Ford Escape (2024 year). Manual in english

Automatically Changing Radio
Stations

Press to seek the next station up
the frequency band.

Press and hold to quickly seek

up the frequency band.

Press to seek the next station
down the frequency band.

Press and hold to quickly seek

down the frequency band.

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Press the button on the steering
wheel to switch to the next
preset.

Press and hold to seek the next station up
the frequency band.

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Press the button on the steering
wheel to switch to the previous
preset.

Press and hold to seek the next station
down the frequency band.

SWITCHING THE DISPLAY ON
AND OFF

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Press the button on the
touchscreen.

DIGITAL RADIO

WHAT IS DIGITAL RADIO

HD Radio™ technology is the digital
evolution of analog AM/FM radio.

For additional information, visit

www.HDRadio.com

HD Radio Technology is manufactured
under license from iBiquity Digital
Corporation and foreign patents. HD Radio
and the HD and HD Radio logos are
proprietary trademarks of XPERI. The
vehicle manufacturer and XPERI are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.

HOW DOES DIGITAL RADIO WORK

Your system has a special receiver that
allows it to receive digital broadcasts in
addition to analog broadcasts.

HD1 signifies the main programming status
and is available in both analog and digital
broadcasts. Other multicast stations are
only available digitally and could contain
new or different content.

Note:

When the system first receives an

HD1 station, it plays the station in the analog
version until it verifies the station is an HD
Radio station. Then it shifts to the digital
version.

Note:

There is an audio mute delay when

switching to an HD2 or HD3 station because
the system has to reacquire and decode the
digital signal.

DIGITAL RADIO LIMITATIONS

If you are outside the reception area, the
system could not work.

If you are on the fringe of the reception
area, the station could mute due to weak
signal strength.

Note:

If you are listening to HD1, the system

changes back to the analog broadcast until
the digital broadcast is available again. If
you are listening to any other multicast
channels, the station mutes and stays
muted unless it is able to connect to the
digital signal again.

440

Audio System

Depending on the station quality, you could
hear a slight sound change when the
station changes between analog and
digital audio.

You cannot access a saved HD station if
your vehicle is outside the station’s
reception area.

SWITCHING DIGITAL RADIO
RECEPTION ON AND OFF

Access the vehicle drawer on the
touchscreen.

2. Press

SETTINGS

3. Press

Radio

4. Switch

HD Radio

on or off.

DIGITAL RADIO INDICATORS

HD Radio Indicator

The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology.

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The color of the indicator changes to
indicate the system status.

Gray indicates the system is acquiring a
digital station.

Orange indicates digital audio is playing.

Multicast Indicator

The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.

Note:

For stations that have more than one

HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.

SATELLITE RADIO

WHAT IS SATELLITE RADIO

Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.

For additional information about extended
subscription terms, visit

www.SiriusXM.com

in the United States,

www.SiriusXM.ca

Canada, or call SiriusXM at
1-888-539-7474.

Note:

SiriusXM reserves the unrestricted

right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.

441

Audio System

SATELLITE RADIO LIMITATIONS

For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance. Factory-installed and
aftermarket vehicle structures including,
but not limited to, roof racks and soft top
roofs in a partially open position could
reduce reception performance.

Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.

When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.

LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER

Select SiriusXM as the audio source.

2. Tune to channel 0.

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Audio System

CENTER DISPLAY
PRECAUTIONS

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

CENTER DISPLAY
LIMITATIONS

Speed-restricted Features

For your safety, features that are not
critical while driving are not available when
the vehicle is moving at or above 5 mph
(8 km/h).

STATUS BAR

The bar is on top of the display and
indicates the status of your vehicle's
features.

Note:

Some buttons and icons may not

apply to your vehicle or may not appear
exactly as shown.

Audio System

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Audio system muted.

Connected Device

Cell phone microphone muted.

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Phone call in progress.

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Media player connected using

Bluetooth®

Cell phone network signal
strength.

Cell phone roaming.

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Text message received.

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Unread email message.

Automatic crash notification
system off.

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Cell phone battery status.

Traffic Announcements

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Traffic announcements are
turned on but are not supported
by the selected station.

