Ford Edge (2024 year). Manual in english - page 13

 

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Ford Edge (2024 year). Manual in english - page 13

 

 

2. Select the vehicle drawer on the status

bar.

3. Select the phone list.

4. Select your device.

5. Select the connect option.

6. Switch Apple Car Play on or off.

SWITCHING ANDROID AUTO
ON AND OFF

1.

Pair your device.

2. Select the vehicle drawer on the status

bar.

3. Select the phone list.

4. Select your device.

5. Select the connect option.

6. Switch Android Auto on or off.

385

Apps

CONNECTED NAVIGATION

 (IF

EQUIPPED)

Your vehicle may be equipped with
connected navigation. Depending on your
version, you are given a 90 day or 3 year
trial. After the trial period, you need to sign
up to continue the experience.  For
additional information, visit 

ford.com/

connectedservices

.

Note:

If you do not sign up or renew your

subscription, you can still use navigation
through a connected device.

ACCESSING NAVIGATION

1.

E386798

 Press the button on the

touchscreen to open the application
drawer.

2. Press 

Navigation

.

Note:

As the driver, be aware of all local

traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.

NAVIGATION MAP UPDATES

To update your map data over Wi-Fi, your
vehicle must be connected to a Wi-Fi
access point. For USB updates and other
details, contact dealers at
1-866-462-8837 in the United States and
Canada, or 800-557-5539 in Mexico.

Note:

If you find map data errors, you may

report them by going to
www.here.com/mapcreator.

ADJUSTING THE MAP

ZOOMING THE MAP IN AND OUT

You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.

CHANGING THE FORMAT OF THE
MAP

E328845

Press the Menu button.

1.

Press the Map Orientation tile.

2. Select a map orientation.

LIVE TRAFFIC

WHAT IS LIVE TRAFFIC

You can observe real-time road congestion
when live traffic is on.

SWITCHING LIVE TRAFFIC ON
AND OFF

E328845

Press the Menu button.

1.

Press the Traffic on Map tile.

2. Press Traffic on or Traffic Off.

SETTING A DESTINATION

SETTING A DESTINATION USING
THE TEXT ENTRY SCREEN

1.

Press the search bar at the top of the
screen.

386

Navigation

2. Enter your destination using the

keyboard.

3. Press Search.

4. Select a destination from the list.

5. Press Start to begin navigation.

SETTING A DESTINATION USING
THE MAP SCREEN

Press and hold on the map to place a pin
at that location. Information about the
location of the pin appears on the screen.

E328844

Press the button to begin
navigation to the pin.

SETTING A DESTINATION USING
A PREDICTIVE DESTINATION

Press the predicted destination card on
the screen to navigate to it. These appear
when the navigation system has learned
your driving habits.

SETTING A DESTINATION USING
A RECENT DESTINATION

E358714

Press the button.

Press a destination from the list.

Note:

You can also use the search button

to view recent destinations.

SETTING A DESTINATION USING
A SAVED DESTINATION

Press the star icon next when viewing
location details to save the location.

E353215

Press the button.

Press a destination from the list.

Note:

You can also use the search button

to view saved destinations.

SETTING A DESTINATION USING
A POINT OF INTEREST

Press a point of interest icon on the map.
Information about the location of the point
of interest appears on the screen.

E328844

Press the button to begin
navigation to the point of
interest.

Note:

You can also use the search button

to view points of interest.

WAYPOINTS

ADDING A WAYPOINT

E328843

Press the Add Waypoint button
when in an active navigation
session.

1.

Enter your waypoint on the keyboard.

2. Press Search.

3. Select a waypoint from the list.

4. Press Add to Trip.

EDITING WAYPOINTS

1.

Press the waypoint you would like to
edit.

2. Select an option to reorder or delete

the waypoint.

ROUTE GUIDANCE

ADJUSTING THE GUIDANCE
PROMPT VOLUME

Turn the volume control when a guidance
prompt plays to adjust the volume.

387

Navigation

REPEATING AN INSTRUCTION

Press the turn indicator to hear the last
voice instruction.

CANCELING ROUTE GUIDANCE

E280804

Press the button to cancel route
guidance to the selected
location.

