Toyota Corolla Hatchback (2020 year). Manual in english - part 6

 

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Toyota Corolla Hatchback (2020 year). Manual in english - part 6

 

 

322

5-10. Tips for operating the audio/visual system

COROLLA H/B_U

Station interference: When a 
reflected signal and a signal 
received directly from a radio 
station are very nearly the same 
frequency, they can interfere 
with each other, making it diffi-
cult to hear the broadcast.
Static: AM is easily affected by 
external sources of electrical 
noise, such as high tension 
power lines, lightening or electri-
cal motors. This results in static.

SiriusXM

Cargo loaded on the roof lug-
gage carrier, especially metal 
objects, may adversely affect 
the reception of SiriusXM Sat-
ellite Radio.

Alternation or modifications 
carried out without appropri-
ate authorization may invali-
date the user’s right to 
operate the equipment.

Certification

For vehicles sold in the 
U.S.A., Guam and Puerto 
Rico

For vehicles sold in Canada

Use of the Made for Apple 
badge means that an acces-
sory has been designed to 
connect specifically to the 
Apple product(s) identified in 
the badge, and has been cer-
tified by the developer to meet 
Apple performance stan-
dards. Apple is not responsi-
ble for the operation of this 
device or its compliance with 
safety and regulatory stan-
dards. Please note that the 
use of this accessory with an 
Apple product may affect 
wireless performance.

iPhone

®

, iPod

®

, iPod clas-

sic

®

, iPod nano

®

, iPod 

touch

®

, and Lightning are 

trademarks of Apple Inc., reg-
istered in the U.S. and other 
countries.

The Lightning connector 
works with iPhone 7, iPhone 7 
Plus, iPhone SE, iPhone 6s, 
iPhone 6s Plus, iPhone 6, 
iPhone 6 Plus, iPhone 5s, 
iPhone 5c, iPhone 5, iPod 
touch (5th and 6th genera-
tion), and iPod nano (7th gen-
eration).

iPod

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5-10. Tips for operating the audio/visual system

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5

Audio

The 30-pin connector works 
with iPhone 4s, iPhone 4, 
iPhone 3GS, iPhone 3G, 
iPhone, iPod touch (1st 
through 4th generation), iPod 
classic, and iPod nano (1st 
through 6th generation).

USB works with iPhone 7, 
iPhone 7 Plus, iPhone SE, 
iPhone 6s, iPhone 6s Plus, 
iPhone 6, iPhone 6 Plus, 
iPhone 5s, iPhone 5c, iPhone 
5, iPhone 4s, iPhone 4, 
iPhone 3GS, iPhone 3G, 
iPhone, iPod touch (1st 
through 6th generation), iPod 
classic, and iPod nano (1st 
through 7th generation).

Bluetooth

®

 technology works 

with iPhone 7, iPhone 7 Plus, 
iPhone SE, iPhone 6s, iPhone 
6s Plus, iPhone 6, iPhone 6 
Plus, iPhone 5s, iPhone 5c, 
iPhone 5, iPhone 4s, iPhone 
4, iPhone 3GS, iPhone 3G, 
iPhone, iPod touch (2nd 
through 6th generation) and 
iPod nano (7th generation).

Compatible models

The following iPod nano

®

, iPod 

touch

®

 and iPhone

®

 devices 

can be used with this system.
Made for
• iPhone X
• iPhone 8
• iPhone 8 Plus
• iPhone 7
• iPhone 7 Plus

• iPhone SE
• iPhone 6s
• iPhone 6s Plus
• iPhone 6
• iPhone 6 Plus
• iPhone 5s
• iPhone 5c
• iPhone 5
• iPod touch (6th generation)
• iPod touch (5th generation)

This system only supports audio 

playback.

Depending on difference between 

models or software versions etc., 

some models might be incompati-

ble with this system.

This device supports high-reso-
lution sound sources.
The definition of high-resolution 
is based on the standards of 
groups such as the CTA (Con-
sumer Technology Association).
Supported formats and play-
able media are as follows.

Supported formats

WAV, FLAC, ALAC

Playable media

USB memory

High-resolution sound 
source

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5-10. Tips for operating the audio/visual system

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*

: USB video only

*1

:Only compatible with Windows 

Media Audio Standard

*2

:Sound source of 48kHz or more 

is down-converted to 
48kHz/24bit.

File information

Compatible USB devices

USB communi-
cation formats

USB 2.0 HS (480 
Mbps)

File formats

FAT 16/32

Correspon-
dence class

Mass storage 
class

Compatible audio format

Compatible compressed files

Item

USB

Compatible file 

format

MP3/WMA/AAC

WAV(LPCM)/FL

AC/ALAC/OGG 

Vorbis

MP4/AVI/WMV

Compatible file 

format (video)

*

MP4/AVI/WMV

Folders in the 

device

Maximum

3000

Files in the 

device

Maximum

9999

Files per folder

Maximum

255

Corresponding sampling fre-
quency

File type

Frequency (kHz)

MP3 files: 
MPEG 1 LAYER 
3

32/44.1/48

MP3 files: 
MPEG 2 LSF 
LAYER 3

16/22.05/24

WMA files: 
Ver. 7, 8, 9

*1

 

(9.1/9.2)

32/44.1/48

AAC files: 
MPEG4/AAC-LC

11.025/12/16/

22.05/24/32/

44.1/48

WAV (LPCM) 
files

*2

8/11.025/12/16/

22.05/24/32/

44.1/48/88.2/
96/176.4/192

FLAC

*2

8/11.025/12/16/

22.05/24/32/

44.1/48/88.2/
96/176.4/192

ALAC

*2

8/11.025/12/16/

22.05/24/32/

44.1/48/64/

88.2/96

OGG Vorbis

*2

8/11.025/16/

22.05/32/44.1/

48

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5-10. Tips for operating the audio/visual system

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5

Audio

*1

:Variable Bit Rate (VBR) compati-

ble

*2

:Only compatible with Windows 

Media Audio Standard

MP3 (MPEG Audio Layer 3), 
WMA (Windows Media Audio) 
and AAC (Advanced Audio 
Coding) are audio compres-
sion standards.

This system can play 
MP3/WMA/AAC files on USB 
memory.

MP4, WMV and AVI files can 
use the following resolutions: 
128x96, 160x120, 176x144 
(QCIF), 320x240 (QVGA), 
352x240 (SIF), 352x288 
(CIF), 640x480 (VGA), 
720x480 (NTSC), 720x576 
(PAL)

When naming an 
MP3/WMA/AAC file, add an 
appropriate file extension 
(.mp3/.wma/.m4a).

This system plays back files 
with .mp3/.wma/.m4a file 
extensions as 
MP3/WMA/AAC files respec-
tively. To prevent noise and 
playback errors, use the 
appropriate file extension.

MP3 files are compatible with 
the ID3 Tag Ver. 1.0, Ver. 1.1, 
Ver. 2.2 and Ver. 2.3 formats. 
This system cannot display 

Corresponding bit rates

*1

File type

Bit rate (kbps)

MP3 files:
MPEG 1 LAYER 
3

32 - 320

MP3 files:
MPEG 2 LSF 
LAYER 3

8 - 160

WMA files: Ver. 
7, 8

CBR 48 - 192

WMA files:
Ver. 9

*2

 (9.1/9.2)

CBR 48 - 320

AAC files:
MPEG4/AAC-LC

8 - 320

OGG Vorbis

32-500

File type

Quantization bit 

rate (bit)

WAV (LPCM) 
files

16/24

FLAC

ALAC

Compatible channel modes

File type

Channel mode

MP3 files

Stereo, joint ste-
reo, dual chan-
nel and 
monaural

WMA files

2ch

AAC files

1ch, 2ch (Dual 
channel is not 
supported)

WAV (LPCM)/

FLAC/ALAC/

OGG Vorbis

2ch

File type

Channel mode

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5-10. Tips for operating the audio/visual system

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disc title, track title and artist 
name in other formats.

WMA/AAC files can contain a 
WMA/AAC tag that is used in 
the same way as an ID3 tag. 
WMA/AAC tags carry infor-
mation such as track title and 
artist name.

The emphasis function is 
available only when playing 
MP3 files.

This system can play back 
AAC files encoded by iTunes.

The sound quality of 
MP3/WMA files generally 
improves with higher bit rates.

m3u playlists are not compati-
ble with the audio player.

MP3i (MP3 interactive) and 
MP3PRO formats are not 
compatible with the audio 
player.

The player is compatible with 
VBR (Variable Bit Rate).

When playing back files 
recorded as VBR (Variable Bit 
Rate) files, the play time will 
not be correctly displayed if 
the fast forward or reverse 
operations are used.

It is not possible to check fold-
ers that do not include 
MP3/WMA/AAC files.

MP3/WMA/AAC files in fold-
ers up to 8 levels deep can be 
played. However, the start of 
playback may be delayed 

when using USB memory 
containing numerous levels of 
folders. For this reason, we 
recommend creating USB 
memory with no more than 2 
levels of folders.

The play order of the USB 
memory with the structure 
shown above is as follows:

The order changes depending 
on the personal computer and 
MP3/WMA/AAC encoding 
software you use.

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5-10. Tips for operating the audio/visual system

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5

Audio

ID3 tag

This is a method of embed-

Compatible video format

Format

Codec

MPEG-4

Video codec:

H.264/MPEG-4 
AVC

MPEG4

Audio codec:

AAC

MP3

Corresponding 
screen size:

MAX 
1920

1080

Corresponding 
frame rate:

MAX 60i/30p

AVI Container

Video codec:

H.264/MPEG-4 
AVC

MPEG4

WMV9

WMV9 
Advanced pro-
file

Audio codec:

AAC

MP3

WMA9.2 
(7,8,9.1,9.2)

Corresponding 
screen size:

MAX 
1920

1080

Corresponding 
frame rate:

MAX 60i/30p

Windows Media 
Video

Video codec:

WMV9

WMV9 
Advanced pro-
file

Audio codec:

WMA9.2 
(7,8,9.1,9.2)

Corresponding 
screen size:

MAX 
1920

1080

Corresponding 
frame rate:

MAX 60i/30p

Terms

Format

Codec

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5-10. Tips for operating the audio/visual system

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ding track-related information 
in an MP3 file. This embed-
ded information can include 
the track number, track title, 
the artist’s name, the album 
title, the music genre, the year 
of production, comments, 
cover art and other data. The 
contents can be freely edited 
using software with ID3 tag 
editing functions. Although 
the tags are restricted to a 
number of characters, the 
information can be viewed 
when the track is played back.