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Traffic announcements are
turned on and supported by the
selected station but are not

active.

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Traffic announcements are
active.

Note:

If no traffic announcement icons are

displayed, traffic announcements are turned
off.

443

Center Display Overview

Vehicle Data

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Wi-Fi available.

Wi-Fi connected.

Vehicle data sharing on.

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Vehicle data sharing off.

Vehicle location sharing on.

Vehicle data and vehicle location
sharing on.

Vehicle Software Update

See

Software Update Indicators

(page

461).

Wireless Accessory Charger

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Wireless accessory charger
active.

FEATURE BAR - VEHICLES
WITH: 8 INCH CENTER
DISPLAY SCREEN

The feature bar is located on the bottom
of the display and allows you to access
vehicle features.

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Press to use the radio, a USB, a
media player or a

Bluetooth®

device.

Press to make calls and access
the phonebook on your cell
phone.

Press to use the navigation
system.

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Press to search for and use
compatible apps on your iOS or
Android device.

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Press to adjust system settings.

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Press to view features.

Note:

The icon may be different depending

on your vehicle.

HOME SCREEN - VEHICLES
WITH: 13.2 INCH CENTER
DISPLAY SCREEN

Features, such as navigation, audio and
phone, are located in the main portion of
the display. The icons located on the side
of the display allow you to access other
vehicle features and settings.

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Press to adjust system settings.

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Press to view features.

Note:

The icon may be different depending

on your vehicle.

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Press to search for and use
compatible apps on your iOS or
Android device.

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Press the button next to a menu
option for more information.

444

Center Display Overview

WHAT IS VOICE INTERACTION

Voice Interaction allows you to control
vehicle features using conversational
requests.

SETTING THE WAKE WORD

Press

Settings

on the touchscreen.

2. Press

Ford Assistant

3. Switch

Listen for Wake Word

on.

4. Press

Preferred Wake Word

5. Press a setting.

BEGINNING A VOICE
INTERACTION

Say the selected wake word.

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Press the voice interaction
button on the steering wheel.

Note:

If the wake word is not enabled, you

can only use the voice interaction button.

VOICE INTERACTION
EXAMPLES

General Examples

Result

Command

The system resets

the current voice

interaction.

Start Over.

The system ends

the current voice

interaction.

Cancel.

The system goes to

the next page.

Next Page.

The system goes to

the previous page.

Previous Page.

The system

displays a list of

available

commands you can

use on the current

screen.

Help.

Entertainment Examples

Result

Command

The system plays

the selected music.

Play The Beatles.

The system shows

the selected music.

Show music by The

Beatles.

The system tunes

the radio to 101.9

FM.

Tune to FM 101.9.

The system tunes

the radio to Sirius

Channel 2.

Set the station to

Sirius Channel 2.

446

Voice Interaction

Climate Examples

Result

Command

The system sets

the temperature to

the minimum.

Set the temper-

ature to low.

The system sets

the temperature to

72°F (22°C).

Set the temper-

ature to 72°F

(22°C).

Phone Examples

Result

Command

The system calls

Henry using your

connected device.

Call Henry.

The system dials

the selected phone

number.

Dial (phone

number).

The system begins

a dictated text

message.

Send a text

message to Henry.

The system reads

you the most recent

message from

Henry.

Read my message

from Henry.

Apps Examples

Result

Command

The system

prompts you to say
the name of an app

to start it on the

system.

Mobile Apps.

The system will list

all of the currently

available Mobile

Apps.

List Mobile Apps.

The system will

search and connect
to compatible apps

running on your

mobile device.

Find Mobile Apps

Navigation Examples

Result

Command

The system begins

guided navigation

to the address.

Say the address

that you're looking

for, like '125 Main

Street, New York'.

The system

searches for the

requested point of

interest.

Where is ___

The system shows

directions to the

selected intersec-

tion.

Show me directions

to Oakwood

Boulevard and

Pelham Road.

The system ends

guided navigation

to the destination.

Cancel route.

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Voice Interaction

WHAT IS ALEXA BUILT-IN

Alexa Built-In allows you to use Alexa in
your vehicle for auto-specific use cases on
the road and gives you access to an
ever-evolving number of skills that help to
make your life more productive,
entertaining, and connected while using
your vehicle.

