Dodge Journey (2020 year). Manual in english

216

IN CASE OF EMERGENCY

FREEING A STUCK VEHICLE

If your vehicle becomes stuck in mud, sand, or

snow, it can often be moved using a rocking

motion. Turn the steering wheel right and left to

clear the area around the front wheels. Then,

shift back and forth between DRIVE (D) and

REVERSE (R) while gently pressing the acceler-

ator. Use the least amount of accelerator pedal

pressure that will maintain the rocking motion,

without spinning the wheels or racing the

engine.

Push the "ESC OFF" switch, to place

the Electronic Stability Control (ESC)

system in "ESC Partial Off" mode,

before rocking the vehicle. Refer to

“Electronic Brake Control System” in “Safety”

for further information. Once the vehicle has

been freed, push the "ESC OFF" switch again to

restore "ESC On" mode.

CAUTION!

Racing the engine or spinning the wheels may

lead to transmission overheating and failure.

Allow the engine to idle with the transmission

in NEUTRAL for at least one minute after

every five rocking-motion cycles. This will

minimize overheating and reduce the risk of

transmission failure during prolonged efforts

to free a stuck vehicle.

WARNING!

Fast spinning tires can be dangerous. Forces

generated by excessive wheel speeds may

cause damage, or even failure, of the axle

and tires. A tire could explode and injure

someone. Do not spin your vehicle's wheels

faster than 30 mph (48 km/h) or for longer

than 30 seconds continuously without

stopping when you are stuck and do not let

anyone near a spinning wheel, no matter

what the speed.

CAUTION!



When “rocking” a stuck vehicle by shifting

between DRIVE and REVERSE, do not spin

the wheels faster than 15 mph (24 km/h),

or drivetrain damage may result.



Revving the engine or spinning the wheels

too fast may lead to transmission over-

heating and failure. It can also damage the

tires. Do not spin the wheels above 30 mph

(48 km/h) while in gear (no transmission

shifting occurring).

IN CASE OF EMERGENCY

217

TOWING A DISABLED VEHICLE

This section describes procedures for towing a disabled vehicle using a commercial towing service.

Proper towing or lifting equipment is required to

prevent damage to your vehicle. Use only tow

bars and other equipment designed for this

purpose, following equipment manufacturer’s

instructions. Use of safety chains is mandatory.

Attach a tow bar or other towing device to main

structural members of the vehicle, not to

bumpers or associated brackets. State and

local laws regarding vehicles under tow must be

observed.

If you must use the accessories (wipers,

defrosters, etc.) while being towed, the ignition

must be in the ON/RUN mode, not the ACC

mode.
If the key fob is unavailable, or the vehicle's

battery is discharged, refer to “Gear Selector

Override” in this section for instructions on

shifting the transmission out of PARK for

towing.

Towing Condition

Wheel OFF The Ground

FWD MODELS

Flat Tow

NONE

IF transmission is operable:



Ignition in ACC or ON/RUN mode



Transmission in NEUTRAL



25 mph (40 km/h) max speed



15 miles (24 km) max distance

Wheel Lift Or Dolly Tow

Rear

Front

Flatbed

ALL

BEST METHOD

CAUTION!



Do not use sling type equipment when

towing. Vehicle damage may occur.



When securing the vehicle to a flatbed

truck, do not attach to front or rear suspen-

sion components. Damage to your vehicle

may result from improper towing.



Do not push or tow this vehicle with another

vehicle as damage to the bumper fascia

and transmission may result.

218

IN CASE OF EMERGENCY

Front-Wheel Drive (FWD) Models

The manufacturer recommends towing your

vehicle with all four wheels OFF the ground

using a flatbed.
If flatbed equipment is not available, and the

transmission is operable, the vehicle may be

flat towed (with all four wheels on the ground)

under the following conditions:



The transmission must be in NEUTRAL.



The towing distance must not exceed

15 miles (24 km).



The towing speed must not exceed 25 mph

(40 km/h).

