Toyota Highlander Hybrid (2021 year). Manual in english - part 8

472

7-2. Steps to take in an emergency

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■

PCS warning light

■

Slip indicator

Warning light

Details/Actions

(flashes or illu-

minates)

When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Colli-
sion System).



Have the vehicle inspected by your Toyota dealer 
immediately.

When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporarily 
unavailable, corrective action may be necessary.



Follow the instructions displayed on the multi-infor-
mation display. (



P.243, 479)

If the PCS (Pre-Collision System) or VSC (Vehicle Stability 
Control) system is disabled, the PCS warning light will illu-
minate.



P.259

Warning light

Details/Actions

When the warning light is illuminated:
Indicates a malfunction in:



The VSC system;



The TRAC system;



The Trailer Sway Control; or



The hill-start assist control system;



Have the vehicle inspected by your Toyota dealer 
immediately.

When the warning light flashes:
Indicates that the ABS, VSC, TRAC or Trailer Sway Control 
system is operating

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■

Parking brake indicator (warning buzzer)

*

*

: A buzzer will sound if the vehicle is driven at a speed of approximately 3 

mph (5 km/h) or more.

■

Brake hold operated indicator

■

Warning buzzer

In some cases, the buzzer may not 

be heard due to being in a noisy 

location or audio sound.

■

Front passenger detection sen-

sor, seat belt reminder and 

warning buzzer

●

If luggage is placed on the front 

passenger seat, the front passen-

ger detection sensor may cause 

the warning light to flash and the 

warning buzzer to sound even if a 

passenger is not sitting in the 

seat.

●

If a cushion is placed on the seat, 

the sensor may not detect a pas-

senger, and the warning light may 

not operate properly.

■

SRS warning light

This warning light system monitors 

the airbag sensor assembly, front 

impact sensors, side impact sensors 

(front), side impact sensors (front 

door), side impact sensors (rear), 

driver’s seat position sensor, 

driver’s seat belt buckle switch, front 

passenger occupant classification 

system (ECU and sensors), “PASS 

AIR BAG ON” indicator light, “PASS 

AIR BAG OFF” indicator light, front 

passenger’s seat belt buckle switch, 

driver’s seat belt pretensioner, front 

passenger’s seat belt pretensioner 

and force limiter, airbags, intercon-

necting wiring and power sources. 

(



P.34)

■

If the malfunction indicator 

lamp comes on while driving

First check the following:

●

Is the fuel tank empty?

If it is, fill the fuel tank immediately.

●

Is the fuel tank cap loose?

If it is, tighten it securely.

The light will go off after several 

driving trips.
If the light does not go off even after 

several trips, contact your Toyota 

Warning light

Details/Actions

(flashes)

(U.S.A.)

or

(flashes)

(Canada)

It is possible that the parking brake is not fully engaged or 
released



Operate the parking brake switch once again.

This light comes on when the parking brake is not released. 
If the light turns off after the parking brake is fully released, 
the system is operating normally.

Warning light

Details/Actions

(flashes)

Indicates a malfunction in the brake hold system



Have the vehicle inspected by your Toyota dealer 
immediately.

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7-2. Steps to take in an emergency

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dealer as soon as possible.

■

Electric power steering system 

warning light (warning buzzer)

When the 12-volt battery charge 

becomes insufficient or the voltage 

temporarily drops, the electric power 

steering system warning light may 

come on and the warning buzzer 

may sound.

■

When the tire pressure warning 

light comes on

Inspect the tires to check if a tire is 

punctured.
If a tire is punctured: 



P.481

If none of the tires are punctured:

Turn the power switch off then turn it 

to ON. Check if the tire pressure 

warning light comes on or blinks.



If the tire pressure warning light 

blinks for 1 minute then stays on

There may be a malfunction in the 

tire pressure warning system. Have 

the vehicle inspected by your Toyota 

dealer immediately.



If the tire pressure warning light 

comes on

1

After the temperature of the tires 

has lowered sufficiently, check 

the inflation pressure of each tire 

and adjust them to the specified 

level.

2

If the warning light does not turn 

off even after several minutes 

have elapsed, check that the 

inflation pressure of each tire is 

at the specified level and perform 

initialization. (



P.431)

If the warning light does not turn off 

several minutes after the initializa-

tion has been performed, have the 

vehicle inspected by your Toyota 

dealer immediately.

■

The tire pressure warning light 

may come on due to natural 

causes

The tire pressure warning light may 

come on due to natural causes such 

as natural air leaks and tire inflation 

pressure changes caused by tem-

perature. In this case, adjusting the 

tire inflation pressure will turn off the 

warning light (after a few minutes).

■

When a tire is replaced with a 

spare tire

The compact spare tire is not 

equipped with a tire pressure warn-

ing valve and transmitter. If a tire 

goes flat, the tire pressure warning 

light will not turn off even though the 

flat tire has been replaced with the 

spare tire. Replace the spare tire 

with the repaired tire and adjust the 

tire inflation pressure. The tire pres-

sure warning light will go off after a 

few minutes.

■

Conditions that the tire pres-

sure warning system may not 

function properly



P.427

WARNING

■

If both the ABS and the brake 

system warning lights remain 

on

Stop your vehicle in a safe place 

immediately and contact your Toy-

ota dealer.

The vehicle will become 

extremely unstable during brak-

ing, and the ABS system may fail, 

which could cause an accident 

resulting in death or serious injury.

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WARNING

■

When the electric power 

steering system warning light 

comes on

When the light comes on yellow, 

the assist to the power steering is 

restricted. When the light comes 

on red, the assist to the power 

steering is lost and handling oper-

ations of the steering wheel 

become extremely heavy.

When steering wheel operations 

are heavier than usual, grip the 

steering wheel firmly and operate 

it using more force than usual.

■

If the tire pressure warning 

light comes on

Be sure to observe the following 

precautions.

Failure to do so could cause a 

loss of vehicle control and result 

in death or serious injury.

●

Stop your vehicle in a safe place 

as soon as possible. Adjust the 

tire inflation pressure immedi-

ately.

●

If the tire pressure warning light 

comes on even after tire infla-

tion pressure adjustment, it is 

probable that you have a flat 

tire. Check the tires. If a tire is 

flat, change it with the spare tire 

and have the flat tire repaired by 

the nearest Toyota dealer.

●

Avoid abrupt maneuvering and 

braking.

If the vehicle tires deteriorate, 

you could lose control of the 

steering wheel or the brakes.

■

If a blowout or sudden air 

leakage should occur

The tire pressure warning system 

may not activate immediately.

■

Maintenance of the tires

Each tire, including the spare (if 

provided), should be checked 

monthly when cold and inflated to 

the inflation pressure recom-

mended by the vehicle manufac-

turer on the vehicle placard or tire 

inflation pressure label (tire and 

load information label). (If your 

vehicle has tires of a different size 

than the size indicated on the 

vehicle placard or tire inflation 

pressure label [tire and load infor-

mation label], you should deter-

mine the proper tire inflation 

pressure for those tires.)

As an added safety feature, your 

vehicle has been equipped with a 

tire pressure monitoring system 

(TPMS-tire pressure warning sys-

tem) that illuminates a low tire 

pressure telltale (tire pressure 

warning light) when one or more 

of your tires is significantly 

under-inflated. Accordingly, when 

the low tire pressure telltale (tire 

pressure warning light) illumi-

nates, you should stop and check 

your tires as soon as possible, 

and inflate them to the proper 

pressure. Driving on a signifi-

cantly under-inflated tire causes 

the tire to overheat and can lead 

to tire failure. Under-inflation also 

reduces fuel efficiency and tire 

tread life, and may affect the vehi-

cle’s handling and stopping ability.

Please note that the TPMS (tire 

pressure warning system) is not a 

substitute for proper tire mainte-

nance, and it is the driver’s 

responsibility to maintain correct 

tire pressure, even if under-infla-

tion has not reached the level to 

trigger illumination of the TPMS 

low tire pressure telltale (tire pres-

sure warning light).

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7-2. Steps to take in an emergency

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WARNING

Your vehicle has also been 

equipped with a TPMS (tire pres-

sure warning system) malfunc-

tion indicator to indicate when the 

system is not operating properly. 

The TPMS (tire pressure warning 

system) malfunction indicator is 

combined with the low tire pres-

sure telltale (tire pressure warning 

light). When the system detects a 

malfunction, the telltale will flash 

for approximately one minute and 

then remain continuously illumi-

nated. This sequence will con-

tinue upon subsequent vehicle 

start-ups as long as the malfunc-

tion exists. When the malfunction 

indicator is illuminated, the sys-

tem may not be able to detect or 

signal low tire pressure as 

intended.

TPMS (tire pressure warning sys-

tem) malfunctions may occur for a 

variety of reasons, including the 

installation of replacement or 

alternate tires or wheels on the 

vehicle that prevent the TPMS 

(tire pressure warning system) 

from functioning properly. Always 

check the TPMS (tire pressure 

warning system) malfunction tell-

tale after replacing one or more 

tires or wheels on your vehicle to 

ensure that the replacement or 

alternate tires and wheels allow 

the TPMS (tire pressure warning 

system) to continue to function 

properly.

NOTICE

■

To ensure the tire pressure 

warning system operates 

properly

Do not install tires with different 

specifications or makers, as the 

tire pressure warning system may 

not operate properly.

If a warning message 

is displayed

The multi-information dis-
play shows warnings of sys-
tem malfunctions, 
incorrectly performed oper-
ations, and messages that 
indicate a need for mainte-
nance. When a message is 
shown, perform the correc-
tion procedure appropriate 
to the message.

Additionally, if a warning 
light comes on or flashes at 
the same time that a warn-
ing message is displayed, 
take the appropriate correc-
tive action for the warning 
light. (



P.466)

If a warning message is dis-
played again after the 
appropriate actions have 
been performed, contact 
your Toyota dealer.

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The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need 
for inspection by a dealer, have the vehicle inspected by your Toyota 
dealer immediately.

*

: A buzzer sounds the first time a message is shown on the multi-informa-

tion display.

■

Warning messages

The warning messages explained 

below may differ from the actual 

messages according to operation 

conditions and vehicle specifica-

tions.

■

Warning buzzer

In some cases, the buzzer may not 

be heard due to being in a noisy 

location or audio sound.

■

If “Engine Oil Level Low Add or 

Replace” is displayed

The engine oil level is low. Check 

the level of the engine oil, and add if 

necessary.
This message may appear if the 

vehicle is stopped on a slope. Move 

the vehicle to a level surface and 

check to see if the message disap-

pears.

Messages and warnings

Warning light

Warning 

buzzer

*

Warning

-

Sounds



Indicates an important situation, such as 
when a system related to driving is mal-
functioning or that danger may result if 
the correction procedure is not per-
formed



Indicates a situation, such as when dam-
age to the vehicle or danger may result

Comes on or 

flashes

Sounds

Indicates an important situation, such as 
when the systems shown on the 
multi-information display may be malfunc-
tioning

-

Does not 

sound



Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for 
maintenance



Indicates a situation, such as when an 
operation has been performed incor-
rectly, or indicates how to perform an 
operation correctly

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7-2. Steps to take in an emergency

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■

If “Hybrid System Stopped 

Steering Power Low” is dis-

played

This message is displayed if the 

hybrid system is stopped while driv-

ing.
When steering wheel operations are 

heavier than usual, grip the steering 

wheel firmly and operate it using 

more force than usual.

