Volkswagen EOS (2015 year). Instruction

Safety belt retractor, pretensioner, load limiter

Please first read and note the introductory information and heed the WARNINGS

The safety belts in the vehicle are part of the vehicle's safety concept , Safety equipment and consist
of the following important features:

Automatic safety belt retractors

Every safety belt is equipped with an automatic belt retractor on the shoulder belt. As long as the
safety belt is pulled out slowly, the shoulder belt will extend to let you move freely under normal driving
conditions. The automatic safety belt retractor locks the belt when the belt is pulled out fast, during
hard braking and in a collision. The belt may also lock when you drive up or down a steep hill or
through a sharp curve.

Safety belt pretensioner

The safety belt retractors for the driver and front seat passenger have a pretensioner that helps take
the slack out of the safety belt and tighten it when the pretensioner is activated.

The pretensioners are activated by the electronic control unit for the airbag system in front, side, and
rear collisions as well as in rollover accidents. By tightening the safety belt, the pretensioner helps to
reduce the occupant's forward movement. The belt pretensioner works together with the airbag
system; its function is monitored by the airbag system indicator light.

A fine dust may be released upon activation. This is normal and is not caused by a fire in the vehicle.

Safety belt load limiter

The front and rear safety belts also have load limiters to help reduce the forces applied to the body in
a crash.

Heed all safety regulations if the vehicle or individual components of the system have to be

scrapped. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are familiar
with these regulations, Service and disposal of belt pretensioners.

Service and disposal of belt pretensioners

Please first read and note the introductory information and heed the WARNINGS

The pretensioners are part of the safety belts installed at the front seats in your vehicle. Installing,
removing, servicing, or repairing of safety belt pretensioners can damage the safety belt system and
prevent it from working correctly in a collision. The pretensioners themselves may then also not work
in the event of an accident, or not work properly.

There are some important things you have to know to make sure that the effectiveness of the system
will not be impaired and that discarded components do not cause injury or pollute the environment.
Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause
serious injuries to the general public and to people who work at dealerships and workshops, scrap
yards, and recycling facilities. For this reason, the systems must be properly handled when they or the
vehicles they are installed in are scrapped.

Undeployed safety belt pretensioners and airbag modules can also pollute the environment. Never
abandon vehicles or vehicle parts. If your vehicle must be scrapped, please make sure that it is done
safely, responsibly, and in compliance with all applicable environmental regulations. Take it to a
licensed facility that has the knowledge and experience to properly dispose of the vehicle and its
safety belt system. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility
are familiar with these regulations.

WARNING

Improper handling, care, servicing, and repair procedures can increase the risk of personal
injury and death by preventing a belt pretensioner from activating when needed or by
causing it to activate unexpectedly.

The pretensioner can be activated only once. If a pretensioner has been activated, the

safety belt must be replaced.

Safety belt systems including the pretensioners cannot be repaired. Special procedures

are required to remove, install, and dispose of this system.

Never repair, adjust, or change pretensioners or any other part of the safety belt system

yourself. We strongly recommend that you have any work on the safety belt system
performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

They have the necessary technical information, training, and special equipment

⇒ page 325,

Parts, accessories, repairs, and modifications.

WARNING

Undeployed safety belt pretensioners and airbag modules contain explosive materials that
can cause serious personal injuries if they are not properly handled when they or the
vehicles they are installed in are scrapped.

Never abandon vehicles or vehicle parts.
Always scrap vehicles and vehicle parts, especially those containing undeployed airbag

modules and undeployed safety belt pretensioners, at a licensed facility that has the
knowledge and experience to properly dispose of the vehicle and its safety belt and airbag
systems.

Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate

Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey
all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint
system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers
and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend
that you have them perform this service for you.

Lights

Introduction

In this section you’ll find information about:

Indicator lights

Turn signal lever and high beam switch

Switching lights on and off

Lights and vision features

Coming Home/Leaving Home features (orientation lighting)

Instrument panel lighting and headlight range adjustment

Interior and reading lights

Always obey local vehicle lighting laws.

The driver is always responsible for the correct headlight settings.

More information:

  Exterior views
  Volkswagen Information System
  Changing a light bulb

WARNING

Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.

Always switch on the low beam headlights at dusk or when it is dark and whenever the

weather is bad or visibility is poor.

WARNING

Headlights that are aimed too high and improper use of the headlight flasher or high beams
can blind and distract other drivers. This can lead to a crash and serious personal injuries.

