Ford Edge (2024 year). Manual in english - page 12

 

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Ford Edge (2024 year). Manual in english - page 12

 

 

An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
ILSAC.

We recommend Motorcraft motor oil for
your vehicle. If Motorcraft oil is not
available, use motor oils of the
recommended viscosity grade that display
the API Certification Mark for gasoline
engines.

Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that your
vehicle warranty does not cover.

Capacities

Including the Oil Filter

Variant

6.0 qt (5.7 L)

All.

Materials

Specification

Name

WSS-M2C961-A1

Motorcraft® SAE 5W-30 Motor Oil(U.S.)
Motorcraft® SAE 5W-30 Motor Oil / Huile moteur
SAE 5W-30 Motorcraft®(Canada)
XO-5W30-Q1SP, XO-5W30-Q1FS(U.S.)
CXO-5W30-LSP6, CXO-5W30-LFS6(Canada)

Alternative Engine Oil for
Extremely Cold Climates

To improve engine cold start performance,
use the following engine oil in climates
where the ambient temperature reaches
-22.0°F (-30°C) or below.

Materials

Specification

Name

WSS-M2C963-A1

Engine Oil - SAE 0W-30

353

Capacities and Specifications

E240523

Note:

If you use your vehicle regularly above

the altitude of 5,000 ft (1,524 m) and under
the temperature of -4.0°F (-20°C), it is
recommended to use the alternative engine
oil.

COOLING SYSTEM CAPACITY
AND SPECIFICATION - 2.0L
ECOBOOST™

Use coolant that meets the defined
specification.

If you do not use coolant that meets the
defined specification, it could result in:

Component damage that your vehicle
warranty does not cover.

Reduced vehicle performance.

Capacities

Quantity

Variant

9.7 qt (9.2 L)

All.

Materials

Specification

Name

WSS-M97B57-A2

Motorcraft® Yellow Prediluted Antifreeze/
Coolant(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft®(Canada)
VC-13DL-G(U.S.)
CVC-13DL-G(Canada)

354

Capacities and Specifications

COOLING SYSTEM CAPACITY
AND SPECIFICATION - 2.7L
ECOBOOST™

Use coolant that meets the defined
specification.

If you do not use coolant that meets the
defined specification, it could result in:

Component damage that your vehicle
warranty does not cover.

Reduced vehicle performance.

Capacities

Quantity

Variant

12.5 qt (11.8 L)

All.

Materials

Specification

Name

WSS-M97B57-A2

Motorcraft® Yellow Prediluted Antifreeze/
Coolant(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft®(Canada)
VC-13DL-G(U.S.)
CVC-13DL-G(Canada)

FUEL TANK CAPACITY

Capacities

Quantity

Variant

18.4 gal (69.7 L)

Front-wheel drive.

18.5 gal (70 L)

All-wheel drive.

355

Capacities and Specifications

AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION - 2.0L
ECOBOOST™

WARNING: 

The air conditioning

refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening

the air conditioning refrigerant system
can cause personal injury.

Use refrigerant and oil that meets the
defined specifications.

If you do not use refrigerant and oil that
meets the defined specifications, it could
result in:

Component damage that your vehicle
warranty does not cover.

Reduced vehicle performance.

Capacities

Refrigerant Oil

Refrigerant

Variant

3.2 fl oz (95 ml)

20.8 oz (0.59 kg)

All.

Materials

Specification

Name

WSS-M17B21-A

R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)

WSS-M2C300-A2

Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®(Canada)
YN-35(U.S. & Canada)

356

Capacities and Specifications

AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION - 2.7L
ECOBOOST™

WARNING: 

The air conditioning

refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening

the air conditioning refrigerant system
can cause personal injury.

Use refrigerant and oil that meets the
defined specifications.

If you do not use refrigerant and oil that
meets the defined specifications, it could
result in:

Component damage that your vehicle
warranty does not cover.

Reduced vehicle performance.

Capacities

Refrigerant Oil

Refrigerant

Variant

3.2 fl oz (95 ml)

20.8 oz (0.59 kg)

All.

Materials

Specification

Name

WSS-M17B21-A

R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)

WSS-M2C300-A2

Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®(Canada)
YN-35(U.S. & Canada)

WASHER FLUID SPECIFICATION

Capacities

Quantity

Variant

Fill as required.

All.

