Ford Mustang (2022 year). Manual in english

HD Radio Reception and Station Troubleshooting

Potential Reception Issues

If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.

Reception area

If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.

When the system first receives a station, aside from HD2-
HD7 multicast stations, it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.

Station blending

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for the accuracy of all audio
streams and data fields.

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Audio System

Potential Station Issues

Action

Cause

Issues

No action required. This is a
broadcast issue.

This is poor time alignment
by the radio broadcaster.

Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.

No action required. The
reception issue may clear up
as you continue to drive.

The radio is shifting between
analog and digital audio.

Sound fading or blending in
and out.

No action required. This is
normal behavior. Wait until
the audio is available.

The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.

There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
direct tune.

No action required. The
station is not available in
your current location.

The previously stored
multicast preset or direct
tune is not available in your
current reception area.

Cannot access the HD2 or
HD3 multicast channels
when recalling a preset or
from a direct tune.

Fill out the station issue
form at website listed

below.

Data service issue by the
radio broadcaster.

Text information does not
match currently playing
audio.

Fill out the station issue
form at website listed

below.

Data service issue by the
radio broadcaster.

There is no text information
shown for currently selected
frequency.

http://hdradio.com/stations/feedback.

HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS. Ford and DTS are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.

SATELLITE RADIO

(IF EQUIPPED)

SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather,
traffic and entertainment satellite radio
channels. For more information and a
complete list of SiriusXM satellite radio
channels, visit www.siriusxm.com in the
United States, www.siriusxm.ca in Canada,
or call SiriusXM at 1-888-539-7474.

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Audio System

Note:

This receiver includes the eCos

real-time operating system. eCos is
published under the eCos License.

Satellite Radio Reception Factors

Potential Satellite Radio Reception Issues

For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Factory-installed and aftermarket vehicle structures
including, but not limited to, roof racks and soft top roofs
in a partially open position could reduce reception
performance.

Antenna obstructions

Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.

Terrain

When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system could mute.

Station overload

Your display may show ACQUIRING . . . to indicate the
interference and the audio system could mute.

Satellite radio signal interfer-
ence

SiriusXM Satellite Radio Service

Note:

SiriusXM reserves the unrestricted

right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.

E208625

380

Audio System

SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.

For more information on extended
subscription terms, a service fee is required,
the online media player and a complete
list of SiriusXM satellite radio channels,
and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.

Satellite Radio Electronic Serial
Number (ESN)

You need your ESN to activate, modify or
track your satellite radio account.

Locating Your ESN

Select SiriusXM as the audio source.

2. Tune to channel 0.

Troubleshooting

Action

Condition

Message

No action required. This
message should disappear
shortly.

Radio requires more than
two seconds to produce
audio for the selected
channel.

Acquiring…

If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.

There is an internal module
or system failure present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or
choose another preset.

The channel is no longer
available.

Invalid Channel

Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.

Your subscription does not
include this channel.

Unsubscribed Channel

The signal is blocked. When
you move into an open area,
the signal should return.

The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.

No Signal

381

Audio System

Action

Condition

Message

No action required. The
process may take up to
three minutes.

Update of channel
programming in progress.

Updating…

Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.

Your satellite service is no
longer available.

Questions? Call

1-888-539-7474

Use the channel guide to
turn off the Lock or Skip
function on that station.

All the channels in the
selected category are either
skipped or locked.

None found

Check Channel Guide

No action required.

SiriusXM has updated the
channels available for your
vehicle.

Subscription Updated

USB PORT

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

E201595

The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.

Note:

Not all USB ports in your vehicle have

data transfer capabilities. See

Auxiliary

Power Points

(page 145).

382

Audio System

GENERAL INFORMATION

SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
•

Make and receive calls.

•

Access and play music from your
portable music player.

•

Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink.

•

Access phonebook contacts and music
using voice commands.

•

Stream music from your connected
phone.

•

Text message.

•

Use the advanced voice recognition
system.

•

Charge your USB device (if your device
supports this).

These features are not available in all

markets and may require activation.
Available AppLink enabled apps vary by
market.

Make sure that you review your device's
manual before using it with SYNC.

Support

SYNC support is available at your regional
Ford website. See

SYNC™

Troubleshooting

(page 391).

SYNC Owner Account

Why do I need a SYNC owner account?
•

Essential for keeping up with the latest
software downloads available for
SYNC.

•

Access to customer support for any
questions you may have.

Driving Restrictions

For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).

Safety Information

WARNING:

Driving while distracted

When using SYNC:
•

Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.

•

Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.

•

Do not attempt to service or repair the
system. See an authorized dealer.

Privacy Information

When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages

383

SYNC™

(If Equipped)

(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.

The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when you connect the cellular phone or
media player. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.

No one can access system data without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a

court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See

SYNC™ Applications and Services

(page 387).

USING VOICE RECOGNITION

This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.

Initiating a Voice Session

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Press the voice button. A list of
available voice commands
appear in the display.

Global Voice Commands

These voice commands are always
available. You can say them at any time.

Global Voice Commands

Gives you available commands you can use
on the current screen.