Always make sure that headlights are properly adjusted.
Never use the headlight flasher or high beams when they can blind or distract other

drivers.

Indicator lights

Please first read and note the introductory information and heed the WARNINGS

Indicator lights in the instrument cluster

Lights

Possible cause,

Proper response

Lights

Possible cause,

Proper response

One or more driving lights not working.

Replace the burned out bulb

Cornering light malfunction.

If all light bulbs are OK, see an authorized
Volkswagen dealer or authorized
Volkswagen Service Facility.

Adaptive Front Lighting System (AFS)
malfunction.

Left or right turn signal.
The indicator light blinks twice as fast if a
turn signal is not working on the vehicle.

Check the turn signals on the vehicle.

Daytime running lights (DRL) on.

High beams switched on or headlight
flashers in use.

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

Indicator lights in the light switch

Lights

Possible cause

The fog lights are switched on

The parking lights are switched on

The automatic headlights and, if applicable, the daytime headlights or daytime running
lights are switched on

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

  Never ignore warning lights or text WARNINGS.
  Always stop the vehicle as soon as it is safe to do so.
  Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop

the engine, turn on the emergency flashers, and use other warning devices to warn
approaching traffic.

Never park the vehicle in areas where the hot catalytic converter and exhaust system can

come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.

A broken down vehicle presents a high accident risk for itself and others. Switch on

emergency flashers and set up a warning triangle to warn oncoming traffic.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be

seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the
electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then
increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon”
bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then
appear in the MFI. This is your reminder to see an authorized Volkswagen dealer or an authorized
Volkswagen Service facility to check the headlights.

Turn signal lever and high beam switch

Fig. 83 Turn signal lever and high beam switch.

Please first read and note the introductory information and heed the WARNINGS

Move the lever to the desired position.

(1)

Right turn signal.

(2)

Left turn signal.

(3)

Switching high beams on

⇒

. An indicator light

comes on in the instrument cluster when

the high beams are switched on.

(4)

Switching the high beams off and operating the headlight flasher. The headlight flasher turns on
the high beams as long as the lever is pulled and manually held in the pulled position. The
indicator light

lights up. When released, the lever moves back to the home position and turns

off the high beams. The indicator light

goes out.

Move the lever back to the home position to turn the selected feature off.

Convenience turn signal (lane change feature)

To use the convenience turn signal feature, move the lever up or down slightly, just to the point of
resistance and then release it. If you have the convenience turn signal (Conv. turn sig.) switched
on, the turn signals and the turn signal indicator flash 3 times. If it is switched off, they flash as long as
you hold the lever up or down, and go out when you release the lever.

The convenience turn signal is switched on and off in the Lights & Vision menu in the instrument
cluster display, Volkswagen Information System. If your vehicle is not equipped with the Lights &

Vision menu, the convenience turn signal feature can be deactivated by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.

WARNING

Improper use of high beams can distract and blind others, causing accidents and serious
injuries.

The turn signal light works only when the ignition is switched on. The emergency flasher works

even when the ignition is switched off, In an emergency.

The indicator light flashes twice as fast if a turn signal bulb is burned out.

High beams can only be switched on when the low beams are on.

Switching lights on and off

Fig. 84 Headlight switch next to the steering wheel.

Please first read and note the introductory information and heed the WARNINGS

Adjust the light switch to the desired position

⇒

fig. 84

Symbol When the ignition is switched off

When the ignition is switched on

Fog lights and low beams switched off.

Headlights off, daytime running lights (DRL)
on.

Orientation lighting may be switched on. Automatic headlight control active; DRL on.

Low beams switched off. The DRL may
stay on. The length of time they stay on
depends on the vehicle battery charge.

Low beams switched on.

Fog lights switched off. The DRL may
stay on for some time.

Headlights and fog lights switched on.

Fog lights

The indicator light in the headlight switch or the instrument cluster shows that the fog lights are
switched on.

To switch on the fog lights : first turn the light switch to position

, then pull the light switch out

to the first detent.

To switch off the fog lights, push the switch back in from the first detent. To then turn off the

headlights, turn the switch to position .

Acoustic warning when lights are not switched off

In the following situation, a warning chime will sound if you take the key out of the ignition and open
the driver door. This is to remind you that lights are still on.