357

Capacities and Specifications

Materials

Specification

Name

WSS-M14P19-A

Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft®(Canada)
ZC-32-B2(U.S.)
CXC-37-F/M(Canada)

BRAKE FLUID SPECIFICATION

Use fluid that meets the defined
specification and viscosity grade.

If you do not use fluid that meets the
defined specification and viscosity grade,
it could result in:

Component damage that your vehicle
warranty does not cover.

Reduced brake performance.

Note:

We recommend you use Dot 4 Low

Viscosity (LV) High Performance Brake Fluid
meeting WSS-M6C65-A2 specifications or
ISO 4925 Class 6 standards. If you use any
fluid other than the recommended fluid, it
could cause reduced brake performance
and not meet our performance standards.
Keep brake fluid clean and dry.
Contamination with dirt, water, petroleum
products or other materials could result in
brake system damage and possible failure.

Capacities

Quantity

Variant

Fill as required.

All.

Materials

Specification

Name

WSS-M6C65-A2

Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)

358

Capacities and Specifications

VEHICLE IDENTIFICATION
NUMBER

LOCATING THE VEHICLE
IDENTIFICATION NUMBER

The vehicle identification number is
located on the left-hand side of the
instrument panel.

E311767

In the graphic, XXXX is representative of
your vehicle identification number.

VEHICLE IDENTIFICATION
NUMBER OVERVIEW

The vehicle identification number contains
the following information:

E142477

World manufacturer identifier.

A

Brake system, gross vehicle
weight rating, restraint devices
and their locations.

B

Make, vehicle line, series, body
type.

C

Engine or motor type.

D

Check digit.

E

Model year.

F

Assembly plant.

G

Production sequence number.

H

359

Vehicle Identification

WHAT IS A CONNECTED
VEHICLE

A connected vehicle has technology that
allows your vehicle to connect to a mobile
network and for you to access a range of
features. When used in conjunction with
the FordPass app, it could allow you to
monitor and control your vehicle further,
for example checking the tire pressures,
the fuel level and the vehicle location. For
additional information, refer to the local
Ford website.

CONNECTED VEHICLE
REQUIREMENTS

Connected service and related feature
functionality requires a compatible vehicle
network.

Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.

CONNECTED VEHICLE
LIMITATIONS

Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.

CONNECTING THE VEHICLE TO
A MOBILE NETWORK

WHAT IS THE MODEM

The modem allows access to a
range of features built into your
vehicle.

ENABLING AND DISABLING THE
MODEM

1.

From the settings menu, press
Connectivity.  See 

Center Display

(page 371).

2. Press Connected Vehicle Features.

3. Switch vehicle connectivity on or off.

CONNECTING FORDPASS TO THE
MODEM

1.

Make sure that the modem is enabled
using the vehicle settings menu.

2. Open the FordPass app on your device

and log in.

3. Add your vehicle or select your vehicle

if already added.

4. Select the option to activate your

vehicle.

5. Make sure that the name on the screen

matches the name shown in your
FordPass account.

6. Confirm that FordPass account is

connected to the modem.

CONNECTING THE VEHICLE TO
A WI-FI NETWORK

1.

From the settings menu, press
Connectivity.  See 

Center Display

(page 371).

2. Press Wi-Fi.

3. Switch Wi-Fi on.

4. Press View Available Networks.

5. Select an available Wi-Fi network.

Note:

Enter the network password to

connect to a secure network.

360

Connected Vehicle

CONNECTED VEHICLE
SETTINGS

You can adjust several settings on the
touchscreen under the connected vehicle
features menu, such as:

Vehicle connectivity.

Share vehicle data.

Share vehicle location.

Share driving data.

Note:

Depending on your vehicle, different

options may be available.

Note:

Editing connectivity settings could

result in some features not operating
correctly or at all. When you edit
connectivity settings, pop-up messages may
appear to notify you that services will not
work without that setting. If you switch a
feature on, pop-up messages could appear
informing you of the settings that will be
turned on.

E366956

Press the button next to a menu
option for more information.

CONNECTED VEHICLE –
TROUBLESHOOTING

CONNECTED VEHICLE –
FREQUENTLY ASKED QUESTIONS

Why can I not confirm the
connection of my FordPass
account to the modem?

The modem is not enabled. Switch
vehicle connectivity on.