WMA tag

WMA files can contain a 
WMA tag that is used in the 
same way as an ID3 tag. 
WMA tags carry information 
such as track title and artist 
name.

MP3

MP3 is an audio compression 
standard determined by a 
working group (MPEG) of the 
ISO (International Standard 
Organization). MP3 com-
presses audio data to about 
1/10 the size of that on con-
ventional discs.

WMA

WMA (Windows Media Audio) 
is an audio compression for-
mat developed by Microsoft

®

It compresses files into a size 
smaller than that of MP3 files. 
The decoding formats for 

WMA files are Ver. 7, 8 and 9.

Trademark Acknowledgement
Windows Media is either a 
registered trademark or trade-
mark of Microsoft Corpora-
tion in the United States 
and/or other countries. 
This product includes technol-
ogy owned by Microsoft Cor-
poration and cannot be used 
or distributed without a 
license from Microsoft Licens-
ing, Inc.

AAC

AAC is short for Advanced 
Audio Coding and refers to an 
audio compression technol-
ogy standard used with 
MPEG2 and MPEG4.

USB

Error messages

Message

Explanation

“USB Error”

This indicates a 
problem in the 
USB memory or 
its connection.

“No music files 
found.”

This indicates 
that no 
MP3/WMA/AAC 
files are included 
in the USB mem-
ory.

“No video files 
found.”

This indicates 
that no video 
files are included 
in the USB mem-
ory.

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329

5-10. Tips for operating the audio/visual system

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5

Audio

iPod

Bluetooth

®

 audio

If the malfunction is not rectified: 

Take your vehicle to your Toyota 

dealer.

Message

Explanation

“iPod Error.”

This indicates a 
problem in the 
iPod or its con-
nection.

“No music files 
found.”

This indicates 
that there is no 
music data in the 
iPod.

“Please check 
the iPod firm-
ware version.”

This indicates 
that the software 
version is not 
compatible. Per-
form the iPod 
firmware 
updates and try 
again.

“Unable to 
authorize the 
iPod.”

This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.

Message

Explanation

“Music tracks not 
supported. 
Please check 
your portable 
player.”

This indicates a 
problem in the 
Bluetooth

®

 

device.

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5-10. Tips for operating the audio/visual system

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For vehicles sold in the U.S.A., Hawaii and Puerto Rico

Certification

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331

5-10. Tips for operating the audio/visual system

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5

Audio

For vehicles sold in Canada

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5-10. Tips for operating the audio/visual system

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Gracenote

For U.S. owners

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5-10. Tips for operating the audio/visual system

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5

Audio

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334

5-11. Voice command system operation

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5-11.Voice command system operation

Steering switch

Talk switch

Voice command system

Press the talk switch to start 
the voice command system. 
To cancel voice command, 
press and hold the talk switch.

When an Apple Car-
Play/Android Auto connec-
tion is established:

*

Press and hold the talk switch 
to start Siri/Google Assistant. 
To cancel Siri/Google Assis-
tant, press the talk switch.

Press the talk switch to start 

the voice command system.

*

: This function is not made avail-

able in some countries or areas.

Microphone

It is unnecessary to speak 
directly into the microphone 
when giving a command.

Voice commands may not be rec-

ognized if:

• Spoken too quickly.

• Spoken at a low or high volume.

• The windows are open.

• Passengers are talking while 

voice commands are spoken.

• The fan speed of the air condition-

ing system is set at high.

• The air conditioning vents are 

turned towards the microphone.

In the following conditions, the 

system may not recognize the 

command properly and using 

voice commands may not be pos-

sible:

• The command is incorrect or 

unclear. Note that certain words, 

accents or speech patterns may 

be difficult for the system to recog-

nize.

• There is excessive background 

noise, such as wind noise.

Normally, it is necessary to wait 

for a beep before saying a com-

mand. To enable the ability to talk 

over prompts and say commands 

before the beep, enable the voice 

prompt interrupt function. 

(

P.294)

Voice command sys-

tem

The voice command sys-
tem enables the radio, 
phone dialing, etc. to be 
operated using voice com-
mands. Refer to the com-
mand list for samples of 
voice commands. (

P.337)

Using the voice command 
system

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5-11. Voice command system operation

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5

A

ud

io

This system may not operate 

immediately after the engine 

switch is in ACC or ON.

The voice command system is 
operated by saying commands 
which correspond to a sup-
ported function. To display 
examples of commands for sup-
ported functions, select a func-
tion button on the screen after 
starting the voice command sys-
tem.

1

Press the talk switch.

Voice guidance for the voice 
command system can be 
skipped by pressing the talk 
switch.

2

If “Getting Started with Voice” 
screen is displayed, select 

“OK” or press the talk switch. 
(

P.336)

3

After hearing a beep, say a 
supported command.

To display sample commands 
of the desired function, say 
the desired function or select 
the desired function button. To 
display more commands, 
select “More Commands”.

Selecting “Help” or saying 
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and 
operation methods.

Registered POIs, registered 
names in the contacts list etc., 
can be said in the place of the 
“<>” next to the commands. 
(

P.337)

For example: Say “Find a restau-
rant”, “Call John Smith” etc.

If a desired outcome is not 
shown, or if no selections are 
available, perform one of the 
following to return to the pre-
vious screen:

• Say “Go back”.

• Select 

.

To cancel voice recognition, 
select 

, say “Cancel”, or 

press and hold the talk switch.

To perform the voice com-
mand operation again, select 
“Start Over” or say “Start 
over”.

To suspend voice command 

NOTICE

Do not touch and put a sharp 

object to the microphone. It may 

cause failure.

Voice command system 
operation

Operation from the main 
menu

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5-11. Voice command system operation

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operation, select “Pause” or 
say “Pause”. To resume the 
voice command operation, 
select “Resume” or press the 
talk switch.

If the system does not respond or 

the confirmation screen does not 

disappear, press the talk switch 

and try again.

If a voice command cannot be rec-

ognized, voice guidance will say 

“Sorry, could you repeat that?” 

and voice command reception will 

restart.

If a voice command cannot be rec-

ognized 3 consecutive times, 

voice recognition will be canceled.

The amount of spoken feedback 

received from the system while 

using the voice command system 

(voice recognition prompts) can 

be changed on the voice settings 

screen. (

P.294)

Some voice guidance can be can-

celed by setting voice prompts to 

off. Use this setting when it is 

desirable to say a command 

immediately after pressing the talk 

switch and hearing a beep.

To increase voice recognition 
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started 
with Voice” screen. These func-
tions are only available when 
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be 
started on the voice settings 
screen. (

P.294)

1

Press the talk switch.

2

Select the desired item to be 
set.

Select to display the voice 
command tutorials.
Select to train the voice com-
mand system.

The user will be asked to say 10 
sample phrases. This will help the 
voice command system adapt to 
the user’s accent.

Select to prevent the screen 
from being displayed again.
Select to proceed to the 
voice command screen.

Increasing the voice rec-
ognition performance

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5-11. Voice command system operation

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5

Audio

Recognizable voice commands 
and their actions are shown 
below.

Frequently used commands 
are listed in the following 
tables.

For devices that are not 
installed to the vehicle, com-
mands relating to that device 
may not be displayed on the 
screen. Also, depending on 
other conditions, such as 
compatibility, some com-
mands may not be displayed 
on the screen.

The functions available may 
vary according to the system 
installed.

When an Apple Car-
Play/Android Auto connec-
tion is established, some 
commands will become 
unavailable.

Voice recognition language 
can be changed. (

P.290)

Common

Top menu

*

: Vehicle must be parked

Command list

Command list overview

Command list

Command

Action

“Help”

Displays exam-
ples of some of 
the available 
commands

“Go back”

Returns to the 
previous screen

“Cancel”

Cancels the 
voice command 
system

“Start over”

Returns to top 
menu screen

“Pause”

Temporarily 
pauses a voice 
session until it is 
resumed by 
pressing the talk 
switch again.

Command

Action

“Show com-
mand examples 
for <menu>”

Displays the 
command list of 
the selected 
menu

“More com-
mands”

Displays more 
commonly used 
commands

“Voice settings”

Displays Voice 
Setting screen

“Train my voice”

Displays Train 
Voice Recogni-
tion screen

*

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Phone

*

: If the system does not recognize 

the name of a contact, create a 
voice tag. (

P.361) The name of 

a contact can also be recognized 
by adding a voice tag.

While in a phone call

While incoming message 
notification is displayed

*

*

: Full screen message notification 

must be turned on within the 
phone settings (

P.359)

Command

Action

“Call <contact>”

*

Places a call to 
the specified 
contact from the 
phone book

“Call <contact> 
<phone type>”

*

Places a call to 
the specified 
phone type of 
the contact from 
the phone book

“Dial <phone 
number>”

Places a call to 
the specified 
phone number

“Redial”

Places a call to 
the phone num-
ber of the latest 
outgoing call

“Call back”

Places a call to 
the phone num-
ber of latest 
incoming call

“Show recent 
calls”

Displays the call 
history screen

“Send a mes-
sage to <con-
tact>”

Sends a text 
message to 
specified con-
tact from the 
phone book

Command

Action

“Send <digits>”

Sends DTMF 
tones has speci-
fied

“Mute”

Mutes the micro-
phone (far side 
cannot hear the 
conversation)

“Unmute”

Unmutes the 
microphone

Command

Action

“Read message”

Reads the 
incoming mes-
sage over the 
vehicle speakers

“Ignore”

Ignores the 
incoming mes-
sage notification

“Reply”

Initiates sending 
a reply to the 
incoming mes-
sage

“Call”

Places a call to 
the phone num-
ber of incoming 
message

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5

Audio

Radio

*1

:A station list must be built first 

using the radio screen (

P.302)

*2

:Requires a satellite radio sub-

scription

Audio

*

*

: The audio device must be con-

nected via a USB cable to use the 
functionality in this section

Command

Action

“Tune to <fre-
quency> AM”

Changes the 
radio to the 
specified AM fre-
quency

“Tune to <fre-
quency> FM”

Changes the 
radio to the 
specified FM fre-
quency

“Play a <genre> 
station”

Changes the 
radio to an FM 
station of the 
specified genre

“Tune to preset 
<1-36>”

