Citroën Jumpy-Dispatch (2022 year). Manual in english - page 16

 

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Citroën Jumpy-Dispatch (2022 year). Manual in english - page 16

 

 

242

Bluetooth® audio system

Select by "

Folder

" / "

Artist

" / "

Genre

" / 

"

Playlist

".

Depending on availability and type of device 

used.

Press 

OK

 to select the desired 

classification, then press 

OK

 again to 

confirm.

Playing files

Make a short press on this button to 

display the chosen classification.

Navigate in the list using the left / right 

and up / down buttons.

Confirm the selection by pressing 

OK

Press one of these buttons to go to the 

previous / next track in the list.

Press and hold one of these buttons for fast 

forward or rewind.

Press one of these buttons to go to the 

previous / next "

Folder

" / "

Artist

" / 

"

Genre

" / "

Playlist

"* in the list.

Input AUX socket (AUX)

Depending on equipment

Connect a portable device (MP3 player, 

etc.) to the auxiliary jack socket using an 

audio cable (not supplied). 

Any additional devices connected to the 

system must comply with the standard 

* Depending on availability and the type of device used.

applicable to the product and/or the standard 

IEC 60950-1.

Press the 

SOURCE

 button several times 

in succession and select "

AUX

".

First adjust the volume on your portable device 

(to a high level). Then adjust the volume on your 

audio system. Controls are managed via the 

portable device. 

Do not connect the same device to both 

the auxiliary jack socket and the USB 

port at the same time.

CD player

Insert circular compact discs only.

Some anti-pirating systems, on original discs 

or CDs copied using a personal recorder, may 

cause faults which are no reflection on the 

quality of the original player.

Insert a CD in the player, play begins 

automatically.

External CD players connected via the 

USB port are not recognised by the 

system.

To play a disc which has already been 

inserted, press the 

SOURCE

 button 

several times in succession and select "

CD

".

Press one of the buttons to select a track 

on the CD.

Press the 

LIST

 button to display the list of 

tracks on the CD.

Press and hold one of these buttons for 

fast forward or rewind.

Playing an MP3 compilation

Insert an MP3 compilation in the CD player.

The audio equipment searches for all of the 

music tracks, which may take anything between 

a few seconds and several tens of seconds, 

before play begins.

On a single disc, the CD player can read 

up to 255 MP3 files spread over 8 

directory levels.

However, it is advisable to keep to a limit of 

two levels to reduce the access time before 

the CD is played.

The folder structure is not observed during 

playback.

All of the files are displayed on a single level.

To play a disc which has already been 

inserted, press the 

SOURCE

 button 

several times in succession and select "

CD

".

Press one of the buttons to select a folder 

on the CD.

Press one of the buttons to select a track 

on the CD.

Press the 

LIST

 button to display the list of 

directories of the MP3 compilation.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

243

Bluetooth® audio system

10

Press and hold one of these buttons for 

fast forward or rewind.

Bluetooth

®

 audio streaming

Streaming allows music files on the telephone to 

be played via the vehicle's speakers.

Connect the telephone.

(Refer to the "

Pairing a Bluetooth® telephone

section).

Activate the streaming source by pressing 

SOURCE.

In certain cases, playback of the audio files must 

be initiated from the keypad.

Audio files can be selected using the buttons on 

the audio system control panel and the steering-

mounted controls. The contextual information 

can be displayed on the screen.

If the telephone supports the function. The audio 

quality depends on the quality of transmission by 

the telephone.

Connecting Apple

®

 players

Connect the Apple

®

 player to the USB socket 

using a suitable cable (not supplied).

Play starts automatically.

Control is via the audio system.

The classifications available are those of the 

portable device connected (artists / albums / 

genres / playlists).

The version of software in the audio system may 

not be compatible with the generation of your 

Apple

®

 player.

Information and advice

The CD player can play audio files with “.mp3”, 

“.wma”, “.wav” and “.aac” file extensions, with a 

bit rate of 32 to 320 Kbps.

It also supports TAG mode (ID3 tag, WMA TAG).

No other file types (".mp4", etc.) can be read.

Files of the ".wma" type should be to the wma 9 

standard.

The sampling rates supported are 11, 22, 44 and 

48 kHz.

Via the USB socket, the system can play audio 

files with the extension “.mp3”, “.wma”, “.wav”, 

“.cbr”, “.vbr" with a bit rate of 32 to 320 Kbps.

No other file types (".mp4", etc.) can be read.

Files of the ".wma" type should be to the wma 9 

standard.

The sampling rates supported are 11, 22, 44 and 

48 kHz.

