Toyota RAV4 (2022 year). Manual in english - page 31

501

5-17. Connected Services overview

5

Audio

Service Connect uses DCM to 
collect and transmit vehicle data 
that allows Toyota to provide:



Vehicle Health Report (VHR) 
(Safety Recalls, Service Cam-
paigns, Current Vehicle 
Alerts, Required Mainte-
nance, and Vehicle Condition 
Status)



Maintenance Notifications



Vehicle Alert Notifications

■

Availability of function



Service Connect is available 
in the contiguous United 
States, Washington D.C. and 
Alaska.

●

Availability of functions of the Ser-

vice Connect is dependent on net-

work reception level.

Service Connect

502

5-18. Connected Services operation

5-18.Connected Services operation



From the “MENU” button

1

Press the “MENU” button.

2

Select “Apps”.

3

Follow the steps in “From the 
“APPS” button” from step 

2

. 

(



P.502)



From the “APPS” button

1

Press the “APPS” button.



If a specific application screen 
is displayed, press the 
“APPS” button again.

2

Select the desired application 
screen button.

: Select to activate an applica-

tion.
“Update”: Select to update the 

applications. (



P.502)

: Displays the number of new 

notifications for the application

When the Toyota Apps is acti-
vated, an application may need 
to be updated. To update an 
application, it is necessary to 
download update data and 
install it.

■

Downloading update

If an update is available, 
“Update” can be selected.

1

Select “Update” on the appli-
cation screen. (



P.502)

2

Check that downloading 
starts.

Toyota Apps

Toyota Apps is a function 
that enables certain apps 
installed on a smartphone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota Apps can 
be used, some setup needs 
to be performed. (



P.496)

For details about the func-
tions and services provided 
by each application, refer to
http://www.toyota.com/conn
ected-services
in the United States.

Using Toyota Apps

Updating an application

503

5-18. Connected Services operation

5

Audio

“Download in Background”: Select 

to operate other functions while 

downloading.
“Cancel”: Select to cancel updating.

3

Check that downloading is 
complete.

“Later”: Select to install later. When 

this screen button is selected, the 

screen will return to the last dis-

played screen. To install the update 

data: (



P.503)

“See Detail”: Select to display 

detailed information on the update 

data.
“Install”: Select to install the update 

data. Follow the steps in “Installing 

the update data” from step 

2

. 

(



P.503)

■

Installing the update data

After the downloading is com-
plete, “Update” will be changed 
to “Install”.

1

Select “Install” on the appli-
cation screen. (



P.502)

2

Select “Continue”.

“Later”: Select to postpone the 

installation of the update data and 

go back to the previous screen.

3

Check that installing is 
started.

“Install in Background”: Select to 

operate other functions while 

installing.

4

Select “OK” after the install-
ing is complete.

●

The Toyota Apps cannot be oper-

ated while installing.

When problems occur with start-

ing the application player, a 
message will appear on the 
screen. Referring to the table 
below, identify the problem and 
take the suggested corrective 
action.



“When it is safe and legal to 
do so, please ensure your 
Toyota mobile application is 
running and logged in on your 
phone.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if 
the phone is Bluetooth

®

 SPP com-

patible or not, and then activate the 
Toyota mobile application.



“Installation failed, please try 
again”

Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.



“Application download error. 
Please try again later.”

Downloading can be attempted 
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the 
“Download” switch again.



“Download error, some 
Toyota mobile application 
functions may not work as 
expected. Please reinitiate 
the download process.”

If a message appears on 
the screen

504

5-18. Connected Services operation

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if 
the phone is Bluetooth

®

 SPP com-

patible or not, and then activate the 
Toyota mobile application.
Please ensure your Toyota mobile 
application is running and logged in 
on your phone while vehicle is not 
moving.



“To use the services, Toyota 
mobile application needs to 
be running on your phone. 
For more information, please 
visit toyota.com or call 1-800-
331-4331 in the United 
States.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States, to confirm if 
the phone is Bluetooth

®

 SPP com-

patible or not, and then activate the 
Toyota mobile application.



