Content .. 27 28 29 30 ..

Toyota Highlander Hybrid (2023 year). Manual in english - page 29

465

7-2. Steps to take in an emergency

Whe

n tr

ouble

ises

Remove the center deck
board.

Remove the cover.

If it is difficult to remove the cover,

you can use your key.

Attach the adapter socket to
the spare tire clamp bolt.

Connect the jack handle
extension to the jack handle.

Check that the extension is locked

in place by the button.

Connect the jack handle to
the adapter socket. Turn the
jack handle counterclock-
wise.

The tire will be lowered completely

to the ground.
Turn the jack handle slowly to lower

the spare tire. If the handle is

turned quickly, the wire cable may

slip off of the shaft inside the unit

and the tire may not be lowered.
If the spare tire cannot be lowered:



P.467

Pull out the spare tire and
stand it against the bumper.

466

7-2. Steps to take in an emergency

Fully depress the secondary
latch   and remove the
holding bracket   from the
hoist assembly  .

Tilt the bracket and pass it
through the wheel opening.
Then remove the hoist
assembly .

Chock the tires.

Slightly loosen the wheel
nuts (one turn).

Vehicles with wheel locks: Use the

wheel lock key to loosen the wheel

lock.

WARNING

■

When storing the spare tire

Be careful not to catch fingers or

other body parts between the

spare tire and the body of the

vehicle.

Replacing a flat tire

Flat tire

Wheel chock

positions

Front left-hand
side

Behind the rear
right-hand side
tire

Front right-hand
side

Behind the rear
left-hand side tire

Rear left-hand
side

In front of the
front right-hand
side tire

Rear right-hand
side

In front of the
front left-hand
side tire

467

7-2. Steps to take in an emergency

Whe

n tr

ouble

ises

Turn the tire jack portion
by hand until the notch of the
jack is in contact with the jack
point.

The jack point guides are located

under the rocker panel. They indi-

cate the jack point positions.

Raise the vehicle until the tire
is slightly raised off the
ground.

Remove all the wheel nuts
and the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

■

If the spare tire cannot be low-

ered

If the spare tire cannot be lowered, it

may not have been stowed properly.

Perform the following procedure:

Fully tighten the spare tire clamp

bolt by turning the jack handle

clockwise until two clicks are

heard and the jack handle skips.

Turn the jack handle counter-

clockwise to lower the spare tire.

If the spare tire still cannot be low-

ered, attempt to fully tighten the

spare tire clamp bolt again by turn-

ing the jack handle clockwise. Then

turn it counterclockwise at least 2

turns to lower the spare tire.

If the spare tire still cannot be low-

ered, the wire cable may be sev-

ered. Have the vehicle inspected by

468

7-2. Steps to take in an emergency

your Toyota dealer.

Remove any dirt or foreign
matter from the wheel con-
tact surface.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or

the area around the brakes

immediately after the vehicle

has been driven.

After the vehicle has been

driven the disc wheels and the

area around the brakes will be

extremely hot. Touching these

areas with hands, feet or other

body parts while changing a tire,

etc. may result in burns.

●

Failure to follow these precau-

tions could cause the wheel

nuts to loosen and the tire to fall

off, resulting in death or serious

injury.

• Never use oil or grease on the

wheel bolts or wheel nuts.

Oil and grease may cause the

wheel nuts to be excessively

tightened, leading to bolt or disc

wheel damage. In addition, the

oil or grease can cause the

wheel nuts to loosen and the

wheel may fall off, causing an

accident and resulting in death

or serious injury. Remove any

oil or grease from the wheel

bolts or wheel nuts.

• Have the wheel nuts tightened

with a torque wrench to 76 ft•lbf

(103 N•m, 10.5 kgf•m) as soon

as possible after changing

wheels.

• When installing a tire, only use

wheel nuts that have been spe-

cifically designed for that wheel.

• If there are any cracks or defor-

mations in the bolt screws, nut

threads or bolt holes of the

wheel, have the vehicle

inspected by your Toyota

dealer.

• Do not attach a heavily dam-

aged wheel ornament, as it may

fly off the wheel while the vehi-

cle is moving.

●

Observe the following precau-

tions.

