Toyota Corolla Hatchback (2022 year). Manual in english

372

5-15. What to do if... (Bluetooth

)

5-15.What to do if... (Bluetooth

)

■

The connected device may
not be a compatible Blue-
tooth

cellular phone.

For a list of specific devices
which operation has been con-
firmed on this system, check
with your Toyota dealer or the
following website:
https://www.toyota.com/
audio-multimedia in the
United States,
https://www.toyota.ca/
connected in
Canada, and
http://www.toyotapr.com/
audio-multimedia in Puerto Rico

■

The Bluetooth

version of

the connected cellular
phone may be older than
the specified version.

Use a cellular phone with Blue-
tooth

version 2.0 or higher

(recommended: Ver. 4.1 +EDR
or higher). (



P.273)

■

An incorrect passcode was
entered on the cellular
phone.

Enter the correct passcode on
the cellular phone.

■

The registration operation
has not been completed on
the cellular phone side.

Complete the registration opera-
tion on the cellular phone
(approve registration on the
phone).

■

Old registration informa-
tion remains on either this
system or the cellular
phone.

Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
(



P.277)

Troubleshooting

If there is a problem with the
hands-free system or a
Bluetooth

device, first

check the table below.

Troubleshooting

When using the
hands-free system with a
Bluetooth

device

The hands-free system or
Bluetooth

device does not

work.

When registering/connect-
ing a cellular phone

A cellular phone cannot be
registered.

373

5-15. What to do if... (Bluetooth

)

Audio

■

Another Bluetooth

device

is already connected.

Manually connect the cellular
phone you wish to use to this
system. (



P.275)

■

Bluetooth

function is not

enabled on the cellular
phone.

Enable the Bluetooth

function

on the cellular phone.

■

Automatic Bluetooth

con-

nection on this system is
set to off.

Set automatic Bluetooth

con-

nection on this system to on
when the engine switch is in
ACC or ON mode. (



P.279)

■

Preferred device settings
function on this system is
set to on.

Set preferred device settings
function on this system to off.
(



P.280)

Set the desired cellular phone to
the highest automatic connec-
tion priority. (



P.280)

■

Bluetooth

function is not

enabled on the cellular
phone.

Enable the Bluetooth

function

on the cellular phone.

■

Old registration informa-
tion remains on either this
system or the cellular
phone.

Delete the existing registration
information from both this sys-
tem and the cellular phone, then
register the cellular phone you
wish to connect to this system.
(



P.278)

■

Your vehicle is in a

area.

Move to where

no longer

appears on the display.

A Bluetooth

connection

cannot be made.

A cellular phone cannot be
connected.

When making/receiving a
call

A call cannot be
made/received.

374

5-15. What to do if... (Bluetooth

)

■

The profile version of the
connected cellular phone
may not be compatible with
transferring phonebook
data.

■

Automatic contact transfer
function on this system is
set to off.

Set automatic contact transfer
function on this system to on.
(



P.365)

■

Passcode has not been
entered on the cellular
phone.

Enter the passcode on the cellu-
lar phone if requested (default
passcode: 1234).

■

Transfer operation on the
cellular phone has not com-
pleted.

Complete transfer operation on
the cellular phone (approve
transfer operation on the
phone).

■

Automatic contact transfer
function on this system is
set to on.

Set automatic contact transfer
function on this system to off.
(



P.365)

■

Message transfer is not
enabled on the cellular
phone.

Enable message transfer on the
cellular phone (approve mes-
sage transfer on the phone).

■

Automatic transfer func-
tion on this system is set to
off.

Set automatic transfer function
on this system to on. (



P.365)

When using the phone-
book

Phonebook data cannot be
transferred manually/auto-
matically.

Phonebook data cannot be
edited.

When using the Blue-
tooth

message function

Messages cannot be viewed.

375

5-15. What to do if... (Bluetooth

)

Audio

■

Notification of
SMS/MMS/E-mail reception
on this system is set to off.

Set notification of
SMS/MMS/E-mail reception on
this system to on. (



P.363)

■

Automatic message trans-
fer function is not enabled
on the cellular phone.

Enable automatic transfer func-
tion on the cellular phone.

■

Connection confirmation
display on this system is
set to on.

