Lincoln MKZ Hybrid (2019 year). Manual - part 16

WARNING: The system cannot help

prevent all crashes. Do not rely on this
system to replace driver judgment and the
need to maintain a safe distance and speed.

Using the Pre-Collision Assist System

The Pre-Collision Assist system is active at
speeds above approximately 3 mph (5 km/h)
and pedestrian detection is active at speeds
up to 50 mph (80 km/h).

E156130

If your vehicle is rapidly approaching another
stationary vehicle, a vehicle traveling in the
same direction as yours, or a pedestrian
within your driving path, the system is
designed to provide three levels of
functionality:

1. Alert

2. Brake Support

3. Active Braking

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Alert: When active, a flashing visual warning
appears and an audible warning tone
sounds.

Brake Support: The system is designed to
help reduce the impact speed by preparing
the brakes for rapid braking. The system
does not automatically apply the brakes. If
you press the brake pedal, the system could
apply additional braking up to maximum
braking force, even if you lightly press the
brake pedal.

Active Braking: Active braking may activate
if the system determines that a collision is
imminent. The system may help the driver
reduce impact damage or avoid the crash
completely.

Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends using
the highest sensitivity setting where possible.
Setting lower sensitivity would lead to fewer
and later system warnings.

Distance Indication and Alert

Distance Indication and Alert is a function
that provides a graphical indication of the
time gap to other preceding vehicles
traveling in the same direction. The Distance
Indication and Alert screen in the information
display shows a graphic similar to the one
that follows.

E190004

If the time gap to a preceding vehicle is
small, a red visual indication displays.

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Driving Aids

Note: Distance Indication and Alert
deactivates and the graphics do not display
when adaptive cruise control is active.

Time Gap

Distance Gap

Graphics

Sensitivity

Speed

>0.9sec

>82 ft (25 m)

Grey

Normal

62 mph (100 km/h)

0.6sec — 0.9sec

56–82 ft (17–25 m)

Yellow

Normal

62 mph (100 km/h)

<0.6sec

<56 ft (17 m)

Red

Normal

62 mph (100 km/h)

Adjusting the Pre-Collision Assist
Settings

You can adjust the following settings by
using the information display controls. See
General Information (page 110).
•

You can change Alert and Distance Alert
sensitivity to one of three possible
settings.

•

You can switch Distance Indication and
Alert on or off.

•

If required, you can switch Active Braking
on or off.

Note: Active braking automatically turns on
every time you switch the ignition on.

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Driving Aids

Blocked Sensors

E260069

If a message regarding a blocked sensor or
camera appears in the information display,
the radar signals or camera images are
obstructed. The radar sensor is located
behind a fascia cover near the driver side of
the lower grille. With an obstructed radar,
the Pre-Collision Assist system does not
function and cannot detect a vehicle ahead.
With the front camera obstructed, the
Pre-Collision Assist system does not respond
to pedestrians or stationary vehicles and the
system performance on moving vehicles
reduces. The following table lists possible
causes and actions for when this message
displays.

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Driving Aids

Action

Cause

Clean the grille surface in front of the radar or remove the object

causing the obstruction.

The surface of the radar in the grille is dirty or obstructed in some

way.

Wait a short time. It may take several minutes for the radar to detect

that there is no obstruction.

The surface of the radar in the grille is clean but the message remains

in the display.

The Pre-Collision Assist system is temporarily disabled. Pre-Collision

Assist should automatically reactivate a short time after the weather

conditions improve.

Heavy rain, spray, snow, or fog is interfering with the radar signals.

The Pre-Collision Assist system is temporarily disabled. Pre-Collision

Assist should automatically reactivate a short time after the weather

conditions improve.

Swirling water, or snow or ice on the surface of the road may interfere

with the radar signals.

Contact an authorized dealer to have the radar checked for proper

coverage and operation.

Radar is out of alignment due to a front end impact.

Clean the outside of the windshield in front of the camera.

