Ford Expedition (2024 year). Manual in english

4. Enable or disable sharing for each

phone.

Note:

You can share contacts from more

than one phone at a time.

Things to Try

Learn more about what you can do with
Alexa by browsing the things to try.

Press

Settings

on the touchscreen.

2. Press

Amazon Alexa

3. Press

Things to Try

506

Alexa Built-In - Vehicles With: 12 Inch Screen

WHAT IS ALEXA BUILT-IN

Alexa Built-In allows you to use Alexa in
your vehicle for auto-specific use cases on
the road and gives you access to an
ever-evolving number of skills that help to
make your life more productive,
entertaining, and connected while using
your vehicle.

ALEXA BUILT-IN
REQUIREMENTS

To use Alexa, all of the following must
occur:
•

Your vehicle modem is enabled.

•

You are signed in to an existing Amazon
account.

•

Vehicle location services are enabled.

•

Vehicle connectivity and vehicle data
sharing is enabled.

SIGNING IN TO YOUR
ACCOUNT

E368039

Press the button in the status
bar and follow the on-screen
prompts.

To sign in using the settings menu:

From the settings menu, press Amazon
Alexa. See

Center Display

(page 499).

2. Press Get Started.

3. Sign in to the Amazon account by

either scanning the code or entering
the on-screen code into the Amazon
website.

4. Once logged in, follow the on-screen

prompts.

5. When complete, the vehicle informs

you that Alexa is ready to be used in
the vehicle.

Signing Out of Your Account

From the settings menu, press Amazon
Alexa. See

Center Display

(page 499).

2. Press Sign Out.

USING ALEXA BUILT-IN

To use Alexa, say “Alexa” or press the voice
interaction button on the steering wheel
and then say “Alexa” to invoke Alexa to
start listening.

Note:

If the wake word is not enabled, you

can only use the voice interaction button.

You can use Alexa for the following and
more:
•

Entertainment.

•

Hands-free calling.

•

Traffic and navigation.

•

Vehicle controls.

•

Smart home device control.

•

Weather and news information.

ALEXA BUILT-IN SETTINGS

Enabling the Wake Word

From the settings menu, press Amazon
Alexa. See

Center Display

(page 499).

2. Switch Listen for Wake Word on or off.

Note:

If the wake word is not enabled, you

can only use the voice interaction button.

Contact List

Displays a list of connected phones and
contact sharing status for each phone.

To change the contact sharing status:

From the settings menu, press Amazon
Alexa. See

Center Display

(page 499).

2. Press Contact List.

507

Alexa Built-In - Vehicles With: 15 Inch Screen

PHONE PRECAUTIONS

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

CONNECTING YOUR PHONE

Go to the settings menu on your device and
switch

Bluetooth®

on.

Press the phone option on the
feature bar.

Press

Add Phone

Note:

A prompt alerts you to search for your

vehicle on your cell phone.

2. Select your vehicle on your cell phone.

Note:

A number appears on your cell phone

and on the touchscreen.

3. Confirm the number on your cell phone

matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your cell phone.

4. Download the phonebook from your

cell phone when you are prompted.

Note:

If you pair more than one cell phone,

use the phone settings on the center display
to specify the primary phone. You can
change this setting at any time.

PHONE MENU

This menu becomes available after pairing
a phone.

Recent Call List

Display and select an entry from a list of
previous calls.

Contacts

Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.

Favorites

Display the list of favorite contacts that
are set up on your phone.

Messaging

Displays the list of text messages to read,
listen to, or respond to.

Displays the list of emails to read, listen to,
or respond to.

Phone List

Display the list of paired or connected
devices that you can select.

Note:

Up to 12 devices can be stored.

Do Not Disturb

Reject incoming calls and switch ring tones
and alerts off.

Phone Keypad

Directly dial a number.

