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98 Safety data relating to the vehicle: chassis number, type (passenger vehicle or light commercial vehicle), fuel type or power source, most recent three locations and direction of travel, and a timestamped log file recording the automatic activation of the system. The recipients of the processed data are the emergency call handling centres designated by the relevant national authorities in the territory in which they are located, enabling priority reception and handling of calls to the “112” emergency number. Data storage Data contained in the system’s memory is not accessible from outside the system until a call is made. The system is not traceable and is not continuously monitored in its normal operating mode. The data in the system's internal memory is automatically and continuously erased. Only the vehicle’s three most recent locations are stored. When an emergency call is triggered, the data log is stored for no more than 13 hours. * Depending on the geographic coverage of "Localised Emergency Call", "Localised Assistance Call" and the official national language chosen by the owner of the vehicle. The list of countries covered and the telematic services provided is available from dealers or on the website for your country. Access to data You have the right to access the data and, if necessary, submit a request to rectify, erase or restrict the processing of any personal information not processed in accordance with the provisions of Regulation 2016/679 (GDPR). Third parties to which data has been communicated shall be notified of any rectification, erasure or restriction carried out in accordance with the aforementioned Directive, unless doing so would be impossible or require a disproportionate effort. You also have the right to lodge a complaint with the relevant data protection authority. Localised Assistance Call ► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance (confirmed by a voice message*). ► Pressing again immediately cancels the request. Privacy mode allows you to manage the level of sharing (data and/or location) between your vehicle and CITROËN. It can be configured in the Settings touch screen menu. By default, depending on equipment, deactivate/reactivate geolocation by simultaneously pressing the 2 buttons, then press the "ASSISTANCE" button to confirm. If you purchased your vehicle outside the CITROËN dealer network, we invite you to have a dealer check the configuration of these services and, if desired, modify them to suit your wishes. In a multilingual country, configuration is possible in the official national language of your choice. For technical reasons, in particular to improve the quality of telematic services for customers, the Manufacturer reserves the right to carry out updates to the vehicle's on-board telematic system at any time. If you benefit from the Citroën Connect Box offer with the SOS and Assistance Pack included, there are additional services available to you in your personal space, via the website for your country. For information about the SOS and Assistance Pack, please refer to the general conditions for these services. |