Dubai Universal Design Code (2017)

2. Design of handrails and grab bars

Handrails and grab bars shall have an elliptical profile of 50 mm width and 40 mm

depth, or thereabout, or have a circular profile of not less than 30-35 mm or not more

than 50 mm.

The handrail or grab bar shall be located to provide a space within a range of 30 mm to

60 mm from an adjacent wall or other obstructions.

The handrail or grab bar shall be supported ventrally from below, with no less than 50

mm between the underside of the handrail and the top surface of the support.

There shall be a minimum of 600 mm clear space above the handrail or grab bar.

The surface of the handrail shall be slip resistant and contrasting at least LRV 30 to the

backg0round.

11.2.8. Signage

1. Doors

All accessible tramcar doors shall be clearly marked both inside and outside of a vehicle

with the international symbol of access, unless they all meet clear width requirements.

The symbol shall be placed on or beside the door at a height of 1100 mm to 1400 mm

from the ground surface (outside symbol) and from the floor surface of the train (inside

symbol).

2. Designated seats and wheelchair space

All designated seats shall be clearly marked for its purpose.

The wheelchair space shall be clearly marked with the international symbol of access.

11.2.9. Onboard travel information

1. Multi-media information

All information shall be provided in at least audio and visual formats, tactile or haptic as

appropriate. Information shall be given about the route number, station number,

destination, next stop and, if applicable, transfer connections. Automatic information

shall be turned on all the time. Travel information shall not be combined with

commercial advertisements or announcements.

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2. Route and destinations signs

On each vehicle, the route and destination shall be clearly displayed in the front and

back and on both sides of the tramcar.

3. Route map

There shall be a map showing the route of the vehicle. The map shall be posted on the

wall or on the wall close to the ceiling inside the vehicle, the map should be clear

enough and color contrasted with its surroundings. An additional route map can be

presented on the digital display. It is recommended that, if possible according to the

vehicle’s layout, the map could be tactile and with raised text or icons.

4. Audio announcement system

Audio information shall be given for emergency and evacuation messages and travel

information, e.g. next and upcoming stops, transfer connections to other modes of

transport, delays, cancellations, etc.

Where provided, oral/audio information shall be consistent with essential visual

information being displayed.

Oral/audio information can be given in synthetic or by a human voice - recorded or in

real time.

All audio information shall be easy to understand, clear and without echo. Sound level

should be self-adjustable.

An audio system shall be clearly audible and complemented with a hearing

augmentation system. The information shall have a minimum RASTI level of 0,5 in all

areas. The audible message shall be adjusted to 15 dB(A) above surrounding noise

level.

An induction loop should be installed for people using hearing aids and a sign posted.

An audio announcement shall be made for people waiting at the platform, e.g. to

announce the route number and direction of the vehicle.

5. Electronic text displays

Screens and displays of moving texts providing onboard travel information shall be

visible from all seats. The minimum height from the floor surface shall be 2100 mm to

the bottom of the display.

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Electronic displays shall be of as high resolution as possible. The front glass shall be

anti-reflective.

It is preferable that the electronic display is tilted or is fitted with a glass that permits

reading of the text within an angle of 30º, which is the maximum angle for a comfortable

tilt of the head.

Letters and symbols shall be presented with light color on a dark backg0round at LRV 30.

White text on black, or dark blue is preferable. The use of red, and green shall be

avoided for persons with color blindness.

Screen fonts shall be specially designed for the display using them - the letter type shall

be san serif.

When using scrolling text, it shall preferably be horizontal and not vertical. Latin text

shall scroll right to left and Arabic text left to right.

Looping or scrolling text shall have a speed not exceed 6 characters per second.

11.2.10. Lighting & illumination

1. Lighting

There shall be sufficient light to safely board, alight and move inside a vehicle.

2. Illumination

The lighting shall be even and non-glare.

The luminance shall be 100 lux outside a vehicle at the entrance doors.

The luminance shall be 50 lux in the aisle from the accessible door/doors to the

designated seats and at the designated wheelchair space.

11.2.11. Service animals, smoking, food and allergens

1. Service Animals

Space shall be provided for service animals out of the pedestrian path but appropriately

close to their owner.

2. Smoking is forbidden on al tramcars, platforms and terminals

3. No food consumption shall be allowed in tram cars.

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4. Cleaning products should not leave a residual odor

5. Allergy considerations shall be observed

11.2.12. Infrastructure interface

The interface of the train with the platform shall comply with the following:

1. A straight line platform for the whole length of the train.

2. The platform screen doors at full height

3. Tactile and high contrast warning strips along the length of the platform edge facing

the train.

4. A horizontal gap between the train and the platform not to exceed 50 mm

5. A vertical gap not to exceed 15 mm

6. “Watch the Gap” sign on the platform at all door entrances and on and train doors.

11.2.13. Emergency and evacuation

Emergency and evacuation information shall be provided in audio and visuals format in

real time.

Staff training and drills shall be provided for emergency and evacuation situations to

assist person with mobility and sensory impairments.

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12. Marine vessels

There is a difference in the capacity, level of service, frequency and technology

between the passenger vessels operated by RTA. Single deck ferries are fully equipped

and travel over longer times and distances. Abras operate on shorter distances and

travel times. Water taxis provide service on demand only.

Ferry Dubai has a dual base (Catamaran Low Wash), an air-conditioned interior, and

comfortable seating for 100 passengers (84 seats as economy class, 14 seats as

business class and 2 seats for people with functional limitations). The ferry is fitted with

three LCD and DVD monitors, three toilets (for men, women and persons with

disabilities), and a kiosk for selling gift items and snacks. Ferry Dubai extends 32

meters in length and 7.2 meters in width, and has a designed speed of up to 24 knots

per hour. Each boat weighs around 20 tons and is fitted with twin diesel engines of 450

hp.

The new AC Abra has wooden seats for 20 passengers, with an enclosed cabin, with air

conditioning and LCD monitors. There are no spaces for persons using mobility devices.

The AC Abra has a single-base low-wash fibreglass body, and two eco-friendly engines

metres in length and 3.4 metres in width, it conforms to the highest standards of security

and safety worldwide. It has a robust hull ensuring high safety levels, and easy driving

offering 360-degree vision with the possibility of side movement and smooth

manoeuvring.

12.1. Considerations

For children, seniors, parents with strollers, persons with baggage and persons with

mobility devices, the major obstacles for the marine mode are the horizontal and vertical

gaps between the vessel and the berth. Except for the ferry, the steps to the cabin and

the door width present an issue for users of mobility devices. Passengers using mobility

devices require boarding and securement systems. Next-stop announcements, transfer

information; safety, emergency and evacuation/rescue instructions in multiple formats

throughout the vessel are required to make the trip safe, secure and stress-free for all

passengers.

Access to marine vessels shall be universal and apply to the dimensions and

maneuvering characteristics of all persons using mobility aids, luggage, prams/ strollers,

service animals, persons with vision, hearing and cognitive and other disabilities.

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12.2. Embarking and disembarking

12.2.1. Gangway/ramp

A gangway shall be used for embarking and disembarking from the berth and to and

from the vessel.

Gangway shall have a maximum gradient of 8%, measured from the vessel or berth

surface to the gangway’s intersection with the berth surface or vessel landing deck.

The width of the gangway should be appropriate to the vessel infrastructure and

shall guarantee a free of obstacles passage of at least 900 mm.

The gangway/ramp interface with the berth surface and the vessel landing deck

should be leveled and not exceed a vertical gap of 15 mm chamfered.

A gangway/ramp run with a rise greater than 150 mm should have handrails on both

sides and be of a uniform height above the floor. The handrail should extend

horizontally at least 300 mm beyond the top and bottom of the gangway/ramp and

return to the wall, or post. There should be an upper and lower handrail on each

side of the gangway/ramp. The upper handrail should be 875-925 mm and a lower

handrail 600-750 mm above the gangway/ramp surface to the top of the handrail.

Handrails shall have a circular section with an outside diameter of 30 to 40 mm.

Handrails shall have at least a reflectance contrast of 30 LRV points.

Detectable warning surfaces shall be designed and installed according to the

requirements set on Section B of this Code.

The full run of the gangway/ramp including all landings should be evenly illuminated

to at least 100 lux at all interior and exterior gangway/ramps and landings.

The gangway/ramp shall have an anti-slip and non-reflective surface.

12.3. Onboard circulation and facilities

12.3.1. Ferry

1. Wheelchair spaces

2 wheelchair positions shall be provided onboard a ferry, each with a floor space of 865

mm x 1400 mm to manoeuver in and out of the location.

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A forward-facing securement with two tie-down straps at the front and two at the rear

shall be applied to each wheelchair.

For safety reasons, any wheelchair or scooter must be anchored to the vessel’s floor.

Onboard staff prior to departure shall perform this.

An independent occupant restraint shall be applied to secure the passenger in the

wheelchair.

Each wheelchair space shall have a call button to alert the driver, mounted on the wall

or on the horizontal grab bar at a height of 750 mm - 1000 mm from the floor. The call

button shall be operated by touch.

If the space for the wheelchair user is not occupied by persons using a mobility aid or a

stroller, luggage can be stored in this location unless the vessel has a designated space

for luggage.

Flip seats may be made available in wheelchair spaces when a wheelchair user does

not occupy these positions.

2. Onboard information

Announcements to passengers about delays, schedule changes, and on-board services

should by provided visually and verbally in English and Arabic by the operator while

onboard the vessel. Pen and paper should be made available at all points of contact

between carrier staff and passengers in order to facilitate communication.