509

Phone - Vehicles With: 12 Inch Screen

MAKING AND RECEIVING A
PHONE CALL

Making Calls

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number from your favorites,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Favorites

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Note:

You can also accept the call by

pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Ignore the call by doing nothing. The
system logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

You can select any of the following during
an active phone call:

511

Phone - Vehicles With: 12 Inch Screen

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the phone
call audio to the
cell phone or back
to the touchscreen.

Privacy

SENDING AND RECEIVING A TEXT MESSAGE

Description

Menu Item

Hear the text message.

Hear It

View the text message.

View

Call the sender.

Call

Reply to the text message with a standard text message.

512

Phone - Vehicles With: 12 Inch Screen

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF

iOS

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the information icon to the right

of your vehicle.

4. Switch text message notification on or

off.

Android

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the profiles option.

4. Select the phone profile.

5. Switch text message notification on or

off.

513

Phone - Vehicles With: 12 Inch Screen

PHONE PRECAUTIONS

WARNING:

Driving while distracted

CONNECTING YOUR PHONE

Connecting your phone stores contact and
call data on your vehicle.

Note:

This data is used to provide intelligent

suggestions. You can switch this off in the
touchscreen settings menu.

Note:

Unpairing your phone removes the

contact and call data from your vehicle and
stops intelligent call suggestions.

Make sure

Bluetooth®

is enabled on

your device.

2. Access the vehicle drawer on the

touchscreen.

3. Press

SETTINGS

4. Press

Phone List

5. Select

Add Phone

6. Follow the instructions on the screen

to pair your device.

PHONE MENU

E329089

Press to view your favorite
contacts.

E329088

Press to view your recent calls.

E329086

Press to view your contacts

E329087

Press to use the phone keypad.

E329085

Press to display recent text
messages.

E329084

Press to view recent emails.

Press the down arrow to view additional
items for a connected device.

E329083

Press to begin a voice
interaction.

E329082

Press to switch to a different
connected device.

E329081

Press to mute notifications.

E280315

Press to access phone settings.

514

Phone - Vehicles With: 15 Inch Screen

MAKING AND RECEIVING A
PHONE CALL

Making Calls

To call a number in your contacts,
select:

Action and Description

Menu Item

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number from your favorites,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Favorites

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Note:

You can also accept the call by

pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Ignore the call by doing nothing. The
system logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

You can select any of the following during
an active phone call:

515

Phone - Vehicles With: 15 Inch Screen

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the phone
call audio to the
cell phone or back
to the touchscreen.

Privacy

SENDING AND RECEIVING A TEXT MESSAGE

Description

Menu Item

Hear the text message.

Hear It

View the text message.

View

Call the sender.

Call

Reply to the text message with a standard text message.

516

Phone - Vehicles With: 15 Inch Screen

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF

iOS

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the information icon to the right

of your vehicle.

4. Switch text message notification on or

off.

Android

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the profiles option.

4. Select the phone profile.

5. Switch text message notification on or

off.

517

Phone - Vehicles With: 15 Inch Screen

CONNECTING A BLUETOOTH®
DEVICE

Make sure

Bluetooth®

is enabled on

your device.

2. Press

Settings

on the touchscreen.

3. Press

Connectivity

4. Press

Bluetooth

5. Press

Add a Bluetooth Device

Note:

A prompt alerts you to search for your

vehicle on your device.

6. Select your vehicle on your device.

Note:

A number appears on your device and

on the touchscreen.

Confirm that the number on your
device matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your device.

The

Bluetooth®

word mark and logos are

registered trademarks owned by

Bluetooth

SIG, Inc.

and any use of such marks by

Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.

PLAYING MEDIA USING
BLUETOOTH®

WARNING:

Driving while distracted

hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Connect your device.

E100027

Press the audio button on the
feature bar.

E250655

Press

Sources

Press the

Bluetooth®

option.

Press to play a track. Press again
to pause the track.

Press to skip to the next track.

Press and hold to fast forward
through the track.

Press once to return to the
beginning of a track. Repeatedly
press to return to previous

tracks.

Press and hold to fast rewind through the
track.

