Toyota RAV4 Prime (2023 year). Manual in english - page 15

241

4-2. Opening, closing and locking the doors

4

Before 

driving

■

Antenna location

Antennas outside the cabin 
(front)

Antennas outside the cabin 
(rear) (if equipped)

Antenna outside the luggage 
compartment

Antennas inside the cabin

■

Effective range (areas within 

which the electronic key is 

detected)

When locking or unlocking the 
doors

The system can be operated when 
the electronic key is within about 2.3 
ft. (0.7 m) of the front door handles, 
rear door handles (if equipped) and 
back door opener switch. (Only the 
doors detecting the key can be 
operated.)

When starting the hybrid system 
or changing power switch modes

The system can be operated when 
the electronic key is inside the vehi-
cle.

■

If an alarm sounds or a warning 

message is displayed

An alarm sounds and warning mes-

sage displays shown on the multi-

information display are used to pro-

tect against unexpected accidents 

or theft of the vehicle resulting from 

erroneous operation. When a warn-

ing message is displayed, take 

appropriate measures based on the 

displayed message.
When only an alarm sounds, cir-

cumstances and correction proce-

dures are as follows.

Smart key system

The following operations 
can be performed simply by 
carrying the electronic key 
on your person, for example 
in your pocket. The driver 
should always carry the 
electronic key.



Locks and unlocks the 
doors

*

 (



P.222)



Locks and unlocks the back 
door

*

 (



P.229)



Starts the hybrid system 
(



P.304)

*

: Charging port lid and charging 

connector will also be locked 
and unlocked. (



P.105)

A

B

C

D

A

B

242

4-2. Opening, closing and locking the doors

●

When an exterior alarm sounds 

once for 5 seconds

●

When an interior alarm pings con-

tinuously

■

Battery-saving function

The battery-saving function will be 

activated in order to prevent the 

electronic key battery and the 12-

volt battery from being discharged 

while the vehicle is not in operation 

for a long time.

●

In the following situations, the 

smart key system may take some 

time to unlock the doors. Also, the 

interior lights may not turn on 

when the doors are unlocked.

• The electronic key has been left in 

an area of approximately 11.5 ft. 

(3.5 m) of the outside of the vehi-

cle for 40 seconds or longer.

• The smart key system has not 

been used for 5 days or longer.

●

If the smart key system has not 

been used for 14 days or longer, 

the doors cannot be unlocked at 

any doors except the driver’s 

door. In this case, take hold of the 

driver’s door handle, or use the 

wireless remote control or the 

mechanical key, to unlock the 

doors.

■

Turning an electronic key to 

battery-saving mode

●

When battery-saving mode is set, 

battery depletion is minimized by 

stopping the electronic key from 

receiving radio waves.

Press 

 twice while pressing 

and holding 

.

Confirm that the electronic key indi-
cator flashes 4 times. 
While the battery-saving mode is 
set, the smart key system cannot be 
used. To cancel the function, press 
any of the electronic key buttons.

●

Electronic keys that will not be 

used for long periods of time can 

be set to the battery-saving mode 

in advance.

■

When electronic key function 

stops

If the position of the electronic key 

has not changed for a certain 

amount of time such as when the 

electronic key is left somewhere, the 

function of the electronic key stops 

to reduce depletion of the battery.

In this case, function can automati-

cally be restored by moving the 

position of the key such as by lifting 

it up.

■

Conditions affecting operation

The smart key system uses weak 

radio waves. In the following situa-

tions, the communication between 

Situation

Correction pro-

cedure

An attempt was 
made to lock the 
vehicle while a 
door was open.

Close all of the 
doors and lock 
the doors again.

Situation

Correction pro-

cedure

The power 
switch was 
turned to ACC 
while the driver’s 
door was open 
(or the driver’s 
door was opened 
while the power 
switch was in 
ACC).

Turn the power 
switch to OFF 
and close the 
driver’s door.

243

4-2. Opening, closing and locking the doors

4

Before 

driving

the electronic key and the vehicle 

may be affected, preventing the 

smart key system, wireless remote 

control and immobilizer system from 

operating properly.

