Mazda Tribute (2011 year). Instruction

WARNING: Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to

avoid the danger of being hit when operating the jack or changing the
wheel.

Note: Passengers should not remain in the vehicle when the vehicle is
being jacked.

1. Block the diagonally opposite

wheel.

2. Loosen each wheel lug nut

one-half turn counterclockwise
but do not remove them until
the wheel is raised off the
ground.

Before placing the jack under the vehicle, NOTE the jack locations:

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3. Position the jack according to

the guides and turn the jack
handle clockwise until the tire is
a maximum of 1 inch (25 mm)
off the ground.

Never use the differentials as a
jacking point.

WARNING: To lessen the
risk of personal injury, do

not put any part of your body
under the vehicle while changing a
tire. Do not start the engine when
your vehicle is on the jack. The
jack is only meant for changing
the tire. Be sure any occupants
are out of the vehicle and in a safe
place.

4. Remove the lug nuts with the lug nut wrench.

5. Replace the flat tire with the spare tire, making sure the valve stem

is facing outward. Reinstall lug nuts until the wheel is snug against
the hub. Do not fully tighten the lug nuts until the wheel has been
lowered.

6. Lower the wheel by turning the jack handle counterclockwise.

7. Remove the jack and fully

tighten the lug nuts in the order
shown. Refer to Wheel lug nut
torque specifications later in
this chapter for the proper lug
nut torque specification.

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Stowing the jack and tools
• Make sure the jack is fully

lowered.

• Reclip the tools onto the jack

making sure that the tools are
fully contained by the clips as
shown.

• Reinstall the jack in the pocket

with the left side first, then snap
the right side down.

• Ensure that the hold-strap

contains the jack and tools before snapping the buckle.

• Ensure that the jack and tools are oriented as illustrated.
Stowing the flat/spare tire

Note: Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.

If you are stowing a tire that requires reattaching it to the
vehicle with a tether, perform these steps first, then proceed with
the steps following.

1. Place tire on end with valve

stem facing rearward, away
from vehicle.

2. Place tether into bolt holes in

wheel and attach lug nut using
lug wrench.

3. Lay the tire on the ground with the valve stem facing down. If your

vehicle is equipped with aluminum wheels, remove the wheel center
cap.

4. Slide the wheel partially under the vehicle and install the retainer

through the center of the wheel.

5. Turn the jack handle clockwise until the tire is raised to its original

position underneath the vehicle. The effort to turn the jack handle
increases significantly as the tire contacts the frame. The spare tire

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carrier will ratchet when the tire is in the fully stowed position. The
spare tire carrier has a built-in ratchet feature that will not allow you
to overtighten. If the spare tire carrier ratchets with very little effort,
take the vehicle to your authorized Mazda dealer for assistance at
your earliest convenience. If your vehicle is equipped with a trailer
hitch, guide the tire with one hand; keep the rear of the tire tilted
down until the tire clears the bumper.

6. Check that the tire lies flat against the frame assembly. Push against

the tire to make sure it is tightly seated under the vehicle. Loosen
and retighten, if necessary. (Make sure that the tire does not contact
the bumper.)

WARNING: Failure to stow the spare tire may result in the
failure of the winch cable and the loss of the spare tire. A loose

tire on the highway is a very dangerous object to other people on the
road. Check to be sure the tire is firmly mounted; go to an authorized
dealer to have it re-mounted if you have any doubt about spare tire
security.

7. Repeat this tightness check procedure when servicing the spare tire

pressure (every six months), or at any time that the spare tire is
disturbed through service of other components.

WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).

Bolt size

Wheel lug nut torque*

ft-lb

•m

M12 x 1.5

100

135

* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Mazda recommended replacement fasteners.

WARNING: When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting

surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.

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Note: Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.

OVERHEATING
If the temperature gauge indicates overheating and you experience
power loss, you hear a loud knocking or pinging noise, the engine is
probably too hot.
If this happens:

1. Drive safely to the side of the road and park off the right-of-way.
2. Shift the automatic transmission into P (Park) or the manual

transmission into the neutral position, and apply the parking brake.

3. Turn off the air conditioner.

WARNING: Steam from an overheated engine is dangerous. The
escaping steam could seriously burn you. Open the hood ONLY

after steam is no longer escaping from the engine.

4. Check whether coolant or steam is escaping from under the hood or

from the engine compartment.

• If steam is coming from the engine compartment: do not go near

the front of the vehicle. Stop the engine, then turn the ignition switch
to the on position without starting the engine. The radiator cooling
fans will start to cool the engine.

• If neither coolant nor steam is escaping: open the hood and idle

the engine until it cools. If this does not lower the temperature, stop
the engine and let it cool.

5. Check the coolant level. If it is low, look for leaks in the radiator

hoses and connections, heater hoses and connections, radiator and
water pump.