388

Navigation

This introduces new features and provides
updates to the vehicle's software systems.
Make sure to switch Automatic Updates
on, set a recurring update schedule and
connect your vehicle to Wi-Fi. Updates
could take longer when not connected to
Wi-Fi or could not download at all.  See

Connecting the Vehicle to a Wi-Fi
Network

 (page 360).

Your vehicle may be able to receive
drivable software updates, non-drivable
software updates or both. Drivable
software updates happen during normal
vehicle usage and require limited input
from you. You are notified on your
touchscreen and connected device prior
to a non-drivable update.

Most non-drivable updates complete in
less than 30 minutes, although some
updates could take up to a few hours.

You are notified of vehicle software update
status on to the top left of touchscreen.
You can also see the notifications in your
connected device.  See 

Software Update

Indicators

 (page 390).

Vehicle Software Update
Requirements

Non-drivable software updates do not
install if any of the following occur:

Your vehicle is running.

Your vehicle is switched on.

Your vehicle is not parked.

The 12 V battery charge is too low.

The hazard indicators are switched on.

The alarm is sounding.

The doors are open.

The parking lamps are switched on.

You are pressing the brake pedal.

An emergency call is in process.

Your vehicle is in limp home mode.

Vehicle Software Update
Limitations

Once you begin a non-drivable software
update, you cannot:

Cancel the update.

Enter your vehicle unless you have a
key blade.

You can open the doors using the
mechanical latch if child locks are
not on.

Use the remote control to lock, unlock
or start your vehicle.

Drive your vehicle.

Charge your vehicle.

Charging resumes once the update
completes.

SOFTWARE UPDATE
SETTINGS

To access the Software Updates menu:

From settings menu, press Software
Updates. See 

Center Display

 (page 371).

You can do the following in the Software
Updates menu:

Switch Automatic Updates on and off.

Schedule and install software updates.

View software update details.

E366956

Press the button next to a menu
option for more information.

Switching Automatic Updates On
and Off

Your vehicle may come with Automatic
Updates switched on. To make sure your
vehicle always has the latest software,
which could include security or other
enhancements, we do not recommend
switching Automatic Updates off.

389

Vehicle Software Updates

Note:

Software updates require approval

to download or install with Automatic
Updates switched off.

Scheduling and Installing
Software Updates

Scheduling Software Updates

From the Software Updates menu:

1.

Press Schedules Updates.

2. Select the days and time for updates.
3. Press Save.

The more days that updates are
scheduled, the more frequently your
vehicle installs new updates. We
recommend selecting a time you normally
do not need your vehicle, such as overnight.

Note:

The schedule you set is recurring. If

Automatic Updates is on, every time a
non-drivable update is available, it installs
on this schedule unless you change it. You
are notified on your touchscreen and
connected device prior to a non-drivable
update, with an option to reschedule it.

Installing Software Updates

Using the Status Bar

1.

Press the Software Update indicator
on your touchscreen when it appears.

2. Follow the instructions on the

touchscreen.

Using the Touchscreen

From the Software Updates menu:

1.

Press Update Details.

2. Press Update Now.

Viewing Software Update Details

From the Software Updates menu, press
Update Details.

SOFTWARE UPDATE
INDICATORS

You can press the indicators in the status
bar when they appear for more
information.

E327787

Vehicle software update
reminder, schedule required,
confirmation of default schedule

required, or consent required.

E327788

Vehicle software update
canceled, update not successful,
or precondition not met.

E353218

Vehicle software update
successful.

390

Vehicle Software Updates

PERFORMING A SYSTEM
RESET

Performing a system reset allows you to
remove all personal information and
restore settings to their factory defaults.

1.

Access the vehicle drawer.

2. Press 

SETTINGS

.

3. Press 

General

.

4. Press 

Reset

.

5. Press 

Factory Reset

.

6. Follow the prompts on the screen to

complete the reset.

391

Vehicle System Reset

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:

Web Address (United States)

www.Accessories.Ford.com

Web Address (Canada)

www.Accessories.Ford.ca

We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.

We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:

24 months, unlimited mileage.