●

When the electronic key battery is 

depleted

●

Near a TV tower, electric power 

plant, gas station, radio station, 

large display, airport or other facil-

ity that generates strong radio 

waves or electrical noise

●

When the electronic key is in con-

tact with, or is covered by the fol-

lowing metallic objects

• Cards to which aluminum foil is 

attached

• Cigarette boxes that have alumi-

num foil inside

• Metallic wallets or bags

• Coins

• Hand warmers made of metal

• Media such as CDs and DVDs

●

When other wireless key (that 

emits radio waves) is being used 

nearby

●

When carrying the electronic key 

together with the following devices 

that emit radio waves

• Portable radio, cellular phone, 

cordless phone or other wireless 

communication devices

• Another electronic key or a wire-

less key that emits radio waves

• Personal computers or personal 

digital assistants (PDAs)

• Digital audio players

• Portable game systems

●

If window tint with a metallic con-

tent or metallic objects are 

attached to the rear window

●

When the electronic key is placed 

near a battery charger or elec-

tronic devices

●

When the vehicle is parked in a 

pay parking spot where radio 

waves are emitted.

If the doors cannot be 
locked/unlocked using the smart key 
system, lock/unlock the doors by 

performing any of the following:

●

Bring the electronic key close to 

either front door handle and oper-

ate the entry function.

●

Operate the wireless remote con-

trol. If the doors cannot be 

locked/unlocked using the above 

methods, use the mechanical key. 

(



P.220)

If the hybrid system cannot be 
started using the smart key system, 
refer to P.568.

■

Note for the entry function

●

Even when the electronic key is 

within the effective range (detec-

tion areas), the system may not 

operate properly in the following 

cases:

• The electronic key is too close to 

the window or outside door han-

dle, near the ground, or in a high 

place when the doors are locked 

or unlocked.

• The electronic key is on the instru-

ment panel, luggage cover or 

floor, or in the door pockets or 

glove box when the hybrid system 

is started or power switch modes 

are changed.

●

Do not leave the electronic key on 

top of the instrument panel or near 

the door pockets when exiting the 

vehicle. Depending on the radio 

wave reception conditions, it may 

be detected by the antenna out-

side the cabin and the door will 

become lockable from the outside, 

possibly trapping the electronic 

key inside the vehicle.

●

As long as the electronic key is 

within the effective range, the 

doors may be locked or unlocked 

by anyone. However, only the 

doors detecting the electronic key 

can be used to lock or unlock the 

vehicle. (For vehicles equipped 

with sensors on the rear door han-

dles, it is possible to lock (but not 

unlock) all the doors using a door 

handle that is not being detected 

244

4-2. Opening, closing and locking the doors

by the electronic key.)

●

Even if the electronic key is not 

inside the vehicle, it may be possi-

ble to start the hybrid system if the 

electronic key is near the window.

●

The doors may unlock if a large 

amount of water splashes on the 

door handle, such as in the rain or 

in a car wash when the electronic 

key is within the effective range. 

(The doors will automatically be 

locked after approximately 60 sec-

onds if the doors are not opened 

and closed.)

●

If the wireless remote control is 

used to lock the doors when the 

electronic key is near the vehicle, 

there is a possibility that the door 

may not be unlocked by the entry 

function. (Use the wireless remote 

control to unlock the doors.)

●

Touching the door lock sensor 

while wearing gloves may delay or 

prevent lock operation. Remove 

the gloves and touch the lock sen-

sor again.

●

When the lock operation is per-

formed using the lock sensor, rec-

ognition signals will be shown up 

to two consecutive times. After 

this, no recognition signals will be 

given.

●

If the door handle becomes wet 

while the electronic key is within 

the effective range, the door may 

lock and unlock repeatedly. In that 

case, follow the following correc-

tion procedures to wash the vehi-

cle:

• Place the electronic key in a loca-

tion 6 ft. (2 m) or more away from 

the vehicle. (Take care to ensure 

that the key is not stolen.)

