Ford Escape (2024 year). Manual in english - page 15

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use

(Such as Delivery, Taxi, Patrol Car or Livery)

Short Trips that do not allow the engine to get to operating temperature causing fuel

dilution and an increase of the engine oil level

Change engine oil and filter as indicated by the instrument
cluster display and perform services listed in the Normal
Scheduled Maintenance chart.

As required

Replace cabin air filter.

Inspect frequently, service
as required

Replace engine air filter.

Change automatic transmission fluid.

Every 30,000 mi
(48,000 km)

Replace spark plugs.

Every 60,000 mi
(96,000 km)

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)

Replace cabin air filter.

Inspect frequently, service
as required

Replace engine air filter.

Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.

Every 5,000 mi (8,000 km)

Rotate tires, inspect tires for wear and measure tread
depth.

Change engine oil and filter.

Every 5,000 mi (8,000 km)
or six months

Perform multi-point inspection.

Change automatic transmission fluid.

Every 30,000 mi
(48,000 km)

Exclusive Use of E85 (Flex Fuel Vehicles Only)

If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.

Every oil change

472

Scheduled Maintenance

Exceptions

There are several exceptions to the Normal
Schedule:

California Fuel Filter Replacement

If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.

Hot Climate Oil Change Intervals

The normal oil change interval for vehicles
operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with
similar climates using an American
Petroleum Institute (API) Certified for
Gasoline Engines (Certification mark) oil
of SM or SN quality is 3,000 mi
(5,000 km).

If the available API SM or SN oils are not
available, then the oil change interval is
2,000 mi (3,000 km).

Engine Air Filter and Cabin Air Filter
Replacement

The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.

473

Scheduled Maintenance

ROLLOVER WARNING

WARNING: 

Utility vehicles have a

significantly higher rollover rate than
other types of vehicles.

WARNING: 

Vehicles with a higher

center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.

WARNING: 

In a rollover crash, an

unbelted person is significantly more
likely to die than a person wearing a
seatbelt.

WARNING: 

Do not become

overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.

Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.

THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM

Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.

The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.

Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.

BBB AUTO LINE Application: Using the
information that follows, call or write to
request a program application. You will be
asked for your name and address, general
information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to

474

Customer Information

try to resolve them. A Customer Claim
Form will be mailed that needs to be
completed, signed and returned to the BBB
along with proof of ownership. Upon
receipt, the BBB reviews the claim for
eligibility under the Program Summary
Guidelines.

You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:

BBB AUTO LINE a Division of BBB
National Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102

BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.

For additional information, refer to the
Better Business Bureau website.

Note:

Ford Motor Company reserves the

right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.

THE MEDIATION AND
ARBITRATION PROGRAM

For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straightforward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.

CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.

ORDERING A CANADIAN
FRENCH OWNER'S MANUAL

You can obtain a French owner's manual
from an authorized dealer or by contacting
Helm, LLC at:

HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service

Call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

For additional information, visit

www.helminc.com

.

475

Customer Information

REPORTING SAFETY DEFECTS
IN THE UNITED STATES

If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor

Company.

To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www.safercar.gov; or write to:

Administrator

1200 New Jersey Avenue,
Southeast

Washington, D.C. 20590

You can also obtain other
information about motor vehicle
safety from www.safercar.gov.

REPORTING SAFETY DEFECTS
IN CANADA

If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.

Transport Canada Contact Information

http://tc.canada.ca/recalls

Website
(English)

http://tc.canada.ca/rappels

Website
(French)

1-800-333-0510

Phone

Ford of Canada Contact Information

www.ford.ca

Website

1-800-565-3673

Phone

476

Customer Information

THIRD PARTY SOFTWARE
COPYRIGHT
ACKNOWLEDGMENT

Your vehicle could have components that
use open source software.  For additional
information, visit 

http://

corporate.ford.com/ford-open-source.html

.

RADIO FREQUENCY CERTIFICATION LABELS

BLIND SPOT INFORMATION SYSTEM SENSORS

Type Designation

Supplier

Device

SRR3-B

Continental

Short Range Radar (SRR)

Argentina

E363578

Belarus

E253816

Brazil

E340204

Canada

Short Range Radar Sensor SRR3-B

IC ID: 4135A-SRR3B

477

Customer Information

E351800

Djibouti

E340826

European Union EU

E310043

478

Customer Information

Ghana

E269695

Israel

E402800

Jamaica

E340517

Malaysia

E269697

HIDF16000009

Mauritania

E353342

Mexico

E353300

479

Customer Information

Moldova

E337971

Pakistan

E352429

Paraguay

E337181

Russia

E253816

Serbia

E340200

Singapore

E339940

480

Customer Information

South Africa

E269696

South Korea

E351001

Taiwan

E340203

481

Customer Information

Ukraine

E356737

United Arab Emirates (U.A.E.)

