Volkswagen e-Golf (2015 year). Instruction - part 16

The ESC, ABS, BAS, ASR, and EDL braking assistance systems work only when the electric motor is
activated. These systems can significantly improve active driving safety.

Electronic Stability Control (ESC)

ESC helps to improve road holding and vehicle dynamics to help reduce the probability of skidding
and loss of vehicle control. It works only when the electric motor is activated. ESC detects certain
difficult driving situations, including when the vehicle is beginning to spin (yaw) out of control. ESC
then helps you to get the vehicle back under control by selectively braking the wheels and/or reducing
electric motor power and by providing steering assistance to help hold the vehicle on the driver's
intended course.

ESC has limitations. It is important to remember that ESC cannot overcome the laws of physics. It will
not always be able to help out under all conditions you may come up against. For example, ESC may
not always be able to help you master situations where there is a sudden change in the coefficient of
friction of the road surface. When there is a section of dry road that is suddenly covered with water,
slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydro-
planes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you
steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be
braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as
effectively with difficult driving situations as it can at lower speeds. When towing a trailer, ESC is not
able to help you regain control as it would if you were not towing a trailer.

Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC
cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the
road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping
the vehicle under control and on the road during extreme maneuvers by using the driver's steering
inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that
causes you to run off the road before ESC can provide any assistance, you may not experience the
benefits of ESC.

ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below).
ESC is switched on all the time. In certain situations when you need less traction or additional traction
cannot be achieved, you can switch off ASR in the Infotainment system by pressing the

button

followed by the

and ESC System function keys

⇒ Menu and system settings (SETUP).

Be sure to switch ASR on again when you no longer need less traction.

Automatic Post-Collision Braking System

In the event of an accident, the Automatic Post-Collision Braking System can help the driver to reduce
the risk of skidding and the danger of secondary collisions through automatic braking.

The Automatic Post-Collision Braking System only functions in frontal, side, and rear collisions if the
airbag control unit registers the corresponding triggering threshold during the accident, and the acci-
dent occurs at a speed greater than 6 mph (10 km/h).

The ESC brakes the vehicle automatically, provided that the hydraulic braking system, the ESC, and
the electrical system are undamaged in the accident and remain functional.

The following actions override automatic braking in the event of an accident:

When the driver depresses the accelerator. No automatic braking occurs.
When the brake pressure transmitted through the depressed brake pedal is greater than the brake

pressure provided by the system. The vehicle is braked manually.

Anti-Lock Brake System (ABS)

ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and
control the vehicle. This means the vehicle is less likely to skid, even during hard braking:

Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the

force on the pedal!

Do not “pump” the brake pedal or let up on it!
Steer the vehicle while pushing down hard on the brake pedal.

ABS stops working if you release or let up on the brake.

When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a
noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may
even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or slip-
pery surface.

Brake Assist (BAS)

The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very
quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure,
maximizing braking power and reducing the stopping distance. This way, ABS can be activated more
quickly and efficiently.

Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or
let up on the brake.

Anti-Slip Regulation (ASR)

ASR reduces electric motor power directed to spinning wheels and adjusts power to the road condi-
tions. Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb
hills.

ASR can be switched on or off manually

⇒ Switching Anti-Slip Regulation (ASR) on and off.

Electronic Differential Lock (EDL and XDL)

EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost
traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL automat-
ically switches off to keep the brake from overheating. As soon as the brake has cooled down, EDL
automatically switches on again.

XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel
slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during
fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This
improves traction, which helps the vehicle stay on track.

WARNING

Driving fast on icy, slippery, or wet roads can lead to a loss of control and result in serious
personal injury for you and your passengers.

Always adjust your speed and driving style to road, traffic, weather, and visibility condi-

tions. Never let the additional safety that ESC, ABS, BAS, ASR, and EDL can provide tempt
you into taking extra risks.

Braking assistance systems cannot overcome the laws of physics and always prevent

loss of vehicle control. Slippery and wet roads are still dangerous even with ESC and the
other systems!