Changes the 
radio to the 
specified preset 
radio station

“Tune to a 
<genre> satel-
lite station”

Changes the 
radio to a satel-
lite radio channel 
of the specified 
genre

*2

“Tune to <satel-
lite channel 
name>”

Changes the 
radio to the sat-
ellite radio chan-
nel with the 
specified name

*2

“Tune to chan-
nel <number> on 
XM”

Changes the 
radio to a satel-
lite radio channel 
of the specified 
number

*2

Command

Action

“Play Playlist 
<name>”

Plays tracks 
from the 
selected playlist

“Play Artist 
<name>”

Plays tracks 
from the 
selected artist

“Play Song 
<name>”

Plays the 
selected track

“Play Album 
<name>”

Plays tracks 
from the 
selected album

“Play Genre 
<name>”

Plays tracks 
from the 
selected genre

“Play Composer 
<name>”

Plays tracks 
from the 
selected com-
poser

“Play Podcast 
<name>”

Plays tracks 
from the 
selected podcast

“Play Audiobook 
<name>”

Plays tracks 
from the 
selected audio-
book

“Audio On”

Turns the audio 
system on

“Audio Off”

Turns the audio 
system off

“Change the 
audio source to 
<source name>”

Sets the source 
to the specified 
audio mode

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340

5-11. Voice command system operation

COROLLA H/B_U

Toyota apps

*

: When an application is opened 

and is in full screen mode, press-
ing the talk switch will start the 
voice command system and com-
mands for the currently displayed 
application will be available

Commands relating to operation 

of the audio/visual system can 

only be performed when the 

audio/visual system is turned on.

Command

Action

“Launch <appli-
cation name>”

*

Activates the 
Toyota apps

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341

5-12. Mobile Assistant operation

COROLLA H/B_U

5

Audio

5-12.Mobile Assistant operation

Mobile Assist supports the Siri 
Eyes Free Mode and Google 
App. The available features and 
functions may vary based on the 
iOS/Android version installed on 
the connected device.

Type A

1

Press and hold the talk 
switch on the steering wheel 
until Mobile Assistant screen 
is displayed.

Type B

1

Press and hold the 

 switch 

on the steering wheel until 
Mobile Assistant screen is 
displayed.

Mobile Assistant

The Mobile Assistant func-
tion is a voice input assist 
function. Mobile Assist sup-
ports the Siri Eyes Free 
Mode and Google App. 
(Google App can be used 
only the corresponding 
device.) Instructions can be 
spoken into the vehicle 
microphone as if speaking a 
command to the phone. The 
content of the request is 
then interpreted by the 
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile 
Assistant, a compatible 
device must be registered 
and connected to this sys-
tem via Bluetooth

®

(

P.266)

When an Apple CarPlay 
connection is established, 
this function will be unavail-
able.

Connectable devices and 
available functions

Mobile Assistant opera-
tion

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342

5-12. Mobile Assistant operation

COROLLA H/B_U

2

The Mobile Assistant can be 
used only when the following 
screen is displayed.

Type A: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the talk switch 
on the steering wheel.
Type B: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the 

 switch 

on the steering wheel.

Type A: To restart the Mobile 
Assistant for additional com-
mands, press the talk switch 
on the steering wheel.
Type B: To restart the Mobile 
Assistant for additional com-
mands, press the 

 switch 

on the steering wheel.

• Mobile Assistant can only be 

restarted after the system 
responds to a voice command.

• After some phone and music 

commands, the Mobile Assistant 
feature will automatically end to 
complete the requested action.

The volume of the Mobile 
Assistant can be adjusted 
using the “POWER VOLUME” 
knob or steering wheel vol-
ume control switches. The 

Mobile Assistant and phone 
call volumes are synchro-
nized.

While a phone call is active, the 

Mobile Assistant cannot be used.

If using the navigation feature of 

the cellular phone, ensure the 
active audio source is Bluetooth

®

 

audio or iPod in order to hear turn 

by turn direction prompts.

Wait for the listening beeps before 

using the Mobile Assistant.

The Mobile Assistant may not rec-

ognize commands in the following 

situations:

• Spoken too quickly.

• Spoken at a low or high volume.

• The windows are open.

• Passengers are talking while the 

Mobile Assistant is being used.

• The fan speed of the air condition-

ing system is set at high.

• The air conditioning vents are 

turned toward the microphone.

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343

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

Audio

5-13.Phone operation (Hands-free system for cellular phones)

The phone screen can be 
reached by the following meth-
ods:

From the “PHONE” button

1

Press the “PHONE” button.

From the “MENU” button

1

Press the “MENU” button, 
then select “Phone”.

The following functions can be 
used on phone operation:

Registering/connecting a 
Bluetooth

®

 device (

P.266)

Placing a call using the Blue-
tooth

®

 hands-free system 

(

P.348)

Receiving a call using the 
Bluetooth

®

 hands-free system 

(

P.351)

Talking on the Bluetooth

®

 

hands-free system (

P.352)

The following function can be 
used on message function:

Using the Bluetooth

®

 phone 

message function (

P.354)

The following functions can be 
made in the system:

Phone settings (

P.359)

Bluetooth

®

 settings (

P.271)

Quick reference

Phone screen operation

Bluetooth

®

 hands-free 

system operation

Message function

Setting up a phone

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344

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

This system is not guaranteed to 
operate with all Bluetooth

®

 

devices.

If your cellular phone does not 
support Bluetooth

®

, this system 

cannot function.

In the following conditions, the 

system may not function:

• The cellular phone is turned off.

• The current position is outside the 

communication area.

• The cellular phone is not con-

nected.

• The cellular phone has a low bat-

tery.

Depending on the type of Blue-
tooth

®

 phone, some function is 

not available.

When using the hands-free sys-
tem or Bluetooth

®

 audio and 

Wi-Fi

®

 Hotspot functions at the 

same time, the following problems 

may occur:

• The Bluetooth

®

 connection may 

be cut.

• Noise may be heard on the Blue-

tooth

®

 audio playback.

• A noise may be heard during 

phone calls.

Bluetooth

®

 uses the 2.4 GHz fre-

quency band. If both a Wi-Fi

®

 con-

nection and Bluetooth

®

 

connection are being used simul-

taneously, each connection may 

be affected.

If a Bluetooth

®

 device is attempt-

ing to connect to the vehicle while 

another device is connected as a 
Bluetooth

®

 audio device or con-

nected using the hands-free sys-
tem or Wi-Fi

®

 Hotspot function, 

the communication speed may 

decrease or malfunctions may 

occur, such as image distortion or 
audio skipping. If a Bluetooth

®

 

device is connected to the system, 

the interference it may cause will 

be reduced. When carrying a 
device with its Bluetooth

®

 connec-

tion enabled, make sure to regis-

ter it to the system and connect it 
or disable its Bluetooth

®

 function.

When a device is connected via 
Bluetooth

®

, the Bluetooth

®

 icon 

on the status bar will be displayed 

in blue. (

P.254)

Some basics

The hands-free system 
enables calls to be made 
and received without having 
to take your hands off the 
steering wheel.

This system supports Blue-
tooth

®

. Bluetooth

®

 is a wire-

less data system that 
enables cellular phones to 
be used without being con-
nected by a cable or placed 
in a cradle.

The operating procedure of 
the phone is explained here.

When an Apple CarPlay 
connection is established, 
phone functions will be per-
formed by Apple CarPlay 
instead of the hands-free 
system.

WARNING

While driving, do not operate a 

cellular phone.

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345

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

A

ud

io

To use the hands-free system 
for cellular phones, it is neces-
sary to register a cellular phone 
with the system. (

P.266)

Connecting a Bluetooth

®

 

device

Registering an additional 
device

1

Display the phone top 
screen. (

P.343)

2

Select “Select Device”.

3

Select “Add Device”.

When another Bluetooth

®

device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth

®

 device, select 

“Yes”.

4

Follow the steps in “Register-
ing a Bluetooth

®

 phone for 

the first time” from step 

5

(

P.266)

Selecting a registered device

1

Display the phone top 
screen. (

P.343)

2

Select “Select Device”.

3

Select the desired device to 
be connected.

4

Check that a confirmation 
screen is displayed when the 
connection is complete.

If an error message is dis-
played, follow the guidance 
on the screen to try again.

Bluetooth

®

 phone condition 

display

The condition of the Bluetooth

®

 

phone appears on the upper 
right side of the screen. 

WARNING

Your audio unit is fitted with 
Bluetooth

®

 antennas. People 

with implantable cardiac pace-

makers, cardiac resynchroniza-

tion therapy-pacemakers or 

implantable cardioverter defibril-

lators should maintain a reason-

able distance between 
themselves and the Bluetooth

®

 

antennas. The radio waves may 

affect the operation of such 

devices.

Before using Bluetooth

®

 

devices, users of any electrical 

medical device other than 

implantable cardiac pacemak-

ers, cardiac resynchronization 

therapy-pacemakers or implant-

able cardioverter defibrillators 

should consult the manufacturer 

of the device for information 

about its operation under the 

influence of radio waves. Radio 

waves could have unexpected 

effects on the operation of such 

medical devices.

NOTICE

Do not leave your cellular phone 

in the vehicle. The temperature 

inside may rise to a level that 

could damage the phone.

Registering/Connecting a 
Bluetooth

®

 phone

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346

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

(

P.255)

Steering switch

By pressing the phone switch, a 
call can be received or ended 
without taking your hands off the 
steering wheel.

Phone switch

• If the switch is pressed during a 

call, the call will end.

• If the switch is pressed when an 

incoming call is received, the call 
will be answered.

• If the switch is pressed when a 

call waiting call is received, the 
waiting call will be answered.

• If the switch is pressed when an 

Apple CarPlay connection is 
established, the Apple CarPlay 
phone application will be dis-
played on the system screen.

Volume control switch

• Press the “+” side to increase the 

volume.

• Press the “-” side to decrease the 

volume.

Microphone

The microphone is used when 
talking on the phone.

The other party’s voice will be 

heard from the front speakers. 

The audio/visual system will be 

muted during phone calls or when 

hands-free voice commands are 

used.

Talk alternately with the other 

party on the phone. If both parties 

speak at the same time, the other 

party may not hear what has been 

said. (This is not a malfunction.)

Keep call volume down. Other-

wise, the other party’s voice may 

be audible outside the vehicle and 

voice echo may increase. When 

talking on the phone, speak 

clearly towards the microphone.

