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Toyota Highlander Hybrid (2018 year). Instruction - part 9

136

3-2. Opening, closing and locking the doors

■ When reconnecting the 12-volt battery or changing a fuse while the back

door is open (vehicles with a power back door)

To enable the power back door to operate properly, initialize the system by

completely closing the back door manually. If the 12-volt battery is recon-

nected or a fuse is changed while the back door is closed, initializing the sys-

tem is not necessary.

■ Customization

Settings (e.g. power back door opening angle) can be changed.

(Customizable features: →P. 671)

WARNING

Observe the following precautions.

Failure to do so may result in death or serious injury.

■Before driving

● Make sure that the back door is fully closed. If the back door is not fully

closed, it may open unexpectedly while driving and hit near-by objects or

luggage in the luggage compartment may be thrown out, causing an acci-

dent.

● Do not allow children to play in the luggage compartment.

If a child is accidentally locked in the luggage compartment, they could

have heat exhaustion or other injuries.

● Do not allow a child to open or close the back door.

Doing so may cause the back door to move unexpectedly, or cause the

child’s hands, head, or neck to be caught by the closing back door.

■ Important points while driving

Never let anyone sit in the luggage compartment. In the event of sudden

braking, sudden swerving or a collision, they are susceptible to death or

serious injury.

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WARNING

■Operating the back door

Observe the following precautions.

Failure to do so may cause parts of the body to be caught, resulting in death

or serious injury.

● Remove any heavy loads, such as snow and ice, from the back door

before opening it. Failure to do so may cause the back door to suddenly

shut again after it is opened.

● When opening or closing the back door, thoroughly check to make sure

the surrounding area is safe.

● If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

● Use caution when opening or closing the back door in windy weather as it

3

may move abruptly in strong wind.

● Vehicles without a power back door:

The back door may suddenly shut if it is

not opened fully. It is more difficult to

open or close the back door on an

incline than on a level surface, so

beware of the back door unexpectedly

opening or closing by itself. Make sure

that the back door is fully open and

secure before using the luggage com-

partment.

● When closing the back door, take extra

care to prevent your fingers etc. from

being caught.

● Vehicles without a power back door:

When closing the back door, make sure

to press it lightly on its outer surface.

If

the back door handle is used to fully

close the back door, it may result in

hands or arms being caught.

● Do not pull on the back door damper stay (vehicles without a power back

door) or back door spindle (vehicles with a power back door) to close the

back door, and do not hang on the back door damper stay (vehicles with-

out a power back door) or back door spindle (vehicles with a power back

door).

Doing so may cause hands to be caught or the back door damper stay

(vehicles without a power back door) or back door spindle (vehicles with a

power back door) to break, causing an accident.

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3-2. Opening, closing and locking the doors

WARNING

● Vehicles without a power back door: If a bicycle carrier or similar heavy

object is attached to the back door, it may suddenly shut again after being

opened, causing someone’s hands, head or neck to be caught and

injured. When installing an accessory part to the back door, using a genu-

ine Toyota part is recommended.

■Back door closer (vehicles with a power back door)

● In the event that the back door is left

slightly open, the back door closer will

automatically close it to the fully closed

position. It takes several seconds

before the back door closer begins to

operate. Be careful not to catch fingers

or anything else in the back door, as this

may cause bone fractures or other seri-

ous injuries.

● Use caution when using the back door closer as it still operates when the

power back door system is canceled.

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WARNING

■ Power back door (if equipped)

Observe the following precautions when operating the power back door.

Failure to do so may cause death or serious injury.

● Check the safety of the surrounding area to make sure there are no obsta-

cles or anything that could cause any of your belongings to get caught.

● If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

● If the power back door system is turned off with the main switch while the

back door is operating automatically, the automatic operation is stopped.

The back door then has to be operated manually. Take extra care when on

an incline, as the back door may open or close unexpectedly.

3

● If the operating conditions of the power back door are no longer met, a

buzzer may sound and the back door may stop opening or closing. The

back door then has to be operated manually. Take extra care when on an

incline, as the back door may open or close abruptly.

● On an incline, the back door may suddenly shut after it opens. Make sure

the back door is fully open and secure.

● In the following situations, the power back door may detect an abnormality

and automatic operation may be stopped. In this case, the back door has

to be operated manually. Take extra care when on an incline, as the back

door may open or close abruptly.