The network signal is weak. Move your
vehicle closer to a place where the
network signal is not obstructed.

Why can I not connect to a Wi-Fi
network?

You entered the wrong network
password. Enter the correct password.

The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.

There are multiple access points in
range with the same network name.
Choose a unique name for your
network. Do not use the default name
unless it contains a unique identifier,
for example as part of the MAC
address.

Why does the Wi-Fi connection
disconnect after successful
connection?

The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.

What can I do if I am close to a Wi-
Fi router but the network signal
strength is weak?

If your vehicle has a heated windshield,
position your vehicle so that the
windshield is not facing the Wi-Fi
router.

If your vehicle has metallic tinting on
the windows but not on the windshield,
position your vehicle so that the
windshield is facing the Wi-Fi router or
open the windows that are facing the
router.

If your vehicle has metallic tinting on
the windows and the windshield, open
the windows that are facing the router.

If your vehicle is in a garage and you
have the garage door closed, open the
garage door as it could block the signal.

361

Connected Vehicle

Why can I not see a network I
expect to see in the list of available
networks?

The network is hidden. Make the
network visible and try again, or
manually add a network in the Wi-Fi
settings menu.

Some network security types are not
supported, for example WEP.

Why do software downloads take
too long?

The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.

Wi-Fi network is in high demand or has
a slow Internet connection. Use a more
reliable Wi-Fi network.

Why does the software not update
when the system seems to connect

to a Wi-Fi network and the signal
strength is excellent?

No software update is available at this
time.

Select automatic updates option in the
settings menu to enable automatic
software update or contact an
authorized dealer.

There could be a connection problem.
Test the network using another device.

362

Connected Vehicle

CREATING A VEHICLE WI-FI
HOTSPOT

You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.

1.

From the settings menu, press
Connectivity.  See 

Center Display

(page 371).

2. Press Vehicle Hotspot.

Note:

The vehicle hotspot default setting

is on.

3. Press Settings under the Vehicle

Hotspot menu.

4. Press Edit.

5. Switch the Wi-Fi Visibility option on or

off.

Note:

The Wi-Fi visibility default setting is

on.

Finding the Wi-Fi Hotspot Name

and Password

1.

From the settings menu, press
Connectivity.  See 

Center Display

(page 371).

2. Press Vehicle Hotspot.

3. Press Settings under the Vehicle

Hotspot menu.

Note:

The network name is the hotspot

name.

4. Switch the Show Password option on

or off.

Connecting a Device to the Wi-Fi
Hotspot

1.

On your device, switch Wi-Fi on and
select the hotspot from the list of
available Wi-Fi networks.

2. When prompted, enter the password.

Purchasing a Data Plan

1.

Connect a device to the hotspot.

Note:

The vehicle network carrier’s portal

opens on your device.

2. If the portal does not open on your

device, open a website and it redirects
to the vehicle network carrier’s portal.

Note:

Secure websites do not redirect.

3. Follow the instructions on the carrier

portal to purchase a plan.

Note:

If you have an active plan, the system

does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website
to purchase more data.

Note:

If data usage information is available

in the vehicle hotspot menu, it is
approximate.

Note:

If you carry out a factory reset, the

system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.

Note:

The vehicle network carrier provides

Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.

CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD

1.

From the settings menu, press
Connectivity.  See 

Center Display

(page 371).

2. Press Vehicle Hotspot.

3. Press Settings under the Vehicle

Hotspot menu.

4. Press Edit.

5. Press Change Network Name.

6. Enter your required network name.

363

Vehicle Wi-Fi Hotspot

 (If Equipped)

7.

Press enter to save the network name.

8. Press Change Password.

9. Enter your required password.

10.

Press enter to save the password.

Changing the Wi-Fi Hotspot
Frequency

The vehicle hotspot frequency band is
selectable depending upon your device
capabilities. You cannot connect your
device to the vehicle hotspot if it does not
support the selected frequency band.

1.

From the settings menu, press
Connectivity.  See 

Center Display

(page 371).

2. Press Vehicle Hotspot.

3. Press Settings under the Vehicle

Hotspot menu.

4. Press Edit.

5. Select a frequency.

VEHICLE WI-FI HOTSPOT –
TROUBLESHOOTING

VEHICLE WI-FI HOTSPOT –
FREQUENTLY ASKED QUESTIONS

Why can I not see the Wi-Fi hotspot
name when I search for Wi-Fi
networks on my cell phone or other
device?