To turn off the display, set con-
nection confirmation display on
this system to off. (



P.280)

: The engine switch is in ACC or

ON mode.

■

The cellular phone is not
close enough to this sys-
tem.

Bring the cellular phone closer
to this system.

■

Radio interference has
occurred.

Turn off Wi-Fi

devices or other

devices that may emit radio
waves.

■

The cellular phone is the
most likely cause of the
symptom.

Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
Enable the cellular phone’s
Bluetooth

connection.

Disable the Wi-Fi

connection of

the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.

●

For details, refer to the owner’s

manual that came with the cellular

phone.

New message notifications
are not displayed.

In other situations

The Bluetooth

connection

status is displayed at the top
of the screen each time the
system is activated

Even though all conceivable
measures have been taken,
the symptom status does not
change.

376

5-16. Connected Services Overview

5-16.Connected Services Overview



Audio Plus/Premium Audio

Owners of this system should
refer to the “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.



The functions included are
classified into the following
four types.

• Type A: Function achieved by

using a smart phone or an
embedded cellular device in the
vehicle (DCM: Data Communica-
tion Module) and the system

• Type B: Function achieved by

using DCM and the system

• Type C: Function achieved by

using DCM

• Type D: Function achieved by

using DCM and a smartphone

●

Each function is available in the

following areas:

• Toyota apps is available in the

contiguous United States, Wash-

ington D.C., Alaska, Hawaii,

Puerto Rico and Canada.

• Toyota apps is not available in the

United States Virgin Islands.

• Wi-Fi

Hotspot is available in the

contiguous United States, Wash-

ington D.C.,Alaska and Hawaii.

• Wi-Fi

Hotspot is not available in

Puerto Rico, Canada, and in the

United States Virgin Islands.

• Safety Connect features include:

Automatic Collision Notification,

Emergency Assistance, S.O.S,

Stolen Vehicle Location (available

in the contiguous United States,

Washington D.C., Hawaii, Alaska,

Puerto Rico and Canada) and

Enhanced Roadside Assistance

(available in the contiguous

United States, Washington D.C.,

Alaska, Puerto Rico and Canada).

• Safety Connect is not available in

the United States Virgin Islands.

• Service Connect is available in the

contiguous United States, Wash-

ington D.C., Alaska, Hawaii, the

United States Virgin Islands,

Puerto Rico and Canada.

●

Connected services functionality

is dependent upon network recep-

tion level and signal strength.

Functional overview

Toyota Connected hotspot
includes Toyota apps,
Wi-Fi

Hotspot, Safety Con-

nect and Service Connect.

Functional overview

Function

Type

Toyota apps

Type A

Wi-Fi

Hotspot

Type B

Safety Connect

Type C

Service Connect

Type D

377

5-16. Connected Services Overview

Audio

: If equipped

Content provider

Type A: Function achieved by using a smart
phone or DCM

Of the functions included with Connected Services, the Toyota
apps relies on the use of a smart phone or DCM.



Using a smart phone

• Toyota audio multimedia system enables applicable apps

installed on a smart phone to be displayed on and operated from
the screen via a Bluetooth



Via DCM

• Toyota audio multimedia system enables applicable apps

installed on the system to be displayed on and operated from the
screen.

A few settings must be performed before Toyota apps can be
used. (



P.383)

By using a smart phone or DCM

378

5-16. Connected Services Overview

Provides contents to the application server.
Application server
Provides applications to the system or a smart phone.

Smart phone

Using the Toyota mobile application, communication is relayed
between the system, application server and contents provider.
The smart phone cannot be operated while communicating.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smart phone or DCM.
System
Content received, via a smart phone or DCM, from content pro-
vider servers is displayed on the screen. The system is equipped
with an application player to run applications.
Via DCM

: For known compatible phones, refer to

https://www.toyota.com/connected-services in the United States,
https://www.toyota.ca/connected in Canada, and
http://www.toyotapr.com/connected-services in Puerto Rico.

The required operations to acti-
vate applications and connect a
smart phone to the system, and
the registration steps for the
connected services are
explained in this section.

■

Subscription



User registration is required to
start using the Toyota apps
function. (



P.379)



Toyota apps does not require
an activation fee or monthly
recurring fees.



Services requiring a separate
contract can also be used.