■

If “Hybrid System Overheated 

Output Power Reduced” is dis-

played

This message may be displayed 

when driving under severe operat-

ing conditions. (For example, when 

driving up a long steep hill.) 

Handling method: 



P.504

■

If “Traction Battery Needs to be 

Protected Refrain from the Use 

of N Position” is displayed

This message may be displayed 

when the shift lever is in N.
As the hybrid battery (traction bat-

tery) cannot be charged when the 

shift lever is in N, shift the shift lever 

to P when the vehicle is stopped.

■

If “Traction Battery Needs to be 

Protected Shift into P to 

Restart” is displayed

This message is displayed when the 

hybrid battery (traction battery) 

charge has become extremely low 

because the shift lever has been left 

in N for a certain amount of time.
When operating the vehicle, shift to 

P and restart the hybrid system.

■

If “Shift to P Before Exiting 

Vehicle” or “Shift to P when 

Parked” is displayed

This message is displayed when the 

driver’s door is opened without turn-

ing the power switch off with the 

shift lever in any position other than 

P. Change the shift lever to P.

■

If “Shift is in N Release Acceler-

ator Before Shifting” is dis-

played

The accelerator pedal has been 

depressed when the shift lever is in 

N.
Release the accelerator pedal and 

shift the shift lever to D, S or R.

■

If “Press Brake when Vehicle is 

Stopped Hybrid System may 

Overheat” is displayed

The message may be displayed 

when the accelerator pedal is 

depressed to hold the vehicle while 

the vehicle is stopped on an incline, 

etc. The hybrid system may over-

heat. Release the accelerator pedal 

and depress the brake pedal.

■

If “Auto Power OFF to Conserve 

Battery” is displayed

Power was cut off due to the auto-

matic power off function. Next time 

when starting the hybrid system, 

operate the hybrid system for 

approximately 5 minutes to 

recharge the 12-volt battery.

■

If “Headlight System Malfunc-

tion Visit Your Dealer” is dis-

played

The following systems may be mal-

functioning. Have the vehicle 

inspected by your Toyota dealer 

immediately.

●

The LED headlight system (if AFS 

[Adaptive Front-lighting System] 

equipped)

●

AFS (Adaptive Front-lighting Sys-

tem) (if equipped)

●

The automatic headlight leveling 

system (if equipped)

●

Automatic High Beam

■

If “Radar Cruise Control 

Unavailable” is displayed

The dynamic radar cruise control 

with full-speed range system cannot 

be used temporarily. Use the system 

when it becomes available again.

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■

If a message that indicates the 

malfunction of front camera is 

displayed

The following systems may be sus-

pended until the problem shown in 

the message is resolved. (



P.247, 

472)

●

PCS (Pre-Collision system)

●

LTA (Lane Tracing Assist)

●

Automatic High Beam

●

RSA (Road Sign Assist) (if 

equipped)

●

Dynamic radar cruise control with 

full-speed range

■

If a message that indicates the 

malfunction of radar sensor is 

displayed

The following systems may be sus-

pended until the problem shown in 

the message is resolved. (



P.247, 

472)

●

PCS (Pre-Collision system)

●

LTA (Lane Tracing Assist)

●

Dynamic radar cruise control with 

full-speed range

■

If “AWD System Overheated 

Switching to 2WD Mode” or 

“AWD System Overheated 2WD 

Mode Engaged” is displayed 

(AWD models)

This message may be displayed 

when driving under extremely high 

load conditions.
Drive the vehicle at low speeds and 

stop the vehicle in a safe place with 

the hybrid system operating until the 

message is cleared.
If the message is not cleared, have 

the vehicle inspected by your Toyota 

dealer.

■

If “Check Fuel Cap” is dis-

played

The fuel tank cap is not properly 

installed. Correctly install the fuel 

tank cap.

■

If “Maintenance Required 

Soon” is displayed

Indicates that all maintenance 

according to the driven distance on 
the maintenance schedule

*

 should 

be performed soon.
Comes on approximately 4500 

miles (7200 km) after the message 

has been reset. If necessary, per-

form maintenance. Please reset the 

message after the maintenance is 

performed. (



P.407)

*

: Refer to the separate “Scheduled 

Maintenance Guide” or “Owner’s 
Manual Supplement” for the main-
tenance interval applicable to your 
vehicle.

■

If “Maintenance Required Visit 

Your Dealer” is displayed

Indicates that all maintenance is 

required to correspond to the driven 

distance on the maintenance sched-
ule

*

.

Comes on approximately 5000 

miles (8000 km) after the message 

has been reset. (The indicator will 

not work properly unless the mes-

sage has been reset.) Perform the 

necessary maintenance. Please 

reset the message after the mainte-

nance is performed. (



P.407)

*

: Refer to the separate “Scheduled 

Maintenance Guide” or “Owner’s 
Manual Supplement” for the main-
tenance interval applicable to your 
vehicle.

■

If a message that indicates the 

need for visiting your Toyota 

dealer is displayed

The system or part shown on the 

multi-information display is malfunc-

tioning. Have the vehicle inspected 

by your Toyota dealer immediately.

■

If a message that indicates the 

need for referring to Owner’s 

Manual is displayed

●

If any of the following messages 

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7-2. Steps to take in an emergency

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are shown on the multi-informa-

tion display, it may indicate a mal-

function. Immediately stop the 

vehicle and contact your Toyota 

dealer.

• “Braking Power Low Stop in a 

Safe Place See Owner's Manual”

• “Oil Pressure Low Stop in a Safe 

Place See Owner's Manual”

• “Charging System Malfunction 

Stop in a Safe Place See Owner's 

Manual”

• “Stop in a Safe Place See Owner's 

Manual”

• “Shift to P See Owner's Manual”

●

If any of the following messages 

are shown on the multi-informa-

tion display, the vehicle may have 

run out of fuel. Stop the vehicle in 

a safe place and, if the fuel level is 

low, refuel the vehicle.

• “Hybrid System Stopped”

• “Engine Stopped”

●

If any of the following messages 

are shown on the multi-informa-

tion display, it may indicate a mal-

function. Have the vehicle 

inspected by your Toyota dealer 

immediately.

• “Hybrid System Malfunction”

• “Check Engine”

• “Hybrid Battery System Malfunc-

tion”

• “Accelerator System Malfunction”

• “Smart Key System Malfunction 

See Owner's Manual”

●

If any of the following messages 

are shown on the multi-informa-

tion display, follow the instruc-

tions.

• “Engine Coolant Temp High Stop 

in a Safe Place See Owner's Man-

ual” (



P.504)

• “Maintenance Required for Trac-

tion Battery Cooling Parts See 

Owner's Manual” (



P.441)

NOTICE

■

If “High Power Consumption 

Partial Limit on AC/Heater 

Operation” is displayed fre-

quently

There is a possible malfunction 

relating to the charging system or 

the 12-volt battery may be deteri-

orating. Have the vehicle 

inspected by your Toyota dealer.

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7-2. Steps to take in an emergency

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

Stop the vehicle in a safe 
place on a hard, flat surface.



Set the parking brake.



Shift the shift lever to P.



Stop the hybrid system.



Turn on the emergency flash-
ers. (



P.458)



Turn off the power back door 
system. (



P.530)

If you have a flat tire

Your vehicle is equipped 
with a spare tire. The flat tire 
can be replaced with the 
spare tire.

For details about tires: 



P.424

WARNING

■

If you have a flat tire

Do not continue driving with a flat 

tire.

Driving even a short distance with 

a flat tire can damage the tire and 

the wheel beyond repair, which 

could result in an accident.

Before jacking up the 
vehicle

482

7-2. Steps to take in an emergency

HIGHLANDER HV_U

Jack handle
Wheel nut wrench
Adapter socket
Jack
Spare tire
Wheel lock key (if equipped)

Location of the spare tire, jack and tools

WARNING

■

Using the tire jack

Observe the following precau-

tions.

Improper use of the tire jack may 

cause the vehicle to suddenly fall 

off the jack, leading to death or 

serious injury.

●

Do not use the tire jack for any 

purpose other than replacing 

tires or installing and removing 

tire chains.

●

Only use the tire jack that 

comes with this vehicle for 

replacing a flat tire.

Do not use it on other vehicles, 

and do not use other tire jacks 

for replacing tires on this vehi-

cle.

483

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When replacing tires on a vehi-
cle with wheel lock nuts, use the 
following procedures to remove 
and install the wheel lock nuts. 
The wheel lock key is stored in 
the tray inside the luggage com-

partment. Always return the 
wheel lock key to its original 
position after use, so that it does 
not get lost. (



P.482)

■

Removal

For ease of removal, the wheel 
lock nut should always be the 
first one loosened.

1

Place the wheel lock key on 
top of the wheel lock nut, 
turning until the wheel lock 
key and wheel lock nut pat-
terns engage.

2

Place the wheel nut wrench 
on the wheel lock key, and 
while applying pressure on 
the wheel lock key, loosen 
the wheel lock nut.

■

Installation

For ease of installation, the 
wheel lock nut should always be 
the last one tightened.

1

By hand, install a wheel lock 
nut on each wheel.

2

Place the wheel lock key on 
top of the wheel lock nut, 
turning until the wheel lock 
key and wheel lock nut pat-
terns engage.

3

Place the wheel nut wrench 
on the wheel lock key, and 
while applying pressure on 
the wheel lock key, tighten 
the wheel lock nut to the rec-
ommended torque.

WARNING

●

Put the jack properly in its jack 

point.

●

Do not put any part of your body 

under the vehicle while it is sup-

ported by the jack.

●

Do not start the hybrid system 

or drive the vehicle while the 

vehicle is supported by the jack.

●

Do not raise the vehicle while 

someone is inside.

●

When raising the vehicle, do not 

put an object on or under the 

jack.

●

Do not raise the vehicle to a 

height greater than that required 

to replace the tire.

●

Use a jack stand if it is neces-

sary to get under the vehicle.

●

When lowering the vehicle, 

make sure that there is no-one 

near the vehicle. If there are 

people nearby, warn them 

vocally before lowering.

Wheel lock nut (if 
equipped)

484

7-2. Steps to take in an emergency

HIGHLANDER HV_U

1

Pull the strap upwards and 
open the center deck board.

2

Remove the center deck 
board.

3

Remove the jack cover.

4

Remove the jack after remov-
ing the hook.

1

Pull the strap upwards and 
open the center deck board.

NOTICE

■

When using a wheel lock key 

(if equipped)

Do not use an impact wrench. 

Using an impact wrench may 

cause permanent damage to 

wheel lock nut and wheel lock 

key. If in doubt about wheel lock 

application, contact your Toyota 

dealer.