Make sure Wi-Fi hotspot visibility is on.

The system does not provide a Wi-Fi
hotspot at this time.

Check what frequency the hotspot is
transmitting in the vehicle hotspot
settings menu. If the frequency is 5 GHz
and your device cannot see the
network, change the frequency to 2.4
GHz.

364

Vehicle Wi-Fi Hotspot

 (If Equipped)

AUDIO SYSTEM
PRECAUTIONS

WARNING: 

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Listening to loud audio for long periods of
time could damage your hearing.

IDENTIFYING THE AUDIO UNIT

E346553

Note:

Depending on your vehicle options,

the controls may look different from what
you see here.

SWITCHING THE AUDIO UNIT
ON AND OFF

Press the button on the volume
control.

SELECTING THE AUDIO
SOURCE

E250655

Press 

Sources

 on the

touchscreen to open the media
source menu.

PLAYING OR PAUSING THE
AUDIO SOURCE

Audio Unit

Press the button to pause
playback. Press again to resume
playback.

Touchscreen

Press the button to pause
playback. Press again to resume
playback.

Note:

Not all sources can be paused.

ADJUSTING THE VOLUME

E248939

365

Audio System

Turn to adjust the volume.

Some vehicles may be able to adjust the
volume using buttons on the steering
wheel.

SWITCHING SHUFFLE MODE
ON AND OFF

Press the button on the
touchscreen to switch shuffle
mode on or off.

Note:

Not all sources have shuffle mode.

SWITCHING REPEAT MODE ON
AND OFF

Press the button on the
touchscreen to switch repeat
mode on or off.

Note:

Not all sources have repeat mode.

SETTING A MEMORY PRESET

1.

Select a station or channel.

2. Press and hold a memory preset button

on the touchscreen.

Note:

The audio mutes briefly while the

system saves the preset and returns once it
is stored.

Note:

You can save presets from multiple

sources to the memory preset bar.

MUTING THE AUDIO

Press the button on the steering
wheel to mute the audio.

Press to mute the signal. Press
again to restore the signal.

ADJUSTING THE SOUND
SETTINGS

Balance and Fade

 (If Equipped)

1.

Press 

Settings

 on the touchscreen.

2. Press 

Sound Settings

.

3. Press 

Balance / Fade

.

4. Press the arrows to adjust the settings.

Tone Settings

1.

Press 

Settings

 on the touchscreen.

2. Press 

Sound Settings

.

3. Press 

Tone Settings

.

4. Press the arrows or slider bar to adjust

the settings.

Speed Compensated Volume

1.

Press 

Settings

 on the touchscreen.

2. Press 

Sound Settings

.

3. Press 

Speed Compensated Volume

.

4. Press a setting.

Occupancy Mode

 (If Equipped)

1.

Press 

Settings

 on the touchscreen.

2. Press 

Sound Settings

.

3. Press 

Occupancy Mode

.

4. Press a setting.

Sound Mode

 (If Equipped)

1.

Press 

Settings

 on the touchscreen.

2. Press 

Sound Settings

.

3. Press 

Sound Mode

.

4. Press a setting.

SETTING THE CLOCK AND
DATE

1.

Press 

Settings

 on the touchscreen.

366

Audio System

2. Press 

Clock Settings

.

3. Set the time.

Note:

The 

AM

 and 

PM

 options are not

available if 

24-hour mode

 is on.

Switching Automatic Time
Updates On and Off

1.

Press 

Settings

 on the touchscreen.

2. Press 

Clock Settings

.

3. Switch 

Auto Time Update

 on or off.

FM RADIO

FM RADIO LIMITATIONS

The further you travel from a FM station,
the weaker the signal and the weaker the
reception.

Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with the
reception.

When you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the
audio system muting.

SELECTING AN FM RADIO
STATION

E270235

Turn to search through the radio frequency
band.

Using Direct Tune

1.

Press 

Direct Tune

 to open the number

pad.

2. Enter the station you prefer.

Note:

You can only enter a valid station for

the audio source you are currently listening
to.

Using Seek

Press either button. The system
stops at the first station it finds
in that direction.

Using the Station List

1.

Press 

Browse

.

2. Press a station.

367

Audio System

SWITCHING THE DISPLAY ON
AND OFF

Audio Unit

E272035

Press the button.

