Acura RDX (2019 year). Manual

Continued

389

AcuraLink®

Features

■

Vehicle Notifications

Displays the diagnostic information, recall or important safety information

, or

general information by connecting to the Acura server using HFL.

■

Contact Acura

Connect to the AcuraLink operator when trying to find a destination or for roadside
assistance.

■

My Acura Dealer

Calls your Acura dealer using HFL or sets a destination of the navigation

to the

dealer.

■

MENU

Displays the AcuraLink menu screen.
• Vehicle Data Collection: Displays the AcuraLink connection setting screen.

2 To enable the AcuraLink P. 387

• AcuraLink Subscriptions: Displays your current AcuraLink subscription status.
• Connect Bluetooth Device: Displays the Bluetooth® setup screen.

2 To change the currently paired phone P. 366

*1: When you select Roadside Assistance, the system connect to the AcuraLink operator
through the telematics control unit (TCU).

Vehicle Notifications

Some messages can be deleted manually; some
others will automatically disappear when the
malfunction is fixed, contact a dealer if necessary.

* Not available on all models

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AcuraLink®

390

Features

You can check the messages that are received quickly in the shortcut operation.

1. A notification appears and notifies you of a

new message on the secondary information
area.

2. Select the system status icon then press the

true touchpad B.

The status area list appears on the
primary information area.

A notification is continuously displayed in
the header area until the new message is
read.

3. Select a new message to open.

If you have selected the update option
for AcuraLink, follow the directions on
the screen to complete the process.

■

AcuraLink Message

AcuraLink Message

When you update AcuraLink, you must keep the
engine running and maintain a constant connection
with AcuraLink.
If the update is interrupted, the system will
automatically resume the process. If, however, a
week has elapsed since the process was first
interrupted, you must repeat the process from the
beginning.

Notification

New Message

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Continued

391

AcuraLink®

Features

■

Automatic collision notification

If your vehicle’s airbags deploy or if the unit
detects that the vehicle is severely impacted,
your vehicle automatically will attempt to
connect to the AcuraLink operator. If
connected, information about your vehicle, its
location, and its condition can be sent to the
operator

; you also can speak to the operator

when connected.

IMPORTANT: In a crash, AcuraLink will attempt to notify emergency services but
NEITHER HONDA NOR ITS SERVICE PROVIDERS GUARANTEE THAT SUCH
NOTIFICATION WILL OCCUR.

Acura reserves the right to terminate AcuraLink services at any time or for any
reason, and in the future may not be able to provide services due to changes in, or
obsolescence of, technology integral to the service or changes in governmental
regulation.

*1: Depending on your phone and adequate cellular coverage, your vehicle’s location may not
be sent to the operator.

■

In Case of Emergency

In Case of Emergency

Your vehicle may not be able to connect to the
operator if the battery level is low, the line is
disconnected, or you do not have adequate cellular
coverage.

You cannot use this emergency services when:

•

You travel outside the AcuraLink service coverage
areas.

•

There is a problem with the connecting devices,
such as the microphones, speakers, or the unit
itself.

You cannot operate other phone-related functions
using the screen while talking to the operator.
Only the operator can terminate the connection to
your vehicle.

Automatic collision notification

If the unit fails to connect to the operator, it
repeatedly tries until it succeeds.

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AcuraLink®

392

Features

■

Manual operator connection

If you need to talk to the AcuraLink operator
in a situation where no airbag has deployed,
you can manually connect to them by pressing
the ASSIST button with the power mode in
ACCESSORY or ON.
1. Open the cover attached to the ceiling

console.

2. Press the ASSIST button.

You are connected to the AcuraLink
operator.

Manual operator connection

Do not press the button while driving. When you
need to contact the operator, park the vehicle in a
safe place.

If the unit fails to connect to the operator, it
automatically cancels the action after three minutes.

If necessary, the cover can be broken to access the
ASSIST button.

ASSIST Button

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Continued

393

AcuraLink®

Features

Connect to the AcuraLink operator when trying to find a destination or for roadside
assistance.

1. Press the LINK button.

Connection to the operator begins.

2. Talk to the operator.

To disconnect, select End Call on the
audio/information screen or move to left
the left selector wheel.

■

Operator Assistance

Operator Assistance

Remain attentive to road conditions and driving
during operator assistance.

If you want to add or renew a subscription, call the
Operator Assistance.
1. Press the

(home) button.

2. Select AcuraLink.
3. Select MENU.
4. Select AcuraLink Subscriptions.
5. Select Call AcuraLink Support.

Press the

(back) button to return to the previous

screen, and then incall screen displayed on the
secondary information area.

LINK Button

Audio/information screen when
connected to the AcuraLink
operator.

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AcuraLink®

394

Features

Your subscribed telematics service provider can check your vehicle’s condition. For
maximum functionality download AcuraLink app in your smartphone and connect it
with the vehicle.

■

Automatic Collision Notifications

A live agent will reach out and check on you and request that help be sent in the
event of a crash.