• When the back door contacts an obstacle

• When the 12-volt battery voltage suddenly drops, such as when the

power switch is turned to ON mode or the hybrid system is started

during automatic operation

● If a bicycle carrier or similar object is attached to the back door, the power

back door may not operate, causing itself to malfunction, or the back door

may move in the closing direction after being opened, causing someone’s

hands, head or neck to be caught and injured. When installing an acces-

sory part to the back door, ask your Toyota dealer for details.

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3-2. Opening, closing and locking the doors

WARNING

■ Jam protection function (vehicles with a power back door)

Observe the following precautions.

Failure to do so may cause death or serious injury.

● Never use any part of your body to intentionally activate the jam protection

function.

● The jam protection function may not work if something gets caught just

before the back door fully closes. Be careful not to catch fingers or any-

thing else.

●The jam protection function may not work depending on the shape of the

object that is caught. Be careful not to catch fingers or anything else.

NOTICE

■ Back door damper stays (vehicles without a power back door)

The back door is equipped with damper stays that hold the back door in

place.

Observe the following precautions.

Failure to do so may cause damage to the back door damper stay, resulting

in malfunction.

● Do not attach any foreign objects, such

Damper stays

as stickers, plastic sheets, or adhesives

to the damper stay rod.

● Do not touch the damper stay rod with

gloves or other fabric items.

● Do not attach any accessories other

than genuine Toyota parts to the back

door.

● Do not place your hand on the damper stay or apply lateral forces to it.

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NOTICE

■Back door spindles (vehicles with a power back door)

The back door is equipped with spindles that hold the back door in place.

Observe the following precautions.

Failure to do so may cause damage to the back door spindle, resulting in

malfunction.

● Do not attach any foreign objects, such

Spindles

as stickers, plastic sheets, or adhesives

to the spindle rod.

● Do not touch the spindle rod with gloves

or other fabric items.

● Do not attach any accessories to the

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back door. When attaching, ask your

Toyota dealer for details.

● Do not place your hand on the spindle or apply lateral forces to it.

■ To prevent back door closer malfunction (vehicles with a power back

door)

Do not apply excessive force to the back door while the back door closer is

operating.

■ To prevent damage to the power back door (if equipped)

● Make sure that there is no ice between the back door and frame that

would prevent movement of the back door. Operating the power back door

when excessive load is present on the back door may cause a malfunc-

tion.

● Do not apply excessive force to the back door while the power back door

is operating.

● Take care not to damage the sensors (installed on the right and left edges

of the power back door) with a knife or other sharp object. If the sensor is

disconnected, the power back door will not close automatically.

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Glass hatch∗

Opening the glass hatch

The glass hatch can be opened using the glass hatch opener.

When the back door is

1

unlocked: Press the button to

pop up the glass hatch.

When the back door is locked:

While carrying the electronic

key on your person, press the

button to pop up the glass

hatch.

2

Raise the glass hatch using the

knob

■Luggage compartment light

→P. 134

■ The glass hatch can be opened when

The back door is closed.

■ Opening and closing the glass hatch

● Open the glass hatch slowly and carefully.

● Make sure that the rear window wiper is switched off.

● Do not rotate the rear wiper arm when the glass hatch is open. (If the rear

wiper arm is rotated, turn the wiper switch on after closing the glass hatch.

The rear wiper arm will return to the correct position automatically after

operating once.)

● Make sure that the back door is closed before closing the glass hatch.

■ After closing the glass hatch

Check that the glass hatch is firmly closed. If it is not firmly closed, the rear

window wiper and washer will not operate correctly.

∗: If equipped

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143

■Function to prevent the glass hatch being locked with the electronic key

● When all doors are locked, closing the glass hatch with the electronic key

left inside the luggage compartment will sound an alarm.

In this case, the glass hatch can be opened by pressing the glass hatch

opener.

● If the spare electronic key is put in the luggage compartment with all the

doors locked, the key confinement prevention function will activate and the

glass hatch can be opened. In order to prevent theft, take all electronic keys

with you when leaving the vehicle.

● If the electronic key is put in the luggage compartment with all the doors

locked, the key may not be detected depending on the location of the key

and the surrounding radio wave conditions. In this case, the key confine-

ment prevention function cannot be activated, causing the doors to lock

when the glass hatch is closed. Make sure to check where the key is before

closing the glass hatch.

3

WARNING

Observe the following precautions.

Failure to do so may result in death or serious injury.