Taking out the jack

Taking out the spare tire

485

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2

Remove the center deck 
board.

3

Remove the cover.

If it is difficult to remove the cover, 

you can use your key.

4

Attach the adapter socket to 
the spare tire clamp bolt.

5

Connect the jack handle 
extension to the jack handle.

Check that the extension is locked 

in place by the button.

6

Connect the jack handle to 
the adapter socket. Turn the 
jack handle counterclock-
wise.

The tire will be lowered completely 

to the ground.
Turn the jack handle slowly to lower 

the spare tire. If the handle is 

turned quickly, the wire cable may 

slip off of the shaft inside the unit 

and the tire may not be lowered.
If the spare tire cannot be lowered: 



P.487

7

Pull out the spare tire and 
stand it against the bumper.

486

7-2. Steps to take in an emergency

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8

Fully depress the secondary 
latch   and remove the 
holding bracket   from the 
hoist assembly  .

9

Tilt the bracket   and pass it 
through the wheel opening. 
Then remove the hoist 
assembly  .

1

Chock the tires.

2

Slightly loosen the wheel 
nuts (one turn).

Vehicles with wheel locks: Use the 

wheel lock key to loosen the wheel 

lock.

WARNING

■

When storing the spare tire

Be careful not to catch fingers or 

other body parts between the 

spare tire and the body of the 

vehicle.

Replacing a flat tire

Flat tire

Wheel chock 

positions

Front left-hand 
side

Behind the rear 
right-hand side 
tire

Front right-hand 
side

Behind the rear 
left-hand side tire

Rear left-hand 
side

In front of the 
front right-hand 
side tire

Rear right-hand 
side

In front of the 
front left-hand 
side tire

487

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3

Turn the tire jack portion   
by hand until the notch of the 
jack is in contact with the jack 
point.

The jack point guides are located 

under the rocker panel. They indi-

cate the jack point positions.

4

Raise the vehicle until the tire 
is slightly raised off the 
ground.

5

Remove all the wheel nuts 
and the tire.

When resting the tire on the 

ground, place the tire so that the 

wheel design faces up to avoid 

scratching the wheel surface.

■

If the spare tire cannot be low-

ered

If the spare tire cannot be lowered, it 

may not have been stowed properly. 

Perform the following procedure:

1

Fully tighten the spare tire clamp 

bolt by turning the jack handle 

clockwise until two clicks are 

heard and the jack handle skips.

2

Turn the jack handle counter-

clockwise to lower the spare tire.

If the spare tire still cannot be low-

ered, attempt to fully tighten the 

spare tire clamp bolt again by turn-

ing the jack handle clockwise. Then 

turn it counterclockwise at least 2 

turns to lower the spare tire.

If the spare tire still cannot be low-

ered, the wire cable may be sev-

ered. Have the vehicle inspected by 

488

7-2. Steps to take in an emergency

HIGHLANDER HV_U

your Toyota dealer.

1

Remove any dirt or foreign 
matter from the wheel con-
tact surface.

If foreign matter is on the wheel 

contact surface, the wheel nuts 

may loosen while the vehicle is in 

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or 

the area around the brakes 

immediately after the vehicle 

has been driven.

After the vehicle has been 

driven the disc wheels and the 

area around the brakes will be 

extremely hot. Touching these 

areas with hands, feet or other 

body parts while changing a tire, 

etc. may result in burns.

●

Failure to follow these precau-

tions could cause the wheel 

nuts to loosen and the tire to fall 

off, resulting in death or serious 

injury.

• Never use oil or grease on the 

wheel bolts or wheel nuts.

Oil and grease may cause the 

wheel nuts to be excessively 

tightened, leading to bolt or disc 

wheel damage. In addition, the 

oil or grease can cause the 

wheel nuts to loosen and the 

wheel may fall off, causing an 

accident and resulting in death 

or serious injury. Remove any 

oil or grease from the wheel 

bolts or wheel nuts.

• Have the wheel nuts tightened 

with a torque wrench to 76 ft•lbf 

(103 N•m, 10.5 kgf•m) as soon 

as possible after changing 

wheels.

• When installing a tire, only use 

wheel nuts that have been spe-

cifically designed for that wheel.

• If there are any cracks or defor-

mations in the bolt screws, nut 

threads or bolt holes of the 

wheel, have the vehicle 

inspected by your Toyota 

dealer.

• Do not attach a heavily dam-

aged wheel ornament, as it may 

fly off the wheel while the vehi-

cle is moving.

●

Observe the following precau-

tions.

Failure to do so may result in 

serious injury:

• Do not try to remove the wheel 

ornament by hand. Take due 

care in handling the ornament to 

avoid unexpected personal 

injury.

• Lower the spare tire completely 

to the ground before removing it 

from under the vehicle.

■

Replacing a flat tire for vehi-

cles with power back door

In cases such as when replacing 

tires, make sure to turn off the 

power back door main switch 

(



P.530). Failure to do so may 

cause the back door to operate 

unintentionally if the power back 

door switch is accidentally 

touched, resulting in hands and 

fingers being caught and injured.

Installing the spare tire

489

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motion, causing the tire to come off.

2

Install the spare tire and 
loosely tighten each wheel 
nut by hand by approximately 
the same amount.

Turn the wheel nuts until the wash-

ers come into contact with the disc 

wheel.

Disc wheel
Washer

3

Lower the vehicle.

4

Firmly tighten each wheel nut 
two or three times in the 

order shown in the illustra-
tion.

Vehicles with wheel locks: Tighten 

the wheel lock using the wheel lock 

key after tightening the other wheel 

nuts.
Tightening torque:

76 ft•lbf (103 N•m, 10.5 kgf•m)

1

Remove the center wheel 
ornament by pushing from 
the reverse side.

Be careful not to lose the wheel 

ornament.

2

Stand the tire against the 
bumper with the inner sur-
face facing toward you. Pass 
the hoist assembly   and 

WARNING

■

Stowing the flat tire

Failure to follow steps listed under 

stowing the tire may result in 

damage to the spare tire carrier 

and loss of the tire, which could 

result in serious injury or death.

Stowing the flat tire, jack 
and all tools

490

7-2. Steps to take in an emergency

HIGHLANDER HV_U

holding bracket   through 
the wheel opening.

3

Fully depress the secondary 
latch   and install the 
bracket   to the hoist 
assembly  .

4

Lay the tire on the ground 
with the outer surface (valve 
stem) facing up.

5

Before raising the tire, make 
sure that the hoist assembly 
is perpendicular to the wheel 
opening. (Try to place the tire 
directly beneath the vehicle, 
near where the wire cable is 
hanging from.)

Valve stem

6

Using the jack handle and 
adapter socket, tighten the 
tire clamp bolt by turning it 
clockwise until the tire is in 
the correct position and two 
clicks are heard as the jack 
handle skips.

491

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7

Confirm it is not loose after 
tightening:

1

Push and pull the tire

2

Try rotating

Visually check to ensure tire is not 

hung on surrounding parts.

If looseness or misassembly exists, 

repeat steps 

2

 to 

7

.

8

Repeat step 

7

, any time the 

tire is lowered or disturbed.

9

Stow the jack and all tools.

■

The compact spare tire

●

The compact spare tire is identi-

fied by the label “TEMPORARY 

USE ONLY” on the tire sidewall. 

Use the compact spare tire tempo-

rarily, and only in an emergency.

●

Make sure to check the tire infla-

tion pressure of the compact 

spare tire. (



P.515)

■

When using the compact spare 

tire

As the compact spare tire is not 

equipped with a tire pressure warn-

ing valve and transmitter, low infla-

tion pressure of the spare tire will 

not be indicated by the tire pressure 

warning system. Also, if you replace 

the compact spare tire after the tire 

pressure warning light comes on, 

the light remains on.

■

When the compact spare tire is 

equipped

When driving with the compact 

spare tire installed, the vehicle 

height will be different than when 

driving with standard tires.

■

If you have a flat front tire on a 

road covered with snow or ice

Install the compact spare tire on one 

of the rear wheels of the vehicle. 

Perform the following steps and fit 

tire chains to the front tires:

1

Replace a rear tire with the com-

pact spare tire.

2

Replace the flat front tire with the 

tire removed from the rear of the 

vehicle.

3

Fit tire chains to the front tires.

WARNING

■

When using the compact 

spare tire

●

Remember that the compact 

spare tire provided is specifi-

cally designed for use with your 

vehicle. Do not use your com-

pact spare tire on another vehi-

cle.

●

Do not use more than one com-

pact spare tire simultaneously.

●

Replace the compact spare tire 

with a standard tire as soon as 

possible.

●

Avoid sudden acceleration, 

abrupt steering, sudden brak-

ing and shifting operations that 

cause sudden engine braking.

■

When the compact spare tire 

is attached

The vehicle speed may not be 

correctly detected, and the follow-

ing systems may not operate cor-

rectly:

• ABS & Brake assist

• VSC

• TRAC

• EPS

492

7-2. Steps to take in an emergency

HIGHLANDER HV_U

WARNING

• VDIM

• Dynamic radar cruise control 

with full-speed range

• PCS (Pre-Collision System)

• LTA (Lane Tracing Assist)

• RSA (Road Sign Assist) (if 

equipped)

• Automatic High Beam

• AFS (Adaptive Front-lighting 

System) (if equipped)

• Tire pressure warning system

• Intuitive parking assist (if 

equipped)

• PKSB (Parking Support Brake) 

(if equipped)

• Toyota parking assist monitor (if 

equipped)

• Panoramic view monitor (if 

equipped)

• BSM (Blind Spot Monitor)

• Navigation system (if equipped)

Also, not only can the following 

system not be utilized fully, but it 

may even negatively affect the 

drive-train components:

• E-Four (AWD models)

■

Speed limit when using the 

compact spare tire

Do not drive at speeds in excess 

of 50 mph (80 km/h) when a com-

pact spare tire is installed on the 

vehicle.

The compact spare tire is not 

designed for driving at high 

speeds. Failure to observe this 

precaution may lead to an acci-

dent causing death or serious 

injury.

■

After using the tools and jack

Before driving, make sure all the 

tools and jack are securely in 

place in their storage location to 

reduce the possibility of personal 

injury during a collision or sudden 

braking.

NOTICE

■

Be careful when driving over 

bumps with the compact 

spare tire installed on the 

vehicle

The vehicle becomes lower when 

driving with the compact spare tire 

compared to when driving with 

standard tires. Be careful when 

driving over uneven road sur-

faces.

■

Driving with tire chains and 

the compact spare tire

Do not fit tire chains to the com-

pact spare tire. Tire chains may 

damage the vehicle body and 

adversely affect driving perfor-

mance.

■

When replacing the tires

When removing or fitting the 

wheels, tires or the tire pressure 

warning valve and transmitter, 

contact your Toyota dealer as the 

tire pressure warning valve and 

transmitter may be damaged if not 

handled correctly.

■

When stowing the flat tire

●

Ensure that there is no object 

caught between the tire and the 

vehicle underbody.

