Toyota Avalon Hybrid (2020 year). Manual in english - part 8

454

7-2. Steps to take in an emergency

Malfunction indicator lamp (warning buzzer)

Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system; or
• The electronic hybrid transmission control system



Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

SRS warning light (warning buzzer)

Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system



Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

ABS warning light (warning buzzer)

Indicates a malfunction in:
• The ABS; or
• The brake assist system



Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

Brake  Override  System/Drive-Start  Control/Intelligent
Clearance Sonar warning light (warning buzzer)

*

1

When a buzzer sounds:

• Brake Override System is malfunctioning;

• Drive-Start Control is operating;

• Drive-Start Control is malfunctioning; or

• The Intelligent Clearance Sonar (if equipped) is operat-

ing (



P. 300)



Follow  the  instructions  displayed  on  the  multi-infor-

mation display.

When a buzzer does not sound:

Brake Override System is operating



Release the accelerator pedal and depress the brake

pedal.

Parking brake indicator (warning buzzer)

*

2

It is possible that the parking brake is not fully engaged or
released



Operate the parking brake once again. 

This  light  comes  on  when  the  parking  brake  is  not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.

Warning light

Warning light/Details/Actions

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7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

(Flashes)

Brake hold operated indicator

Indicates a malfunction in the brake hold system



Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

(Red/yellow)

Electric  power  steering  system  warning  light  (warning
buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-
ing) system



Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

(Amber)

LDA indicator

Indicates a malfunction in the LDA



When  “LDA  Unavailable”  is  displayed  on  the  multi-
information  display,  turn  the  LDA  system  off,  drive
the  vehicle  for  a  short  time,  and  then  turn  the  LDA
system back on. (



P. 258) 

When a message other than above is displayed, fol-
low the instructions displayed in the message.

(Flashes or 

illuminates)

PCS warning light

Indicates a malfunction in the PCS (Pre-Collision System)
or  that  the  system  is  temporarily  unavailable  due  to  the
vehicle  being  extremely  hot/cold,  or  dirt  around  a  front
sensor, etc. (



P. 251, 463)



Follow  the  instructions  displayed  on  the  multi-infor-
mation display. (



P. 251, 463)

If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.



P. 252

(If equipped)

(Flashes)

ICS OFF indicator

When a buzzer sounds:
Indicates a malfunction in the Intelligent Clearance Sonar
system 



Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.



Clear the dirt, etc.

Warning light

Warning light/Details/Actions

456

7-2. Steps to take in an emergency

Slip indicator

Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system
• The ABS; or
• The hill-start assist control system
The light will flash when the ABS, VSC or TRAC system is
operating.



Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.

Low fuel level warning light

Indicates that remaining fuel is approximately 1.8 gal. (6.7
L, 1.5 Imp. gal.) or less



Refuel the vehicle.

Driver’s  and  front  passenger’s  seat  belt  reminder  light
(warning buzzer)

*

3

Warns  the  driver  and/or  front  passenger  to  fasten  their
seat belts



Fasten the seat belt.
If  the  front  passenger’s  seat  is  occupied,  the  front
passenger’s  seat  belt  also  needs  to  be  fastened  to
make the warning light (warning buzzer) turn off.

Rear  passengers’  seat  belt  reminder  lights  (warning
buzzer)

*

4

Warns the rear passengers to fasten their seat belts.



Fasten the seat belt.

Master warning light (warning buzzer)

A  buzzer  sounds  and  the  warning  light  comes  on  and
flashes  to  indicate  that  the  master  warning  system  has
detected a malfunction.



P. 463

Tire pressure warning light

Indicates the following:

• Low tire pressure due to flat tire;

• Low tire pressure due to natural causes; or

• The tire pressure warning system is malfunctioning



Immediately stop the vehicle in a safe place.

Handling method (



P. 459)

Warning light

Warning light/Details/Actions

457

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

*

1

: This light illuminates on the multi-information display.

*

2

: Parking brake engaged warning buzzer:

A buzzer will sound if the vehicle is driven at a speed of approximately 3
mph (5 km/h) or more.

