Volvo XC90 Excellence (2018 year). Instruction

WHEELS AND TYRES

549

Speed rating

Each tyre can withstand a certain maximum
speed. Tyre speed rating, SS (Speed Symbol),
must at least correspond with the car's top
speed. The table below shows the maximum per-
mitted speed for each speed rating (SS). The
only exception to these regulations is winter
tyres

, where a lower speed rating may be used.

If such a tyre is chosen, the car must not be
driven faster than the speed rating of the tyre (for
example, class Q can be driven at a maximum of
160 km/h (100 mph).) The top speed at which
the car can be driven depends on road condi-
tions, not the speed rating of the tyres.

NOTE

The maximum permitted speed is specified in
the table.

160 km/h (100 mph) (used only on win-
ter tyres)

190 km/h (118 mph)

210 km/h (130 mph)

240 km/h (149 mph)

W 270 km/h (168 mph)

300 km/h (186 mph)

WARNING

The lowest permitted tyre load index (LI) and

speed rating (SS) for the tyres for each

respective engine variant are shown in the

table, "Load index and speed rating". If a tyre

with too low a load index or speed rating is

used, it may overheat and be damaged.

Related information

•

Tyres (p. 528)

•

Dimension designation for wheel rim (p. 548)

•

Approved wheel and tyre sizes (p. 612)

•

Approved tyre pressures (p. 614)

•

Load index and speed rating (p. 613)

Both those with metal studs and those without.

MAINTENANCE AND SERVICE

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552

Volvo service programme

To keep the car as safe and reliable as possible,
follow the Volvo service programme as specified
in the Service and Warranty Booklet.

Volvo recommends engaging an authorised Volvo
workshop to perform the service and mainte-
nance work. Volvo workshops have the personnel,
special tools and service literature to guarantee
the highest quality of service.

IMPORTANT

For the Volvo warranty to apply, check and
follow the instructions in the Service and
Warranty Booklet.

Service and repair

Service the car regularly. Follow Volvo's recom-
mended service intervals.

If inspection and repair are required then only an
authorised Volvo workshop may carry out the
work.

WARNING

Do not carry out any repairs of your own on

this vehicle. Electrical cables and/or compo-

nents that have detached must only be recti-

fied by an authorised workshop - an author-

ised Volvo workshop is recommended.

Charging cable with control unit

IMPORTANT

Do not modify the control unit in any way.

Related information

•

Servicing the climate control system
(p. 565)

•

Book service and repair (p. 553)

Car status

The car's general status can be shown in the
centre display along with the opportunity to book
service

The

Car status

app is started

from app view in the centre dis-
play and has four tabs:

•

Messages

- saved status messages

•

Status

- checking the oil level

•

TPMS

- checking the tyre pressure

•

Appointments

- booking of service and

repair work

Related information

•

Managing messages saved from the driver
display and centre display (p. 117)

•

Checking tyre pressure with the tyre monitor-
ing system

* (p. 533)

•

Checking and filling with engine oil
(p. 562)

•

Book service and repair (p. 553)

Applies to certain markets.

MAINTENANCE AND SERVICE

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* Option/accessory.

553

Book service and repair

Manage service, repair and booking information
directly from your online car.

The information is handled in the

Car status

app, which is opened from the app view in the
centre display.

This service provides, for certain markets, a con-
venient way to book service and workshop visits
directly from your car. Vehicle data is sent to your
dealer, who can prepare the workshop visit. The
dealer will get back to you with a booking sug-
gestion. For certain markets, the system will
remind you of a scheduled appointment time as it
approaches and the navigation system

can also

guide you to the workshop when the time comes.
You also have information on your dealer availa-
ble in the car and can contact your workshop at
any time.

Before the service can be used

Volvo ID

•

Create a Volvo ID, see section "Volvo ID".

•

Register the Volvo ID for your car, see sec-
tion "Volvo ID". If a Volvo ID already exists,
use the same e-mail address that was used
when the Volvo ID was created.

Changing contact address

If you would like to change to another e-mail
address, you can contact a Volvo dealer.

Selecting a Volvo dealer

Select the Volvo dealer you would like to contact
for service and repairs by going to
www.volvocars.com and logging in.

Prerequisite for booking from car

For the car to send and receive booking informa-
tion, it must be connected to the Internet, see
section "Online car".

Using the service

When it is time for service, and in some cases
when the car is in need of repair, a message will
appear in the driver display and at the top of the
centre display. The service date is determined by
how much time has passed, hours that the
engine has been running, or distance driven
since the last service.

