Content .. 28 29 30 31 ..

Toyota RAV4 Hybrid (2023 year). Manual in english - page 30

483

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

■

When the electronic key does

not work properly

●

Make sure that the smart key sys-

tem has not been deactivated in

the customization setting. If it is

off, turn the function on.

(Customizable features:



P.523)

●

Check if battery-saving mode is

set. If it is set, cancel the function.

(



P.157)

●

The electronic key function may

have stopped. (



P.157)

Use the mechanical key
(



P.134) in order to perform the

following operations.

Locks all the doors

Unlocks the door

Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.

■

Key linked functions

Closes the windows and the
moon roof

or panoramic moon

roof

(turn and hold)

Opens the windows and the
moon roof

or panoramic moon

roof

(turn and hold)

:If equipped

:These settings must be custom-

ized at your Toyota dealer.

If the electronic key

does not operate prop-

erly (vehicles with

smart key system)

If communication between
the electronic key and vehi-
cle is interrupted (



P.157)

or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.

NOTICE

■

In case of a smart key system

malfunction, or other key

related problems

Take your vehicle with all the

electronic keys provided with your

vehicle to your Toyota dealer.

Locking and unlocking
the doors

484

7-2. Steps to take in an emergency

Ensure that the shift lever is
in P and depress the brake
pedal.

Touch the Toyota emblem
side of the electronic key to
the power switch.

When the electronic key is

detected, a buzzer sounds and the

power switch will turn to ON.
When the smart key system is

deactivated in customization set-

ting, the power switch will turn to

ACC.

Firmly depress the brake
pedal and check that

displayed on the multi-infor-
mation display.

Press the power switch
shortly and firmly.

In the event that the hybrid system

still cannot be started, contact your

Toyota dealer.

■

Stopping the hybrid system

Shift the shift lever to P, set the
parking brake and press the power
switch as you normally do when
stopping the hybrid system.

■

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended

that the electronic key battery be

replaced immediately when the bat-

tery is depleted. (



P.433)

■

Alarm (if equipped) (for Canada)

Using the mechanical key to lock
the doors will not set the alarm sys-
tem.
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.

■

Changing power switch modes

Release the brake pedal and press
the power switch in step

above.

The hybrid system does not start
and modes will be changed each
time the switch is pressed.
(



P.222)

WARNING

■

When using the mechanical

key and operating the power

windows or the moon roof (if

equipped) or panoramic

moon roof (if equipped)

Operate the power window or the

moon roof or panoramic moon

roof after checking to make sure

that there is no possibility of any

passenger having any of their

body parts caught in the window

or the moon roof or panoramic

moon roof. Also, do not allow chil-

dren to operate the mechanical

key. It is possible for children and

other passengers to get caught in

the power window or the moon

roof or panoramic moon roof.

Starting the hybrid sys-
tem

485

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.

Vehicles with alarm system:
Confirm that the electronic
key is being carried.

When connecting the jumper (or

booster) cables, depending on the

situation, the alarm may activate

and the doors locked. (



P.83)

Open the hood (



P.398) and

fuse box cover.

Push claws

and

to com-

pletely release the lock, and then lift

up the cover.

Open the exclusive jump
starting terminal cover.

Connect a positive jumper cable clamp to

on your vehicle and

connect the clamp on the other end of the positive cable to

the second vehicle. Then, connect a negative cable clamp to

If the 12-volt battery is

discharged

The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your
Toyota dealer or a qualified
repair shop.

Restarting the hybrid sys-
tem

486

7-2. Steps to take in an emergency

on the second vehicle and connect the clamp at the other end of
the negative cable to

Exclusive jump starting terminal (your vehicle)

Positive (+) battery terminal (second vehicle)

Negative (-) battery terminal (second vehicle)

Solid, stationary, unpainted metallic point away from the exclu-
sive jump starting terminal and any moving parts as shown in the
illustration

Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.

Vehicles without smart key
system: Maintain the engine
speed of the second vehicle
and start the hybrid system of
your vehicle.
Vehicles with smart key sys-
tem: Maintain the engine
speed of the second vehicle
and start the hybrid system of

your vehicle by turning the
power switch to ON.

Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.

Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.

Close the exclusive jump
starting terminal cover, and
reinstall the fuse box cover to
its original position.

Once the hybrid system starts,

487

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

have the vehicle inspected at
your Toyota dealer as soon as
possible.

■

Starting the hybrid system

when the 12-volt battery is dis-

charged

The hybrid system cannot be

started by push-starting.

■

To prevent 12-volt battery dis-

charge

●

Turn off the headlights and the

audio system while the hybrid sys-

tem is off.

●

Turn off any unnecessary electri-

cal components when the vehicle

is running at a low speed for an

extended period, such as in heavy

traffic.