518

Bluetooth® - Vehicles With: 12 Inch Screen

CONNECTING A BLUETOOTH®
DEVICE

Make sure

Bluetooth®

is enabled on

your device.

E386797

Press the button on the

touchscreen.

3. Press

Connectivity

4. Press

Bluetooth

5. Switch

Bluetooth

on.

6. Press

Add a Bluetooth Device

Note:

A prompt alerts you to search for your

vehicle on your device.

Note:

A number appears on your device and

on the touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your device.

The

Bluetooth®

word mark and logos are

registered trademarks owned by

Bluetooth

SIG, Inc.

and any use of such marks by

Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.

PLAYING MEDIA USING
BLUETOOTH®

WARNING:

Driving while distracted

Connect your device.

E356583

Press the button on the status
bar to open the application
drawer.

Press the

Bluetooth®

option.

Press to play a track. Press again
to pause the track.

Press to skip to the next track.

Press and hold to fast forward
through the track.

Press once to return to the
beginning of a track. Repeatedly
press to return to previous

tracks.

Press and hold to fast rewind through the
track.

Browsing your Media Library

When a compatible mobile device is
connected to the vehicle, your media
library will be accessible through the
touchscreen. From the touchscreen, you
can browse through songs, albums, artists,
and playlists on your mobile device.

Note:

This feature is dependent on the

connected mobile device and the media
application used.

Note:

Browse feature functionality may be

limited while driving.

519

Bluetooth® - Vehicles With: 15 Inch Screen

APP PRECAUTIONS

WARNING:

Driving while distracted

APP REQUIREMENTS

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.

ACCESSING APPS

Select the apps option on the
feature bar.

ENABLING APPS ON AN IOS
DEVICE

Select the apps option on the
feature bar.

Select Mobile Apps Help.

2. Follow the instructions to pair and

connect your device via

Bluetooth®

with a USB cable.

3. Start the apps on your device that you

want to use.

4. Select the app that you want to use on

the touchscreen.

Note:

Some apps may run through Apple

CarPlay if it is enabled.

Note:

Closing an app on your device will

close it on the touchscreen.

Note:

For troubleshooting assistance select

Mobile Apps List under Mobile Apps Help.

ENABLING APPS ON AN
ANDROID DEVICE

Select the apps option on the
feature bar.

Select Mobile Apps Help.

2. Follow the instructions to pair and

connect your device via

Bluetooth®

with a USB cable.

3. Start the apps on your device that you

want to use.

4. Select

Find Mobile Apps

5. Select the app that you want to use on

the touchscreen.

Note:

Some devices may lose the ability to

play music over USB when Mobile Apps are
enabled.

Note:

Some apps may run through Android

Auto if it is enabled.

520

Apps - Vehicles With: 12 Inch Screen

Note:

Closing an app on your device will

close it on the touchscreen.

Note:

For troubleshooting assistance select

Mobile Apps List under Mobile Apps Help.

SWITCHING APPLE CARPLAY
ON AND OFF

Enabling Apple CarPlay with USB

Connect your device to a USB port.

2. Follow the instructions on your device

and the touchscreen.

Note:

Selecting "Enable Wireless CarPlay"

on your device will prepare the device for
wireless carplay when you re-enter the
vehicle.

Enabling Apple CarPlay with
Wireless

Pair your device to

Bluetooth®

2. Follow the instructions on your device

and the touchscreen.

Disabling Apple CarPlay

Select the settings option on the
feature bar.

Press Phone List.

2. Select your device from the list.

3. Press Disable.

Re-Enabling Apple CarPlay

Select the settings option on the
feature bar.

Press Phone List.

2. Select your device from the list.

3. Press Connect to Apple CarPlay.

SWITCHING ANDROID AUTO
ON AND OFF

Enabling Android Auto with USB

(If Equipped)

Connect your device to a USB port.

2. Follow the instructions on the

touchscreen.

Note:

Certain features of the system are

not available when you are using Android
Auto.