*

3

: Driver’s and front passenger’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph
(20 km/h), the buzzer sounds once. If the seat belt is still unfastened after
24 seconds, the buzzer will sound intermittently for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 90
more seconds.
The  front  passenger’s  seat  belt  warning  buzzer  sounds  to  alert  the  front
passenger that his or her seat belt is not fastened. The buzzer sounds once
if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still
unfastened after 24 seconds, the buzzer will sound intermittently for 6 sec-
onds. Then, if the seat belt is still unfastened, the buzzer will sound in a dif-
ferent tone for 90 more seconds.

*

4

: Rear passenger’s seat belt buzzer:

The rear passenger’s seat belt buzzer sounds to alert the rear passenger
that  his  or  her  seat  belt  is  not  fastened.  The  buzzer  sounds  once  if  the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfas-
tened after 24 seconds, the buzzer will sound intermittently for 6 seconds.
Then, if the seat belt is still unfastened, the buzzer will sound in a different
tone for 30 more seconds.

458

7-2. Steps to take in an emergency

■

SRS warning light

This warning light system monitors the airbag sensor assembly, front impact
sensors,  side  impact  sensors  (front  door),  side  impact  sensors  (front),  side
impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle
switch,  front  passenger  occupant  classification  system  (ECU  and  sensors),
“AIR BAG ON” indicator light, “AIR BAG OFF” indicator light, seat belt preten-
sioners, airbags, interconnecting wiring and power sources. (



P. 36) 

■

Front  passenger  detection  sensor,  seat  belt  reminder  and  warning
buzzer

●

If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.

●

If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.

■

If the malfunction indicator lamp comes on while driving

First check the following:

●

Is the fuel tank empty?
If it is, fill the fuel tank immediately.

●

Is the fuel tank cap loose?
If it is, tighten it securely.

The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.

■

Electric power steering system warning light (warning buzzer)

When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily  drops,  the  electric  power  steering  system  warning  light  may  come  on
and the warning buzzer may sound.

459

7-2. Steps to take in an emergency

7

W

hen
 troub

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■

When the tire pressure warning light comes on

Inspect the tires to check if a tire is punctured.
If a tire is punctured: 



P. 469

If none of the tires are punctured:

Turn the power switch off then turn it to ON mode. Check if the tire pres-

sure warning light comes on or blinks.



If the tire pressure warning light comes on
After  the  temperature  of  the  tires  has  lowered  sufficiently,  check  the

inflation pressure of each tire and adjust them to the specified level.
If  the  warning  light  does  not  turn  off  even  after  several  minutes  have

elapsed, check that the inflation pressure of each tire is at the specified

level and perform initialization. (



P. 417)

If the warning light does not turn off several minutes after the initialization

has  been  performed,  have  the  vehicle  inspected  by  your Toyota  dealer

immediately.



If the tire pressure warning light blinks for 1 minute then stays on

There  may  be  a  malfunction  in  the  tire  pressure  warning  system.  Have

the vehicle inspected by your Toyota dealer immediately.

■

The tire pressure warning light may come on due to natural causes

The tire pressure warning light may come on due to natural causes such

as  natural  air  leaks  and  tire  inflation  pressure  changes  caused  by  tem-

perature. In this case, adjusting the tire inflation pressure will turn off the

warning light (after a few minutes).

■

When a tire is replaced with a spare tire

The compact spare tire is not equipped with a tire pressure warning valve

and transmitter. If a tire goes flat, the tire pressure warning light will not

turn  off  even  though  the  flat  tire  has  been  replaced  with  the  spare  tire.

Replace the spare tire with the repaired tire and adjust the tire inflation

pressure. The tire pressure warning light will go off after a few minutes.

■

Conditions  that  the  tire  pressure  warning  system may  not function

properly



P. 422

■

Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or

an audio sound.

1

2

460

7-2. Steps to take in an emergency

WARNING

■

If both the ABS and the brake system warning lights remain on

Stop  your  vehicle  in  a  safe  place  immediately  and  contact  your  Toyota
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.

■

When the electric power steering system warning light comes on

When  the  light  comes  on  yellow,  the  assist  to  the  power  steering  is
restricted. When the light comes on red, the assist to the power steering is
lost  and  handling  operations  of  the  steering  wheel  become  extremely
heavy.
If  the  steering  wheel  becomes  heavier  than  usual  when  operating,  hold
firmly and operate using more force than usual.