“Communication unsuccess-
ful. Please try again.”

Communication was disconnected.
After a few moments, retry the 
operation.

A keyword can be entered to an 
application by the software key-
board or voice recognition func-
tion. For details about the 
functions and services provided 
by each application, refer to
http://www.toyota.com/connecte
d-services
in the United States.



The keyboard layout can be 
changed. (



P.410)

1

Display the application 
screen. (



P.502)

2

Select the desired application 
screen button.

3

Select the character entering 
space.

4

Enter a search term, and 
then select “OK”.

5

Entering characters will be 
reflected on the character 
entering space.



For details on operating the 
keyboard: 



P.381

1

Display the application 
screen. (



P.502)

Entering keyword opera-
tion

Entering a keyword using 
the software keyboard

Entering a keyword using 
the voice recognition func-
tion

505

5-18. Connected Services operation

5

Audio

2

Select the desired application 
screen button.

3

Press the talk switch. 
(



P.454)

4

Say the desired keyword.



Completion of the keyword 
will be detected automatically.

5

Search results will be dis-
played on the screen.

506

5-19. Setup

5-19.Setup

1

Press the “MENU” button.

2

Select “Setup”.

3

Select “Apps”.

4

Select the desired items to 
be set.

Select to set the pop up 
reminder for smartphone 
data usage. (



P.506)

Select to detect iPhone app 
automatically on/off.

Select to turn on/off the 
enhanced USB connection 
mode.

• When an iPhone is connected 

while this setting is “On”, commu-
nication with any devices con-
nected to the other USB port is 
not possible. Also, depending on 
the device, charging may not be 
possible.

Select to reset all setup items 
to default setting

The data usage notification pop-
up, which indicates that the sys-
tem will use an internet connec-
tion, can be enabled/disabled.

1

Display the Toyota Apps set-
tings screen. (



P.506)

2

Select “Data Usage Mes-
sage”.

3

Change the setting as 
desired.

Toyota Apps settings

Toyota Apps settings can 
be changed.

Displaying the Toyota 
Apps settings screen

Toyota Apps settings 
screen

A

B

Data usage notification 
pop-up settings

C

D

507

6

6

Interior

 featur

es

Interior features

6-1. Using the air conditioning 

system and defogger

Manual air conditioning sys-

tem ............................

508

Automatic air conditioning 

system.......................

514

Heated steering wheel/seat 

heaters/seat ventilators

..................................

521

6-2. Using the interior lights

Interior lights list ..........

524

6-3. Using the storage features

List of storage features

527

Luggage compartment fea-

tures ..........................

531

6-4. Using the other interior 

features

Other interior features .

536

Garage door opener....

546

508

6-1. Using the air conditioning system and defogger

6-1.Using the air conditioning system and defogger

*

: If equipped

Fan speed control switch

Temperature control switch

On/off switch

Windshield defogger switch

Rear window defogger and outside rear view mirror defoggers

*

 

switch

Airflow mode control switch

Outside/recirculated air mode switch

“A/C” switch

“MAX A/C” switch

*

: If equipped

■

Adjusting the temperature 
setting

To adjust the temperature set-
ting, turn the temperature con-
trol switch clockwise (warm) or 
counterclockwise (cool).

If “A/C” switch is not pressed, the 
system will blow ambient tempera-
ture air or heated air.

■

Fan speed setting

To adjust the fan speed, turn the 
fan speed control switch clock-
wise (increase) or counterclock-
wise (decrease).

Pressing the on/off switch turns off 
the fan.
When the fan is off, pressing the 
on/off switch or turning the fan 
speed control switch will turn on the 

Manual air conditioning system

*

Air conditioning controls

A

B

C

D

E

F

G

H

I

509

6-1. Using the air conditioning system and defogger

6

Interior

 featur

es

fan.

■

Change the airflow mode

Press the airflow mode control 
switch.

The airflow mode changes as fol-
lows each time the switch is 
pressed.