File names should have fewer than 20 

characters, avoiding special characters (e.g. 

« ? ; ù) so as to avoid any reading or display 

problems.

In order to be able to play a burned CDR or 

CDRW, select ISO 9660 standards level 1, 2, or 

Joliet, if possible, when burning the CD.

If the disc is burned in another format, it may not 

be played correctly.

It is recommended that the same burning 

standard always be used on an individual disc, 

with the lowest speed possible (4x maximum) for 

the best acoustic quality.

In the particular case of a multi-session CD, the 

Joliet standard is recommended.

To protect the system, do not use a USB hub.

Only use USB memory sticks formatted 

to FAT 32 (File Allocation Table).

It is recommended that you use genuine 

Apple

®

 USB cables to guarantee correct 

operation.

Telephone

Pairing a Bluetooth

®

 

telephone

As a safety measure and because it 

requires sustained attention by the driver, 

the pairing of a Bluetooth

®

 mobile telephone 

with the Bluetooth

®

 hands-free system of your 

audio system must be done with the 

vehicle 

stationary

 and the ignition on.

Activate the telephone's Bluetooth

®

 

function and ensure that it is "visible to 

all" (telephone configuration).

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244

Bluetooth® audio system

The services available depend on the 

network, the SIM card and the 

compatibility of the Bluetooth

®

 devices used.

Refer to your telephone’s user guide and your 

service provider to check which services you 

are able to access.

Procedure from the telephone

Select the name of the system in the list 

of detected devices.

If the pairing procedure fails, we 

recommend deactivating and then 

reactivating the Bluetooth

®

 function on the 

telephone.

Procedure from the system

Press the 

MENU

 button. 

Select "

Connections

". 

Confirm with 

OK.

 

Select "

Search for a device

". 

Confirm with 

OK.

 

A window is displayed with a search in progress 

message.

In the list of devices detected, select a telephone 

to pair. Only one telephone can be paired at a 

time.

Completing the pairing

To complete the pairing, whichever 

procedure is used (from the telephone or 

from the system), confirm that the code is the 

same in the system and in the telephone and 

validate.

If pairing fails, the number of attempts is not 

restricted.

A message appears on the screen confirming 

the pairing.

Information and advice

The "

Telephone

" menu provides access to the 

following functions in particular: "

Directory

", if 

your telephone is fully compatible, "

Calls list

", 

"

Consult the paired devices

".

Depending on the type of telephone, you may be 

asked to accept or confirm access by the system 

to each of these functions.

Go to the Brand's website for more 

information (compatibility, more help, 

etc.).

Managing connections

The telephone connection automatically 

includes hands free operation and audio 

streaming.

The ability of the system to connect to just 

one profile depends on the telephone. Both 

profiles may connect by default.

Press the 

MENU

 button. 

Select "

Connections

". 

Press 

OK

 to confirm.

 

Select "Bluetooth 

Connections 

management

" and confirm. The list of 

paired telephones is displayed.

Press 

OK

 to confirm.

 

Indicates that a device is connected. 

A number indicates the profile of the 

connection with the system:

–  1 for media or 1 for telephone.

–  2 for media and telephone.

Indicates connection of the audio 

steaming profile.

Indicates connection of the hands-free 

telephone profile.

Select a telephone. 

Press 

OK

 to confirm.

 

Then select and confirm:

 

– "

Connect telephone

"/"

Disconnect 

telephone

" : to connect/disconnect the 

telephone or the hands-free kit only.

– "

Connect media player

"/"

Disconnect media 

player

" : to connect/disconnect streaming only.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

245

Bluetooth® audio system

10

– "

Connect telephone + media 

player

"/"

Disconnect telephone + media 

player

" : to connect/disconnect the telephone 

(hands-free kit and streaming).

– "

Delete connection

": to delete the pairing.

When you delete a pairing in the system, 

remember to delete it from your 

telephone as well.

Press 

OK

 to confirm.

 

Receiving a call

An incoming call is announced by a ring and a 

superimposed display in the screen.

Select the "

YES

" tab in the screen using 

the buttons.

Confirm with 

OK.

 

Press this button at the steering mounted 

controls to accept the call.

Making a call

In the "

Telephone

" menu.

Select "

Call

".

Select "

Dial

".

Or

Select "

Directory

".

Or

Select "

Calls list

".

Confirm with 

OK.

 

Press this button for more than two 

seconds for access to your directory, then 

navigate using the thumb wheel.

Ending a call

In the "

Telephone

" menu.

Select "

End call

".

Confirm with 

OK

 to end the call.

During a call, press one of these buttons 

for more than two seconds.