■Before driving

● Make sure that the glass hatch is fully closed. If the glass hatch is not fully

closed, it may open unexpectedly while driving and hit near-by objects or

luggage in the luggage compartment may be thrown out, causing an acci-

dent.

● Do not allow a child to open or close the glass hatch.

Doing so may cause the glass hatch to move unexpectedly, or cause the

child’s hands, head, or neck to be caught by the closing glass hatch.

■Operating the glass hatch

Observe the following precautions.

Failure to do so may cause parts of the body to be caught, resulting in death

or serious injury.

● Remove any heavy loads, such as snow and ice, from the glass hatch

before opening it. Failure to do so may cause the glass hatch to suddenly

shut again after it is opened.

● When opening or closing the glass hatch, thoroughly check to make sure

the surrounding area is safe.

● If anyone is in the vicinity, make sure they are safe and let them know that

the glass hatch is about to open or close.

● Use caution when opening or closing the glass hatch in windy weather as

it may move abruptly in strong wind.

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3-2. Opening, closing and locking the doors

WARNING

● The glass hatch may suddenly shut if it

is not opened fully. It is more difficult to

open or close the glass hatch on an

incline than on a level surface, so

beware of the glass hatch unexpectedly

open and close by itself. Make sure that

the glass hatch is fully open and secure

before using the luggage compartment.

Also pay attention to your personal

belongings such as bags and ties.

● When closing the glass hatch, take

extra care to prevent your fingers etc.

from being caught. Also pay attention to

your personal belongings such as bags

and ties.

● When closing the glass hatch, make

sure to press it lightly on its outer sur-

face.

● Do not pull on the glass hatch damper stay to close the glass hatch, and

do not hang on the glass hatch damper stay.

Doing so may cause hands to be caught or the glass hatch damper stay to

break, causing an accident.

● Do not attach any accessories other than genuine Toyota parts to the

glass hatch. Such additional weight on the glass hatch may cause the

glass hatch to suddenly shut again after it is opened, resulting in death or

serious injury.

● Do not open the glass hatch while the rear wiper is switched on. (If the rear

wiper is switched on while the glass hatch is open, the wiper motor drive

disc will be rotating on the door panel.)

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WARNING

● Do not insert any object in the wiper

motor drive disc.

● Do not close the glass hatch while the rear wiper is switched on. The rear

wiper arm may be restarted suddenly after closing the glass hatch.

3

NOTICE

■Glass hatch damper stays

The glass hatch is equipped with damper stays that hold the glass hatch in

place. Observe the following precautions.

Failure to do so may cause damage to the glass hatch damper stay, result-

ing in malfunction.

● Do not attach any foreign objects, such

as stickers, plastic sheets, or adhesives

to the damper stay rod.

● Do not touch the damper stay rod with

gloves or other fabric items.

● Do not attach any accessories other

Damper stays

than genuine Toyota parts to the glass

hatch.

● Do not place your hand or foot on the damper stay or apply lateral forces

to it.

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Smart key system

The following operations can be performed simply by carrying

the electronic key on your person, for example in your pocket.

The driver should always carry the electronic key.

● Locking and unlocking the doors (→P. 124)

● Opening the back door (vehicles with a power back door) (→P. 131)

● Opening the glass hatch (if equipped) (→P. 142)

● Starting the hybrid system (→P. 225)

■Antenna location

1

Antennas outside the cabin

2

Antennas inside the cabin

3

Antenna outside the luggage compart-

ment

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■ Effective range (areas within which the electronic key is detected)

When locking or unlocking the doors

The system can be operated when

the electronic key is within about 2.3

ft.

(0.7 m) of an outside front door

handle. (Only the doors detecting the

key can be operated.)

When starting the hybrid system or

changing power switch modes

The system can be operated when the electronic key is inside the

vehicle.

When opening the glass hatch (if equipped) and locking or unlocking

the doors

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This system can be operated when the electronic key is within about

2.3 ft. (0.7 m) of the back door opener switch.

■ Alarms and warning indicators

An alarm sounds and warning messages are displayed on the multi-informa-

tion display are used to protect against unexpected accidents or theft of the

vehicle resulting from erroneous operation. When a warning message is dis-

played, take appropriate measures based on the displayed message.