If the transmission is not operable, or the

vehicle must be towed faster than 25 mph

(40 km/h) or farther than 15 miles (24 km), it

must be towed with the front wheels OFF the

ground (using a flatbed truck, towing dolly, or

wheel lift equipment with the front wheels

raised).

Tow Eye Usage — If Equipped

Your vehicle is equipped with a tow eye that can

be used to move a disabled vehicle.
When using a tow eye be sure to follow the “Tow

Eye Usage Precautions” and the “Towing A

Disabled Vehicle” instructions in this section.

Tow Eye

CAUTION!

Towing faster than 25 mph (40 km/h) or

farther than 15 miles (24 km) with front

wheels on the ground can cause severe

transmission damage. Damage from

improper towing is not covered by the New

Vehicle Limited Warranty.

IN CASE OF EMERGENCY

219

Tow Eye Usage Precautions

Tow Eye Warning Label

Front Tow Eye Installation

The front tow eye receptacle is located behind a

door, located on the right front bumper fascia.

To install the tow eye, open the door using the

vehicle key or a small screwdriver, and thread

the tow eye into the receptacle.
Insert the flat end of the jack handle through

the eye and tighten, refer to “Jacking And Tire

Changing” in this chapter for further informa-

tion. The tow eye must be fully seated to the

attaching bracket through the lower front fascia

as shown. If the tow eye is not fully seated to the

attaching bracket, the vehicle should not be

towed.

Front Tow Eye Installed

CAUTION!



The tow eye must only be used for roadside

emergencies. Use with an appropriate

device in accordance with highway code (a

rigid bar or rope) to maneuver the vehicle in

preparation for transport via a tow truck.



The tow eye must not be used to move the

vehicle off the road or where there are

obstacles.



Do not use the tow eyes for tow truck

hookup or highway towing.



Do not use the tow eye to free a stuck

vehicle. Refer to the “Freeing A Stuck

Vehicle” section for further information.



Please refer to the “Towing A Disabled

Vehicle” section for detailed instructions.

Damage to your vehicle may occur if these

guidelines are not followed.

WARNING!

Stand clear of vehicles when pulling with tow

eyes.



Do not use a chain with a tow eye. Chains

may break, causing serious injury or death.



Do not use a tow strap with a tow eye. Tow

straps may break or become disengaged,

causing serious injury or death.



Failure to follow proper tow eye usage may

cause components to break resulting in

serious injury or death.

220

IN CASE OF EMERGENCY

Rear Tow Eye Installation

The rear tow eye receptacle is located behind a

door, located on the left rear bumper fascia.
To install the tow eye, open the door using the

vehicle key or a small screwdriver, and thread

the tow eye into the receptacle.
Insert the flat end of the jack handle through

the eye and tighten, refer to “Jacking And Tire

Changing” in this section for further informa-

tion. The tow hook must be fully seated to the

attaching bracket through the lower front fascia

as shown. If the tow hook is not fully seated to

the attaching bracket, the vehicle should not be

towed.

Rear Tow Eye Installed

ENHANCED ACCIDENT RESPONSE SYSTEM

(EARS)

This vehicle is equipped with an Enhanced Acci-

dent Response System.
Please refer to “Occupant Restraint Systems” in

“Safety” for further information on the

Enhanced Accident Response System (EARS)

function.

EVENT DATA RECORDER (EDR)

This vehicle is equipped with an Event Data

Recorder (EDR). The main purpose of an EDR is

to record data that will assist in understanding

how a vehicle’s systems performed under

certain crash or near crash-like situations, such

as an air bag deployment or hitting a road

obstacle.
Please refer to “Occupant Restraint Systems” in

“Safety” for further information on the Event

Data Recorder (EDR).

221

SERVICING AND MAINTENANCE

SCHEDULED SERVICING

Your vehicle is equipped with an automatic oil

change indicator system. The oil change indi-

cator system will remind you that it is time to

take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil

change indicator message will illuminate. This

means that service is required for your vehicle.

