Hyundai Santa Fe (2006 year). Manual - part 137

AUDIO SYSTEM

BE -9

TROUBLESHOOTING

EABDCBC8

CUSTOMER COMPLAINT ANALYSIS CHECK SHEET

TROUBLE IN

ALL

TROUBLE OCCURS

TYPE OF TROUBLE

OTHERS

AM

FM

TAPE

CD

MP3

CD changer

AMP

Others

Always

Engine start

Engine Running

Cold

Warm

Sometimes

Most of the time

Engine off

Will not play

Tape speed not proper

Weak

Squealing noise

Eats tape

Display/illumination poor

Others (Describe) :

Customer complaint contents :

Have you checked customer's defects :

*

Using the customer complaint analysis check sheet for reference, ask the customer for as much detail as

    possible about the problem.

CD skips & jumps

Tape/CD will not eject or insert

BT1G001A

BE -10

BODY ELECTRICAL SYSTEM

There are six areas where a problem can occur: wiring
harness, the radio, the cassette tape deck, the CD player,

and speaker. Troubleshooting enables you to confine the
problem to a particular area.

Turn ignition key to 
ACC position

Turn on the radio or the
tape player

Verify customer com-
plaint  or identify symptom

1) Place balance and fader control
    to center position.
2) Set volume control to proper
    position.

Radio

See CHART 2

Sound

See CHART 1

Cassette player

See CHART 3

Noise

See CHART 4

CD player

See CHART 5

Miscellaneous

Faint reception

See CHART 6

Poor volume

See CHART 7

Seek/scan

problem

See CHART 8

"Eating" tape

See CHART 9

LTIF001A

AUDIO SYSTEM

BE -11

CHART 1

Sound

1. Radio and tape player
    have no sound at all.

All speakers

Illumination lights ?

Check audio
fuse (10A)

Are all connectors behind
radio and tape player prop-
erly connected ?

Is there voltage (12V) be-
tween terminal 11 of the
audio connector and body 
ground ?

Are radio and player prop-
erly connected ?

Check connection between
output connector of radio 
and car.

Replace radio unit

Connect
properly

Check
wire

Reinstall
properly

Replace
fuse

Check short
circuit

Check fuse of radio
unit.

No

Yes

Yes

Yes

No

No

No

O.K.

O.K.

Blown

Blown again

One speaker

Check speaker harness

Replace radio unit

Check speaker
connector

Temporarily install
another speaker.

Repair

Connect
correctly

Replace
speaker

O.K.

O.K.

O.K.

N.G.

N.G.

N.G.

LTJF001B

BE -12

BODY ELECTRICAL SYSTEM

2. Tape player OK but no sound from radio

Check that the antenna is
pluged into the radio.

Insert properly

Reinsert plug, O.K. ?

Does radio alone work ?

Does the condition get
better by using the outer
antenna (such as pillar
antenna)?

Replace radio

Inspect antenna plug

Replace radio

Inspect antenna and
antenna cable, and
replace if necessary

O.K.

Yes

Yes

O.K.

Not O.K.

No

No

Not O.K.

LTIF001C

CHART 2

Radio problem

Weak

Poor tone

Tune correctly. Still poor ?

Check for shorts in speaker
harness

Check for object lying on
speaker and rattling

Still poor ?

Check antenna and lead-in
for broken connectors.
Does the tester indicate an
open circuit ?

Is the broadcast quality the
cause of poor tone quality ?

Repair harness

Not O.K.

Remove object

Not O.K.

Replace antenna

Yes

Yes

The radio is not at fault

Check antenna

Check connection of
antenna plug

Does the condition get
better by using the outer
antenna (such as pillar
antenna)?

Replace antenna

Replace radio

No

Yes

Yes

OK

OK

Yes

No

BTIF001D