Book service or repair

Fill in the appointment request when desired or
when a message stating that service or repairs
are needed is shown in the driver display and at
the top of the centre display.

Filling in and sending an appointment
request.

1. Open the

Car status

app from the app view

in the centre display.

2. Press the

Appointments

button.

3. Press the

Request appointment

button.

4. Make sure that the correct

Volvo ID

is filled

in.

5. Make sure that the desired

Workshop

filled in.

6. Fill in information for the workshop in the

field

Tap to write information to the

workshop

, e.g. if there is anything you would

like done during the workshop visit or any
other important information to your work-
shop.

Applies to certain markets.

Applies to Sensus Navigation

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7. Press the

Send appointment request

but-

ton.
> You will receive an appointment sugges-

tion to your car within a couple of days.

You will also receive the same communi-
cation via e-mail and when you go to
www.volvocars.com and log in.

In certain markets, once you have sent the
appointment request, the message that
the car needs service is extinguished in
the driver display.

8. Press the

Cancel request

button to cancel

your request.

The appointment request contains vehicle data
when it is sent from your car to the workshop via
your Internet connection. This information facili-
tates planning for the workshop.

Accept the appointment suggestion

The car will retrieve appointment suggestions via
your Internet connection when it is available.
When the car has received an appointment sug-
gestion, a message will be shown at the top of
the centre display.

1. Tap the message.

2. If the suggested booking is acceptable, tap

on the

button. Otherwise press

either of the

Send new proposal

Decline

buttons.

When an appointment suggestion is accepted,
the reply will be sent to the workshop via your
Internet connection.

Sending vehicle data

You can send vehicle data at any time from your
car, e.g. if you book a workshop visit and want to
help your workshop with better basic information.

The vehicle data sent is the last saved (last time
the car was running).

1. Open the

Car status

app from the app view

in the centre display.

2. Press the

Appointments

button.

3. Press the

Send car data

button.

> A message that vehicle data are being

sent is shown at the top of the centre dis-
play. You can cancel data transmission by
tapping the X in the activity indicator.

The vehicle data are sent via your Internet
connection.

See workshop information

1. Open the

Car status

app from the app view

in the centre display.

2. Press the

Appointments

button.

3. Press the

Workshop information

button.

> A pop-up window with information on your

dealer will open.

4. Call your dealer if you like, or tap on the

address or GPS coordinates to start naviga-
tion to your workshop

This time frame may vary depending on market.

Applies to Sensus Navigation

MAINTENANCE AND SERVICE

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Booking information and vehicle data

When you decide to book a service or send data
from your car, the booking information and vehi-
cle data will be sent via your Internet connection

The vehicle data make it easier for your workshop
to plan your next visit.

The vehicle data consists of information in the
following areas:

•

service requirement

•

time since last service

•

function status

•

fluid levels

•

meter reading

•

the car's vehicle identification number (VIN

)

•

the car's software version

•

the car's diagnostics data.

Related information

•

•

•

Remote updates

Several of the car's systems can be updated
from the centre display with an online car.

The

Download Centre

app is

started from app view in the
centre display and enables:

•

searching for and updating system software

•

updating map data for Sensus Navigation

•

downloading, updating and uninstalling apps.

Related information

•

System updates (p. 555)

•

Downloading, updating and uninstalling apps
(p. 513)

System updates

System updates are intended for the Internet-
connected and infotainment components of the
car. If system software updates are available, the
updates can be made all at once or one at a
time.

System updates are handled
via the

Download Centre

app

in the centre display's applica-
tion view. A tap on the button
starts a download application in
the home view's bottom sub-
view. If no search for available

updates has been performed since the last time
the infotainment system was started, a search is
performed. No search is performed if a software
installation is in progress. An icon in the down-
load application's button

System updates

shows how many updates are available. A tap on
the button shows a list of updates that can be
installed in the car. For more information and
answers to common questions regarding function
and to download certain system updates, go in to
support.volvocars.com.

For system updates to be possible, the car must
be connected to the Internet, see section "Online
car".

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

Vehicle Identification Number.

MAINTENANCE AND SERVICE

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Searching for software updates is activated when
the car is supplied from the factory.

NOTE

Data download may affect other services that
transmit data, e.g. Internet radio. If the effect
on other services is experienced as disruptive
then the download can be interrupted. Alter-
natively, it may be appropriate to switch off or
interrupt other services.

NOTE

An update can be interrupted when the igni-
tion is switched off and the car is left.

However, the update does not have to be
completed before the car is left, this is
because the update is resumed the next time
the car is used.

Update all system software

–

Select

Install all

at the bottom of the list.