Operating conditions such as frequent

short-trips, trailer tow, extremely hot or cold

ambient temperatures, and E-85 fuel usage will

influence when the “Change Oil” or “Oil Change

Required” message is displayed. Severe oper-

ating conditions can cause the change oil

message to illuminate as early as 3,500 miles

(5,600 km) since last reset. Have your vehicle

serviced as soon as possible, within the next

500 miles (805 km).

An authorized dealer will reset the oil change

indicator message after completing the sched-

uled oil change. If a scheduled oil change is

performed by someone other than an autho-

rized dealer, the message can be reset by refer-

ring to the steps described under

“Instrument Cluster Display” in “Getting To

Know Your Instrument Panel” for further

information.

NOTE:

Under no circumstances should oil change

intervals exceed 10,000 miles (16,000 km),

12 months or 350 hours of engine run time,

whichever comes first. The 350 hours of engine

run or idle time is generally only a concern for

fleet customers.

Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) or

350 hours of engine run time if the vehicle is

operated in a dusty and off road environment or

is operated predominately at idle or only very

low engine RPM. This type of vehicle use is

considered Severe Duty.

Once A Month Or Before A Long Trip:



Check engine oil level.



Check windshield washer fluid level.



Check tire pressure and look for unusual

wear or damage. Rotate tires at the first sign

of irregular wear, even if it occurs before the

oil indicator system turns on.



Check the fluid levels of the coolant reservoir,

brake master cylinder, power steering, and

transmission (4-speed only) and fill as

needed.



Check function of all interior and exterior

lights.

Maintenance Plan

Required Maintenance Intervals.
Refer to the maintenance plan on the following

pages for the required maintenance intervals.

222

SERVICING AND MAINTENANCE

At Every Oil Change Interval As Indicated By Oil Change Indicator System:



Change oil and filter.



Rotate the tires.

NOTE:

Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.



Inspect battery and clean and tighten terminals as required.



Inspect the CV/Universal joints.



Inspect automatic transmission fluid if equipped with dipstick.



Inspect brake pads, shoes, rotors, drums, hoses and park brake.



Inspect engine cooling system protection and hoses.



Inspect exhaust system.



Inspect engine air cleaner if using in dusty or off-road conditions, replace engine air cleaner filter if necessary.

SERVICING AND MAINTENANCE

223

Mileage or time passed

(whichever comes first)

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

110,000

120,000

130,000

140,000

150,000

Or Years:

Or Kilometers:

32,000

48,000

64,000

80,000

96,000

112,000

128,000

144,000

160,000

176,000

192,000

208,000

224,000

240,000

Additional Inspections
Inspect the CV/Universal joints.

Inspect front suspension, tie rod

ends, and replace if necessary.

Inspect the brake linings, parking

brake function.

Additional Maintenance
Replace engine air filter.

Replace air conditioning filter.

Replace spark plugs.

Flush and replace the engine

coolant at 10 years or

150,000 miles (240,000 km)

whichever comes first.

224

SERVICING AND MAINTENANCE

Change the automatic transmission

fluid and filter.

Change the automatic transmission

fluid and filter if using your vehicle

for any of the following: police, taxi,

fleet, or frequent trailer towing.

Inspect and replace Positive

Crankcase Ventilation (PCV) valve if

necessary.

1. The spark plug change interval is mileage based only, yearly intervals do not apply.

Mileage or time passed

(whichever comes first)

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

110,000

120,000

130,000

140,000

150,000

Or Years:

Or Kilometers:

32,000

48,000

64,000

80,000

96,000

112,000

128,000

144,000

160,000

176,000

192,000

208,000

224,000

240,000

SERVICING AND MAINTENANCE

225

(Continued)

Heavy Duty Use Of The Vehicle

Change engine oil at 4,000 miles (6,500 km) or

350 hours of engine run time if the vehicle is

operated in a dusty and off road environment or

is operated predominately at idle or only very

low engine RPM. This type of vehicle use is

considered Severe Duty.

