Toyota RAV4 Hybrid (2023 year). Manual in english

467

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

systems such as PCS (Pre-Colli-

sion system) or the dynamic radar

cruise control with full-speed

range is operating. If a warning

message is shown, be sure to

decelerate the vehicle or follow

the instruction shown on the multi-

information display.

• A warning message is shown

when Brake Override System

operates. (



P.196)

• A warning message is shown

when Drive-Start Control or Park-

ing Support Brake (if equipped)

(



P.201, 312) operates. Follow

the instructions on the multi-infor-

mation display.

●

If a message about an operation

of the power switch is shown (if

equipped)

An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.

●

If a message about a shift lever

operation is shown

To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be shown on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.

●

If a message or image about an

open/close state of a part or

replenishment of a consumable is

shown

Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the
open door or replenishing a con-

sumable.

■

If a message that indicates the

need for visiting your Toyota

dealer is displayed

The system or part shown on the

multi-information display is malfunc-

tioning. Have the vehicle inspected

by your Toyota dealer immediately.

■

If a message that indicates the

need for referring to Owner’s

Manual is displayed

●

If the following messages are

shown, there may be a malfunc-

tion.

Immediately have the vehicle
inspected by your Toyota dealer.
• “Hybrid System Malfunction”

• “Check Engine”

• “Hybrid Battery System Malfunc-

tion”

• “Accelerator System Malfunction”

• “Smart Key System Malfunction”

• “Engine Coolant Temp High”

(



P.490)

●

If the following messages are

shown, there may be a malfunc-

tion.

Immediately stop the vehicle in a
safe place and contact your Toyota
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”

• “Braking Power Low”

●

If “Maintenance Required for Trac-

tion Battery Cooling Parts See

Owner’s Manual” is shown, the fil-

ter may be clogged, the air intake

vent may be blocked, or there may

be a gap in the duct. Therefore,

perform the following correction

procedure.

• Cleaning the hybrid battery (trac-

tion battery) air intake vents

(



P.426)

If the warning message is shown
even if the vents are cleaned, have
the vehicle inspected by your
Toyota dealer.

468

7-2. Steps to take in an emergency

■

If “Hybrid System Overheated

Output Power Reduced” is

shown

The message may be shown when

driving under severe operating con-

ditions. (For example, when driving

up a long steep hill or driving up a

steep hill in reverse.)
Coping method:



P.490

■

If “Traction Battery Needs to be

Protected Refrain from the Use

of N Position” is shown

This message may be displayed

when the shift lever is in N.
As the hybrid battery (traction bat-

tery) cannot be charged when the

shift lever is in N, shift the shift lever

to P when the vehicle is stopped.

■

If “Traction Battery Needs to be

Protected Shift into P to

Restart” is shown

This message is displayed when the

hybrid battery (traction battery)

charge has become extremely low

because the shift lever has been left

in N for a certain amount of time.
When operating the vehicle, shift to

P and restart the hybrid system.

■

If “Shift to P when Parked” is

shown (if equipped)

Message is displayed when the

driver’s door is opened without turn-

ing the power switch to OFF with the

shift lever in any position other than

P.
Shift the shift lever to P.

■

If “Shift is in N Release Acceler-

ator Before Shifting” is shown

Message is displayed when the

accelerator pedal has been

depressed and the shift lever is in N.

Release the accelerator pedal and

shift the shift lever to D or R.

■

If “Press Brake when Vehicle is

Stopped Hybrid System may

Overheat” is shown

Message is displayed when the

accelerator pedal is depressed to

maintain the vehicle position when

stopped on a upward slope, etc.
If this continues, the hybrid system

may overheat.
Release the accelerator pedal and

depress the brake pedal.

■

If “Auto Power OFF to Conserve

Battery” is shown (if equipped)

Power was turned off due to the

automatic power off function.
Next time when starting the hybrid

system, operate the hybrid system

for approximately 5 minutes to

recharge the 12-volt battery.

■

If “Engine Oil Level Low Add or

Replace” is displayed

The engine oil level may be low.

Check the level of the engine oil,

and add engine oil if necessary.

This message may be displayed if

the vehicle is stopped on a slope.

Move the vehicle to a level surface

and check if the message disap-

pears.

■

If “Maintenance Required

Soon” is shown

Indicates that all maintenance

according to the driven distance on
the maintenance schedule

should

be performed soon.
Comes on approximately 4500

miles (7200 km) after the message

has been reset.
If necessary, perform maintenance.

Please reset the message after the

maintenance is performed.

(



P.391)

: Refer to the separate “Scheduled

Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.