The windshield in front of the camera is dirty or obstructed in some

way.

Wait a short time. It may take several minutes for the camera to detect

that there is no obstruction.

The windshield in front of the camera is clean but the message remains

in the display.

Note: Proper system operation requires a
clear view of the road by the camera. Have
any windshield damage in the area of the
camera's field of view repaired.

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Driving Aids

Note: If something hits the front end of your
vehicle or damage occurs, the radar sensing
zone may change. This could cause missed
or false vehicle detections. Contact an
authorized dealer to have the radar checked
for proper coverage and operation.

Note: If your vehicle detects excessive heat
at the camera or a potential misalignment
condition, a message may display in the
information display indicating temporary
sensor unavailability. This message
deactivates automatically when operational
conditions return to normal. For example,
when the ambient temperature around the
sensor decreases or the sensor
automatically recalibrates successfully.

DRIVE CONTROL

 (If Equipped)

LINCOLN DRIVE CONTROL

Lincoln Drive Control delivers the Lincoln
driving experience through a suite of
sophisticated electronic vehicle systems.
These systems continuously monitor your
driving inputs and the road conditions to
optimize ride comfort, steering and handling.

You can preset your preferences for these
systems within the information display.
Lincoln Drive Control will respond to your
preferences based on what gear position
you select. This provides a single location to
control multiple systems performance
settings.

Lincoln Drive Control consists of the
following systems:

•

Adaptive suspension dynamically adjusts
the shock absorbers stiffness in real time
to match the road surface and driver
inputs. This system continuously monitors
your vehicle’s motion (roll, pitch, bounce),
suspension position, load, speed, road
conditions, and steering to adjust the
suspension damping for optimal vehicle
control.

•

Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.

•

Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.

These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience:

•

Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.

•

Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.

•

Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
Sport mode is ideal for use during more
spirited driving.

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Driving Aids

Using Lincoln Drive Control

You can configure which of the Drive Control
modes are active when your vehicle is in
drive (D). The configuration remains active
until modified from the main menu on the
information display.

You can change your vehicle's Drive Control
settings from the main menu on the
information display.  See General
Information (page 110).

Note: Not all settings may be available.

Note: Lincoln Drive Control has diagnostic
checks that continuously monitor the system
to ensure proper operation. Certain types of
system errors will gray out the mode
selections within the information display,
preventing you from changing states when
the gear position is changed. Other types of
errors will produce a temporary message
that states Drive Control Malfunction. If either
condition persists for multiple key cycles,
have your vehicle checked by an authorized
dealer.

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Driving Aids

LOAD LIMIT

Vehicle Loading - with and without a
Trailer

This section guides you in the proper
loading of your vehicle, trailer, or both.
Keep your loaded vehicle weight within
its design rating capability, with or
without a trailer. Properly loading your
vehicle provides maximum return of
vehicle design performance. Before you
load your vehicle, become familiar with
the following terms for determining your
vehicle’s weight rating, with or without
a trailer, from the vehicle’s Tire and
Loading Information label or Safety
Compliance Certification label.

Tire and Loading Label Information
Example:

E198719

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Load Carrying

Payload

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PAYLOAD

Payload is the combined weight of cargo
and passengers that your vehicle is
carrying. The maximum payload for your
vehicle appears on the Tire and Loading
label. The label is either on the B-pillar
or the edge of the driver door. Vehicles
exported outside the US and Canada
may not have a tire and loading label.
Look for “The combined weight of
occupants and cargo should never
exceed XXX kg OR XXX lb” for
maximum payload. The payload listed
on the Tire and Loading Information
label is the maximum payload for your
vehicle as built by the assembly plant. If

you install any additional equipment on
your vehicle, you must determine the
new payload. Subtract the weight of the
equipment from the payload listed on
the Tire and Loading label. When towing,
trailer tongue weight or king pin weight
is also part of payload.

