Volvo V60 Cross Country (2021 year). Manual in english - page 34

•

Handling system updates via

Download Center

Functions for Internet-connected vehicles
and infotainment can be updated via Down-
load Center. Updates can be done one at a
time or all at the same time.

Searching for update

If an update is available, the
message

New software

updates available See
Download Center

will be

displayed in the center dis-
play's status field.

In order for system updates to be possible, the
vehicle must have an Internet connection

–

Go to

Download Center

in the center dis-

play's App view.
> If no search has been performed since

the last time the infotainment system
was started, a search will be initiated.
No search will begin if a software
download is in progress.

A number in

System updates

shows

how many updates are available. Tap to
display a list of updates that can be
installed in the vehicle.

There may be a charge for transmitting data over the Internet, depending on your service plan.

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Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrup-
ted. Alternatively, it may be appropriate to
switch off or cancel other services.

An update can be interrupted when the
ignition is switched off and the vehicle is
left.

However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehi-
cle is used.

Updating all system software

–

Select

Install all

at the bottom of the list.

To avoid displaying a list, select

Install all

via

System updates

Updating individual system software

–

Select

Install

to choose the software you

would like to download.

Canceling software download

–

Tap the checkbox in the activity indicator
that replaced

Install

when the download

began.

Note that only a download can be cancelled.
An installation cannot be cancelled once it has
begun.

Deactivating the background search
for software update

Automatic searching for software updates is
activated as the default factory setting, but the
function can be deactivated.

1. Tap

Settings

in the center display's Top

view.

2. Tap

System

Download Center

3. Tap to deselect

Auto Software Update

Related information

•

Download Center (p. 579)

•

•

Handling messages saved from the instru-
ment panel (p. 106)

Vehicle status

The general status of the vehicle can be
viewed in the center display.

The

Car Status

app is started

from the center display's App
view and has four tabs:

•

Messages

- status messages

•

Status

– checking engine oil level and

AdBlue level

•

TPMS

- tire inflation pressure check

•

Appointments

- appointment information

and vehicle information

Related information

•

•

Checking and filling engine oil (p. 590)

•

Tire pressure monitoring system

(p. 539)

•

Scheduling service and repairs (p. 581)

•

Sending vehicle information to the work-
shop (p. 582)

•

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581

Scheduling service and repairs

This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.

When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.

To use the service

•

Create a Volvo ID and register it to the
vehicle.

•

To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet

Book service

Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Appointments

3. Tap

Request appointment

4. Check that your

Volvo ID

is correct.

5. Make sure your preferred

Workshop

information

is correct.

6. In the

Tap to write information to the

workshop

field, you can provide details

on what you would like performed during
the visit or other important information to
your workshop.

7. Tap

Send appointment request

> You will receive an appointment sug-

gestion by email within a couple of
days

On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.

8. Tap

Cancel request

if you would like to

cancel your request.

The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.

The retailer will send you a digital appointment
suggestion. You also have information about
your retailer available in the vehicle so that you
can contact your workshop.

Accepting an appointment suggestion

When the vehicle has received an appoint-
ment suggestion, a message will be displayed
at the top of the center display.

1. Tap the message.

2. To accept the suggested appointment, tap

. Otherwise, tap

Send new

proposal

Decline

For some markets, the system reminds you
when an appointment time is approaching and
the navigation system

can also guide you to

the workshop at the appointed time.

Sending vehicle information to the work-
shop (p. 582)

If you experience any problems with this
service, contact your Volvo retailer.

AdBlue Diesel models only.

Certain markets only.

There may be a charge for transmitting data over the Internet, depending on your service plan.

Timespan may vary depending on market.

For vehicles with Sensus Navigation

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Related information

•

Vehicle status (p. 580)

•

•

•

Volvo ID (p. 26)

•

Scheduling service and repairs (p. 581)

Sending vehicle information to the

workshop

Vehicle-related information can be sent at
any time from the vehicle, e.g. if you schedule
a visit to a workshop and would like to assist
your workshop by providing additional basic
information. Sending vehicle information is
not the same as scheduling service.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Appointments

3. Tap

Send vehicle data

> A message confirming that vehicle-rela-

ted information has been sent will
appear at the top of the center display.
You can cancel data transmission by
tapping the checkbox in the activity
indicator.