Light switch in position

if the vehicle has no orientation lighting, Coming Home/Leaving Home

features (orientation lighting).

WARNING

Daytime running lights are not bright enough to let you see ahead or be seen by others when
it is dark.

Always switch on the low-beam headlights at dusk or when it is dark and whenever the

weather is bad or visibility is poor.

Never use the daytime running lights to see where you are going. They are not bright

enough and will not let you see far enough ahead for safety, especially at dusk or when it is
dark. Always switch on the low-beam headlights at dusk or when it is dark.

The taillights do not come on with the daytime running lights. Unless the taillights are on,

a vehicle cannot be seen by others in bad weather, at dusk, or when it is dark.

Even if automatic headlight control (

) is switched on, the low-beam headlights may still

not come on by themselves in fog or heavy rain. You have to switch on the low-beam
headlights manually.

In cool or humid weather, the insides of the headlights, the rear lights, and turn signals can

temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.

Lights and vision features

Please first read and note the introductory information and heed the WARNINGS

Daytime running lights (DRL)

Separate lamps are installed in the headlights or in the front bumper for the daytime running lights
(DRL).

When the daytime running lights are switched on, only these separate lamps come on

⇒

The daytime running lights are switched on whenever the ignition is switched on and the light switch is
in position or

. The indicator light or

may come on in the instrument cluster to indicate that

the feature is active, Indicator lights.

If the light switch is in position

, a low-light sensor switches the low beams as well as the

instrument and switch lighting on and off automatically.

Daytime running lights (DRL) parking feature

Some models are equipped with a daytime running lights (DRL) parking feature that switches the
daytime running lights off when the vehicle is parked and the ignition is switched on.

Function

Action

Switching the DRL off:

– Switch the ignition on.
– Turn the light switch to the position.
– Set the parking brake.

Switching the DRL back on:

– Release the parking brake.

Static cornering lights

Your vehicle may have fog lights under the front bumper, which on some models are also static
cornering lights. On some models the static cornering lights may be integrated in the headlights. At
speeds below about 25 mph (40 km/h), the light on one side of the vehicle will come on automatically
when you turn a corner. If you turn to the right, the right fog light comes on; turn left and the left fog
light comes on. The light dims and goes out when the steering wheel is straightened out again.

When you move the selector lever to Reverse (R), the static cornering lights on both sides of the
vehicle may come on so that you can see the area around the vehicle better when backing up.

The static cornering lights work only when the headlights are on. If you are using automatic headlight

control (headlight switch in the

position

⇒

fig. 84

), they work only when the headlights have been

automatically switched on. The static cornering lights do not come on when the headlight switch is in
the position or when the fog lights themselves have been switched on, Switching lights on and off.

Automatic headlight control (

)

Automatic headlight control is a convenience feature only and cannot always recognize all lighting and
driving situations.

If the light switch is in the

position, both vehicle lighting and instrument and switch lighting are

automatically switched on and off in the following situations

⇒

Automatic activation:

Automatic deactivation:

If the low-light sensor registers darkness, for
example when driving through a tunnel.

If sufficient brightness is registered.

If the rain sensor recognizes rain and switches
the windshield wipers on.

If the windshield wipers have not moved for
several minutes.

Adaptive Front Lighting System (AFS)

The Adaptive Front Lighting System works only with the low beams switched on and only at speeds
above about 6 mph (10 km/h). The swivel-mounted lamps automatically improve road illumination
during cornering.

On vehicles equipped with the Adaptive Front Lighting System, the feature is switched on and off via
the Assistants menu in the instrument cluster display, Volkswagen Information System .

WARNING

Crashes and other accidents can happen when you cannot see the road ahead and when you
cannot be seen by other motorists.

Never use daytime running lights (DRL) to see where you are going. DRL are not bright

enough to light up the roadway and be seen by other motorists. You will not be able to see far
enough ahead for safety, especially at dusk or when it is dark. Always switch on the low-
beam headlights at dusk or when it is dark.

The taillights do not come on when the daytime running lights are switched on. A vehicle

without taillights on cannot be seen by others in bad weather, at dusk, or when it is dark.

If automatic headlight control (

) is switched on, the low-beam headlights still may not

be switched on in fog or heavy rain. You have to switch on the low-beam headlights yourself.

In cool or humid weather, the insides of the headlights, the rear lights, and turn signals can

temporarily fog up. This is normal and does not affect the service life of the vehicle's lighting system.

