Saturn Vue (2010 year). Manual

Service and Maintenance

11-5

First Engine Oil Change After
Every 40 000 km/25,000 Miles

Fuel system inspection for
damage or leaks.

First Engine Oil Change After
Every 80 000 km/50,000 Miles

Engine air cleaner filter
replacement. See Engine Air
Cleaner/Filter on page 10‑12.

Automatic transmission fluid
change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid on
page 10‑12.

Transfer case fluid change
(severe service) for vehicles
mainly driven in hilly or
mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service.

First Engine Oil Change After
Every 160 000 km/100,000 Miles

Automatic transmission fluid
change (normal service). See
Automatic Transmission Fluid on
page 10‑12.

Transfer case fluid change
(normal service).

Spark plug replacement. An
Emission Control Service.

First Engine Oil Change After
Every 240 000 km/150,000 Miles

Engine cooling system drain,
flush, and refill, cooling system
and cap pressure check, and
cleaning of outside of radiator
and air conditioning condenser
(or every 5 years, whichever
occurs first). See Cooling
System on page 10‑14. An
Emission Control Service.

Engine accessory drive belt
inspection for fraying, excessive
cracks, or obvious damage and
replacement, if needed. An
Emission Control Service.

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11-6

Service and Maintenance

Service

Maintenance I

Maintenance

Change engine oil and filter. Reset oil life system.

•

Engine coolant level check.

•

Windshield washer fluid level check.

•

Tire inflation pressures check.

•

Tire wear inspection.

•

Rotate tires.

•

Fluids visual leak check.

•

Engine air cleaner filter inspection (vehicles driven in dusty conditions only).

•

Brake system inspection.

•

Steering and suspension inspection.

•

Engine cooling system inspection.

•

Windshield wiper blades inspection.

•

Body components lubrication.

•

Restraint system components check.

•

Automatic transmission fluid level check.

•

Engine air cleaner filter inspection (vehicles not driven in dusty conditions).

•

Passenger compartment air filter replacement.

•

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Service and Maintenance

11-7

Recommended Fluids, Lubricants, and Parts

Recommended Fluids and Lubricants

Usage

Fluid/Lubricant

Engine Oil

Engine oil which meets GM Standard GM6094M and displays the
American Petroleum Institute Certified for Gasoline Engines starburst
symbol. To determine the proper viscosity for the vehicle's engine, see
Engine Oil on page 10‑8.

Engine Coolant

50/50 mixture of clean, drinkable water and use only DEX-COOL

Coolant.

See Engine Coolant on page 10‑15.

Hydraulic Brake System

DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 88863461, in
Canada 88863462).

Windshield Washer

Optikleen

Washer Solvent.

Hydraulic Power Steering System

GM Power Steering Fluid (GM Part No. U.S. 89021184, in
Canada 89021186).

Parking Brake Cable Guides

Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC‐LB.

Automatic Transmission

DEXRON

-VI Automatic Transmission Fluid.

Transfer Case and Carrier Assembly -

Differential

SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in
Canada 89021678).

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11-8

Service and Maintenance

Usage

Fluid/Lubricant

Key Lock Cylinders

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in
Canada 10953474).

Hood Latch Assembly, Secondary

Latch, Pivots, Spring Anchor, and

Release Pawl

Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in
Canada 992723) or lubricant meeting requirements of NLGI #2,
Category LB or GC-LB.

Hood, Liftgate Door, and Rear Folding

Seat Hinges

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in
Canada 10953474).

Sunroof Track

Lubriplate Lubricant Aerosol (Saturn Part No. 21038869 or
GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting
requirements of NLGI #2, Category LB or GC-LB.

Weatherstrip Conditioning

Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518)
or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in
Canada 992887).

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Service and Maintenance

11-9

Maintenance Replacement Parts

Replacement parts identified below by name, part number, or specification can be obtained from your retailer.