: For details, refer to

https://www.toyota.com/
connected-services
or call 1-800-331-4331 in the
United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto
Rico.

■

Availability of function



Toyota apps is available in the
contiguous United States,
Washington D.C., Alaska,
Hawaii, Puerto Rico and Can-
ada.



Toyota apps is not available in

Before using the function

379

5-16. Connected Services Overview

Audio

the United States Virgin
Islands.

●

Data usage fees may apply while

using Toyota apps function. Con-

firm data usage fees before using

this function.

●

For details regarding operation of

the Toyota apps, refer to

https://www.toyota.com/

connected-services

in the United States,

https://www.toyota.ca/connected

in Canada, and

http://www.toyotapr.com/

connected-services

in Puerto Rico.

●

These functions are not made

available in some countries or

areas. Availability of functions of

the Toyota apps is dependent on

network reception level.

■

Initializing personal data

The personal data used in appli-
cations can be reset. (



P.297)



The following personal data
can be deleted and returned
to their default settings:

• Downloaded contents
• Radio stations that were listened

●

Once initialized, the data and set-

tings will be erased. Pay much

attention when initializing the data.

■

Settings required to use
Toyota mobile application

Perform the settings in the fol-
lowing order.

Download the Toyota mobile
application to your smart
phone or the system.

In order to use Toyota mobile appli-

cation, the following must first be

performed:



Download the Toyota mobile
application onto your smart
phone or the system, and
login to the application.
(



P.379)





P.379)



phone

with the hands-free system.
(



P.379)

■

Registering the Toyota
mobile application applica-
tion



Registration is optional.

Download the Toyota mobile
application to your smart
phone or the system.

Run the Toyota mobile appli-
cation on your smart phone
or the system.

Enter the information
required into the Toyota
mobile application. Login to
the application.

●

Applications can only be used

when the Toyota mobile applica-

tion has been downloaded to your

smart phone or the system, and

Preparation before using
Toyota mobile application

380

5-16. Connected Services Overview

the application is running.

●

Toyota mobile application opera-

tional procedures can also be con-

firmed by visiting

https://www.toyota.com/

connected-services

in the United States,

https://www.toyota.ca/connected

in Canada, and

http://www.toyotapr.com/

connected-services

in Puerto Rico.

●

If a Toyota mobile application is

used while iPod audio/video is

being played back, system opera-

tion may become unstable.

: If equipped

■

Subscription



After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin
receiving services. A variety
of subscription terms are
available. Contact your Toyota
dealer, or call 1-800-331-4331
in the United States,
1-888-869-6828 in Canada,
and 1-877-855-8377 in Puerto
Rico, for further subscription
details. (



P.378)

■

Availability of functions



Wi-Fi

Hotspot is available in

the contiguous United States,
Washington D.C., Alaska and

Type B: Function

achieved by using

DCM and the system

The functionality of Wi-Fi

Hotspot is made possible
through the shared work of
the DCM and the system.

This service is available by
subscription and supported
by the Toyota response cen-
ter, which operates 24 hours
a day, 7 days a week.

For details about Wi-Fi

Hotspot:



P.282

Before using the function

381

5-16. Connected Services Overview

Audio

Hawaii.



Wi-Fi

Hotspot is not avail-

able in Puerto Rico, Canada,
and in the United States Vir-
gin Islands.

: If equipped

Type C: Function

achieved by using

DCM

The functionality of Safety
Connect is made possible
by the use of a DCM.

For details, (



P.60)

382

5-16. Connected Services Overview

: If equipped

Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:



Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)



Maintenance Notifications



Vehicle Alert Notifications

■

Availability of function



Service Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.

●

Availability of functions of the Ser-

vice Connect is dependent on net-

work reception level.

Type D: Function

achieved by using

DCM and a smart-

phone

The functionality of Service
Connect is made possible
by the use of a DCM and a
smartphone.

For details about these ser-
vices, refer to
https://www.toyota.com/
connected-services.

Service Connect

383

5-17. Connected Services Operation

Audio

5-17.Connected Services Operation



From the “MENU” button

Press the “MENU” button.

Select “Apps”.

Follow the steps in “From the
“APPS” button” from step

(



P.383)



From the “APPS” button

Press the “APPS” button.

Select “Apps”.



If a specific application screen
is displayed, select “Apps”
again.