The system accesses the telephone's 

contacts directory, depending on its 

compatibility, and while it is connected via 

Bluetooth.

With certain telephones connected by 

Bluetooth you can send a contact to the 

directory of the audio system.

Contacts imported in this way are saved in a 

permanent directory visible to all, whatever 

the telephone connected.

The menu for the directory is not accessible if 

it is empty.

Managing calls

During a call, press 

OK

 to display the 

contextual menu.

End call

In the contextual menu, select "

Hang up

to end the call.

Confirm with 

OK.

 

Microphone off

(so that the caller cannot hear)

In the contextual menu: 

–  select "

Micro OFF

" to switch off the 

microphone.

–  deselect "

Micro OFF

" to switch the 

microphone on.

Confirm with 

OK.

 

Telephone mode

In the contextual menu: 

–  select "

Telephone mode

" to transfer the 

call to the telephone (for example, to leave the 

vehicle while continuing a conversation).

–  deselect "

Telephone mode

" to transfer the 

call to the vehicle.

Confirm with 

OK.

 

If the contact has been cut off, when you 

reconnect on returning to the vehicle, 

the Bluetooth connection will be restored 

automatically and sound returned to the 

system (depending on the compatibility of the 

telephone).

In some cases, the Telephone mode must be 

activated from the telephone.

-------------------------------------------------------------------------------------------------------------------------------------------------------------

246

Bluetooth® audio system

Interactive voice response

From the contextual menu, select "

DTMF 

tones

" and confirm to use the digital 

keypad to navigate in the interactive voice 

response menu.

Confirm with 

OK.

 

Consultation call

From the contextual menu, select 

"

Switch

" and validate to return to a call 

left on hold.

Confirm with 

OK.

 

Directory

To access the directory, press and hold 

SRC/TEL

.

Select "

Directory

" to see the list of 

contacts.

Confirm with 

OK.

 

To modify the contacts saved in the 

system, press 

MENU

 then select 

"

Telephone

" and confirm.

Select "

Directory management

" and confirm.

You can:

– "

Consult an entry

",

– "

Delete an entry

",

– "

Delete all entries

".

The system accesses the telephone's 

contacts directory, depending on its 

compatibility, and while it is connected via 

Bluetooth.

With certain telephones connected by 

Bluetooth you can send a contact to the 

directory of the audio system.

Contacts imported in this way are saved in a 

permanent directory visible to all, whatever the 

telephone connected.

The menu for the directory is not accessible if it 

is empty.

Voice recognition

This function allows you to use your 

smartphone's voice recognition via the system.

To start voice recognition, depending on the type 

of steering mounted controls:

Make a long press on the end of the lighting 

control stalk.

OR

Press this button. 

Voice recognition requires the use of a 

compatible smartphone first connected to 

the vehicle by Bluetooth.

Frequently asked 

questions

The following information groups together the 

answers to the most frequently asked questions 

concerning your audio system.

With the engine off, the audio system 

switches off after a few minutes of use.

When the engine is switched off, the audio 

system operating time depends on the state of 

charge of the battery.

The switch-off is normal: the audio system 

switches to economy mode and switches off to 

avoid discharging the vehicle's battery.

►  Start the vehicle’s engine to increase the 

charge of the battery.

The message "the audio system is 

overheated" is displayed onscreen.

To protect the installation if the ambient 

temperature is too high, the audio system 

switches to an automatic thermal protection 

mode, in which the volume may be decreased or 

the CD player stopped.

►  Switch the audio system off for a few minutes 

to allow the system to cool.

Radio

There is a difference in sound quality 

between the different audio sources (radio, 

CD, etc.).

For optimal listening quality, the audio settings 

(Volume, Bass, Treble, Ambience and Loudness) 

can be adjusted to different audio sources, 

resulting in audible differences when switching 

between sources (radio, CD, etc.).

►  Check that the audio settings (Volume, Bass, 

Treble, Ambience and Loudness) are appropriate 

to the sources being listened to. We recommend 

setting the audio functions (Bass, Treble, Fr-Re 

-------------------------------------------------------------------------------------------------------------------------------------------------------------

247

Bluetooth® audio system

10

balance and Le-Ri balance) to the middle 

position, setting the musical ambience to "None", 

setting loudness correction to "Active" in CD 

mode and "Inactive" in Radio mode.

The preset stations do not function (no 

sound, 87.5 MHz is displayed, etc.).

The wrong waveband is selected.

►  Press the BAND button to return to the 

waveband (FM, FM2, DAB, AM) on which the 

stations are preset.

Traffic announcement (TA) is shown but I 

receive no traffic information.