If you find a leak or other damage, or if coolant is still leaking, stop the
engine and call an authorized dealer.

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WARNING: When the engine and radiator are hot, scalding
coolant and steam may shoot out under pressure and cause

serious injury. Do not remove the cooling system cap when the engine
and radiator are hot.

See Adding engine coolant in the Maintenance and Specifications
section. If you find no problems, the engine is cool and no leaks are
obvious, carefully add coolant as required.

Note: If the engine continues to overheat or frequently overheats, have
the cooling system inspected. The engine could be seriously damaged
unless repairs are made.

RUNNING OUT OF FUEL

If you have run out of fuel and need to refill the vehicle with a portable
fuel container, see Running out of fuel in the Maintenance and
Specifications chapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel. Do not insert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.

WARNING: Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could

damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.

JUMP STARTING

WARNING: The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could

result in injury or vehicle damage.

WARNING: Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.

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Preparing your vehicle

When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.

1. Use only a 12–volt supply to start your vehicle.

2. Do not disconnect the battery of the disabled vehicle as this could

damage the vehicle’s electrical system.

3. Park the booster vehicle close to the hood of the disabled vehicle

making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other
moving parts.

4. Check all battery terminals and remove any excessive corrosion

before you attach the battery cables. Ensure that vent caps are tight
and level.

5. Turn the heater fan on in both vehicles to protect from any electrical

surges. Turn all other accessories off.

Connecting the jumper cables

Note: In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.

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1. Connect the positive (+) jumper

cable to the positive (+)
terminal of the discharged
battery.

2. Connect the other end of the

positive (+) cable to the
positive (+) terminal of the
assisting battery.

3. Connect the negative (-) cable

to the negative (-) terminal of
the assisting battery.

4. Make the final connection of the

negative (-) cable to an exposed
metal part of the stalled
vehicle’s engine, away from the
battery and the carburetor/fuel
injection system.

Note: Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.

WARNING: Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery.

Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.

Jump starting

1. Start the engine of the booster vehicle and run the engine at

moderately increased speed.

2. Start the engine of the disabled vehicle.

3. Once the disabled vehicle has been started, run both engines for an

additional three minutes before disconnecting the jumper cables.

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Removing the jumper cables

Remove the jumper cables in the reverse order that they were
connected.

Note: In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.

1. Remove the jumper cable from

the ground metal surface.

2. Remove the jumper cable on the

negative (-) terminal of the
booster vehicle’s battery.

3. Remove the jumper cable from

the positive (+) terminal of the
booster vehicle’s battery.

4. Remove the jumper cable from

the positive (+) terminal of the
disabled vehicle’s battery.

After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.

–

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.

It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Mazda has not
approved a slingbelt towing procedure.

On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.

If your vehicle is to be towed from the rear using wheel lift equipment, it
is required that the front wheels (drive wheels) be placed on a dolly to
prevent damage to the transmission.

On 4WD vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, 4WD system or vehicle.

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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.

Emergency towing

In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
• Vehicle is facing forward so that it is being towed in a forward

direction.

• Place the transmission in N (Neutral). Refer to Brake-shift interlock

in the Driving chapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).

• Maximum speed is not to exceed 35 mph (56 km/h).
• Maximum distance is 50 miles (80 km).

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CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)

Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:

STEP 1: Contact Your Authorized Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.

STEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting
your authorized dealer management, you can reach Mazda North
American Operations by one of the following ways:

Log on at: www.mazdaUSA.com.

Answers to many questions, including how to locate or contact a local
Authorized Mazda Dealership in the U.S., can be found here.

By email at: www.mazdaUSA.com (Click on CONTACT US at the bottom
of the home page).

By phone at: 1-800-222-5500

By letter at:

Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734

Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration

or title or located on the upper driver’s side corner of the dash)

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4. Purchase date and current mileage

5. Your authorized dealer’s name and location

6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda
Distributor.

STEP 3: Contact Better Business Bureau (BBB)

Mazda North American Operations realizes that mutual agreement on
some issues may not be possible. As a final step to ensure that your
concerns are being fairly considered, Mazda North American Operations
has agreed to participate in a dispute settlement program administered
by the Better Business Bureau (BBB) system, at no cost to you the
consumer.

BBB AUTO LINE works with consumers and the manufacturer in an
attempt to reach a mutually acceptable resolution of any warranty
related concerns. If the BBB is not able to facilitate a settlement they
will provide an informal hearing before an arbitrator.

You are required to resort to BBB AUTO LINE before exercising rights or
seeking remedies under the Federal Magnuson-Moss Warranty Act, 15
U.S.C. § 2301 et seq. To the extent permitted by the applicable state
“Lemon Law”, you are also required to resort to BBB AUTO LINE before
exercising any rights or seeking remedies under the “Lemon Law.” If you
choose to seek remedies that are not created by the Magnuson-Moss
Warranty Act or the applicable state “Lemon Law, “ you are not required
to first use BBB AUTO LINE.