1

Upper body

2

Upper body and feet

3

Feet

4

Feet and the windshield 
defogger operates

■

Switching between outside 
air and recirculated air 
modes

Press the outside/recirculated 
air mode switch.
The mode switches between 
outside air mode and recircu-
lated air mode each time the 
switch is operated.

When recirculated air mode is 
selected, the indicator illuminates 
on the outside/ recirculated air 
mode switch.

■

Set cooling and dehumidifi-
cation function

Press the “A/C” switch.

When the function is on, the indica-
tor illuminates on the “A/C” switch.

■

Defogging the windshield

Defoggers are used to defog the 
windshield and front side win-
dows.
Press the windshield defogger 
switch.

Set the outside/recirculated air 
mode switch to outside air mode if 
the recirculated air mode is used.
To defog the windshield and the 
side windows quickly, turn the air 
flow and temperature up.
To return to the previous mode, 
press the windshield defogger 
switch again when the windshield is 
defogged.
When the windshield defogger 
switch is on, the indicator illumi-
nates on the windshield defogger 
switch.

■

Defogging the rear window 
and outside rear view mir-
rors (if equipped)

Defoggers are used to defog the 
rear window, and to remove 
raindrops, dew and frost from 
the outside rear view mirrors (if 
equipped).
Press the rear window defogger 
and outside rear view mirror 
defoggers switch.

When the rear window defogger 
and outside rear view mirror defog-

1

1

2

2

3

3

4

4

510

6-1. Using the air conditioning system and defogger

gers switch is on, the indicator illu-
minates on the rear window 
defogger and outside rear view mir-
ror defoggers switch.
The rear window defogger and mir-
ror heater automatically turn off 
after approximately 60 minutes.
However, the rear window defogger 
and mirror heater might automati-
cally turn off after approximately 15 
minutes depending on conditions 
including the outside temperature 
and charging system conditions.

■

For quick cooling

Press the “MAX A/C” switch. 

The air conditioning will automati-

cally turn on.
At this time, the following will occur:

●

The recirculated air mode will be 

set

●

The windshield defogger will turn 

off

●

The air flow mode will change to 

the upper body mode

■

Operation of the air condition-

ing system in Eco drive mode

In Eco drive mode, the air condition-

ing system is controlled to prioritize 

fuel efficiency by regulating the 

engine speed and compressor oper-

ation to restrict the heating/cooling 

capacity.
To improve air conditioning perfor-

mance, perform the following opera-

tions:

●

Adjust the fan speed

●

Adjust the temperature setting

●

Turn off Eco drive mode (



P.347)

■

Fogging up of the windows

●

The windows will easily fog up 

when the humidity in the vehicle is 

high. Turning the “A/C” switch on 

will dehumidify the air from the 

outlets and defog the windshield 

effectively.

●

If you turn the “A/C” switch off, the 

windows may fog up more easily.

●

The windows may fog up if the 

recirculated air mode is used.

■

When driving on dusty roads

Close all windows. If dust thrown up 

by the vehicle is still drawn into the 

vehicle after closing the windows, it 

is recommended that the air intake 

mode be set to outside air mode 

and the fan speed to any setting 

except off.

■

Outside/recirculated air mode

Setting to the recirculated air mode 

temporarily is recommended in pre-

venting dirty air from entering the 

vehicle interior and helping to cool 

the vehicle when the outside air 

temperature is high.

■

When the outside temperature 

falls to nearly 32°F (0°C)

The dehumidification function may 

not operate even when the “A/C” 

switch is pressed.

■

Ventilation and air conditioning 

odors

●

To let fresh air in, set the air condi-

tioning system to the outside air 

mode.

●

During use, various odors from 

inside and outside the vehicle may 

enter into and accumulate in the 

air conditioning system. This may 

then cause odor to be emitted 

from the vents.

●

To reduce potential odors from 

occurring: 

It is recommended that the air 

conditioning system be set to out-

side air mode prior to turning the 

vehicle off.

●

When parking, the system auto-

matically switches to outside air 

mode to encourage better air cir-

culation throughout the vehicle, 

helping to reduce odors that occur 

when starting the vehicle.