The remainder of your new vehicle
limited warranty.

Contact an authorized dealer for details
and a copy of the warranty.

Ford Licensed Accessories are the
accessory manufacturer's designs. The
manufacturer develops and therefore
warrants Ford Licensed Accessories, and
does not design or test these accessories
to Ford Motor Company engineering
requirements.  Contact an authorized Ford
dealer for the manufacturer’s limited
warranty details, and request a copy of the
Ford Licensed Accessories product limited
warranty from the accessory manufacturer.

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:

When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label).  Ask an authorized
dealer for specific weight information.

The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.

An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.

If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability.  In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.

392

Accessories

WHAT IS FORD PROTECT

Protect yourself from the rising cost of
vehicle repairs with a Ford Protect
extended service plan.

Ford Protect Extended Service
Plans - United States Only

Ford Protect extended service plans mean
peace of mind. Extended service plans are
backed by Ford Motor Company, and
provide more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, insist on the Ford
Protect extended service plan.

Ford Protect Can Quickly Pay for Itself

One trip to the service center could easily
exceed the price of your Ford Protect
extended service plan. With the Ford
Protect extended service plan, you
minimize your risk for unexpected repair
bills and rising repair costs.

Up to 1,000+ Covered Vehicle
Components

There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.

1.

PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it is probably easier to
list what is not covered.

2. ExtraCARE - Covers 113 components,

and includes many high-tech items.

3. BaseCARE - Covers 84 components.

4. PowertrainCARE - Covers 29 critical

components.

Ford Protect extended service plans are
honored by all authorized Ford dealers in
the United States, Canada and Mexico.

That means you get:

Reliable, quality service at any Ford or
Lincoln dealership.

Repairs performed by factory trained
technicians, using genuine parts.

Rental Car Reimbursement

First Day Rental Benefit

If you bring your car into your dealer for
service, we will give you a rental vehicle to
use for the day.

Extended Rental Benefits

If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, warranty repairs, and field
service actions.

Roadside Assistance

Exclusive 24/7 roadside assistance,
including:

Towing, flat-tire change and battery
jump starts.

Out of fuel and lock-out assistance.

Travel expense reimbursement for
lodging, meals and rental car.

Assistance for taxi, shuttle, rental car
coverage or other transportation.

Transferable Coverage

If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. This should
give you and your potential buyer peace of
mind.

393

Ford Protect

Less Cost to Properly Maintain Your
Vehicle

The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle’s maintenance.

Covered maintenance includes:

Windshield wiper blades.

Spark plugs.

The clutch disc (if equipped).

Brake pads and linings.

Shock absorbers.

Struts.

Engine belts.

Engine coolant hoses, clamps and
o-rings.

Diesel exhaust fluid replenishment (if
equipped).

Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.

Interest Free Finance Options

Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.

Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232

Ford Protect Extended Service
Plan (Canada Only)

You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:

Rental reimbursement.

Coverage for certain maintenance and
wear items.

Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.

Roadside Assistance benefits.

There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.

Note:

Repairs performed outside of Canada

and the United States are not eligible for
Ford Protect extended service plan
coverage.

This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.

394

Ford Protect

GENERAL MAINTENANCE
INFORMATION

Why Maintain Your Vehicle?

Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.

It is important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes: first is to
maintain the reliability of your vehicle and
the second is to keep the cost of owning
your vehicle down.

It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual.  See 

Capacities and

Specifications

 (page 347).

Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage not covered by
the vehicle Warranty.

Why Maintain Your Vehicle at Your
Dealership?

Our Genuine Replacement Parts

Dealerships stock our parts and our
authorized branded remanufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.

If you do not use our authorized parts, they
may not meet our specifications and could
affect emissions compliance.

Protecting Your Investment

Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.

Your vehicle comes with the Intelligent
Oil-Life Monitor system, a message
appears in the instrument cluster display
at the proper oil change interval. This
interval may be up to one year or 10,000 mi
(16,000 km), hybrid vehicles could exceed
10,000 mi (16,000 km).

When the oil change message appears in
the instrument cluster display, it is time for
an oil change. Make sure you perform the
oil change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure to reset the Intelligent Oil-Life Monitor
after each oil change.  See 

Resetting the

Intelligent Oil Life Monitor

 (page 287).