■

When the 12-volt battery is

removed or discharged

●

Information stored in the ECU is

cleared. When the 12-volt battery

is depleted, have the vehicle

inspected at your Toyota dealer.

●

Some systems may require initial-

ization. (



P.531)

■

When removing the 12-volt bat-

tery terminals

When the 12-volt battery terminals

are removed, the information stored

in the ECU is cleared. Before

removing the 12-volt battery termi-

nals, contact your Toyota dealer.

■

Charging the 12-volt battery

The electricity stored in the 12-volt

battery will discharge gradually even

when the vehicle is not in use, due

to natural discharge and the drain-

ing effects of certain electrical appli-

ances. If the vehicle is left for a long

time, the 12-volt battery may dis-

charge, and the hybrid system may

be unable to start. (The 12-volt bat-

tery recharges automatically while

the hybrid system is operating.)

■

When recharging or replacing

the 12-volt battery (vehicles

without smart key system)

The hybrid system may not start on

the first attempt after the 12-volt bat-

tery has recharged but will start nor-

mally after the second attempt. This

is not a malfunction.

■

When recharging or replacing

the 12-volt battery (vehicles

with smart key system)

●

In some cases, it may not be pos-

sible to unlock the doors using the

smart key system when the 12-

volt battery is discharged. Use the

wireless remote control or the

mechanical key to lock or unlock

the doors.

●

The hybrid system may not start

on the first attempt after the 12-

volt battery has recharged but will

start normally after the second

attempt. This is not a malfunction.

●

The power switch mode is memo-

rized by the vehicle. When the 12-

volt battery is reconnected, the

system will return to the mode it

was in before the 12-volt battery

was discharged. Before discon-

necting the 12-volt battery, turn

the power switch to OFF.

If you are unsure what mode the

power switch was in before the

12-volt battery discharged, be

especially careful when recon-

necting the 12-volt battery.

■

When replacing the 12-volt bat-

tery

●

Use a 12-volt battery that con-

forms to European regulations.

Type A:
Use a battery that the case size is
same as the previous one (LN1), 20
hours rate capacity (20HR) is equiv-
alent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(285A) or greater.
Type B:

488

7-2. Steps to take in an emergency

Use a battery that the case size is
same as the previous one (LN1), 20
hours rate capacity (20HR) is equiv-
alent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(286A) or greater.
Type C:
Use a battery that the case size is
same as the previous one (LN2), 20
hours rate capacity (20HR) is equiv-
alent (55Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(345A) or greater.
• If the sizes differ, the 12-volt bat-

tery cannot be properly secured.

• If the 20 hour rate capacity is low,

even if the time period where the

vehicle is not used is a short time,

the 12-volt battery may discharge

and hybrid system may not be

able to start.

●

Use a ventilation type calcium bat-

tery

●

Use a 12-volt battery with a han-

dle. If a 12-volt battery without a

handle is used, removal is more

difficult.

●

When removing the 12-volt bat-

tery:



P.408

●

After replacing, firmly attach the

following items to the exhaust hole

of the 12-volt battery.

• Use the exhaust hose that was

attached to the 12-volt battery

before replacing and confirm that

it is firmly connected to the hole

section of the vehicle.

• Use the exhaust hole plug

included with the new 12-volt bat-

tery or the one installed on the

battery prior to the replacement.

(Depending on the new 12-volt

battery installed, the exhaust hole

may be plugged.)

For details, consult your Toyota
dealer.

Exhaust hole

Exhaust hose

Hole section of the vehicle

WARNING

■

When removing the battery

terminals

Always remove the negative (-)

terminal first. If the positive (+) ter-

minal contacts any metal in the

surrounding area when the posi-

tive (+) terminal is removed, a

spark may occur, leading to a fire

in addition to electrical shocks

and death or serious injury.

■

Avoiding 12-volt battery fires

or explosions

Observe the following precautions

to prevent accidentally igniting the

flammable gas that may be emit-

ted from the 12-volt battery:

●

Make sure each jumper cable is

connected to the correct termi-

nal and that it is not unintention-

ally in contact with any other

than the intended terminal.

●

Do not allow the other end of

the jumper cable connected to

the “+” terminal to come into

contact with any other parts or

metal surfaces in the area, such

as brackets or unpainted metal.

●

Do not allow the + and - clamps

of the jumper cables to come

into contact with each other.

489

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

WARNING

●

Do not smoke, use matches,

cigarette lighters or allow open

flame near the 12-volt battery.

■

12-volt battery precautions

The 12-volt battery contains poi-

sonous and corrosive acidic elec-

trolyte, while related parts contain

lead and lead compounds.

Observe the following precautions

when handling the 12-volt battery:

●

When working with the 12-volt

battery, always wear safety

glasses and take care not to

allow any battery fluids (acid) to

come into contact with skin,

clothing or the vehicle body.