(→P. 576)

When only an alarm sounds, circumstances and correction procedures are as

follows:

Alarm

Situation

Correction procedure

The glass hatch was

closed while the elec-

Retrieve the electronic

tronic key was still

key from the vehicle

inside the vehicle and

and close the glass

Exterior alarm sounds

all the doors were

hatch.*

once for 5 seconds

locked.*

An attempt was made

Close all of the doors

to lock the vehicle while

and lock the doors

a door was open.

again.

The power switch was

turned to ACCESSORY

mode while the driver’s

Turn the power switch

Interior alarm sounds

door was open (or the

off

and close the

continuously

driver’s

door was

driver’s door.

opened while the

power switch was in

ACCESSORY mode).

*: Vehicles with a glass hatch

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■ Battery-saving function

The battery-saving function will be activated in order to prevent the electronic

key battery and the 12-volt battery from being discharged while the vehicle is

not in operation for a long time.

● In the following situations, the smart key system may take some time to

unlock the doors.

• The electronic key has been left in an area of approximately 6 ft. (2 m) of

the outside of the vehicle for 10 minutes or longer.

• The smart key system has not been used for 5 days or longer.

● If the smart key system has not been used for 14 days or longer, the doors

cannot be unlocked at any doors except the driver’s door. In this case, take

hold of the driver’s door handle, or use the wireless remote control or the

mechanical key, to unlock the doors.

■ Electronic key battery-saving function

When battery-saving mode is set, battery depletion is minimized by stop-

ping the electronic key from receiving radio waves.

Press

twice while pressing and

holding

. Confirm that the electronic

key indicator flashes 4 times.

While the battery-saving mode is set, the

smart key system cannot be used. To

cancel the function, press any of the elec-

tronic key buttons.

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■ Conditions affecting operation

The smart key system uses weak radio waves. In the following situations, the

communication between the electronic key and the vehicle may be affected,

preventing the smart key system, wireless remote control and immobilizer

system from operating properly. (Ways of coping: →P. 622)

● When the electronic key battery is depleted

● Near a TV tower, electric power plant, gas station, radio station, large dis-

play, airport or other facility that generates strong radio waves or electrical

noise

● When carrying a portable radio, cellular phone, cordless phone or other

wireless communication devices

● When the electronic key is in contact with, or is covered by the following

metallic objects

• Cards to which aluminum foil is attached

3

• Cigarette boxes that have aluminum foil inside

• Metallic wallets or bags

• Coins

• Hand warmers made of metal

• Media such as CDs and DVDs

● When other wireless keys (that emit radio waves) are being used nearby

● When carrying the electronic key together with the following devices that

emit radio waves

• Another vehicle’s electronic key or a wireless key that emits radio waves

• Personal computers or personal digital assistants (PDAs)

• Digital audio players

• Portable game systems

● If window tint with a metallic content or metallic objects are attached to the

rear window

● When the electronic key is placed near a battery charger or electronic

devices

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● If the electronic key is inside the vehicle and a door handle becomes wet

during a car wash, a message may be shown on the multi-information dis-

play and a buzzer will sound outside the vehicle. To turn off the alarm, lock

all the doors.

● The lock sensor may not work properly if it comes into contact with ice,

snow, mud, etc. Clean the lock sensor and attempt to operate it again, or

use the lock sensor on the lower part of the door handle.

● A sudden handle operation or a handle operation immediately after entering

the effective range may prevent the doors from being unlocked. Touch the

door unlock sensor and check that the doors are unlocked before pulling the

door handle again.

● Unlocking the vehicle may take more time if another electronic key is within

the effective range.

■ When the vehicle is not driven for extended periods

3

● To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2

m) of the vehicle.

● The smart key system can be deactivated in advance. (→P. 671)

■ To operate the system properly

Make sure to carry the electronic key when operating the system. Do not get

the electronic key too close to the vehicle when operating the system from the

outside of the vehicle.

Depending on the position and holding condition of the electronic key, the key

may not be detected correctly and the system may not operate properly. (The

alarm may go off accidentally, or the door lock prevention function may not

operate.)

■ If the smart key system does not operate properly

● Locking and unlocking the doors: Use the mechanical key. (→P. 622)

● Starting the hybrid system: →P. 623

■ Customization

Settings (e. g. smart key system) can be changed.

(Customizable features: →P. 666)

■ If the smart key system has been deactivated in a customized setting

● Locking and unlocking the doors:

Use the wireless remote control or mechanical key. (→P. 125, 622)

● Starting the hybrid system and changing power switch modes: →P. 623

● Stopping the hybrid system: →P. 226

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