If your instrument cluster display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 10,000 mi (16,000 km) between oil
change intervals.

You can drive your vehicle in such a way
that may lead to higher oil consumption
including extended time at high engine
speeds, high loads, engine braking, hard
cornering maneuvers, track and off-road
usage. Under these conditions, oil
consumption of approximately 1 quart per
500 miles (1 liter per 800 km) is possible.
Check the engine oil level at every refueling
and adjust to maintain proper levels to
avoid engine damage.

395

Scheduled Maintenance

You can also drive your vehicle in such a
way that dilutes and increases the level of
oil by frequent short trips that do not allow
the engine to get to operating temperature,
extended idling and low speed driving for
long periods of time.

It is important to rely upon your dealership
to properly diagnose and repair your
vehicle.

We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.

Additives and Chemicals

We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.

Oils, Fluids and Flushing

In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. Have discolored fluids that also
show signs of overheating or foreign
material contamination checked
immediately.

Make sure to change the vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.

Scheduled Maintenance Service
Intervals

For your scheduled maintenance service
intervals, visit 

https://www.ford.com/

support/maintenance-schedule

.

Owner Checks and Services

Make sure you perform the following basic
maintenance checks and inspections.

Check Every Month

The engine oil level.

Function of all interior and the exterior lights.

The tires including the spare for wear and proper pressure.

The windshield washer fluid level.

396

Scheduled Maintenance

Check Every Six Months

The battery connections. Clean if necessary.

The body and door drain holes for obstructions. Clean if necessary.

The cooling system fluid level and the coolant system strength.

The door weatherstrips for wear. Lubricate if necessary.

The hinges, latches and outside locks for proper operation. Lubricate if necessary.

The parking brake for proper operation.

The seatbelts and seat latches for wear and function.

Safety warning lamps, brake, ABS, airbag and seatbelt for operation.

The washer spray and wiper operation. Clean or replace blades as necessary.

Multi-Point Inspection

It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.

Multi-Point Inspection

Hazard warning system operation

Accessory drive belt or belts

Horn operation

Battery performance

Radiator, cooler, heater and air conditioning

hoses

Engine air filter

Suspension components for leaks or

damage

Exhaust system

Steering and linkage

Exterior lamps operation

Tires including the spare for wear and

proper pressure

2

Fluid levels

1

; fill if necessary

397

Scheduled Maintenance

Multi-Point Inspection

Windshield for cracks, chips or pits

For oil and fluid leaks

Washer spray and wiper operation

Halfshaft dust boots

1

 Brake, coolant recovery reservoir, automatic transmission and window washer.

2

If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date

on the canister. Replace as needed.

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.

398

Scheduled Maintenance

ROLLOVER WARNING

WARNING: 

Utility vehicles have a

significantly higher rollover rate than
other types of vehicles.

WARNING: 

Vehicles with a higher

center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.

WARNING: 

In a rollover crash, an

unbelted person is significantly more
likely to die than a person wearing a
seatbelt.

WARNING: 

Do not become

overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.

Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.

THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM

Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.

The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.

Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.

BBB AUTO LINE Application: Using the
information that follows, call or write to
request a program application. You will be
asked for your name and address, general
information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to

399

Customer Information

try to resolve them. A Customer Claim
Form will be mailed that needs to be
completed, signed and returned to the BBB
along with proof of ownership. Upon
receipt, the BBB reviews the claim for
eligibility under the Program Summary
Guidelines.

You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:

BBB AUTO LINE a Division of BBB
National Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102

BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.

For additional information, refer to the
Better Business Bureau website.

Note:

Ford Motor Company reserves the

right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.

THE MEDIATION AND
ARBITRATION PROGRAM

For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straightforward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.

CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.

ORDERING A CANADIAN
FRENCH OWNER'S MANUAL

You can obtain a French owner's manual
from an authorized dealer or by contacting
Helm, LLC at:

HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service

Call toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

For additional information, visit

www.helminc.com

.

400

Customer Information

REPORTING SAFETY DEFECTS
IN THE UNITED STATES

If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor

Company.