If no list is desired, then

Install all

can be

selected at the

System updates

button instead.

Update individual system software
programs

–

Select

Install

for the software required.

Cancelling the download

–

Tap on X in the activity indicator that has
replaced the button

Install

at the start of the

download.

Note that only the download can be cancelled,
when the installation phase has started, this can-
not be cancelled.

Background search for software
updates

The function can be deactivated via the centre
display:

1. Press

Settings

in the top view.

2. Press

System

Download Centre

3. Deselect

Auto Software Update

If an update is available, the message

New

software updates available

is shown in the

centre display's status bar. A tap on the message
starts a download application in the home view's
bottom subview. As soon as the download appli-
cation has started, an icon in the download appli-
cation's button

System updates

shows how

many updates are available.

Related information

•

Online car

* (p. 508)

•

Downloading, updating and uninstalling apps
(p. 513)

•

Remote updates (p. 555)

MAINTENANCE AND SERVICE

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* Option/accessory.

557

Raise the car

When raising the car it is important that the car
jack or the workshop/garage jack is fitted to the
intended points on the car’s underbody.

For cars with level control

*, air suspension, if fit-

ted, must be switched off before the car is raised.
Switch off the function via the centre display:

1. Press

Settings

in the top view.

2. Press

My Car

Suspension

3. Select

Disable Leveling Control

NOTE

Volvo recommends only using the jack that
belongs to the car model in question. If a jack
is selected other than the one recommended
by Volvo, follow the instructions supplied with
the equipment.

The normal car jack is only designed for occa-
sional, short-term use, such as when chang-
ing a wheel after a puncture. If the car is to be
jacked up more often, or for a longer time
than is required just to change a wheel, use
of a garage jack is recommended. In this
instance, follow the instructions for use that
come with the equipment.

MAINTENANCE AND SERVICE

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The triangles in the plastic cover indicate the locations of the lifting points (marked in red).

If the car is raised with a workshop jack, it must
be positioned under one of the four lifting points.
Ensure that the workshop jack is positioned so
that the car cannot slide off the jack. Make sure
the jack plate is equipped with a rubber pad so
that the car will be stable and not be damaged.
Always use axle stands or similar.

Related information

•

When changing wheels (p. 541)

•

Jack

* (p. 547)

MAINTENANCE AND SERVICE

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559

Opening and closing the bonnet

The bonnet can be opened using the handle in
the passenger compartment and a handle under
the bonnet.

Open the bonnet

Pull the handle near the foot pedals to
release the bonnet from its fully closed posi-
tion.

Turn the handle under the bonnet anticlock-
wise to release the bonnet from the lock
catches and lift the bonnet.

Warning - bonnet not closed

When the bonnet is released, the warn-
ing symbol and the graphics in the
driver display will light up and an
acoustic reminder will sound. If the car

starts rolling, an acoustic warning signal will
repeat.

For more information on graphics, see section
"Door and seatbelt reminder".

NOTE

If the warning symbol is lit or the warning sig-
nal is heard despite the bonnet being closed
properly, contact an authorised Volvo work-
shop.

Close the bonnet

1. Push the bonnet down until it starts to fall

from its own weight.

2. When the bonnet stops against the lock

catch, push the bonnet to close it completely.

WARNING

Risk of crushing! Ensure that the closing path

under the bonnet is not obstructed, otherwise

there is a risk of personal injury.

WARNING

Check that the bonnet locks properly when

closed. The bonnet must engage at both

sides audibly.

MAINTENANCE AND SERVICE

560

Bonnet completely closed.

WARNING

Never drive with an open bonnet!
If there are any signs that the bonnet is not

properly closed whilst driving, stop immedi-

ately and close it.

Related information

•

Engine compartment overview (p. 560)

•

Door and seatbelt reminder (p. 65)

Engine compartment overview

The overview shows some service-related com-
ponents.

Some of the components included in the car's
electric drive system are located under the bon-
net. Exercise caution in this area and only touch
anything that is related to normal maintenance.

WARNING

Orange-coloured cables must only be handled

by qualified personnel.

WARNING

Several components in the car work with

high-voltage current that could be dangerous

in the event of incorrect intervention.

•

Do not touch anything that is not clearly
described in this owner's manual.

•

Exercise caution when checking/refilling
fluids in the engine compartment.

The appearance of the engine compartment may differ

depending on model and engine variant.

Coolant expansion tank

Reservoir for brake fluid (located on the driv-
er's side)
Washer fluid filler pipe

Central electrical unit

Air filter

Engine oil filler pipe

Fill the washer fluid at regular intervals, e.g. when refuelling.