Enabling Android Auto with
Wireless

Pair your device to

Bluetooth®

2. Follow the instructions on your device

and the touchscreen.

Note:

Certain Android Devices do not

support Android Auto Wireless. Please
check your Android OS version for
compatibility.

Disabling Android Auto

Select the settings option on the
feature bar.

Press Phone List.

2. Select your device from the list.

3. Press Disable.

Re-Enabling Android Auto

Select the settings option on the
feature bar.

Press Phone List.

2. Select your device from the list.

3. Press Connect to Android Auto.

521

Apps - Vehicles With: 12 Inch Screen

APP PRECAUTIONS

WARNING:

Driving while distracted

APP REQUIREMENTS

ACCESSING APPS

Press the button to open the
application drawer.

ENABLING APPS ON AN IOS
DEVICE

E356583

Select the apps option in the
feature drawer.

If your device is connected via USB,
switch Apple CarPlay off.

2. Connect your device to a USB port or

pair and connect using Bluetooth.

3. If prompted to enable CarPlay, select

Disable.

4. Start the apps on your device that you

want to use through SYNC.

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

5. Select the app that you want to use on

the touchscreen.

Note:

Connect your device to a USB port if

you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.

ENABLING APPS ON AN
ANDROID DEVICE

Select the apps option in the
feature drawer.

If your device is connected via USB,
switch Android Auto off.

2. Pair your device.

3. Start the apps on your device that you

want to use through SYNC.

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

4. Select

Find Mobile Apps

Note:

The system searches and connects

to compatible apps that are running on your
device.

522

Apps - Vehicles With: 15 Inch Screen

5. Select the app that you want to use on

the touchscreen.

Note:

Mobile Apps on your device use the

USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.

SWITCHING APPLE CARPLAY
ON AND OFF

Switching Apple Car Play On

Connect your device wirelessly, or to a
USB port.

2. Follow the instructions on the

touchscreen.

Note:

Certain features of the system are

not available when you are using Apple
CarPlay.

Switching Apple Car Play Off

Select the settings option on the
feature bar.

Select the device settings option.

2. Switch

Apple CarPlay

off.

SWITCHING ANDROID AUTO
ON AND OFF

Switching Android Auto On

(If

Equipped)

Connect your device wirelessly, or to a
USB port.

2. Follow the instructions on the

touchscreen.

Note:

You might need to enable Android

Auto from the settings menu.

Note:

Certain features of the system are

not available when you are using Android
Auto.

Switching Android Auto Off

Select the settings option on the
feature bar.

Select the device settings option.

2. Switch

Android Auto

off.

523

Apps - Vehicles With: 15 Inch Screen

CONNECTED NAVIGATION

(IF

EQUIPPED)

Your vehicle may be equipped with
connected navigation. Depending on your
version, you are given a 90 day or 3 year
trial. After the trial period, you need to sign
up to continue the experience. For
additional information, visit

ford.com/

connectedservices

Note:

If you do not sign up or renew your

subscription, you can still use navigation
through a connected device.

ACCESSING NAVIGATION

Press the button to access
Navigation.

Note:

As the driver, be aware of all local

traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.

NAVIGATION MAP UPDATES

To update your map data over Wi-Fi, your
vehicle must be connected to a Wi-Fi
access point. For USB updates and other
details, contact dealers at
1-866-462-8837 in the United States and
Canada, or 800-557-5539 in Mexico.

Note:

If you find map data errors, you may

report them by going to
www.here.com/mapcreator.

ADJUSTING THE MAP

ZOOMING THE MAP IN AND OUT

You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.

CHANGING THE FORMAT OF THE
MAP

E328845

Press the Menu button.

Press the Map Orientation tile.

2. Select a map orientation.

LIVE TRAFFIC

WHAT IS LIVE TRAFFIC

You can observe real-time road congestion
when live traffic is on.

SWITCHING LIVE TRAFFIC ON
AND OFF

E328845

Press the Menu button.

Press the Traffic on Map tile.