■

If the tire pressure warning light comes on

Be  sure  to  observe  the  following  precautions.  Failure  to  do  so  could

cause a loss of vehicle control and result in death or serious injury.

●

Stop your vehicle in a safe place as soon as possible. Adjust the tire

inflation pressure immediately.

●

If the tire pressure warning light comes on even after tire inflation pres-

sure adjustment, it is probable that you have a flat tire. Check the tires.

If  a  tire  is  flat,  change  it  with  the  spare  tire  and  have  the  flat  tire

repaired by the nearest Toyota dealer.

●

Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,

you could lose control of the steering wheel or the brakes.

■

If a blowout or sudden air leakage should occur

The tire pressure warning system may not activate immediately.

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7-2. Steps to take in an emergency

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 troub

le arises

WARNING

■

Maintenance of the tires

Each tire, including the spare (if provided), should be checked monthly

when  cold  and  inflated  to  the  inflation  pressure  recommended  by  the

vehicle  manufacturer  on  the  vehicle  placard  or  tire  inflation  pressure

label (tire and load information label). (If your vehicle has tires of a dif-

ferent size than the size indicated on the vehicle placard or tire inflation

pressure  label  [tire  and  load  information  label],  you  should  determine

the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire

pressure monitoring system (TPMS-tire pressure warning system) that

illuminates a low tire pressure telltale (tire pressure warning light) when

one  or  more  of  your  tires  is  significantly  under-inflated.  Accordingly,

when  the  low  tire  pressure  telltale  (tire  pressure  warning  light)  illumi-

nates, you should stop and check your tires as soon as possible, and

inflate  them  to  the  proper  pressure.  Driving  on  a  significantly  under-

inflated  tire  causes  the  tire  to  overheat  and  can  lead  to  tire  failure.

Under-inflation also reduces fuel efficiency and tire tread life, and may

affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-

stitute for proper tire maintenance, and it is the driver’s responsibility to

maintain  correct  tire  pressure,  even  if  under-inflation  has  not  reached

the level to trigger illumination of the TPMS low tire pressure telltale (tire

pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-

ing  system)  malfunction  indicator  to  indicate  when  the  system  is  not

operating properly. The TPMS (tire pressure warning system) malfunc-

tion indicator is combined with the low tire pressure telltale (tire pressure

warning light). When the system detects a malfunction, the telltale will

flash for approximately one minute and then remain continuously illumi-

nated. This sequence will continue upon  subsequent vehicle  start-ups

as long as the malfunction exists. When the malfunction indicator is illu-

minated, the system may not be able to detect or signal low tire pres-

sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-

ety of reasons, including the installation of replacement or alternate tires

or wheels on the vehicle that prevent the TPMS (tire pressure warning

system)  from  functioning  properly. Always  check  the TPMS  (tire  pres-

sure  warning  system)  malfunction  telltale  after  replacing  one  or  more

tires or wheels on your vehicle to ensure that the replacement or alter-

nate tires and wheels allow the TPMS (tire pressure warning system) to

continue to function properly.

462

7-2. Steps to take in an emergency

NOTICE

■

To ensure the tire pressure warning system operates properly

Do  not  install  tires  with  different  specifications  or  makers,  as  the  tire

pressure warning system may not operate properly.

463

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Master warning light

The  master  warning  light  also
comes  on  or  flashes  in  order  to
indicate  that  a  message  is  cur-
rently being displayed on the multi-
information display.

Multi-information display
Handling method

Follow the instructions of the message on the multi-information display.

If any of the warning messages are shown again after the appropriate
actions have been performed, contact your Toyota dealer.

If a warning message is displayed

The  multi-information  display  shows  warnings  of  system  mal-
functions, incorrectly performed operations, and messages that
indicate  a  need  for  maintenance.  When  a  message  is  shown,
perform the correction procedure appropriate to the message.

1

2

3

464

7-2. Steps to take in an emergency

The warning lights and warning buzzers operate as follows depending
on the content of the message. If a message indicates the need for
inspection  by  a  dealer,  have  the  vehicle  inspected  by  your  Toyota
dealer immediately.

The  operation  of  the  warning  lights  and  warning  buzzers  may  differ
from  those  stated.  In  this  case,  perform  the  correction  procedure
according to the displayed message.