Audio announcements of the same nature shall be provided in English and Arabic.

Noise level should not exceed 70dB(A) to avoid speech interference.

For foreigners who do not speak the local languages, either multi-language

announcements or symbols and pictograms for information shall be used.

Advanced technologies shall be considered that interface between operator

announcements and personal communication devices (e.g. phones/tablets) via

Bluetooth or similar systems for real time audio and text display.

3. Handrails

Handrails shall be installed at all onboard circulation routes and facilities used by

passengers, including those using a wheelchair.

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Handrails should be rounded and free of any sharp or abrasive element. They should

have an exterior diameter of 30 - 40 mm. They should not have any obstructions that

could break a handhold.

Handrails should be color contrasted from their surrounding area.

Handrails should also return to the wall, floor or post in a smooth curve or have a tactile

cue at the end. The method used should be consistent throughout the vessel.

4. Corridors and Passageways

Corridors and passageways on a ferry shall have minimum clear headroom of 2100 mm

from the floor. They should also have a minimum clear width that is manoeuvrable by a

person in a wheelchair and not reduced by protruding fixed objects. ("Wheelchair"

means a passenger owned wheelchair that requires a minimum clear floor area of 865

mm by 1420 mm to accommodate a wheelchair and its occupant and a minimum clear

turning space of 1500 mm in diameter).

Vertical level changes shall provide ramped access with a slope ratio not greater than

8%, an anti-slip surface, a minimum width of 900 mm and color contrasting handrails on

both sides.

5. Floors

Floor surfaces on a ferry should be slip-resistant and glare free as far as practicable. If

carpeting is used on a ferry, it should be securely attached. It should have a short pile

and a firm under pad or no under pad at all.

6. Doorways and Doors

Doorways on a ferry should be a minimum of 850 mm wide.

Full length/height glass doors or windows should be marked with colour contrasting

decals. Doors to cabins, washrooms and other enclosed spaces, which have no other

exit doors, should not be equipped with deadbolts.

If door sills are necessary, they should be at maximum height of 15mm they should be

bevelled or ramped on a permanent or movable basis and should present a contrasting

strip with a reflectance contrast of at least 50 LRV points.

Door handles, pulls, latches, locks and other operational devices should be operable

with the elbow. They should be mounted at a height of 1200 mm from the floor that

permits use by a person in a wheelchair and be colour contrasted from their surrounding

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area. If sliding doors are used, these operational devices should be exposed and usable

from both sides when in a fully open position.

Crewmembers should be available to assist passengers with the use of watertight

doors.

7. Counters

If counters for serving the public are provided on a ferry, they should have at least one

section that is of a height of 780 mm. This section should not have any obstructions that

could impede verbal or visual communications between the person and the counter

personnel.

Counter surfaces should have a non-glare finish and be color contrasted from their

surrounding area.

Counters should be equipped with inductive loop systems and a sign posted.

8. Alarms

If a ferry is equipped with an alarm system, the system should be visual and audible

and, when activated, display continuously in all public places.

Visual alarms should be a flashing light that is strategically placed and significantly

brighter than the ambient light. Flashing lights are considered harmful to people who

have seizures if there is a frequency of five to thirty flashes per second.

9. Cafeterias

At least 10% of the tables in a cafeteria shall follow the criteria for accessible chairs and

tables.

There should be some tables free of fixed seating.

The cafeteria should connect to an accessible route.

10. Washrooms

Washroom layouts shall be accessible according to Section B of this Code.

Especially on moving vessels it is very important to prevent water spills as these

increases the risk of slipping. A pavement over 45 PTV shall be installed in potentially

wet areas.

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11. Emergencies and Evacuations

Safety announcements shall be made in visual and audio format in case of emergencies

and evacuations. Staff should be trained and have drills to assist passengers with

functional limitations.

12. Seating

Priority seating for seniors, pregnant women, users of mobility devices (canes, crutches)

shall be located near the entry and exit points.

Family seating in a more secluded area (to avoid noise from kids) and for women may

be desirable.

Sitting surfaces, especially those of aisle-facing seats, shall be covered by materials

with a coefficient of friction sufficient to prevent passengers from sliding back and forth

during sudden movements.

The seat profile shall be ergonomically contoured. Bench seats shall be provided for

large/obese persons without armrests between seats.

13. Lighting

When the access area is open, 30 lux of illumination as measured on the step tread or

gangway/ramp platform shall be provided.

All vessel areas shall have outside lights that illuminate when the access is open and

provide at least 10 lux of illumination on the berth/ramp surface for a distance of 1000

mm perpendicular to the bottom step tread or gangway/ramp outer edge. These light(s)

shall be shielded to protect the eyes of entering and exiting passengers.

14. Service Animals

Space shall be provided for service animals out of the pedestrian path but appropriately

close to their owner.

15. Smoking is forbidden on all vessels, platforms and in terminals.

16. No food consumption shall be allowed in Ferries, outside of the cafeteria.

17. Cleaning products should not leave a residual odor.

18. Allergy considerations shall be observed on all vessels.

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In the event of a passenger identifying his/her allergies to the staff, staff shall make a

public announcement for other passengers to observe the allergy condition. A buffer

zone shall be allowed for passengers with allergies to be separated from source of

allergens.

12.3.2. Heritage Abra

Heritage Abras are wooden open-air vessels with a canopy, a landing deck and wooden

seats.

1. Gangways/ramps shall be provided to bridge the horizontal and vertical gaps

between the vessel and the berth.

2. On the rear deck the existing seating shall be removed to make room for two side-

by-side accessible locations.

3. A forward facing securement shall be provided for each wheelchair position.

4. Staff shall be responsible to attach and detach the securement system and be

trained on how to do so.

5. Visual and audio onboard announcement and safety displays shall be provided

within the vicinity of the wheelchair travelers.

6. Handrails shall be provided on both sides of the stairs leading from the deck to the

lower seating deck.

7. Emergency and evacuation procedures shall be provided in real time in audio and

visual display.

12.3.3. AC Abra

AC Abras are the new generation of Abras with an enclosed air-conditioned cabin.

1. Gangways/ramps shall be provided to bridge the horizontal and vertical gaps

between the vessel and the berth.

2. The door from the landing deck to the cabin shall be 850 mm wide.

3. A ramp with a slope of 8% shall lead from the landing deck to the enclosed cabin.

The width of the gangway should be the appropriate to the vessel infrastructure and

shall guarantee a passage free of obstacles passage of at least 900 mm.

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2 wheelchair positions shall be provided in the cabin with a floor space of 865 mm

by 1420 mm.

5. A forward facing securement shall be provided for each wheelchair position.

6. Staff shall be responsible to attach and detach the securement systems.

7. Visual and audio onboard announcement and safety displays shall be provided

within the vicinity of the wheelchair travelers.

8. Emergency and evacuation procedures shall be provided in real time in audio and

visual display.

12.3.4. Water taxi

Water taxis are enclosed cabin vessels and are available by demand through online

reservations.

1. Gangways/ramps shall be provided to bridge the horizontal and vertical gaps

between the vessel and the berth.

2. The door from the landing deck to the cabin shall be 850 mm wide.

3. Door thresholds shall not exceed a height of 15 mm otherwise a bridge plate shall

be used.

2 accessible locations shall be provided in the cabin with a floor space of 865 mm

by 1420 mm.

5. A forward facing securement shall be provided for each wheelchair position.

6. Staff shall be responsible to attach and detach the securement systems.

7. Visual and audio onboard announcement and printed safety manuals and displays

shall be provided within the vicinity of the wheelchair travelers.

8. Emergency and evacuation procedures shall be provided in real time in audio and

visual display.

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12.4. Group travel

12.4.1. Group vessel

A single level vessel shall be equipped with the following features:

1. Gangway/ramps at service doors.

2. Flip seats to make room for additional wheelchair spaces.

3. At least 4 forward-facing wheelchair securement systems.

4. Onboard information system.

12.5. Vessel infrastructure interfaces

12.5.1. Gangways

Gangways connecting the building and/or the berth shall conform to the following

requirements:

1. Be at least 2000mm wide with handrails on each side.

2. There should be an upper and lower handrail on each side of the gangway. The

upper handrail should be 875-925 mm and a lower handrail 600-750 mm above the

gangway surface to the top of the handrail. Handrails shall have a circular section

with an outside diameter of 30 to 40 mm.

3. Surfaces shall be non-slip and non-reflective with a warning strip in contrasting color

at each end of the gangway of 300 mm wide across the width of the gangway.

4. When intersecting with the berth surface a beveled edge of maximum 15 mm in

height shall be provided.

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12.5.2. Landside ramps

Landside ramps connecting the building with the berth shall be according to Section B

of this Code.

As a minimum, the berth should have a paved, slip-resistant surface with a sign post

indicating the vessel route. The front edge of the paved surface should have a bright

colored strip. If the berth is not leveled with the vessel, a gangway shall be provided.

Seating shall be provided for passengers to wait and rest.

A cover shall be provided to protect passengers from the weather.

12.5.3. Stations

Marine stations should have a minimum of a sheltered structure with a roof and

protected sides. Station buildings shall be accessible as per Section B of this Code.

A bench should provide seating with provisions for obese persons and pregnant women

without armrests in between seats, but with armrests at the end of the bench. A space

for a wheelchair/scooter should be 865 mm x 1400 mm.

A large print schedule and a route map should be displayed.