2. Press Traffic on or Traffic Off.

SETTING A DESTINATION

SETTING A DESTINATION USING
THE TEXT ENTRY SCREEN

Press the search bar at the top of the
screen.

524

Navigation - Vehicles With: 12 Inch Screen

(If Equipped)

2. Enter your destination using the

keyboard.

3. Press Search.

4. Select a destination from the list.

5. Press Start to begin navigation.

SETTING A DESTINATION USING
THE MAP SCREEN

Press and hold on the map to place a pin
at that location. Information about the
location of the pin appears on the screen.

E328844

Press the button to begin
navigation to the pin.

SETTING A DESTINATION USING
A PREDICTIVE DESTINATION

Press the predicted destination card on
the screen to navigate to it. These appear
when the navigation system has learned
your driving habits.

SETTING A DESTINATION USING
A RECENT DESTINATION

E358714

Press the button.

Press a destination from the list.

Note:

You can also use the search button

to view recent destinations.

SETTING A DESTINATION USING
A SAVED DESTINATION

Press the star icon next when viewing
location details to save the location.

E353215

Press the button.

Press a destination from the list.

Note:

You can also use the search button

to view saved destinations.

SETTING A DESTINATION USING
A POINT OF INTEREST

Press a point of interest icon on the map.
Information about the location of the point
of interest appears on the screen.

E328844

Press the button to begin
navigation to the point of
interest.

Note:

You can also use the search button

to view points of interest.

WAYPOINTS

ADDING A WAYPOINT

E328843

Press the Add Waypoint button
when in an active navigation
session.

Enter your waypoint on the keyboard.

2. Press Search.

3. Select a waypoint from the list.

4. Press Add to Trip.

EDITING WAYPOINTS

Press the waypoint you would like to
edit.

2. Select an option to reorder or delete

the waypoint.

ROUTE GUIDANCE

ADJUSTING THE GUIDANCE
PROMPT VOLUME

Turn the volume control when a guidance
prompt plays to adjust the volume.

525

Navigation - Vehicles With: 12 Inch Screen

(If Equipped)

CONNECTED NAVIGATION

(IF

EQUIPPED)

ford.com/

connectedservices

Note:

If you do not sign up or renew your

subscription, you can still use navigation
through a connected device.

ACCESSING NAVIGATION

Access the application drawer on the
touchscreen.

2. Press the navigation button.

Note:

As the driver, be aware of all local

traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.

NAVIGATION MAP UPDATES

Note:

If you find map data errors, you may

report them by going to
www.here.com/mapcreator.

ADJUSTING THE MAP

ZOOMING THE MAP IN AND OUT

You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.

CHANGING THE FORMAT OF THE
MAP

E328844

Press the map format button on
the left side of the map screen
to toggle between the available

formats.

LIVE TRAFFIC

WHAT IS LIVE TRAFFIC

You can observe real-time road congestion
when live traffic is on.

SWITCHING LIVE TRAFFIC ON
AND OFF

Press the tools button on the map
screen.

2. Press Navigation Settings.

3. Press the Traffic button.

4. Switch Traffic on or off.

SETTING A DESTINATION

SETTING A DESTINATION USING
THE TEXT ENTRY SCREEN

Press the search bar at the top of the
screen.

2. Enter your destination using the

keyboard.

527

Navigation - Vehicles With: 15 Inch Screen

(If Equipped)

3. Select a destination from the list.

4. Press Go! to begin navigation.

SETTING A DESTINATION USING
THE MAP SCREEN

Press on the map to trigger the roaming
and viewing screen. Press on the map
again to place a pin at that location.
Information about the location of the pin
appears on the screen. Press the Go!
button to begin navigation to the pin.

SETTING A DESTINATION USING
A PREDICTIVE DESTINATION

Switching Predictive Destinations
On and Off

You can switch Destination Suggestions
on and off under the User Data section in
the navigation settings menu.

Setting a Destination

Access the feature bar using the
touchscreen and select the predicted
destination at the top of the screen. You
can access additional predictive
destinations by pressing the search bar on
the map screen and then pressing the
myTrends button.