*

: A buzzer sounds the first time a message is shown on the multi-informa-

tion display.

Messages and warnings

System 

warning 

light

Warning buzzer

*

Warning

Comes 

on



Sounds

Indicates  an  important  situation,
such as when a system related to
driving  is  malfunctioning  or  that
danger may result if the correction
procedure is not performed



Comes 

on or 

flashes

Sounds

Indicates  an  important  situation,
such as when the systems shown
on  the  multi-information  display
may be malfunctioning

Flashes



Sounds

Indicates  a  situation,  such  as
when  damage  to  the  vehicle  or
danger may result

Comes 

on



Does not sound

Indicates a condition, such as mal-
function  of  electrical  components,
their  condition,  or  indicates  the
need for maintenance

Flashes



Does not sound

Indicates  a  situation,  such  as
when an  operation  has been  per-
formed  incorrectly,  or  indicates
how  to  perform  an  operation  cor-
rectly

465

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

■

Warning messages

The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.

■

System warning lights

The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.

●

Malfunction in the ABS 
The ABS warning light comes on. (



P. 454)

●

Malfunction in the brake system
The brake system warning light (yellow) comes on. (



P. 453)

●

Malfunction in the tire pressure warning system 
The tire pressure warning light comes on. (



P. 456)

●

Remaining fuel level is low 
The low fuel level warning light comes on. (



P. 456)

■

If a message instructing to refer to the Owner’s Manual is displayed

●

If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Toyota dealer.
Continuing to drive the vehicle may be dangerous.
• “Low Braking Power Stop in a Safe Place See Owner’s Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner’s Man-

ual”

●

If the following message is shown, there may be a malfunction.
Immediately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”

●

If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. (



P. 492)

●

If  “Maintenance  Required  for Traction  Battery  Cooling  Parts  See  Owner’s
Manual” is displayed, follow the instructions accordingly. (



P. 434)

466

7-2. Steps to take in an emergency

■

If “Hybrid System Overheated Reduced Output Power” is shown

This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method: 



P. 492

■

If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown

The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.

●

If the air intake vent or filter is dirty, refer to P. 434 for cleaning the air intake
vent and filter.

●

If the message is being displayed and the air intake vent and filter are not
dirty, have the vehicle inspected at your Toyota dealer.

■

If  “Traction  Battery  Needs  to  be  Protected  Refrain  From  the  Use  of  N
Position” is shown

This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.

■

If  “Traction  Battery  Needs  to  be  Protected  Shift  into  P  to  Restart”  is
shown

This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a cer-
tain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.

■

If “Shift to P Before Exiting Vehicle” is shown

Message  is  displayed  when  the  driver’s  door  is  opened  without  turning  the
power switch off with the shift lever in any position other than P.
Shift the shift lever to P.

■

If “Shift Is in N Release Accelerator Before Shifting” is shown

Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N. Release the accelerator pedal and shift the shift lever to
D or R.

■

If “Press Brake When Vehicle Is Stopped Hybrid System May Overheat”
is shown

Message is  displayed when the accelerator pedal is  depressed to maintain
the vehicle position when stopped on a upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.

467

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

■

If “Auto Power Off to Conserve Battery” is displayed

Power was turned off due to the automatic power off function.
Next  time  when  starting  the  hybrid  system,  operate  the  hybrid  system  for
approximately 5 minutes to recharge the 12-volt battery.

■

If “A New Key has been Registered Contact Your Dealer for Details” is
displayed

This message will be displayed each time the driver’s door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered,  ask  your Toyota  dealer  to  check  if  an  unknown  electronic  key  (other
than those in your possession) has been registered.

■

When “Headlight System Malfunction Visit Your Dealer” is displayed

The following systems may be malfunctioning. Have the vehicle inspected by
your Toyota dealer immediately.

●

The LED headlight system

●

Automatic High Beam

■

“Front  Camera  Unavailable”  or  “Front  Camera  Unavailable  Remove
Debris On Windshield” is displayed

The  following  systems  may  be  suspended  until  the  problem  shown  in  the
message is resolved.