●

Do not lean over the 12-volt bat-

tery.

●

In the event that battery fluid

comes into contact with the skin

or eyes, immediately wash the

affected area with water and

seek medical attention.

Place a wet sponge or cloth

over the affected area until

medical attention can be

received.

●

Always wash your hands after

handling the 12-volt battery sup-

port, terminals, and other bat-

tery-related parts.

●

Do not allow children near the

12-volt battery.

■

After recharging the 12-volt

battery

Have the 12-volt battery

inspected at your Toyota dealer

as soon as possible.

If the 12-volt battery is deteriorat-

ing, continued use may cause the

12-volt battery to emit a malodor-

ous gas, which may be detrimen-

tal to the health of passengers.

■

When replacing the 12-volt

battery

●

For information regarding 12-

volt battery replacement, con-

tact your Toyota dealer.

●

After replacing, securely attach

the exhaust hose and exhaust

hole plug to the exhaust hole of

the replaced 12-volt battery. If

not properly installed, gases

(hydrogen) may leak into the

vehicle interior, and there is the

possible danger of the gas ignit-

ing and exploding.

NOTICE

■

When handling jumper cables

When connecting the jumper

cables, ensure that they do not

become entangled in the cooling

fan, etc.

■

To prevent damaging the

vehicle

The exclusive jump starting termi-

nal is to be used when charging

the 12-volt battery from another

vehicle in an emergency. It cannot

be used to jump start another

vehicle.

490

7-2. Steps to take in an emergency

■

If the engine coolant tem-
perature gauge enters the
red zone or “Engine Cool-
ant Temp High Stop in a
Safe Place See Owner’s
Manual” is shown on the
multi-information display

Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.

If you see steam:
Carefully lift the hood after

the steam subsides.
If you do not see steam:
Carefully lift the hood.

After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.

Radiator

Cooling fan

If a large amount of coolant leaks,

immediately contact your Toyota

dealer.

The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.

Reservoir

“FULL” line

“LOW” line

If your vehicle over-

heats

The following may indicate
that your vehicle is over-
heating.



The engine coolant tem-
perature gauge (



P.93, 99)

shows the red zone or a
loss of hybrid system power
is experienced. (For exam-
ple, the vehicle speed does
not increase.)



“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.



Steam comes out from
under the hood.

Correction procedures

491

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

Add coolant if necessary.

Water can be used in an emer-

gency if engine coolant is unavail-

able.

If water was added in an emer-

gency, have the vehicle inspected

at your Toyota dealer as soon as

possible.

Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.

The fan operates when the air con-

ditioning system is turned on imme-

diately after a cold start. Confirm

that the fan is operating by check-

ing the fan sound and air flow. If it is

difficult to check these, turn the air

conditioning system on and off

repeatedly. (The fan may not oper-

ate in freezing temperatures.)

If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.

Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”

is shown on the multi-infor-
mation display.

If the message does not disappear:

Stop the hybrid system and contact

your Toyota dealer.
If the message is not displayed:

Have the vehicle inspected at the

nearest Toyota dealer.

■

If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display

Stop the vehicle in a safe
place.

Stop the hybrid system and
carefully lift the hood.

After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.

Radiator

Cooling fan

If a large amount of coolant leaks,

immediately contact your Toyota

dealer.

The coolant level is satisfac-
tory if it is between the

492

7-2. Steps to take in an emergency

“FULL” and “LOW” lines on
the reservoir.

Reservoir

“FULL” line

“LOW” line

Add coolant if necessary.

Water can be used in an emer-

gency if power control unit coolant

is unavailable.

If water was added in an emer-

gency, have the vehicle inspected

at your Toyota dealer as soon as

possible.

After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check for the
multi-information display.

If the message does not disappear:

Stop the hybrid system and contact

your Toyota dealer.
If the message is not displayed:

The hybrid system temperature has

dropped and the vehicle may be

driven normally.
However, if the message appears

again frequently, contact your

Toyota dealer.

WARNING

■

When inspecting under the

hood of your vehicle

Observe the following precau-

tions.

Failure to do so may result in seri-

ous injury such as burns.

●

If steam is seen coming from

under the hood, do not open the

hood until the steam has sub-

sided. The engine compart-

ment may be very hot.

●

After the hybrid system has

been turned off, check that the

“READY” indicator is off.

When the hybrid system is oper-

ating, the gasoline engine may

automatically start, or the cool-

ing fan may suddenly operate

even if the gasoline engine

stops. Do not touch or approach

rotating parts such as the fan,

which may lead to fingers or

clothing (especially a tie, a scarf

or a muffler) getting caught,

resulting in serious injury.

●

Do not loosen the coolant reser-

voir cap while the hybrid system

and radiator are hot.

High temperature steam or

coolant could spray out.