The radio station is not part of the regional traffic 

information network.

►  Tune to a radio station that broadcasts traffic 

information.

The reception quality of the tuned radio 

station gradually deteriorates or the station 

presets are inoperative (no sound, 87.5 MHz 

is displayed, etc.).

The vehicle is too far from the selected station’s 

transmitter, or no transmitter is present in the 

geographical area.

►  Activate the RDS function to allow the system 

to check for a more powerful transmitter in the 

area.

The environment (hills, buildings, tunnels, 

basement car parks, etc.) may block reception, 

including in RDS mode.

This is a perfectly normal phenomenon, and is 

not indicative of an audio system malfunction.

The aerial is absent or has been damaged (for 

example when going through an automatic car 

wash or in an underground car park).

►  Have the aerial checked by a dealer.

The sound intermittently cuts out for 1 or 2 

seconds in radio mode.

During this brief sound cut-out, the RDS 

searches for another frequency giving better 

reception of the station.

►  Switch off the RDS function if the 

phenomenon occurs too frequently and always 

on the same route.

Media

The Bluetooth connection is cut.

The battery in the peripheral device may not be 

sufficiently charged.

►  Charge the battery in the peripheral device.

The message "USB device error" is displayed 

in the screen.

The USB stick has not been recognised, or may 

be corrupted.

►  Reformat the USB memory stick.

The CD is systematically ejected or is not 

played.

The CD is upside down, cannot be read, does 

not contain audio files or contains audio files of a 

format not recognised by the audio system.

The CD is protected by an anti-pirating system 

not recognised by the audio system.

►  Check that the CD is inserted in the player 

the right way up.

►  Check the condition of the CD: the CD cannot 

be played if it is too badly damaged.

►  Check the content in the case of a burned 

CD: read the recommendations in the "Audio" 

section.

Due to poor quality, certain burned CDs will not 

be played by the audio system.

The CD audio quality is is poor.

The CD is scratched or of poor quality.

►  Insert good quality CDs and store them in 

suitable conditions.

The audio settings (bass, treble, ambience) are 

unsuitable.

►  Return bass and treble settings to 0, without 

selecting an ambience.

I am unable to play the music files on my 

smartphone via the USB port.

Depending on the smartphone, access by the 

audio system to music on the smartphone may 

have to be approved on the latter.

►  Manually activate the MTP profile on the 

smartphone (USB settings menu).

Telephone

I am unable to access my voicemail.

Few telephones or service providers allow the 

use of this function.

►  Call your voicemail, via the telephone menu, 

using the number provided by your operator.

I am unable to access my directory of 

contacts.

►  Check the compatibility of your telephone.

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248

Bluetooth® audio system

You did not grant access to your contacts when 

pairing the telephone.

►  Accept or confirm access by the system to 

the contacts on your telephone.

I am unable to continue a conversation when 

getting into my vehicle.

Handset mode is activated.

►  Deselect handset mode to transfer the call to 

the vehicle.

I am unable to pair my telephone by 

Bluetooth.

Telephones (models, versions of operating 

systems) have their own specificities in the 

pairing procedure and some telephones are not 

compatible.

►  Before starting the pairing procedure, delete 

the telephone pairing from the system 

and

 the 

system pairing from the telephone, in order to 

view the compatibility of the telephones.

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249

MyCitroën Play

11

MyCitroën Play

Multimedia audio system - 

Applications - Bluetooth

®

 

telephone

The functions and settings described 

vary according to the vehicle version and 

configuration, as well as the country of sale.

For safety reasons and because they 

require sustained attention by the driver, 

the following operations must be carried out 

with the 

vehicle stationary

 and the ignition 

on:

–  Pairing the smartphone with the system via 

Bluetooth.

–  Using the smartphone.

–  Connecting to the CarPlay

®

 or Android 

Auto applications (certain applications stop 

displaying when the vehicle is moving).

–  Changing the system settings and 

configuration.

The system is protected so that it only 

operates in the vehicle.

The message 

Energy economy mode

 is 

displayed when the system is about to go into 

standby.

The system’s Open Source Software 

(OSS) source codes are available at the 

following addresses:

https://www.groupe-psa.com/fr/oss/

https://www.groupe-psa.com/en/oss/

First steps

With the engine running, a press mutes 

the sound.

With the ignition off, a press turns the system on.

Increase or decrease the volume using 

the wheel or the "plus" or "minus" buttons 

(depending on the equipment).

Use the buttons on either side of or below the 

touch screen to access the menus, then press 

the virtual buttons on the touch screen.