Touchscreen

To switch the display off:

1.

Press 

Settings

 on the touchscreen.

2. Press 

Display Settings

.

3. Press 

Display Off

.

Note:

The display defaults to on each time

you switch your vehicle on.

To switch the display on, press anywhere
on the touchscreen.

DIGITAL RADIO

WHAT IS DIGITAL RADIO

HD Radio™ technology is the digital
evolution of analog FM radio.

For additional information, visit

www.HDRadio.com

.

HD Radio Technology is manufactured
under license from iBiquity Digital
Corporation and foreign patents. HD Radio
and the HD and HD Radio logos are
proprietary trademarks of XPERI. The
vehicle manufacturer and XPERI are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.

HOW DOES DIGITAL RADIO WORK

Your system has a special receiver that
allows it to receive digital broadcasts in
addition to analog broadcasts.

HD1 signifies the main programming status
and is available in both analog and digital
broadcasts. Other multicast stations are
only available digitally and could contain
new or different content.

Note:

When the system first receives an

HD1 station, it plays the station in the analog
version until it verifies the station is an HD
Radio station. Then it shifts to the digital
version.

Note:

There is an audio mute delay when

switching to an HD2 or HD3 station because
the system has to reacquire and decode the
digital signal.

DIGITAL RADIO LIMITATIONS

If you are outside the reception area, the
system could not work.

If you are on the fringe of the reception
area, the station could mute due to weak
signal strength.

Note:

If you are listening to HD1, the system

changes back to the analog broadcast until
the digital broadcast is available again. If
you are listening to any other multicast
channels, the station mutes and stays
muted unless it is able to connect to the
digital signal again.

Depending on the station quality, you could
hear a slight sound change when the
station changes between analog and
digital audio.

You cannot access a saved HD station if
your vehicle is outside the station’s
reception area.

SWITCHING DIGITAL RADIO
RECEPTION ON AND OFF

1.

Press 

Settings

 on the touchscreen.

2. Press 

Radio Settings

.

3. Switch 

HD Radio

 on or off.

368

Audio System

DIGITAL RADIO INDICATORS

HD Radio Indicator

The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology.

E142616

The color of the indicator changes to
indicate the system status.

Gray indicates the system is acquiring a
digital station.

Orange indicates digital audio is playing.

Multicast Indicator

The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.

Note:

For stations that have more than one

HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.

SATELLITE RADIO

WHAT IS SATELLITE RADIO

Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.

For additional information about extended
subscription terms, visit 

www.SiriusXM.com

in the United States,

www.SiriusXM.ca

 in

Canada, or call SiriusXM at
1-888-539-7474.

Note:

SiriusXM reserves the unrestricted

right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.

SATELLITE RADIO LIMITATIONS

For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance. Factory-installed and
aftermarket vehicle structures including,
but not limited to, roof racks and soft top
roofs in a partially open position could
reduce reception performance.

Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.

When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.

LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER

You need your Radio ID to activate, modify
or track your satellite radio account.

1.

Press 

Settings

 on the touchscreen.

369

Audio System

2. Press 

SiriusXM Settings

.

Note:

This option in only available if

satellite radio is the current audio source.

3. Press 

Radio ID

.

SELECTING A CHANNEL

Manually Selecting a Channel

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Press the button to find the
previous or next available radio
channel.

Linear Tuner

The linear tuner is displayed when
manually selecting a channel. You can
swipe left or right on the linear tuner
carousel to navigate through the channel
list. Tap on a channel title to listen to it.

Using Direct Tune

1.

Press the channel up or down button
to open the linear tuner screen.

2. Press 

Direct Tune

 to open the number

pad.

3. Enter the channel you prefer.

Using Browse

1.

Press 

Browse

.

2. Select a channel.

SATELLITE RADIO SETTINGS

Subscription

Your subscription status is displayed. You
can subscribe or manage your subscription
directly from the touchscreen.

SiriusXM Favorites

While you are listening to SiriusXM, you can
save favorites by:

Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen.

Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.

Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite

Note:

Requires a trial or active subscription

to use.

Listening History

Listening history is a list of recently listened
to SiriusXM content. You can view, manage
and reset the listening history using the
controls on the touchscreen.

Note:

Requires a trial or active subscription

to use.

Help and Support

You can contact SiriusXM Customer Care
directly from the operating system and
view information required to manage your
SiriusXM account.