493

7-2. Steps to take in an emergency

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One of the following may be the 
cause of the problem:



The electronic key may not be 
functioning properly. 
(



P.496)



There may not be sufficient 
fuel in the vehicle’s tank.
Refuel the vehicle.



There may be a malfunction 
in the immobilizer system. 
(



P.79)



There may be a malfunction 
in the steering lock system.



The hybrid system may be 
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or 
a blown fuse. However, 
depending on the type of mal-
function, an interim measure 
is available to start the hybrid 
system. (



P.494)

NOTICE

●

Securely tighten the spare tire 

clamp bolt to hold the spare 

wheel carrier by the hook.

●

Stow the flat tire in the spare tire 

location. Failure to do so may 

cause damage to the spare tire 

carrier. Proper storage reduces 

the possibility of injury in a colli-

sion or during sudden braking.

●

Have the flat tire repaired and 

the spare tire replaced with it as 

soon as possible.

■

Proper storage of the spare 

tire

●

If the hoist assembly is slanted 

when stowing a tire, the hoist 

assembly may become stuck in 

the wheel opening and the tire 

may not be raised properly, 

causing damage to the wheel or 

the wire cable.

●

Do not attempt to turn the spare 

tire clamp bolt without a tire on 

the hoist assembly, as doing so 

may cause the wire cable to slip 

off of the shaft inside the unit 

and the wire cable may not be 

able to be raised or lowered. If 

the spare tire clamp bolt has 

been turned without a tire on the 

hoist assembly and the wire 

cable cannot be raised or low-

ered, contact your Toyota 

dealer.

If the hybrid system 

will not start

Reasons for the hybrid sys-
tem not starting vary 
depending on the situation. 
Check the following and 
perform the appropriate 
procedure:

The hybrid system will not 
start even though the cor-
rect starting procedure is 
being followed. (



P.213)

494

7-2. Steps to take in an emergency

HIGHLANDER HV_U

One of the following may be the 
cause of the problem:



The 12-volt battery may be 
discharged. (



P.498)



The 12-volt battery terminal 
connections may be loose or 
corroded. (



P.421)

One of the following may be the 
cause of the problem:



One or both of the 12-volt bat-
tery terminals may be discon-
nected. (



P.421)



The 12-volt battery may be 
discharged. (



P.498)

Contact your Toyota dealer if the 
problem cannot be repaired, or if 
repair procedures are unknown.

When the hybrid system does 
not start, the following steps can 
be used as an interim measure 
to start the hybrid system if the 
power switch is functioning nor-
mally.
Do not use this starting proce-

dure except in cases of emer-
gency.

1

Pull the parking brake switch 
to check that the parking 
brake is set. (



P.224)

Parking brake indicator will come 

on.

2

Shift the shift lever to P.

3

Turn the power switch to 
ACC.

4

Press and hold the power 
switch for about 15 seconds 
while depressing the brake 
pedal firmly.

Even if the hybrid system can be 
started using the above steps, 
the system may be malfunction-
ing. Have the vehicle inspected 
by your Toyota dealer.

The interior lights and 
headlights are dim, or the 
horn does not sound or 
sounds at a low volume.

The interior lights and 
headlights do not turn on, 
or the horn does not 
sound.

Starting the hybrid sys-
tem in an emergency

495

7-2. Steps to take in an emergency

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

If the fuel filler door opener 
switch cannot be operated, 
remove the cover inside the 
luggage compartment and 
pull the lever to open the fuel 
filler door.



Using the lever to open the 
fuel filler door may not allow 
for an adequate reduction in 
fuel tank pressure before refu-
eling. To prevent fuel from 

If you lose your keys

New genuine mechanical 
keys can be made by your 
Toyota dealer using another 
mechanical key and the key 
number stamped on your 
key number plate.

Keep the plate in a safe 
place such as your wallet, 
not in the vehicle.

NOTICE

■

When an electronic key is lost

If the electronic key remains lost, 

the risk of vehicle theft increases 

significantly. Visit your Toyota 

dealer immediately with all 

remaining electronic keys that 

were provided with your vehicle.

If the fuel filler door 

cannot be opened

If the fuel filler door opener 
switch cannot be operated, 
contact your Toyota dealer 
to service the vehicle. In 
case where refueling is 
urgently necessary, the fol-
lowing procedure can be 
used to open the fuel filler 
door.

Opening the fuel filler 
door

496

7-2. Steps to take in an emergency

HIGHLANDER HV_U

spilling out, turn the cap 
slowly when removing it.
During refueling, fuel may spill 
out from the filler opening due 
to air being discharged from 
inside the fuel tank. There-
fore, fill the fuel tank carefully 
and slowly.

■

When the electronic key does 

not work properly

●

Make sure that the smart key sys-

tem has not been deactivated in 

the customization setting. If it is 

off, turn the function on. (Custom-

izable features: 



P.530)

●

Check if battery-saving mode is 

set. If it is set, cancel the function. 

(



P.147)

■

Unlocking the door

Use the mechanical key 
(



P.130) in order to perform the 

following operations:

If the electronic key 

does not operate prop-

erly

If communication between 
the electronic key and vehi-
cle is interrupted (



P.147) 

or the electronic key cannot 
be used because the battery 
is depleted, the smart key 
system and wireless remote 
control cannot be used. In 
such cases, the doors can 
be opened and the hybrid 
system can be started by 
following the procedure 
below.

Locking and unlocking 
the doors

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1

Locks all the doors

2

Unlocks all the doors

Turning the key unlocks the driver’s 
door. Turning the key again unlocks 
the other doors.

■

Key linked functions

1

Closes the windows and the 
moon roof

*

 (turn and hold)

2

Opens the windows and the 
moon roof

*

 (turn and hold)

These settings must be customized 

at your Toyota dealer.

*

: If equipped

1

Ensure that the shift lever is 
in P and depress the brake 
pedal.

2

Touch the Toyota emblem 
side of the electronic key to 
the power switch.

When the electronic key is 

detected, a buzzer sounds and the 

power switch will turn to ON.
When the smart key system is 

deactivated in customization set-

ting, the power switch will turn to 

ACC.

3

Firmly depress the brake 
pedal and check that 

 is 

WARNING

■

When using the mechanical 

key and operating the power 

windows or moon roof (if 

equipped)

Operate the power window or 

moon roof after checking to make 

sure that there is no possibility of 

any passenger having any of their 

body parts caught in the window 

or moon roof. Also, do not allow 

children to operate the mechani-

cal key. It is possible for children 

and other passengers to get 

caught in the power window or 

moon roof.

Starting the hybrid sys-
tem

498

7-2. Steps to take in an emergency

HIGHLANDER HV_U

shown on the multi-informa-
tion display.

4

Press the power switch 
shortly and firmly.

In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.

■

Stopping the hybrid system

Shift the shift lever to P, set the park-

ing brake, and press the power 

switch as you normally do when 

stopping the hybrid system.

■

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended 

that the electronic key battery be 

replaced immediately when the bat-

tery is depleted. (



P.444)

■

Changing power switch modes

Release the brake pedal and press 

the power switch in step 

3

 above. 

The hybrid system does not start 

and modes will be changed each 

time the switch is pressed. (



P.216)

If the 12-volt battery is 

discharged

The following procedures 
may be used to start the 
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified 
repair shop.

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If you have a set of jumper (or 
booster) cables and a second 
vehicle with a 12-volt battery, 
you can jump start your vehicle 
by following the steps below.

1

Confirm that the electronic 
key is being carried.

Vehicles with an alarm: When con-

necting the jumper (or booster) 

cables, depending on the situation, 

the alarm may activate and doors 

locked. (



P.82)

2

Open the hood (



P.414) and 

fuse box cover.

3

Open the exclusive jump 
starting terminal cover.

4

Connect a positive jumper cable clamp to   on your vehicle and 
connect the clamp on the other end of the positive cable to   on 
the second vehicle. Then, connect a negative cable clamp to   

Restarting the hybrid sys-
tem

500

7-2. Steps to take in an emergency

HIGHLANDER HV_U

on the second vehicle and connect the clamp at the other end of 
the negative cable to  .

Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive 
jump starting terminal and any moving parts as shown in the illus-
tration

5

Start the engine of the sec-
ond vehicle. Increase the 
engine speed slightly and 
maintain at that level for 
approximately 5 minutes to 
recharge the 12-volt battery 
of your vehicle.

6

Open and close any of the 
doors of your vehicle with the 
power switch OFF.

7

Maintain the engine speed of 
the second vehicle and start 
the hybrid system of your 
vehicle by turning the power 
switch to ON.

8

Make sure the “READY” indi-
cator comes on. If the indica-

tor light does not come on, 
contact your Toyota dealer.

9

Once the hybrid system has 
started, remove the jumper 
cables in the exact reverse 
order from which they were 
connected.

10

Close the exclusive jump 

starting terminal cover, and 
reinstall the fuse box cover to 
its original position.

Once the hybrid system starts, 
have the vehicle inspected at 
your Toyota dealer as soon as 
possible.

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■

Starting the hybrid system 

when the 12-volt battery is dis-

charged

The hybrid system cannot be started 

by push-starting.

■

To prevent 12-volt battery dis-

charge

●

Turn off the headlights and the 

audio system while the hybrid sys-

tem is off.

●

Turn off any unnecessary electri-

cal components when the vehicle 

is running at a low speed for an 

extended period, such as in heavy 

traffic.

■

When the 12-volt battery is 

removed or discharged

●

Information stored in the ECU is 

cleared. When the 12-volt battery 

is depleted, have the vehicle 

inspected at your Toyota dealer.

●

Some systems may require initial-

ization. (



P.542)

■

When removing the 12-volt bat-

tery terminals

When the 12-volt battery terminals 

are removed, the information stored 

in the ECU is cleared. Before 

removing the 12-volt battery termi-

nals, contact your Toyota dealer.

■

Charging the 12-volt battery

The electricity stored in the 12-volt 

battery will discharge gradually even 

when the vehicle is not in use, due 

to natural discharge and the drain-

ing effects of certain electrical appli-

ances. If the vehicle is left for a long 

time, the 12-volt battery may dis-

charge, and the hybrid system may 

be unable to start. (The 12-volt bat-

tery recharges automatically while 

the hybrid system is operating.)

■

When recharging or replacing 

the 12-volt battery

●

In some cases, it may not be pos-

sible to unlock the doors using the 

smart key system when the 

12-volt battery is discharged. Use 

the wireless remote control or the 

mechanical key to lock or unlock 

the doors.

●

The hybrid system may not start 

on the first attempt after the 

12-volt battery has recharged but 

will start normally after the second 

attempt. This is not a malfunction.

●

The power switch mode is memo-

rized by the vehicle. When the 

12-volt battery is reconnected, the 

system will return to the mode it 

was in before the 12-volt battery 

was discharged. Before discon-

necting the 12-volt battery, turn 

the power switch off.

If you are unsure what mode the 

power switch was in before the 

12-volt battery discharged, be 

especially careful when recon-

necting the 12-volt battery.