■

If “Maintenance Required Visit

Your Dealer” is shown

Indicates that all maintenance is

required to correspond to the driven

469

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

distance on the maintenance sched-
ule

Comes on approximately 5000

miles (8000 km) after the message

has been reset. (The indicator will

not work properly unless the mes-

sage has been reset.)
Perform the necessary mainte-

nance. Please reset the message

after the maintenance is performed.

(



P.391)

: Refer to the separate “Scheduled

Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.

■

If “Engine Maintenance

Required Visit Your Dealer” is

shown

The engine or an engine component

is malfunctioning. Have the vehicle

inspected by your Toyota dealer

immediately.

■

If a message that indicates the

malfunction of front camera is

displayed

The following systems may be sus-

pended until the problem shown in

the message is resolved. (



P.255,

456)

●

PCS (Pre-Collision System)

●

LTA (Lane Tracing Assist)

●

AHB (Automatic High Beam)

●

RSA (Road Sign Assist)

●

Dynamic radar cruise control with

full-speed range

: If equipped

■

If a message that indicates the

malfunction of radar sensor is

displayed

The following systems may be sus-

pended until the problem shown in

the message is resolved. (



P.255,

P.456)

●

PCS (Pre-Collision System)

●

LTA (Lane Tracing Assist)

●

Dynamic radar cruise control with

full-speed range

■

If “Radar Cruise Control

Unavailable See Owner’s Man-

ual” is shown

The dynamic radar cruise control

with full-speed range system is sus-

pended temporarily or until the prob-

lem shown in the message is

resolved. (causes and coping meth-

ods:



P.255)

■

If “Radar Cruise Control

Unavailable” is shown

The dynamic radar cruise control

with full-speed range system cannot

be used temporarily. Use the sys-

tem when it becomes available

again.

■

Warning buzzer



P.463

WARNING

■

If a warning light comes on or

a warning buzzer sounds

when a warning message is

shown on the multi-informa-

tion display



P.464

NOTICE

■

“High Power Consumption

Partial Limit On AC/Heater

Operation” is frequently

shown

There is a possible malfunction

relating to the charging system or

the 12-volt battery may be deteri-

orating. Have the vehicle

inspected by your Toyota dealer.

471

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises



Stop the vehicle in a safe place on a hard, flat surface.



Set the parking brake.



Shift the shift lever to P.



Stop the hybrid system.



Turn on the emergency flashers. (



P.448)



For vehicles with power back door: Turn off the power back door
system. (



P.154)

If you have a flat tire

Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires:



P.409

WARNING

■

If you have a flat tire

Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair, which could result in an accident.

Before jacking up the vehicle

472

7-2. Steps to take in an emergency

Jack

Tool bag

Spare tire

Jack handle

Wheel nut wrench

Jack handle

Wheel nut wrench

Towing eyelet

(if equipped)

:Except for models made in Japan

:For models made in Japan

:The country of production is written on the Certification Regulation Label.

(



P.496)

Location of the spare tire, jack and tools

473

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

Open the deck board
(



P.359).

Take out the jack.

Do not touch the threaded portion

of the jack as it is greased.

Take out the tool bag.

WARNING

■

Using the tire jack

Observe the following precau-

tions.
Improper use of the tire jack may

cause the vehicle to suddenly fall

off the jack, leading to death or

serious injury.

●

Do not use the tire jack for any

purpose other than replacing

tires or installing and removing

tire chains.

●

The equipped jack can only be

used with your vehicle. Do not

use it with other vehicles.

●

And do not use jacks from other

vehicles with your vehicle.

●

Put the jack properly in its jack

point.

●

Do not put any part of your body

under the vehicle while it is sup-

ported by the jack.

●

Do not start the hybrid system

or drive the vehicle while the

vehicle is supported by the jack.

●

Do not raise the vehicle while

someone is inside.

●

When raising the vehicle, do not

put an object on or under the

jack.

●

Do not raise the vehicle to a

height greater than that required

to replace the tire.

●

Use a jack stand if it is neces-

sary to get under the vehicle.

●

Stop the vehicle on firm, flat and

level ground, firmly set the park-

ing brake and shift the shift

lever to P. Block the wheel diag-

onally opposite to the one being

changed if necessary.

●

When lowering the vehicle,

make sure that there is no-one

near the vehicle. If there are

people nearby, warn them

vocally before lowering.

Taking out the jack

Taking out the tool bag

474

7-2. Steps to take in an emergency

Take out the jack holder.

Loosen the center fastener
that secures the spare tire.

Chock the tires.

Slightly loosen the wheel
nuts (one turn).

Turn the tire jack portion

by hand until the notch of the
jack is in contact with the jack
point.

After removing the jack from the
jack holder, turn the jack portion

Taking out the spare tire

WARNING

■

When storing the spare tire

Be careful not to catch fingers or

other body parts between the

spare tire and the body of the

vehicle.