SETTING AN ALERT

Sets a notification for the current song,
artist, or sports team. The system alerts
you when it plays again on any channel.
Selecting this button allows you to enable
and edit alerts.

Note:

You can switch alerts on or off and

edit them in the satellite radio settings.

370

Audio System

CENTER DISPLAY OVERVIEW

WARNING: 

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

For your safety, features that are not
critical while driving are not available when
the vehicle is moving at or above 5 mph
(8 km/h).

Note:

Illustrations are provided for

conceptual understanding only and may
appear differently on your vehicle.

E395045

Status bar.  See 

Status Bar

(page 371).

A

Open app area.

B

App bar.

C

Climate control. See 

Climate

Control

 (page 126).

D

STATUS BAR

The status bar appears at the top of the
display. The following buttons and icons
can appear in the status bar.

Note:

Some buttons and icons may not

apply to your vehicle or may not appear
exactly as shown.

App Launcher

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Press to see a list of apps. To
open an app, select the app.

Settings

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Press to open the settings menu.
See 

Settings

 (page 372).

Apple CarPlay and Android Auto

E394613

E394614

Press to open Apple CarPlay or
Android Auto.  See 

Switching

Apple CarPlay On and Off

(page 384).  See 

Switching

Android Auto On and Off

(page 385).

Alexa Built-In

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Press to set up Alexa.  See 

Alexa

Built-In

 (page 376).

Camera

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Press to access the camera
screen.

371

Center Display

Connected Device

Automatic crash notification
system off.

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Device signal strength.

E394901

R

Device signal roaming.

E394900

Device signal not available.

Vehicle Data and Location

Vehicle data sharing on.

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Vehicle data sharing off.

Vehicle location sharing on.

Vehicle data and vehicle location
sharing on.

Vehicle Signal

Vehicle signal strength.

Vehicle signal roaming.

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Vehicle signal not available.

Wi-Fi connected.

Traffic Announcements

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Traffic announcements are
turned on but are not supported
by the selected station.

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Traffic announcements are
turned on and supported by the
selected station but are not

active.

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Traffic announcements are
active.

Note:

If no traffic announcement icons are

displayed, traffic announcements are turned
off.

Wireless Charging

E353214

Wireless charging active.

E372644

Device connected and not
charging.

Personal Profiles

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Press to change or add a profile.

SETTINGS

1.

E386797

 Press to open the settings

menu.

2. Select an item on the side menu to

access specific settings. The main area
changes as you select different side
menu items.

3. Press the icon again to close the list of

settings.

E353212

If you see this icon next to a
menu option, press it to expand
the menu and see additional

settings.

372

Center Display

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If you see this icon next to a
menu option, press it for more
information.

REBOOTING THE CENTER
DISPLAY

You can reboot the center display using
the controls on the steering wheel.

1.

Simultaneously press and hold the
seek forward and volume down button
for 10 seconds.

373

Center Display

FORD ASSISTANT

USING FORD ASSISTANT

The digital assistant allows you to control
vehicle features using conversational
requests.

To begin a voice interaction using the wake
word, say the selected wake word, then
say your command.

E142599

Press the voice interaction
button on the steering wheel. A
tone sounds before you can say

your command.

Note:

You may need to enable your

vehicle's modem to use certain voice
commands.  See 

Enabling and Disabling

the Modem

 (page 360).

Note:

When you are not driving, additional

commands are available by using popular
chat applications. Use FordPass to setup a
conversation with your Ford assistant.

Voice Command Examples

To see examples of what voice commands
you can use with different features:

1.

Access the vehicle drawer on the
touchscreen.

2. Press 

SETTINGS

.

3. Press 

Ford Assistant

.

4. Press 

Voice Command Help

.

5. Select a feature.

FORD ASSISTANT SETTINGS

To access the settings menu:

1.

Access the vehicle drawer on the
touchscreen.

2. Press 

SETTINGS

.

3. Press 

Ford Assistant

.

From the settings menu you can do the
following:

Switch listen for wake word on or off.

Set the preferred wake word.

Switch advanced mode on or off.

Switch phone confirmation on or off.

Switch the commands list on or off.

View the commands help menu.

E366956

Press the button next to a menu
option for more information.

FORD ASSISTANT – FREQUENTLY
ASKED QUESTIONS

Why does the system not
understand what I am saying?

