temperature

Touch up or down on the left-hand
temperature control to set the left-hand
temperature.

Note:

This control also adjusts the

right-hand side temperature when you
switch off dual zone mode.

Touch up or down on the right-hand
temperature control to set the right-hand
temperature.

Switching Auto Mode On and Off

Touch the button to switch on
automatic operation, then set
the temperature.

The system adjusts the blower motor
speed, air distribution, air conditioning
operation, and outside or recirculated air
to reach and maintain the temperature you
have set.

Switching the Air Conditioning On
and Off

A pop-up appears on the screen
to display the air conditioning
options.

MAX A/C:

Touch the button to activate

and maximize cooling. The driver and
passenger temperatures are set to LO,
recirculated air flows through the
instrument panel vents, air conditioning
automatically turns on and the fan
automatically adjusts to the highest speed.

328

SYNC™ 3

(If Equipped)

A/C:

Touch to switch the air conditioning

on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.

Note:

In certain conditions, such as

maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.

Switching the Climate Control On
and Off

Touch the button.

Switching the Climate Controlled
Seats On and Off

E265282

Touch the button to cycle
through the various climate
controlled seat settings.

Switching Dual Zone Mode On and
Off

E265280

Touch the button to switch on
temperature control for the
right-hand side of the vehicle.

Switching the Heated Exterior
Mirrors On and Off

E266189

Touch the button.

Switching the Heated Windshield
On and Off

Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off

after a short period of time.

Switching the Heated Rear
Window On and Off

E184884

Touch the button to clear the
rear window of thin ice and fog.

Switching the Heated Seats On
and Off

Touch the button to cycle
through the various heat
settings.

Switching the Heated Steering

Wheel On and Off

E256621

Touch the button.

Switching Maximum Air
Conditioning On and Off

Touch the button for maximum
cooling.

Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.

Switching Maximum Defrost On

and Off

Touch the button for maximum
defrosting.

Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.

You can also use this setting to defog and
clear the windshield of a thin covering of
ice.

Note:

To prevent window fogging, you

cannot select recirculated air when
maximum defrost is on.

329

SYNC™ 3

(If Equipped)

Ford Explorer (2024 year). Manual in english - page 10