●

PCS (Pre-Collision System)

●

LDA (Lane Departure Alert with steering control)

●

Dynamic radar cruise control with full-speed range

●

Automatic High Beam

■

If “Maintenance Required Soon” is displayed

Indicates that all maintenance according to the driven distance on the mainte-
nance schedule

*

 should be performed soon.

Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message after the main-
tenance is performed. (



P. 393)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

468

7-2. Steps to take in an emergency

■

If “Maintenance Required Visit Your Dealer” is displayed

Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule

*

.

Comes on approximately 5000 miles (8000 km) after the message has been
reset.
(The indicator will not work properly unless the message has been reset.)
Perform  the  necessary  maintenance.  Please  reset  the  message  after  the
maintenance is performed. (



P. 393)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

■

If “Engine Oil Level Low Add or Replace” is displayed

The engine oil level may be low. Check the level of the engine oil, and add
engine  oil  if  necessary.  This  message  may  be  displayed  if  the  vehicle  is
stopped on a slope. Move the vehicle to a level surface and check if the mes-
sage disappears.

■

Warning buzzer



P. 459

NOTICE

■

If “High Power Consumption Power to Climate Temporarily Limited” is
frequently shown

There is a possible malfunction relating to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by your Toyota
dealer.

469

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

●

Stop the vehicle in a safe place on a hard, flat surface.

●

Set the parking brake.

●

Shift the shift lever to P.

●

Stop the hybrid system.

●

Turn on the emergency flashers. (



P. 446)

If you have a flat tire

Your  vehicle  is  equipped  with  a  spare  tire.  The  flat  tire  can  be
replaced with the spare tire.
For details about tires: 



P. 415

WARNING

■

If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair, which could result in an accident.

Before jacking up the vehicle

Location of the spare tire, jack and tools

Luggage floor cover
Wheel nut wrench
Jack

Spare tire
Jack handle

1

2

3

4

5

470

7-2. Steps to take in an emergency

WARNING

■

Using the tire jack

Observe the following precautions. 

Improper use of the tire jack may cause the vehicle to suddenly fall off

the jack, leading to death or serious injury.

●

Do not use the tire jack for any purpose other than replacing tires or

installing and removing tire chains.

●

Only use the tire jack that comes with this vehicle for replacing a flat

tire. 

Do  not  use  it  on  other  vehicles,  and  do  not  use  other  tire  jacks  for

replacing tires on this vehicle.

●

Put the jack properly in its jack point.

●

Do not put any part of your body under the vehicle while it is supported

by the jack.

●

Do not start the hybrid system or drive the vehicle while the vehicle is

supported by the jack.

●

Do not raise the vehicle while someone is inside.

●

When raising the vehicle, do not put an object on or under the jack.

●

Do  not  raise  the  vehicle  to  a  height  greater  than  that  required  to

replace the tire.

●

Use a jack stand if it is necessary to get under the vehicle.

●

When  lowering  the  vehicle,  make  sure  that  there  is  no-one  near  the

vehicle. If there are people nearby, warn them vocally before lowering.

NOTICE

■

To prevent damage to the vehicle when using a jack

When  jacking  up  the  rear  of  the  vehi-

cle, make sure not to position the jack

under the bracket shown in the illustra-

tion  near  the  rear  jack  point,  as  the

vehicle body may be damaged.

471

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Lift up the hook of the luggage
floor cover on the trunk floor.

Secure the luggage floor cover
using the hook provided.

Remove the jack.

Lift up the hook of the luggage
floor cover on the trunk floor.

Taking out the jack

1

2

3

Taking out the spare tire

1

472

7-2. Steps to take in an emergency

Secure the luggage floor cover
using the hook provided.

Remove the tool tray.

Loosen the center fastener that
secures the spare tire.

When  taking  out  or  stowing  the

spare  tire,  make  sure  to  firmly

hold opposite end of the tire.

2

3

4

WARNING

■

When storing the spare tire

Be careful not to catch fingers or other body parts between the spare

tire and the body of the vehicle.

473

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Chock the tires.

Slightly  loosen  the  wheel  nuts
(one turn).

Turn the tire jack portion “A” by
hand until the notch of the jack
is in contact with the jack point.

To prevent damage to the vehicle

when using the jack, position the

jack in the correct location. 

(



P. 470)

The jack point guides are located

under  the  rocker  panel.  They

indicate the jack point positions.