■

Send Destination

Search for destinations on your phone and instantly beam turn-by-turn directions to
your navigation system

. Requires In-vehicle Navigation System

■

Stolen Vehicle Locator

Get door and lock status as well as mileage, fuel, oil life, and tire pressure readings
on your phone.

■

Remote Start & Stop

Arrive at your vehicle with the engine warmed up and the interior set to a
comfortable temperature.

■

Remote Lock & Unlock

Lock and unlock your vehicle with your smartphone.

■

Find My Car

Find your parked vehicle and flash/sound your horns remotely using your
smartphone.

■

Connection Features

Connection Features

The contact information of your provider, your user
ID and PIN will be given when you subscribe to
AcuraLink. If you forget any of the above, contact a
Acura dealer, or go to owners.acura.com (U.S.) or
www.acura.ca/owners/acuralink (Canada).

You can also activate the remote door lock/unlock
and vehicle finder features from the Internet or using
your smartphone app. Ask a dealer, or visit
owners.acura.com (U.S.) or www.acura.ca/owners/
acuralink (Canada) for details.

Find My Car

The lights will stop flashing and horn will stop
sounding under the following:

•

When conditions 30 seconds have elapsed.

•

You unlock the doors using the remote transmitter.

•

You unlock the doors using the keyless access
system.

•

You unlock the doors using the built-in key.

•

The power mode is set to ACCESSORY or ON.

* Not available on all models

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395

AcuraLink®

Features

■

Vehicle Status

Get door and lock status as well as mileage, fuel, oil life, and tire pressure readings
on your phone.

■

Emergency Call

A live agent will stay on the call with you and request that help be sent in the event
of an emergency.

■

Security Alarm Alert

Receive alerts if vehicle security alarm is triggered.

■

Destination by Voice

Talk to a live assistant who will search and send turn by turn directions to your
vehicle’s navigation system

. Requires In-vehicle Navigation System

■

Last Mile

Receive walking directions to your final destination right when you get out of your
Acura. Requires In-vehicle Navigation System

* Not available on all models

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398

Driving

Before Driving

Driving Preparation

Check the following items before you start driving.

• Make sure there are no obstructions on the windows, door mirrors, exterior

lights, or other parts of the vehicle.

Remove any frost, snow, or ice.

Remove any snow on the roof, as this can slip down and obstruct your field of
vision while driving. If frozen solid, remove ice once it has softened.

When removing ice from around the wheels, be sure not to damage the wheel
or wheel components.

• Make sure the hood is securely closed.

If the hood opens while driving, your front view will be blocked.

• Make sure the tires are in good condition.

Check air pressures, and check for damage and excessive wear.

2 Checking and Maintaining Tires P. 554

• Make sure there are no people or objects behind or around the vehicle.

There are blind spots from the inside.

■

Exterior Checks

Exterior Checks

NOTICE

When doors are frozen shut, use warm water around
the door edges to melt any ice. Do not try to force
them open, as this can damage the rubber trim
around the doors. When done, wipe dry to avoid
further freezing.

Do not pour warm water into the key cylinder.
You will be unable to insert the key if the water
freezes in the hole.

Heat from the engine and exhaust can ignite
flammable materials left under the hood, causing a
fire. If you’ve parked your vehicle for an extended
period, inspect and remove any debris that may have
collected, such as dried grass and leaves that have
fallen or have been carried in for use as a nest by a
small animal. Also check under the hood for leftover
flammable materials after you or someone else has
performed maintenance on your vehicle.

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Continued

399

Before Driving

Driving Preparation

Driving

• Store or secure all items on board properly.

Carrying too much cargo, or improperly storing it, can affect your vehicle’s
handling, stability, stopping distance, and tires, and make it unsafe.

2 Maximum Load Limit P. 401

• Do not pile items higher than the seat height.

They can block your view and may be thrown forward in the event of sudden
braking.

• Do not place anything in the front seat footwells. Make sure to secure the floor

mat.

An object or unsecured floor mat can interfere with your brake and accelerator
pedal operation while driving.

• If you have any animals on board, do not let them move around in the vehicle.

They may interfere with driving and a crash could occur.

• Securely close and lock all doors and the tailgate.

2 Locking/Unlocking the Doors from the Inside P. 159

• Adjust your seating position properly.

Adjust the head restraint, too.

2 Adjusting the Seats P. 207
2 Adjusting the Front and Rear Outer Head Restraint Positions P. 212

• Adjust the mirrors and steering wheel properly.

Adjust them while sitting in the proper driving position.

2 Adjusting the Steering Wheel P. 203
2 Adjusting the Mirrors P. 204

■

Interior Checks

Interior Checks

The headlight aim is set by the factory, and does not
need to be adjusted. However, if you regularly carry
heavy items in the cargo area or tow a trailer, have
the aiming readjusted at a dealer or by a qualified
technician.

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400

Before Driving

Driving Preparation

Driving

• Be sure items placed on the floor behind the front seats cannot roll under the

seats.

They can interfere with the driver’s ability to operate the pedals, the operation
of the seats, or the operation of the sensors under the seats.

• Everyone in the vehicle must fasten their seat belt.