MAINTENANCE AND SERVICE

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561

WARNING

Remember that the radiator fan (located at

the front of the engine compartment, behind

the radiator) may start or continue to operate

automatically for up to approx. 6 minutes after

the engine has been switched off.
Always have the engine cleaned by a work-

shop - an authorised Volvo workshop is rec-

ommended. There is a risk of fire if the engine

is hot.

WARNING

The ignition system works at a very high and

hazardous voltage. The car's electrical system

must always be in ignition position 0 when

work is being performed in the engine com-

partment.
Do not touch the spark plugs or ignition coil

when the car's electrical system is in ignition

position II or when the engine is hot.

Related information

•

Opening and closing the bonnet (p. 559)

•

Filling washer fluid (p. 569)

•

Topping up coolant (p. 563)

•

Fuses in engine compartment (p. 575)

•

Checking and filling with engine oil
(p. 562)

•

Ignition positions (p. 413)

Engine oil

An approved engine oil must be used in order
that the recommended service intervals can be
applied.

Volvo recommends:

IMPORTANT

In order to fulfil the requirements for the
engine's service intervals all engines are filled
with a specially adapted synthetic engine oil
at the factory. The choice of oil has been
made very carefully with regard to service life,
starting characteristics, fuel consumption and
environmental impact.

An approved engine oil must be used in order
that the recommended service intervals can
be applied. Only use a prescribed grade of oil
for both filling and oil change, otherwise there
is a risk of the service life, starting characte-
ristics, fuel consumption and environmental
impact of the car being affected.

If engine oil of the prescribed grade and vis-
cosity is not used, engine related components
may become damaged. Volvo Car Corporation
disclaims any liability for any such damage.

Volvo recommends that oil changes are car-
ried out at an authorised Volvo workshop.

Volvo uses different systems for warning of low/
high oil level or low oil pressure. Certain engine
variants have an oil pressure sensor, and then the
driver display's warning symbol for low oil pres-
sure

is used. Other variants have an oil

level sensor, when the driver is informed via the
driver display's warning symbol

and display

MAINTENANCE AND SERVICE

562

texts. Certain variants have both systems. Contact
a Volvo dealer for more information.

Change the engine oil and oil filter in accordance
with the intervals specified in the Service and
Warranty Booklet.

Using oil of a higher than specified grade is per-
mitted. If the car is driven in adverse conditions,
Volvo recommends using an oil of a higher grade
than the one specified.

Related information

•

Checking and filling with engine oil
(p. 562)

•

Adverse driving conditions for engine oil
(p. 606)

•

Engine oil — specifications (p. 605)

Checking and filling with engine oil

The oil level is detected with the electronic oil
level sensor.

Filler pipe

In some cases, oil may need to be topped up
between service intervals.

No action with regard to engine oil level needs to
be taken until a message is shown in the driver
display.

WARNING

If this symbol is shown together

with the message

Engine oil level

Service required

, visit a workshop

- an authorised Volvo workshop is

recommended. The oil level may be too high.

IMPORTANT

If this symbol is shown together
with a message about low oil level,
such as

Engine oil level low

Refill 1 litre

for example, then only

fill the volume specified, e.g. 1 litre (1 quart).

WARNING

Do not spill oil onto the hot exhaust manifold

due to the risk of fire.

Check the oil level

1. Open the

Car status

app from the app view

in the centre display.

2. Press

Status

to show the oil level.

Engines with electronic oil level sensor do not have a dipstick.

MAINTENANCE AND SERVICE

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563

Graphics for oil level in the centre display.

The oil level is checked using the electronic oil
level gauge in the centre display when the engine
is switched off.

The oil level should be checked regularly.

NOTE

The system cannot directly detect changes
when the oil is filled or drained. The car must
have been driven approx. 30 km (approx.
20 miles) and have been stationary for
5 minutes with the engine switched off and
on level ground before the oil level indication
is correct.

NOTE

If the right conditions for measuring the oil
level (time after engine shutdown, the car's
inclination, outside temperature, etc.) are not
met, then the message

No value available

will be shown in the centre display. This does
not mean that there is something wrong in
the car's systems.

Related information

•

Engine oil (p. 561)

•

Engine oil — specifications (p. 605)

•

Adverse driving conditions for engine oil
(p. 606)

•

Ignition positions (p. 413)

•

Car status (p. 552)

Topping up coolant

The coolant cools the internal combustion
engine to the correct operating temperature. The
heat that is transferred from the engine to the
coolant can be used to heat the passenger com-
partment.