Driving too fast on wet roads can cause the wheels to lose contact with the road and “hy-

droplane.” A vehicle that has lost road contact cannot be braked, steered, or controlled.

These systems cannot reduce the risk of accident, for example if you drive too fast for

conditions or if you do not keep your distance from the vehicle in front of you.

Although these systems are very effective and can help you control the vehicle in many

difficult situations, always remember that your vehicle handling control is limited by tire trac-
tion.

When accelerating on a slippery surface, for example on ice and snow, depress the accel-

erator carefully. Even with these systems, the wheels may start to spin, leading to a loss of
vehicle control.

WARNING

The effectiveness of ESC can be significantly reduced if other components and systems that
affect vehicle dynamics, including but not limited to brakes, tires, and other systems men-
tioned above, are not properly maintained or functioning.

Always remember that vehicle alterations or modifications can affect the functioning of

the ABS, BAS, ASR, EDL, and ESC systems.

Changing the vehicle suspension or using an unapproved tire/wheel combination can

change the way the ABS, BAS, ASR, EDL, and ESC systems work and reduce their effective-
ness.

The effectiveness of ESC is also determined by the tires fitted

⇒ Tires and wheels.

All 4 wheels must be equipped with identical tires in order for ESC and ASR to work properly.

Differences in the tread circumference of the tires can cause the system to reduce the electric motor
power when it is not expected.

If ABS is not working, ESC, ASR, and EDL will also not work.

You may hear noises when these systems are active.

Switching Anti-Slip Regulation (ASR) on and off

Please first read and note the introductory information and heed the WARNINGS

The Electronic Stability Control (ESC) only works when the electric motor is activated. This system
includes ABS, EDL and ASR.

ASR can be switched off in the Infotainment system by pressing the

button followed by

and

ESC System

⇒ Menu and system settings (SETUP) while the electric motor is activated. Switch off

ASR only in situations where there is not enough traction, such as the following:

When driving in deep snow or on loose surfaces.
When “rocking” the vehicle back and forth when you are stuck.

Afterward, activate ASR again in the Infotainment system.

Depending on vehicle equipment, additional text messages may appear in the display on the

instrument cluster to provide further information or to ask you to perform certain tasks

⇒ Instrument

cluster.

Brake fluid

Fig. 130 In the electric motor compartment: Brake fluid reservoir cap (cap design may vary depending on
vehicle equipment).

Please first read and note the introductory information and heed the WARNINGS

Brake fluid absorbs water from the air over time. Too much water in the brake fluid will damage the
brake system. Water also lowers the boiling point of the brake fluid. Too much water in the brake fluid
can cause vapor lock during heavy brake use or hard braking. Vapor lock reduces braking perfor-
mance, increases stopping distances and can even cause total brake failure. Your safety and the

safety of others depends on brakes that are working properly at all times

⇒

Brake fluid specifications

Volkswagen has developed a special brake fluid that is optimized for the brake system in your
Volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality
standard VW Standard 501 14 for optimum performance of the brake system. Check the information
on the container for the brake fluid you want to use to make sure it meets the requirements for your
vehicle.

Brake fluid that complies with VW Standard 501 14 can be purchased from your authorized
Volkswagen dealer or authorized Volkswagen Service Facility.

If this special brake fluid is not available you may – under these circumstances – use another high
quality brake fluid that complies with U.S. Federal Motor Vehicle Safety Standard (FMVSS) 116 DOT 4
⇒

Please note, however, that not all brake fluids that comply with U.S. Federal Motor Vehicle Safety
Standard (FMVSS) 116 DOT 4 have the same chemical composition. Some of these brake fluids can
contain chemicals that could, over time, degrade or damage internal parts of the vehicle’s brake sys-
tem.

Volkswagen therefore recommends that you use brake fluid that expressly complies with VW Stand-
ard 501 14 for optimum brake system performance over the long term.