Part

GM Part Number

ACDelco Part Number

Engine Air Cleaner/Filter

96815102

—

Engine Oil Filter

2.4L L4 Engine

12605566

PF457G

3.5L V6 Engine

89017342

PF61

3.6L V6 Engine

89017524

PF48

Passenger Compartment Air Filter Element

19130294

—

Spark Plugs

2.4L L4 Engine

12625058

41-103

3.5L V6 Engine

12591131

41-100

3.6L V6 Engine

12622561

41-109

Wiper Blades

Driver Side – 60.0 cm (24.0 in)

25925618

—

Passenger Side – 40.0 cm (16.0 in)

25925620

—

Rear – 30.0 cm (12.0 in)

96624648

—

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11-10

Service and Maintenance

Maintenance Records

After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.

Maintenance Record

Date

Odometer

Reading

Serviced By

Services Performed

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Technical Data

12-1

Technical Data

Vehicle Identification

Vehicle Identification

Number (VIN) . . . . . . . . . . . . . . 12-1

Service Parts Identification

Label . . . . . . . . . . . . . . . . . . . . . . . 12-1

Vehicle Data

Capacities and

Specifications . . . . . . . . . . . . . . 12-2

Engine Drive Belt Routing . . . 12-4

Vehicle Identification

Vehicle Identification
Number (VIN)

This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.

Engine Identification

The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12‑2 for the vehicle's
engine code.

Service Parts
Identification Label

This label, on the inside of the glove
box, has the following information:

Vehicle Identification
Number (VIN)

Model designation

Paint information

Production options and special
equipment

Do not remove this label from the
vehicle.

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12-2

Technical Data

Vehicle Data

Capacities and Specifications

Application

Capacities

Metric

English

Air Conditioning Refrigerant R134a

For the air conditioning system refrigerant charge

amount, see the refrigerant caution label located

under the hood. See your dealer/retailer for more

information.

Engine Cooling System

2.4L L4 Engine

8.5 L

9.0 qt

3.5L V6 Engine

10.4 L

11.0 qt

3.6L V6 Engine

10.9 L

11.5 qt

Engine Oil with Filter

2.4L L4 Engine

4.7 L

5.0 qt

3.5L V6 Engine

3.8 L

4.0 qt

3.6L V6 Engine

5.2 L

5.5 qt

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Technical Data

12-3

Application

Capacities

Metric

English

Fuel Tank

All Wheel Drive

63.0 L

16.7 gal

Front Wheel Drive

73.0 L

19.2 gal

Transmission Fluid*

Four-Speed Automatic (Bottom Pan Removal)

6.5 L

6.9 qt

Six-Speed Automatic (Drain and Refill)

9.0 L

9.5 qt

Wheel Nut Torque

140 Y

100 ft lb

*See Automatic Transmission Fluid on page 10‑12 for information on checking fluid level.

All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.

Engine Specifications

Engine

VIN Code

Transmission

Spark Plug Gap

2.4L L4 (LE5)

Automatic

1.01 mm (0.040 in)

3.5L V6 (LZ4)

Automatic

1.01 mm (0.040 in)

3.6L V6 (LY7)

Automatic

1.1 mm (0.044 in)

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13-2

Customer Information

STEP TWO : Should you need
additional assistance, in the U.S.,
contact the Saturn Customer
Assistance Center by calling
1‐800‐553‐6000. In Canada, call the
Saturn Customer Communication
Centre at 1-800-263-1999. A Saturn
Customer Assistance Center team
member will handle your call and
assist in providing product and
warranty information, the nearest
retailer location, roadside
assistance, brochures, literature
and discuss any concerns you
may have.

We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Please
have the following information
available to give the Customer
Assistance Representative:

Vehicle Identification Number

(VIN). This 17-digit number can
be found on the vehicle
registration or title, on the upper
driver side corner of the
instrument panel, or on your
roadside assistance key card.

The name of your selling and

servicing retail facility.

Vehicle delivery date and
present mileage.

Your daytime and evening phone
numbers.