Depending on the model, use the "Source" and 

"Menu" buttons on the left of the touch screen to 

access the menus, then press the virtual buttons 

on the touch screen.

At all times it is possible to display the rolling 

menus by pressing the screen briefly with three 

fingers.

All touch-sensitive areas on the screen are 

white.

On pages with multiple tabs at the bottom of the 

screen, you can switch between pages either 

by tapping the tab for the desired page or by 

swiping the pages to the left or right with your 

finger.

Press in the shaded area to go back up a level 

or confirm.

Press the back arrow to go back a level or 

confirm.

The touch screen is of the "capacitive" 

type.

To clean the screen, use a soft, non-abrasive 

cloth (e.g. spectacles cloth) with no additional 

product.

Do not use sharp objects on the screen.

Do not touch the screen with wet hands.

Certain information is displayed permanently in 

the upper bar of the touch screen:

–  Air conditioning status information (depending 

on version), and direct access to the 

corresponding menu.

–  Radio Media and Telephone menu status 

information.

–  Privacy status information.

–  Access to the touch screen and digital 

instrument panel settings.

Audio source selection (depending on 

equipment):

–  FM/DAB/AM radio stations (depending on 

equipment).

–  Telephone connected via Bluetooth and 

Bluetooth multimedia broadcast (streaming).

–  USB Memory stick.

–  Media player connected via the auxiliary 

socket (depending on equipment).

 

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250

MyCitroën Play

 

In the "Settings" menu, it is possible to 

create a profile for an individual or for a 

group of people with shared interests, and 

configure a wide range of settings (radio 

presets, audio settings, ambiences, etc.). 

Settings are applied automatically.

In very hot conditions, the volume may 

be limited to protect the system. It may 

enter standby mode (with the screen and 

sound off) for 5 minutes or more.

The system will resume normal operation 

when the temperature in the passenger 

compartment has dropped.

Steering-mounted 

controls

Steering mounted controls - 

Type 1

 

 

Radio:

Select the previous/next preset radio 

station.

Select the previous/next item in a menu or a list.

Media:

Select the previous/next track.

Select the previous/next item in a menu or a list.

Radio:

Short press: display the list of radio 

stations.

Long press: update the list.

Media:

Short press: display the list of folders.

Long press: display the available sorting options.

Change audio source (radio; USB; AUX if 

equipment connected; CD; streaming).

Confirm a selection.

 

Increase volume. 

Decrease volume. 

Mute/restore sound by simultaneously 

pressing the increase and decrease 

volume buttons.

Steering mounted controls - 

Type 2

 

 

Voice control

:

This control is located on the steering 

wheel or at the end of the lighting control stalk 

(depending on equipment).

Short press: smartphone voice commands via 

the system.

Increase volume. 

Decrease volume.

Mute by pressing the volume increase 

and decrease buttons simultaneously 

(depending on equipment).

Restore the sound by pressing one of the two 

volume buttons.

Media

 (short press): change the 

multimedia source.

Telephone

 (short press): start telephone 

call.

Call in progress

 (short press): access 

telephone menu.

Telephone

 (long press): reject an incoming call, 

end call; when no call is in progress, access 

telephone menu.

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251

MyCitroën Play

11

Radio

 (rotate): automatic search for the 

previous/next station.

Media

 (rotate): previous/next track, move 

through a list.

Short press

: confirm a selection; if nothing 

selected, access presets.

Radio

: display the list of stations.

Media

: display the list of tracks.

Radio

 (press and hold): update the list of 

detected stations.

Menus

Applications

 

 

Access configurable equipment.

 

Radio Media

 

 

Select an audio source or radio station. 

Telephone

 

 

Connect a mobile phone via Bluetooth

®

.

Run certain applications from a 

smartphone connected via CarPlay

®

 or Android 

Auto.

Settings

 

 

Configure a personal profile and/or 

configure the sound (balance, ambience, 

etc.) and the display (language, units, date, time, 

etc.).

Driving

 

 

Activate, deactivate or configure certain 

vehicle functions.

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252

MyCitroën Play

Navigation

 

 

Configure the navigation and select your 

destination via CarPlay

®

 or Android Auto.

Air conditioning

 

21,5

18,5

 

Manage various temperature and air flow 

settings.

Applications

Viewing photos

Insert a USB memory stick in the USB port.

To protect the system, do not use a USB 

hub.

The system can read folders and image files in 

the formats: .tiff; .gif; .jpg/jpeg; .bmp and .png.

Press 

Applications

 to display the main 

page.

Press "

Photos

". 

Select a folder. 

Select an image to view. 

Press this button to display the details of 

the photo.