WARNING: The appropriate

loading capacity of your vehicle can be
limited either by volume capacity (how
much space is available) or by payload
capacity (how much weight the vehicle
should carry). Once you have reached

the maximum payload of your vehicle,
do not add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle can
contribute to loss of vehicle control and
vehicle rollover.

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Load Carrying

GAWR (Gross Axle Weight Rating)

GAWR is the maximum allowable weight
that a single axle (front or rear) can carry.
These numbers are on the Safety
Compliance Certification label. The label
is located on the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver seating position.

The total load on each axle must never
exceed its Gross Axle Weight Rating.

GVWR (Gross Vehicle Weight Rating)

GVWR is the maximum allowable weight
of the fully loaded vehicle. This includes
all options, equipment, passengers and
cargo. It appears on the Safety
Compliance Certification label. The label
is located on the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver seating position.

The gross vehicle weight must never
exceed the Gross Vehicle Weight Rating.

Safety Compliance Certification Label
Example:

E198828

WARNING: Exceeding the Safety

Compliance Certification label vehicle
weight rating limits could result in
substandard vehicle handling or
performance, engine, transmission
and/or structural damage, serious
damage to the vehicle, loss of control
and personal injury.

Maximum Loaded Trailer Weight

Maximum loaded trailer weight is the
highest possible weight of a fully loaded
trailer the vehicle can tow. Consult an
authorized dealer (or the RV and Trailer
Towing Guide available at an authorized

dealer) for more detailed information.

GCWR (Gross Combined Weight
Rating)

GCWR is the maximum allowable weight
of the vehicle and the loaded trailer,
including all cargo and passengers, that
the vehicle can handle without risking
damage. (Important: The towing
vehicle’s braking system is rated for
operation at Gross Vehicle Weight
Rating, not at Gross Combined Weight
Rating.) Separate functional brakes
should be used for safe control of towed
vehicles and for trailers where the Gross
Combined Weight of the towing vehicle
plus the trailer exceed the Gross Vehicle
Weight Rating of the towing vehicle.

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Load Carrying

The gross combined weight must never
exceed the Gross Combined Weight
Rating.

Note:  For trailer towing information
refer to the RV and Trailer Towing Guide
available at an authorized dealer.

WARNING: Do not exceed the

GVWR or the GAWR specified on the
Safety Compliance Certification label.

WARNING: Do not use

replacement tires with lower load
carrying capacities than the original tires
because they may lower your vehicle’s
GVWR and GAWR limitations.
Replacement tires with a higher limit
than the original tires do not increase
the GVWR and GAWR limitations.

WARNING: Exceeding any vehicle

weight rating limitation could result in
serious damage to your vehicle,
personal injury or both.

Steps for determining the correct load
limit:

1. Locate the statement "The combined

weight of occupants and cargo
should never exceed XXX kg or XXX
lb." on your vehicle’s placard.

2. Determine the combined weight of

the driver and passengers that will
be riding in your vehicle.

3. Subtract the combined weight of the

driver and passengers from XXX kg
or XXX lb.

4. The resulting figure equals the

available amount of cargo and
luggage load capacity. For example,
if the “XXX” amount equals 1,400 lb.
and there will be five 150 lb.

passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)

5. Determine the combined weight of

luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo
and luggage load capacity calculated
in Step 4.

6. If your vehicle will be towing a trailer,

load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.

Helpful examples for calculating the
available amount of cargo and
luggage load capacity

Suppose your vehicle has a 1400-pound

(635-kilogram) cargo and luggage
capacity. You decide to go golfing. Is
there enough load capacity to carry you,
four of your friends and all the golf bags?
You and four friends average 220
pounds (99 kilograms) each and the golf
bags weigh approximately 30 pounds
(13.5 kilograms) each. The calculation
would be: 1400 - (5 x 220) - (5 x 30) =

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Load Carrying

1400 - 1100 - 150 = 150 pounds. Yes, you
have enough load capacity in your
vehicle to transport four friends and your
golf bags. In metric units, the calculation
would be: 635 kilograms - (5 x 99
kilograms) - (5 x 13.5 kilograms) = 635 -
495 - 67.5 = 72.5 kilograms.