• Set the electronic key to battery-

saving mode to disable the smart 

key system. (



P.243)

●

If the electronic key is inside the 

vehicle and a door handle 

becomes wet during a car wash, a 

message may be shown on the 

multi-information display and a 

buzzer will sound outside the vehi-

cle. To turn off the alarm, lock all 

the doors.

●

The lock sensor may not work 

properly if it comes into contact 

with ice, snow, mud, etc. Clean 

the lock sensor and attempt to 

operate it again, or use the lock 

sensor on the lower part of the 

door handle.

●

A sudden approach to the effec-

tive range or door handle may pre-

vent the doors from being 

unlocked. In this case, return the 

door handle to the original position 

and check that the doors unlock 

before pulling the door handle 

again.

●

If there is another electronic key in 

the detection area, it may take 

slightly longer to unlock the doors 

after the door handle is gripped.

■

When the vehicle is not driven 

for extended periods

●

To prevent theft of the vehicle, do 

not leave the electronic key within 

6 ft. (2 m) of the vehicle.

●

The smart key system can be 

deactivated in advance. (



P.606)

●

Battery-saving mode can reduce 

the power consumption of elec-

tronic keys. (



P.243)

■

To operate the system properly

Make sure to carry the electronic 

key when operating the system. Do 

not get the electronic key too close 

to the vehicle when operating the 

system from the outside of the vehi-

cle.
Depending on the position and hold-

ing condition of the electronic key, 

the key may not be detected cor-

rectly and the system may not oper-

ate properly. (The alarm may go off 

accidentally, or the door lock pre-

vention may not operate.)

■

If the smart key system does 

not operate properly

●

Locking and unlocking the doors: 

245

4-2. Opening, closing and locking the doors

4

Before 

driving

Use the mechanical key. 

(



P.568)

●

Starting the hybrid system: 



P.568

■

Customization

Settings (e.g. smart key system) 

can be changed.

(Customizable features: 



P.606)

If the smart key system has been 

deactivated in a customized setting, 

refer to the explanations for the fol-

lowing operations.

●

Locking and unlocking the doors:

Use the wireless remote control or 

mechanical key. (



P.222, 568)

●

Starting the hybrid system and 

changing power switch modes: 



P.568

●

Stopping the hybrid system: 



P.306

WARNING

■

Caution regarding interfer-

ence with electronic devices

●

People with implantable car-

diac pacemakers, cardiac 

resynchronization therapy-

pacemakers or implantable car-

dioverter defibrillators should 

keep away from the smart key 

system antennas. (



P.241)

The radio waves may affect the 

operation of such devices. If 

necessary, the entry function 

can be disabled. Ask your 

Toyota dealer for details, such 

as the frequency of radio waves 

and timing of the emitted radio 

waves. Then, consult your doc-

tor to see if you should disable 

the entry function.

WARNING

●

User of any electrical medical 

device other than implantable 

cardiac pacemakers, cardiac 

resynchronization therapy-

pacemakers or implantable car-

dioverter defibrillators should 

consult the manufacturer of the 

device for information about its 

operation under the influence of 

radio waves.

Radio waves could have unex-

pected effects on the operation 

of such medical devices.

Ask your Toyota dealer for details 

for disabling the entry function.

246

4-3. Adjusting the seats

4-3.Adjusting the seats



Manual seat

1

Seat position adjustment 
lever

2

Seatback angle adjustment 
lever



Power seat

1

Seat position adjustment 
switch

2

Seatback angle adjustment 
switch

3

Seat cushion (front) angle 
adjustment switch

4

Vertical height adjustment 
switch

5

Lumbar support adjustment 
switch (driver’s side only)

■

When adjusting the seat

Take care when adjusting the seat 

so that the head restraint does not 

touch the ceiling and sun visor.

Front seats

The seats can be adjusted 
(longitudinally, vertically, 
etc.). Adjust the seat to 
ensure the correct driving 
posture.