The other party may not hear you 

clearly when:

• Driving on an unpaved road. 

(Making excessive traffic noise.)

• Driving at high speeds.

• The windows are open.

• The air conditioning vents are 

pointed towards the microphone.

• The sound of the air conditioning 

fan is loud.

• There is a negative effect on 

sound quality due to the phone 

and/or network being used.

Using the phone 
switch/microphone

NOTICE

Do not touch and put a sharp 

object to the microphone. It may 

cause failure.

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347

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

Audio

Press this switch to operate the 
voice command system.

The voice command system 
and its list of commands can 
be operated. (

P.334)

The following data is stored 
for every registered phone. 
When another phone is con-
nected, the following regis-
tered data cannot be read:

• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings

When a phone’s registration is 

deleted, the above-mentioned 

data is also deleted.

A lot of personal data is regis-

tered when the hands-free sys-
tem is used. When selling or 
disposing of the vehicle, initial-
ize the data. (

P.293)

The following data in the sys-
tem can be initialized:

• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings

Once initialized, the data and set-

tings will be erased. Pay much 

attention when initializing the data.

Voice command system

About the contacts in the 
contact list

When selling or disposing 
of the vehicle

-------------------------------------------------------------------------------------------------------------------------------------------------------------

348

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

1

Display the phone top 
screen. (

P.343)

2

Select the desired method to 
call from.

Calling methods from 
phone screen

By call history (

P.348)

By favorites (

P.349)

By contacts (

P.349)

By keypad

*

 (

P.350)

By message (

P.357)

Also the following lists are 
available from each func-
tion’s screen

By voice command system 
(

P.335)

By home screen (

P.351)

*

: The operation cannot be per-

formed while driving.

Up to 30 of the latest call history 
items (missed, incoming and 
outgoing) can be selected.

1

Display the phone top 
screen. (

P.343)

2

Select “History” and select 
the desired contact.

If the contact which is not reg-
istered on the contact list is 
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the 
number to make a call prop-
erly.

3

Check that the dialing screen 
is displayed.

The icons of call type are dis-

played.

: Missed call

: Incoming call

: Outgoing call

When making a call to the same 

number continuously, only the 

most recent call is listed in call his-

tory.

When a phone number registered 

in the contact list is received, the 

name is displayed.

Number-withheld calls are also 

memorized in the system.

International phone calls may not 

be made depending on the type of 
Bluetooth

®

 phone you have.

The list should group together 

consecutive entries with the same 

phone number and same call 

type. For example, two calls from 

John’s mobile would be displayed 

Placing a call using 

the Bluetooth

®

 

hands-free system

After a Bluetooth

®

 phone 

has been registered, a call 
can be made using the 
hands-free system. There 
are several methods by 
which a call can be made, as 
described below.

Calling methods on the 
Bluetooth

®

 phone

By call history

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349

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

Audio

as follows: John (2)

By pressing the 

 switch on the 

steering wheel, a call to the latest 

history item can be made.

Calls can be made using regis-
tered contacts which can be 
selected from a contact list. 
(

P.349)

1

Display the phone top 
screen. (

P.343)

2

Select “Favorites” and select 
the desired contact.

3

Select the desired number.

4

Check that the dialing screen 
is displayed.

Calls can be made by using 
contact data which is transferred 
from a registered cellular phone. 
(

P.361)

Up to 5000 contacts (maximum 
of 4 phone numbers, e-mail 
addresses and addresses per 
contact) can be registered in the 
contact list.

1

Display the phone top 
screen. (

P.343)

2

Select “Contacts” and select 
the desired contact.

3

Select the desired number.

“Add Favorite”/“Remove Favorite”: 

Select to register/remove the con-

tact in the favorites list. (

P.365)

“E-mail Addresses”: Select to dis-

play all registered e-mail addresses 

for the contact.
“Addresses”: Select to display all 

registered addresses for the con-

tact.

4

Check that the dialing screen 
is displayed.

For PBAP compatible Blue-
tooth

®

 phones when “Auto-

matic Transfer” is set to on 
(

P.361)

Contacts are transferred auto-
matically.

By favorites list

By contacts list

When the contact list is 
empty

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350

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

For PBAP compatible Blue-
tooth

®

 phones when “Auto-

matic Transfer” is set to off 
(

P.361)

1

Select the desired item.

Select to always transfer all 
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.

2

Check that a confirmation 
screen is displayed when the 
operation is complete.

For PBAP incompatible but 
OPP compatible Blue-
tooth

®

 phones

1

Select the desired item.

Select to transfer the con-
tacts from the connected cel-

lular phone.
Transfer the contact data to 
the system using a Blue-
tooth

®

 phone.

Select to add a new contact 
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 

2

(

P.364)

Select to cancel transferring.

If your cellular phone is neither 

PBAP nor OPP compatible, the 

contacts cannot be transferred 
using Bluetooth

®

. But the contacts 

can be transferred from USB 

device. (

P.364)

Depending on the type of Blue-
tooth

®

 phone:

• It may be necessary to perform 

additional steps on the phone 

when transferring contact data.

• The registered image in the con-

tact list may not transfer depend-
ing on the type of Bluetooth

®

 

phone connected.

1

Display the phone top 
screen. (

P.343)

2

Select “Keypad” and enter 
the phone number.

3

Select 

 or press the 

 

switch on the steering wheel.

4

Check that the dialing screen 
is displayed.

Depending on the type of Blue-
tooth

®

 phone being connected, it 

may be necessary to perform 

By keypad

-------------------------------------------------------------------------------------------------------------------------------------------------------------

351

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

Audio

additional steps on the phone.

1

Display the home screen. 
(

P.260)

2

Select the desired contact.

3

Check that the dialing screen 
is displayed.

Registering a new contact

1

Select and hold the screen 
button to add a contact.

2

Select the desired contact.

3

Select the desired number.

If there is no contact in the con-

tacts list, the contacts cannot be 

registered at the home screen.

The contact cannot be registered 

at the home screen while driving.

1

Select “Answer” or press the 

 switch on the steering 

wheel to talk on the phone.

“Decline”: Select to refuse to 
receive the call.
To adjust the volume of a received 
call: Turn the “POWER VOLUME” 
knob, or use the volume control 
switch on the steering wheel.

The contact image picture can be 

displayed only when the vehicle is 

not moving.

During international phone calls, 

the other party’s name or number 

may not be displayed correctly 

depending on the type of Blue-
tooth

®

 phone you have.

The incoming call display mode 

can be set. (

P.360)

The ringtone that has been set in 

the sound settings screen can be 

heard when there is an incoming 

call. Depending on the type of 

By home screen

Receiving a call using 

the Bluetooth

®

 

hands-free system

When a call is received, the 
following screen is dis-
played with a sound.

Incoming calls

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352

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

Bluetooth

®

 phone, both the sys-

tem and Bluetooth

®

 phone may 

ring simultaneously when there is 

an incoming call. (

P.359)

Select to display the keypad 
to send tones. (

P.353)

Select to send tones. This 
button only appears when a 
number that contains a (w) is 
dialed in hands-free mode. 
(

P.353)

Select to adjust your voice 
volume that the other party 
hears from their speaker. 
(

P.353)

Select to mute your voice to 
the other party.
Select to change handset 
modes between hands-free 
and cellular phone.
Select to put a call on hold.
To cancel this function, select 

Talking on the Blue-

tooth

®

 hands-free sys-

tem

While talking on the phone, 
the following screen is dis-
played. The operations out-
lined below can be 
performed on this screen.

Call screen operation

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353

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

Audio

“Activate”.
Select to hang up the phone.

Changing from hands-free call to 

cellular phone call is not possible 

while driving.

Only when the vehicle is not mov-

ing, the contact image can be dis-

played.

When cellular phone call is 

changed to hands-free call, the 

hands-free screen will be dis-

played and its functions can be 

operated on the screen.

Changing between cellular phone 

call and hands-free call can be 

performed by operating the cellu-

lar phone directly.

Transferring methods and opera-

tions will be different depending 

on the type of cellular phone you 

have.

For the operation of the cellular 

phone, see the manual that 

comes with it.

By keypad

This operation cannot be per-
formed while driving.

1

Select “0-9”.

2

Enter the desired number.

By selecting “Release 
Tones”

“Release Tones” appear when a 
continuous tone signal (s) con-
taining a (w) is registered in the 
contact list.
This operation can be per-
formed while driving.

1

Select “Release Tones”.

A continuous tone signal is a char-

acter string that consists of num-

bers and the characters “p” or “w”. 

(e.g. 056133w0123p#1)

When the “p” pause tone is used, 

the tone data up until the next 

pause tone will be automatically 

sent after 2 seconds have 

elapsed. When the “w” pause tone 

is used, the tone data up until the 

next pause tone will be automati-

cally sent after a user operation is 

performed.

Release tones can be used when 

automated operation of a phone 

based service such as an answer-

ing machine or bank phone ser-

vice is desired. A phone number 

with continuous tone signals can 

be registered in the contact list.

Tone data after a “w” pause tone 

can be operated by voice com-

mand during a call.

1

Select “Transmit Volume”.

2

Select the desired level for 
the transmit volume.

3

Press the 

 button to dis-

play previous screen.

The sound quality of the voice 

heard from the other party’s 

speaker may be negatively 

impacted.

“Transmit Volume” is dimmed 

when mute is on.

When there are no calls on 
hold during a call: “Hold” is 
displayed. When selected, the 

Sending tones

Transmit volume setting

Switching calls while a 
call is in progress

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354

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

current call is placed on hold.

When there is no current call, 
but there is a call on hold: 
“Activate” is displayed. When 
selected, the system switches 
to the call that was on hold.

When there is another call on 
hold during a call: “Swap 
Calls” is displayed. When 
selected, the current call is 
placed on hold, and the sys-
tem switches to the call that 
was on hold.

This function may not be available 

depending on the type of cellular 

phone.

When a call is interrupted by a 
third party while talking, the 
incoming screen is displayed.

1

Select “Answer” or press the 

 switch on the steering 

wheel to start talking with the 
other party.

To refuse to receive the call: 
Select “Decline”.

Each time “Swap Calls” is 
selected, the party who is on 
hold will be switched.

This function may not be available 

depending on the type of Blue-
tooth

®

 phone.

1

Display the phone top 
screen. (

P.343)

2

Select “Message”.