●

The power back door must be ini-

tialized. (



P.142)

■

When replacing the 12-volt bat-

tery

●

Use a Central Degassing type 

12-volt battery (European Regula-

tions).

●

Use a 12-volt battery that the case 

size is same as the previous one 

(LN2), 20 hour rate capacity 

(20HR) is equivalent (55Ah) or 

greater, and performance rating 

(CCA) is equivalent (345A) or 

greater.

• If the sizes differ, the 12-volt bat-

tery cannot be properly secured.

• If the 20 hour rate capacity is low, 

even if the time period where the 

vehicle is not used is a short time, 

the 12-volt battery may discharge 

and the hybrid system may not be 

able to start.

●

Use a 12-volt battery with a han-

dle. If a 12-volt battery without a 

handle is used, removal is more 

difficult.

●

After replacing, firmly attach the 

following items to the exhaust hole 

of the 12-volt battery.

502

7-2. Steps to take in an emergency

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• Use the exhaust hose that was 

attached to the 12-volt battery 

before replacing and confirm that 

it is firmly connected to the hole 

section of the vehicle.

• Use the exhaust hole plug 

included with the 12-volt battery 

replaced or the one installed on 

the 12-volt battery prior to the 

replacement. (Depending on the 

12-volt battery to be replaced, the 

exhaust hole may be plugged.)

Exhaust hole
Exhaust hole plug
Exhaust hose
Hole section of the vehicle

For details, consult your Toyota 

dealer.

WARNING

■

When removing the 12-volt 

battery terminals

Always remove the negative (-) 

terminal first. If the positive (+) ter-

minal contacts any metal in the 

surrounding area when the posi-

tive (+) terminal is removed, a 

spark may occur, leading to a fire 

in addition to electrical shocks 

and death or serious injury.

■

When disconnecting the 

12-volt battery

Do not disconnect the negative (-) 

terminal on the body side. The 

disconnected negative (-) terminal 

may touch the positive (+) termi-

nal, which may cause a short and 

result in death or serious injury.

■

Avoiding 12-volt battery fires 

or explosions

Observe the following precautions 

to prevent accidentally igniting the 

flammable gas that may be emit-

ted from the 12-volt battery:

●

Make sure each jumper cable is 

connected to the correct termi-

nal and that it is not unintention-

ally in contact with any other 

than the intended terminal.

●

Do not allow the other end of 

the jumper cable connected to 

the “+” terminal to come into 

contact with any other parts or 

metal surfaces in the area, such 

as brackets or unpainted metal.

●

Do not allow the + and - clamps 

of the jumper cables to come 

into contact with each other.

●

Do not smoke, use matches, 

cigarette lighters or allow open 

flame near the 12-volt battery.

■

12-volt battery precautions

The 12-volt battery contains poi-

sonous and corrosive acidic elec-

trolyte, while related parts contain 

lead and lead compounds. 

Observe the following precautions 

when handling the 12-volt battery:

●

When working with the 12-volt 

battery, always wear safety 

glasses and take care not to 

allow any battery fluids (acid) to 

come into contact with skin, 

clothing or the vehicle body.

●

Do not lean over the 12-volt bat-

tery.

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WARNING

●

In the event that battery fluid 

comes into contact with the skin 

or eyes, immediately wash the 

affected area with water and 

seek medical attention. Place a 

wet sponge or cloth over the 

affected area until medical 

attention can be received.

●

Always wash your hands after 

handling the 12-volt battery sup-

port, terminals, and other bat-

tery-related parts.

●

Do not allow children near the 

12-volt battery.

■

After recharging the 12-volt 

battery

Have the 12-volt battery 

inspected at your Toyota dealer 

as soon as possible.

If the 12-volt battery is deteriorat-

ing, continued use may cause the 

12-volt battery to emit a malodor-

ous gas, which may be detrimen-

tal to the health of passengers.

■

When replacing the 12-volt 

battery

●

When the vent plug and indica-

tor are close to the hold down 

clamp, the battery fluid (sulfuric 

acid) may leak.

●

For information regarding 

12-volt battery replacement, 

contact your Toyota dealer.

●

After replacing, securely attach 

the exhaust hose and exhaust 

hole plug to the exhaust hole of 

the replaced 12-volt battery. If 

not properly installed, gases 

(hydrogen) may leak into the 

vehicle interior, and there is the 

possible danger of the gas ignit-

ing and exploding.

NOTICE

■

When handling jumper cables

When connecting the jumper 

cables, ensure that they do not 

become entangled in the cooling 

fan or belt.

■

To prevent damaging the 

vehicle

The exclusive jump starting termi-

nal is to be used when charging 

the 12-volt battery from another 

vehicle in an emergency. It cannot 

be used to jump start another 

vehicle.

504

7-2. Steps to take in an emergency

HIGHLANDER HV_U



If the engine coolant tempera-
ture gauge enters the red 
zone or “Engine Coolant 
Temp High Stop in a Safe 
Place See Owner’s Manual” 
is shown on the multi-informa-
tion display

1

Stop the vehicle in a safe 
place and turn off the air con-
ditioning system, and then 
stop the hybrid system.

2

If you see steam:
Carefully lift the hood after 

the steam subsides.
If you do not see steam:
Carefully lift the hood.

3

After the hybrid system has 
cooled down sufficiently, 
inspect the hoses and radia-
tor core (radiator) for any 
leaks.

Radiator
Cooling fan

If a large amount of coolant leaks, 
immediately contact your Toyota 
dealer.

4

The coolant level is satisfac-
tory if it is between the 
“FULL” and “LOW” lines on 
the reservoir.

Reservoir
“FULL” line
“LOW” line

If your vehicle over-

heats

The following may indicate 
that your vehicle is over-
heating.



The needle of the engine 
coolant temperature gauge 
(



P.89) enters the red zone 

or a loss of hybrid system 
power is experienced. (For 
example, the vehicle speed 
does not increase.)



“Engine Coolant Temp High 
Stop in a Safe Place See 
Owner’s Manual” or “Hybrid 
System Overheated Output 
Power Reduced” is shown 
on the multi-information dis-
play.



Steam comes out from 
under the hood.

Correction procedures

505

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Radiator cap

5

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

6

Start the hybrid system and 
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and 
to check for coolant leaks 
from the radiator or hoses.

The fan operates when the air con-

ditioning system is turned on imme-

diately after a cold start. Confirm 

that the fan is operating by check-

ing the fan sound and air flow. If it is 

difficult to check these, turn the air 

conditioning system on and off 

repeatedly. (The fan may not oper-

ate in freezing temperatures.)

7

If the fan is not operating:
Stop the hybrid system 
immediately and contact your 
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at 
the nearest Toyota dealer.

8

Check if “Engine Coolant 
Temp High Stop in a Safe 
Place See Owner's Manual” 
is shown on the multi-infor-
mation display.

If the message does not disappear:

Stop the hybrid system and contact 

your Toyota dealer.

If the message is not displayed:

Have the vehicle inspected at the 

nearest Toyota dealer.



If “Hybrid System Over-
heated Output Power 
Reduced” is shown on the 
multi-information display

1

Stop the vehicle in a safe 
place.

2

Stop the hybrid system and 
carefully lift the hood.

3

After the hybrid system has 
cooled down, inspect the 
hoses and radiator core (radi-
ator) for any leaks.

Radiator
Cooling fan

If a large amount of coolant leaks, 
immediately contact your Toyota 
dealer.

4

The coolant level is satisfac-
tory if it is between the 

506

7-2. Steps to take in an emergency

HIGHLANDER HV_U

“FULL” and “LOW” lines on 
the reservoir.

Reservoir
“FULL” line
“LOW” line

5

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

6

After stopping the hybrid sys-
tem and waiting for 5 minutes 
or more, start the hybrid sys-
tem again and check if 
“Hybrid System Overheated 
Output Power Reduced” is 
shown on the  for the 
multi-information display.

If the message does not disappear:

Stop the hybrid system and contact 

your Toyota dealer.

If the message is not displayed:

The hybrid system temperature has 

dropped and the vehicle may be 

driven normally.

However, if the message appears 

again frequently, contact your Toy-

ota dealer.

WARNING

■

When inspecting under the 

hood of your vehicle

Observe the following precau-

tions.

Failure to do so may result in seri-

ous injury such as burns.

●

If steam is seen coming from 

under the hood, do not open the 

hood until the steam has sub-

sided. The engine compart-

ment may be very hot.

●

After the hybrid system has 

been turned off, check that the 

“READY” indicator is off.

When the hybrid system is oper-

ating, the gasoline engine may 

automatically start, or the cool-

ing fan may suddenly operate 

even if the gasoline engine 

stops. Do not touch or approach 

rotating parts such as the fan, 

which may lead to fingers or 

clothing (especially a tie, a scarf 

or a muffler) getting caught, 

resulting in serious injury.

●

Do not loosen the radiator cap 

and the coolant reservoir caps 

while the hybrid system and 

radiator are hot.

High temperature steam or 

coolant could spray out.

NOTICE

■

When adding engine/power 

control unit coolant

Add coolant slowly after the 

hybrid system has cooled down 

sufficiently. Adding cool coolant to 

a hot hybrid system too quickly 

can cause damage to the hybrid 

system.

507

7-2. Steps to take in an emergency

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1

Stop the hybrid system. Shift 
the shift lever to P and set the 
parking brake.

2

Remove the mud, snow or 
sand from around the front 
wheels.

3

Place wood, stones or some 
other material under the front 
wheels to help provide trac-
tion.

4

Restart the hybrid system.

5

Shift the shift lever to D or R 
and release the parking 
brake. Then, while exercising 
caution, depress the acceler-
ator pedal.

■

When it is difficult to free the 

vehicle

Press 

 to turn off TRAC.

NOTICE

■

To prevent damage to the 

cooling system

Observe the following precau-

tions:

●

Avoid contaminating the coolant 

with foreign matter (such as 

sand or dust, etc.).

●

Do not use any coolant additive.

If the vehicle becomes 

stuck

Carry out the following pro-
cedures if the tires spin or 
the vehicle becomes stuck 
in mud, dirt or snow:

Recovering procedure

508

7-2. Steps to take in an emergency

HIGHLANDER HV_U

WARNING

■

When attempting to free a 

stuck vehicle

If you choose to push the vehicle 

back and forth to free it, make 

sure the surrounding area is clear 

to avoid striking other vehicles, 

objects or people. The vehicle 

may also lunge forward or lunge 

back suddenly as it becomes free. 

Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift 

lever with the accelerator pedal 

depressed.

This may lead to unexpected 

rapid acceleration of the vehicle 

that may cause an accident 

resulting in death or serious injury.

NOTICE

■

To avoid damage to the 

hybrid transmission and 

other components

●

Avoid spinning the front wheels 

and depressing the accelerator 

pedal more than necessary.

●

If the vehicle remains stuck 

even after these procedures are 

performed, the vehicle may 

require towing to be freed.

509

8

8

Vehicle

 specificatio

ns

HIGHLANDER HV_U

Vehicle specifications

.