511

6-1. Using the air conditioning system and defogger

6

Interior

 featur

es

■

Air conditioning system opera-

tions when the engine is 

stopped due to the Stop & Start 

system (vehicles with Stop & 

Start system)

When the engine is stopped due to 

the Stop & Start system operations, 

the air conditioning cooling, heating 

and dehumidification functions turn 

off and only ambient temperature air 

is blown, and there is a possibility 

that the blowing of ambient tem-

perature air will stop. To prevent the 

air conditioning system from turning 

off, press the Stop & Start cancel 

switch to deactivate the system.

■

When the windshield is fogged 

up and the engine is stopped 

due to the Stop & Start system 

(vehicles with Stop & Start sys-

tem)

Press the windshield defogger 

switch to restart the engine and 

defog the windshield.
If the windshield continuously fogs 

up, press the Stop & Start cancel 

switch and refrain from using the 

Stop & Start system.

■

When an odor comes from the 

air conditioning system while 

the engine is stopped due to the 

Stop & Start system (vehicles 

with Stop & Start system)

Press the Stop & Start cancel switch 

to restart the engine.

■

Air conditioning filter



P.592

■

Air conditioning system refrig-

erant

●

A label regarding the refrigerant of 

the air conditioning system is 

attached to the hood at the loca-

tion shown in the following illustra-

tion.

●

The meaning of each symbol on 

the label are as follows:

Caution

Air conditioning system

Air conditioning system 
lubricant type

Requires registered tech-
nician to service air con-
ditioning system

Flammable refrigerant

WARNING

■

To prevent the windshield 

from fogging up

Do not use the windshield defog-

ger switch during cool air opera-

tion in extremely humid weather. 

The difference between the tem-

perature of the outside air and 

that of the windshield can cause 

the outer surface of the wind-

shield to fog up, blocking your 

vision.

■

When the outside rear view 

mirror defoggers are operat-

ing (if equipped)

Do not touch the rear view mirror 

surfaces when the outside rear 

view mirror defoggers are on.

512

6-1. Using the air conditioning system and defogger

■

Location of air outlets

The air outlets and air volume 
change according to the 
selected airflow mode.

■

Adjusting the air flow direc-
tion and opening/closing 
the air outlets



Front

1

Direct air flow to the left or 
right, up or down.

2

Open the vent

3

Close the vent



Rear

1

Direct air flow to the left or 
right, up or down

2

Open the vent

3

Close the vent

NOTICE

■

To prevent battery discharge

Do not leave the air conditioning 

system on longer than necessary 

when the engine is off.

■

When repairing/replacing 

parts of the air conditioning 

system

Have repair/replacement per-

formed by your Toyota dealer. 

When a part of the air condition-

ing system, such as the evapora-

tor, is to be replaced, it must be 

replaced with a new one.

Air outlet layout and oper-
ations

513

6-1. Using the air conditioning system and defogger

6

Interior

 featur

es

WARNING

■

To not interrupt the wind-

shield defogger from operat-

ing

Do not place anything on the 

instrument panel which may cover 

the air outlets. Otherwise, air flow 

may be obstructed, preventing the 

windshield defoggers from defog-

ging.

514

6-1. Using the air conditioning system and defogger

Automatic mode switch

Left-hand side temperature control knob

Right-hand side temperature control knob

“SYNC” switch

“OFF” switch

Windshield defogger switch

Rear window defogger and outside rear view mirror defoggers 
switch

Eco air conditioning mode switch

Fan speed decrease switch

Fan speed increase switch

Airflow mode control switch

Outside/recirculated air mode switch

S-FLOW mode switch

“A/C” switch

■

Adjusting the temperature 
setting

Turn driver’s side temperature 

control dial clockwise to 
increases the temperature and 
turn the dial counterclockwise to 

Automatic air conditioning system

Air outlets and fan speed are automatically adjusted accord-
ing to the temperature setting.