Adjustment procedure

WARNING

■

When adjusting the seat posi-

tion

●

Take care when adjusting the 

seat position to ensure that 

other passengers are not 

injured by the moving seat.

247

4-3. Adjusting the seats

4

Before 

driving

Pull the seatback angle adjust-
ment lever 

, and adjust the 

seatback angle.

WARNING

●

Do not put your hands under the 

seat or near the moving parts to 

avoid injury.

Fingers or hands may become 

jammed in the seat mechanism.

●

Make sure to leave enough 

space around the feet so they 

do not get stuck.

●

Manual seat only: After adjust-

ing the seat, make sure that the 

seat is locked in position.

■

Seat adjustment

To reduce the risk of sliding under 

the lap belt during a collision, do 

not recline the seat more than 

necessary.

If the seat is too reclined, the lap 

belt may slide past the hips and 

apply restraint forces directly to 

the abdomen, or your neck may 

contact the shoulder belt, increas-

ing the risk of death or serious 

injury in the event of an accident.

Adjustments should not be made 

while driving as the seat may 

unexpectedly move and cause 

the driver to lose control of the 

vehicle.

Rear seats

Reclining adjustments and 
folding the seatbacks can 
be done with lever opera-
tion.

Adjustment procedure

WARNING

■

When operating the seatback

Observe the following precau-

tions.

Failure to do so may cause death 

or serious injury.

●

Keep other passengers from 

being hit with the seatback.

●

Do not bring your hands close 

to the moving parts or between 

the seats, as well as do not let 

any part of your body get 

caught.

A

248

4-3. Adjusting the seats

■

Before folding down the 
seatbacks

1

Park the vehicle in a safe 
place.

Apply the parking brake (



P.314) 

and shift the shift lever to P. 

(



P.310)

2

Adjust the position of the 
front seat and the angle of 
the seatback. (



P.247)

Depending on the position of the 

front seat, if the seatback is folded 

backward, it may interfere with the 

operation of the rear seat.

3

Lift up and push down the 
head restraints of the rear 
outboard seats, and lower 
the head restraint of the rear 
center seat. (



P.253)

4

Stow the armrest of the rear 
seat if it is pulled out. 
(



P.454)

This step is not necessary when 

operating the left side seat only.

■

Folding down the seat-
backs

While pulling the seatback angle 
adjustment lever 

, fold the 

seatback down.

■

Returning the rear seat-
backs

To avoid trapping the seat belt 
between the seat and the inside 
of the vehicle, pass the seat belt 
outside the seat belt guide 

 

and then return the seatback 
securely to the locked position.

WARNING

●

After adjusting the seat, make 

sure that the seat is locked in 

position. 

If the seatback is not securely 

locked, the red marking will be 

visible. Make sure that the red 

marking is not visible.

Folding down the rear 
seatbacks

WARNING

Observe the following precau-

tions.

Failure to do so may result in 

death or serious injury.

A

A

249

4-3. Adjusting the seats

4

Before 

driving

*

: If equipped

■

Recording procedure

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

Adjust the driver’s seat to the 
desired positions.

4

While pressing the “SET” but-
ton, or within 3 seconds after 
the “SET” button is pressed, 
press button “1” or “2” until 
the buzzer sounds.

If the selected button has already 

been preset, the previously 

recorded position will be overwrit-

WARNING

■

When folding the rear seat-

backs down

●

Do not fold the seatbacks down 

while driving.

●

Stop the vehicle on level 

ground, set the parking brake 

and shift the shift lever to P.

●

Do not allow anyone to sit on a 

folded seatback or in the lug-

gage compartment while driv-

ing.

●

Do not allow children to enter 

the luggage compartment.

●

Do not operate the rear seat if it 

is occupied.

●

Be careful not to get feet or 

hands caught in the moving 

parts or joints of the seats 

during operation.

●

Do not allow children to operate 

the seat.

■

After returning the rear seat-

back to the upright position

●

Make sure that the seatback is 

securely locked in position by 

lightly pushing it back and forth. 