Select the desired application
screen button.

: Select to activate an applica-

tion.
“Update”: Select to update the

applications. (



P.383)

“App Catalog”: Select to change the

order of the applications. (



P.384)

: Displays the number of new

notifications for the application

When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.

■

Downloading update

If an update is available,

Toyota apps

Toyota apps is a function
that enables certain apps
installed on a smart phone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. (



P.379)

For details about the func-
tions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.

Using Toyota apps

Updating an application

384

5-17. Connected Services Operation

“Update” can be selected.

Select “Update” on the appli-
cation screen. (



P.383)

Check that downloading
starts.

“Download in Background”: Select

to operate other functions while

downloading.
“Cancel”: Select to cancel updating.

Check that downloading is
complete.

“Later”: Select to install later. When

this screen button is selected, the

screen will return to the last dis-

played screen. To install the update

data: (



P.384)

“See Detail”: Select to display

detailed information on the update

data.
“Install”: Select to install the update

data. Follow the steps “Installing

the update data” from step

(



P.384)

■

Installing the update data

After the downloading is com-
plete, “Update” will be changed
to “Install”.

Select “Install” on the appli-
cation screen. (



P.383)

Select “Continue”.

“Later”: Select to postpone the

installation of the update data and

go back to the previous screen.

Check that installing is
started.

“Install in Background”: Select to

operate other functions while

installing.

Select “OK” after the install-
ing is complete.

●

The Toyota apps cannot be oper-

ated while installing.

Order of the applications can be
changed.

Display the application
screen. (



P.383)

Select “App Catalog”.

Select the desired application
to be moved.

Select “<<” or “>>” to move
the application, and then
select the done button.

When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.



“When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”

The Toyota mobile application can-
not be connected to Bluetooth

SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected

Reordering the applica-
tions

If a message appears on
the screen

385

5-17. Connected Services Operation

Audio

in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth

SPP compati-

ble or not, and then activate the
Toyota mobile application.



“Installation failed, please try
again”

Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.



“Application download error.
Please try again later.”

Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.



“Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”

The Toyota mobile application can-
not be connected to Bluetooth

SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth

SPP compati-

ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile

application is running and logged in
on your phone while vehicle is not
moving.



“To use the services, mobile
application needs to be run-
ning on your phone. For more
information, please visit
toyota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”

The Toyota mobile application can-
not be connected to Bluetooth

SPP compati-

ble or not, and then activate the
Toyota mobile application.



“Communication unsuccess-
ful. Please try again.”

Communication was disconnected.
After a few moments, retry the
operation.

A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the

Entering keyword opera-
tion

386

5-17. Connected Services Operation

functions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.



The keyboard layout can be
changed. (



P.294)

Display the application
screen. (



P.383)

Select the desired application
screen button.

Select the character entering
space.

Enter a search term, and
then select “OK”.

Entering characters will be
reflected on the character
entering space.



For details on operating the
keyboard:



P.265

Display the application
screen. (



P.383)

Select the desired application
screen button.

Press the talk switch.
(



P.337)

Say the desired keyword.



Completion of the keyword
will be detected automatically.

Search results will be dis-
played on the screen.

Entering a keyword using
the software keyboard

Entering a keyword using
the voice recognition func-
tion

387

5-18. Toyota apps settings

Audio

5-18.Toyota apps settings

Press the “MENU” button.

Select “Setup”.

Select “Toyota Apps”.

Select the desired items to
be set.

Select to set the pop up
reminder for smart phone
data usage. (



P.385)

Select to detect iPhone app
automatically on/off.

Select to set the enhanced
mode with connecting USB
device on/off.

• When an iPhone is connected

while this setting is set to “On”,
communication with devices con-
nected to other USB ports may
not be possible. Also, depending
on the device, charging may not
be possible.

Select to reset all setup
items.

The data use notification
pop-up, which indicates that the
system will use an internet con-
nection, can be enabled/dis-
abled.

Display the Toyota apps set-
tings screen. (



P.387)

Select “Data Usage Mes-
sage”.

Change the setting as
desired.

Setup

The settings of Toyota apps
can be changed.

Displaying the Toyota
apps settings screen

Toyota apps settings
screen

Data use notification
pop-up settings

Toyota Corolla Hatchback (2022 year). Manual in english - page 23