You are speaking too soon. When using
the button of the steering wheel, wait
for the tone before you speak.

Why does the system not
understand the name of a track or
artist?

Bluetooth®

 does not support voice

commands.Connect your device to a
USB port.

You are not saying the name exactly
as it appears on your device. Say the
name of the track or artist exactly as it
appears on your device. Spell out any
abbreviations in the name.

The system does not recognize some
special characters contained in the
name of a song or artist, for example
*, - or +. Rename the files on your
device or use the touchscreen to select
and play the track.

374

Voice Interaction

Why does the system not
understand the name of a contact
in the phonebook on my device and
calls the wrong contact?

You are not saying the name exactly
as it appears on your device. Say the
first and last name of the contact
exactly as it appears on your device.
Spell out any abbreviations in the
name.

The name contains special characters,
for example *, - or +. Rename the
contact on your device or use the
touchscreen to select and call the
contact.

Why does the system not
understand foreign names of
contacts in the phonebook on my
device?

The system applies phonetic
pronunciation rules of the selected
language to the names of contacts in
the phonebook on your device. Select
the name of the contact on the
touchscreen and use the Hear it option
to get an idea of how the system
expects you to pronounce it.

Why do the system voice prompts
and the pronunciation of some
words not seem accurate?

The system uses text-to-speech
technology and a synthetically
generated voice rather than a
pre-recorded human voice.

375

Voice Interaction

WHAT IS ALEXA BUILT-IN

Alexa Built-In allows you to use Alexa in
your vehicle for auto-specific use cases on
the road and gives you access to an
ever-evolving number of skills that help to
make your life more productive,
entertaining, and connected while using
your vehicle.

ALEXA BUILT-IN
REQUIREMENTS

To use Alexa, all of the following must
occur:

Your vehicle modem is enabled.

You are signed in to an existing Amazon
account.

Vehicle location services are enabled.

Vehicle connectivity and vehicle data
sharing is enabled.

SIGNING IN TO YOUR
ACCOUNT

E368039

Press the button in the status
bar and follow the on-screen
prompts.

To sign in using the settings menu:

1.

From the settings menu, press Amazon
Alexa.  See 

Center Display

 (page 371).

2. Press Get Started.

3. Sign in to the Amazon account by

either scanning the code or entering
the on-screen code into the Amazon
website.

4. Once logged in, follow the on-screen

prompts.

5. When complete, the vehicle informs

you that Alexa is ready to be used in
the vehicle.

Signing Out of Your Account

1.

From the settings menu, press Amazon
Alexa.  See 

Center Display

 (page 371).

2. Press Sign Out.

USING ALEXA BUILT-IN

To use Alexa, say “Alexa” or press the voice
interaction button on the steering wheel
and then say “Alexa” to invoke Alexa to
start listening.

Note:

If the wake word is not enabled, you

can only use the voice interaction button.

You can use Alexa for the following and
more:

Entertainment.

Hands-free calling.

Traffic and navigation.

Vehicle controls.

Smart home device control.

Weather and news information.

ALEXA BUILT-IN SETTINGS

Enabling the Wake Word

1.

From the settings menu, press Amazon
Alexa.  See 

Center Display

 (page 371).

2. Switch Listen for Wake Word on or off.

Note:

If the wake word is not enabled, you

can only use the voice interaction button.

Contact List

Displays a list of connected phones and
contact sharing status for each phone.

To change the contact sharing status:

1.

From the settings menu, press Amazon
Alexa.  See 

Center Display

 (page 371).

2. Press Contact List.

376

Alexa Built-In

3. Enable or disable sharing for each

phone.

Note:

You can share contacts from more

than one phone at a time.

Things to Try

Learn more about what you can do with
Alexa by browsing the things to try.

1.

From the settings menu, press Amazon
Alexa.  See 

Center Display

 (page 371).

2. Press Things to Try.

377

Alexa Built-In

PHONE PRECAUTIONS

WARNING: 

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

CONNECTING YOUR PHONE

Connecting your phone stores contact and
call data on your vehicle.

Note:

This data is used to provide intelligent

suggestions. You can switch this off in the
touchscreen settings menu.

Note:

Unpairing your phone removes the

contact and call data from your vehicle and
stops intelligent call suggestions.

1.

Make sure 

Bluetooth®

 is enabled on

your device.