Replacing a flat tire

Flat tire

Wheel chock positions

Front left-
hand side

Behind the rear right-
hand side tire

Front right-
hand side

Behind the rear left-
hand side tire

Rear left-
hand side

In front of the front
right-hand side tire

Rear right-
hand side

In front of the front
left-hand side tire

475

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

in the opposite direction to lower

the jack, and then adjust the jack

set position.
The jack point guides are located

under the rocker panel. They indi-

cate the jack point positions.

Assemble the jack handle
and the wheel nut wrench as
shown in the illustration.



Except for models made in
Japan

: The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.496)



For models made in Japan

: The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.496)

Raise the vehicle until the tire
is slightly raised off the
ground.

Remove all the wheel nuts
and the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

476

7-2. Steps to take in an emergency

Remove any dirt or foreign
matter from the wheel con-
tact surface.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, causing the tire to come off.

Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.

When replacing an aluminum wheel

with a steel wheel, tighten the

wheel nuts until the tapered portion
(

) comes into loose contact with

the disc wheel seat (

When replacing an aluminum wheel

with an aluminum wheel, turn the
wheel nuts until the washers (

)

come into contact with the disc

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or

the area around the brakes

immediately after the vehicle

has been driven.

After the vehicle has been

driven the disc wheels and the

area around the brakes will be

extremely hot. Touching these

areas with hands, feet or other

body parts while changing a tire,

etc. may result in burns.

●

Failure to follow these precau-

tions could cause the wheel

nuts to loosen and the tire to fall

off, resulting in death or serious

injury.

• Have the wheel nuts tightened

with a torque wrench to 76 ft•lbf

(103 N•m, 10.5 kgf•m) as soon

as possible after changing

wheels.

• When installing a tire, only use

wheel nuts that have been spe-

cifically designed for that wheel.

• If there are any cracks or defor-

mations in the bolt screws, nut

threads or bolt holes of the

wheel, have the vehicle

inspected by your Toyota

dealer.

• When installing the wheel nuts,

be sure to install them with the

tapered ends facing inward.

●

For vehicles with power back

door: In cases such as when

replacing tires, make sure to

turn off the power back door

system (



P.154). Failure to do

so may cause the back door to

operate unintentionally if the

power back door switch is acci-

dentally touched, resulting in

hands and fingers being caught

and injured.

Installing the spare tire

477

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

wheel (

Lower the vehicle.

Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.

Tightening torque:

76 ft•lbf (103 N•m, 10.5 kgf•m)

Stow the flat tire, tire jack and
all tools.

■

The compact spare tire

●

The compact spare tire is identi-

fied by the label “TEMPORARY

USE ONLY” on the tire sidewall.

Use the compact spare tire tem-

porarily, and only in an emer-

gency.

●

Make sure to check the tire infla-

tion pressure of the compact

spare tire. (



P.502)

■

When using the compact spare

tire

As the compact spare tire is not

equipped with a tire pressure warn-

ing valve and transmitter (if

equipped), low inflation pressure of

the spare tire will not be indicated by

the tire pressure warning system.

Also, if you replace the compact

spare tire after the tire pressure

warning light comes on, the light

remains on.

■

When the compact spare tire is

attached

The vehicle height may become

lower when driving with the compact

spare tire compared to when driving

with standard tires.

■

If you have a flat front tire on a

road covered with snow or ice

Install the compact spare tire on one

of the rear wheels of the vehicle.

Perform the following steps and fit

tire chains to the front tires:

Replace a rear tire with the com-

pact spare tire.

Replace the flat front tire with the

tire removed from the rear of the

vehicle.

Fit tire chains to the front tires.

■

When stowing the jack

Before storing the jack, adjust the

height of the jack to match the

shape of the jack holder.
The storage direction of the jack dif-

fers depending on the type, so make

sure to store the jack in the correct

direction.

Except for models made in Japan

478

7-2. Steps to take in an emergency

For models made in Japan

: The country of production is writ-

ten on the Certification Regulation
Label. (



P.496)

WARNING

■

When using the compact

spare tire

●

Remember that the compact

spare tire provided is specifi-

cally designed for use with your

vehicle. Do not use your com-

pact spare tire on another vehi-

cle.

●

Do not use more than one com-

pact spare tire simultaneously.

●

Replace the compact spare tire

with a standard tire as soon as

possible.

●

Avoid sudden acceleration,

abrupt steering, sudden brak-

ing and shifting operations that

cause sudden engine braking.