A confirmation message 
appears when the “Automatic 
Message Transfer” function is 
set to off (

P.367), select 

“Yes”.

3

Check that the message 
screen is displayed.

“Phone”: Select to change to phone 

mode.

The account name is dis-
played on the left side of 

Incoming call waiting

Bluetooth

®

 phone 

message function

Received messages can be 
forwarded from the con-
nected Bluetooth

®

 phone, 

enabling checking and 
replying using the system.

Depending on the type of 
Bluetooth

®

 phone con-

nected, received messages 
may not be transferred to 
the system.

If the phone does not sup-
port the message function, 
this function cannot be 
used. Even when the sup-
ported phone is used, reply 
function may not be used.

Displaying the message 
screen

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355

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

Audio

screen.

Account names are the 
names of the accounts that 
exist on the currently con-
nected phone.

The following functions can 
be used on message function:

• Receiving a message 

(

P.355)

• Checking messages 

(

P.355)

• Replying to a message (dicta-

tion reply) (

P.356)

• Replying to a message (quick 

reply) (

P.357)

• Calling the message sender 

(

P.357)

• Message settings (

P.367)

When an e-mail/SMS/MMS is 
received, the incoming message 
screen pops up with sound and 
is ready to be operated on the 
screen.

Select to check the message.
Select to not open the mes-
sage.
Select to call the message 
sender.

Depending on the type of Blue-
tooth

®

 phone used for receiving 

messages, or its registration sta-

tus with the system, some infor-

mation may not be displayed.

The pop-up screen is separately 

available for incoming e-mail and 

SMS/MMS messages under the 

following conditions:

E-mail:
• “Incoming E-mail Display” is set to 

“Full Screen”. (

P.360)

• “E-mail Notification Pop-up” is set 

to on. (

P.360)

SMS/MMS:
• “Incoming SMS/MMS Display” is 

set to “Full Screen”. (

P.360)

• “SMS/MMS Notification Pop-up” is 

set to on. (

P.360)

Depending on the type of Blue-
tooth

®

 phone being connected, 

E-Mail function cannot be used via 
Bluetooth

®

.

1

Display the message screen. 
(

P.354)

2

Select a desired account 
name.

3

Select the desired message 
from the list.

4

Check that the message is 
displayed.

Receiving a message

Checking received mes-
sages

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356

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

Select to call the message 
sender.
Select to have messages 
read out.
To cancel this function, select 
“Stop”.
When “Automatic Message 
Readout” is set to on, mes-
sages will be automatically 
read out. (

P.367)

Select to display the previous 
or next message.
This function can be chosen 
the method to reply mes-
sage with “Dictation” or 
“Quick Message”.

Reading a text message is not 

available while driving.

Depending on the type of Blue-
tooth

®

 phone being connected, 

this function cannot be used.

Depending on the type of Blue-
tooth

®

 phone being connected, it 

may be necessary to perform 

additional steps on the phone.

Messages are displayed in the 

appropriate connected Blue-
tooth

®

 phone’s registered mail 

address folder. Select the desired 

folder to be displayed.

Only received messages on the 
connected Bluetooth

®

 phone can 

be displayed.

The text of the message is not dis-

played while driving.

Turn the “POWER VOLUME” 

knob, or use the volume control 

switch on the steering wheel to 

adjust the message read out vol-

ume.

“Subject:” field is not shown on 

SMS case.

E-mail only: Select “Mark Unread” 

or “Mark Read” to mark mail 

unread or read on the message 

screen.

This function is available when 

“Update Message Read Status on 

Phone” is set to on. (

P.367)

*

: If equipped

1

Display the message screen. 
(

P.354)

2

Select the desired message 
from the list.

3

Select “Reply”.

4

Select “Dictation”.

5

When the “Say Your Mes-
sage” screen is displayed, 
speak message that you 
want to send.

6

Select “Send” to send mes-
sage.

“Cancel”: Select to cancel sending 

the message.
“Retry”: Select to retry speaking 

message that you want to send.

While the message is being 
sent, a sending message 
screen is displayed.

7

Check that a confirmation 
screen is displayed when the 
operation is complete.

If an error message is dis-
played, follow the guidance 
on the screen to try again.

Replying to a message 
(dictation reply)

*

-------------------------------------------------------------------------------------------------------------------------------------------------------------

357

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

5

Audio

15 messages have already 
been stored.

1

Display the message screen. 
(

P.354)

2

Select the desired message 
from the list.

3

Select “Reply”.

4

Select “Quick Message”.

5

Select the desired message.

: Select to edit the message. 

(

P.357)

6

Select “Send”.

“Cancel”: Select to cancel sending 

the message.

While the message is being 
sent, a sending message 
screen is displayed.

7

Check that a confirmation 
screen is displayed when the 
operation is complete.

If an error message is dis-
played, follow the guidance 
on the screen to try again.

Depending on the type of Blue-
tooth

®

phone, reply function is not 

available.

Editing quick reply mes-
sages

This operation cannot be per-
formed while driving.

1

Select 

 corresponding to 

the desired message to edit.

2

Select “OK” when editing is 
completed.

To reset the edited quick reply 

messages, select “Default”.

Calls can be made to an 
e-mail/SMS/MMS message 
sender’s phone number.
This operation can be per-
formed while driving.

Calling from 
e-mail/SMS/MMS message 
display

1

Display the message screen. 
(

P.354)

2

Select the desired message.

3

Select 

, or press the 

 

switch on the steering wheel.

If there are 2 or more phone 
numbers, select the desired 
number.

4

Check that the dialing screen 
is displayed.

Calling from a number 
within a message

Calls can be made to a number 
identified in a message’s text 
area.
This operation cannot be per-
formed while driving.

1

Display the message screen. 
(

P.354)

2

Select the desired message.

Replying to a message 
(quick reply)

Calling the message 
sender

-------------------------------------------------------------------------------------------------------------------------------------------------------------

358

5-13. Phone operation (Hands-free system for cellular phones)

COROLLA H/B_U

3

Select the text area.

Identified phone numbers 
contained in the message are 
displayed in blue text.

4

Select the desired number.

5

Check that the dialing screen 
is displayed.

A series of numbers may be rec-

ognized as a phone number. Addi-

tionally, some phone numbers 

may not be recognized, such as 

those for other countries.

Calling from the incoming 
message screen

For detail, refer to “Receiving a 
message”. (

P.355)

-------------------------------------------------------------------------------------------------------------------------------------------------------------

359

5-14. Phone settings

COROLLA H/B_U

5

Audio

5-14.Phone settings

1

Press the “MENU” button.

2

Select “Setup”.

3

Select “Phone”.

4

Select the desired item to be 
set.

Connecting a Bluetooth

®

 

device and editing the Blue-
tooth

®

 device information 

(

P.271, 274)

Sound settings

*

 (

P.359)

Notification settings

*

 

(

P.360)

Contact/call history settings

*

 

(

P.361)

Message settings

*

 (

P.367)

*

: This operation cannot be per-

formed while driving.

The call and ringtone volume 
can be adjusted. A ringtone can 
be selected.

1

Display the phone settings 
screen. (

P.359)

2

Select “Sounds”.

3

Select the desired item to be 
set.

Select to set the desired ring-
tone.
Select “-” or “+” to adjust the 
ringtone volume.
Select “-” or “+” to adjust the 
default volume of the other 
party’s voice.

Setup

Displaying the phone set-
tings screen

Phone settings screen

Sounds settings screen

-------------------------------------------------------------------------------------------------------------------------------------------------------------

360

5-14. Phone settings

COROLLA H/B_U

Select to set the desired 
incoming e-mail tone.
Select to set the desired 
incoming SMS/MMS tone.
Select “-” or “+” to adjust the 
incoming SMS/MMS tone 
volume.
Select “-” or “+” to adjust the 
incoming e-mail tone volume.
Select “-” or “+” to adjust the 
message readout volume.
Select to reset all setup 
items.

Depending on the type of Blue-
tooth

®

 phone, certain functions 

may not be available.

1

Display the phone settings 
screen. (

P.359)

2

Select “Notifications”.

3

Select the desired item to be 
set.

Select to change the incom-
ing call display.

“Full Screen”: When a call is 
received, the incoming call screen 
is displayed and can be operated 
on the screen.
“Drop-down”: A message is dis-
played at the top of the screen.

Select to set the SMS/MMS 
notification pop-up on/off.
Select to change the incom-
ing SMS/MMS display.
“Full Screen”: When an 
SMS/MMS message is 
received, the incoming 
SMS/MMS display screen is 
displayed and can be oper-
ated on the screen.
“Drop-down”: When an 
SMS/MMS message is 
received, a message is dis-
played at the top of the 

Notifications settings 
screen

-------------------------------------------------------------------------------------------------------------------------------------------------------------

361

5-14. Phone settings

COROLLA H/B_U

5

Audio

screen.
Select to set the e-mail notifi-
cation pop-up on/off.
Select to change the incom-
ing e-mail display.
“Full Screen”: When an 
e-mail is received, the incom-
ing e-mail display screen is 
displayed and can be oper-
ated on the screen.
“Drop-down”: When an 
e-mail is received, a mes-
sage is displayed at the top 
of the screen.
Select to set display of the 
contact/history transfer com-
pletion message on/off.
Select to reset all setup 
items.

Depending on the type of Blue-
tooth

®

 phone, these functions 

may not be available.

Contacts can be transferred 
from a Bluetooth

®

 phone to this 

system. Contacts and favorites 
can be added, edited and 
deleted. Also, the call history 
can be deleted.

1

Display the phone settings 
screen. (

P.359)

2

Select “Contacts/Call His-
tory”.

3

Select the desired item to be 
set.

For PBAP compatible Blue-
tooth

®

 phones: Select to 

change the contact/history 
transfer settings. (

P.362)

Select to update contacts 
from the connected device. 
(

P.362)

Select to sort contacts by the 
first name or last name field.
Select to add contacts to the 
favorites list. (

P.365)

Select to delete contacts 
from the favorites list. 
(

P.365)

Select to clear the call his-
tory.

*

Select to add new contacts to 
the contact list.

*

 (

P.364)

Select to edit contacts in the 

Contacts/Call history set-
tings screen

-------------------------------------------------------------------------------------------------------------------------------------------------------------

362

5-14. Phone settings

COROLLA H/B_U

contact list.

*

 (

P.365)

Select to delete contacts 
from the contact list.