ALEXA BUILT-IN
REQUIREMENTS

To use Alexa, all of the following must
occur:
•

Your vehicle modem is enabled.

•

You are signed in to an existing Amazon
account.

•

Vehicle location services are enabled.

•

Vehicle connectivity and vehicle data
sharing is enabled.

SIGNING IN TO YOUR
ACCOUNT

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Press the button in the status
bar and follow the on-screen
prompts.

To sign in using the settings menu:

Press

Settings

on the touchscreen.

2. Press

Amazon Alexa

3. Press

Get Started

4. Sign in to your account by either

scanning the QR code or entering the
on-screen code into the Amazon
website.

5. Once signed in, follow the on-screen

prompts.

6. When complete, the vehicle informs

you that Alexa is ready to be used in
the vehicle.

Signing Out of Your Account

Press

Settings

on the touchscreen.

2. Press

Amazon Alexa

3. Press

Sign Out

USING ALEXA BUILT-IN

To use Alexa, say “Alexa” or press the voice
interaction button on the steering wheel
and then say “Alexa” to invoke Alexa to
start listening.

Note:

If the wake word is not enabled, you

can only use the voice interaction button.

You can use Alexa for the following and
more:
•

Entertainment.

•

Hands-free calling.

•

Traffic and navigation.

•

Vehicle controls.

•

Smart home device control.

•

Weather and news information.

ALEXA BUILT-IN SETTINGS

Enabling the Wake Word

Press

Settings

on the touchscreen.

2. Press

Amazon Alexa

3. Switch

Listen for Wake Word

on or off.

Note:

If the wake word is not enabled, you

can only use the voice interaction button.

Contact List

Displays a list of connected phones and
contact sharing status for each phone.

To change the contact sharing status:

Press

Settings

on the touchscreen.

2. Press

Amazon Alexa

3. Press

Contact List

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Alexa Built-In

PHONE PRECAUTIONS

WARNING:

Driving while distracted

CONNECTING YOUR PHONE

Make sure

Bluetooth®

is enabled on

your device.

2. Press

Add Phone

on the touchscreen.

Note:

A prompt alerts you to search for your

vehicle on your cell phone.

3. Select your vehicle on your cell phone.

Note:

A number appears on your cell phone

and on the touchscreen.

4. Confirm the number on your cell phone

matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your cell phone.

5. Download the phonebook from your

cell phone when you are prompted.

Note:

If you pair more than one cell phone,

use the phone settings on the center display
to specify the primary phone. You can
change this setting at any time.

PHONE MENU

This menu becomes available after pairing
a phone.

Recent Call List

Display and select an entry from a list of
previous calls.

Contacts

Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.

Favorites

Display the list of favorite contacts that
are set up on your phone.

Messaging

Displays the list of text messages to read,
listen to, or respond to.

Displays the list of emails to read, listen to,
or respond to.

Phone List

Display the list of paired or connected
devices that you can select.

Note:

Up to 12 devices can be stored.

Do Not Disturb

Reject incoming calls and switch ring tones
and alerts off.

Phone Keypad

Directly dial a number.

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Phone

MAKING AND RECEIVING A
PHONE CALL

Making Calls

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number from your favorites,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Favorites

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Note:

You can also accept the call by

pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Ignore the call by doing nothing. The
system logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

You can select any of the following during
an active phone call:

452

Phone

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the phone
call audio to the
cell phone or back
to the touchscreen.

Privacy

SENDING AND RECEIVING A TEXT MESSAGE

Description

Menu Item

Hear the text message.

Hear It

View the text message.

View

Call the sender.

Call

Reply to the text message with a standard text message.

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Phone

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF

iOS

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the information icon to the right

of your vehicle.

4. Switch text message notification on or

off.

Android

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

3. Select the profiles option.

4. Select the phone profile.

5. Switch text message notification on or

off.

454

Phone

CONNECTING A BLUETOOTH®
DEVICE

Make sure

Bluetooth®

is enabled on

your device.

2. Press

Add Phone

on the touchscreen.