SETTING A DESTINATION USING
A RECENT DESTINATION

Press the search bar on the map
screen.

2. Press Recents.

3. Select a destination from the list.

SETTING A DESTINATION USING
A SAVED DESTINATION

Press the search bar.

2. Press favorites.

3. Select a saved destination.

Note:

Press the star icon next when viewing

location details to save the location.

SETTING A DESTINATION USING
A POINT OF INTEREST

Press on a point of interest icon on the
map. Information about the location of the
point of interest appears on the screen.
Press the Go! button to begin navigation
to the point of interest.

WAYPOINTS

ADDING A WAYPOINT

Begin navigation to a destination.

2. Search for your waypoint using the

search bar.

3. Press Go!
4. Press Add to add the waypoint to your

trip.

EDITING WAYPOINTS

Press the search bar on the map
screen.

2. Press myTrips.

3. Press Current Trip.

4. Use the menu to add destinations,

remove destinations, or rearrange
destinations.

ROUTE GUIDANCE

ADJUSTING THE GUIDANCE
PROMPT VOLUME

Turn the volume control when a guidance
prompt plays to adjust the volume.

528

Navigation - Vehicles With: 15 Inch Screen

(If Equipped)

This introduces new features and provides
updates to the vehicle's software systems.
Make sure to switch Automatic Updates
on, set a recurring update schedule and
connect your vehicle to Wi-Fi. Updates
could take longer when not connected to
Wi-Fi or could not download at all. See

Connecting the Vehicle to a Wi-Fi
Network

(page 474).

Your vehicle may be able to receive
drivable software updates, non-drivable
software updates or both. Drivable
software updates happen during normal
vehicle usage and require limited input
from you. You are notified on your
touchscreen and connected device prior
to a non-drivable update.

Most non-drivable updates complete in
less than 30 minutes, although some
updates could take up to a few hours.

You are notified of vehicle software update
status on to the top left of touchscreen.
You can also see the notifications in your
connected device. See

Software Update

Indicators

(page 532).

Vehicle Software Update
Requirements

Non-drivable software updates do not
install if any of the following occur:
•

Your vehicle is running.

•

Your vehicle is switched on.

•

Your vehicle is not parked.

•

The 12 V battery charge is too low.

•

The hazard indicators are switched on.

•

The alarm is sounding.

•

The doors are open.

•

The parking lamps are switched on.

•

You are pressing the brake pedal.

•

An emergency call is in process.

•

Your vehicle is in limp home mode.

Vehicle Software Update
Limitations

Once you begin a non-drivable software
update, you cannot:
•

Cancel the update.

•

Enter your vehicle unless you have a
key blade.
•

You can open the doors using the
mechanical latch if child locks are
not on.

•

Use the remote control to lock, unlock
or start your vehicle.

•

Drive your vehicle.

•

Charge your vehicle.
•

Charging resumes once the update
completes.

SOFTWARE UPDATE
SETTINGS - VEHICLES WITH:
12 INCH SCREEN

To access the Software Updates menu:

Press

Settings

on the touchscreen.

2. Press

Software Updates

You can do the following in the Software
Updates menu:
•

Switch Automatic Updates on and off.

•

Schedule and install software updates.

•

View software update details.

E366956

Press the button next to a menu
option for more information.

530

Vehicle Software Updates

Switching Automatic Updates On
and Off

Your vehicle may come with Automatic
Updates switched on. To make sure your
vehicle always has the latest software,
which could include security or other
enhancements, we do not recommend
switching Automatic Updates off.

Note:

Software updates require approval

to download or install with Automatic
Updates switched off.

Scheduling and Installing
Software Updates

Scheduling Software Updates

From the Software Updates menu:

Press

Schedule Updates

2. Select the days and time for updates.

3. Press

Save

The more days that updates are
scheduled, the more frequently your
vehicle installs new updates. We
recommend selecting a time you normally
do not need your vehicle, such as overnight.