Suppose your vehicle has a 1400-pound
(635-kilogram) cargo and luggage
capacity. You and one of your friends
decide to pick up cement from the local
home improvement store to finish that
patio you have been planning for the
past two years. Measuring the inside of
the vehicle with the rear seat folded
down, you have room for twelve
100-pound (45-kilogram) bags of
cement. Do you have enough load
capacity to transport the cement to your
home? If you and your friend each weigh
220 pounds (99 kilograms), the
calculation would be: 1400 - (2 x 220) -
(12 x 100) = 1400 - 440 - 1200 = - 240
pounds. No, you do not have enough
cargo capacity to carry that much
weight. In metric units, the calculation
would be: 635 kilograms - (2 x 99

kilograms) - (12 x 45 kilograms) = 635 -
198 - 540 = -103 kilograms. You will need
to reduce the load weight by at least
240 pounds (104 kilograms). If you
remove three 100-pound (45-kilogram)
cement bags, then the load calculation
would be:1400 - (2 x 220) - (9 x 100) =
1400 - 440 - 900 = 60 pounds. Now you
have the load capacity to transport the
cement and your friend home. In metric
units, the calculation would be: 635
kilograms - (2 x 99 kilograms) - (9 x 45
kilograms) = 635 - 198 - 405 = 32
kilograms.

The above calculations also assume that
the loads are positioned in your vehicle
in a manner that does not overload the
front or the rear gross axle weight rating
specified for your vehicle on the Safety
Compliance Certification label.

Special Loading Instructions for
Owners of Pick-up Trucks and Utility-
type Vehicles

WARNING: Loaded vehicles may

handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased
stopping distance, when driving a
heavily loaded vehicle.

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Load Carrying

TOWING A TRAILER

WARNING: Never tow a trailer with

an MKZ Hybrid. This powertrain is not
designed to tow.

TOWING THE VEHICLE ON FOUR
WHEELS

Emergency Towing

In the event your vehicle becomes disabled
(without access to wheel dollies, car-hauling
trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain/transmission
configuration) under the following conditions:
•

The vehicle is facing forward so that it is
towed in a forward direction.

•

Place the transmission in position N. If
you cannot move the transmission into
N, you must override it and enable stay
in neutral mode. Failing to do so may
result in damage to the transmission. See
Transmission (page 191).

•

Maximum speed is 35 mph (56 km/h).

•

Maximum distance is 50 mi (80 km).

Recreational Towing

Note:  Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.  See
Climate Control (page 141).

Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.

Your vehicle can be towed with all four
wheels on the ground using the Stay in
Neutral mode feature, or with all four wheels
off the ground using a vehicle transport
trailer. If you are using a vehicle transport
trailer, follow the instruction specified by the
equipment provider.

If you tow your vehicle with all four wheels
on the ground:
•

Tow only in the forward direction.

•

Release the parking brake.

•

Place the vehicle in Stay in Neutral mode.
See Automatic Transmission (page 191).

•

Do not exceed 65 mph (105 km/h).

Note: If the parking brake is applied, a
message appears in the information display.

Note: Start the engine and allow it to run for
a few minutes at the beginning of each day,
and every six hours or fewer. With the engine
running and your foot on the brake, shift into
drive (D) and then into reverse (R) before
shifting back into neutral (N). BEFORE
CONTINUING TO TOW, YOU MUST
RE-ENABLE STAY IN NEUTRAL MODE.

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Towing

BREAKING-IN

You need to break in new tires for
approximately 300 mi (480 km). During this
time, your vehicle may exhibit some unusual
driving characteristics. The engine also
needs to break in. Avoid hard accelerations
and driving too fast for the first 1,000 mi
(1,600 km). If possible, avoid carrying heavy
loads up steep grades during the break-in
period.