Help

Gives you a list of possible voice
commands.

List of Commands

This command ends the voice session. You
can also cancel a session by pressing seek
up, seek down, or holding the voice button
for two or more seconds.

Cancel

384

SYNC™

(If Equipped)

Helpful Hints

•

Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.

•

Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.

•

Speak naturally, without long pauses
between words.

•

You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.

System Interaction and Feedback

The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.

The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.

Adjusting the Interaction Level

E142599

Press the voice button. When
prompted, say:

Action and Description

Voice Command

Provides more detailed interaction and
guidance. (Recommended for first time
users.)

Interaction Mode Standard

Provides less audible interaction and guid-
ance.

Interaction Mode Advanced

Phone Confirmation

Using phone confirmations; the system
asks you to verify before placing any calls.

To adjust this setting press the voice button, when prompted say:

Action and Description

Voice Command

When enabled, this feature prompts you to
confirm any voice initiated call command
prior to placing the call.

Phone Confirmation Off

The system makes a best guess; occasion-
ally, the system asks you to confirm
settings.

Phone Confirmation On

385

SYNC™

(If Equipped)

USING SYNC™ WITH YOUR
PHONE

Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•

Answering an incoming call.

•

Ending a call.

•

Dialing a number.

•

Redialing.

•

Call waiting notification.

•

Caller identification.

Other features, such as text messaging
using

Bluetooth®

and automatic

phonebook download, are
phone-dependent features.

Pairing a Phone

Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.

Note:

Make sure to switch on the ignition

and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.

Using the Audio System

Note:

To scroll through the menus, press

the up and down arrows on your audio
system.

Make sure to switch on your phone's

Bluetooth®

feature before starting the

search. See your device's manual if
necessary.

2. Press the

Settings

button.

3. Select Bluetooth from the menu.

4. Press the

button.

5. Select the option to add. This starts

the pairing process.

6. When a message to begin pairing

appears in the center display, search
for SYNC on your device.

Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.

Using Voice Commands

E142599

Make sure to switch on your
phone's

Bluetooth®

feature

before starting the search. See

your device's manual if necessary.

Press the voice button and when
prompted say:

Action and Descrip-

tion

Voice Command

Follow the instruc-
tions on the center
display.

Pair Phone

Phone Voice Commands

E142599

Press the voice button. You can
do things like place a phone call
and access text messages.

When prompted, say a command. See the
following table for examples of
commands.

Voice Command

___ List of Commands

Help

Call ___

Dial ___

Text Messages

386

SYNC™

(If Equipped)

__ is a dynamic listing, meaning that it
could be the name of anything, such as a
contact or phone number.

Phone Controls

Use the phone buttons on your steering
wheel to answer, reject, or hang up a call.

Accessing Features through the
Phone Menu

You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.

Press the

PHONE

button to enter the

phone menu.

2. Scroll through the menu to view

contacts, text messages, and the
phone dialer.

SYNC™ APPLICATIONS AND
SERVICES

•

911 Assist: Can alert 911 in the event of
an emergency.

•

SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).

These features may require activation.
Available AppLink enabled apps vary by
market.

911 Assist

WARNING:

Unless the 911 Assist

setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.

WARNING:

Do not wait for 911

Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.

WARNING:

Always place your

phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.

Note:

The SYNC 911 Assist feature must be

set on before the incident.

Note:

The SYNC 911 Assist feature only

operates in the U.S., Canada or in a territory
in which 911 is the emergency number.

Note:

Before setting this feature on, make

sure that you read the 911 Assist Privacy
Notice later in this section for important
information.

Note:

If any user switches 911 Assist to on

or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.

Note:

Every phone operates differently.

While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.

387

SYNC™

(If Equipped)

If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected

Bluetooth®

-enabled phone.

See

Supplementary Restraints System

(page 48). Important information about
airbag deployment is in this chapter.

See

Roadside Emergencies

(page 234).

Important information about the fuel pump
shut-off is in this chapter.

Setting 911 Assist On or Off

Press the Settings button then select:

Action and Description

Item

Select the desired option, on
or off.

911 Assist

To make sure that 911 Assist works
properly:
•

SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.

•

The 911 Assist feature must be set on
before the incident.

•

You must pair and connect a

Bluetooth®

enabled and compatible

cell phone to SYNC.

•

A connected

Bluetooth®

enabled

phone must have the ability to make
and maintain an outgoing call at the
time of the incident.

•

A connected

Bluetooth®

enabled

phone must have adequate network
coverage, battery power and signal
strength.

•

The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.

In the Event of a Crash

Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.

Before making the call:
•

SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.

•

SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".

If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.

911 Assist May Not Work If

•

Your cellular phone or 911 Assist
hardware sustains damage in a crash.

•

The vehicle's battery or the SYNC
system has no power.

•

The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.

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SYNC™

(If Equipped)

911 Assist Privacy Notice

When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.

SYNC Mobile Apps

The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.

Note:

You must pair and connect your

smartphone to SYNC to access AppLink.