Replacing a flat tire

1

Flat tire

Wheel chock positions

Front

Left-hand side

Behind the rear right-hand side tire

Right-hand side

Behind the rear left-hand side tire

Rear

Left-hand side

In front of the front right-hand side tire

Right-hand side

In front of the front left-hand side tire

2

3

474

7-2. Steps to take in an emergency

Assemble the jack handle.

Raise the vehicle until the tire is
slightly raised off the ground.

Remove all the wheel nuts and
the tire.

When  resting  the  tire  on  the

ground, place the tire so that the

wheel  design  faces  up  to  avoid

scratching the wheel surface.

4

5

6

475

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or the area around the brakes immedi-

ately after the vehicle has been driven.

After the vehicle has been driven the disc wheels and the area around

the brakes will be extremely hot. Touching these areas with hands, feet

or other body parts while changing a tire, etc. may result in burns.

●

Failure  to  follow  these  precautions  could  cause  the  wheel  nuts  to

loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103

N•m, 10.5 kgf•m) as soon as possible after changing wheels.

• Do not attach a heavily damaged wheel ornament, as it may fly off

the wheel while the vehicle is moving.

• When installing a tire, only use wheel nuts that have been specifi-

cally designed for that wheel.

• If  there  are  any  cracks  or  deformations  in  the  bolt  screws,  nut

threads  or  bolt  holes  of  the  wheel,  have  the  vehicle  inspected  by

your Toyota dealer.

• When  installing  the  wheel  nuts,  be  sure  to  install  them  with  the

tapered ends facing inward. (



P. 431)

476

7-2. Steps to take in an emergency

Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.

If  foreign  matter  is  on  the  wheel

contact  surface,  the  wheel  nuts

may loosen while the vehicle is in

motion,  causing  the  tire  to  come

off.

Install  the  tire  and  loosely  tighten  each  wheel  nut  by  hand  by
approximately the same amount.
Tighten the wheel nuts until the
tapered  portion  comes  into
loose  contact  with  the  disc
wheel seat.

Lower the vehicle.

Firmly  tighten  each  wheel  nut
two  or  three  times  in  the  order
shown in the illustration.

Tightening torque:

76 ft•lbf (103 N•m, 10.5 kgf•m)

Stow the flat tire, tire jack and all tools.

Installing the spare tire

1

2

Tapered portion

Disc wheel 
seat

3

4

5

477

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

■

The compact spare tire

●

The  compact  spare  tire  is  identified  by  the  label  “TEMPORARY  USE

ONLY” on the tire sidewall.

Use the compact spare tire temporarily, and only in an emergency.

●

Make sure to check the tire inflation pressure of the compact spare tire. 

(



P. 506)

■

When using the compact spare tire

As  the  compact  spare  tire  is  not  equipped  with  a  tire  pressure  warning

valve and transmitter, low inflation pressure of the spare tire will not be

indicated  by  the  tire  pressure  warning  system. Also,  if  you  replace  the

compact spare tire after the tire pressure warning light comes on, the light

remains on.

■

When the compact spare tire is equipped

When driving with the compact spare tire installed, the vehicle height will

be different than when driving with standard tires.

■

If you have a flat front tire on a road covered with snow or ice

Install  the  compact  spare  tire  on  one  of  the  rear  wheels  of  the  vehicle.

Perform the following steps and fit tire chains to the front tires:

Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-

cle.
Fit tire chains to the front tires.

1

2

3

478

7-2. Steps to take in an emergency

WARNING

■

When using the compact spare tire

●

Remember  that  the  compact  spare  tire  provided  is  specifically

designed for use with your vehicle. Do not use your compact spare tire

on another vehicle.

●

Do not use more than one compact spare tires simultaneously.

●

Replace the compact spare tire with a standard tire as soon as possi-

ble.

●

Avoid sudden acceleration, abrupt steering, sudden braking and shift-

ing operations that cause sudden engine braking.

■

When the compact spare tire is attached

The vehicle speed may not be correctly detected, and the following sys-

tems may not operate correctly:

*

: If equipped

■

Speed limit when using the compact spare tire

Do not drive at speeds in excess of 50 mph (80 km/h) when a compact

spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-

ure to observe this precaution may lead to an accident causing death or

serious injury.