Information is sent via the vehicle's
Internet connection

Vehicle information can be accessed by any
retailer if they are provided with your vehicle
identification number (VIN

Vehicle information contents

The most recently saved vehicle-related infor-
mation will be sent (the last time the vehicle

was turned on). This includes information
regarding:

•

service requirements

•

time since last service was performed

•

function status

•

fluid levels

•

mileage (odometer reading)

•

Vehicle Identification Number (VIN

)

•

software version

•

diagnostic information.

Related information

•

•

Vehicle status (p. 580)

•

•

Certain markets only.

There may be a charge for transmitting data over the Internet, depending on your service plan.

Vehicle Identification Number.

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Hoisting the vehicle

When hoisting the vehicle, it is important that
the jack is positioned on the designated
points under the vehicle.

The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.

For vehicles with

Leveling Control

: If the

vehicle is equipped with pneumatic sus-
pension, this feature must be turned off
before the vehicle is lifted onto a tow truck.

Volvo's service program (p. 576)

Volvo recommends only using the jack
intended for your specific vehicle model. If
a jack other than that recommended by
Volvo is used, follow the instructions
included with the equipment.

The vehicle's ordinary jack is only intended
to be used in temporary situations for short
periods of time, such as when changing
wheels in the event of a flat tire. If the vehi-
cle needs to be lifted more frequently, or
for a longer period of time than for a wheel
change, a garage jack or hoist is recom-
mended. Always follow the instructions for
use provided with the equipment.

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WARNING

•

Apply the parking brake and put the
gear selector in the Park (

) position.

•

Block the wheels standing on the
ground, use rigid wooden blocks or
large stones.

•

Check that the jack is not damaged,
the threads are properly lubricated and
it is free from dirt.

•

Be sure the jack is on a firm, level, non-
slippery surface and that it is upright
and not leaning.

•

The jack must correctly engage in the
jack attachment.

•

No objects should be placed between
the base of the jack and the ground, or
between the jack and the attachment
bar on the vehicle.

•

Never let anyone remain in the vehicle
when it is raised on a jack.

•

If a tire must be changed near passing
traffic, make sure all passengers move
to a safe location.

•

Use a jack intended for the vehicle
when changing a tire. For any other
job, use stands to support the vehicle.

•

Never crawl under or allow any part of
your body to be extended under a vehi-
cle supported by a jack.

WARNING

If the vehicle is lifted on a garage jack, the

jack must be placed under one of the four

lifting points. Make sure that the vehicle is

correctly positioned on the jack and that it

cannot slide off. Make sure the jack plate

has a rubber pad to help keep the vehicle

stable and prevent damage. Always use

axle stands or similar.

When not in use, the jack

should be kept in

its storage compartment under the cargo
compartment floor.

Read through all instructions before starting.
Before raising the vehicle using a jack or lift,
take out all the tools you will need.

1. Turn on the vehicle's hazard warning

flashers if e.g. a wheel change must be
performed in an area with traffic.

2. Apply the parking brake and put the gear

selector in

, or first gear if the vehicle has

a manual transmission.

If the vehicle is equipped with

Leveling

Control

, this feature must be turned off

before the vehicle is lifted onto a tow
truck.

3. Place chocks in front of and behind the

wheels that are still on the ground. For
example, use heavy wooden blocks or
large stones.

4. Position the jack or garage lift arms at the

designated points under the vehicle. The
triangle markings on the plastic cover indi-
cate where the jack attachment points/lift-
ing points are located. There are two jack
attachment points on each side of the
vehicle. There is a groove for the jack at
each attachment point.

5. Position the jack under the attachment

point being used, ensuring that the sur-
face is firm, flat and not slippery.

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6. Crank it up until it is properly aligned and

it is in contact with the vehicle's jack
attachment point. Make sure the top of
the jack (or the garage lift arms) is cor-
rectly positioned in the attachment point,
with the bump on the top of the jack in the
recess in the attachment point and its
base positioned vertically under the
attachment point.

7. Turn the jack so that the crank is as far as

possible from the side of the vehicle,
which will position the jack's arms per-
pendicular to the vehicle's direction of
movement.

8. Raise the vehicle to a suitable height for

the operation to be performed.

Related information

•

•

•

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Climate control system service

Service and repairs on the air conditioning
system should only be done by an authorized
workshop.

Troubleshooting and repairs

The air conditioning system contains a fluores-
cent tracer substance. Ultraviolet light is used
to search for leaks in the system.

Volvo recommends contacting an authorized
Volvo workshop.

The climate system in the vehicle uses a freon-
free R1234yf refrigerant. For information
regarding the refrigerant, refer to the decal
located on the inside of the hood.