*

 

(

P.365)

Select to set the voice tags. 
(

P.366)

Select to reset all setup 
items.

*

: For PBAP compatible Bluetooth

®

 

phones, this function is available 
when “Automatic Transfer” is set 
to off. (

P.362)

Depending on the type of Blue-
tooth

®

 phone, certain functions 

may not be available.

Contact data is managed inde-

pendently for every registered 

phone. When one phone is con-

nected, another phone’s regis-

tered data cannot be read.

The automatic contact/history 
function is available for PBAP 
compatible Bluetooth

®

 phones 

only.

1

Select “Automatic Transfer”.

2

Select the desired item to be 
set.

Select to set automatic con-
tact/history transfer on/off. 
When set to on, the phone’s 
contact data and history are 
automatically transferred.
Select to update contacts 
from the connected phone. 
(

P.362)

Select to set the transferred 
contact image display on/off.
Only when the vehicle is not 
moving, the contact image 
can be displayed.
Select to reset all setup 
items.

Updating contacts from 
phone

1

Select “Update Now”.

Contacts are transferred auto-
matically.

2

Check that a confirmation 
screen is displayed when the 
operation is complete.

This operation may be unnec-
essary depending on the type 
of Bluetooth

®

 phone.

If another Bluetooth

®

 device 

is connected when transfer-
ring contact data, depending 
on the phone, the connected 
Bluetooth

®

 device may need 

to be disconnected.

Depending on the type of 
Bluetooth

®

 phone being con-

nected, it may be necessary 
to perform additional steps on 

Setting automatic con-
tact/history transfer

-------------------------------------------------------------------------------------------------------------------------------------------------------------

363

5-14. Phone settings

COROLLA H/B_U

5

Audio

the phone.

Updating the contacts in a 
different way (from the call 
history screen)

*

1

Display the phone top 
screen. (

P.343)

2

Select “History” and select a 
contact not yet registered in 
the contact list.

3

Select “Update Contact”.

4

Select the desired contact.

5

Select a phone type for the 
phone number.

*

: For PBAP compatible Bluetooth

®

 

phones, this function is available 
when “Automatic Transfer” is set 
to off. (

P.361)

When an Android Auto connec-
tion is established, this function 
will be unavailable.

*

*

: This function is not made avail-

able in some countries or areas.

When the contact is not regis-
tered

1

Select “Transfer Contacts 
from Device”.

2

Select “From Phone (Blue-
tooth)”.

3

Transfer the contact data to 
the system using a Blue-
tooth

®

 phone.

This operation may be unnec-
essary depending on the type 
of Bluetooth

®

 phone.

To cancel this function, select 
“Cancel”.

4

Check that a confirmation 
screen is displayed when the 
operation is complete.

When the contact is regis-
tered

1

Select “Transfer Contacts 
from Device”.

2

Select “From Phone (Blue-
tooth)”.

3

Select “Replace Contacts” or 
“Add Contact”.

“Replace Contacts”: Select to trans-

fer the contact from the connected 

cellular phone and replace the cur-

rent one.
“Add Contact”: Select to transfer 

the desired contact data from the 

connected cellular phone to add to 

the current one.

4

Transfer the contact data to 
the system using a Blue-
tooth

®

 phone.

This operation may be unnec-
essary depending on the type 
of Bluetooth

®

 phone.

To cancel this function, select 
“Cancel”.

5

Check that a confirmation 
screen is displayed when the 
operation is complete.

Transfer contacts from 
device

From phone (OPP compati-
ble Bluetooth

®

 phones only)

-------------------------------------------------------------------------------------------------------------------------------------------------------------

364

5-14. Phone settings

COROLLA H/B_U

Backed-up contact data 
(“vCard” formatted) can be 
transferred from USB device or 
Bluetooth

®

 phone to this sys-

tem.

1

Connect a USB device. 
(

P.299)

2

Select “Transfer Contacts 
from Device”.

3

Select “From USB”.

4

Select “USB 1” or “USB 2” 
when the multiple USB 
devices are connected. If a 
USB device is connected, 
skip this procedure.

5

Select “Replace Contacts” or 
“Add Contact”. If the contact 
is already registered, skip 
this procedure.

“Replace Contacts”: Select to trans-

fer the contact from the connected 
USB device or Bluetooth

®

 phone 

and replace the current one.
“Add Contact”: Select to transfer 

the desired contact data from the 

connected USB device or Blue-
tooth

®

 phone to add to the current 

one.

6

Select a desired file from 
vCard file list.

7

Check that a confirmation 
screen is displayed when the 
operation is complete.

Depending on the type of Blue-
tooth

®

 phone used and number of 

files, it may take time to display 

vCard file lists and download con-

tacts.

Downloading may not complete 

correctly in the following cases:

• If the engine switch is turned off 

during downloading.

• If the USB device or Bluetooth

®

 

phone is removed before down-

loading is complete.

New contact data can be regis-
tered.
Up to 4 numbers per person can 
be registered. For PBAP com-
patible Bluetooth

®

 phones, this 

function is available when “Auto-
matic Transfer” is set to off. 
(

P.361)

1

Select “New Contact”.

2

Enter the name and select 
“OK”.

3

Enter the phone number and 
select “OK”.

4

Select the phone type for the 
phone number.

5

To add another number to 
this contact, select “Yes”.

Registering a new contact 
in a different way (from the 
call history screen)

1

Display the phone top 
screen. (

P.343)

2

Select “History” and select a 
contact not yet registered in 
the contact list.

3

Select “Add to Contacts”.

From USB device

Registering a new contact 
to the contacts list

-------------------------------------------------------------------------------------------------------------------------------------------------------------

365

5-14. Phone settings

COROLLA H/B_U

5

Audio

4

Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 

2

(

P.364)

For PBAP compatible Blue-
tooth

®

 phones, this function is 

available when “Automatic 
Transfer” is set to off. (

P.361)

1

Select “Edit Contact”.

2

Select the desired contact.

3

Select 

 next to the name 

or desired number.

4

Enter the name or the phone 
number and select “OK”.

For PBAP compatible Blue-
tooth

®

 phones, this function is 

available when “Automatic 
Transfer” is set to off. (

P.361)

1

Select “Delete Contacts”.

2

Select the desired contact 
and select “Delete”.

3

Select “Yes” when the confir-
mation screen appears.

Multiple data can be selected and 

deleted at the same time.

When a Bluetooth

®

 phone is 

deleted, the contact data will be 

deleted at the same time.

Up to 15 contacts (maximum of 

4 numbers per contact) can be 
registered in the favorites list.

Registering the contacts in 
the favorites list

1

Select “Add Favorite”.

2

Select the desired contact to 
add to the favorites list.

Dimmed contacts are already 
stored as a favorite.

3

Check that a confirmation 
screen is displayed when the 
operation is complete.

When 15 contacts have 
already been registered to the 
favorites list

1

When 15 contacts have 
already been registered to 
the favorites list, a registered 
contact needs to be replaced.
Select “Yes” when the confir-
mation screen appears to 
replace a contact.

2

Select the contact to be 
replaced.

3

Check that a confirmation 
screen is displayed when the 
operation is complete.

Registering contacts in the 
favorites list in a different 
way (from the contact 
details screen)

1

Display the phone top 
screen. (

P.343)

2

Select “Contacts” and select 
the desired contact.

3

Select “Add Favorite”.

Editing the contact data

Deleting the contact data

Favorites list setting

-------------------------------------------------------------------------------------------------------------------------------------------------------------

366

5-14. Phone settings

COROLLA H/B_U

4

Check that a confirmation 
screen is displayed when the 
operation is complete.

Deleting the contacts in the 
favorites list

1

Select “Remove Favorite”.

2

Select the desired contacts 
and select “Remove”.

3

Select “Yes” when the confir-
mation screen appears.

4

Check that a confirmation 
screen is displayed when the 
operation is complete.

Deleting contacts in the 
favorites list in a different 
way (from the contact 
details screen)

1

Display the phone top 
screen. (

P.343)

2

Select “Favorites” or “Con-
tacts” and select the desired 
contact to delete.

3

Select “Remove Favorite”.

4

Select “Yes” when the confir-
mation screen appears.

5

Check that a confirmation 
screen is displayed when the 
operation is complete.

Calls can be made by saying the 
voice tag of a registered contact 
in the contact list. (

P.334)

1

Select “Manage Voice Tags”.

2

Select the desired item to be 
set.

Select to register a new voice 
tag. (

P.366)

Select to edit a voice tag. 
(

P.366)

Select to delete a voice tag. 
(

P.367)

Registering a voice tag

Up to 50 voice tags can be reg-
istered.

1

Select “New”.

2

Select the desired contact to 
register a voice tag for.

3

Select “Rec” and record a 
voice tag.

When recording a voice tag, 
do so in a quiet area.

“Play”: Select to play the voice tag.

4

Select “OK” when voice tag 
registration is complete.

Editing a voice tag

1

Select “Edit”.

2

Select the desired contact to 
edit.

3

Follow the steps in “Register-
ing a voice tag” from step 

3

(

P.366)

Setting voice tags

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5-14. Phone settings

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5

Audio

Deleting the voice tag

1

Select “Delete”.

2

Select the desired contact 
and select “Delete”.

3

Select “Yes” when the confir-
mation screen appears.

Multiple data can be selected and 

deleted at the same time.

Voice tags are deleted when the 

set language of the system is 

changed. (

P.290)

1

Display the phone settings 
screen. (

P.359)

2

Select “Messaging”.

3

Select the desired item to be 
set.

Select to set automatic mes-
sage transfer on/off.
Select to set automatic mes-
sage readout on/off.
Select to set updating mes-
sage read status on phone 
on/off.
Select to set display of mes-
saging account names on the 
message screen on/off.
When set to on, messaging 

account names used on the 
cellular phone will be dis-
played.
Select to set adding the vehi-
cle signature to outgoing 
messages on/off.
The vehicle signature can be 
edited. (

P.367)

Select to reset all setup 
items.

Depending on the phone, these 

functions may not be available.

1

Select “Vehicle Signature”.

2

Select the desired item to be 
set.

Select to set adding the vehi-
cle signature to outgoing 
messages on/off.
Select to edit the vehicle sig-
nature. (

P.367)

Select to reset all setup 
items.

Editing vehicle signature

1

Select “Edit Vehicle Signa-
ture”.