Transparent sides/windows should be provided for safety during day times, as well as

for safety by night with interior and exterior lighting.

A “Help” phone should be available for information and safety. A text option should be

available for people who are deaf.

Ticketing counters should have a section accessible for persons using wheelchairs at

the height of 780 mm. and shall have an induction loop for person with hearing aids.

Accessible washrooms shall be provided according to Section B of this Code.

Floors shall be non-slip and non-glare.

Schedules shall be provided in audio and visual displays.

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13. School Buses

13.1. Considerations

A variety of vehicles are suitable to be used for accessible school transportation. This

includes low floor 10 meters long regular coaches, low floor 6.7 meters long medium

size buses, and low floor accessible taxis.

The school shall establish responsibility for the provision of services with the school bus

operator. A special dispatch center shall coordinate scheduling and coordinate with

parents in case of cancellations, emergencies and extreme weather. The use of the Nol

card for students with functional limitations shall be implemented with a discount fare.

For students with functional limitations, in particular those with mobility impairments,

transportation to and from school present a major obstacle due to the lack of accessible

school bus vehicles. As an alternative, accessible taxis can be used.

Drivers shall be trained for hands-on instruction on how to achieve effective securement

and occupant restraint.

The major obstacles for the school bus mode are the horizontal and vertical gaps

between the vehicle and the road. Students using walkers and wheelchairs require

boarding and securement systems. On board safety, emergency and evacuation/rescue

instructions in multiple formats throughout the vehicle are required to make the trip safe,

secure and stress-free for all students.

Access to an accessible school bus shall be universal and apply to the dimensions and

maneuvering characteristics of all persons using mobility aids, luggage, prams/ strollers,

service animals, including persons with vision, hearing and cognitive disabilities.

13.2. Boarding and alighting

13.2.1. Vehicle type

Accessible school buses shall have a front and center low floor section with kneeling

capability.

13.2.2. Doors

The door opening control shall be placed on the outside of the accessible door at a

maximum height of 1200 mm from the bus floor, and be operated by touch.

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Clear horizontal door openings shall be a minimum of 850 mm, to accommodate

students with powered and non-powered mobility aids. This applies to single and

multiple leaf doors.

Handrails with contrasting colors shall be positioned on each side inside the door when

it is open, without interfering with the clear width of 850 mm of the door.

Audible warnings shall be provided to announce the opening and closing of vehicle

doors, which will be especially helpful for students who are blind or have reduced vision.

All students’ benefit from this assistance.

13.3. Ramp

In order to board the bus, a powered ramp shall be positioned at the door for the

students with functional limitations and those using a mobility aid board the bus.

Power operated ramps (sliding or swing-out) shall have interlock devices (only operable

when vehicle brakes are applied), emergency override, and supervised operation by the

driver.

The driver from his position shall operate the powered ramp.

The driver shall be trained to operate the securement system and the ramp.

An audio warning signal shall be applied for deploying and retrieving the ramp.

Ramps shall have a maximum gradient of 8% measured from the sidewalk level to the

ramp’s intersection with the floor of the bus for unassisted boarding.

The ramp width shall be a minimum of 900 mm.

The ramp shall have guards on each side, 50 mm in height with high contrasting colors.

The payload shall be 350 kg.

The ramp surface shall have an anti-slip surface.

13.4. Onboard circulation

13.4.1. Aisle width

The aisle width throughout the low floor sections of the bus shall be a minimum of 850

mm clear of protruding obstacles.

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13.4.2. Wheelchair maneuvering spaces

Pathways for mobility devices, from the entrance door to the wheelchair location shall

be 850 mm wide.

A clear circle of 1500 mm shall be provided for the wheelchair to maneuver in and out of

the wheelchair station.

13.4.3. Handholds/ stanchions

Interior handrails and stanchions shall be located to permit sufficient turning and

maneuvering space for mobility aids to reach a securement location from the ramp.

These handrails and stanchions shall allow for safe boarding and alighting, provide

seating and standing assistance, and allow for easy circulation throughout the vehicle

for students with functional limitations. Handrails and grab bars shall have at each end a

tactile or Braille application for students who are blind.

Students with functional limitations shall be able to grasp handrails from outside the

vehicle to assist in the boarding process.

Handrails shall be between 30 mm and 40 mm in diameter, have corner radii of 3 mm or

greater, and have a clearance for knuckles of at least 35 mm from the nearest surface.

Where ramps are located at the front entrance, stanchions shall be located in such a

way as not to interfere or impede the wheelchair footrests.

13.4.4. Floor surface

The floor surface shall be covered with non-slip, non-reflective material.

Floor pattern design can be used for directional guidance or for designated space e.g.

mobility devices and luggage placement areas.

13.5. Seating

13.5.1. Wheelchair spaces

Each large bus over 6.7 m shall have at least four wheelchair positions to accommodate

students using a wheelchair/scooter.

Each wheelchair position shall have a clear length along the longitudinal axis of the bus

of 1400 mm and a clear width of 865 mm.

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Side facing flip seats along the bus wall in the wheelchair position can be used when no

wheelchair student is occupying the location. These seats shall be of the bench type to

accommodate obese students. The seats shall always be in the up position and not

interfere with the clear width for the wheelchair of 800 mm. These seats shall not be

designated as Priority seats.

13.5.2. Securements

Each wheelchair position shall be fitted with a rear-facing securement system, where

the wheelchair and the occupant face the rear of the vehicle. The rear-facing system

shall be provided with a padded back panel and have the following dimensions:

Height of panel from floor to bottom edge: 350-480 mm

Height of panel from floor to top edge: 1300 mm min

Width of panel: between 250 mm and 400 mm

Figure 117. Rear-facing securement with pivoting aisle arm - securement technology for

low transportation in buses and rail

The back panel shall withstand a decelerating force of 3 g. The rear-facing securement

shall have a pivoting aisle arm, which is also laterally adjustable to accommodate

different wheelchair types and prevent them from moving longitudinally and laterally.

The vehicle shall be fitted with a horizontal handrail along the longitudinal side of 750

mm - 1000 mm from the floor, not to exceed the mobility aid space by more than 90

mm, and have a diameter of 30 mm - 40 mm with a clear knuckle space of 35 mm

between any part of the vehicle and the handrail. Handrails and grab bars shall have at

each end a tactile or Braille application for students who are blind.

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The wheelchair position shall have a call button to alert the driver, mounted on the bus

wall or on the horizontal grab bar at a height of 750 mm - 1000 mm from the floor. The

call button shall be operated by touch.

13.5.3. Stop announcements

A Next Stop audio and text display shall be provided to be visible from their position.

13.5.4. Priority seating for non-school use

This will only be required if the RTA or a private school bus is used for other purposes.

At least two priority seats shall be located close to the driver and entrance door. The

seats shall be reserved for persons who have mobility, sensory or cognitive disabilities

and seniors. Hip-to-knee room shall be no less than 675 mm in front of the seat in a

forward-facing position.

Each priority seat or mobility aid position shall be equipped with stanchions, handholds,

or handrails.

Each bus shall contain sign(s), which indicate that certain seats are priority seats for

seniors and persons with functional limitations. Other passengers shall make such seats

available to those who wish to use them. Priority seats shall not be located in the area

of the wheelchair station.

13.5.5. Seat surfaces

Sitting surfaces, especially those of aisle-facing seats, shall be covered by materials

with a coefficient of friction sufficient to prevent students from sliding back and forth

during sudden starts and stops.

The seat profile shall be ergonomically contoured.

Bench seats shall be provided for large/obese students without armrests between seats.

There shall be a compartment for bags and storage for canes and crutches, provided

that it neither obstructs students’ movement nor falls on students in cases of a sudden

stop, accidents or during the normal bus movement.

13.5.6. Specifications of seats and bus interior

The number of seats specified by the manufacturing company shall be adhered to, and

no collapsible middle seats to be used.

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The side hand rests; arm support, and any other solid materials shall be removed from

the back side of seats.

The two doors of the bus shall be fitted with handrails to assist in the boarding process.

The driver shall control the door opening and closing mechanism, and electronic control

is preferred.

13.6. Illumination, lighting, signage

13.6.1. Lighting

When the vehicle door is opened, 30 lux of illumination as measured on the step tread

or ramp platform shall be provided.

All vehicle doorways shall have outside lights that illuminate when the door is opened

and provides at least 10 lux of illumination on the street surface for a distance of 1000

mm perpendicular to the bottom step tread or ramp outer edge. These light(s) shall be

shielded to protect the eyes of students coming in or out.

13.6.2. Visual elements

Reflectance values over 30 LRV points shall be used for signage and for tactile

warnings at folding seats. Specific colors shall be selected for students who are

colorblind and may only see red and green as gray.

Uniform signage shall be provided for all students, who may not be able to read text.

13.7. Onboard information and safety

13.7.1. Alternative formats

Audio, text and sign language displays and inductive loop systems for information shall

be used to address the needs of students, deaf/heard of hearing, blind/vision-impaired

and cognitively impaired.

Noise level inside the bus shall not exceed 70dB(A) to avoid speech interference.

Technologies shall be considered to interface between driver announcements and

personal communication devices (e.g. phones/tablets) via Bluetooth or similar systems

for real time audio and text display.

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13.7.2. Emergencies and evacuations

Clearly posted evacuation and emergency warnings and instruction, in 14-point print, in

electronic text, and in video formats with sign language shall be provided in the vehicle.