2 Fastening a Seat Belt P. 38

• Make sure that the indicators in the instrument panel come on when you start the

vehicle, and go off soon after.

Always have a dealer check the vehicle if a problem is indicated.

2 Indicators P. 74

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401

Before Driving

Maximum Load Limit

Continued

Driving

Maximum Load Limit

The maximum load for your vehicle is 838 lbs (380 kg).
See the Tire and Loading Information label attached to the driver’s
doorjamb.

This figure includes the total weight of all occupants, cargo, and
accessories, and the tongue load if you are towing a trailer.

Steps for Determining Correct Load Limit -
(1) Locate the statement “The combined weight of occupants and

cargo should never exceed XXX kg or XXX lbs.” on your
vehicle’s placard.

(2) Determine the combined weight of the driver and passengers

that will be riding in your vehicle.

(3) Subtract the combined weight of the driver and passengers

from XXX kg or XXX lbs.

(4) The resulting figure equals the available amount of cargo and

luggage load capacity. For example, if the “XXX” amount
equals 1,400 lbs. and there will be five 150 lb. passengers in
your vehicle, the amount of available cargo and luggage load
capacity is 650 lbs. (1,400 - 750 (5 x 150) = 650 lbs.)

Maximum Load Limit

Gross Vehicle Weight Rating (GVWR):
The maximum allowable weight of the vehicle, all
occupants, all accessories, all cargo, and the tongue
load.

2 Specifications P. 628

Gross Axle Weight Rating (GAWR):
The maximum allowable weight of the vehicle axle.

2 Specifications P. 628

WARNING

Overloading or improper loading
can affect handling and stability
and cause a crash in which you
can be hurt or killed.

Follow all load limits and other
loading guidelines in this manual.

Label Example

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Before Driving

Maximum Load Limit

402

Driving

(5) Determine the combined weight of luggage and cargo being

loaded on the vehicle. That weight may not safely exceed the
available cargo and luggage load capacity calculated in step 4.

(6) If your vehicle will be towing a trailer, load from your trailer will

be transferred to your vehicle. Consult this manual to
determine how this reduces the available cargo and luggage
load capacity of your vehicle.

In addition, the total weight of the vehicle, all occupants,
accessories, cargo, and trailer tongue load must not exceed the
Gross Vehicle Weight Rating (GVWR) or the Gross Axle Weight
Rating (GAWR). Both are on a label on the driver’s doorjamb.

Load Limits Example

Example1

Max Load

838 lbs

(380 kg)

Passenger Weight

150 lbs x 2 = 300 lbs

(68 kg x 2 = 136 kg)

Cargo Weight

538 lbs (244 kg)

Example2

Max Load

838 lbs

(380 kg)

Passenger Weight

150 lbs x 5 = 750 lbs

(68 kg x 5 = 340 kg)

Cargo Weight

88 lbs (40 kg)

Maximum Load Limit

Towing a Trailer:
See Towing a Trailer to determine whether your
vehicle is designed to tow a trailer.

2 Towing a Trailer P. 403

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403

Continued

Driving

Towing a Trailer

Towing Preparation

Your vehicle can tow a trailer if you carefully observe the load limits, use the proper
equipment, and follow the towing guidelines. Check the load limits before driving.

■

Total trailer weight

Do not exceed the maximum allowable
weight of the trailer, cargo, and everything in
or on it shown in the table. Towing loads in
excess of this can seriously affect vehicle
handling and performance and can damage
the engine and drivetrain.

Each weight limit is calculated based on the following conditions:
• Occupants fill seats from the front of the vehicle to the back
• Each occupant weights 150 lbs (68 kg)
• Each occupant has 17.6 lbs (8 kg) cargo in the cargo area.
Any additional weight, cargo or accessories reduce the maximum trailer weight and
maximum tongue load.

■

Towing Load Limits

Towing Load Limits

Check if all loads are within limits at a public scale.
If a public scale is not available, add the estimated
weight of your cargo load to the weight of your
trailer (as quoted by the manufacturer), and the
tongue load.

Break-in Period
Avoid towing a trailer during your vehicle’s first 600
miles (1,000 km).

Never exceed the gross weight ratings.
Gross weight information

2 Vehicle Specifications P. 628

WARNING

Exceeding any load limit or improperly
loading your vehicle and trailer can cause a
crash in which you can be seriously hurt or
killed.

Check the loading of your vehicle and
trailer carefully before starting to drive.

Total Load

Number of occupants

2WD models

AWD models

1,500 lbs (680 kg)

1,350 lbs (612 kg)

1,400 lbs (635 kg)

1,150 lbs (522 kg)

600 lbs (272 kg)

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404

Towing a Trailer

Towing Preparation

Driving

■

Tongue load

The weight of the tongue with a fully loaded
trailer on the hitch should be approximately
10% of the total trailer weight.
• Excessive tongue load reduces front tire

traction and steering control. Too little
tongue load can make the trailer unstable
and cause it to sway.

• To achieve a proper tongue load, start by

loading 60% of the load toward the front
of the trailer and 40% toward the rear.
Readjust the load as needed.

Tongue Load

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Acura RDX (2019 year). Manual - part 25