Brake fluid level

The fluid level in the transparent brake fluid reservoir must always be between the MIN and MAX

marking

⇒

On some vehicles, electric motor components may partially block the view of the brake fluid reservoir
and make it impossible to see the brake fluid level. If you cannot clearly see the brake fluid level in the
brake fluid reservoir, please see an authorized Volkswagen dealer or authorized Volkswagen Service
Facility.

The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the
brakes are automatically adjusted.

Changing brake fluid

Brake fluid must be changed according to the service schedule in your

⇒ Booklet

Warranty and

Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.

WARNING

Brake failure and reduced brake performance can be caused by not having enough brake
fluid in the reservoir or by old or incorrect brake fluid.

Check the brake system and brake fluid level regularly.
Always change the brake fluid according to the service schedule in your

⇒ Booklet

Warranty and Maintenance.

Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking per-

formance, increases stopping distances and can even cause total brake failure.

Always make sure that only the correct brake fluid is used. Only use brake fluid that ex-

pressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality brake
fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.

Using another brake fluid, or one that is not of high quality, can impair the function of the

brake system and reduce its effectiveness. If the container does not say that the brake fluid
complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.

The brake fluid must be new.

WARNING

Brake fluid is poisonous.

To reduce the risk of poisoning, never use food, beverage or other non-original containers

to store brake fluid. Someone might be misled by the original label on the container, or by the
shape of the container, and drink the brake fluid. This could occur even if you relabel the
container as “brake fluid.”

Only store brake fluid in the closed, original container and keep it out of the reach of chil-

dren.

NOTICE

Brake fluid will damage vehicle paint, plastic parts, and tires. Wipe any brake fluid off vehicle
paint and other vehicle parts immediately.

Brake fluid can pollute the environment. Brake fluid that has leaked out must be collected and

disposed of properly, following all applicable environmental regulations.

General information on the high-voltage battery

Introduction

In this section you’ll find information about:

Warning and indicator lights

Special considerations for the high-voltage battery

Location of the high-voltage battery

Charge level display

Range of the high-voltage battery

The vehicle has a high-voltage battery to power the electric motor. Electric energy is stored in the
high-voltage battery. When driving, the electric drive consumes energy from the high-voltage battery.
The high-voltage battery can be charged on a suitable charger.

More information:

  Exterior views
  Volkswagen Information System
  Braking and parking
  12-Volt vehicle battery
  Starting and stopping the electric drive
  Charging the high voltage battery

DANGER

High-voltage systems in the electric motor compartment and in other places on the vehicle
can cause electrical shocks or even electrocution, severe burns, other serious injuries, and
even death!

Always assume that the high-voltage battery is fully charged and that all high-voltage

components are live.

Touching damaged orange high-voltage cables, the high-voltage battery or other parts of

the high-voltage electrical system can cause fatal electric shock.

The high-voltage system may also be active even when the ignition is switched off!
Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte

fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and
then wash affected area with soap and water; medical attention is recommended.

Never attempt to carry out any work on the high-voltage network, the high-voltage cables

or the high-voltage battery.

Never open, maintain or repair components or parts of the high-voltage network, and nev-

er disconnect them from the network.

Never damage, change or remove the orange high-voltage cables or disconnect them from

the high-voltage network.

Never open, modify or remove the cover of the high-voltage battery.
Any work on the high-voltage system, or on systems which could be indirectly affected by

it, must only be carried out by properly trained and qualified experts.

Work in the vicinity of high-voltage components and high-voltage cables with machinery,

sharp-edged tools or heat sources, for example, welding, soldering, hot air or thermal adhe-
sives, may only be performed after the high-voltage components have been disconnected.
Only properly qualified and trained specialist staff may work on the high voltage compo-
nents.

The Volkswagen standards and guidelines must be adhered to when carrying out any

work on the high-voltage network or the high-voltage battery.