Some updates require your vehicle to be
switched off.

Note:

The schedule you set is recurring. If

Automatic Updates is on, every time a
non-drivable update is available, it installs
on this schedule unless you change it. You
are notified on your touchscreen and
connected device prior to a non-drivable
update, with an option to reschedule it.

Installing Software Updates

Using the Status Bar

Press a Software Update indicator on
your touchscreen when it appears.

2. Follow the instructions on the

touchscreen.

Using the Touchscreen

From the Software Updates menu:

Press

Update Details

2. Press

Update Now

Viewing Software Update Details

From the Software Updates menu:

Press

Update Details

SOFTWARE UPDATE
SETTINGS - VEHICLES WITH:
15 INCH SCREEN

To access the Software Updates menu:

From settings menu, press Software
Updates. See

Center Display

(page 499).

You can do the following in the Software
Updates menu:
•

Switch Automatic Updates on and off.

•

Schedule and install software updates.

•

View software update details.

E366956

Press the button next to a menu
option for more information.

Switching Automatic Updates On

and Off

Note:

Software updates require approval

to download or install with Automatic
Updates switched off.

531

Vehicle Software Updates

Scheduling and Installing
Software Updates

Scheduling Software Updates

From the Software Updates menu:

Press Schedules Updates.

2. Select the days and time for updates.

3. Press Save.

The more days that updates are
scheduled, the more frequently your
vehicle installs new updates. We
recommend selecting a time you normally
do not need your vehicle, such as overnight.

Note:

The schedule you set is recurring. If

Installing Software Updates

Using the Status Bar

Press the Software Update indicator
on your touchscreen when it appears.

2. Follow the instructions on the

touchscreen.

Using the Touchscreen

From the Software Updates menu:

Press Update Details.

2. Press Update Now.

Viewing Software Update Details

From the Software Updates menu, press
Update Details.

SOFTWARE UPDATE
INDICATORS

(IF EQUIPPED)

You can press the indicators in the status
bar when they appear for more
information.

E327787

Vehicle software update
reminder, schedule required,
confirmation of default schedule

required, or consent required.

E327788

Vehicle software update
canceled, update not successful,
or precondition not met.

E353218

Vehicle software update
successful.

532

Vehicle Software Updates

PERFORMING A SYSTEM
RESET - VEHICLES WITH: 12
INCH SCREEN

Performing a system reset allows you to
remove all personal information and
restore settings to their factory defaults.

Press

Settings

on the touchscreen.

2. Press

General

3. Press

Reset

4. Press

Factory Reset

5. Follow the prompts on the screen to

complete the reset.

PERFORMING A SYSTEM
RESET - VEHICLES WITH: 15
INCH SCREEN

Performing a system reset allows you to
remove all personal information and
restore settings to their factory defaults.

Access the vehicle drawer.

2. Press

SETTINGS

3. Press

General

4. Press

Reset

5. Press

Factory Reset

6. Follow the prompts on the screen to

complete the reset.

533

Vehicle System Reset

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:

Web Address (United States)

www.Accessories.Ford.com

Web Address (Canada)

www.Accessories.Ford.ca

We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.

We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
•

24 months, unlimited mileage.

•

The remainder of your new vehicle
limited warranty.

Contact an authorized dealer for details
and a copy of the warranty.

Ford Licensed Accessories are the
accessory manufacturer's designs. The
manufacturer develops and therefore
warrants Ford Licensed Accessories, and
does not design or test these accessories
to Ford Motor Company engineering
requirements. Contact an authorized Ford
dealer for the manufacturer’s limited
warranty details, and request a copy of the
Ford Licensed Accessories product limited
warranty from the accessory manufacturer.

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•

When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.

•

The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.

•

An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.

•

If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.

534

Accessories

WHAT IS FORD PROTECT

Protect yourself from the rising cost of
vehicle repairs with a Ford Protect
extended service plan.