Safety announcements shall be made in visual and audio format in case of emergencies

and evacuations. For students with hearing impairments, inductive loop shall be

installed within the vehicle.

Safety drills shall be conducted at least twice a year, involving students with functional

limitations.

13.7.3. Bus safety standards

All seats shall have elevated backrests of at least 710 mm high. The distance between

seats shall not be less than 640 mm and the size of the seat shall not be less than 400

mm (a single seat) and 900 mm (double seats). Triple-seats are prohibited in school

buses.

All seats shall be padded from all sides and made from shock-absorbing & fireproof

pads.

13.8. Service animals, smoking and allergens

13.8.1. Service animals

Space shall be provided for service animals out of harm’s way close to their patron.

13.8.2. Food & smoking, allergens

Food consumption and smoking is forbidden on all school buses.

Allergy considerations shall be observed

In the event of a passenger identifying his/her allergies to the driver, he should make an

announcement to the other passengers to observe the allergy condition. He should then

set up a buffer zone.

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13.9.2. Conductors or attendants

There shall be a team of two-person staff (conductors or attendants) to assist in

deploying securement systems, and to act as safety monitors (Ref. Item 10).

Training of staff performing the above duties is mandatory.

13.10.Vehicle infrastructure interfaces

13.10.1. Stops

As a minimum, stops shall have a paved, non-slip surface. On public bus stops, the

front edge of the paved surface shall have a bright colored strip. If the sidewalk is not

leveled with the road, a curb cut shall be provided. Stops shall be located in an area

with cover/shade to protect against weather elements.

13.10.2. Shelters

Bus shelters shall consist of a minimum sheltered structure with a roof and protected

sides. The platform surface shall be flat, level, slip-resistant and solid.

A bench shall provide seating with provisions for obese students without armrests in

between seats, but with armrests at both ends of the bench. A space for a

wheelchair/scooter shall be 900 mm x 1500 mm to enter, turn and exit.

There shall be a minimum depth of 2700 mm from the curb for a wheelchair/scooter to

board a vehicle over a ramp (Fig. 24).

Along the front edge of the platform shall be a tactile warning surface with color

contrast, aligned to the place where the bus door shall be when parked.

Transparent sides/windows shall be provided for safety during day times, as well as for

safety by night with interior and exterior lighting.

A “Help Line” phone shall be available to provide information and help, with text

capabilities.

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14. Accessible taxis

14.1. Considerations

The present supply of 7 accessible taxis is severely lagging behind the demand. It

resulted in long waiting time of an hour or more. This will be exacerbated by the

anticipated increased demand by visitors for EXPO 2020. There is also a need to

provide accessible taxis for intercity service. The major technical and customer service

obstacles are the dated technology of present accessible taxis, a lift- equipped rear

boarding system with limited headroom for the user. With only one space for wheelchair

per vehicle, it prevents two persons in wheelchairs, e.g. a couple, travelling together in

the same vehicle. Although it is mandatory to use the wheelchair securement system,

some users refuse its use. In the case of female passengers, a male driver would be

unable to help with the boarding process or the tied down of securement belts due to

social cultural considerations. A female driver is required to service female clients with

disabilities.

Onboard information and communication alternatives for sensory-impaired passengers

should be provided as well as fare payment options. Fare payment methods should

account for persons with limited agility and vision. The use of Nol cards has recently

been introduced to facilitate fare payments. Designated pick-up and drop-off places

should be made available to facilitate seamless interface.

Access to an accessible taxi shall be universal and apply to the dimensions and

maneuvering characteristics of all persons using mobility aids, luggage, prams/ strollers,

service animals, persons with vision, hearing and cognitive disabilities.

New technologies shall recognize the development of driverless cars, and in the case of

accessible taxis they can be automatically driven but will always need a driver to assist

passengers with disabilities.

14.2. Boarding and alighting

14.2.1. Vehicle

Accessible taxis shall have a low floor and accessible doors on both sides with ramps

that should be used where possible to accommodate the full height of a large person in

a wheelchair with clear headroom, and persons with strollers.

The international symbol of access shall be placed on the side passenger door and rear

window.

225

Raised taxi registration numbers are to be placed on the exterior passenger doors.

Low floor taxis with side doors facilitate easier boarding from curb level with less ramp

gradients than rear door taxis that board from the road level and require a longer ramp.

The vehicle shall be equipped with a Body Fluid/Spill Kit and a First Aid Kit.

14.2.2. Vehicle capacity

The accessible taxi shall have the capacity of carrying at least 2 persons in a

wheelchair, and provide additional regular seats.

Figure 119. Accessible Taxi lay-out for two passengers in wheelchairs

14.2.3. Doors

Clear horizontal door openings shall be a minimum of 810 mm.

Handrails with contrasting colors shall be positioned on each side inside when door is

open, without interfering with the clear width of 810 mm of the door.

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Doors must have an unobstructed vertical height of at least 1500 mm.

14.2.4. Ramp

A manual or power-assisted boarding device shall be available at any accessible

entrance to a taxi that has a vertical rise exceeding 12 mm or a horizontal gap

exceeding 40 mm.

A ramp shall be positioned at the door for persons with functional limitations and those

using a wheelchair to board/alight the taxi.

Manual or power operated ramps (sliding or swing-out) shall have interlock devices

(only operable when the vehicle brakes are applied), emergency override, and

supervised operation by the driver.

The driver shall operate the ramp.

An audio warning signal shall be applied for deploying and retrieving the ramp.

Ramps shall have a maximum gradient of 8% measured from a level ground surface to

the ramp’s intersection with the floor of the taxi. The ramp width shall be a minimum of

900 mm.

The ramp shall have guards on each side, 50 mm in height with high contrasting colors.

The payload shall be 350 kg.

The ramp shall have an anti-slip surface.

The ramp shall be firmly attached to the vehicle so that it is not subject to displacement

when loading or unloading a heavy mobility device and that no gap between the vehicle

and ramp exceeds 15 mm.

The ramp shall be stowed in such as manner as not to pose a hazard to passengers or

impinge on passenger’s mobility device.

14.2.5. Handrails and grab bars

Handrails and grab bars shall be provided at the entrance of the vehicle which allows

people to grasp them from the outside the vehicle while boarding, and to continue using

them throughout the boarding and alighting process.

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14.2.6. Driver’s role

The driver shall be responsible for the safe operation of the ramp, as well as for the

deployment and detachment of the wheelchair securement and passenger occupant

restraint system.

The transportation provider should ensure that the driver provide routine

boarding/alighting assistance to passengers with disabilities when required in

accordance with Islamic custom without jeopardizing the health and safety for both

parties. This includes assisting the passenger in a wheelchair into the securement

position or transferring the passenger from a wheelchair into a seat.

The transportation provider should ensure that drivers do not request the assistance of

other persons, other than personal care attendants, for routine boarding/alighting

assistance for a passenger with a disability except upon the requests or consents of the

said passenger.

All drivers should be trained in disability awareness and on how to properly secure a

person in a wheelchair

14.2.7. Wheelchair space

A minimum floor space of 760 mm in width and 1500 mm in length including the space

for front and rear straps shall be provided for each wheelchair space.

A clear turning circle of 1500 mm shall be provided for the wheelchair to enter and exit

to and from its position.

14.2.8. Wheelchair securement

A forward facing securement shall be available for each wheelchair position, consisting

of 2 front and 2 rear straps connected to the vehicle floor.

228

Figure 120. Forward facing securement with occupant restraint

An occupant restraint system for the person in the wheelchair shall be applied,

consisting of a three-point belt and lap system, separately anchored to the floor and wall

of the vehicle.

14.2.9. Floor surfaces

All floor surfaces where passengers walk and at the securement locations shall have

slip-resistant surfaces.

The floor of the wheelchair space is to be flat and level.

14.2.10. Fare structure & payment

Rates and communication or emergency information notices should be clearly posted

for persons with sensory impairments and foreigners.

For passengers with sensory, cognitive-impairments, foreigners and illiterate persons,

the transportation provider should provide alternative means of communicating fare

information, such as talking meters, and onboard induction loop systems. Fare display

should be in text and audio format. The vehicle should be equipped with a printer for the

issuance of receipts.

Pen and paper should be made available at all points of contact between the driver and

passengers in order to facilitate communication.

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Prepaid proximity cards with discounts for persons with functional limitations - The RTA

Nol cards - that require less hand dexterity and benefit persons with limited mobility

could be used.

Discounted Nol cards for visitors with functional limitations shall be available at the

Emirate’s entry points, especially in view of the upcoming EXPO 2020.

14.2.11. Pick-up and drop off points

Where a passenger is unable to board/alight at a designated accessible stop because

of a temporary barrier, the transportation provider should ensure that the driver allows

passengers to board/alight at the next available safe location. This is especially

important in unpaved areas.

14.2.12. Emergency and evacuation

Clearly posted evacuation and emergency warnings and instruction, in large print and

should be provided in the vehicle.

14.2.13. Service animals, food, smoking

The following types of service animals shall be transported with their patrons.

1. Guide dogs trained by a guide dog organization

2. Hearing dogs

3. Comfort animals

Smoking and food consumption are forbidden in all accessible taxis.

14.2.14. Vehicle interfaces with stops and stands

Designated stops and stands for accessible taxis shall be available at major trip

generators, e.g., Metro, Tram, Bus, Marine stations, shopping malls, places of worship,

hospitals, government buildings, universities, etc.