WARNING

The air conditioning system contains the

refrigerant R1234yf under pressure. In

accordance with SAE J2845 (Technician

Training for Safe Service and Containment

of Refrigerants Used in Mobile A/C Sys-

tem), service and repairs to the refrigerant

system may only be performed by trained

and certified technicians in order to ensure

the safety of the system.

Related information

•

Replacing a windshield with head-

up display

Vehicles with a head-up display have a spe-
cial type of windshield that meets the
requirements for displaying projected infor-
mation.

Volvo recommends contacting an authorized
Volvo workshop for assistance replacing the
windshield. The correct type of replacement
windshield must be used in order for the head-
up display to function properly.

Related information

•

Head-up display

(p. 140)

•

Cleaning the head-up display

and instru-

ment panel (p. 619)

Opening and closing the hood

To open the hood, pull the lever in the pas-
senger compartment and then turn the han-
dle under the hood.

Opening the hood

Pull the handle to the left of the brake
pedal to release the hood from its fully
closed position.

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Swipe your hand from left to right under
the hood, grasp the handle and move it up
and to the side to release the catch and lift
the hood.

Warning - hood not closed

When the hood is released, a warn-
ing symbol and graphic will be dis-
played in the instrument panel and
an audible signal will sound. If the

vehicle begins to roll, the audible signal will be
repeated several times.

Engine compartment overview (p. 588)

If the warning symbol is illuminated or an
audible warning signal sounds even though
the hood is securely closed, consult a
workshop - an authorized Volvo workshop
is recommended.

Closing the hood

1. Press down the hood until it begins to

close under its own weight.

2. When the hood reaches the catch at the

handle in the front edge of the vehicle,
press down on the hood to close it com-
pletely.

WARNING

Risk of injury! When closing, make sure

that the hood is completely unobstructed

and that no one can be injured.

WARNING

Make sure the hood locks securely after

closing. It must audibly lock on both sides.

Hood not completely closed.

Hood completely closed.

WARNING

Never drive with the hood

open!
If this symbol appears, or

anything else indicates

that the hood is not com-

pletely closed while driv-

ing, stop immediately and

close it properly.

Related information

•

•

Door and seat belt reminders (p. 54)

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Engine compartment overview

This overview shows some service-related
components.

The layout of the engine compartment may vary

depending on model and engine variant.

Coolant expansion tank

Brake fluid reservoir (located on the driv-
er's side)
Washer fluid filler pipe

Fusebox

Air filter

Engine oil filler pipe

Location of warning decal for the engine compart-

ment. The layout of the engine compartment may

vary depending on model and engine variant.

Opening and closing the hood (p. 586)

WARNING

Bear in mind that the cooling fan (located

at the front of the engine compartment

behind the radiator) may start or continue

running automatically up to about

6 minutes after the engine is turned off.
Always entrust engine washing to a work-

shop – an authorized Volvo workshop is

recommended. If the engine is hot, there is

a risk of fire.

WARNING

The ignition system works with extremely

high and dangerous voltages. The vehicle

electrical system should always be in igni-

tion mode

when work in being per-

formed in the engine compartment.
Do not touch any spark plugs or ignition

coils when the vehicle electrical system is

in ignition mode

or when the engine is

warm.

Related information

•

•

Filling washer fluid (p. 636)

•

Refilling coolant (p. 592)

•

Fuses in the engine compartment
(p. 601)

•

Checking and filling engine oil (p. 590)

•

Ignition modes (p. 395)

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589

Engine oil

For the recommended service intervals and
warranties to be applied, an approved engine
oil must be used.

Location of warning decal for the engine compart-

ment. The layout of the engine compartment may

vary depending on model and engine variant.

Volvo recommends:

If the engine oil is not checked regularly and
the level becomes low, this could cause seri-
ous engine damage.

Checking and filling engine oil (p. 590)

To satisfy the requirements for the engine's
service intervals, all engines are factory-
filled with a specially adapted synthetic
engine oil. Great care has been put into the
choice of oil, with consideration given to
service life, startability, fuel consumption
and environmental impact.

For the recommended service intervals to
apply, an approved engine oil must be
used. Only use the prescribed oil grade to
top off or change the oil. Otherwise, there
is a risk of the vehicle's service life, starta-
bility, fuel consumption and environmental
impact being affected.

Failure to use engine oil of the prescribed
grade and viscosity could cause damage to
engine-related components. Volvo dis-
claims warranty liability for such type of
damage.