Note:

A prompt alerts you to search for your

vehicle on your device.

3. Select your vehicle on your device.

Note:

A number appears on your device and

on the touchscreen.

4. Confirm that the number on your

device matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your device.

The

Bluetooth®

word mark and logos are

registered trademarks owned by

Bluetooth

SIG, Inc.

and any use of such marks by

Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.

PLAYING MEDIA USING
BLUETOOTH®

WARNING:

Driving while distracted

Connect your device.

2. Press the audio system tile on the

touchscreen.

3. Press

Sources

4. Press

Bluetooth

Press to play a track. Press again
to pause the track.

Press to skip to the next track.

Press and hold to fast forward
through the track.

Press once to return to the
beginning of a track. Repeatedly
press to return to previous

tracks.

Press and hold to fast rewind through the
track.

455

Bluetooth®

APP PRECAUTIONS

WARNING:

Driving while distracted

APP REQUIREMENTS

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.

ENABLING APPS ON AN IOS
DEVICE

Press

Apps

on the touchscreen.

2. Press

Mobile Apps Help

3. Follow the instructions to pair and

connect your device via

Bluetooth®

with a USB cable.

Note:

Some apps can run through

Apple

CarPlay

if it is enabled.

4. Start the apps on your device that you

want to use.

Note:

The app must be open on your device

to use it through the touchscreen.

5. Select the app that you want to use on

the touchscreen.

ENABLING APPS ON AN
ANDROID DEVICE

Press

Apps

on the touchscreen.

2. Press

Mobile Apps Help

3. Follow the instructions to pair and

connect your device via

Bluetooth®

with a USB cable.

Note:

Some apps can run through

Android

Auto

if it is enabled.

4. Start the apps on your device that you

want to use.

Note:

The app must be open on your device

to use it through the touchscreen.

5. Access the system applications.

6. Select the app that you want to use on

the touchscreen.

Note:

Some devices could lose the ability

to play music over USB when

MOBILE

APPS

are enabled.

SWITCHING APPLE CARPLAY
ON AND OFF

Enabling Apple CarPlay with USB

Connect your device to a USB port.

2. Follow the instructions on your device

and the touchscreen.

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Apps

Note:

Selecting "Enable Wireless CarPlay"

on your device will prepare the device for
wireless carplay when you re-enter the
vehicle.

Enabling Wireless Apple CarPlay

Pair your device to

Bluetooth®

2. Follow the instructions on your device

and the touchscreen.

Disabling Apple CarPlay

Press

Settings

on the touchscreen.

2. Press

Phone List

3. Select your device from the list.

4. Press

Disable

Re-Enabling Apple CarPlay

Press

Settings

on the touchscreen.

2. Press

Phone List

3. Select your device from the list.
4. Press

Connect to Apple CarPlay

SWITCHING ANDROID AUTO
ON AND OFF

Enabling Android Auto with USB

Connect your device to a USB port.

2. Follow the instructions on the

touchscreen.

Note:

Certain features of the system are

not available when you are using Android
Auto.

Enabling Wireless Android Auto

Pair your device to

Bluetooth®

2. Follow the instructions on your device

and the touchscreen.

Note:

Certain Android Devices do not

support Android Auto Wireless. Please
check your Android OS version for
compatibility.

Disabling Android Auto

Press

Settings

on the touchscreen.

2. Press

Phone List

3. Select your device from the list.

4. Press

Disable

Re-Enabling Android Auto

Press

Settings

on the touchscreen.

2. Press

Phone List

3. Select your device from the list.

4. Press

Connect to Android Auto

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Apps

CONNECTED NAVIGATION

Your vehicle may be equipped with
connected navigation. Depending on your
version, you are given a 90 day or 3 year
trial. After the trial period, you need to sign
up to continue the experience. For
additional information, visit

ford.com/

connectedservices

Note:

If you do not sign up or renew your

subscription, you can still use navigation
through a connected device.

ACCESSING NAVIGATION

Access Navigation by pressing the map
on the left side of the homescreen.

Note:

As the driver, be aware of all local

traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.