When contacting Saturn, please
remember that your concern will
likely be resolved at a retailer's
facility. That is why we suggest you
follow Step One first.

STEP THREE (U.S. Owners): Both
Saturn and its retailers are
committed to making sure you are
completely satisfied with your
Saturn vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, Saturn and its
retailers offer the additional
assistance of a neutral party
through our voluntary participation in
a mediation/arbitration program
called Better Business Bureau
(BBB) Auto Line.

The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. This program is
available at no cost to you, our
customer.

Although you may be required to
resort to this informal dispute
resolution program prior to filing a
court action, use of the program is
free of charge and your case is
generally heard within 40 days.
If you do not agree with the decision
given in your case, you can reject it
and proceed with any other venue
for relief available to you.

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Customer Information

13-3

Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:

BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838

Telephone: 1-800-955-5100
dr.bbb.org/goauto

This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

STEP THREE (Canadian Owners):

General Motors Participation in
the Mediation/Arbitration Program

In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration of
owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.

For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:

Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7

Telephone: 1-800-955-5100

Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).

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13-4

Customer Information

Customer Assistance
Offices

Saturn encourages customers to
call the toll-free number for
assistance. If a customer wishes to
write to Saturn, the letter should be
addressed to:

Saturn Customer Assistance Center
P.O. Box 33173
Detroit, MI 48232-5173

1-800-553-6000
1-800-833-6000 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-553-6000

In Canada, write to:

Saturn Customer Communication
Centre
General Motors of Canada Ltd.
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
GMcanada.com

1-800-263-1999
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800

Customer Assistance for
Text Telephone (TTY)
Users

To assist owners who have hearing
difficulties, Saturn has installed
special TDD (Telecommunication
Devices for the Deaf) equipment in
its Saturn Customer Assistance
Center.

Any hearing or speech-impaired
customer who has access to a TDD
or to a conventional Text Telephone
(TTY) can communicate with Saturn
by dialing 1-800-TDD-6000. TTY
users in Canada may dial
1-800-263-3830.

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Customer Information

13-5

Online Owner Center

Online Owner Center (U.S.) —
www.gmownercenter.com/
saturn

Information and services
customized for your specific
vehicle — all in one convenient
place.

Digital owner manual, warranty
information, and more

Online service and maintenance
records

Find Saturn retailers for service
nationwide

Exclusive privileges and offers

Recall notices for your specific
vehicle

OnStar

and GM Cardmember

Services Earnings summaries

Other Helpful Links:

Saturn − www.saturn.com

Saturn Merchandise —
www.saturncollection.com

Help Center — www.saturn.com/
helpcenter

FAQ

GM Mobility
Reimbursement Program

This program, available to qualified
applicants, can reimburse you up to
$1,000 of the cost of eligible
aftermarket adaptive equipment
required for your vehicle, such as
hand controls or a wheelchair/
scooter lift.

The offer is available for a very
limited period of time from the date
of vehicle purchase/lease. For more
details, or to determine your
vehicle's eligibility, visit
gmmobility.com or call the GM
Mobility Assistance Center at
1-800-323-9935. Text telephone
(TTY) users, call 1-800-833-9935.

General Motors of Canada also has
a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.

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13-6

Customer Information

Roadside Assistance
Program

For U.S. purchased vehicles, call
1-800-553-6000; (Text Telephone
(TTY): 1-800-889-2438).

For Canadian purchased vehicles,
call 1-800-268-6800.

Service is available 24 hours a day,
365 days a year.

Calling for Assistance

When calling Roadside Assistance,
have the following information
ready:

Your name, home address, and
home telephone number

Telephone number of your
location

Location of the vehicle

Model, year, color, and license
plate number of the vehicle

Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle

Description of the problem

Coverage

Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes first.

In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.

Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the

claims are made too often, or the
same type of claim is made many
times.

Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

Lock‐Out Service: Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar

. For security

reasons, the driver must present
identification before this service
is given.

Emergency Tow From a Public
Road or Highway: Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.

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Saturn Vue (2010 year). Manual - part 23