2. From the settings menu, press Phone

List. See 

Center Display

 (page 371).

3. Select Add Phone.

4. Follow the instructions on the screen

to pair your device.

PHONE MENU

E329089

Press to view your favorite
contacts.

E329088

Press to view your recent calls.

E329086

Press to view your contacts

E329087

Press to use the phone keypad.

E329085

Press to display recent text
messages.

E329084

Press to view recent emails.

Press the down arrow to view additional
items for a connected device.

E329083

Press to begin a voice
interaction.

E329082

Press to switch to a different
connected device.

E329081

Press to mute notifications.

E280315

Press to access phone settings.

378

Phone

MAKING AND RECEIVING A
PHONE CALL

Making Calls

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number from your favorites,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Favorites

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Accept

Note:

You can also accept the call by

pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Ignore the call by doing nothing. The
system logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

Signal Strength.

Battery.

You can select any of the following during
an active phone call:

379

Phone

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the phone
call audio to the
cell phone or back
to the touchscreen.

Privacy

SENDING AND RECEIVING A TEXT MESSAGE

Description

Menu Item

Hear the text message.

Hear It

View the text message.

View

Call the sender.

Call

Reply to the text message with a standard text message.

Reply

380

Phone

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF

The settings on your device must be
enabled to receive text message
notifications on the center display. Check
your device settings to enable these
features.

381

Phone

CONNECTING A BLUETOOTH®
DEVICE

1.

Make sure 

Bluetooth®

 is enabled on

your device.

2. Access the vehicle drawer.

3. Press 

Connectivity

.

4. Press 

Bluetooth

.

5. Switch 

Bluetooth

 on.

6. Press 

Add a Bluetooth Device

.

Note:

A prompt alerts you to search for your

vehicle on your device.

7.

Select your vehicle on your device.

Note:

A number appears on your device and

on the touchscreen.

8. Confirm that the PIN (personal

identification number) on your device
matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your device.

The 

Bluetooth®

 word mark and logos are

registered trademarks owned by 

Bluetooth

SIG, Inc.

 and any use of such marks by

Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.

PLAYING MEDIA USING
BLUETOOTH®

WARNING: 

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any

hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Connect your device.

E356583

Press the button on the status
bar to open the application
drawer.

Press the 

Bluetooth®

 option.

Press to play a track. Press again
to pause the track.

Press to skip to the next track.

Press and hold to fast forward
through the track.

Press once to return to the
beginning of a track. Repeatedly
press to return to previous

tracks.

Press and hold to fast rewind through the
track.

Browsing your Media Library

When a compatible mobile device is
connected to the vehicle, your media
library will be accessible through the
touchscreen. From the touchscreen, you
can browse through songs, albums, artists,
and playlists on your mobile device.

Note:

This feature is dependent on the

connected mobile device and the media
application used.

Note:

Browse feature functionality may be

limited while driving.

382

Bluetooth®

APP PRECAUTIONS

WARNING: 

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

APP REQUIREMENTS

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.

ACCESSING APPS

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Press the button to open the
application drawer.

Application Area

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This is the main app area where apps are
launched and you can utilize the full
functionality of the chosen app.

383

Apps

Card Area

E339332

Here you can see recently used
applications with limited content. When
you select one of these cards, the app will
display in the application area with full
functionality.

ENABLING APPS ON AN IOS
DEVICE

E356583

Select the apps option in the
feature drawer.

1.

If your device is connected via USB,
switch Apple CarPlay off.

2. Connect your device to a USB port or

pair and connect using Bluetooth.

3. If prompted to enable CarPlay, select

Disable.

4. Start the apps on your device that you

want to use through SYNC.

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

5. Select the app that you want to use on

the touchscreen.

Note:

Connect your device to a USB port if

you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.

ENABLING APPS ON AN
ANDROID DEVICE

E356583

Select the apps option in the
feature drawer.

1.

If your device is connected via USB,
switch Android Auto off.

2. Pair your device.

3. Start the apps on your device that you

want to use through SYNC.

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

4. Select 

Find Mobile Apps

.

Note:

The system searches and connects

to compatible apps that are running on your
device.

5. Select the app that you want to use on

the touchscreen.

SWITCHING APPLE CARPLAY
ON AND OFF

1.

Pair your device.

384

Apps

 

 

 

 

 

 

 

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