Press the back arrow to go back a level. 

Managing messages

Press 

Applications

 to display the main 

page.

Press "SMS". 

Select the "SMS” tab. 

Press this button to select the display 

settings for messages.

Press this button to search and select a 

recipient.

Select the "Quick messages” tab. 

Press this button to select the display 

settings for messages.

Press this button to write a new message. 

Press the bin alongside the selected 

message to delete it.

Press this button alongside the selected 

message to display the secondary page.

Press this button to edit and modify the 

existing text.

Press this button to write a new message. 

Press the bin to delete the message. 

Radio

Selecting a station

Press 

Radio Media

 to display the main 

page.

Press one of the buttons to perform an 

automatic search for radio stations.

Or

Move the slider to manually search for 

frequencies up or down.

Or

Press the frequency. 

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253

MyCitroën Play

11

Enter the FM and AM waveband values 

using the virtual keypad.

Press "

OK

" to confirm.

 

Radio reception may be affected by the 

use of electrical equipment not approved 

by the Brand, such as a USB charger 

connected to the 12 V socket.

The exterior environment (hills, buildings, 

tunnels, basement car parks, etc.) may 

block reception, including in RDS mode. 

This phenomenon is perfectly normal in the 

context of radio wave transmission, and 

in no way indicative of an audio system 

malfunction.

Changing the waveband

Press 

Radio Media

 to display the main 

page. 

Press the "

OPTIONS

" button to access the 

secondary page.

Press "

Band

" to change waveband. 

Press in the shaded area to confirm.

 

Presetting a station

Select a radio station or frequency.

Make a short press on the star outline. If 

the star is solid, the radio station is 

already preset.

Or

Select a radio station or frequency.

Press "

Preset

".

Make a long press on one of the buttons 

to preset the station.

Activating/Deactivating RDS

RDS, if activated, allows you to continue 

listening to the same station by automatically 

retuning to alternative frequencies.

Press 

Radio Media

 to display the main 

page.

Press the "

OPTIONS

" button to access the 

secondary page.

Activate/deactivate "

RDS

". 

Press in the shaded area to confirm.

 

RDS station tracking may not be 

available nationwide, as many radio 

stations do not cover 100 % of the country. 

This explains the loss of reception of the 

station during a journey.

Displaying text information

The "Radio Text" function displays information 

transmitted by the radio station relating to the 

station or the currently playing song.

Press 

Radio Media

 to display the main 

page.

Press the "

OPTIONS

" button to access the 

secondary page.

Activate/deactivate "

News

". 

Press in the shaded area to confirm.

 

Playing TA messages

The TA (Traffic Announcement) function gives 

priority to TA alert messages. To operate, this 

function needs good reception of a radio station 

that transmits this type of message. While traffic 

information is being broadcast, the current 

media is automatically interrupted so that the 

TA message can be heard. Normal play of the 

previously playing media resumes at the end of 

the message.

Press 

Radio Media

 to display the main 

page.

Press the "

OPTIONS

" button to access the 

secondary page.

Activate/deactivate "

TA

". 

Press in the shaded area to confirm.

 

Audio settings

Press 

Radio Media

 to display the main 

page.

Press the "

OPTIONS

" button to access the 

secondary page.

Press "

Audio settings

". 

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MyCitroën Play

Select the "

Tone

", "

Balance

", "

Sound

", 

"

Voice

" or "

Ringtones

" tab to configure 

the sound settings.

Press the back arrow to confirm.

 

In the "

Tone

" tab, the 

Ambience

Bass

Medium

 and 

Treble

 sound settings are 

different and independent for each audio 

source.

In the "

Balance

” tab, the 

All passengers

Driver

 and 

Front only

 settings are common 

to all sources.

In the "

Sound

” tab, activate or deactivate 

"

Volume linked to speed

", "

Auxiliary input

and "

Touch tones

".

The balance/distribution (or spatialisation 

with the Arkamys

 system) uses audio 

processing to adjust the sound quality 

according to the number of passengers in the 

vehicle.

Onboard audio: Arkamys Sound Staging

 

optimises the sound distribution inside 

the passenger compartment.

DAB (Digital Audio 

Broadcasting) radio

Terrestrial Digital Radio

Terrestrial Digital Radio

Digital radio provides higher quality sound.

The various "multiplexes/ensembles" offer a 

choice of radio stations organised in alphabetical 

order.

Press 

Radio Media

 to display the main 

page.

Press the "

OPTIONS

" button to access the 

secondary page.

Press "

Band

" to select "

DAB band

". 

Press in the shaded area to confirm.