WARNING!



You can be badly injured working on or

around a motor vehicle. Do only service

work for which you have the knowledge and

the right equipment. If you have any doubt

about your ability to perform a service job,

take your vehicle to a competent mechanic.



Failure to properly inspect and maintain

your vehicle could result in a component

malfunction and effect vehicle handling

and performance. This could cause an

accident.

WARNING!

(Continued)

226

SERVICING AND MAINTENANCE

ENGINE COMPARTMENT

2.4L Engine

1 — Engine Coolant Reservoir

7 — Power Distribution Center (Fuses)

2 — Power Steering Fluid Reservoir

8 — Air Cleaner Filter

3 — Engine Oil Fill

9 — Automatic Transmission Dipstick (4–Speed Only – If Equipped)

4 — Brake Fluid Reservoir Cap

10 — Washer Fluid Reservoir

5 — Remote Jump Start (Positive Battery Post)

11 — Coolant Pressure Cap

6 — Remote Jump Start (Negative Battery Post)

12 — Engine Oil Dipstick

SERVICING AND MAINTENANCE

227

Checking Oil Level

To ensure proper engine lubrication, the engine

oil must be maintained at the correct level.

Check the oil level at regular intervals, such as

every fuel stop. The best time to check the

engine oil level is about five minutes after a fully

warmed engine is shut off. Checking engine oil

level when the engine is cold will give you an

incorrect reading.
Checking the oil while the vehicle is on level

ground and only when the engine is hot, will

improve the accuracy of the oil level readings.

Maintain the oil level between the range mark-

ings on the dipstick. Either the range markings

consist of a crosshatch zone marked SAFE or a

crosshatch zone marked with MIN at the low

end of the range and MAX at the high end of the

range. Adding 1 Quart (1 Liter) of oil when the

reading is at the low end of the range marking

will raise the oil level to the high end of the

range marking.

Adding Washer Fluid

The windshield washer and the rear window

washer share the same fluid reservoir. The fluid

reservoir is located in the engine compartment.

Be sure to check the fluid level in the reservoir

at regular intervals. Fill the reservoir with wind-

shield washer solvent (not radiator antifreeze)

and operate the system for a few seconds to

flush out the residual water.
When refilling the washer fluid reservoir, apply

some washer fluid to a cloth or towel and wipe

the wiper blades clean. This will help blade

performance.
To prevent freeze-up of your windshield washer

system in cold weather, select a solution or

mixture that meets or exceeds the temperature

range of your climate. This rating information

can be found on most washer fluid containers.

The fluid reservoir will hold nearly 1 Gallon

(4 Liters) of washer fluid when the message

“LoWASH” appears in the instrument cluster.

Maintenance-Free Battery

Your vehicle is equipped with a mainte-

nance-free battery. You will never have to add

water, nor is periodic maintenance required.

NOTE:

The battery is stored in a compartment that is

located behind the left front fender and is

accessible through the wheel well. The wheel

and tire assembly do not need to be removed to

access the compartment. Remote battery termi-

nals are located in the engine compartment for

jump starting. Refer to “Jump Starting

Procedure” in “In Case Of Emergency” for

further information.

CAUTION!

Do not overfill the engine with oil. Overfilling

the engine with oil will cause oil aeration,

which can lead to loss of oil pressure and an

increase in oil temperature. This loss of oil

pressure and increased oil temperature could

damage your engine.

WARNING!

Commercially available windshield washer

solvents are flammable. They could ignite and

burn you. Care must be exercised when filling

or working around the washer solution.

228

SERVICING AND MAINTENANCE

To access the battery, turn the steering wheel

fully to the right and remove the access panel

from the inner fender shield.

Pressure Washing

DEALER SERVICE

An authorized dealer has qualified service

personnel, special tools, and equipment to

perform all service operations in an expert

manner. Service Manuals are available which

include detailed service information for your

vehicle. Refer to these Service Manuals before

attempting any procedure yourself.