NOTICE

■

When adding engine/power

control unit coolant

Add coolant slowly after the

hybrid system has cooled down

sufficiently. Adding cool coolant to

a hot hybrid system too quickly

can cause damage to the hybrid

system.

493

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

Stop the hybrid system. Set
the parking brake and shift
the shift lever to P.

Remove the mud, snow or
sand from around the stuck
tire.

Place wood, stones or some
other material to help provide
traction under the tires.

Restart the hybrid system

Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.

■

When it is difficult to free the

vehicle

Press

to turn off TRAC.

(



P.327)

NOTICE

■

To prevent damage to the

cooling system

Observe the following precau-

tions:

●

Avoid contaminating the coolant

with foreign matter (such as

sand or dust, etc.).

●

Do not use any coolant additive.

If the vehicle becomes

stuck

Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:

Recovering procedure

494

7-2. Steps to take in an emergency

WARNING

■

When attempting to free a

stuck vehicle

If you choose to push the vehicle

back and forth to free it, make

sure the surrounding area is clear

to avoid striking other vehicles,

objects or people. The vehicle

may also lunge forward or lunge

back suddenly as it becomes free.

Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift

lever with the accelerator pedal

depressed.
This may lead to unexpected

rapid acceleration of the vehicle

that may cause an accident

resulting in death or serious

injury.

NOTICE

■

To avoid damaging the trans-

mission and other compo-

nents

●

Avoid spinning the wheels and

depressing the accelerator

pedal more than necessary.

●

If the vehicle remains stuck

even after these procedures are

performed, the vehicle may

require towing to be freed.

495

Vehicle

specifications

Vehicle specifications

8-1. Specifications

Maintenance data (fuel, oil

level, etc.)..................

496

Fuel information ..........

505

Tire information ...........

507

8-2. Customization

Customizable features

517

8-3. Initialization

Items to initialize .........

531

496

8-1. Specifications

8-1.Specifications

: Unladen vehicle

■

Vehicle identification num-
ber

The vehicle identification num-
ber (VIN) is the legal identifier
for your vehicle. This is the pri-
mary identification number for
your Toyota. It is used in regis-
tering the ownership of your
vehicle.
This number is on the top left of
the instrument panel.

On some models, this number is
also stamped under the right-
hand front seat.

Maintenance data (fuel, oil level, etc.)

Dimensions and weights

Overall length

180.9 in. (4595 mm)

Overall width

73.0 in. (1855 mm)

Overall height

67.0 in. (1701 mm)

Wheelbase

105.9 in. (2690 mm)

Tread

Front

63.0 in. (1600 mm)

Rear

63.7 in. (1619 mm)

Vehicle capacity weight (Occupants +
luggage)

900 lb. (410 kg)

Trailer Weight Rating (Trailer weight
+ cargo weight)

1750 lb. (795 kg)

Seating capacity

Seating capacity

5 (Front 2, Rear 3)

Vehicle identification

497

8-1. Specifications

Vehicle

specifications

This number is also on the Certi-
fication Regulation Label.

■

Engine number

The engine number is stamped
on the engine block as shown.

Engine

Model

2.5 L 4-cylinder (A25A-FXS)

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44



4.07 in. (87.50



103.48 mm)

Displacement

151.8 cu. in. (2487 cm

)

Valve clearance

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane Rating

87 (Research Octane Number 91) or
higher

Fuel tank capacity (Reference) 14.5 gal. (55 L, 12.1 Imp.gal.)

498

8-1. Specifications



Front



Rear

: The model code is indicated on the Certification Regulation Label.

(



P.496)

■

Oil capacity (Drain and refill



reference

)

: The engine oil capacity is a reference quantity to be used when changing

the engine oil. Warm up the engine and turn off the hybrid system, wait
more than 5 minutes, and check the oil level on the dipstick.

■

Engine oil selection

“Toyota Genuine Motor Oil” is

used in your Toyota vehicle.
Use Toyota approved “Toyota

Electric motor (traction motor)

Type

Permanent magnet synchronous motor

Maximum output

88 kW

Maximum torque

149 ft•lbf (202 N•m, 20.6 kgf•m)

Type

Permanent magnet synchronous motor

Maximum output

40 kW

Maximum torque

89.2 ft•lbf (121 N•m, 12.3 kgf•m)

Hybrid battery (traction battery)

Model code

AXAH54L

AXAL54L

Type

Nickel-Metal hydride
battery

Lithium-ion battery

Voltage

7.2 V/module

3.6 V/cell

Capacity

6.5 Ah (3HR)

3.7 Ah

Quantity

34 modules

70 cells

Nominal voltage

244.8 V

252.0 V

Lubrication system

With filter

4.8 qt. (4.5 L, 4.0 Imp. qt.)

Without filter

4.4 qt. (4.2 L, 3.7 Imp. qt.)

Content .. 28 29 30 31 ..