Air conditioning controls

A

B

C

D

E

F

G

H

I

J

K

L

M

N

515

6-1. Using the air conditioning system and defogger

6

Interior

 featur

es

decreases the temperature.

The air conditioning system 
switches between individual and 
simultaneous modes each time the 
“SYNC” switch is pressed.
Simultaneous mode (the indicator 
on the “SYNC” switch is on):
The driver’s side temperature con-
trol dial can be used to adjust the 
temperature for the driver’s and 
passenger’s side. At this time, 
operate the passenger’s side tem-
perature control dial to enter indi-
vidual mode.
Individual mode (the indicator on 
the “SYNC” switch is off):
The temperature for the driver’s 
and passenger’s side can be 
adjusted separately.

■

Setting the fan speed

Press the fan speed increase 
switch to increase the fan speed 
and the fan speed decrease 
switch to decrease the fan 
speed.

Pressing the “OFF” switch to turns 
off the fan.

■

Change the airflow mode

Press the airflow mode control 
switch.

The airflow mode changes as fol-
lows each time the switch is 
pressed.

1

Upper body

2

Upper body and feet

3

Feet

4

Feet and the windshield 
defogger operates

■

Switching between outside 
air and recirculated air 
modes

Press the outside/recirculated 
air mode switch.

The mode switches between out-
side air mode and recirculated air 
mode each time the switch is oper-
ated.
When recirculated air mode is 
selected, the indicator illuminates 
on the outside/ recirculated air 
mode switch.

■

Set cooling and dehumidifi-
cation function

Press the “A/C” switch.

When the function is on, the indica-
tor illuminates on the “A/C” switch.

■

Eco air conditioning mode

The air conditioning is controlled 
with low fuel consumption priori-

1

1

2

2

3

3

4

4

516

6-1. Using the air conditioning system and defogger

tized such as reducing fan 
speed, etc.
Press the eco air conditioning 
mode switch.

When the eco air conditioning 
mode is on, the indicator illumi-
nates on the eco air conditioning 
mode switch.

■

Defogging the windshield

Defoggers are used to defog the 
windshield and front side win-
dows.
Press the windshield defogger 
switch.

Set the outside/recirculated air 
mode switch to outside air mode if 
the recirculated air mode is used. (It 
may switch automatically.)
To defog the windshield and the 
side windows quickly, turn the air 
flow and temperature up.
To return to the previous mode, 
press the windshield defogger 
switch again when the windshield is 
defogged.
When the windshield defogger 
switch is on, the indicator illumi-
nates on the windshield defogger 
switch.

■

Defogging the rear window 
and outside rear view mir-
rors (if equipped)

Defoggers are used to defog the 
rear window and to remove rain-
drops, dew and frost from the 
outside rear view mirrors (if 
equipped).
Press the rear window defogger 
and outside rear view mirror 

defoggers switch.

The rear window defogger and mir-
ror heater automatically turn off 
after approximately 60 minutes.
However, the rear window defogger 
and mirror heater might automati-
cally turn off after approximately 15 
minutes depending on conditions 
including the outside temperature 
and charging system conditions.
When the rear window defogger 
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window 
defogger and outside rear view mir-
ror defoggers switch.

■

Fogging up of the windows

●

The windows will easily fog up 

when the humidity in the vehicle is 

high. Turning “A/C” switch on will 

dehumidify the air from the outlets 

and defog the windshield effec-

tively.

●

If you turn “A/C” switch off, the 

windows may fog up more easily.

●

The windows may fog up if the 

recirculated air mode is used.

■

When driving on dusty roads

Close all windows. If dust thrown up 

by the vehicle is still drawn into the 

vehicle after closing the windows, it 

is recommended that the air intake 

mode be set to outside air mode 

and the fan speed to any setting 

except off.

■

Outside/recirculated air mode

●

Setting to the recirculated air 

mode temporarily is recom-

mended in preventing dirty air 

from entering the vehicle interior 

and helping to cool the vehicle 

when the outside air temperature 

is high.

●

Outside/recirculated air mode may 

automatically switch depending on