NOTE:

Intentional tampering with emissions control

systems may void your warranty and could

result in civil penalties being assessed against

you.

WARNING!



Battery fluid is a corrosive acid solution and

can burn or even blind you. Do not allow

battery fluid to contact your eyes, skin, or

clothing. Do not lean over a battery when

attaching clamps. If acid splashes in eyes

or on skin, flush the area immediately with

large amounts of water.



Battery gas is flammable and explosive.

Keep flame or sparks away from the

battery. Do not use a booster battery or any

other booster source with an output greater

than 12 Volts. Do not allow cable clamps to

touch each other.



Battery posts, terminals, and related acces-

sories contain lead and lead compounds.

Wash hands after handling.

CAUTION!



It is essential when replacing the cables on

the battery that the positive cable is

attached to the positive post and the nega-

tive cable is attached to the negative post.

Battery posts are marked positive (+) and

negative (-) and are identified on the battery

case. Cable clamps should be tight on the

terminal posts and free of corrosion.



If a “fast charger” is used while the battery

is in the vehicle, disconnect both vehicle

battery cables before connecting the

charger to the battery. Do not use a “fast

charger” to provide starting voltage.

CAUTION!

Cleaning the engine compartment with a high

pressure washer is not recommended.

Precautions have been taken to safeguard all

parts and connections however, the

pressures generated by these machines is

such that complete protection against water

ingress cannot be guaranteed.

WARNING!

You can be badly injured working on or

around a motor vehicle. Only do service work

for which you have the knowledge and the

proper equipment. If you have any doubt

about your ability to perform a service job,

take your vehicle to a competent mechanic.

SERVICING AND MAINTENANCE

229

Engine Oil

Change Engine Oil

The oil change indicator system will remind you

that it is time to take your vehicle in for sched-

uled maintenance. Refer to the “Maintenance

Plan” for further information.

NOTE:

Under no circumstances should oil change

intervals exceed 10,000 miles (16,000 km),

12 months or 350 hours of engine run time,

whichever comes first. The 350 hours of engine

run or idle time is generally only a concern for

fleet customers.

Engine Oil Selection

For best performance and maximum protection

under all types of operating conditions, the

manufacturer only recommends engine oils

that are API Certified and meet the require-

ments of FCA Material Standard MS-6395.

American Petroleum Institute (API) Engine Oil

Identification Symbol

This symbol means that the oil has

been certified by the American Petro-

leum Institute (API). The manufac-

turer only recommends API Certified

engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,

5W-30 and 10W-30 engine oils.

Engine Oil Viscosity (SAE Grade) — 2.4L

Engine

Mopar SAE 5W-20 engine oil or equivalent

Pennzoil or Shell Helix is recommended for all

operating temperatures. This engine oil

improves low temperature starting and vehicle

fuel economy.

The engine oil filler cap also shows the recom-

mended engine oil viscosity for your engine. For

information on the engine oil filler cap location,

refer to “Engine Compartment” in

“Servicing And Maintenance”.
Lubricants that do not have both, the engine oil

certification mark and the correct SAE viscosity

grade number should not be used.

Synthetic Engine Oils

You may use synthetic engine oils provided the

recommended oil quality requirements are met,

and the recommended maintenance intervals

for oil and filter changes are followed.
Synthetic engine oils which do not have both the

engine oil certification mark and the correct SAE

viscosity grade number should not be used.

Materials Added To Engine Oil

The manufacturer strongly recommends

against the addition of any additives (other than

leak detection dyes) to the engine oil. Engine oil

is an engineered product and its performance

may be impaired by supplemental additives.

CAUTION!

Do not use chemical flushes in your engine oil

as the chemicals can damage your engine.

Such damage is not covered by the New

Vehicle Limited Warranty.

230

SERVICING AND MAINTENANCE

Disposing Of Used Engine Oil And Oil Filters

Care should be taken in disposing of used

engine oil and oil filters from your vehicle. Used

oil and oil filters, indiscriminately discarded, can

present a problem to the environment. Contact

an authorized dealer, service station or govern-

mental agency for advice on how and where

used oil and oil filters can be safely discarded in

your area.