The whole process normally takes 40 days or less. The arbitration
decision is not binding on you or Mazda else you accept the decision. For
more information about BBB AUTO LINE, including current eligibility
standards, please call 1-800-955-5100 or visit the BBB website at
www.lemonlaw.bbb.org.

Being truly committed to customer satisfaction is more than a phrase
with Mazda. We hope to satisfy every customer directly, but if there is
ever a question about our decision, Mazda believes in providing a fast,
fair and free method such as the BBB AUTO LINE to ensure Mazda
delivers on our commitment to do the right thing for our customers!

For Vehicles in California

1. MAZDA NORTH AMERICAN OPERATIONS (“MAZDA”)

PARTICIPATES IN BBB AUTO LINE, a mediation/arbitration program
administered by the Council of Better Business Bureaus [4200 Wilson

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Boulevard, Arlington, Virginia 22203] through local Better Business
Bureaus. BBB AUTO LINE and MAZDA have been certified by the
Arbitration Certification Program of the California Department of
Consumer Affairs.

2. If you have a problem arising under a MAZDA written warranty, we

encourage you to bring it to our attention. If we are unable to
resolve it, you may file a claim with BBB AUTO LINE. Claims must
be filed with BBB AUTO LINE within six (6) months after the
expiration of the warranty.

3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is

no charge for the call.

4. In order to file a claim with BBB AUTO LINE, you will have to

provide your name and address, the brand name and vehicle
identification number (VIN) of your vehicle, and a statement of the
nature of your problem or complaint. You will also be asked to
provide: the approximate date of your acquisition of the vehicle, the
vehicle’s current mileage, the approximate date and mileage at the
time any problem(s) were first brought to the attention of MAZDA
or one of our dealers, and a statement of the relief you are seeking.

5. BBB AUTO LINE staff may try to help resolve your dispute through

mediation. If mediation is not successful, or if you do not wish to
participate in mediation, claims within the program’s jurisdiction may
be presented to an arbitrator at an informal hearing. The arbitrator’s
decision should ordinarily be issued within 40 days from the time
your complaint is filed; there may be a delay of 7 days if you did not
first contact MAZDA about your problem, or a delay of up to 30 days
if the arbitrator requests an inspection/report by an impartial
technical expert or further investigation and report by BBB AUTO
LINE.

6. You are required to use BBB AUTO LINE before asserting in court

any rights or remedies conferred by California Civil Code
Section 1793.22. You are also required to use BBB AUTO LINE
before exercising rights or seeking remedies created by Title I of the
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing rights and remedies not created
by California Civil Code Section 1793.22 or Title I of the
Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not
required by those statutes.

7. California Civil Code Section 1793.2(d) requires that, if MAZDA or

its representative is unable to repair a new motor vehicle to conform

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to the vehicle’s applicable express warranty after a reasonable
number of attempts, MAZDA may be required to replace or
repurchase the vehicle. California Civil Code Section 1793.22(b)
creates a presumption that MAZDA has had a reasonable number of
attempts to conform the vehicle to its applicable express warranties
if, within 18 months from delivery to the buyer or 18,000 miles on
the vehicle’s odometer, whichever occurs first, one or more of the
following occurs:

• The same nonconformity [a failure to conform to the written warranty

that substantially impairs the use, value or safety of the vehicle]
results in a condition that is likely to cause death or serious bodily
injury if the vehicle is driven AND the nonconformity has been subject
to repair two or more times by MAZDA or its agents AND the buyer or
lessee has directly notified MAZDA of the need for the repair of the
nonconformity; OR

• The same nonconformity has been subject to repair 4 or more times

by MAZDA or its agents AND the buyer has notified MAZDA of the
need for the repair of the nonconformity; OR

• The vehicle is out of service by reason of repair of nonconformities by

MAZDA or its agents for a cumulative total of more than 30 calendar
days after delivery of the vehicle to the buyer.

NOTICE TO MAZDA AS REQUIRED ABOVE SHALL BE SENT TO
THE FOLLOWING ADDRESS:

Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618
ATTN: Customer Mediation

8. The following remedies may be sought in BBB AUTO LINE: repairs,

reimbursement for money paid to repair a vehicle or other expenses
incurred as result of a vehicle nonconformity, repurchase or
replacement of your vehicle, and compensation for damages and
remedies available under MAZDA’S written warranty or applicable
law.

9. The following remedies may not be sought in BBB AUTO LINE:

punitive or multiple damages, attorneys’ fees, or consequential
damages other than as provided in California Civil Code
Section 1794(a) and (b).

10. You may reject the decision issued by a BBB AUTO LINE arbitrator.

If you reject the decision, you will be free to pursue further legal
action. The arbitrator’s decision and any findings will be admissible
in a court action.

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Mazda Tribute (2011 year). Instruction - part 15