E338020

United Kingdom

E362840

United States of America

FCC ID: OAYSRR3B

This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

CAUTION TO USERS

482

Customer Information

Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.

Vietnam

E353397

Zambia

E340205

BODY CONTROL MODULE

Argentina

E345301

Brazil

E365115

Canada and United States of
America

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

FCC ID: LXPP004

IC: 2298A-P004

483

Customer Information

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

European Union EU

E310043

Ghana

E345302

E345303

Jamaica

E345306

E345307

This product has been Type Approved by
Jamaica: SMA - P005

484

Customer Information

Mauritania

E345304

E345305

Moldova

E337971

Morocco

E345308

E345309

Paraguay

E339812

2020-07-I-0405

2021-01-0037

485

Customer Information

Serbia

E341434

Singapore

E339940

South Africa

E345313

South Korea

E339675

R-R-175-P005

Taiwan, China

E373258

E373259

486

Customer Information

E373260

E373261

Ukraine

E269682

United Kingdom

E362840

United Arab Emirates (U.A.E.)

E345311

E345312

E345743

487

Customer Information

Zambia

E345310

CRUISE CONTROL MODULE

 (If Equipped)

Type Designation

Supplier

Device

L2C0065TR

Delphi/Aptiv

Mid Range Radar (MRR)

Argentina

E308030

Brazil

E340118

Djibouti

E342394

European Union EU

E310043

488

Customer Information

Ghana

E340191

Indonesia

E342395

Israel

E402791

Jamaica

E340518

Malaysia

E269697

HIDF16000009

Mauritania

E340190

Moldova

E337971

489

Customer Information

Morocco

E340192

Pakistan

E342396

Paraguay

E308039

Serbia

E308040

Singapore

E340193

South Africa

E340194

490

Customer Information

South Korea

E339675

R-CMM-DLH-L2C0065TR

Syria

E342397

Taiwan, China

E340195

Ukraine

E308043

United Arab Emirates

E308044

United Kingdom

E362840

491

Customer Information

United States and Canada

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

FCC ID: L2C0065TR

IC: 3432A-0065TR

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

Zambia

E340196

GARAGE DOOR OPENER

United States and Canada

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

FCC ID: NZLSAHL5E

IC: 4112A-SAHL5E

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

KEYS AND REMOTE CONTROLS

Argentina

E339844

492

Customer Information

E342143

E340316

E340119

Brazil

E340121

E340120

E342144

Djibouti

E340306

Ghana

E340317

493

Customer Information

E340307

Jamaica

E340219

E340215

E340318

E340308

E342145

Jordan

E340309

Malaysia

E339836

F17000176

Mauritania

E340310

494

Customer Information

Moldova

E337971

Morocco

E340311

Pakistan

E337974

Paraguay

E339812

NR: 2016-9-I-000223

NR: 2016-9-I-000222

NR: 2016-9-I-000220

NR: 2018-07-I-000317

Serbia

E269681

Singapore

E340312

495

Customer Information

South Africa

E340313

TA-2016/2012

South Korea

E339675

MSIP-CRM-TAL-A2C97102000

Taiwan, China

E340216

E340217

E342146

E342147

496

Customer Information

Ukraine

E269682

United Arab Emirates (U.A.E.)

E340314

Vietnam

E278262

Zambia

E340315

RADIO TRANSCEIVER MODULE

Argentina

E341741

Djibouti

E272192

497

Customer Information

Ghana

E341732

Indonesia

E341733

A

B

A

1

2

20

3

A

A

Jamaica

E341734

E340651

Mauritania

E341735

Moldova

E337971

Morocco

E341736

Pakistan

E339843

498

Customer Information

Paraguay

E339812

NR: 2016-9-I-00244

Serbia

E269681

South Africa

E341737

South Korea

E339675

KCC-REM-DDG-FO3

Syria

E341738

Taiwan, China

E341739

499

Customer Information

Ukraine

E269682

United Arab Emirates (U.A.E.)

E341130

United States and Canada

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

FCC ID: L2C0062TR

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

Zambia

E341740

500

Customer Information

SYNC

Type Designation

Supplier

Device

SYNC-G4

Ford

SYNC

SYNC-G4L

Argentina

E338546

E338545

Brazil

E342398

E342510

Djibouti

E342399

501

Customer Information

E342511

European Union EU

E310043

Ghana

E338082

E338203

Indonesia

E380500

E384585

Jamaica

E342400

502

Customer Information

E342512

Malaysia

E269697

HIDF16000009

Mauritania

E342401

E342513

Moldova

E337971

Morocco

E338085

503

Customer Information