Message settings screen

Vehicle signature settings

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5-14. Phone settings

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2

Enter desired signature with 
using keyboard.

3

Select “OK”.

4

Select “OK” on the confirma-
tion screen, or select “Edit 
Again” when it needs to 
amend.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

369

5-15. What to do if... (Bluetooth

®

)

COROLLA H/B_U

5

Audio

5-15.What to do if... (Bluetooth®)

The connected device may 
not be a compatible Blue-
tooth

®

 cellular phone.

For a list of specific devices 
which operation has been con-
firmed on this system, check 
with your Toyota dealer or the 
following website: 
https://www.toy-
ota.com/audio-multimedia in the 
United States, 
https://www.toyota.ca/con-
nected in 
Canada, and 
http://www.toy-
otapr.com/audio-multimedia in 
Puerto Rico

The Bluetooth

®

 version of 

the connected cellular 
phone may be older than 
the specified version.

Use a cellular phone with Blue-
tooth

®

 version 2.0 or higher 

(recommended: Ver. 4.1 +EDR 
or higher). (

P.269)

An incorrect passcode was 
entered on the cellular 
phone.

Enter the correct passcode on 
the cellular phone.

The registration operation 
has not been completed on 
the cellular phone side.

Complete the registration opera-
tion on the cellular phone 
(approve registration on the 
phone).

Old registration informa-
tion remains on either this 
system or the cellular 
phone.

Delete the existing registration 
information from both this sys-
tem and the cellular phone, then 
register the cellular phone you 
wish to connect to this system. 
(

P.273)

Troubleshooting

If there is a problem with the 
hands-free system or a 
Bluetooth

®

 device, first 

check the table below.

Troubleshooting

When using the 
hands-free system with a 
Bluetooth

®

 device

The hands-free system or 
Bluetooth

®

 device does not 

work.

When registering/connect-
ing a cellular phone

A cellular phone cannot be 
registered.

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370

5-15. What to do if... (Bluetooth

®

)

COROLLA H/B_U

Another Bluetooth

®

 device 

is already connected.

Manually connect the cellular 
phone you wish to use to this 
system. (

P.271)

Bluetooth

®

 function is not 

enabled on the cellular 
phone.

Enable the Bluetooth

®

 function 

on the cellular phone.

Automatic Bluetooth

®

 con-

nection on this system is 
set to off.

Set automatic Bluetooth

®

 con-

nection on this system to on 
when the engine switch is in 
ACC or ON mode. (

P.275)

Preferred device settings 
function on this system is 
set to on.

Set preferred device settings 
function on this system to off. 
(

P.276)

Set the desired cellular phone to 
the highest automatic connec-
tion priority. (

P.276)

Bluetooth

®

 function is not 

enabled on the cellular 
phone.

Enable the Bluetooth

®

function 

on the cellular phone.

Old registration informa-
tion remains on either this 
system or the cellular 
phone.

Delete the existing registration 
information from both this sys-
tem and the cellular phone, then 
register the cellular phone you 
wish to connect to this system. 
(

P.274)

Your vehicle is in a 

 area.

Move to where 

 no longer 

appears on the display.

A Bluetooth

®

 connection 

cannot be made.

A cellular phone cannot be 
connected.

When making/receiving a 
call

A call cannot be 
made/received.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

371

5-15. What to do if... (Bluetooth

®

)

COROLLA H/B_U

5

Audio

The profile version of the 
connected cellular phone 
may not be compatible with 
transferring phonebook 
data.

For a list of specific devices 
which operation has been con-
firmed on this system, check 
with your Toyota dealer or the 
following website: 
https://www.toy-
ota.com/audio-multimedia in the 
United States, 
https://www.toyota.ca/con-
nected in 
Canada, and 
http://www.toy-
otapr.com/audio-multimedia in 
Puerto Rico

Automatic contact transfer 
function on this system is 
set to off.

Set automatic contact transfer 
function on this system to on. 
(

P.362)

Passcode has not been 
entered on the cellular 
phone.

Enter the passcode on the cellu-
lar phone if requested (default 
passcode: 1234).

Transfer operation on the 
cellular phone has not com-
pleted.

Complete transfer operation on 
the cellular phone (approve 
transfer operation on the 
phone).

Automatic contact transfer 
function on this system is 
set to on.

Set automatic contact transfer 
function on this system to off. 
(

P.362)

Message transfer is not 
enabled on the cellular 
phone.

Enable message transfer on the 
cellular phone (approve mes-
sage transfer on the phone).

Automatic transfer func-
tion on this system is set to 
off.

Set automatic transfer function 
on this system to on. (

P.362)

When using the phone-
book

Phonebook data cannot be 
transferred manually/auto-
matically.

Phonebook data cannot be 
edited.

When using the Blue-
tooth

®

 message function

Messages cannot be viewed.

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372

5-15. What to do if... (Bluetooth

®

)

COROLLA H/B_U

Notification of 
SMS/MMS/E-mail reception 
on this system is set to off.

Set notification of 
SMS/MMS/E-mail reception on 
this system to on. (

P.360)

Automatic message trans-
fer function is not enabled 
on the cellular phone.

Enable automatic transfer func-
tion on the cellular phone.

Connection confirmation 
display on this system is 
set to on.

To turn off the display, set con-
nection confirmation display on 
this system to off. (

P.276)

*

: The engine switch is in ACC or 

ON mode.

The cellular phone is not 
close enough to this sys-
tem.

Bring the cellular phone closer 
to this system.

Radio interference has 
occurred.

Turn off Wi-Fi

®

 devices or other 

devices that may emit radio 
waves.

The cellular phone is the 
most likely cause of the 
symptom.

Turn the cellular phone off, 
remove and reinstall the battery 
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s 
Bluetooth

®

 connection.

Disable the Wi-Fi

®

 connection of 

the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application 
installed on the cellular phone, 
carefully check its source and 
how its operation might affect 
this system.

For details, refer to the owner’s 

manual that came with the cellular 

phone.

New message notifications 
are not displayed.

In other situations

The Bluetooth

®

 connection 

status is displayed at the top 
of the screen each time the 
system is activated

*

.

Even though all conceivable 
measures have been taken, 
the symptom status does not 
change.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

373

5-16. Connected Services Overview

COROLLA H/B_U

5

Audio

5-16.Connected Services Overview

Audio Plus/Premium Audio

Owners of this system should 
refer to the “NAVIGATION AND 
MULTIMEDIA SYSTEM 
OWNER’S MANUAL”.

The functions included are 
classified into the following 
three types.

• Type A: Function achieved by 

using a smart phone or an 
embedded cellular device in the 
vehicle (DCM: Data Communica-
tion Module) and the system

• Type B: Function achieved by 

using DCM and the system

• Type C: Function achieved by 

using DCM

Each function is available in the 

following areas:

• Toyota apps is available in the 

contiguous United States, Wash-

ington D.C., Alaska, Hawaii, 

Puerto Rico and Canada.

• Toyota apps is not available in the 

United States Virgin Islands.

• Wi-Fi

®

 Hotspot is available in the 

contiguous United States, Wash-

ington D.C.,Alaska and Hawaii.

• Wi-Fi

®

 Hotspot is not available in 

Puerto Rico, Canada, and in the 

United States Virgin Islands.

• Safety Connect features include:

Automatic Collision Notification, 

Emergency Assistance, S.O.S, 

Stolen Vehicle Location (available 

in the contiguous United States, 

Washington D.C., Hawaii, Alaska, 

Puerto Rico and Canada) and 

Enhanced Roadside Assistance 

(available in the contiguous 

United States, Washington D.C., 

Alaska, Puerto Rico and Canada).

• Safety Connect is not available in 

the United States Virgin Islands.

Connected services functionality 

is dependent upon network recep-

tion level and signal strength.

Functional overview

Toyota Connected hotspot 
includes Toyota apps, 
Wi-Fi

®

 Hotspot and Safety 

Connect.

Functional overview

Function

Type

Toyota apps

Type A

Wi-Fi

®

 Hotspot

Type B

Safety Connect

Type C

-------------------------------------------------------------------------------------------------------------------------------------------------------------

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5-16. Connected Services Overview

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*

: If equipped

Content provider

Type A: Function achieved by using a smart 
phone or DCM

*

Of the functions included with Connected Services, the Toyota 
apps relies on the use of a smart phone or DCM.

Using a smart phone

• Toyota audio multimedia system enables applicable apps 

installed on a smart phone to be displayed on and operated from 
the screen via a Bluetooth

®

.

Via DCM

• Toyota audio multimedia system enables applicable apps 

installed on the system to be displayed on and operated from the 
screen.

A few settings must be performed before Toyota apps can be 
used. (

P.379)

By using a smart phone or DCM

-------------------------------------------------------------------------------------------------------------------------------------------------------------

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5-16. Connected Services Overview

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5

Audio

Provides contents to the application server.
Application server
Provides applications to the system or a smart phone.

Smart phone

*

Using the Toyota mobile application, communication is relayed 
between the system, application server and contents provider. 
The smart phone cannot be operated while communicating.
Applications
Display usable content from the content providers on the screen 
using the data connection of the connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equipped 
with an application player to run applications.
Via DCM

*

: For known compatible phones, refer to

https://www.toyota.com/connected-services in the United States,
https://www.toyota.ca/connected in Canada, and
http://www.toyotapr.com/connected-services in Puerto Rico.

The required operations to acti-
vate applications and connect a 
smart phone to the system, and 
the registration steps for the 
connected services are 
explained in this section.

Subscription

User registration is required to 
start using the Toyota apps 
function. (

P.376)

Toyota apps does not require 
an activation fee or monthly 
recurring fees.

Services requiring a separate 
contract can also be used.

*

*

: For details, refer to 

https://www.toyota.com/con-
nected-services
or call 1-800-331-4331 in the 
United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/con-
nected-services
or call 1-877-855-8377 in Puerto 
Rico.

Availability of function

Toyota apps is available in the 
contiguous United States, 
Washington D.C., Alaska, 
Hawaii, Puerto Rico and Can-
ada.

Toyota apps is not available in 

Before using the function

-------------------------------------------------------------------------------------------------------------------------------------------------------------

376

5-16. Connected Services Overview

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the United States Virgin 
Islands.

Data usage fees may apply while 

using Toyota apps function. Con-

firm data usage fees before using 

this function.