 

FM-DAB Follow-up

"DAB" does not cover 100% of the territory.

When the digital radio signal is poor, the 

"FM-DAB Follow-up" enables you to continue 

listening to the same station by automatically 

switching to the corresponding "FM" analogue 

station (if there is one).

Press 

Radio Media

 to display the main 

page.

Press the "

OPTIONS

" button to go to the 

secondary page.

Activate/deactivate "

FM-DAB Follow-up

". 

Press in the shaded area to confirm.

 

If "FM-DAB Follow-up" is activated, there 

may be a time offset of a few seconds 

when the system switches to "FM" analogue 

radio, and in some cases a change in volume.

When the digital signal quality is restored, the 

system automatically changes back to "DAB".

To minimise this time lag, storing radio 

stations in the "DAB" band is recommended.

If the "DAB" station being listened to is 

not available on "FM", or if "FM-DAB 

Follow-up" is not activated, the sound will cut 

out when the digital signal becomes too weak.

Media

USB port

Insert the USB memory stick into the USB 

port or connect the USB device to the 

USB port using a suitable cable (not supplied).

To protect the system, do not use a USB 

hub.

The system builds playlists (in temporary 

memory); this operation can take from a 

few seconds to several minutes at the first 

connection.

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MyCitroën Play

11

Reduce the number of non-music files and the 

number of folders to reduce the waiting time.

Playlists are updated whenever the ignition 

is switched off or a USB memory stick is 

connected. The audio system memorises these 

lists, which will subsequently load faster if they 

have not been changed.

Auxiliary (AUX) jack socket

Depending on equipment

Connect a portable device (MP3 player, 

etc.) to the auxiliary jack socket using an 

audio cable (not supplied).

This source is only available if "Auxiliary input" 

has been selected in the audio settings.

First adjust the volume on the portable device 

(to a high level). Then adjust the volume of the 

audio system.

Controls are managed via the portable device.

Selecting the source

Press 

Radio Media

 to display the main 

page.

Press the "

SOURCES

" button.

Select the source.

BluetoothStreaming

®

Streaming allows you to listen to the audio feed 

from your smartphone.

The Bluetooth profile must be activated.

First adjust the volume on the portable device 

(to a high level). Then adjust the volume of the 

system.

If play does not start automatically, it may be 

necessary to start the audio playback from the 

smartphone.

Control is from the portable device or by using 

the system's touch buttons.

Once connected in Streaming mode, the 

smartphone is considered to be a media 

source.

Connecting Apple

®

 players

Connect the Apple

®

 player to the USB socket 

using a suitable cable (not supplied).

Play starts automatically.

Control is via the audio system.

The classifications available are those of 

the portable device connected (artists/

albums/genres/playlists/audio books/

podcasts). It is also possible to use a 

classification structured in the form of a 

library.

The default classification used is by artist. To 

modify the classification used, return to the 

first level of the menu then select the desired 

classification (playlists for example) and 

confirm to go down through the menu to the 

desired track.

The version of software in the audio system may 

not be compatible with the generation of the 

Apple

®

 player.

Information and advice

The system supports USB mass storage 

devices, BlackBerry

®

 devices or Apple

®

 players 

via the USB ports. The adapter cable is not 

supplied.

Devices are managed using the audio system 

controls.

Other devices, not recognised on connection, 

must be connected to the auxiliary socket using 

a jack cable (not supplied) or via Bluetooth 

streaming, if compatible.

To protect the system, do not use a USB 

hub.

The audio system will only play audio files with 

".wav", ".wma", ".aac", ".ogg" and ".mp3" file 

extensions, at bit rates between 32 Kbps and 

320 Kbps.

It also supports VBR (Variable Bit Rate) mode.

No other file types (".mp4", etc.) can be read.

All ".wma" files must be standard WMA 9 files.

The supported sampling rates are 11, 22, 44 and 

48 KHz.

To avoid reading and display problems, we 

recommend choosing file names less than 20 

characters long that do not contain any special 

characters (e.g. “ ? . ; ù).

Use only USB memory sticks in FAT32 format 

(File Allocation Table).

We recommend using the original USB 

cable for the portable device.

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MyCitroën Play

Telephone

USB sockets

Depending on equipment, for more information 

on the USB sockets compatible with 

CarPlay

®

 or 

Android Auto

 applications, refer to the "Ease of 

use and comfort" section.

For the list of compatible smartphones, 

visit the Manufacturer's website in your 

country.

Synchronising a smartphone enables 

users to display applications that support 

the smartphone’s CarPlay

®

 or Android Auto 

technology on the vehicle’s screen. For 

CarPlay

®

 technology, the CarPlay

®

 function 

must first be activated on the smartphone.