If the seatback is not securely 

locked, the red marking will be 

visible. Make sure that the red 

marking is not visible.

●

Check that the seat belts are 

not twisted or caught in the 

seatback.

Driving position mem-

ory

*

This feature automatically 
adjusts the driver’s seat to 
suit your preferences.

Your preferred driving posi-
tion (the position of the 
driver’s seat) can be 
recorded and recalled by 
pressing a button.

Two different driving posi-
tions can be recorded into 
memory.

Each electronic key can be 
registered to recall your pre-
ferred driving position.

Recording/recalling a 
driving position

250

4-3. Adjusting the seats

ten.

■

Recall procedure

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

Press one of the buttons for 
the driving position you want 
to recall until the buzzer 
sounds.

■

To stop the position recall oper-

ation part-way through

Perform any of the following:

●

Press the “SET” button.

●

Press button “1” or “2”.

●

Operate any of the seat adjust-

ment switches.

■

Seat positions that can be 

memorized (



P.247)

The adjusted positions other than 

the position adjusted by lumbar sup-

port switch can be recorded.

■

Operating the driving position 

memory after turning the power 

switch to OFF

Recorded seat positions can be 

activated up to 180 seconds after 

the driver’s door is opened and 

another 60 seconds after it is closed 

again.

■

In order to correctly use the 

driving position memory func-

tion

If a seat position is already in the 

furthest possible position and the 

seat is operated in the same direc-

tion, the recorded position may be 

slightly different when it is recalled.

■

When recalling the driving posi-

tion

Take care when recalling the driving 

position so that the head restraint 

does not touch the ceiling.

■

If the 12-volt battery is discon-

nected

The memorized positions are 

erased.

■

When the recorded seat posi-

tion cannot be recalled

The seat position may not be 

recalled in some situations when the 

seat position is recorded in a certain 

range. For details, contact your 

Toyota dealer.

WARNING

■

Seat adjustment caution

Take care during seat adjustment 

so that the seat does not strike 

the rear passenger or squeeze 

your body against the steering 

wheel.

251

4-3. Adjusting the seats

4

Before 

driving

■

Registering procedure

Record your driving position to 
button “1” or “2” before perform-
ing the following:
Carry only the key you want to 
register, and then close the 
driver’s door. 
If 2 or more keys are in the vehi-
cle, the driving position cannot 
be recorded properly.

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

Recall the driving position 
that you want to record.

4

While pressing the recalled 
button, press and hold the 
door lock switch (either lock 
or unlock) until the buzzer 
sounds.

If the button could not be regis-

tered, the buzzer sounds continu-

ously for approximately 3 seconds.

■

Recall procedure

Make sure that the doors are 

locked before recalling the driv-
ing position. Carry the electronic 
key that has been registered to 
the driving position, and then 
unlock and open the driver’s 
door using the smart key system 
or wireless remote control.

The driving position will move to the 
recorded position.
If the driving position is in a position 
that has already been recorded, the 
seat will not move.

■

Cancelation procedure

Carry only the key you want to 
cancel and then close the 
driver’s door.
If 2 or more keys are in the vehi-
cle, the driving position cannot 
be canceled properly.

1

Check that the shift lever is in 
P.

2

Turn the power switch to ON.

3

While pressing the “SET” but-
ton, press and hold the door 
lock switch (either lock or 
unlock) until the buzzer 
sounds twice.

If the button could not be canceled, 

the buzzer sounds continuously for 

approximately 3 seconds.

■

Recalling the driving position 

using the memory recall func-

tion

●

Different driving positions can be 

registered for each electronic key. 

Therefore, the driving position that 

is recalled may be different 

depending on the key being car-

ried.

●

If a door other than the driver’s 

Registering/recall/cancel-
ing a driving position to 
an electronic key (mem-
ory recall function)

252

4-3. Adjusting the seats

door is unlocked with smart key 

system, the driving position can-

not be recalled. In this case, press 

the driving position button which 

has been set.

■

Customization

Settings (e.g. the unlock door set-

tings of the memory recall function) 

can be customized. (Customizable 

features: 



P.608)

■

Front seats

1

Up

Pull the head restraints up.