To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www.safercar.gov; or write to:

Administrator

1200 New Jersey Avenue,
Southeast

Washington, D.C. 20590

You can also obtain other
information about motor vehicle
safety from www.safercar.gov.

REPORTING SAFETY DEFECTS
IN CANADA

If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.

Transport Canada Contact Information

http://tc.canada.ca/recalls

Website
(English)

http://tc.canada.ca/rappels

Website
(French)

1-800-333-0510

Phone

Ford of Canada Contact Information

www.ford.ca

Website

1-800-565-3673

Phone

401

Customer Information

THIRD PARTY SOFTWARE
COPYRIGHT
ACKNOWLEDGMENT

Your vehicle could have components that
use open source software.  For additional
information, visit 

http://

corporate.ford.com/ford-open-source.html

.

RADIO FREQUENCY
CERTIFICATION LABELS

BLIND SPOT INFORMATION
SYSTEM SENSORS

Argentina

E363578

Belarus

E253816

Brazil

E340204

Canada

Short Range Radar Sensor SRR3-B

IC ID: 4135A-SRR3B

402

Customer Information

E351800

Djibouti

E340826

European Union EU

E310043

403

Customer Information

Ghana

E269695

Israel

E402800

Jamaica

E340517

Malaysia

E269697

RALM/24A/0715/S(15-2272)

Mauritania

E353342

Mexico

E353300

404

Customer Information

Moldova

E337971

Pakistan

E352429

Paraguay

E337181

Russia

E253816

Serbia

E340200

Singapore

E339940

405

Customer Information

South Africa

E269696

South Korea

E351001

Taiwan

E340203

406

Customer Information

Ukraine

E356737

United Arab Emirates (U.A.E.)

E338020

United Kingdom

E362840

United States of America

FCC ID: OAYSRR3B

This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

CAUTION TO USERS

407

Customer Information

Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.

Vietnam

E353397

Zambia

E340205

BODY CONTROL MODULE

Argentina

E340512

Djibouti

E344539

Ghana

E340513

408

Customer Information

Jamaica

E340514

Mauritania

E340515

Morocco

E344540

Pakistan

E337974

Paraguay

E339812

2018-08-I-000410

2013-08-I-0158

South Africa

E344541

409

Customer Information

South Korea

E339675

2013-07-03

Syria

E344542

Ukraine

E269682

United States and Canada

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

FCC ID: M3NA2C738448

IC: 7812A-A2C738448

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

Vietnam

E278262

410

Customer Information

Zambia

E344538

CRUISE CONTROL MODULE

Argentina

E308030

Brazil

E340118

Djibouti

E342394

European Union EU

E310043

Ghana

E340191

411

Customer Information

Indonesia

E342395

Israel

E402791

Jamaica

E340518

Malaysia

E339836

RALM/61A/0318/S(18-0852)

Mauritania

E340190

Moldova

E337971

Morocco

E340192

412

Customer Information

Pakistan

E342396

Paraguay

E308039

Serbia

E308040

Singapore

E340193

South Africa

E340194

South Korea

E339675

R-CMM-DLH-L2C0065TR

413

Customer Information

Syria

E342397

Taiwan, China

E340195

Ukraine

E308043

United Arab Emirates

E308044

United Kingdom

E362840

United States and Canada

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

FCC ID: L2C0065TR

IC: 3432A-0065TR

414

Customer Information

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

Zambia

E340196

GARAGE DOOR OPENER

United States and Canada

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

FCC ID: NZLSAHL5E

IC: 4112A-SAHL5E

This device complies with Part 15 of the
FCC Rules and with Innovation, Science
and Economic Development Canada’s
licence-exempt RSS(s). Operation is
subject to the following two conditions:
1.

This device may not cause harmful
interference, and

2. This device must accept any

interference received, including
interference that may cause undesired
operation.

KEYS AND REMOTE CONTROLS

Argentina

E340316

E340119

415

Customer Information

E342143

Brazil

E372151

E340120

Djibouti

E343017

E340306

Ghana

E340317

E340307

Jamaica

E340318

416

Customer Information

 

 

 

 

 

 

 

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