■

When the compact spare tire

is attached

The vehicle speed may not be

correctly detected, and the follow-

ing systems may not operate cor-

rectly:
• ABS & Brake assist

• VSC/Trailer Sway Control

• TRAC

• Dynamic radar cruise control

with full-speed range

• PCS (Pre-Collision System)

• EPS

• LTA (Lane Tracing Assist)

• Tire pressure warning system (if

equipped)

• AHB (Automatic High Beam)

• BSM (if equipped)

• RCTA (if equipped)

• PKSB (if equipped)

• Intuitive parking assist (if

equipped)

• Rear view monitor system (if

equipped)

• Panoramic view monitor (if

equipped)

• Toyota parking assist monitor (if

equipped)

• Navigation system (if equipped)

Also, not only can the following

system not be utilized fully, but it

may actually negatively affect the

drive-train components:
• E-Four (Electronic On-Demand

AWD system)

479

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

WARNING

■

Speed limit when using the

compact spare tire

Do not drive at speeds in excess

of 50 mph (80 km/h) when a com-

pact spare tire is installed on the

vehicle.
The compact spare tire is not

designed for driving at high

speeds. Failure to observe this

precaution may lead to an acci-

dent causing death or serious

injury.

■

After using the tools and jack

Before driving, make sure all the

tools and jack are securely in

place in their storage location to

reduce the possibility of personal

injury during a collision or sudden

braking.

NOTICE

■

Be careful when driving over

bumps with the compact

spare tire installed on the

vehicle

The vehicle height may become

lower when driving with the com-

pact spare tire compared to when

driving with standard tires. Be

careful when driving over uneven

road surfaces.

■

Driving with tire chains and

the compact spare tire

Do not fit tire chains to the com-

pact spare tire.
Tire chains may damage the vehi-

cle body and adversely affect driv-

ing performance.

■

When replacing the tires

(vehicles with tire pressure

warning system)

When removing or fitting the

wheels, tires or the tire pressure

warning valve and transmitter,

contact your Toyota dealer as the

tire pressure warning valve and

transmitter may be damaged if not

handled correctly.

480

7-2. Steps to take in an emergency

One of the following may be the
cause of the problem:



The electronic key may not be
functioning properly.
(



P.483)



There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. (



P.249)



There may be a malfunction
in the immobilizer system.
(



P.80)



The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. (



P.481)



There is a possibility that the
temperature of the hybrid bat-

tery (traction battery) is
extremely low (approximately
below -22°F [-30°C]). (



P.76,

217, 220)

One of the following may be the
cause of the problem:



The 12-volt battery may be
discharged. (



P.485)



The 12-volt battery terminal
connections may be loose or
corroded. (



P.408)

One of the following may be the
cause of the problem:



The 12-volt battery may be
discharged. (



P.485)



One or both of the 12-volt bat-
tery terminals may be discon-
nected. (



P.408)

Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.

If the hybrid system

will not start

Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:

The hybrid system will not
start even though the cor-
rect starting procedure is
being followed (



P.217,

219)

The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume

The interior lights and
headlights do not turn on,
or the horn does not
sound

481

7-2. Steps to take in an emergency

Whe

n tr

ouble

rises

When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-
dure except in cases of emer-
gency.

Pull the parking brake switch
to check that the parking
brake is set. (



P.231)

Parking brake indicator will come

on.

Shift the shift lever to P.

Turn the power switch to
ACC.

Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.

Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.

Starting the hybrid sys-
tem in an emergency

If you lose your keys

New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.

NOTICE

■

When an electronic key is lost

(if equipped)

If the electronic key remains lost,

the risk of vehicle theft increases

significantly. Visit your Toyota

dealer immediately with all

remaining electronic keys that

were provided with your vehicle.

482

7-2. Steps to take in an emergency

Remove the cover inside the
luggage compartment by
inserting a screwdriver.

When removing the cover, to pre-

vent damage, cover the tip of the

screwdriver with a rag.

Pull the lever.

If the fuel filler door

cannot be opened

If the fuel filler door opener
switch cannot be operated,
contact your Toyota dealer
to service the vehicle. In
case where refueling is
urgently necessary, the fol-
lowing procedure can be
used to open the fuel filler
door.

Opening the fuel filler
door

NOTICE

■

When opening the fuel filler

door manually

●

Do not open the fuel filler door

manually except in an emer-

gency. Fuel may overflow.

●

Using the lever to open the fuel

filler door may not allow for an

adequate reduction in fuel tank

pressure before refueling. To

prevent fuel from spilling out,

turn the cap slowly when remov-

ing it.

●

During refueling, fuel may spill

out from the filler opening due to

air being discharged from inside

the fuel tank. Therefore, fill the

fuel tank carefully and slowly.

Toyota RAV4 Hybrid (2023 year). Manual in english - page 29