Volvo recommends entrusting oil changes
to an authorized Volvo workshop.

Symbols for low oil level

Volvo uses different systems to warn if the oil
level is too low/high or the oil pressure is low.
For oil pressure sensors, a warning symbol is
displayed in the instrument panel when oil
pressure is low

. For oil level sensors, the

warning symbol in the instrument panel

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and display messages are used to alert the
driver. Some engine variants have both sys-
tems. Contact a Volvo retailer for more infor-
mation.

Change the engine oil and oil filter according
to the schedule specified in the Warranty and
Maintenance Records Information booklet.
Oils of a higher grade than that specified may
be used. If the vehicle is driven in adverse con-
ditions, Volvo recommends using an oil with a
higher grade than that specified.

Related information

•

•

Engine oil specifications (p. 646)

•

Volvo Cars support site (p. 21)

Checking and filling engine oil

The engine oil level is monitored by an elec-
tronic oil level sensor.

Viewing oil level in the center display

Example of the oil level graphic in the center display

The oil level can be viewed using the elec-
tronic oil level gauge in the center display once
the vehicle has been started. The oil level
should be checked regularly.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Status

to display the oil level.

The system cannot directly detect changes
when the oil is filled or drained. The vehicle
must have been driven approximately
30 km (20 miles) and have been stationary
5 minutes on a level surface and with the
engine off before the correct oil level will
be displayed.

If the conditions for measuring oil level are
not properly fulfilled (time after engine
shutdown, vehicle inclination, ambient
temperature, etc.) the message

No value

available

will be shown in the center dis-

play. This does

not

mean that anything is

wrong in the vehicle systems.

If this symbol is shown, the oil
pressure may be too low. Stop
the vehicle as soon as possible
and have it towed to a workshop

– an authorized Volvo workshop is recom-
mended.

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Filling engine oil

Filler pipe

It may be necessary to top up engine oil
between regularly scheduled services. No
action is necessary with regard to engine oil
level until a message appears in the instru-
ment panel.

WARNING

If the message

Engine oil level

Service

required

is displayed, drive to a workshop

– an authorized Volvo workshop is recom-

mended. The oil level may be too high.

WARNING

Do not spill oil on the hot exhaust pipes as

this could cause a fire.

Engine oil specifications (p. 646)

If the message

Engine oil level low

Refill

1 liter

is displayed, fill only with the speci-

fied volume, e.g. 1 liter (1 quart).

Related information

•

Engine oil (p. 589)

•

•

Ignition modes (p. 395)

•

Vehicle status (p. 580)

•

Contacting Volvo (p. 26)

Coolant

The coolant helps ensure that excess heat is
distributed in the circuit in order to, for exam-
ple, warm up the start battery or provide
heating to the passenger compartment.

To avoid deterioration of the cooling system,
engine trouble, etc., only approved Volvo cool-
ant should be used.

Recommended grade:

Volvo-approved pre-

mixed coolant. If concentrated coolant is used,
mix with 50% water of acceptable quality (i.e.
not salt water, etc.). Consult a Volvo retailer if
you have any questions.

To avoid deterioration of the cooling system,
engine trouble, etc., only approved Volvo cool-
ant should be used.

WARNING

Coolant is hazardous if ingested and could

cause damage to organs (kidneys). The

product contains ethylene glycol, inhibitor,

water, etc.

Related information

•

Refilling coolant (p. 592)

Engines with an electronic oil level sensor do not have a dipstick.

The layout of the engine compartment may vary depending on model and engine variant.

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Refilling coolant

When refilling coolant, follow the instructions
on the package. Never fill the cooling system
with only water. The risk of freezing is
increased with too low or too high amounts
of coolant.

If there is coolant under the vehicle, smoke
from the cooling system, or if more than
2 liters (about 2 quarts) of coolant has been
added to the system, there could be some-
thing wrong with the cooling system and star-
ting the vehicle could damage the engine. Call
a tow truck and do not attempt to start the
engine.

WARNING

The coolant may be very hot. Never

unscrew the cap when the coolant is hot. If

coolant must be filled, unscrew the expan-

sion tank cap slowly to relieve overpres-

sure.

Coolant expansion tank

Open the cap in the plastic covering.

Unscrew the expansion tank cap and fill
coolant as needed. The level should not
exceed the yellow

MAX

mark inside the

expansion tank.

Put the components back in place in the
reverse order.

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