Failure to do so may result in

serious injury:

• Do not try to remove the wheel

ornament by hand. Take due

care in handling the ornament to

avoid unexpected personal

injury.

• Lower the spare tire completely

to the ground before removing it

from under the vehicle.

■

Replacing a flat tire for vehi-

cles with power back door

In cases such as when replacing

tires, make sure to turn off the

power back door main switch

(



P.510). Failure to do so may

cause the back door to operate

unintentionally if the power back

door switch is accidentally

touched, resulting in hands and

fingers being caught and injured.

Installing the spare tire

469

7-2. Steps to take in an emergency

tro

motion, causing the tire to come off.

Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.

When replacing an aluminum wheel

with an aluminum wheel, turn the
wheel nuts until the washers

come into contact with the disc
wheel

When replacing an aluminum wheel

with a steel wheel, tighten the

wheel nuts until the tapered portion

comes into loose contact with

the disc wheel seat

Lower the vehicle.

Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.

Vehicles with wheel locks: Tighten

the wheel lock using the wheel lock

key after tightening the other wheel

nuts.
Tightening torque:

76 ft•lbf (103 N•m, 10.5 kgf•m)

WARNING

■

Stowing the flat tire

Failure to follow steps listed under

stowing the tire may result in

damage to the spare tire carrier

and loss of the tire, which could

result in serious injury or death.

470

7-2. Steps to take in an emergency

Remove the center wheel
ornament by pushing from
the reverse side.

Be careful not to lose the wheel

ornament.

Stand the tire against the
bumper with the inner sur-
face facing toward you. Pass
the hoist assembly and
holding bracket through
the wheel opening.

Fully depress the secondary
latch and install the

bracket to the hoist
assembly .

Lay the tire on the ground
with the outer surface (valve
stem) facing up.

Before raising the tire, make
sure that the hoist assembly
is perpendicular to the wheel
opening. (Try to place the tire
directly beneath the vehicle,

Stowing the flat tire, jack
and all tools

471

7-2. Steps to take in an emergency

Whe

n tr

ouble

ises

near where the wire cable is
hanging from.)

Valve stem

Using the jack handle and
adapter socket, tighten the
tire clamp bolt by turning it
clockwise until the tire is in
the correct position and two
clicks are heard as the jack
handle skips.

Confirm it is not loose after
tightening:

Push and pull the tire

Try rotating

Visually check to ensure tire is not

hung on surrounding parts.

If looseness or misassembly exists,

repeat steps

Repeat step

, any time the

tire is lowered or disturbed.

Stow the jack and all tools.

■

The compact spare tire

●

The compact spare tire is identi-

fied by the label “TEMPORARY

USE ONLY” on the tire sidewall.

Use the compact spare tire tempo-

rarily, and only in an emergency.

●

Make sure to check the tire infla-

tion pressure of the compact

spare tire. (



P.495)

■

When using the compact spare

tire

As the compact spare tire is not

equipped with a tire pressure warn-

ing valve and transmitter, low infla-

tion pressure of the spare tire will

not be indicated by the tire pressure

warning system. Also, if you replace

the compact spare tire after the tire

pressure warning light comes on,

the light remains on.

■

When the compact spare tire is

equipped

When driving with the compact

spare tire installed, the vehicle

height will be different than when

driving with standard tires.

■

If you have a flat front tire on a

road covered with snow or ice

Install the compact spare tire on one

of the rear wheels of the vehicle.

Perform the following steps and fit

tire chains to the front tires:

Replace a rear tire with the com-

pact spare tire.

Replace the flat front tire with the

tire removed from the rear of the

vehicle.

Fit tire chains to the front tires.

472

7-2. Steps to take in an emergency

WARNING

■

When using the compact

spare tire

●

Remember that the compact

spare tire provided is specifi-

cally designed for use with your

vehicle. Do not use your com-

pact spare tire on another vehi-

cle.

●

Do not use more than one com-

pact spare tire simultaneously.

●

Replace the compact spare tire

with a standard tire as soon as

possible.

●

Avoid sudden acceleration,

abrupt steering, sudden brak-

ing and shifting operations that

cause sudden engine braking.

