Fiat 500 Gucci (2012 year). Manual

104,000 Miles (169,000 km) or
78 Months Maintenance
Service Schedule

❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before
104,000 miles (169 000 km).

Odometer Reading

Date

Repair Order #

Dealer Code

Signature, Authorized Service Center

112,000 Miles (182,000 km) or 84 Months Maintenance Service
Schedule

❏ Change the engine oil and engine oil filter.

❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

112,000 miles (182 000 km).

❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the

engine air cleaner filter; replace if necessary.

❏ Inspect exhaust system.

❏ Replace cabin filter.

❏ Clean and lube sun roof tracks.

❏ Inspect brake linings.

❏ Inspect CV joints.

❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Date

Repair Order #

Dealer Code

Signature, Authorized Service Center

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MAINTENANCE SCHEDULES

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120,000 Miles (195,000 km) or
90 Months Maintenance
Service Schedule

❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before
120,000 miles (195 000 km).

Odometer Reading

Date

Repair Order #

Dealer Code

Signature, Authorized Service Center

128,000 Miles (208,000 km) or 96 Months Maintenance Service
Schedule

❏ Change the engine oil and engine oil filter.

❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

128,000 miles (208 000 km).

❏ Inspect exhaust system.

❏ Replace the spark plugs.

❏ Replace the engine air cleaner filter.

❏ Replace cabin filter.

❏ Clean and lube sun roof tracks.

❏ Check and adjust hand brake.

❏ Inspect brake linings.

❏ Inspect CV joints.

❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Date

Repair Order #

Dealer Code

Signature, Authorized Service Center

T
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MAINTENANCE SCHEDULES

136,000 Miles (221,000 km) or
102 Months Maintenance
Service Schedule

❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before
136,000 miles (221 000 km).

Odometer Reading

Date

Repair Order #

Dealer Code

Signature, Authorized Service Center

144,000 Miles (234,000 km) or 108 Months Maintenance Service
Schedule

❏ Change the engine oil and engine oil filter.

❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before

144,000 miles (234 000 km).

❏ If using your vehicle for any of the following: Dusty or off-road conditions. Inspect the

engine air cleaner filter; replace if necessary.

❏ Inspect exhaust system.

❏ Replace cabin filter.

❏ Clean and lube sun roof tracks.

❏ Inspect brake linings.

❏ Inspect CV joints.

❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for

damage, wear, improper looseness or end play; replace if necessary.

Odometer Reading

Date

Repair Order #

Dealer Code

Signature, Authorized Service Center

T
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N
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MAINTENANCE SCHEDULES

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152,000 Miles (247,000 km) or
114 Months Maintenance
Service Schedule

❏ Change the engine oil and engine oil

filter.

❏ Rotate the tires, rotate at the first sign of

irregular wear, even if it occurs before
152,000 miles (247 000 km).

❏ Flush and replace engine coolant.

❏ Replace the timing belt.

Odometer Reading

Date

Repair Order #

Dealer Code

Signature, Authorized Service Center

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MAINTENANCE SCHEDULES

WARNING!

• You can be badly injured working on or around a

motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform
a service job, take your vehicle to a competent
mechanic.

• Failure to properly inspect and maintain your

vehicle could result in a component malfunction
and affect vehicle handling and performance. This
could cause an accident.

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MAINTENANCE SCHEDULES

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IF YOU NEED CONSUMER ASSISTANCE

CONTENTS

䡵 Suggestions For Obtaining Service For Your

Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

▫ Prepare For The Appointment . . . . . . . . . . . 365
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . 365
▫ Be Reasonable With Requests . . . . . . . . . . . . 365

䡵 If You Need Assistance . . . . . . . . . . . . . . . . . 365

▫ Fiat Customer Center . . . . . . . . . . . . . . . . . 366
▫ Customer Assistance For The Hearing Or

Speech Impaired (TDD/TTY) . . . . . . . . . . . . 366

▫ Service Contract . . . . . . . . . . . . . . . . . . . . . 367

䡵 Warranty Information . . . . . . . . . . . . . . . . . . 368
䡵 Reporting Safety Defects . . . . . . . . . . . . . . . . 368

▫ In The 50 United States And

Washington, D.C. . . . . . . . . . . . . . . . . . . . . 368

▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . 369

䡵 Publication Order Forms . . . . . . . . . . . . . . . . 369

䡵 Department Of Transportation Uniform Tire

Quality Grades . . . . . . . . . . . . . . . . . . . . . . . . 370

▫ Treadwear . . . . . . . . . . . . . . . . . . . . . . . . . 370

▫ Traction Grades . . . . . . . . . . . . . . . . . . . . . 371
▫ Temperature Grades . . . . . . . . . . . . . . . . . . 371

364

IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE

Prepare For The Appointment

If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.

Prepare A List

Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.

Be Reasonable With Requests

If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with

the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.

IF YOU NEED ASSISTANCE

The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.

Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.

IF YOU NEED CONSUMER ASSISTANCE

365

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.

• If for some reason you are still not satisfied, talk to the

general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.

• If an authorized dealership is unable to resolve the

concern, you may contact the manufacturer’s customer
center.

Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealership name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage

FIAT Customer Center

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (888) 242–6342

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)

To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.

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IF YOU NEED CONSUMER ASSISTANCE

Service Contract

You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It

is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.

We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.

IF YOU NEED CONSUMER ASSISTANCE

367

WARNING!

Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.

WARRANTY INFORMATION

See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of FIAT Group
Automobiles warranties applicable to this vehicle and
market.

REPORTING SAFETY DEFECTS

In the 50 United States and Washington, D.C.

If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,

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IF YOU NEED CONSUMER ASSISTANCE

West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.

In Canada

If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport
Canada, Motor Vehicle Defect Investigations and Recalls at
1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/

PUBLICATION ORDER FORMS

To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.

NOTE:

A street address is required when ordering

manuals (no P.O. Boxes).

• Service Manuals

These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FIAT Group Automobiles
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.

• Diagnostic Procedure Manuals

Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.

IF YOU NEED CONSUMER ASSISTANCE

369

• Owner’s Manuals

These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FIAT Group Automobiles
vehicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.

Call toll free at:

• 1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)

Visit us on the Worldwide Web at:

• www.techauthority.com

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES

The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.

All passenger car tires must conform to Federal safety
requirements in addition to these grades.

Treadwear

The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart

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IF YOU NEED CONSUMER ASSISTANCE

significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.

Traction Grades

The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions on
specified government test surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.

WARNING!

The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.

Temperature Grades

The temperature grades are A (the highest), B, and C, repre-
senting the tire’s resistance to the generation of heat and its
ability to dissipate heat, when tested under controlled condi-
tions on a specified indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire to degen-
erate and reduce tire life, and excessive temperature can lead
to sudden tire failure. The grade C corresponds to a level of
performance, which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard No. 109. Grades B
and A represent higher levels of performance on the labora-
tory test wheel, than the minimum required by law.

WARNING!

The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.

IF YOU NEED CONSUMER ASSISTANCE

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Fiat 500 Gucci (2012 year). Manual - part 23