NAVIGATION MAP UPDATES

To update your Map data over Wi-Fi, your
vehicle must be connected to a Wi-Fi
access point. For USB updates and other
details, contact an authorized Ford dealer.

Note:

If you find map data errors, you may

report them by going to
www.here.com/mapcreator.

ADJUSTING THE MAP

ZOOMING THE MAP IN AND OUT

You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.

CHANGING THE FORMAT OF THE
MAP

Press the map format button on the left
side of the map screen to toggle between
the available formats.

Note:

Available formats are 2D, 3D and

North Up.

LIVE TRAFFIC

WHAT IS LIVE TRAFFIC

You can observe real-time road congestion
when live traffic is on.

SWITCHING LIVE TRAFFIC ON
AND OFF

Press

Settings

on the touchscreen.

2. Press

Connectivity

3. Press

Connected Vehicle Features

4. Switch

Connected Navigation

on or

off.

Note:

Switching off this feature disables

all features of the

Connected Navigation

SETTING A DESTINATION

SETTING A DESTINATION USING
THE TEXT ENTRY SCREEN

Press Where To? at the top of the
screen.

2. Press the search bar at the top of the

screen.

3. Enter your destination using the

keyboard.

4. Press Search.

5. Select a destination from the list.

6. Press the Go! button to begin

navigation.

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Navigation

SETTING A DESTINATION USING
THE MAP SCREEN

Press on the map to trigger the roaming
and viewing screen.

2. Press on the map again to place a pin

at that location.

Note:

Information about the location of the

pin appears on the screen.

3. Press the

Go!

button to begin

navigation to the pin.

SETTING A DESTINATION USING
A PREDICTIVE DESTINATION

Press the predicted destination card on
the screen to navigate to it. These appear
when the navigation system has learned
your driving habits.

SETTING A DESTINATION USING
A RECENT DESTINATION

Press Where To? at the top of the
screen.

2. Press the Recents tile.

3. Select a destination from the list.

SETTING A DESTINATION USING
A SAVED DESTINATION

Press Where To? at the top of the
screen.

2. Press Saved Places.

3. Select a saved destination.

Note:

Press the star icon next when viewing

location details to save the location.

SETTING A DESTINATION USING
A POINT OF INTEREST

Press and hold on a point of interest
icon on the map.

Note:

Information about the location of

the point of interest appears on the screen.

2. Press the

Go!

button to begin

navigation to the point of interest.

WAYPOINTS

ADDING A WAYPOINT

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Press the Add Waypoint button
when in an active navigation
session.

Enter your waypoint on the keyboard.

2. Press Search.

3. Select a waypoint from the list.

4. Press Add to Trip.

EDITING WAYPOINTS

Press the waypoint you would like to
edit.

2. Select an option to reorder or delete

the waypoint.

ROUTE GUIDANCE

ADJUSTING THE GUIDANCE
PROMPT VOLUME

Turn the volume control when a guidance
prompt plays to adjust the volume.

REPEATING AN INSTRUCTION

Press the turn indicator to hear the last
voice instruction.

CANCELING ROUTE GUIDANCE

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Press the button to cancel route
guidance to the selected
location.

459

Navigation

This introduces new features and provides
updates to the vehicle's software systems.
Make sure to switch Automatic Updates
on, set a recurring update schedule and
connect your vehicle to Wi-Fi. Updates
could take longer when not connected to
Wi-Fi or could not download at all. See

Connecting the Vehicle to a Wi-Fi
Network

(page 433).

Your vehicle may be able to receive
drivable software updates, non-drivable
software updates or both. Drivable
software updates happen during normal
vehicle usage and require limited input
from you. You are notified on your
touchscreen and connected device prior
to a non-drivable update.

Most non-drivable updates complete in
less than 30 minutes, although some
updates could take up to a few hours.

You are notified of vehicle software update
status on to the top left of touchscreen.
You can also see the notifications in your
connected device. See

Software Update

Indicators

(page 461).

Vehicle Software Update
Requirements

Non-drivable software updates do not
install if any of the following occur:
•

Your vehicle is running.

•

Your vehicle is switched on.

•

Your vehicle is not parked.

•

The 12 V battery charge is too low.