■

When the compact spare tire

is attached

The vehicle speed may not be

correctly detected, and the follow-

ing systems may not operate cor-

rectly:

• ABS & Brake assist

• VSC

• TRAC

• EPS

• VDIM

• Dynamic radar cruise control

with full-speed range

• PCS (Pre-Collision System)

• LTA (Lane Tracing Assist)

• Automatic High Beam

• AFS (Adaptive Front-lighting

System) (if equipped)

• Tire pressure warning system

• Intuitive parking assist (if

equipped)

• PKSB (Parking Support Brake)

(if equipped)

• Toyota parking assist monitor (if

equipped)

• Panoramic view monitor (if

equipped)

• BSM (Blind Spot Monitor)

• RCTA

• Navigation system (if equipped)

Also, not only can the following

system not be utilized fully, but it

may even negatively affect the

drive-train components:

• E-Four (AWD models)

■

Speed limit when using the

compact spare tire

Do not drive at speeds in excess

of 50 mph (80 km/h) when a com-

pact spare tire is installed on the

vehicle.

The compact spare tire is not

designed for driving at high

speeds. Failure to observe this

precaution may lead to an acci-

dent causing death or serious

injury.

■

After using the tools and jack

Before driving, make sure all the

tools and jack are securely in

place in their storage location to

reduce the possibility of personal

injury during a collision or sudden

braking.

473

7-2. Steps to take in an emergency

tro

NOTICE

■

Be careful when driving over

bumps with the compact

spare tire installed on the

vehicle

The vehicle becomes lower when

driving with the compact spare tire

compared to when driving with

standard tires. Be careful when

driving over uneven road sur-

faces.

■

Driving with tire chains and

the compact spare tire

Do not fit tire chains to the com-

pact spare tire. Tire chains may

damage the vehicle body and

adversely affect driving perfor-

mance.

■

When replacing the tires

When removing or fitting the

wheels, tires or the tire pressure

warning valve and transmitter,

contact your Toyota dealer as the

tire pressure warning valve and

transmitter may be damaged if not

handled correctly.

■

When stowing the flat tire

●

Ensure that there is no object

caught between the tire and the

vehicle underbody.

●

Securely tighten the spare tire

clamp bolt to hold the spare

wheel carrier by the hook.

●

Stow the flat tire in the spare tire

location. Failure to do so may

cause damage to the spare tire

carrier. Proper storage reduces

the possibility of injury in a colli-

sion or during sudden braking.

●

Have the flat tire repaired and

the spare tire replaced with it as

soon as possible.

■

Proper storage of the spare

tire

●

If the hoist assembly is slanted

when stowing a tire, the hoist

assembly may become stuck in

the wheel opening and the tire

may not be raised properly,

causing damage to the wheel or

the wire cable.

●

Do not attempt to turn the spare

tire clamp bolt without a tire on

the hoist assembly, as doing so

may cause the wire cable to slip

off of the shaft inside the unit

and the wire cable may not be

able to be raised or lowered. If

the spare tire clamp bolt has

been turned without a tire on the

hoist assembly and the wire

cable cannot be raised or low-

ered, contact your Toyota

dealer.

474

7-2. Steps to take in an emergency

One of the following may be the
cause of the problem:



The electronic key may not be
functioning properly.
(



P.477)



There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.



There may be a malfunction
in the immobilizer system.
(



P.77)



The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. (



P.474)

One of the following may be the
cause of the problem:



The 12-volt battery may be
discharged. (



P.479)



The 12-volt battery terminal
connections may be loose or
corroded. (



P.402)

One of the following may be the
cause of the problem:



One or both of the 12-volt bat-
tery terminals may be discon-
nected. (



P.402)



The 12-volt battery may be
discharged. (



P.479)

Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.

When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce-

If the hybrid system

will not start

Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:

The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. (



P.207)

The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.

The interior lights and
headlights do not turn on,
or the horn does not
sound.

Starting the hybrid sys-
tem in an emergency

475

7-2. Steps to take in an emergency

tro

dure except in cases of emer-
gency.

Pull the parking brake switch
to check that the parking
brake is set. (



P.217)

Parking brake indicator will come

on.

Shift the shift lever to P.

Turn the power switch to
ACC.

Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.

Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.

If you lose your keys

New genuine mechanical
keys can be made by your
Toyota dealer using another
mechanical key and the key
number stamped on your
key number plate.