Accessible taxi stands and stops should have at least a signpost with a telephone

number, fare structure and street name. Stops should have a paved, slip-resistant

surface. The front edge of the paved surface should have a bright colored band. If not

leveled with the road, a curb cut should provide access for disabled and elderly

persons. Stops shall be covered against sun and heat and include a bench for seating.

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Section D - Wayfinding

Previous sections of this Code have already covered the aspects related to the

identification of the accessible path and the prevention of risks by means of tactile

warning pavements and obstacle identification.

In this section the process of wayfinding is addressed.

Wayfinding encompasses all of the ways in which people orient themselves in physical

space and navigate from place to place. When there is a well-designed wayfinding

system, people shall be able to understand their environment. This provides users with

a sense of control and reduces anxiety, fear and stress.

Wayfinding can be particularly challenging for some people with disabilities. For

example, someone who is deaf or hard of hearing will rely on visual information but may

not be able to hear someone providing directions. Someone who is blind will not be

able to see a directory, but if it is in a predictable location and has information in a tactile

format, they can read it and they will use sound and even smell to gather more

information about their environment.

It is important to provide wayfinding information in a variety of different formats as

visual, auditory, olfactory and physically. All people use different forms of information

gathering to find their way to their destination but this is especially important for people

with disabilities.

From the user perspective, the wayfinding process involves four stages:

Wayfinding process

1 Orientation

Is the attempt to determine one’s own location in a

concrete space in relation to the chosen destination

2 Route decision

Is the selection of a course of direction to the destination

3 Route monitoring

Is checking to make sure that the selected route is

heading towards to the destination.

4 Destination recognition

Is when the destination is recognized

Table 11. Wayfinding process

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14.3. General aspects

Considering the diversity of the population visual, acoustic and tactile references shall

be used to guide a person to avoid risks and to reduce confusion.

Signs with texts and symbols, visual references, tactile information like high-embossed

characters or Braille text are the elements that shall be used.

Although technological means like smartphone Apps can be a very valuable tool to

assist in the wayfinding process, these are not described in this Code.

The elements to be used to assist a person in the wayfinding process shall guarantee

that:

1. Every person, even a person with low vision, can easily identify in which part of

the city or building they are in at a concrete moment, without walking more than

70 meters in open spaces and 30 meters inside buildings.

2. All park entrances shall display the main facilities in a visual and tactile map.

3. All business and administration buildings shall display the name of the building in

the façade and a provide a directory in the hall listing the companies or services

contained in the facility.

4. In buildings, orientation signs to the exit, toilet and other services shall be present

at any corridor intersection at every 30 meters.

5. All door frames shall provide information about the service provided in the space.

From a design point of view, the following general design requirements shall be taken

into account:

1. Avoid visual clutter due to inappropriately designed or located signage and other

elements in the environment.

2. Communicate the environment’s identity clearly and consistently through the

design of graphic elements to increase the users’ recognition and sense of

confidence in the signage system during navigation.

3. Signage information on a sign should be kept to the minimum and organised with

hierarchy, without duplication. Complex information should be broken down,

beginning with general information and moving towards more specific

information.

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4. Colour coding should be used to differentiate zones or hierarchies of text

messages. Colours that create confusion in case of colour blindness should be

avoided.

5. Standardised nomenclature should be adopted to organise information in similar

environments.

6. Signage should be positioned at key decision-making points on the path of

movement. It should be positioned over the path of travel at a height well above

head level in high pedestrian traffic areas, but in a manner that a person in a

wheelchair or a child can see it easily. Signage should be positioned to avoid

shaded areas and glare.

7. Letters, numbers, symbols and pictographs should be glare-free and presented

in high reflectance contrast.

8. Illuminated signs where the text is light on a dark backg0round shall be avoided.

9. Printed characters shall be placed on top, centred (where there is only one word)

and aligned to the left (when there is more than one word).

10. When both Arabic and English languages are used, being Arabic being the

primary language texts shall be aligned to the right.

11. Braille characters will be located at the bottom left, at a minimum distance of 10

mm and a maximum of 30 mm from the left side and bottom of the sign.

Accessibility pictograms shall follow the ISO 7000: 2004 standard.

12. Safety and evacuation pictograms in workplaces and public places shall follow

the ISO 3864-1: 2002 international standard.

13. If signage is supplemented with Braille, it should be located at the bottom of the

sign and presented in Grade One Braille that meets the standards in English.

14. Wayfinding signage is classified into the following categories according to the

wayfinding processes required for the users:

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Wayfinding processes

Sign type

Use of the sign

Orientation

Information sign

Indicates specific locations within an

environment, helping in

understanding.

Route decision and

Directional sign

Guide users through the environment

monitoring

to their destination.

Recognition

Identity sign

Display necessary information for

users to identify a place.

Advice

Advisory sign

Draw attention to objects, situations or

behaviours that may affect the well

being and convenience of users or

operations in the environment.

Table 12. Sign types according to wayfinding processes

14.4. Information signs

Information signs are meant to inform the user about their own position relating to their

destination. Therefore, it is necessary that:

At any street corner the name of the street in both Arabic and English shall be posted.

• Information about the nearest means of public transport and the distance to them

shall be displayed at least at every second street corner

• A map of the community containing the main services within this community and

a map showing the position of the community in relation with the city shall be

displayed in all bus shelters, metros, tramways and ferry stations.

• Information displaying the nearest exit, nearest toilets and the distance to them

shall be displayed at least every 70 meters in all parks.

• All maps presented in open spaces shall be designed with the North in the upper

part and displaying a North symbol.

• Maps and directories shall be mounted in entrances to help visitors to navigate.

• Maps shall be easy to understand, without too much information and they shall

use contrasted colours and symbols.

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14.4.1. Tactile maps

Tactile maps that offer embossed visual information and acoustic information should be

provided when required. Acoustic information shall also be provided when possible.

14.4.1.1. General features

Tactile maps shall include only essential information: location of services and paths and

position of elements such as information, main services, toilets, etc.

Concepts used should be easy to understand.

Graphic plane representation (lines, surfaces) should be defined through embossment,

textures and colour contrasts.

The signs and lettering of the map shall be represented taking into account contrast

between fonts and backg0round colours. The font size shall be at least 20 mm in a sans

serif type font. Furthermore, the information shall be represented in Braille.

The maximum dimensions of horizontal fixed tactile maps will be of 800 mm x 450 mm.

The symbols should be clearly differentiated (form, colour and texture) and shall be

easily associated with their representation.

For complex maps buttons providing oral information shall be provided.

14.4.1.2. Location of tactile maps

When a tactile map is provided, it will be located within the accessible path and its

location shall be indicated with a tactile orientation and warning surface. It should be in

a well-lit area. Obstacles in front shall be avoided such as glass protections.

When they are mounted in busy public places, they shall include sound information.

In large buildings and open spaces for public use (parks, beaches), they shall be

located at the main entrance area, near the door, on the right side, within 1000 mm. In a

building with more than one floor, it shall be located near the stairs or the elevator.

When fixed to a vertical surface, it shall be centred between 1250 mm and 1750 mm

above the floor. On horizontal or inclined surfaces, the height shall be between 900 mm

and 1200 mm from the floor and the inclination will be between 30º and 45º from the

horizontal level.

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14.4.2. Digital screens

Screens should be matt and with a wide angle of vision and provide a good contrast. In

all instances, screens must fulfil the following criteria:

Whenever installed in walls, screens should be located at a height between 1700 mm

and 2000 mm without interfering with the accessible path with a slight inclination (15º-

30º). They should be visible from a minimum distance of 1000 mm, applying the

requirements of size and contrast specified in this Section.

An interaction space shall be provided in front of the screen.

14.5. Directional signs

Directional signs shall give information to the users how to reach their destination.

14.5.1. Directional arrows in directional signs

An acceptable arrow design shall have the shaft longer than the header stem.

Moreover, the thickness shall be the same in all arrow lines and header lines shall have

an angle of 45 degrees.

Figure 121. Example of a good arrow design

The table 13 shows the different arrow typologies allowed depending on the direction

they point to and the arrow alignment on the sign. Furthermore, the table shows the

hierarchy of arrows from the top to the bottom of a sign.

239

When differences in surface treatments are missing, a guiding tactile pavement as

described in Section B shall be provided.

Guiding surfaces pavements are compulsory in:

• Open squares without defined walking paths.

• Metro, tramway and ferry networks.

• From building entrances to information desks or receptions in administration

buildings.

Figure 125. Use of tactile pavement

Where public transportation is provided, guiding tactile surfaces shall start at the

entrance and be continued to all accessible services. The surfaces indicate the walking

route. Warning tactile surfaces shall be in place at any direction change, at any level

change and in front of all the services provided.

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14.6. Identity signs

Identity signs are meant to identify a destination. Therefore, is it necessary that:

• All fenced open spaces like parks, golf courses or hotels shall display their name

at the entrance door.

• All building façades shall display the name of the building as well as the Makani

number.

• All doorframes shall present information on the service(s) available in the space.

Embossed standardized pictograms and text with contrasted colour must be

used to identify the different services. Signage must be mounted at a height

between 1200 mm and 1600 mm on the left of the door.

Figure 126. Doors signage

14.7. Advisory signs

Advisory signs shall be mounted to indicate safety procedures such as fire escape

routes, no smoking areas and other regulatory information.

Advisory signs shall also be placed at rest areas, lifts, access points, etc., to inform

users about giving priority or give way to others (such as the elderly, people with prams,

pregnant women and persons with disabilities).