•

The hazard indicators are switched on.

•

The alarm is sounding.

•

The doors are open.

•

The parking lamps are switched on.

•

You are pressing the brake pedal.

•

An emergency call is in process.

•

Your vehicle is in limp home mode.

Vehicle Software Update
Limitations

Once you begin a non-drivable software
update, you cannot:
•

Cancel the update.

•

Enter your vehicle unless you have a
key blade.
•

You can open the doors using the
mechanical latch if child locks are
not on.

•

Use the remote control to lock, unlock
or start your vehicle.

•

Drive your vehicle.

•

Charge your vehicle.
•

Charging resumes once the update
completes.

SOFTWARE UPDATE
SETTINGS

To access the Software Updates menu:

Press

Settings

on the touchscreen.

2. Press

Software Updates

You can do the following in the Software
Updates menu:
•

Switch Automatic Updates on and off.

•

Schedule and install software updates.

•

View software update details.

E366956

Press the button next to a menu
option for more information.

Switching Automatic Updates On
and Off

Your vehicle may come with Automatic
Updates switched on. To make sure your
vehicle always has the latest software,
which could include security or other
enhancements, we do not recommend
switching Automatic Updates off.

460

Vehicle Software Updates

Note:

Software updates require approval

to download or install with Automatic
Updates switched off.

Scheduling and Installing
Software Updates

Scheduling Software Updates

From the Software Updates menu:

Press

Schedule Updates

2. Select the days and time for updates.
3. Press

Save

The more days that updates are
scheduled, the more frequently your
vehicle installs new updates. We
recommend selecting a time you normally
do not need your vehicle, such as overnight.

Some updates require your vehicle to be
switched off.

Note:

The schedule you set is recurring. If

Automatic Updates is on, every time a
non-drivable update is available, it installs
on this schedule unless you change it. You
are notified on your touchscreen and
connected device prior to a non-drivable
update, with an option to reschedule it.

Installing Software Updates

Using the Status Bar

Press a Software Update indicator on
your touchscreen when it appears.

2. Follow the instructions on the

touchscreen.

Using the Touchscreen

From the Software Updates menu:

Press

Update Details

2. Press

Update Now

Viewing Software Update Details

From the Software Updates menu:

Press

Update Details

SOFTWARE UPDATE
INDICATORS

You can press the indicators in the status
bar when they appear for more
information.

E327787

Vehicle software update
reminder, schedule required,
confirmation of default schedule

required, or consent required.

E327788

Vehicle software update
canceled, update not successful,
or precondition not met.

E353218

Vehicle software update
successful.

461

Vehicle Software Updates

WHAT IS FORD PROTECT

Protect yourself from the rising cost of
vehicle repairs with a Ford Protect
extended service plan.

Ford Protect Extended Service
Plans - United States Only

Ford Protect extended service plans mean
peace of mind. Extended service plans are
backed by Ford Motor Company, and
provide more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, insist on the Ford
Protect extended service plan.

Ford Protect Can Quickly Pay for Itself

One trip to the service center could easily
exceed the price of your Ford Protect
extended service plan. With the Ford
Protect extended service plan, you
minimize your risk for unexpected repair
bills and rising repair costs.

Up to 1,000+ Covered Vehicle
Components

There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.

PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it is probably easier to
list what is not covered.

2. ExtraCARE - Covers 113 components,

and includes many high-tech items.

3. BaseCARE - Covers 84 components.

4. PowertrainCARE - Covers 29 critical

components.

Ford Protect extended service plans are
honored by all authorized Ford dealers in
the United States, Canada and Mexico.

That means you get:
•

Reliable, quality service at any Ford or
Lincoln dealership.

•

Repairs performed by factory trained
technicians, using genuine parts.

Rental Car Reimbursement

First Day Rental Benefit

If you bring your car into your dealer for
service, we will give you a rental vehicle to
use for the day.

Extended Rental Benefits

If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, warranty repairs, and field
service actions.

Roadside Assistance

Exclusive 24/7 roadside assistance,
including:

•

Towing, flat-tire change and battery
jump starts.

•

Out of fuel and lock-out assistance.

•

Travel expense reimbursement for
lodging, meals and rental car.