During such work, keep the vehicle key safe and far enough away from the vehicle to pre-

vent any risk of the ignition being accidentally switched on and the electrical system activat-
ed (particularly in vehicles with Keyless Access).

Any gasses emitted by or escaping from the high-voltage battery may be toxic or flamma-

ble.

Damage to the vehicle or to the high-voltage battery could lead to a leak of toxic gases,

either immediately or at a later time. These emitted gases could also potentially cause a fire.
If damage has been incurred, it is vital to then open the vehicle windows to allow any emitted
gases to disperse. Do not inhale these gases.

Never touch or inhale any liquids or gasses leaking from the high-voltage battery, espe-

cially if the battery has been damaged.

Remember to inform any attending emergency services that the vehicle is equipped with a

high-voltage battery.

Warning and indicator lights

Please first read and note the introductory information and heed the WARNINGS

Lights up

Text message

⇒

Proper response

Lights up

Text message

⇒

Proper response

The reserve range has

been reached

⇒

fig. 133

. Charge the

high-voltage battery as

soon as possible

Please charge

battery! Limited

conv. funct.

The remaining range is

just a few miles. The

power is reduced and,
if necessary, electrical

consumers are shut

down. The Eco driving

profile is activated.

Charge the high-

voltage battery as soon

as possible

Battery drained!

Speed restricted.

The vehicle is driving in

the reserve range

⇒

fig. 133

. Charge the

high-voltage battery as

soon as possible

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.

Always stop the vehicle as soon as it is safe to do so.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Special considerations for the high-voltage battery

Please first read and note the introductory information and heed the WARNINGS

The vehicle’s high-voltage battery is included in the New Vehicle Limited Warranty. The terms and

conditions of this warranty can be found in the Warranty & Maintenance booklet

⇒ Chapter

Warranty

and Maintenance.
All batteries age with use and over time. There are things you should know about the care of the high
voltage battery that will help it keep giving you good service and reliability over time. Please read and
keep the following information in mind while you enjoy the performance and economy of your vehicle.

Be sure to charge the high voltage battery before leaving the vehicle parked and unused for a

longer period of time. Ideally the high-voltage battery should have a charge level between 40 % and
60 % when parked for a long time.

If the battery charge level is below 3%, never park the vehicle for more than 21 days without charg-

ing the high-voltage battery. The symbol indicates very low charge level (reserve range). Should
you have to park the vehicle for a long time, make sure that the charge level is sufficient to help pre-
vent the battery from aging prematurely.

Frequent and consecutive high-voltage charging (including DC charging) can permanently de-

crease the capacity of the high-voltage battery. Battery capacity will decrease if you frequently and
consecutively charge your vehicle at a DC charging station. Therefore always alternate high-voltage
charging (including DC charging) and low-voltage charging. For example, you can charge your vehicle
overnight at an AC charging station or use an AC Wallbox if the vehicle was charged at a DC charging
station during the day.

Frequent and consecutive charging of the high-voltage battery when the charge level is above 98%

can also decrease the capacity of the high-voltage battery. Make sure the charge level is below 98%
when you start the charging process.

Should the vehicle be parked for longer than 2 days at temperatures of below - 13°F (-25°C), the

high-voltage battery could freeze and not be able to provide energy to the electric motor. Tempera-
tures colder than - 13°F (-25°C) can cause the battery to freeze even faster. The battery will start
working again, once it warms up. The battery can be warmed up when the outside temperature rises
or when the vehicle is garaged appropriately. The battery will also warm up when being used (switch-
ing on the air conditioner, the heater or by driving the vehicle). Should you have to park your vehicle at
very low temperatures for longer than 1 day, make sure that the high-voltage battery does not freeze
by parking the vehicle in a garage that is heated or protected from the outside temperature.

The high-voltage battery can be damaged and the capacity can be decreased when the vehicle is

parked for longer than 24 hours when the ambient temperature is higher than 118°F (48°C). Always
make sure that the high-voltage battery is not exposed to temperatures above 118°F (48°C) for a long
time.