ECONOMICAL DRIVING

Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.

There are some things to keep in mind that
may improve your fuel economy:
•

Accelerate and slow down in a smooth,
moderate fashion.

•

Drive at steady speeds.

•

Anticipate stops; slowing down may
eliminate the need to stop.

•

Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).

•

Close the windows for high-speed
driving.

•

Drive at reasonable speeds.

•

Keep the tires properly inflated and use
only the recommended size.

•

Use the recommended engine oil.

•

Perform all regularly scheduled
maintenance.

There are also some things you may want to
avoid doing because they reduce your fuel
economy:
•

Avoid sudden or hard accelerations.

•

Avoid revving the engine before turning
off the car.

•

Avoid long idle periods.

•

Do not warm up your vehicle on cold
mornings.

•

Reduce the use of air conditioning and
heat.

•

Avoid using speed control in hilly terrain.

•

Do not rest your foot on the brake pedal
while driving.

•

Avoid carrying unnecessary weight.

•

Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).

•

Avoid driving with the wheels out of
alignment.

DRIVING THROUGH WATER

WARNING: Do not drive through

flowing or deep water as you may lose
control of your vehicle.

Note: Driving through standing water can
cause vehicle damage.

Note: Engine damage can occur if water
enters the air filter.

Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.

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Driving Hints

E259345

When driving through standing water, drive
very slowly and do not stop your vehicle. 
Your brake performance and traction may
be limited.  After driving through water and
as soon as it is safe to do so:

•

Lightly press the brake pedal to dry the
brakes and to check that they work.

•

Check that the horn works.

•

Check that the exterior lights work.

•

Turn the steering wheel to check that the
steering power assist works.

FLOOR MATS

WARNING: Use a floor mat designed

to fit the footwell of your vehicle that does
not obstruct the pedal area. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death.

WARNING: Pedals that cannot move

freely can cause loss of vehicle control and
increase the risk of serious personal injury.

WARNING: Secure the floor mat to

both retention devices so that it cannot slip
out of position and interfere with the pedals.
Failure to follow this instruction could result
in the loss of control of your vehicle, personal
injury or death.

WARNING: Do not place additional

floor mats or any other covering on top of
the original floor mats. This could result in
the floor mat interfering with the operation
of the pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death.

WARNING: Always make sure that

objects cannot fall into the driver foot well
while your vehicle is moving. Objects that
are loose can become trapped under the
pedals causing a loss of vehicle control.

E142666

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Driving Hints

To install the floor mats, position the floor
mat eyelet over the retention post and press
down to lock in position.

To remove the floor mat, reverse the
installation procedure.

Note: Regularly check the floor mats to make
sure they are secure.

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Driving Hints

ROADSIDE ASSISTANCE

Vehicles Sold in the United States:
Getting Roadside Assistance

To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program. 
This program is separate from the New
Vehicle Limited Warranty.

The service is available:
•

Throughout the life of the vehicle for
original owners.

•

For six years from the warranty start date
or 70,000 mi (110,000 km), whichever
comes first, for subsequent owners.

Roadside Assistance covers:
•

A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit, which may need a tow to the
nearest Lincoln dealer).

•

Battery jump start.

•

Lock-out assistance (key replacement
cost is the client's responsibility).

•

Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L) of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.

•

Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries.

•

Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than 100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of 100 mi (160 km).

•

Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer.

Vehicles Sold in the United States:
Using Roadside Assistance

United States clients who require roadside
assistance, call 1-800-521-4140.

If you need to arrange roadside assistance
for yourself, Lincoln Motor Company
reimburses a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (160 km). To obtain reimbursement
information, United States clients, call
1-800-521-4140. Clients need to submit their
original receipts.

Vehicles Sold in Canada: Getting
Roadside Assistance

To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program. 
This program is eligible within Canada or the
continental United States.

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Roadside Emergencies