2

Down

Push the head restraint down while 
pressing the lock release button 

.

Head restraints

Head restraints are pro-
vided for all seats.

WARNING

■

Head restraint precautions

Observe the following precautions 

regarding the head restraints.

Failure to do so may result in 

death or serious injury.

●

Use the head restraints 

designed for each respective 

seat.

●

Adjust the head restraints to the 

correct position at all times.

●

After adjusting the head 

restraints, push down on them 

and make sure they are locked 

in position.

●

Do not drive with the head 

restraints removed.

Vertical adjustment

A

253

4-3. Adjusting the seats

4

Before 

driving

■

Center rear seat

1

Up

Pull the head restraints up.

2

Down

Push the head restraint down while 
pressing the lock release button 

.

■

Outboard rear seats

Head restraints cannot be 
adjusted.

■

Adjusting the height of the head 

restraints (front seats)

Make sure that the head restraints 

are adjusted so that the center of 

the head restraint is closest to the 

top of your ears.

■

Adjusting the center rear seat 

head restraint

Always raise the head restraint one 

level from the stowed position when 

using.

Pull the head restraint up while 
pressing the lock release button 

.

If the head restraint touches the 
ceiling, making the removal difficult, 
change the seat height or angle. 
(



P.247)

■

Front and center rear seats

Align the head restraint with the 
installation holes and push it 
down to the lock position.
Press and hold the lock release 
button 

 when lowering the 

head restraint.

A

Removing the head 
restraints

Installing the head 
restraints

A

A

254

4-3. Adjusting the seats

■

Outboard rear seats

Align the head restraint with the 
installation holes and push it 
down to the lowest lock position.

255

4-4. Adjusting the steering wheel and mirrors

4

Before 

driving

4-4.Adjusting the steering wheel and mirrors

1

Hold the steering wheel and 
push the lever down.

2

Adjust to the ideal position by 
moving the steering wheel 
horizontally and vertically.

After adjustment, pull the lever up 

to secure the steering wheel.

To sound the horn, press on or 
close to the 

 mark.

Steering wheel

Adjustment procedure

WARNING

■

Caution while driving

Do not adjust the steering wheel 

while driving.

Doing so may cause the driver to 

mishandle the vehicle and cause 

an accident, resulting in death or 

serious injury.

■

After adjusting the steering 

wheel

Make sure that the steering wheel 

is securely locked.

Otherwise, the steering wheel 

may move suddenly, possibly 

causing an accident, and resulting 

in death or serious injury. Also, 

the horn may not sound if the 

steering wheel is not securely 

locked.

Sounding the horn

256

4-4. Adjusting the steering wheel and mirrors

*

: If equipped

The height of the rear view mir-
ror can be adjusted to suit your 
driving posture.
Adjust the height of the rear 
view mirror by moving it up and 
down.

Reflected light from the head-
lights of vehicles behind can be 
reduced by operating the lever.

1

Normal position

2

Anti-glare position

Responding to the level of 
brightness of the headlights of 
vehicles behind, the reflected 
light is automatically reduced.
Changing automatic anti-glare 
function mode on/off

When the automatic anti-glare func-
tion is in ON mode, the indicator 

 

illuminates.
The function will set to ON mode 
each time the power switch is 
turned to ON.
Pressing the button turns the func-
tion to OFF mode. (The indicator 

 also turns off.)

Inside rear view mir-

ror

*

The rear view mirror’s posi-
tion can be adjusted to 
enable sufficient confirma-
tion of the rear view.

Adjusting the height of 
rear view mirror

WARNING

■

Caution while driving

Do not adjust the position of the 

mirror while driving.

Doing so may lead to mishandling 

of the vehicle and cause an acci-

dent, resulting in death or serious 

injury.

Anti-glare function (vehi-
cles with manual anti-
glare inside rear view mir-
ror)

Anti-glare function (vehi-
cles with auto anti-glare 
inside rear view mirror)

A

A