Unlock the smartphone for the communication 

process between the smartphone and the 

system to work.

As principles and standards are constantly 

changing, 

we recommend keeping the 

smartphone's operating system up-to-

date, together with the date and time on 

the smartphone and the system

.

CarPlay

®

 smartphone 

connection

Depending on country.

On connecting the USB cable, the 

CarPlay

®

 function deactivates the 

system's Bluetooth

®

 mode.

The "

CarPlay

" function requires the use of 

a compatible smartphone and compatible 

applications.

Connect the USB cable. The smartphone 

charges when connected by the USB 

cable.

From the system, press 

Telephone

 to 

display the CarPlay

®

 interface.

Or

If the smartphone has already connected 

by Bluetooth

®

.

Connect the USB cable. The smartphone 

charges when connected by the USB 

cable.

From the system, press "

Telephone

" to 

display the main page.

Press the "

PHONE

" button to go to the 

secondary page.

Press "

CarPlay

" to display the CarPlay

®

 

interface.

When the USB cable is disconnected 

and the ignition is switched off then back 

on, the system will not automatically switch to 

Radio Media mode; the source must be 

changed manually.

The CarPlay

®

 navigation can be accessed 

at any time by pressing the system's 

Navigation

 button.

Android Auto smartphone 

connection

Depending on country.

On the smartphone, download the 

Android Auto application.

The "Android Auto" function requires the 

use of a compatible smartphone and 

applications.

Telephone not connected by 

Bluetooth

®

Connect a USB cable. The smartphone 

charges when connected by a USB cable.

From the system, press "

Telephone

" to 

display the main page.

Press "

Android Auto

" to start the 

application in the system.

Depending on the smartphone, it may be 

necessary to activate the "

Android Auto

function.

During the procedure, several screen 

pages relating to certain features are 

displayed.

Accept to start and complete the connection.

When connecting a smartphone to the 

system, we recommend enabling 

Bluetooth

®

 on the smartphone.

Telephone connected by Bluetooth

®

From the system, press "

Telephone

" to 

display the main page.

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257

MyCitroën Play

11

Press the "

PHONE

" button to display the 

secondary page.

Press "

Android Auto

" to start the 

application in the system.

Access to the different audio sources remains 

available in the margin of the Android Auto 

display, using the touch buttons located in the 

upper bar.

Access to the menus for the system is possible 

at any time using the dedicated buttons.

There may be a pause before 

applications become available, 

depending on the quality of the network.

Pairing a Bluetooth

®

 

telephone

The services available depend on the 

network, the SIM card and the 

compatibility of the Bluetooth devices used. 

Consult the telephone user guide and the 

service provider to check which services are 

available.

The Bluetooth function must be activated and 

the telephone configured as "Visible to all” (in the 

telephone settings).

To complete the pairing, whichever procedure is 

used (from the telephone or from the system), 

ensure that the code is the same in the system 

and in the telephone.

If the pairing procedure fails, we 

recommend deactivating and then 

reactivating the Bluetooth function on the 

telephone.

Procedure from the telephone

Select the name of the system in the list 

of detected devices.

In the system, accept the connection request 

from the telephone.

Procedure from the system

Press 

Telephone

 to display the main 

page.

Press "

Bluetooth search

".

The list of detected telephones is 

displayed.

Select the name of the chosen telephone 

in the list.

Connection sharing

The system offers to connect the telephone with 

3 profiles:

– "

Telephone

" (hands-free kit, telephone only),

– “

Streaming

" (streaming: wireless playing of 

audio files on the telephone),

– "

Mobile internet data

".

Select one or more profiles.

 

Press "

OK

" to confirm.

 

Depending on the type of telephone, you may by 

prompted to accept the transfer of contacts and 

messages.

The ability of the system to connect just 

one profile depends on the telephone.

All three profiles may connect by default.

The profiles compatible with the system 

are: HFP, OPP, PBAP, A2DP, AVRCP, 

MAP and PAN.

Visit the Brand's website for more information 

(compatibility, additional help, etc.).

Automatic reconnection

On returning to the vehicle, if the last telephone 

connected is present again, it is automatically 

recognised and within about 30 seconds 

after switching on the ignition, the pairing is 

established automatically (Bluetooth activated).

To modify the connection profile:

Press 

Telephone

 to display the main 

page.

Press the "

PHONE

" button to access the 

secondary page.

Press "

Bluetooth connection" to 

display the list of paired devices.

Press the "Details" button for a paired 

device.

Select one or more profiles.

 

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