8-1. Specifications

Maintenance data (fuel, oil 

level, etc.)..................

510

Fuel information ..........

518

Tire information ...........

520

8-2. Customization

Customizable features

..................................

530

8-3. Initialization

Items to initialize .........

542

510

8-1. Specifications

HIGHLANDER HV_U

8-1.Specifications

*1

:Unladen vehicle

*2

:For 7-seat models

*3

:For 8-seat models

*4

:For AXUH70L-ARXGHA, AXUH78L-ARXMHA, AXUH78L-ARXGHA 

models

*6

*5

:For AXUH70L-ARXNHA, AXUH70L-ARXMHA, AXUH78L-ARXNHA 

models

*6

*6

:The model code is indicated on the Certification Label. (



P.510)

■

Vehicle identification num-
ber

The vehicle identification num-

ber (VIN) is the legal identifier 
for your vehicle. This is the pri-
mary identification number for 

Maintenance data (fuel, oil level, etc.)

Dimensions and weight

Overall length

194.9 in. (4950 mm)

Overall width

76 in. (1930 mm)

Overall height

*1

68.1 in. (1730 mm)

Wheelbase

112.2 in. (2850 mm)

Tread

Front

65.3 in. (1659 mm)

Rear

65.4 in. (1662 mm)

Vehicle capacity weight
(Occupants + luggage)

1225 lb. (555 kg)

*2

1330 lb. (605 kg)

*3,4

1390 lb. (630 kg)

*3,5

Trailer Weight Rating
(Trailer weight + cargo weight)

3500 lb. (1590 kg)

Seating capacity

Seating capacity

7-seat models

8-seat models

7 (Front 2, Rear 5)

8 (Front 2, Rear 6)

Vehicle identification

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your Toyota. It is used in regis-
tering the ownership of your 
vehicle.



Top left of the instrument 
panel

The vehicle identification number is 
stamped.



Left-hand side center pillar

This number is also on the Certifi-
cation Label.

■

Engine number

The engine number is stamped 
on the engine block as shown.

Engine

Model

A25A-FXS

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44 



 4.07 in. (87.5 



 103.48 mm)

Displacement

151.8 cu. in. (2487 cm

3

)

Valve clearance (engine cold)

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane Rating

87 (Research Octane Number 91) or 
higher

Fuel tank capacity
(Reference)

17.1 gal. (65 L, 14.2 Imp. gal.)

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8-1. Specifications

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

Front



Rear

■

Oil capacity (Drain and 
refill



reference

*

)

*

: The engine oil capacity is a refer-

ence quantity to be used when 
changing the engine oil. Warm up 
the engine and turn off the hybrid 
system, wait more than 5 min-
utes, and check the oil level on 

the dipstick.

■

Engine oil selection

“Toyota Genuine Motor Oil” is 
used in your Toyota vehicle. Use 
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to 
satisfy the following grade and 
viscosity.
Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE 
0W-16

Electric motor (traction motor)

Type

Permanent magnet synchronous 
motor

Maximum output

134 kW

Maximum torque

199 ft•lbf (270 N•m, 27.5 kgf•m)

Type

Permanent magnet synchronous 
motor

Maximum output

40 kW

Maximum torque

89 ft•lbf (121 N•m, 12.3 kgf•m)

Hybrid battery (traction battery)

Type

Nickel-Metal hydride battery

Voltage

7.2 V/module

Capacity

6.5 Ah (3HR)

Quantity

40 modules

Nominal voltage

288 V

Lubrication system

With filter

4.8 qt. (4.5 L, 4.0 Imp. 
qt.)

Without 
filter

4.4 qt. (4.2 L, 3.7 Imp. 
qt.)

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Outside temperature

SAE 0W-16 is the best choice 
for good fuel economy and good 
starting in cold weather.
If SAE 0W-16 is not available, 
SAE 0W-20 oil may be used. 
However, it must be replaced 
with SAE 0W-16 at the next oil 
change.
Oil viscosity (0W-16 is explained 
here as an example):
• The 0W in 0W-16 indicates 

the characteristic of the oil 
which allows cold startability. 
Oils with a lower value before 

the W allow for easier starting 
of the engine in cold weather.

• The 16 in 0W-16 indicates the 

viscosity characteristic of the 
oil when the oil is at high tem-
perature. An oil with a higher 
viscosity (one with a higher 
value) may be better suited if 
the vehicle is operated at high 
speeds, or under extreme 
load conditions.

How to read oil container label:
API registered mark is added to 
some oil containers to help you 
select the oil you should use.

Cooling system

Capacity

Gasoline 
engine

10.5 qt. (9.9 L, 8.7 Imp. qt.)

Power con-
trol unit

2.0 qt. (1.9 L, 1.7 Imp. qt.)

Coolant type

Use either of the following:



“Toyota Super Long Life Coolant”



Similar high-quality ethylene glycol-based 
non-silicate, non-amine, non-nitrite, and 
non-borate coolant with long-life hybrid organic 
acid technology

Do not use plain water alone.

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*

: The fluid capacity is a reference quantity.

If replacement is necessary, contact your Toyota dealer.

*

: The fluid capacity is a reference quantity.

If replacement is necessary, contact your Toyota dealer.

Ignition system (spark plug)

Make

DENSO FC16HR-Q8

Gap

0.031 in. (0.8 mm)

NOTICE

■

Iridium-tipped spark plugs

Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.

Electrical system (12-volt battery)

Open voltage at 68°F (20°C):

12.0 V or higher
(Turn the power switch off and turn on the 
high beam headlights for 30 seconds.)

Charging rates

5 A max.

Hybrid transmission

Fluid capacity

*

4.6 qt. (4.4 L, 3.9 Imp. qt.)

Fluid type

Toyota Genuine ATF WS

NOTICE

■

Hybrid transmission fluid type

Using transmission fluid other than the above type may cause abnormal 

noise or vibration, or ultimately damage the transmission of your vehicle.

Rear differential (rear electric motor)

Fluid capacity

*

1.8 qt. (1.7 L, 1.5 Imp. qt.)

Fluid type

Toyota Genuine ATF WS

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*

: Minimum pedal clearance when depressed with a force of 67.4 lbf (300 N, 

30.6 kgf) while the engine is running.



Type A

NOTICE

■

Transmission fluid type

Using transmission fluid other than the above type may cause abnormal 

noise or vibration, or ultimately damage the transmission of your vehicle.

Brakes

Pedal clearance

*

3.6 in. (91 mm) Min.

Pedal free play

0.04 



 0.24 in. (1 



 6 mm)

Brake pad wear limit

0.04 in. (1 mm)

Fluid type

SAE J1703 or FMVSS No. 116 DOT 3
SAE J1704 or FMVSS No. 116 DOT 4

Steering

Free play

Less than 1.2 in. (30 mm)

Tires and wheels

Tire size

235/65R18 106V, T165/90D18 107M (spare)

Tire inflation pressure
(Recommended cold tire 
inflation pressure)



Front

36 psi (250 kPa, 2.5 kgf/cm

2

 or bar)



Rear

36 psi (250 kPa, 2.5 kgf/cm

2

 or bar)



Spare

60 psi (420 kPa, 4.2 kgf/cm

2

 or bar)

Driving at high speeds (above 100 mph [160 
km/h]) (in countries where such speeds are per-
mitted by law)

Add 4 psi (30 kPa, 0.3 kgf/cm

2

 or bar) to the front 

and rear tires. Never exceed the maximum cold 
tire inflation pressure indicated on the tire side-
wall.

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

Type B

Wheel size

18 



 8 J, 18 



 4T (spare)

Wheel nut torque

76 ft•lbf (103 N•m, 10.5 kgf•m)

Tire size

235/55R20 102V, T165/90D18 107M (spare)

Tire inflation pressure
(Recommended cold tire 
inflation pressure)



Front

36 psi (250 kPa, 2.5 kgf/cm

2

 or bar)



Rear

36 psi (250 kPa, 2.5 kgf/cm

2

 or bar)



Spare

60 psi (420 kPa, 4.2 kgf/cm

2

 or bar)

Driving at high speeds (above 100 mph [160 
km/h]) (in countries where such speeds are per-
mitted by law)

Add 4 psi (30 kPa, 0.3 kgf/cm

2

 or bar) to the front 

and rear tires. Never exceed the maximum cold 
tire inflation pressure indicated on the tire side-
wall.

Wheel size

20 



 8 J, 18 



 4T (spare)

Wheel nut torque

76 ft•lbf (103 N•m, 10.5 kgf•m)

Light bulbs

Light bulbs

Bulb No.

W

Type

Exterior

Front side marker lights



5

B

Front turn signal lights

7444NA

28

A

Rear turn signal lights



21

A

Back-up lights



16

B

License plate lights



5

B

Parking lights

7444NA

8

A

Interior

Door courtesy lights

168

5

B

Vanity lights



8

B

Rear personal light



8

B

Rear interior light



8

C

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A: Wedge base bulbs (amber)
B: Wedge base bulbs (clear)
C: Double end bulbs (clear)

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■

Gasoline quality

In very few cases, driveability prob-

lems may be caused by the brand of 

gasoline you are using. If driveability 

problems persist, try changing the 

brand of gasoline. If this does not 

correct the problem, consult your 

Toyota dealer.

■

Recommendation of the use of 

gasoline containing detergent 

additives

●

Toyota recommends the use of 

gasoline that contains detergent 

additives to avoid the build-up of 

engine deposits.

●

All gasoline sold in the U.S.A. con-

tains minimum detergent additives 

to clean and/or keep clean intake 

systems, per EPA’s lowest addi-

tives concentration program.

●

Toyota strongly recommends the 

use of Top Tier Detergent Gaso-

line. For more information on Top 

Tier Detergent Gasoline and a list 

of marketers, please go to the offi-

cial website www.toptiergas.com.

■

Recommendation of the use of 

low emissions gasoline

Gasolines containing oxygenates 

such as ethers and ethanol, as well 

as reformulated gasolines, are avail-

able in some cities. These fuels are 

typically acceptable for use, provid-

ing they meet other fuel require-

ments.
Toyota recommends these fuels, 

since the formulations allow for 

reduced vehicle emissions.

■

Use of ethanol blended gaso-

line in a gasoline engine

●

Use only gasoline containing up to 

15% ethanol.

DO NOT use any flex-fuel or gas-

oline that could contain more than 

15% ethanol, including from any 

pump labeled E30 (30% ethanol 
[

]), E50 (50% ethanol [

]), E85 

(85% ethanol [

]) (which are only 

some examples of fuel containing 

more than 15% ethanol).

●

If you use gasohol in your vehicle, 

be sure that it has an octane rat-

ing no lower than 87.

●

Toyota does not recommend the 

use of gasoline containing metha-

nol.

■

Non-recommendation of the 

use of gasoline containing MMT

Some gasoline contains an octane 

enhancing additive called MMT 

(Methylcyclopentadienyl Manga-

nese Tricarbonyl).
Toyota does not recommend the use 

of gasoline that contains MMT. If 

fuel containing MMT is used, your 

emission control system may be 

Fuel information

You must only use unleaded 
gasoline.