Never park the vehicle in areas that are likely to be flooded, such as beaches or river banks, and

never drive the vehicle in WATER, on flooded roads or through water that is higher than the bottom of
the vehicle body. The high-voltage battery, along with other vehicle components, can be damaged
severely if the high-voltage battery is exposed to open water especially for a longer time. However,
you can drive through water on roads under certain conditions

Failure to heed any of these requirements can age the battery prematurely and lead to a permanent
decrease of the high-voltage battery’s capacity and subsequently lead to voiding of coverage for the
battery under the New Vehicle Limited Warranty.

NOTICE

Always make sure that the high-voltage battery is not exposed to extremely low and high tem-
peratures as well as to water especially for a longer time. Failure to protect and care for the
high voltage battery can lead to serious damage and/or a decrease of the capacity void cover-
age under the New Vehicle Limited Warranty.

Location of the high-voltage battery

Fig. 131 On vehicle floor: Location of high-voltage battery

Fig. 132 Warning label on the high-voltage battery

Please first read and note the introductory information and heed the WARNINGS

The high-voltage battery is located on the vehicle floor

⇒

fig. 131

Explanation of the warning label on the high-voltage battery

Incorrect handling of the high-voltage battery can cause serious injuries or death.

Key to

⇒

fig. 131

(1)

This is a high-voltage environment. Never touch the battery terminals with your fingers, tools,
jewelry or any metal objects.

(2)

The high-voltage battery contains dangerous liquid and solid substances. Serious chemical
burns and blindness can be caused if it gasses out. Suitable eye protection and protective
clothing should always be worn when performing work on the high-voltage battery to prevent

the battery fluid coming in contact with skin and eyes. If skin or eyes come into contact with bat-
tery fluid, rinse the affected areas with clean flowing water for at least 15 minutes and see a
doctor immediately.

(3)

The high-voltage battery can burn. The high-voltage battery should never be exposed to fire,
sparks or naked flames. Always handle the high-voltage battery with care to prevent damage
and fluid leaks.

(4)

Always keep children away from the high-voltage battery.

(5)

You will find further information and warnings in the Owner's Manual and in the workshop
manual.

(6)

Never remove the cover from the high-voltage battery nor disassemble the high-voltage battery.

(7)

Have maintenance work on the high-voltage battery performed only by properly qualified and

trained specialist staff

⇒

. Never make try to modify the high-voltage battery. The opened

high-voltage battery should not come into contact with water or other liquids. Liquids can cause
short-circuits, electric shocks and burns.

WARNING

Working on the high-voltage battery can cause severe chemical burns, explosions or life-
endangering electric shocks.

Any necessary work should only be carried out by an authorized Volkswagen dealer or an

authorized Volkswagen Service Facility .

WARNING

Damage to the high-voltage battery can cause liquids and gases to leak. Harmful substances
can then leak and cause injuries. The emitted gases could also potentially cause a fire.

Do not touch any fluid that leaks out from the high-voltage battery as it can cause chemi-

cal burns.

Call the fire department in the event of a fire. Inform the fire department that the vehicle

has an electric drive and high-voltage components.

Leave the hazard area.
If you think that the high-voltage battery has been damaged, have the high-voltage battery

checked by properly qualified and trained specialist staff.

Charge level display

Fig. 133 In the instrument cluster: Charge level display for high-voltage battery

Please first read and note the introductory information and heed the WARNINGS

The current charge level of the high-voltage battery is displayed in the instrument cluster

⇒

fig. 133

The current range is also shown on the instrument cluster display

⇒

fig. 9

When the high-voltage battery is fully charged, the needle in the charge level display points to 1.

the charge level of the high-voltage battery has reached the “reserve range”

(A)

or the vehicle is

driving in the reserve range, various indicator lights will light up in the instrument cluster and text

messages will appear in the instrument cluster display

⇒

fig. 9

. Charge the high-voltage battery as

soon as possible.