When topping up the coolant, follow the instruc-
tions on the packaging. Never top up with water
only. The risk of freezing increases with both too
little and too much coolant concentrate.

If there is coolant under the car, if there is cool-
ant smoke, or if more than 2 litres have been
filled, always call for recovery to avoid the risk of
engine damage due to a defective cooling sys-
tem when attempting to start the car.

WARNING

Coolant can be very hot. If the coolant

requires topping up when the engine is at

operating temperature, unscrew the expan-

sion tank cap slowly to gently release the

overpressure.

MAINTENANCE AND SERVICE

564

Coolant expansion tank.

Lift off the rubber strip by pressing it inward
in the engine compartment.

Detach the flap in the plastic cover by folding
out the release catch and turning the flap
upward.

Screw off the cap and top up with coolant.
The coolant level must lie between the MIN
and MAX marks on the expansion tank.

IMPORTANT

•

A high content of chlorine, chlorides and
other salts may cause corrosion in the
cooling system.

•

Always use coolant with anti-corrosion
agent as recommended by Volvo.

•

Ensure that the coolant mixture is 50%
water and 50% coolant.

•

Mix the coolant with approved quality
water. In the event of any doubt about
water quality, used ready-mixed coolant in
accordance with Volvo recommendations.

•

When changing coolant/replacing cool-
ing system components, flush the cooling
system clean with approved quality water
or flush with ready-mixed coolant.

•

The engine must only be run with a well-
filled cooling system. Otherwise, tempera-
tures that are too high may occur result-
ing in the risk of damage (cracks) in the
cylinder head.

Related information

•

Coolant — specifications (p. 607)

MAINTENANCE AND SERVICE

565

Servicing the climate control system

The air conditioning system must only be serv-
iced and repaired by an authorised workshop.

Troubleshooting and repair

The air conditioning system contains fluorescent
tracing agents. Ultraviolet light must be used dur-
ing leak detection.

Volvo recommends that you contact an author-
ised Volvo workshop.

Cars with R134a refrigerant

WARNING

The air conditioning system contains pressur-

ised refrigerant R134a. This system must only

be serviced and repaired by an authorised

workshop.

Cars with R1234yf refrigerant

WARNING

The air conditioning system contains pressur-

ised refrigerant R1234yf. In accordance with

SAE J2845 (Technician Training for Safe

Service and Containment of Refrigerants

Used in Mobile A/C System), service and

repair of the refrigerant system must only be

performed by trained and certified technicians

in order to ensure the safety of the system.

Related information

•

Volvo service programme (p. 552)

Bulb replacement

Halogen headlamps are not available for all
models and markets. Contact a Volvo dealer for
more information.

An LED

type lamp must be replaced by a work-

shop. An authorised Volvo workshop is recom-
mended.

NOTE

For information about bulbs not covered in
this article, contact a Volvo dealer or a certi-
fied Volvo service technician.

NOTE

Outside lighting such as headlamps and rear
lamps may temporarily have condensation on
the inside of the lens. This is normal, all exte-
rior lighting is designed to withstand this.
Condensation is normally vented out of the
lamp housing when the lamp has been
switched on for a time.

Related information

•

Bulb specifications (p. 566)

•

Ignition positions (p. 413)

LED (Light Emitting Diode)

MAINTENANCE AND SERVICE

566

Bulb specifications

The specifications apply to bulbs in halogen
headlamps. Contact a workshop

if faults occur

in other lamps.

Function

Type

Dipped beam

Main beam

Front direction indicators

PY24W

daytime running lights/
position lamps, front

21/5 W21/5W

Watt

Related information

•

Bulb replacement (p. 565)

Wiper blades in service position

The windscreen wiper blades must be in service
position (vertical position) when, for example,
they are being replaced.

Wiper blades in service position.

In order to change, clean or lift the wiper blades
(e.g. for scraping off ice from the windscreen)
they must be in service position.

IMPORTANT

Before placing the wiper blades in the service
position, make sure that they are not frozen
down.

Activating/deactivating service mode

Service mode can be activated/deactivated when
the car is stationary and the windscreen wipers
are not on. Service mode is activated/deactivated
via the function view:

Press the

Wiper Service

Position

button. The light indi-

cator in the button illuminates
when the service position is
activated. Upon activation, the
wipers move to standing
straight up. To deactivate the

service mode, press

Wiper Service Position

again. The light indicator in the button extin-
guishes when the service position is deactivated.

An authorised Volvo workshop is recommended.

Volvo XC90 Excellence (2018 year). Instruction - part 33