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14.8. Colour and contrast

Colour contrast between text and its backg0round shall have a clear reflectance contrast

of at least 50 LRV.

14.9. Typography

In public spaces internationally recognizable icons and signs are preferred instead of

text.

All relevant textual information will be provided both in Arabic and English. When

numerals are used at least English numerals will be displayed.

Sans-serif fonts as Arial, Tahoma, Verdana, Avenir and Avenir Heavy shall be used.

Within a sign, not more than 2 typefaces should be used.

The distance at which a person can read the sign has to be taken into account

adjusting the font size according to the following table:

Signs font size according to reading distance

Reading distance

Minimum size

Recommended size

≥50 meters

170 mm

200 mm

20 meters

140 mm

180 mm

5 meters

70 mm

140 mm

4 meters

56 mm

110 mm

3 meters

42 mm

84 mm

2 meters

28 mm

56 mm

1 meter

14 mm

28 mm

0.5 meters

7 mm

14 mm

Table 14. Accessible text according to reading distances

Signs should present chromatic contrast against their backg0round where it is located

and between the texts or icons and the sign backg0round, avoiding reflections.

Only long texts should be aligned to the left in Latin languages and to the right in

Arabic language.

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8. For short texts, tactile format following the criteria explained in section 1.10. must be

used when the sign is located in the hand interaction space (in vertical parameters,

between 1250 mm and 1750 mm and in horizontal parameters, between 900 mm

and 1250 mm).

14.9.1. Layout and line spacing

Layout and line spacing shall fulfil the following criteria:

1. Line spacing shall be identical to the height of the lowercase letters.

2. When more than one letter size is used, the larger text height should be referenced

to determine the line spacing between different letter sizes.

3. Word spacing shall be a maximum of 0.5 times the height of the lower-case letters.

Figure 127. Line and word spacing

14.10.

Symbols

1. Accessibility pictograms and symbols shall follow the ISO 7000: 2004 standard.

2. Standard symbols can be used independently or combined with text messages,

where appropriate. Text messages may facilitate the understanding of less well-

established symbols.

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14.11.

High embossment

1. Tactile signage should be used, letters, numbers, symbols and pictographs should

be raised at least 0.8 mm and should be between 16 mm and 50 mm high. If a tactile

sign is mounted on a wall, its center should be at a height of 1500 mm ±25 mm

above the floor.

2. Long messages should be avoided for reading of letters and symbols in high

embossment.

3. It should be used for rooms or spaces identification signs. These signs preferably

represent a single icon or character; for example, the number of an elevator floor,

restrooms icon, etc.

4. High embossment letters shall be in upper case.

5. The tactile signs must be in high embossment and not engraved.

6. Symbol height shall not be less than 30 mm. The embossment thickness will be of

between 2 mm and 5 mm for letters and of 2 mm for symbols.

14.12.

Braille

Although a minority of people with visual impairments use Braille, it is a good design

practice to include this form of writing in signage following the criteria of this Code.

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Figure 128. Dimensions of Braille

14.13.

Position

1. Signs shall be mounted out of the accessible path and must not interfere with clear

headroom along the entire path of at least 2200 mm.

2. Place signs in consistent, predictable locations. Standardise the position of the same

family of signs in the same areas of the environment.

3. Signs shall be well illuminated at all times. Lighting and sun should not produce

shadows or glare on the signs. For signs that are illuminated externally by ambient

lighting, the preferred graphics is a dark colour against a light-coloured backg0round.

251

4. Avoid the backg0rounds of signs in strong visual textures or that are reflective.

5. Obstacles between signs and the observers shall be avoided.

6. Signs in walls must be centred at a height of 1600 mm and the upper edge to a

maximum height of 1750 mm above the ground. If mainly children use a space, a

second level shall be installed, placing the second sign at a maximum height of 1250

mm.

7. When the sign is mounted on a horizontal or inclined plane, inclination should be of

between 30º and 45º from the horizontal level.

Figure 129. Vertical visual reach - close distance

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Figure 132. Position of signs during the navigation

14.14.

Combination of communication processes

To ensure an accessible communication process, a combination of different

communication channels must be provided depending on the environment or service.

The communication must include at least two of the three channels of communication:

acoustic, visual and tactile.

A number of possible valid combinations of an accessible communication process are

displayed in the table below:

Combination of communication channels

Alphabetical and symbolic writing

Tactile references / guiding

tactile pavement

Alphabetical and symbolic writing

Alphabetical and symbolic

embossed writing

Alphabetical and symbolic writing

Alphabetical and symbolic

Braille

embossed writing

Alphabetical and symbolic writing

Oral information

Alphabetical writing

Braille

Light signal

Simultaneous sound signal

Oral Communication

Sign language/written text

Table 15. Accessible communication combinations

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Annex 1 - Licensing procedures

14.15.

Accessible path drawings

Building projects shall include a floor plan drawing providing evidence that all

dimensional requirements are fulfilled.

In this drawing the following information shall be clearly illustrated:

• The passage width, doors and manoeuvring dimensions.

• The situation of the building stairs, elevators and toilets.

• The distance between the furthest point from the facilities and the facilities

indicated on the preceding point. This distance shall be drawn on the floor plan

and the distance shall be calculated and written.

14.16.

Way finding drawings

Building projects shall include a floor plan drawing providing evidences of way finding

coherence and continuity.

In this drawing the following information shall be clearly illustrated:

• All directional signs with the text, colours and symbols. Moreover, the signs

location shall be indicated.

• The situation of the building’s main different facilities, including stairs and

elevators, toilets, offices, stores… The directional signs shall be coherent with

the facilities location.

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Annex 3 - Required accessibility in each

building type

Legend

Universally Accessible

UA*

When the building is built in a floodable zone the entrances of the

building can have a change in level from the exterior floor level. In this

exceptional case the entrances solutions may be permitted.

UA/P

Only for small new and existing buildings: paths can be smaller

respecting the Tolerance Limits and is permitted interaction space only in

one side in the toilet.

Only for retrofitting existing buildings: The building facility shall be

Universally Accessible; however, if the Universal Accessibility level is

technically or economically impossible exceptions can be accepted

respecting the Tolerance Limits.

Convertible. Presents dimensions that allow transform the house or

apartment to reach at least the Permissible level in a future at a low cost.

UA/PM

The facility shall follow the Paralympics Committee requirements as long

as these requirements are greater than the Dubai Universal Accessibility

Code requirements. If not the facility shall be Universally Accessible.

TA/FT

Tactile maps are required and accessible toilets outside toilets blocks are

not accepted as family toilets.

FT/F

Additional to the Universal Accessible toilets a Family toilet and a feeding

room are requested.

All*

All industrial buildings and laboratories areas except:

- The ones that handle oil and gas, refinery industry, chemicals, toxic

materials and potential explosive compounds.

- Areas with activities that require a “gowning regime”.

- Production areas with heavy machinery.

- Areas for warehousing and storage.

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14.20.

Required accessibility provisions for new buildings

For buildings and facilities built with a permit to build issued after the date of entry into

force of the Code and for any modification, extension or change of use project the

following table applies.

MINIMUM LEVELS OF ACCESSIBILITY FOR NEW BUILDINGS

Hotels

Hotels & motels

≤ 50 beds

UA*

UA/P

> 50 beds

UA*

Students

≤ 50 seats

UA*

UA/P

residences in

> 50 seats

educational

UA*

buildings

Labour camps

All

UA*

Prisons

All

UA*

Commercial,

restaurants and

cafeterias

Markets

All

UA*

Shops, bank

≤ 500 m2

UA*

UA/P

offices, beauty

> 500 m2

UA*

salons and similar

Commercial

All

centres >10.000

UA*

FT/F

TA/FT

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MINIMUM LEVELS OF ACCESSIBILITY FOR NEW BUILDINGS

Cafes and

≤ 50 seats

UA*

UA/P

Restaurants

> 50 seats

UA*

Healthcare

facilities

Hospitals & Clinics

All

UA*

Ambulatory health

All

UA*

centres

Doctors’ private

≤100 m2

UA*

UA/P

offices and dental

> 100 m2

UA*

clinics

Health services:

≤ 1000 m2

UA*

UA/P

optics,

> 1000 m2

UA*

UA/P

FT/F

orthopaedics...