Coming Home/Leaving Home features (orientation lighting)

Please first read and note the introductory information and heed the WARNINGS

The Coming Home feature must be switched on manually. The Leaving Home feature is controlled
automatically by a low-light sensor.

Coming Home

Action

Switch on:

– Switch off the ignition.
he Coming Home feature is switched on when the headlight switch is in the

position and the low-light sensor registers darkness

The delay period starts once the last vehicle door or the rear hatch is closed.

Switch off:

– Automatically after delay period is over.
– Automatically, if a vehicle door or the luggage compartment lid is still open
about 30 seconds after activation.
– Turn light switch to the position.
– Switch the ignition on.

Leaving Home

Action

Switch on:

– Unlock the vehicle if the light switch is in the

position and the low-light

sensor registers darkness.

Switch off:

– Automatically after preset delay period is over.
– Lock the vehicle.
– Turn the light switch to the position.
– Switch the ignition on.

Background lighting in the outside mirrors

The background lighting in the outside mirrors illuminates the area near the doors when entering and
exiting the vehicle. It is switched on when the vehicle is unlocked, a vehicle door is opened, or the

Coming Home or Leaving Home feature is activated. If the vehicle is equipped with a light sensor, the
background lighting in the outside mirrors is only switched on in darkness.

The delay period can be adjusted in 10 second intervals and the function can be switched on and

off in the Lights & Vision menu, Volkswagen Information System.

If the Coming Home feature is switched on and the driver door is opened, no warning chime will

sound to alert you that the lights are still on.

Instrument panel lighting and headlight range adjustment

Fig. 85 To the left of the steering wheel: Thumbwheel to adjust instrument panel lighting 1.

Please first read and note the introductory information and heed the WARNINGS

Instrument panel lighting

When the lights are on, the brightness of the instrument panel lighting is adjusted by turning the

thumbwheel

⇒

fig. 85

(1)

Instrument cluster brightness

When the lights are on, the brightness of the instrument cluster lighting is adjusted by turning the
thumbwheel

(1)

In some vehicles with daytime running lights (DRL), the instrument cluster lighting switches off
automatically when it is dark outside or when driving through tunnels, for example. You will need to
switch the headlights on manually when this happens, so that the vehicle's taillights will turn on
Daytime running lights (DRL).

Headlight range adjustment

For vehicles equipped with halogen headlights: The headlight range cannot be manually adjusted. If
you believe the headlights are not properly adjusted or are not sure, have them checked immediately
by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.

For vehicles equipped with HID (Xenon) headlights: The headlights are equipped with an automatic
leveling feature that automatically adjusts the headlight range to the vehicle loading condition once the

low beams are switched on

⇒

WARNING

Headlights that are aimed too high because of the way the vehicle is loaded can blind and
distract other drivers. This can lead to a crash and serious personal injuries.

Always make sure the headlights are adjusted to loading conditions so that they do not

blind others.

WARNING

If dynamic headlight range adjustment does not work properly or at all, the headlights could
blind and distract other drivers. This can lead to a crash and serious personal injuries.

Have headlight range adjustment checked immediately by an authorized Volkswagen

dealer or an authorized Volkswagen Service Facility.

Interior and reading lights

Please first read and note the introductory information and heed the WARNINGS

Button

Function

Interior lights off.

Interior lights on.

Switch in

the center

position

Door contact switch on.
Interior lights go on automatically when the vehicle is unlocked, a door is opened, or
the vehicle key is removed from the ignition.
The lights go out about 20 seconds after you close the doors. They also go out when
you lock the vehicle or switch on the ignition.

Reading light on or off.

Glove and luggage compartment lights

The glove and luggage compartments may have lights that come on automatically when they are
opened and go off when they are closed.

Background lighting

When the ignition and headlights are switched on, the background lighting in the roof console lights
up.

There may also be foot well lighting.

The interior and reading lights go out when you lock the vehicle or a few minutes after you

remove the vehicle key from the ignition. This helps to prevent unnecessary drain on the vehicle
battery.

Sun protection

Introduction

In this section you’ll find information about:

Sun visors

Windshield made of heat-insulating glass

WARNING

Sun visors can reduce visibility.

Always stow sun visors when not needed to block sun glare.

Sun visors

Fig. 86 In the headliner: Sun visor.

Please first read and note the introductory information and heed the WARNINGS

Sun visor adjustment:

Flip the sun visor down toward the windshield.