Keep the plate in a safe
place such as your wallet,
not in the vehicle.

NOTICE

■

When an electronic key is lost

If the electronic key remains lost,

the risk of vehicle theft increases

significantly. Visit your Toyota

dealer immediately with all

remaining electronic keys that

were provided with your vehicle.

476

7-2. Steps to take in an emergency



If the fuel filler door opener
switch cannot be operated,
remove the cover inside the
luggage compartment and
pull the lever to open the fuel
filler door.

If the fuel filler door

cannot be opened

If the fuel filler door opener
switch cannot be operated,
contact your Toyota dealer
to service the vehicle. In
case where refueling is
urgently necessary, the fol-
lowing procedure can be
used to open the fuel filler
door.

Opening the fuel filler
door

NOTICE

■

When opening the fuel filler

door manually

●

Do not open the fuel filler door

manually except in an emer-

gency. Fuel may overflow.

●

Using the lever to open the fuel

filler door may not allow for an

adequate reduction in fuel tank

pressure before refueling. To

prevent fuel from spilling out,

turn the cap slowly when remov-

ing it.

●

During refueling, fuel may spill

out from the filler opening due to

air being discharged from inside

the fuel tank. Therefore, fill the

fuel tank carefully and slowly.

477

7-2. Steps to take in an emergency

Whe

n tr

ouble

ises

■

When the electronic key does

not work properly

●

Make sure that the smart key sys-

tem has not been deactivated in

the customization setting. If it is

off, turn the function on. (Custom-

izable features:



P.510)

●

Check if battery-saving mode is

set. If it is set, cancel the function.

(



P.143)

■

Unlocking the door

Use the mechanical key
(



P.126) in order to perform the

following operations:

Locks all the doors

Unlocks all the doors

Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.

■

Key linked functions

Closes the windows and the
moon roof

(turn and hold)

Opens the windows and the
moon roof

(turn and hold)

These settings must be customized

at your Toyota dealer.

: If equipped

If the electronic key

does not operate prop-

erly

If communication between
the electronic key and vehi-
cle is interrupted (



P.143)

or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.

Locking and unlocking
the doors

478

7-2. Steps to take in an emergency

Ensure that the shift lever is
in P and depress the brake
pedal.

Touch the Toyota emblem
side of the electronic key to
the power switch.

When the electronic key is

detected, a buzzer sounds and the

power switch will turn to ON.
When the smart key system is

deactivated in customization set-

ting, the power switch will turn to

ACC.

Firmly depress the brake
pedal and check that

shown on the multi-informa-
tion display.

Press the power switch
shortly and firmly.

In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.

■

Stopping the hybrid system

Shift the shift lever to P, set the park-

ing brake, and press the power

switch as you normally do when

stopping the hybrid system.

■

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended

that the electronic key battery be

replaced immediately when the bat-

tery is depleted. (



P.423)

■

Changing power switch modes

Release the brake pedal and press

the power switch in step

above.

The hybrid system does not start

and modes will be changed each

time the switch is pressed. (



P.209)

WARNING

■

When using the mechanical

key and operating the power

windows or moon roof (if

equipped)

Operate the power window or

moon roof after checking to make

sure that there is no possibility of

any passenger having any of their

body parts caught in the window

or moon roof. Also, do not allow

children to operate the mechani-

cal key. It is possible for children

and other passengers to get

caught in the power window or

moon roof.

Starting the hybrid sys-
tem

479

7-2. Steps to take in an emergency

Whe

n tr

ouble

ises

If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.

Confirm that the electronic
key is being carried.

Vehicles with an alarm: When con-

necting the jumper (or booster)

cables, depending on the situation,

the alarm may activate and doors

locked. (



P.79)

Open the hood (



P.394) and

fuse box cover.

If the 12-volt battery is

discharged

The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.

Restarting the hybrid sys-
tem

480

7-2. Steps to take in an emergency

Open the exclusive jump
starting terminal cover.

Connect a positive jumper cable clamp to   on your vehicle and
connect the clamp on the other end of the positive cable to   on
the second vehicle. Then, connect a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to  .

Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts as shown in the illus-
tration

Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for

approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.

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