Lincoln MKZ Hybrid (2019 year). Manual - part 31

Your vehicle is equipped with an information
display, which indicates the proper oil
change interval. This interval may be up to
one year or 10,000 mi (16,000 km).

When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi (800 km)
of the ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message appearing.
Make sure you reset the oil monitoring
system after each oil change.  See Oil
Change Indicator Reset (page 302).

If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10,000 mi
(16,000 km) from the previous oil change.
Never exceed one year or 10,000 mi
(16,000 km) between oil change intervals.

Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.

Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.

We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.

Additives and Chemicals

This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle’s
normal maintenance. Please consult your
warranty information.

Oils, Fluids and Flushing

In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.

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Scheduled Maintenance

Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance.

It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.

Owner Checks and Services

Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.

Check Every Month

Engine oil level.

Function of all interior and exterior lights.

Tires (including spare) for wear and proper pressure.

Windshield washer fluid level.

Check Every Six Months

Battery connections. Clean if necessary.

Body and door drain holes for obstructions. Clean if necessary.

Cooling system fluid level and coolant strength.

Door weatherstrips for wear. Lubricate if necessary.

Hinges, latches and outside locks for proper operation. Lubricate if necessary.

Parking brake for proper operation.

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Scheduled Maintenance

Check Every Six Months

Safety belts and seat latches for wear and function.

Safety warning lamps (brake, ABS, airbag and safety belt) for operation.

Washer spray and wiper operation. Clean or replace blades as necessary.

Multi-point Inspection

In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great.

Multi-point Inspection

Horn operation

Battery performance

Radiator, cooler, heater and A/C hoses

Engine air filter

Suspension components for leaks or damage

Exhaust system

Steering and linkage

Exterior lamps operation

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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

Multi-point Inspection

Tires for wear and proper pressure

2

Fluid levels

1

; fill if necessary

Windshield for cracks, chips or pits

For oil and fluid leaks

Washer spray and wiper operation

Half-shaft dust boots

Hazard warning system operation

1

 Brake, coolant recovery reservoir, automatic transmission and window washer

2

If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.

Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle.

NORMAL SCHEDULED MAINTENANCE

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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

Normal Scheduled Maintenance 

1, 2

Change engine oil and filter. 

3

Every 12 months or
10,000 mi (16,000 km). The
oil monitoring system
displays a message in the
information display.

Rotate tires, inspect tire wear and measure tread depth.

Inspect automatic transmission fluid level. Consult dealer for requirements.

Inspect brake pads, rotors, hoses and parking brake.

Inspect engine cooling system and motor/electronics cooling system strength and hoses.

Inspect exhaust system and heat shields.

Inspect half-shaft boots.

Inspect steering linkage, ball joints, suspension and tie-rod ends.

Inspect wheels and related components for abnormal noise, wear, looseness or drag.

1

 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.

2

 Perform multi-point inspection (recommended).

3

 Reset the oil monitoring system after engine oil and filter changes.  See Oil Change Indicator Reset (page 302).

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Scheduled Maintenance

Other Maintenance Items

1

Replace cabin air filter.

Every 20,000 mi
(32,000 km)

Replace engine air filter.

Every 30,000 mi
(48,000 km)

Change engine coolant and motor/electronics coolant.

2.

At 100,000 mi (160,000 km)

Replace spark plugs.

Every 100,000 mi
(160,000 km)

Change automatic transmission fluid.

Every 150,000 mi
(240,000 km)

1

 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance

for the interval.

2

 Initial replacement at six years or 10,000 mi (16,000 km), then every three years or 50,000 mi (80,000 km).

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Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE

If you operate your vehicle primarily in any
of the following conditions, you need to

perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician.

Towing a Trailer or Using a Car-top Carrier

Change engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays a
message in the information display. Perform services listed in the Normal Scheduled Maintenance chart.

As required

Change automatic transmission fluid.

Every 30,000 mi
(48,000 km)

Replace spark plugs.

Every 60,000 mi
(96,000 km)

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Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use (Such as Delivery, Taxi, Patrol Car or Livery)

Change engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays a
message in the information display. Perform services listed in the Normal Scheduled Maintenance chart.

As required

Replace cabin air filter.

Inspect frequently, service
as required

Replace engine air filter.

Replace spark plugs.

Every 60,000 mi
(96,000 km)

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)

Replace cabin air filter.

Inspect frequently, service
as required

Replace engine air filter.

Inspect the wheels and related components for abnormal noise, wear, looseness or drag.

Every 5,000 mi (8,000 km)

Rotate tires, inspect tires for wear and measure tread depth.

Change engine oil and filter.

Every 5,000 mi (8,000 km)
or six months

Perform multi-point inspection.

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Scheduled Maintenance

Exceptions

There are several exceptions to the Normal
Schedule:

California Fuel Filter Replacement

If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.

Hot Climate Oil Change Intervals

The normal oil change interval for vehicles
operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with similar
climates using an American Petroleum
Institute (API) Certified for Gasoline Engines
(Certification mark) oil of SM or SN quality is
3,000 mi (5,000 km).

If the available API SM or SN oils are not
available, then the oil change interval is
2,000 mi (3,000 km).

Engine Air Filter and Cabin Air Filter
Replacement

The life of the engine air filter and cabin air
filter is dependent on exposure to dusty and
dirty conditions. Vehicles operated in these
conditions require frequent inspection and
replacement of the engine air filter and cabin
air filter.

SCHEDULED MAINTENANCE
RECORD

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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

E146852

Repair Order #:

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

Dealer stamp

496

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

E146852

Repair Order #:

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

Dealer stamp

497

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

E146852

Repair Order #:

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

Dealer stamp

498

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

E146852

Repair Order #:

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

Dealer stamp

499

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

E146852

Repair Order #:

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

Dealer stamp

500

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

E146852

Repair Order #:

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

Dealer stamp

501

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance

E146852

Repair Order #:

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

Dealer stamp

502

MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing

Scheduled Maintenance