Lift it out of the retaining clip

⇒

fig. 86

(1)

and swivel it over toward the door.

Vanity mirror and lighting

A vanity mirror is behind a cover in the sun visor. A light

(3)

may come on when you slide the cover

(2)

open.

The light goes out when you shut the cover or if you flip the sun visor up again.

The vanity mirror light and the interior light above the sun visor go out after several minutes. This

helps to prevent unnecessary drain on the vehicle battery.

Windshield made of heat-insulating glass

Fig. 87 Heat-reflective windshield with communications window (blue shaded area).

Please first read and note the introductory information and heed the WARNINGS

Windshields made of insulating glass have a transparent metallic infrared-reflecting coating. There is

an uncoated area (communications window) just above the inside rearview mirror

⇒

fig. 87

. This

serves as a communications window for transmitting signals to and from electronic components and
accessories.

The uncoated area must not be blocked on the inside or outside or covered with stickers because this
can cause the electronic components to malfunction.

Windshield wipers and washer

Introduction

In this section you’ll find information about:

Indicator light

Windshield wiper lever

Windshield wiper functions

Windshield wiper service position

Rain sensor

Checking and refilling windshield washer fluid

More information:

  Exterior views
  Climate control
  Working in the engine compartment
  Exterior care and cleaning

WARNING

Windshield washer fluid without enough frost protection can freeze on the windshield and
reduce visibility.

Use the windshield washer system with enough frost protection for winter temperatures.
Never use the windshield wipers/washers when it is freezing without first defrosting the

windshield. The washer solution may freeze on the windshield and reduce visibility.

WARNING

Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe
injuries.

Always replace wiper blades that are worn, damaged, or do not keep the windshield clear.

NOTICE

To help prevent damage to the wiper blades and the wiper motor when it is cold outside,
always make sure that blades are not frozen to the windshield before operating the wipers.
Using the windshield wiper service position can be helpful in cold weather so the wipers do not
freeze to the windshield, Windshield wiper service position.

Indicator light

Please first read and note the introductory information and heed the WARNINGS

Lights

Possible cause

Proper response

Not enough windshield washer fluid.

Refill windshield washer reservoir at the next
opportunity

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Windshield wiper lever

Fig. 88 Operating the front windshield wiper.

Please first read and note the introductory information and heed the WARNINGS

Move the lever to the desired position

⇒ :

(A)

Wiper switched off.

(B)

Intermittent wiping for the windshield.

Adjust the interval settings with switch

⇒

fig. 88

(1)

(vehicles without rain sensors) or

the sensitivity of the rain sensor (vehicles with rain sensors).

(C)

Slow wiper speed.

(D)

Fast wiper speed.

(E)

One-tap wiping – brief wiping. Hold the lever pressed down longer to wipe more often.

Move the lever to the desired position

⇒ :

(F)

Pull the lever toward the steering wheel to activate the windshield washers, then
release.

NOTICE

To help prevent damage to the wiper blades and the wiper motor when it is cold outside,
always make sure that blades are not frozen to the windshield before operating the wipers.
Using the service position can be helpful in cold weather so the wipers do not freeze to the
windshield, Windshield wiper service position.

If the ignition is switched off while the wipers are running, the wipers will continue at the

same wiping speed when the ignition is switched on again. Frost, ice, snow, leaves, and other
objects on the windshield can damage the wipers and the wiper motor.

Remove snow and ice from the wipers before you begin driving.
If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen

recommends using a deicing spray.

NOTICE

Never switch on the windshield wipers when the windshield is dry because the windshield can
be scratched.

The windshield wipers work only if the ignition is switched on and the engine hood is closed. The

windshield wipers turn off automatically when the engine hood is opened.

The intermittent wiping for the front windshield depends on the driving speed. The higher the

speed, the faster the wipers move.

If the wiper blades freeze to the windshield, loosen them carefully. Volkswagen recommends

using a deicing spray.

Windshield wiper functions

Please first read and note the introductory information and heed the WARNINGS

Wiper performance in different situations:

When the vehicle is not moving:

The wiper speed changes temporarily to the next lower
speed.

During automatic wipe/wash:

While the washer system is working, the Climatronic
switches to recirculation for about 30 seconds to help
prevent the washer fluid odor from entering the vehicle
interior.

Volkswagen EOS (2015 year). Instruction - part 8