Pharmacy

All

UA*

UA/P

Social-health

All

UA*

centres

Social

Residential and

≤ 25 seats

UA*

UA/P

day centres for the

> 25 seats

elderly and people

UA*

with disability

264

MINIMUM LEVELS OF ACCESSIBILITY FOR NEW BUILDINGS

Other residential

≤ 25 seats

UA*

UA/P

and day centres,

> 25 seats

therapeutic

UA*

communities,

assisted homes

Recreation

Function halls

≤ 50 seats

UA*

UA/P

> 50 seats

UA*

Amusement parks

All

UA*

FT/F

and theme parks

Leisure centres

All

UA*

FT/F

Sport facilities

Sport centers

All

UA*

For

UA/

international

competitions

265

MINIMUM LEVELS OF ACCESSIBILITY FOR NEW BUILDINGS

Cultural

Libraries, civic

≤ 100 m2

UA*

UA/P

centers and

> 100 m2

UA*

exhibition rooms

Museums

≤ 1000 m2

UA*

UA/P

> 1000 m2

UA*

FT/F

Theatres,

≤ 50 seats

UA*

UA/P

cinemas,

> 50 seats

conference rooms

UA*

and auditoriums

Public

Administration

Public

All

administration

UA*

buildings

Public utilities

≤ 100 m2

UA*

UA/P

companies offices

> 100 m2

UA*

Public offices and

≤ 500 m2

UA*

UA/P

professional

> 500 m2

UA*

offices

Education

Educational

All

UA*

buildings

266

MINIMUM LEVELS OF ACCESSIBILITY FOR NEW BUILDINGS

Religious

facilities

Mosques and

≤ 50 seats

UA*

UA/P

other religious

> 50 seats

buildings

UA*

Parking

Garage and

≤ 50 spots

UA*

UA/P

parking

> 50 spots

UA*

Transportation

Rail transport

All

UA*

station

Airports

All

UA*

FT/F

TA/FT

Service areas and

All

UA*

UA/P

petrol stations

Other uses

All*

UA/P

Industrial

UA*

All*

UA/P

Laboratories

UA*

267

MINIMUM LEVELS OF ACCESSIBILITY FOR NEW BUILDINGS

Undefined use

buildings

Undefined use

All

UA*

buildings

Residential

Common

Without

circulation areas

universally

UA*

UA/P

accessible

housing

With

universally

UA*

accessible

housing

Inside housing

Non

universally

UA*

accessible

Universally

UA*

accessible

Other common

500 to 1000

UA*

UA/P

areas

> 1000 m2

UA*

268

14.21.

Required accessibility provisions for existing buildings

For buildings and facilities built with a permit to build issued before the date of entry into

force of the Code the following table applies.

MINIMUM LEVELS OF ACCESSIBILITY FOR EXISTING BUILDINGS

Residential

Hotels & motels

≤ 50 beds

UA/P

> 50 beds

UA*

UA/P

Students

≤ 50 seats

UA/P

residences in

educational

> 50 seats

UA*

UA/P

buildings

Labour camps

All

UA*

UA/P

UA*

Prisons

All

Commercial

Markets

All

UA/P

Shops, bank

≤ 100 m2

UA/P

offices, beauty

100 to 500 m2

UA/P

salons and

similar

> 500 m2

UA*

UA/P

269

MINIMUM LEVELS OF ACCESSIBILITY FOR EXISTING BUILDINGS

Commercial

All

centres > 10.000

UA*

UA/P

FT/F

TA/FT

Cafes and

≤ 100 seats

UA/P

Restaurants

> 100 seats

UA/P

Healthcare

facilities

Hospitals &

All

UA/P

Clinics

Ambulatory

All

UA/P

health centres

Doctors’ private

≤ 100 m2

UA/P

offices and

100 to 500 m2

UA/P

dental clinics

Health services:

> 500 m2

optics,

UA/P

orthopaedics...

≤ 100 m2

UA/P

Health services:

optics,

100 to 500 m2

UA/P

orthopaedics...

> 500 m2

UA/P

Pharmacy

Hospitals &

All

UA/P

Clinics

270

MINIMUM LEVELS OF ACCESSIBILITY FOR EXISTING BUILDINGS

Ambulatory

All

UA/P

health centres

Social

Residential and

≤ 25 seats

UA/P

day centres for

> 25 seats

the elderly and

UA*

UA/P

people with

disability

Other residential

25 to 50 seats

UA/P

and day centres,

> 50 seats

therapeutic

communities,

UA/P

assisted homes

Recreation

Function Halls

> 50 seats

UA/P

Amusement

All

parks and theme

UA/P

FT/F

parks

Leisure centres

≤ 500 m2

UA/P

> 500 m2

UA/P

FT/F

271

MINIMUM LEVELS OF ACCESSIBILITY FOR EXISTING BUILDINGS

Sport facilities

Sport centres

All

UA/P

FT/F

For

UA/

international

competitions

Cultural

Libraries, civic

≤ 200 m2

UA/P

centres and

> 200 m2

UA/P

exhibition rooms

Museums

≤ 200 m2

UA/P

> 200 m2

UA/P

FT/F

Theatres,

≤ 50 seats

UA/P

cinemas,

> 50 seats

conference

UA/P

rooms and

auditoriums

Public

Administration

Public

All

administration

UA/P

buildings

Public utilities

≤ 200 m2

UA/P

companies

> 200 m2

UA/P

offices

272

MINIMUM LEVELS OF ACCESSIBILITY FOR EXISTING BUILDINGS

Public offices

≤ 500 m2

UA/P

and professional

> 500 m2

UA/P

offices

Education

Educational

100 to 500 m2

UA/P

buildings

> 500 m2

UA*

UA/P

Religious

facilities

Mosques & other

≤ 50 seats

UA/P

Religious

> 50 seats

buildings

UA/P

Parking

Garage and

10 to 70 spots

UA/P

parking

> 70 spots

UA/P

Transport

Rail transport

All

UA/P

station

Airports

All

UA/P

FT/F

TA/FT

273

MINIMUM LEVELS OF ACCESSIBILITY FOR EXISTING BUILDINGS

Service areas

All

and petrol

UA/P

stations

Other uses

All*

UA/P

Industries

All*

UA/P

Laboratories

Residential

private

Common areas

Without

in residential

universally

UA/P

accessible

buildings

housing

With

universally

UA/P

accessible

housing

Inside housing

Non

universally

accessible

Universally

UA/P

accessible

Others (except

500 to 1000

UA/P

restricted use)

> 1000 m2

UA/P

274

Accessible path of travel

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Enough width - more than 2000 mm and

with no obstacle reducing it to less than

1200 mm.

Linear and continued

Intersections clearly visible with signs

or lights

Gradient ≤ 5%

Clear headroom ≥ 2200 mm

Absence of uneven surfaces -

irregularities ≤ 5 mm

Absence of protruding objects - No

object protruding into the pedestrian path

more than 100 mm and furniture comply

detection cone rule.

Illumination level ≥ 10 lux

No drain grids on accessible path or

accessible crossings

Free of obstacles and located between

the building’s façade and the furniture

zone

Parking entrance do not modify the

slope or width of the accessible path

Curb height between 100 mm and 150

Cross slope gradient ≤ 2%

277

Floor surfaces

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Slip resistance (PTV) comply:

- Level and inclined with ≤ 5%

dry areas indoor - Between 15



and 35

- Inclined < 5% dry areas indoor



≥ 35

- Level and inclined with ≤ 5%

wet areas and outdoor -



Between 35 and 45

- Inclined < 5% wet areas and



outdoor ≥ 45

- Street pavement, swimming



pools and showers ≥ 45

Ground pavement without loose

elements

Rugs and carpets are firmly fixed and

do not increase the strength required

to roll over a ceramic pavement by ≥

25%

Without rounded edges and excessive

joints

Not producing glare

With reflectance contrast of at least 30

points LRV

Lighting in floor not produces glare

and excessive heat

279

Floor surfaces

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Absence of utility covers on the path

or with height less of 5 mm

Absence of drain grids on the path or

with holes smaller than 15 mm

Change in level ≤ 5 mm with ≤ 25%

gradient slope

Longitudinal grate openings with

perpendicular orientation to the

pedestrians’ direction of travel

For distance between lower edge of a

tree and the façade ≤ 2000 mm, tree

grate with walkable surface

280

Level changes

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Guardrails

Absence of unprotected level changes

- guardrails for heights ≥ 500 mm

Height ≥ 1100 mm

With sufficient strength and stiffness

to withstand a force of 3 kN/m

No climbable

Openings ≤ 100 mm

With a continuous base ≥ 100 mm

Ramps

Only when a change in level with

gradients ≤ 5% are not possible

Gradients slope ≤ 8%

Cross fall gradient ≥ 2%

Run length ≤ 10 meters

Run width 1000 mm between handrails

No curved ramps

Landings at the beginning and end of

every run - surface 1500 mm x 1500 mm

Level landings or ≤ 2%

281

Level changes

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Ramps

Corridors in landings with no less than

1200 mm width

Doors at ≥ 1500 mm from start of each

ramp run

Stairs

With an alternative elevator

Steps rises between 150 - 176 mm

Steps stair treads between 300 - 340

Steps rise (R) and Treat (T) fulfil:

650 mm < 2R + T < 700 mm

No open risers or discontinued treads

Steps with nosing ≤ 25 mm

30 mm from the step edge shall

present a reflectance contrast of 30

LRV

Steps with same height with a ± 4 mm

tolerance

Stair flights steps number between 3

and 12

Usable width ≥ 1200 mm

Illumination at top and bottom ≥ 200lux

282

Level changes

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Stairs

Landing with same width of stair and a

length ≥ 1200 mm

Empty space with height < 2200 mm

under the stair is protected

Handrails

300 mm horizontal extension at its

ends

Presence of intermediate handrail for

stairs larger than 2400 mm

Height of 900 mm

Additional handrail at a height between

650 - 750 mm

Circular section of 30 - 40 mm

separated from the wall ≥ 40 mm

Contrast of 30 LRV against its

backg0round

Elevators

Present in buildings with more than

one floor

Dimensions shall comply:

One door - 1200 x 1500 mm

Two opposing doors - 1200 x 1500 mm

Two doors in 90° - 1500 x 1500 mm

Automatic doors with a width of 900

mm and colour contrast against walls

283

Level changes

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Elevators

Manoeuvring space of 1500 x 1500 mm

in front the elevator access

Elevator calling buttons height

between 900 - 1200 mm

A mirror inside the cabin on the wall

opposite to the door

Inside the cabin, two handrails at a

height of 900 mm ± 100 mm

Inside the cabin, buttons height

between 900 - 1200 mm with Braille

The ground floor button raised ≥ 3 mm

with a green line

Buttons provide two-channel feedback

Phone number of the alarm centre

indicated

CCTV orIintercom

Light on the ceiling with 100 lux

In panoramic elevators, an opaque wall

or corner is provided

Automatic reopening of doors

If various options of vertical

communication, elevator is signalised

284

Level changes

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Lift Platforms

Dimensions of the cabin on min. 900 x

1500 mm

Manoeuvring space of 1500 x 1500 mm

in front the lift access

Calling button height between 700 -

1200 mm

Doors width of 900 mm

Cabin with side protections

Inside the cabin, two handrails at a

height of 900 mm ± 100 mm

Inside the cabin, continuous pressure

buttons

If open cabin - travel height of 2000

mm in public buildings and 3000 mm in

private housing

If full cabin - travel height of 4000 mm

285

Doors, Windows, Switches and Glass Surfaces

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Lift Platforms

Have a free passage width ≥ 900 mm

Opening mechanism height between

900 - 1200 mm

Lever systems separated from the

door ≥ 40 mm

Sliding doors with vertical fixed bars

Force to open the door ≤ 25 N

Swinging door open 90°

If revolving door with alternative

Dimensions of manoeuvring spaces

comply:

On pull side - 600 mm space

adjacent to the leading edge



and 1500 x 1500 mm space

On push side - 300 mm

space adjacent to the leading



edge and 1200 x 1200 mm

space

Sliding doors - 300 mm space

adjacent to the leading edge



and 1200 x 1200 mm space

Clear spaces without obstructions of

other doors

286

Doors, Windows, Switches and Glass Surfaces

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Windows

Without projections ≤ 2200 mm into the

pedestrian area

Opening mechanisms not require wrist

turning

Glazing at minimum of 900 mm height

With guardrails if window opening <

1200 mm

Switches

Located between 900 - 1200 mm

height and located ≥ 600 mm from any

corner

Switch plates with contrast of 30 LRV

against its backg0round

Switches can be activated with the

elbow

Glass surfaces

Presence of two horizontal bands of

100 mm high with contrast of 50 LRV

First horizontal band height between

1400 - 1600 mm

Second horizontal band height

between 850 - 1000 mm

287

Toilets and Ablution Areas

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………………………

Observations

Glass surfaces

Furniture have a reflectance contrast of at

least 30 points LRV

Toilet appliances height between 900 -

1200 mm

Toilet appliances automatically activated

or operable with the elbow

Latch operable with the elbow installed

between 900 - 1200 mm

Coat hanger between 1100 - 1400 mm

If 2 or more urinals, 1 with usable height

at 400 mm and with grab bars

In each toilet block a baby changing

board is provided

Pendulum Test Value (PTV) ≥ 45

With sinks in a row, 1 is accessible

Sink clearance space ≥ 700 mm high ≥

250 mm deep.

Usable sink surface height between 800 -

850 mm

288

Toilets and Ablution Areas

Facility/Building…………………………….

Sheet Number ………

Space/Floor…………………………………

Observations

Flushing systems are operated by

pressure or with a flush handle

Faucets shall be operated by pressure

with a lever handle or with a sensor

Distance to the faucet shall be less than

600 mm and vertical between 700 mm and

1200 mm.

Lower edge of mirror 900 mm height

Accessible toilets

1 accessible toilet for each gender in

every floor or 1 independent accessible

toilet for both genders

1 accessible toilet within a 150 m distance

from any part of the building

Corridors width in toilets, showers,

lockers spaces of 1200 m

Manoeuvring turning space diameter of

1500 mm in circulations

Manoeuvring space diameter of 1500 mm

inside the toilet

Lateral interaction space on both sides of

the toilet or on one side if symmetrical

units

Door open outwards or is sliding

289

Toilets and Ablution Areas

Facility/Building…………………………….

Sheet Number ………

Space/Floor…………………………………

Observations

Accessible toilets

Door with horizontal 300 mm grab bar

placed between 900 - 1000 mm at 300 mm

from the hinge side

Latch operable with the elbow installed

between 900 - 1200 mm

Coat hanger between 1100 - 1400 mm

Grab bars in accessible toilets

Separation from the wall ≥ 45 mm

Withstand a force of 1 kN in any direction

Circular diameter between 30 - 40 mm

Horizontal bars height between 700 - 750

mm. Support length of 700 mm

Bars mounted in the transfer space must

be foldable

With two transfer areas, distance between

both grab bars 670 mm and 700 mm

With one transfer area, horizontal bars

mounted in wall 300 mm from the sanitary

edge

With vertical bar

Toilet height between 450 - 500 mm

290

Toilets and Ablution Areas

Facility/Building…………………………….

Sheet Number ………

Space/Floor…………………………………

Observations

Showers

Shower floor surface flush

Water evacuation slope ≤ 4%

Dimensions at least 865 x 1200 mm and a

seat of at least 400 x 400 mm

Seat located at a height between 450 - 500

mm and separated from the wall between

150 - 200 mm

Horizontal bar length 800 mm and height

of 700 - 750 mm

Vertical bar length of 800 mm in the

lateral wall of the shower seat at a height

of 800 mm

Distance between seat bars between 670 -

700 mm

Family toilets

1 family toilet within 300 m distance from

any part of the building

Full family toilets

With a folding adult changing board

Second sink at a height of 500 mm

Manoeuvring turning space of at least

2000 mm

With a urinal with usable height of 400

291

Toilets and Ablution Areas

Facility/Building…………………………….

Sheet Number ………

Space/Floor…………………………………

Observations

Feeding rooms

1 feeding rooms within 300 m distance

from any part of the building

Surface:

≥ 7 sq. meters for individual

≥ 10 sq. meters for dual

With ventilation system

Furniture with reflectance contrast with

the walls of ≥ 30 points LRV

Ablution areas

1 accessible ablution unit provided

Electronic or sensor faucets

1 accessible ablution unit linked to an

accessible path. The closest from the

entrance

Two horizontal bars at a height between

700 - 800 mm

Accessories at a height between 700 -

1200 mm

Provides bidet shower system, soap and

paper

Approaching free space of 1200 mm

292

Furniture

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Without sharp edges, protruding objects,

burning surfaces. With contrasting

colour. Made with non-toxic material

Tables

Height of 800 mm

Clear room of 680 mm high and 480 mm

deep

Tables without integrated seats

Chairs and Benches

Seat height of 430 mm with a ± 30 mm

tolerance

Seat depth between 400 - 450 mm

With backrest. Backrest height between

400 - 460 mm

It has armrests

At least in one side has lateral interaction

space

Urban spaces and parks - benches every

100 meters

In big buildings - benches or other seat

types every 50 meters

294

Furniture

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Drinking fountains

Two fountains with different heights

Frontal and lateral approach

If manual button height between 700 -

1200 mm

Water between 600 mm and 850 mm ± 50

With bottle filler

Trash bins

Located outside the accessible path

With a lateral space of interaction

Trash bin opening height ≤ 900 mm

Trash bins every 50 meters

When fixed to the walls protrude ≤ 250

Vending machines and ATM’s

One frontal or lateral interaction

Floor surface is smooth, non-slippery

with a gradient ≤ 2%

Screen and keyboard are visible from a

point located 1000 mm above the floor

Control buttons between 400 - 1200 mm

and ≥ 600 mm from any corner

295

Furniture

Facility/Building…………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Vending machines and ATM’s

Control buttons with high embossed text

and Braille

Card slot height between 800 - 1200 mm

Visual and acoustic system

Audio information

CCTV Intercom

Slots are wide and have a funnel effect

Bollards, planters, telephone booths and other furniture elements

Outside the accessible path

Punctual obstacles do not reduce

accessible path ≤ 1200mm

296

Provisions for Public Spaces

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Furniture and signals are aligned and

don’t invade the accessible path

If there is a cycling paths it’s between

urban furniture and curb

Pedestrian crossings are preceded by

tactile warnings

For pedestrian streets, areas between

buildings are level

Shaded zones are provided at least

every 50 m

Street names are displayed at any

crossing

There are information signs about the

nearest public transport, public toilets

and interest points

There information panels every two

crossings

There are toilets at least every 400 m

Traffic signals have sound signals

When required, pick-up and drop-off

areas are provided

297

Curb Ramps and Prohibition of accessible path alteration

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………………………

Observations

Running gradient ≤ 8%

Width = pedestrian crossing width ≥

2000 mm

Present a warning tactile pavement at

300 mm from the edge

Curb ramp edge level of the road

Colour and texture = accessible path

Pendulum Test Value (PTV) ≥ 45

Cross steep gradient ≤ 2%

Not invading accessible path

If there is a step in its lateral edge, it is

protected by urban furniture

Curb ramps are aligned

Prohibition of accessible path

alteration

No modification of accessible path for

parking entrances

Parking doors don’t obstruct an

accessible path

298

Intersections

Facility/Building …………………………….

Sheet Number ………

Space/Floor …………………….…………..

Observations

Intersections with raised pedestrian crossing

Width ≥ 2000 mm

Longitudinal gradient of road ≤ 15%

Marked in all its width

With tactile warning surface

Level roadway

With aligned curb ramps

Intermediate islands

Length ≥ 1500 mm

Pavement same as accessible path

and with warning pavement surfaces

Guardrails, dwarf walls or protections

in offset islands

299

Dubai Universal Design Code (2017) - page 3