For details regarding operation of 

the Toyota apps, refer to

https://www.toyota.com/con-

nected-services

in the United States,

https://www.toyota.ca/connected

in Canada, and

http://www.toyotapr.com/con-

nected-services

in Puerto Rico.

These functions are not made 

available in some countries or 

areas. Availability of functions of 

the Toyota apps is dependent on 

network reception level.

Initializing personal data

The personal data used in appli-
cations can be reset. (

P.293)

The following personal data 
can be deleted and returned 
to their default settings:

• Downloaded contents
• Radio stations that were listened 

to

Once initialized, the data and set-

tings will be erased. Pay much 

attention when initializing the data.

Settings required to use 
Toyota mobile application

Perform the settings in the fol-
lowing order.

1

Download the Toyota mobile 
application to your smart 
phone or the system.

2

Register the smart phone 
with the system.

In order to use Toyota mobile appli-

cation, the following must first be 

performed:

Download the Toyota mobile 
application onto your smart 
phone or the system, and 
login to the application. 
(

P.376)

Register the smart phone, on 
which the Toyota mobile appli-
cation was installed, with the 
system. (

P.376)

Register a Bluetooth

®

 phone 

with the hands-free system. 
(

P.376)

Registering the Toyota 
mobile application applica-
tion

Registration is optional.

1

Download the Toyota mobile 
application to your smart 
phone or the system.

2

Run the Toyota mobile appli-
cation on your smart phone 
or the system.

3

Enter the information 
required into the Toyota 
mobile application. Login to 
the application.

Applications can only be used 

when the Toyota mobile applica-

tion has been downloaded to your 

smart phone or the system, and 

Preparation before using 
Toyota mobile application

-------------------------------------------------------------------------------------------------------------------------------------------------------------

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5-16. Connected Services Overview

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5

Audio

the application is running.

Toyota mobile application opera-

tional procedures can also be con-

firmed by visiting

https://www.toyota.com/con-

nected-services

in the United States,

https://www.toyota.ca/connected

in Canada, and

http://www.toyotapr.com/con-

nected-services

in Puerto Rico.

If a Toyota mobile application is 

used while iPod audio/video is 

being played back, system opera-

tion may become unstable.

*

: If equipped

Subscription

After you have signed the 
Telematics Subscription Ser-
vice Agreement and are 
enrolled, you can begin 
receiving services. A variety 
of subscription terms are 
available. Contact your Toyota 
dealer, or call 1-800-331-4331 
in the United States, 
1-888-869-6828 in Canada, 
and 1-877-855-8377 in Puerto 
Rico, for further subscription 
details. (

P.375)

Availability of functions

Wi-Fi

®

 Hotspot is available in 

the contiguous United States, 
Washington D.C., Alaska and 

Type B: Function 

achieved by using 

DCM and the system

*

The functionality of Wi-Fi

®

 

Hotspot is made possible 
through the shared work of 
the DCM and the system.

This service is available by 
subscription and supported 
by the Toyota response cen-
ter, which operates 24 hours 
a day, 7 days a week.

For details about Wi-Fi

®

 

Hotspot:

P.278

Before using the function

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5-16. Connected Services Overview

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Hawaii.

Wi-Fi

®

 Hotspot is not avail-

able in Puerto Rico, Canada, 
and in the United States Vir-
gin Islands.

*

: If equipped

Type C: Function 

achieved by using 

DCM

*

The functionality of Safety 
Connect is made possible 
by the use of a DCM.

For details, (

P.58)

-------------------------------------------------------------------------------------------------------------------------------------------------------------

379

5-17. Connected Services Operation

COROLLA H/B_U

5

Audio

5-17.Connected Services Operation

From the “MENU” button

1

Press the “MENU” button.

2

Select “Apps”.

3

Follow the steps in “From the 
“APPS” button” from step 

3

(

P.379)

From the “APPS” button

1

Press the “APPS” button.

2

Select “Apps”.

If a specific application screen 
is displayed, select “Apps” 
again.

3

Select the desired application 
screen button.

: Select to activate an applica-

tion.
“Update”: Select to update the 

applications. (

P.379)

“App Catalog”: Select to change the 

order of the applications. (

P.380)

: Displays the number of new 

notifications for the application

When the App Suite is activated, 
an application may need to be 
updated. To update an applica-
tion, it is necessary to download 
update data and install it.

Downloading update

If an update is available, 
“Update” can be selected.

Toyota apps

Toyota apps is a function 
that enables certain apps 
installed on a smart phone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota apps can 
be used, some setup needs 
to be performed. (

P.376)

For details about the func-
tions and services provided 
by each application, refer to
https://www.toy-
ota.com/connected-services
in the United States,
https://www.toyota.ca/con-
nected
in Canada, and
http://www.toy-
otapr.com/connected-ser-
vices
in Puerto Rico.

Using Toyota apps

Updating an application

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5-17. Connected Services Operation

COROLLA H/B_U

1

Select “Update” on the appli-
cation screen. (

P.379)

2

Check that downloading 
starts.

“Download in Background”: Select 

to operate other functions while 

downloading.
“Cancel”: Select to cancel updating.

3

Check that downloading is 
complete.

“Later”: Select to install later. When 

this screen button is selected, the 

screen will return to the last dis-

played screen. To install the update 

data: (

P.380)

“See Detail”: Select to display 

detailed information on the update 

data.
“Install”: Select to install the update 

data. Follow the steps “Installing 

the update data” from step 

2

(

P.380)

Installing the update data

After the downloading is com-
plete, “Update” will be changed 
to “Install”.

1

Select “Install” on the appli-
cation screen. (

P.379)

2

Select “Continue”.

“Later”: Select to postpone the 

installation of the update data and 

go back to the previous screen.

3

Check that installing is 
started.

“Install in Background”: Select to 

operate other functions while 

installing.

4

Select “OK” after the install-
ing is complete.

The Toyota apps cannot be oper-

ated while installing.

Order of the applications can be 
changed.

1

Display the application 
screen. (

P.379)

2

Select “App Catalog”.

3

Select the desired application 
to be moved.

4

Select “<<” or “>>” to move 
the application, and then 
select the done button.

When problems occur with start-
ing the application player, a 
message will appear on the 
screen. Referring to the follow-
ing items, identify the problem 
and take the suggested correc-
tive action.

“When it is safe and legal to 
do so, please ensure your 
mobile application is running 
and logged in on your phone.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico, to confirm if the 

Reordering the applica-
tions

If a message appears on 
the screen

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381

5-17. Connected Services Operation

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5

Audio

phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota mobile application.

“Installation failed, please try 
again”

Installation can be attempted again 
by changing to the application 
screen and pressing the “Install” 
switch.

“Application download error. 
Please try again later.”

Downloading can be attempted 
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the 
“Download” switch again.

“Download error, some mobile 
application functions may not 
work as expected. Please 
reinitiate the download pro-
cess.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota mobile application.
Please ensure your Toyota mobile 
application is running and logged in 
on your phone while vehicle is not 
moving.

“To use the services, mobile 
application needs to be run-
ning on your phone. For more 
information, please visit toy-
ota.com or call 
1-800-331-4331 in the United 
States, 1-888-869-6828 in 
Canada, and 1-877-855-8377 
in Puerto Rico.”

The Toyota mobile application can-
not be connected to Bluetooth

®

 

SPP.
Refer to
https://www.toyota.com/con-
nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico, to confirm if the 
phone is Bluetooth

®

 SPP compati-

ble or not, and then activate the 
Toyota mobile application.

“Communication unsuccess-
ful. Please try again.”

Communication was disconnected.
After a few moments, retry the 
operation.

A keyword can be entered to an 
application by the software key-
board or voice recognition func-
tion. For details about the 
functions and services provided 
by each application, refer to
https://www.toyota.com/con-

Entering keyword opera-
tion

-------------------------------------------------------------------------------------------------------------------------------------------------------------

382

5-17. Connected Services Operation

COROLLA H/B_U

nected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/con-
nected-services
in Puerto Rico.

The keyboard layout can be 
changed. (

P.290)

1

Display the application 
screen. (

P.379)

2

Select the desired application 
screen button.

3

Select the character entering 
space.

4

Enter a search term, and 
then select “OK”.

5

Entering characters will be 
reflected on the character 
entering space.

For details on operating the 
keyboard: 

P.261

1

Display the application 
screen. (

P.379)

2

Select the desired application 
screen button.

3

Press the talk switch. 
(

P.334)

4

Say the desired keyword.

Completion of the keyword 
will be detected automatically.

5

Search results will be dis-
played on the screen.

Entering a keyword using 
the software keyboard

Entering a keyword using 
the voice recognition func-
tion

-------------------------------------------------------------------------------------------------------------------------------------------------------------

383

5-18. Toyota apps settings

COROLLA H/B_U

5

Audio

5-18.Toyota apps settings

1

Press the “MENU” button.

2

Select “Setup”.

3

Select “Toyota Apps”.

4

Select the desired items to 
be set.

Select to set the pop up 
reminder for smart phone 
data usage. (

P.381)

Select to detect iPhone app 
automatically on/off.

Select to set the enhanced 
mode with connecting USB 
device on/off.

• When an iPhone is connected 

while this setting is set to “On”, 
communication with devices con-
nected to other USB ports may 
not be possible. Also, depending 
on the device, charging may not 
be possible.

Select to reset all setup 
items.

The data use notification 
pop-up, which indicates that the 
system will use an internet con-
nection, can be enabled/dis-
abled.

1

Display the Toyota apps set-
tings screen. (

P.383)

2

Select “Data Usage Mes-
sage”.

3

Change the setting as 
desired.

Setup

The settings of Toyota apps 
can be changed.

Displaying the Toyota 
apps settings screen

Toyota apps settings 
screen

Data use notification 
pop-up settings

-------------------------------------------------------------------------------------------------------------------------------------------------------------

384

5-18. Toyota apps settings

COROLLA H/B_U

-------------------------------------------------------------------------------------------------------------------------------------------------------------

385

COROLLA H/B_U

6

6

Interior

 featur

es

Interior features

.

6-1. Using the air conditioning

system and defogger

Automatic air conditioning 

system.......................

386

Heated steering wheel/seat 

heaters ......................

393

6-2. Using the interior lights

Interior lights list ..........

395

6-3. Using the storage features

List of storage features

..................................

397

Luggage compartment fea-

tures ..........................

400

6-4. Other interior features

Other interior features .

402

-------------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

 

 

 

 

 

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