Select octane rating 87 
(Research Octane Number 
91) or higher. Use of 
unleaded gasoline with an 
octane rating lower than 87 
may result in engine knock-
ing. Persistent knocking 
can lead to engine damage.

At minimum, the gasoline you 
use should meet the specifica-
tions of ASTM D4814 in the 
U.S.A.

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adversely affected.
The malfunction indicator lamp on 

the instrument cluster may come on. 

If this happens, contact your Toyota 

dealer for service.

■

If your engine knocks

●

Consult your Toyota dealer.

●

You may occasionally notice light 

knocking for a short time while 

accelerating or driving uphill. This 

is normal and there is no need for 

concern.

NOTICE

■

Notice on fuel quality

●

Do not use improper fuels. If 

improper fuels are used, the 

engine will be damaged.

●

Do not use leaded gasoline.

Leaded gasoline can cause 

damage to your vehicle’s 

three-way catalytic converters 

causing the emission control 

system to malfunction.

●

Do not use gasohol other than 

the type previously stated.

Other gasohol may cause fuel 

system damage or vehicle per-

formance problems.

●

Using unleaded gasoline with 

an octane number or rating 

lower than the level previously 

stated may cause persistent 

heavy knocking.

At worst, this may lead to 

engine damage and will void the 

vehicle warranty.

■

When refueling with gasohol

Take care not to spill gasohol. It 

can damage your vehicle’s paint.

■

Fuel-related poor driveability

If poor driveability (poor hot start-

ing, vaporization, engine knock-

ing, etc.) is encountered after 

using a different type of fuel, dis-

continue the use of that type of 

fuel.

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8-1. Specifications

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

Full-size tire



Compact spare tire

Tire size (



P.522)

DOT and Tire Identification Number (TIN) (



P.521)

Location of treadwear indicators (



P.424)

Tire ply composition and materials

Plies are layers of rubber-coated parallel cords. Cords are the strands 
which form the plies in a tire.

Radial tires or bias-ply tires

Tire information

Typical tire symbols

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A radial tire has “RADIAL” on the sidewall. A tire not marked “RADIAL” is a 
bias-ply tire.

TUBELESS or TUBE TYPE

A tubeless tire does not have a tube and air is directly put into the tire. A 
tube type tire has a tube inside the tire and the tube maintains the air pres-
sure.

Load limit at maximum cold tire inflation pressure (



P.425)

Maximum cold tire inflation pressure (



P.515)

This means the pressure to which a tire may be inflated.

Uniform tire quality grading

For details, see “Uniform Tire Quality Grading” that follows.

Summer tires or all season tires (



P.425)

An all season tire has “M+S” on the sidewall. A tire not marked “M+S” is a 
summer tire.

“TEMPORARY USE ONLY”

A compact spare tire is identified by the phrase “TEMPORARY USE ONLY” 
molded on its sidewall. This tire is designed for temporary emergency use 
only.



Type A

DOT symbol

*

Tire Identification Number 
(TIN)
Tire manufacturer’s identifi-
cation mark

Tire size code
Manufacturer’s optional tire 
type code (3 or 4 letters)
Manufacturing week
Manufacturing year

*

: The DOT symbol certifies that the 

tire conforms to applicable Fed-
eral Motor Vehicle Safety Stan-
dards.



Type B

Typical DOT and Tire 
Identification Number 
(TIN)

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DOT symbol

*

Tire Identification Number 
(TIN)
Tire manufacturer’s identifi-
cation mark
Manufacturer’s code
Manufacturing week
Manufacturing year

*

: The DOT symbol certifies that the 

tire conforms to applicable Fed-
eral Motor Vehicle Safety Stan-
dards.

■

Typical tire size information

The illustration indicates typical 
tire size.

Tire use (P = Passenger car, 
T = Temporary use)
Section width (millimeters)
Aspect ratio (tire height to 
section width)
Tire construction code (R = 
Radial, D = Diagonal)
Wheel diameter (inches)
Load index (2 digits or 3 dig-
its)

Speed symbol (alphabet with 
one letter)

■

Tire dimensions

Section width
Tire height
Wheel diameter

Bead
Sidewall
Shoulder
Tread
Belt
Inner liner
Reinforcing rubber
Carcass
Rim lines
Bead wires

Tire size

Tire section names

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Chafer

This information has been pre-
pared in accordance with regu-
lations issued by the National 
Highway Traffic Safety Adminis-
tration of the U.S. Department of 
Transportation.
It provides the purchasers 
and/or prospective purchasers 
of Toyota vehicles with informa-
tion on uniform tire quality grad-
ing.

Your Toyota dealer will help answer 
any questions you may have as you 
read this information.

■

DOT quality grades

All passenger vehicle tires must 
conform to Federal Safety 
Requirements in addition to 
these grades. Quality grades 
can be found where applicable 
on the tire sidewall between 
tread shoulder and maximum 
section width.

For example: Treadwear 200 Trac-
tion AA Temperature A

■

Treadwear

The treadwear grade is a com-
parative rating based on the 
wear rate of the tire when tested 
under controlled conditions on a 
specified government test 
course.

For example, a tire graded 150 

would wear one and a half (1 - 1/2) 
times as well on the government 
course as a tire graded 100.
The relative performance of tires 
depends upon the actual conditions 
of their use. Performance may differ 
significantly from the norm due to 
variations in driving habits, service 
practices and differences in road 
characteristics and climate.

■

Traction AA, A, B, C

The traction grades, from high-
est to lowest, are AA, A, B and 
C, and they represent the tire’s 
ability to stop on wet pavement 
as measured under controlled 
conditions on specified govern-
ment test surfaces of asphalt 
and concrete.

A tire marked C may have poor 
traction performance.
Warning: The traction grade 
assigned to this tire is based on 
braking (straight ahead) traction 
tests and does not include corner-
ing (turning) traction.

■

Temperature A, B, C

The temperature grades are A 
(the highest), B, and C, repre-
senting the tire’s resistance to 
the generation of heat and its 
ability to dissipate heat when 
tested under controlled condi-
tions on a specified indoor labo-
ratory test wheel.

Sustained high temperature can 
cause the material of the tire to 
degenerate and reduce tire life, and 
excessive temperature can lead to 
sudden tire failure.

Uniform Tire Quality 
Grading

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Grade C corresponds to a level of 
performance which all passenger 
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard 
No. 109.
Grades B and A represent higher 
levels of performance on the labo-
ratory test wheel than the minimum 
required by law.

Warning: The temperature grades 
of a tire assume that it is properly 
inflated and not overloaded.
Excessive speed, underinflation, or 
excessive loading, either sepa-
rately or in combination, can cause 
heat buildup and possible tire fail-
ure.

Glossary of tire terminology

Tire related term

Meaning

Cold tire inflation pressure

Tire pressure when the vehicle has been 
parked for three hours or more, or has not 
been driven more than 1 mile or 1.5 km 
under that condition

Maximum inflation pressure

The maximum cold inflated pressure to 
which a tire may be inflated, shown on the 
sidewall of the tire

Recommended inflation pres-
sure

Cold tire inflation pressure recommended 
by a manufacturer

Accessory weight

The combined weight (in excess of those 
standard items which may be replaced) of 
hybrid transmission, power steering, 
power brakes, power windows, power 
seats, radio and heater, to the extent that 
these items are available as fac-
tory-installed equipment (whether installed 
or not)

Curb weight

The weight of a motor vehicle with stan-
dard equipment, including the maximum 
capacity of fuel, oil and coolant, and if so 
equipped, air conditioning and additional 
weight optional engine

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Maximum loaded vehicle 
weight

The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight

Normal occupant weight

150 lb. (68 kg) times the number of occu-
pants specified in the second column of 
Table 1

*

 that follows

Occupant distribution

Distribution of occupants in a vehicle as 
specified in the third column of Table 1

*

 

below

Production options weight

The combined weight of installed regular 
production options weighing over 5 lb. (2.3 
kg) in excess of the standard items which 
they replace, not previously considered in 
curb weight or accessory weight, including 
heavy duty brakes, ride levelers, roof rack, 
heavy duty 12-volt battery, and special trim

Rim

A metal support for a tire or a tire and tube 
assembly upon which the tire beads are 
seated

Rim diameter (Wheel diame-
ter)

Nominal diameter of the bead seat

Rim size designation

Rim diameter and width

Rim type designation

The industry manufacturer’s designation 
for a rim by style or code

Rim width

Nominal distance between rim flanges

Vehicle capacity weight (Total 
load capacity)

The rated cargo and luggage load plus 150 
lb. (68 kg) times the vehicle’s designated 
seating capacity

Vehicle maximum load on the 
tire

The load on an individual tire that is deter-
mined by distributing to each axle its share 
of the maximum loaded vehicle weight, 
and dividing by two

Tire related term

Meaning

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8-1. Specifications

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Vehicle normal load on the tire

The load on an individual tire that is deter-
mined by distributing to each axle its share 
of curb weight, accessory weight, and nor-
mal occupant weight (distributed in accor-
dance with Table 1

*

 below), and dividing by 

two

Weather side

The surface area of the rim not covered by 
the inflated tire

Bead

The part of the tire that is made of steel 
wires, wrapped or reinforced by ply cords 
and that is shaped to fit the rim

Bead separation

A breakdown of the bond between compo-
nents in the bead

Bias ply tire

A pneumatic tire in which the ply cords that 
extend to the beads are laid at alternate 
angles substantially less than 90 degrees 
to the centerline of the tread

Carcass

The tire structure, except tread and side-
wall rubber which, when inflated, bears the 
load

Chunking

The breaking away of pieces of the tread 
or sidewall

Cord

The strands forming the plies in the tire

Cord separation

The parting of cords from adjacent rubber 
compounds

Cracking

Any parting within the tread, sidewall, or 
innerliner of the tire extending to cord 
material

CT

A pneumatic tire with an inverted flange 
tire and rim system in which the rim is 
designed with rim flanges pointed radially 
inward and the tire is designed to fit on the 
underside of the rim in a manner that 
encloses the rim flanges inside the air cav-
ity of the tire

Tire related term

Meaning

527

8-1. Specifications

8

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 specificatio

ns

HIGHLANDER HV_U

Extra load tire

A tire designed to operate at higher loads 
and at higher inflation pressures than the 
corresponding standard tire

Groove

The space between two adjacent tread ribs

Innerliner

The layer(s) forming the inside surface of a 
tubeless tire that contains the inflating 
medium within the tire

Innerliner separation

The parting of the innerliner from cord 
material in the carcass

Intended outboard sidewall

(a) The sidewall that contains a whitewall, 
bears white lettering, or bears manufac-
turer, brand, and/or model name molding 
that is higher or deeper than the same 
molding on the other sidewall of the tire, or
(b) The outward facing sidewall of an 
asymmetrical tire that has a particular side 
that must always face outward when 
mounted on a vehicle

Light truck (LT) tire

A tire designated by its manufacturer as 
primarily intended for use on lightweight 
trucks or multipurpose passenger vehicles

Load rating

The maximum load that a tire is rated to 
carry for a given inflation pressure

Maximum load rating

The load rating for a tire at the maximum 
permissible inflation pressure for that tire

Maximum permissible inflation 
pressure

The maximum cold inflation pressure to 
which a tire may be inflated

Measuring rim

The rim on which a tire is fitted for physical 
dimension requirements

Open splice

Any parting at any junction of tread, side-
wall, or innerliner that extends to cord 
material

Outer diameter

The overall diameter of an inflated new tire

Overall width

The linear distance between the exteriors 
of the sidewalls of an inflated tire, including 
elevations due to labeling, decorations, or 
protective bands or ribs

Tire related term

Meaning

528

8-1. Specifications

HIGHLANDER HV_U

Passenger car tire

A tire intended for use on passenger cars, 
multipurpose passenger vehicles, and 
trucks, that have a gross vehicle weight 
rating (GVWR) of 10,000 lb. or less.