•

Assistance for taxi, shuttle, rental car
coverage or other transportation.

Transferable Coverage

If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. This should
give you and your potential buyer peace of
mind.

463

Ford Protect

Less Cost to Properly Maintain Your
Vehicle

The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.

Covered maintenance includes:
•

Windshield wiper blades.

•

Spark plugs.

•

The clutch disc (if equipped).

•

Brake pads and linings.

•

Shock absorbers.

•

Struts.

•

Engine belts.

•

Engine coolant hoses, clamps and
o-rings.

•

Diesel exhaust fluid replenishment (if
equipped).

•

Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.

Interest Free Finance Options

Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.

Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232

Ford Protect Extended Service
Plan (Canada Only)

You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:

•

Rental reimbursement.

•

Coverage for certain maintenance and
wear items.

•

Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.

•

Roadside Assistance benefits.

There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.

Note:

Repairs performed outside of Canada

and the United States are not eligible for
Ford Protect extended service plan
coverage.

This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.

464

Ford Protect

GENERAL MAINTENANCE
INFORMATION

Why Maintain Your Vehicle?

Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.

It is important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes: first is to
maintain the reliability of your vehicle and
the second is to keep the cost of owning
your vehicle down.

It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual.

Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage not covered by
the vehicle Warranty.

Why Maintain Your Vehicle at Your
Dealership?

Our Genuine Replacement Parts

Dealerships stock our parts and our
authorized branded remanufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.

If you do not use our authorized parts, they
may not meet our specifications and could
affect emissions compliance.

Protecting Your Investment

Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.

Your vehicle comes with the Intelligent
Oil-Life Monitor system, a message
appears in the instrument cluster display
at the proper oil change interval. This
interval may be up to one year or 10,000 mi
(16,000 km), hybrid vehicles could exceed
10,000 mi (16,000 km).

When the oil change message appears in
the instrument cluster display, it is time for
an oil change. Make sure you perform the
oil change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure to reset the Intelligent Oil-Life Monitor
after each oil change.

If your instrument cluster display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals.

You can drive your vehicle in such a way
that may lead to higher oil consumption
including extended time at high engine
speeds, high loads, engine braking, hard
cornering maneuvers, track and off-road
usage. Under these conditions, oil
consumption of approximately 1 quart per
500 miles (1 liter per 800 km) is possible.
Check the engine oil level at every refueling
and adjust to maintain proper levels to
avoid engine damage.

465

Scheduled Maintenance

You can also drive your vehicle in such a
way that dilutes and increases the level of
oil by frequent short trips that do not allow
the engine to get to operating temperature,
extended idling and low speed driving for
long periods of time.

It is important to rely upon your dealership
to properly diagnose and repair your
vehicle.

We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.

Additives and Chemicals

We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.

Oils, Fluids and Flushing

In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. Have discolored fluids that also
show signs of overheating or foreign
material contamination checked
immediately.

Make sure to change the vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.

Scheduled Maintenance Service
Intervals

For your scheduled maintenance service
intervals, visit

https://www.ford.com/

support/maintenance-schedule

Owner Checks and Services

Make sure you perform the following basic
maintenance checks and inspections.

Check Every Month

The engine oil level.

Function of all interior and the exterior lights.

The tires including the spare for wear and proper pressure.

The windshield washer fluid level.

466

Scheduled Maintenance

Check Every Six Months

The battery connections. Clean if necessary.

The body and door drain holes for obstructions. Clean if necessary.

The cooling system fluid level and the coolant system strength.

The door weatherstrips for wear. Lubricate if necessary.

The hinges, latches and outside locks for proper operation. Lubricate if necessary.

The parking brake for proper operation.

The seatbelts and seat latches for wear and function.

Safety warning lamps, brake, ABS, airbag and seatbelt for operation.

The washer spray and wiper operation. Clean or replace blades as necessary.

Multi-Point Inspection

It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.