Engine Oil Filter

The engine oil filter should be replaced with a

new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow

type disposable oil filter. Use a filter of this type

for replacement. The quality of replacement

filters varies considerably. Only high quality

filters should be used to ensure most efficient

service. Mopar engine oil filters are high quality

oil filters and are recommended.

Engine Air Cleaner Filter

Refer to the “Maintenance Plan” in “Servicing

and Maintenance” for the proper maintenance

intervals.

NOTE:

Be sure to follow the “Severe Duty Conditions”

maintenance interval if applicable.

Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner

filters varies considerably. Only high quality

filters should be used to ensure most efficient

service. Mopar engine air cleaner filters are a

high quality filter and are recommended.

Air Conditioner Maintenance

For best possible performance, your air condi-

tioner should be checked and serviced by an

authorized dealer at the start of each warm

season. This service should include cleaning of

the condenser fins and a performance test.

Drive belt tension should also be checked at

this time.

WARNING!

The air induction system (air cleaner, hoses,

etc.) can provide a measure of protection in

the case of engine backfire. Do not remove

the air induction system (air cleaner, hoses,

etc.) unless such removal is necessary for

repair or maintenance. Make sure that no

one is near the engine compartment before

starting the vehicle with the air induction

system (air cleaner, hoses, etc.) removed.

Failure to do so can result in serious personal

injury.

WARNING!



Use only refrigerants and compressor lubri-

cants approved by the manufacturer for

your air conditioning system. Some unap-

proved refrigerants are flammable and can

explode, injuring you. Other unapproved

refrigerants or lubricants can cause the

system to fail, requiring costly repairs.

Refer to Warranty Information Book, for

further warranty information.



The air conditioning system contains refrig-

erant under high pressure. To avoid risk of

personal injury or damage to the system,

adding refrigerant or any repair requiring

lines to be disconnected should be done by

an experienced technician.

SERVICING AND MAINTENANCE

231

Refrigerant Recovery And Recycling —

R-1234yf

R-1234yf Air Conditioning Refrigerant is a

hydrofluoroolefin (HFO) that is endorsed by the

Environmental Protection Agency and is an

ozone-friendly substance with a low

global-warming potential. The manufacturer

recommends that air conditioning service be

performed by an authorized dealer using

recovery and recycling equipment.

NOTE:

Use only manufacturer approved A/C system

PAG compressor oil, and refrigerants.

Accessory Drive Belt Inspection

When inspecting accessory drive belts, small

cracks that run across the ribbed surface of the

belt from rib to rib, are considered normal.

These are not a reason to replace the belt.

However, cracks running along a rib (not across)

are not normal. Any belt with cracks running

along a rib must be replaced. Also have the belt

replaced if it has excessive wear, frayed cords

or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:



Rib chunking (one or more ribs has sepa-

rated from belt body)



Rib or belt wear



Longitudinal belt cracking (cracks between

two ribs)



Belt slips



“Groove jumping" (belt does not maintain

correct position on pulley)



Belt broken (Identify and correct problem

before new belt is installed)



Noise (objectionable squeal, squeak, or

rumble is heard or felt while drive belt is in

operation)

CAUTION!

Do not use chemical flushes in your air

conditioning system as the chemicals can

damage your air conditioning components.

Such damage is not covered by the New

Vehicle Limited Warranty.

WARNING!



Do not attempt to inspect an accessory

drive belt with vehicle running.



When working near the radiator cooling fan,

disconnect the fan motor lead. The fan is

temperature controlled and can start at any

time regardless of ignition mode. You could

be injured by the moving fan blades.



You can be badly injured working on or

around a motor vehicle. Only do service

work for which you have the knowledge and

the proper equipment. If you have any

doubt about your ability to perform a

service job, take your vehicle to a compe-

tent mechanic.

Dodge Journey (2020 year). Manual in english - page 14