WARNING

Driving when the high-voltage battery charge level is too low can lead to stalling in traffic,
collisions and serious personal injury.

Always make sure that the high-voltage battery has enough charge to get where you are

going and that the high-voltage battery can be charged when you get there.

Range of the high-voltage battery

Please first read and note the introductory information and heed the WARNINGS

The net capacity of the high-voltage battery in the factory-new condition as delivered to the dealership
is about 64 amp-hours (Ah). With a fully charged high-voltage battery in a new condition, the vehicle
can reach a range up to 118 miles (190 km).

The range of the high-voltage battery is shown in the range display in the instrument cluster

⇒

fig. 9

and essentially depends on 3 factors:

Personal driving style.
Usage conditions, particularly high or low temperatures, the condition of the road surface, driving in

hills or mountains or mainly on highways.

Use of electrical consumers in the vehicle, such as the air conditioning

When the range is less than about 20 miles (30 km), the high-voltage battery must be charged as soon

as possible in order to prevent the vehicle battery from discharging completely

⇒

WARNING

Driving when the high-voltage battery charge level is too low can lead to stalling in traffic,
collisions and serious personal injury.

Always make sure that the high-voltage battery has enough charge to get where you are

going and that the high-voltage battery can be charged when you get there.

NOTICE

The high-voltage battery can be damaged when the ambient temperature is high and the high-
voltage battery has a low charge level.

Always make sure that the high-voltage battery is sufficiently charged.

Charging the high-voltage battery

Introduction

In this section you’ll find information about:

Warning and indicator lights

General information on charging the high-voltage battery

Preparing to charge the high-voltage battery

Charging cable

Charging with alternating current (AC charging)

Charging with direct current (DC charging)

Charging process indicator

Immediate charging

The high-voltage battery may only be charged with a suitable charging cable or at a charging station.

Storing the charging cable

The charging cable should always be stowed in the bag under the variable luggage compartment floor

More information:

  Exterior views
  Volkswagen Information System
  Starting and stopping the electric drive
  General information on the high-voltage battery
  Heating and air conditioning

WARNING

Charging the high-voltage battery improperly, using improper or damaged outlets and charg-
ing cables, improper handling of the high-voltage battery or failure to follow safe charging
procedures can cause short circuits, electric shock, explosions, fire, burns, injuries and
death.

Always connect the charging cable to a properly functioning 120 Volt Ground Fault Circuit

(GFI) wall outlet. The outlet must be properly protected from water, moisture and other fluids.

Always check the fuse protection of the GFI outlet before connecting the charging cable.
Never connect the charging cable to a conventional power outlet, regardless of whether

the outlet is protected or not.

  Never use the charging cable with an extension cord of any kind.
  Never let plugs or connectors come into contact with water, moisture, or any other fluids.
  Never use any charging cable if it is damaged and never use the charging cable with a

damaged GFI outlet.

  Never attempt to alter or repair cables or other electrical components.
  Never let anybody stay in the vehicle while the high-voltage battery is charging.
  Never do any kind of work on the outside or inside of the vehicle while the high-voltage

battery is charging.

Always disconnect the charging cable completely from the vehicle before activating the

electric motor.

Only use supplied charging cables or the charging station cable. If you need a replace-

ment, we recommend only using Volkswagen charging cables.

Warning and indicator lights

Please first read and note the introductory information and heed the WARNINGS

Lights up

Text message

Proper response

Charging connector is

connected to the vehi-

cle charge port. If nec-

essary disconnect

charging connector

Unable to charge.

Service vehicle!

It is not possible to

charge the high-voltage

battery. Go to an au-
thorized Volkswagen

dealer or authorized

service facility for as-

sistance, and have the

charging system

checked.

Error: Charging

station. Charging

interrupted.

It is not possible to

charge the high-voltage

battery at the connect-

ed charging station.