Note:

Android users need to connect the

phone to SYNC using

Bluetooth®

Note:

For information on available apps,

supported smartphone devices and
troubleshooting tips please visit the Ford
website.

Note:

Availability of SYNC AppLink enabled

Apps will vary by region.

Note:

Make sure you have an active account

for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.

To Access Using the SYNC Menu

Press the Mobile Apps button to access
the menu on-screen. Then select:

Action and Description

Item

Scroll through the list of
available applications and
select a particular app.

Find
Mobile
Apps

Note:

If you cannot find a compatible SYNC

AppLink app, make sure the required app is
running on the mobile device.

To Access Using Voice Commands

Press the voice button, then when prompted say:

Action and Description

Voice Command

Say the name of the application after the tone.

The app should start. When an app is running through SYNC, you

can press the voice button and speak commands specific to the

app, for example "Play Playlist Road Trip".

Mobile Applications

SYNC lists all of the currently available mobile apps.

List Applications

Searches your connected mobile device for SYNC-compatible

mobile apps.

Find Applications

Use this command to discover the available voice commands.

Help

389

SYNC™

(If Equipped)

App Permissions

App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.

When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•

To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.

•

To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seatbelt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.

•

To allow your vehicle to provide
location information, including: GPS
and speed.

•

To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.

Note:

You only need to grant permissions

the first time you use an app with SYNC.

Note:

Ford is not responsible or liable for

any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.

Enabling SYNC Mobile Apps

In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.

Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes, for
example, the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information.
Updates may take place.

Note:

You must enable mobile apps for

each connected device the first time you
select a mobile app using the system.

Note:

Standard data rates apply. Ford is

not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.

USING SYNC™ WITH YOUR
MEDIA PLAYER

SYNC supports digital media sources
including: iPod,

Bluetooth®

devices, and

most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.

Media Sources

The

AUX

MEDIA

button allows you to

view and select available media sources.

Press the

AUX

MEDIA

button to view

your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.

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SYNC™

(If Equipped)

Audio Voice Commands

E142599

Press the voice button. You can
do things like play a specific song
or album, or tune to a radio

station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle.

Command

___ List of Commands

Help

Pause

Play

AM ___

FM ___

CD Player

Command

Sirius Channel ___

USB

Bluetooth Audio

__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.

SYNC™ TROUBLESHOOTING

Your SYNC system is easy to use. However,
should questions arise, see the tables
below.

Use your local Ford website at any time to
check your phone's compatibility, register
your account and set preferences as well
as access a customer representative via
an online chat (during certain hours).

Website(s)

Market

www.SYNCMyRide.com

North America

www.SYNCMyRide.ca

www.syncmaroute.ca

Phone Issues

Possible Solution(s)

Possible Cause(s)

Issue

Review your phone's manual

about audio adjustments.

The audio control settings

on your phone may be

affecting SYNC perform-

ance.

There is excessive back-

ground noise during a phone

call.

Try turning off the device,

resetting the device,

removing the device's

battery, then trying again.

This may be a possible

phone malfunction.

During a call, I can hear the

other person but they

cannot hear me.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

SYNC is not able to down-

load my phonebook.

391

SYNC™

(If Equipped)

Phone Issues

Possible Solution(s)

Possible Cause(s)

Issue

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

Try pushing your phonebook

contacts to SYNC by using

the Add Contacts feature.

This may be a possible

phone malfunction.

Use the SYNCmyphone
feature available on the

website.

Try pushing your phonebook

contacts to SYNC by using

the Add Contacts feature.

This may be a limitation on

your phone's capability.

The system says Phonebook

Downloaded but the

phonebook in SYNC is

empty or missing contacts.

If the missing contacts are

stored on your SIM card, try

moving them to the device

memory.

Remove any pictures or

special ring tones associ-

ated with the missing

contact.

Depending upon your phone,
you may have to grant SYNC

permission to access your

phonebook contacts. Make

sure to confirm when

prompted by your phone

during the phonebook

download.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

I am having trouble

connecting my phone to

SYNC.

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

392

SYNC™

(If Equipped)

Phone Issues

Possible Solution(s)

Possible Cause(s)

Issue

Try deleting your device

from SYNC, deleting SYNC

from your device and trying

again.

Check the security and auto

accept and prompt always

settings relative to the SYNC

Bluetooth®

connection on

your phone.

This may be a possible

phone malfunction.

Update your device's firm-

ware.

Turn off the Auto phone-

book download setting.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

Text messaging is not

working on SYNC.

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

This may be a possible

phone malfunction.

Press the Phone button to
return to the Phone menu.

You are on the Select a

Character screen.

I cannot return to the Phone

menu when selecting a

contact.

USB and Media Issues

Possible Solution(s)

Possible Cause(s)

Issue

Try turning off the device,

resetting the device,

removing the device's

battery, then trying again.

This may be a possible

device malfunction.

I am having trouble

connecting my device.

Make sure you are using the

manufacturer's cable.

Make sure you insert the

USB cable correctly into the

device and the USB port.

393

SYNC™

(If Equipped)

Ford Mustang (2022 year). Manual in english - page 24