Multi-Point Inspection

Hazard warning system operation

Accessory drive belt or belts

Horn operation

Battery performance

Radiator, cooler, heater and air conditioning

hoses

Engine air filter

Suspension components for leaks or

damage

Exhaust system

Steering and linkage

Exterior lamps operation

Tires including the spare for wear and

proper pressure

Fluid levels

; fill if necessary

467

Scheduled Maintenance

Multi-Point Inspection

Windshield for cracks, chips or pits

For oil and fluid leaks

Washer spray and wiper operation

Halfshaft dust boots

Brake, coolant recovery reservoir, automatic transmission and window washer.

If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date

on the canister. Replace as needed.

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.

NORMAL SCHEDULED
MAINTENANCE

Intelligent Oil-Life Monitor™

Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.

This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.

The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.

When to Expect the OIL CHANGE REQUIRED Message

Vehicle Use and Example

Interval

Normal

7,500–10,000 mi

(12,000–16,000 km)

Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling

Severe

5,000–7,500 mi

(8,000–12,000 km)

Moderate to heavy load or towing
Mountainous or off-road conditions

468

Scheduled Maintenance

When to Expect the OIL CHANGE REQUIRED Message

Vehicle Use and Example

Interval

Extended idling
Extended hot or cold operation

Extreme

3,000–5,000 mi

(5,000–8,000 km)

Maximum load or towing
Extreme hot or cold operation
Extended engine idling

Hybrid vehicles may achieve longer distances between oil changes, but do not exceed

the 1 year max oil change interval. Remaining oil life can be accessed through the
information display. See

Instrument Cluster Display

(page 115).

Normal Maintenance Intervals

At Every Oil Change Interval as Indicated by the Information Display

Change the engine oil and filter.

Rotate the tires.

Perform a multi-point inspection, recommended.

Inspect the automatic transmission fluid level. Consult your dealer for requirements.

Inspect the brake pads, rotors, hoses and the parking brake.

Inspect the engine coolant level/strength and the hoses.

Inspect the exhaust system and heat shields.

Inspect the rear axle and U-joints - all-wheel drive.

Inspect the half-shaft boots.

Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-
joints.

Inspect the tires, tire wear and measure the tread depth.

Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.

Do not exceed one year or 10,000 mi (16,000 km) between service intervals.

469

Scheduled Maintenance

Brake Fluid Maintenance

Change the brake fluid.

Every 3 Years

Perform this maintenance item every 3 years. Do not exceed the designated time for the

interval.

Brake fluid servicing requires special equipment available at your authorized dealer.

Other Maintenance Items

Replace the cabin air filter.

Every 20,000 mi
(32,000 km)

Replace the engine air filter.

Every 30,000 mi
(48,000 km)

Replace the spark plugs.

Every 100,000 mi
(160,000 km)

Inspect the accessory drive belt(s).

Change the automatic transmission fluid.

Every 150,000 mi
(240,000 km)

Replace the accessory drive belt(s).

Change the engine coolant.

At 200,000 mi
(322,000 km)

Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and

filter change. Do not exceed the designated distance for the interval.

After initial inspection, inspect every other oil change until replaced.

If not replaced within the last 100,000 mi (160,000 km).

Initial replacement at 10 years or 200,000 mi (322,000 km), then every five years or

100,000 mi (160,000 km).

470

Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE

If you operate your vehicle

primarily

in any

of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle

occasionally

under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.

Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km) of the

OIL CHANGE

REQUIRED

message appearing in the

instrument cluster display.

•

Example 1

: The

OIL CHANGE

REQUIRED

message comes on at

28,751 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.

•

Example 2

: The

OIL CHANGE

REQUIRED

message has

not

come

on, but the odometer reads 30,000 mi
(48,000 km) (for example, the
Intelligent Oil-Life Monitor was reset
at 25,000 mi (40,000 km)). Perform
the engine air filter replacement.

Towing a Trailer or Using a Car-top Carrier

Change engine oil and filter as indicated by the instrument
cluster display and perform services listed in the Normal
Scheduled Maintenance chart.

As required

Inspect rear axle and U-joints (AWD).

Inspect frequently, service
as required

Change automatic transmission fluid.

Every 30,000 mi
(48,000 km)

Replace spark plugs.

Every 60,000 mi
(96,000 km)

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Scheduled Maintenance

Ford Escape (2024 year). Manual in english - page 14