Alternatively, charge

the high-voltage battery

at another charging

station, a home-

charging station (wall

box) or using the sup-

plied charging cable

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

General information on charging the high-voltage battery

Fig. 134 On the rear right of the vehicle: High-voltage battery charge port. A: With cover on lower part (for AC
charging only). B: Completely open socket for DC charging.

Please first read and note the introductory information and heed the WARNINGS

Ways to charge the high-voltage battery

There are 4 ways to charge the high-voltage battery on this vehicle that uses the J1772 charging
standard (“J1772”):

  DC charging stations meeting the J1772 charging standards.
  Public AC charging stations meeting the J1772 charging standards.
  The Home-charging station (“Wallbox”), which is available through an authorized Volkswagen

dealer.

The supplementary charging cable and integrated control module that is supplied with the vehicle.

Charging the high-voltage battery at J1772 public charging stations or with the special Home-charging
station (“Wallbox”) occurs at the same charging rate of up to 7.2 kW. Wherever possible, you should
charge the high-voltage battery at J1772 public charging stations or with the Wallbox.

The vehicle is supplied with a supplementary charging cable that must be connected to a 110 Volt
Ground Fault Circuit (GFI) protected outlet. Charging, however, with the supplementary charging cable
should only be used when other charging facilities are not available because charging with this meth-
od is very slow and can last up to 22 hours.

Charging at J1772 DC charging stations

When charging with a direct current, the charging time can be considerably shorter than when charg-
ing with an alternating current. Therefore charging a factory-fitted high-voltage battery to 80% of the
charge level with a direct current and a charging power of 40 kW will take about 0.5 hours. The high-
voltage battery can be charged with a direct current on a corresponding DC charging station.

The charging connector has to be connected to the complete charging socket

⇒

fig. 134

(4)

. For this

you have to take the cover off the lower part and place it on the flap.

Charging at J1772 public AC charging stations or with the Wallbox (AC charging)

Charging the high-voltage battery at an AC charging station or with the Wallbox: The high-voltage
battery is charged at a rate of up to 7.2 kW. The charging process for a completely discharged high-
voltage battery lasts about 4 hours.

The charging connector has to be connected to the upper part of the charging socket

(3)

. Leave the

lower part covered.

The Wallbox is available as an accessory. An authorized Volkswagen dealer can provide you with
information on the Wallbox.

Make sure that the Wallbox is installed by a qualified expert and that your house’s electrical system is
also checked before installation.

It is not possible to feed energy back into the power grid.

Supplementary charging cable

Connect the charging connector on the supplied charging cable to a properly functioning 110 Volt
Ground Fault Circuit (GFI) outlet with a 15 amp fuse. The outlet must be properly protected from

water, moisture, and other fluids

⇒

Charging for the first time and charging after long standing periods

If the high-voltage battery is charged for the first time or charged after the vehicle has been standing
for a long period, it is possible that the maximum charging level of the high-voltage battery cannot be
reached. This is for technical reasons and does not necessarily mean a vehicle malfunction. If the
maximum charge level is not reached even after several charging procedures, have the high-voltage
battery checked by an authorized Volkswagen dealer or authorized Volkswagen service facility.

If the vehicle is not used for a long period, the high-voltage battery must be charged after 4 months at

the latest

⇒

WARNING

If you are not familiar with the socket or the electrical installation or it has not been checked
by qualified experts, never use it for charging. Even very low charging currents can cause
serious damage and in particular fires if the socket or electrical installation is in bad condi-
tion. If necessary, get expert assistance from a qualified electrical installation specialist.

NOTICE

Frequently charging the vehicle with a high charging power, particularly with a direct current
(DC charging), can lead to a permanent reduction of the charging capacity of the high-voltage
battery. If possible, charge the vehicle with low charging power, like with a home-charging
station or with the supplementary charging cable.

NOTICE

Not using the vehicle for long periods can cause damage to the high-voltage battery. Charge
the high-voltage battery after 4 months at the latest.

The vehicle can be charged on charging stations that comply with the J1772 standard.

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