Ford Protect Extended Service
Plans - United States Only

Ford Protect extended service plans mean
peace of mind. Extended service plans are
backed by Ford Motor Company, and
provide more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, insist on the Ford
Protect extended service plan.

Ford Protect Can Quickly Pay for Itself

One trip to the service center could easily
exceed the price of your Ford Protect
extended service plan. With the Ford
Protect extended service plan, you
minimize your risk for unexpected repair
bills and rising repair costs.

Up to 1,000+ Covered Vehicle
Components

There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.

PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it is probably easier to
list what is not covered.

2. ExtraCARE - Covers 113 components,

and includes many high-tech items.

3. BaseCARE - Covers 84 components.

4. PowertrainCARE - Covers 29 critical

components.

Ford Protect extended service plans are
honored by all authorized Ford dealers in
the United States, Canada and Mexico.

That means you get:
•

Reliable, quality service at any Ford or
Lincoln dealership.

•

Repairs performed by factory trained
technicians, using genuine parts.

Rental Car Reimbursement

First Day Rental Benefit

If you bring your car into your dealer for
service, we will give you a rental vehicle to
use for the day.

Extended Rental Benefits

If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, warranty repairs, and field
service actions.

Roadside Assistance

Exclusive 24/7 roadside assistance,
including:

•

Towing, flat-tire change and battery
jump starts.

•

Out of fuel and lock-out assistance.

•

Travel expense reimbursement for
lodging, meals and rental car.

•

Assistance for taxi, shuttle, rental car
coverage or other transportation.

Transferable Coverage

If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. This should
give you and your potential buyer peace of
mind.

535

Ford Protect

Less Cost to Properly Maintain Your
Vehicle

The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.

Covered maintenance includes:
•

Windshield wiper blades.

•

Spark plugs.

•

The clutch disc (if equipped).

•

Brake pads and linings.

•

Shock absorbers.

•

Struts.

•

Engine belts.

•

Engine coolant hoses, clamps and
o-rings.

•

Diesel exhaust fluid replenishment (if
equipped).

•

Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.

Interest Free Finance Options

Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.

Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232

Ford Protect Extended Service
Plan (Canada Only)

You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:

•

Rental reimbursement.

•

Coverage for certain maintenance and
wear items.

•

Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.

•

Roadside Assistance benefits.

There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.

Note:

Repairs performed outside of Canada

and the United States are not eligible for
Ford Protect extended service plan
coverage.

This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.

536

Ford Protect

GENERAL MAINTENANCE
INFORMATION

Why Maintain Your Vehicle?

Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.

It is important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes: first is to
maintain the reliability of your vehicle and
the second is to keep the cost of owning
your vehicle down.

It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See

Capacities and

Specifications

(page 461).

Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage not covered by
the vehicle Warranty.

Why Maintain Your Vehicle at Your
Dealership?

Our Genuine Replacement Parts

Dealerships stock our parts and our
authorized branded remanufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.

If you do not use our authorized parts, they
may not meet our specifications and could
affect emissions compliance.

Protecting Your Investment

Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.

Your vehicle comes with the Intelligent
Oil-Life Monitor system, a message
appears in the instrument cluster display
at the proper oil change interval. This
interval may be up to one year or 10,000 mi
(16,000 km), hybrid vehicles could exceed
10,000 mi (16,000 km).

When the oil change message appears in
the instrument cluster display, it is time for
an oil change. Make sure you perform the
oil change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure to reset the Intelligent Oil-Life Monitor
after each oil change. See

Resetting the

Intelligent Oil Life Monitor

(page 409).

If your instrument cluster display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals.

You can drive your vehicle in such a way
that may lead to higher oil consumption
including extended time at high engine
speeds, high loads, engine braking, hard
cornering maneuvers, track and off-road
usage. Under these conditions, oil
consumption of approximately 1 quart per
500 miles (1 liter per 800 km) is possible.
Check the engine oil level at every refueling
and adjust to maintain proper levels to
avoid engine damage.

537

Scheduled Maintenance

Ford Expedition (2024 year). Manual in english - page 16