Ply

A layer of rubber-coated parallel cords

Ply separation

A parting of rubber compound between 
adjacent plies

Pneumatic tire

A mechanical device made of rubber, 
chemicals, fabric and steel or other materi-
als, that, when mounted on an automotive 
wheel, provides the traction and contains 
the gas or fluid that sustains the load

Radial ply tire

A pneumatic tire in which the ply cords that 
extend to the beads are laid at substan-
tially 90 degrees to the centerline of the 
tread

Reinforced tire

A tire designed to operate at higher loads 
and at higher inflation pressures than the 
corresponding standard tire

Section width

The linear distance between the exteriors 
of the sidewalls of an inflated tire, exclud-
ing elevations due to labeling, decoration, 
or protective bands

Sidewall

That portion of a tire between the tread 
and bead

Sidewall separation

The parting of the rubber compound from 
the cord material in the sidewall

Snow tire

A tire that attains a traction index equal to 
or greater than 110, compared to the 
ASTM E-1136 Standard Reference Test 
Tire, when using the snow traction test as 
described in ASTM F-1805-00, Standard 
Test Method for Single Wheel Driving Trac-
tion in a Straight Line on Snow-and 
Ice-Covered Surfaces, and which is 

marked with an Alpine Symbol (

) on at 

least one sidewall

Tire related term

Meaning

529

8-1. Specifications

8

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 specificatio

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HIGHLANDER HV_U

*

: Table 1 -Occupant loading and distribution for vehicle normal load for var-

ious designated seating capacities

Test rim

The rim on which a tire is fitted for testing, 
and may be any rim listed as appropriate 
for use with that tire

Tread

That portion of a tire that comes into con-
tact with the road

Tread rib

A tread section running circumferentially 
around a tire

Tread separation

Pulling away of the tread from the tire car-
cass

Treadwear indicators (TWI)

The projections within the principal 
grooves designed to give a visual indica-
tion of the degrees of wear of the tread

Wheel-holding fixture

The fixture used to hold the wheel and tire 
assembly securely during testing

Tire related term

Meaning

Designated seating 

capacity, Number of 

occupants

Vehicle normal load, 

Number of occupants

Occupant distribution in 

a normally loaded vehi-

cle

2 through 4

2

2 in front

5 through 10

3

2 in front, 1 in second 

seat

11 through 15

5

2 in front, 1 in second 

seat, 1 in third seat, 1 in 

fourth seat

16 through 20

7

2 in front, 2 in second 

seat, 2 in third seat, 1 in 

fourth seat

530

8-2. Customization

HIGHLANDER HV_U

8-2.Customization

■

Changing by using the navi-
gation/multimedia system

1

Press the “MENU” button.

2

Select “Setup” on the “Menu” 
screen.

3

Select “General” or “Vehicle” 
on the “Setup” screen.

Various setting can be changed. 

Refer to the list of settings that can 

be changed for details.

■

Changing by using the 
meter control switches



4.2-inch display

1

Press 

 or 

 of the meter 

control switch to select 

.

2

Press 

 or 

 of the meter 

control switch to select the 
desired item to be custom-
ized.

3

Press or press and hold 

.

The available settings will differ 
depending on if 

 is pressed or 

pressed and held. Follow the 

instructions on the display.



7-inch display

1

Press 

 or 

 of the meter 

control switch to select 

.

2

Press 

 or 

 of the meter 

control switch to select the 
desired item to be custom-
ized.

3

Press or press and hold 

.

The available settings will differ 
depending on if 

 is pressed or 

pressed and held. Follow the 

instructions on the display.

■

When customizing using the 

navigation/multimedia system

Stop the vehicle in a safe place, 

apply the parking brake, and shift 

the shift lever to P. Also, to prevent 

12-volt battery discharge, leave the 

hybrid system operating while cus-

tomizing the features.

Customizable features

Your vehicle includes a vari-
ety of electronic features 
that can be personalized to 
suit your preferences. The 
settings of these features 
can be changed using the 
multi-information display, 
the navigation/multimedia 
system, or at your Toyota 
dealer.

Customizing vehicle fea-
tures

WARNING

■

During customization

As the hybrid system needs to be 

operating during customization, 

ensure that the vehicle is parked 

in a place with adequate ventila-

tion. In a closed area such as a 

garage, exhaust gases including 

harmful carbon monoxide (CO) 

may collect and enter the vehicle. 

This may lead to death or a seri-

ous health hazard.

531

8-2. Customization

8

Vehicle

 specificatio

ns

HIGHLANDER HV_U

Some function settings are changed simultaneously with other func-
tions being customized. Contact your Toyota dealer for further 
details.

Settings that can be changed using the navigation/multimedia 
system screen
Settings that can be changed using the meter control switches
Settings that can be changed by your Toyota dealer

Definition of symbols: O = Available, — = Not available

■

Predictive efficient drive

*1

 (



P.74)

*1

:Vehicles with navigation system

*2

*2

:This function can only be used in the mainland U.S.A. It cannot be used 

in other states and territories, including Alaska and Hawaii.

■

Gauges, meters and multi-information display (



P.84, 89, 92, 

101)

NOTICE

■

During customization

To prevent 12-volt battery dis-

charge, ensure that the hybrid 

system is operating while custom-

izing features.

Customizable Features

Function

Default setting Customized setting

Predictive efficient drive

On

Off

O — —

Function

*1

Default setting Customized setting

Language

English

French

O

O —

Spanish

Units

*2

miles (MPG)

km (km/L)

O

O —

km (L/100 km)

miles (MPG Impe-

rial)

EV indicator

On

Off

— O —

532

8-2. Customization

HIGHLANDER HV_U

Eco Accelerator Guid-
ance

*3

On

Off

— O —

Fuel economy display

*3

Total average 

(Average fuel 

consumption 

[after reset])

Trip average (Aver-

age fuel consump-

tion [after start])

— O —

Tank average 

(Average fuel con-

sumption [after 

refuel])

Audio system linked dis-
play

*3

On

Off

— O —

Energy monitor

*3

On

Off

— O —

AWD system display

*3, 4

On

Off

— O —

Drive information type

*3

After start

After reset

— O —

Drive information items 
(First item)

*3

Distance

Average vehicle 

speed

— O —

Elapsed time

Drive information items 
(Second item)

*3

Elapsed time

Average vehicle 

speed

— O —

Distance

Current trip result dis-
play

*3

Eco score

Drive information

— O —

Speedometer display

*5

On

Off

— O —

Gadget content

*5

Off

Average vehicle 

speed

— O —

Distance

Elapsed time

Fuel economy type

*5

Trip (after 

reset)

Total (after start)

*6

— O —

Tank (after refuel)

*7

Pop-up display

On

Off

— O —

Function

*1

Default setting Customized setting

533

8-2. Customization

8

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 specificatio

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HIGHLANDER HV_U

*1

:For details about each function: 



P.99, 109

*2

:The default setting varies according to country.

*3

:4.2-inch display

*4

:AWD models

*5

:7-inch display

*6

:Selecting this item will only change the gadget.

*7

:Selecting this item will turn the display of the gadget off.

■

Head-up Display

*

(



P.112)

*

: If equipped

Rear seat reminder 
function

On

Off

— O —

Suggestion function

On

On (when the vehi-

cle is stopped)

O — O

Off

Function

Default setting Customized setting

Head-up display

On

Off

— O —

Gauge information

Hybrid Sys-

tem Indicator

Tachometer

— O —

No content

Route guidance to desti-
nation/street name

On

Off

— O —

Driving support system 
display

On

Off

— O —

Compass

On

Off

— O —

Audio system operation 
status

On

Off

— O —

Function

*1

Default setting Customized setting

534

8-2. Customization

HIGHLANDER HV_U

■

Door lock (



P.131, 496)

■

Smart key system and wireless remote control (



P.131, 146)

■

Smart key system (



P.131, 146)

Function

Default setting Customized setting

Unlocking using a 
mechanical key

Driver’s door 

unlocked in 

one step, all 

doors 

unlocked in 

two step

All doors unlocked 

in one step

— — O

Automatic door locking 
function

Shift position 

linked door 

locking opera-

tion

Off

O — O

Speed linked door 

locking operation

Automatic door unlock-
ing function

Shift position 

linked door 

unlocking 

operation

Off

O — O

Driver’s door linked 

door unlocking 

operation

Function

Default setting Customized setting

Operation buzzer vol-
ume

5

Off

O — O

1 to 7

Operation signal (emer-
gency flashers)

On

Off

O — O

Time elapsed before 
automatic door lock 
function is activated if 
door is not opened after 
being unlocked

60 seconds

Off

O — O

30 seconds

120 seconds

Open door reminder 
buzzer (when locking 
the vehicle)

On

Off

— — O

Function

Default setting Customized setting

Smart key system

On

Off

— — O

Smart door unlocking

Driver’s door

All the doors

O — O

535

8-2. Customization

8

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 specificatio

ns

HIGHLANDER HV_U

*

: This setting can be changed when the smart door unlocking setting is set 

to driver’s door.

■

Wireless remote control (



P.129, 131, 135)

■

Power back door (



P.135)

Number of consecutive 
door lock operations

2 times

As many as 

desired

— — O

Time elapsed before 
unlocking all the door 
when gripping and hold-
ing the driver’s door 
handle

*

2 seconds

Off

— — O

1.5 seconds

2.5 seconds

Function

Default setting Customized setting

Wireless remote control

On

Off

— — O

Unlocking operation

Driver’s door 

unlocked in 

one step, all 

doors 

unlocked in 

two step

All doors unlocked 

in one step

O — O

Theft deterrent panic 
mode

On

Off

— — O

Locking operation when 
door opened

On

Off

O — O

Function

Default setting Customized setting

Power back door

On

Off

— O —

Kick sensor

*1

On

Off

— O —

Power back door open-
ing position

5

1 to 4

— O —

User setting

*2

Buzzer volume

Level 3

Level 1

— O —

Level 2

Function

Default setting Customized setting