■

After using the tools and jack

Before driving, make sure all the tools and jack are securely in place in

their storage location to reduce the possibility of personal injury during a

collision or sudden braking.

• ABS & Brake assist

• VSC

• TRAC

• EPS

• Automatic High Beam

• Dynamic  radar  cruise  control

with full-speed range

• LDA (Lane Departure Alert with

steering control)

• PCS (Pre-Collision System)

• Tire pressure warning system

• BSM (Blind Spot Monitor)

•

Intuitive parking assist

*

• Intelligent  Clearance  Sonar

(ICS)

*

• Rear view monitor system

*

• Toyota parking assist monitor

• Panoramic view monitor

*

• Navigation system

*

479

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

NOTICE

■

Be  careful  when  driving  over  bumps  with  the  compact  spare  tire

installed on the vehicle.

The  vehicle  becomes  lower  when  driving  with  the  compact  spare  tire

compared to when driving with standard tires. Be careful when driving

over uneven road surfaces.

■

Driving with tire chains and the compact spare tire

Do not fit tire chains to the compact spare tire.

Tire chains may damage the vehicle body and adversely affect driving

performance.

■

When replacing the tires

When removing or fitting the wheels, tires or the tire pressure warning

valve  and  transmitter,  contact  your  Toyota  dealer  as  the  tire  pressure

warning valve and transmitter may be damaged if not handled correctly.

■

To avoid damage to the tire pressure warning valve and transmit-

ters

When  a  tire  is  repaired  with  liquid  sealants,  the  tire  pressure  warning

valve  and  transmitter  may  not  operate  properly.  If  a  liquid  sealant  is

used, contact your Toyota dealer or other qualified service shop as soon

as possible. Make sure to replace the tire pressure warning valve and

transmitter when replacing the tire. (



P. 417)

480

7-2. Steps to take in an emergency

One of the following may be the cause of the problem:

●

The electronic key may not be functioning properly. (



P. 483)

●

There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.

●

There may be a malfunction in the immobilizer system. 
(



P. 86)

●

There may be a malfunction in the steering lock system.

●

The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (



P. 481)

One of the following may be the cause of the problem:

●

The 12-volt battery may be discharged. (



P. 485)

●

The 12-volt battery terminal connections may be loose or corroded.
(



P. 411)

If the hybrid system will not start

Reasons for the hybrid system not starting vary depending on
the  situation.  Check  the  following  and  perform  the  appropriate
procedure:

The hybrid system will not start even though the correct starting
procedure is being followed. (



P. 196)

The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

481

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

One of the following may be the cause of the problem:

●

The 12-volt battery may be discharged. (



P. 485)

●

One or both of the 12-volt battery terminals may be disconnected.
(



P. 411)

Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.

When  the  hybrid  system  does  not  start,  the  following  steps  can  be
used  as  an  interim  measure  to  start  the  hybrid  system  if  the  power
switch is functioning normally.
Do not use this starting procedure except in case of emergency.

Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press  and  hold  the  power  switch  for  about  15  seconds  while
depressing the brake pedal firmly.

Even if the hybrid system can be started using the above steps, the
system  may  be  malfunctioning.  Have  the  vehicle  inspected  by  your
Toyota dealer.

The  interior  lights  and  headlights  do  not  turn  on,  or  the  horn
does not sound.

Emergency start function

1

2

3

4

482

7-2. Steps to take in an emergency

■

Doors

Using the mechanical key (



P.

135) in order to perform the fol-
lowing operations (driver’s door
only):

Locks all doors
Closes  the  windows  and  the
moon  roof

*

1

  (turn  and

hold)

*

2

Unlocks the door

Turning the key rearward unlocks the driver's door. Turning the key once
again unlocks the other doors.

Opens the windows and the moon roof

*

1

 (turn and hold)

*

2

*

1

: If equipped

*

2

: This setting must be customized at your Toyota dealer.

If the electronic key does not operate 

properly

If  communication  between  the  electronic  key  and  vehicle  is
interrupted  (



P.  151)  or  the  electronic  key  cannot  be  used

because the battery is depleted, the smart key system and wire-
less  remote  control  cannot  be  used.  In  such  cases,  the  doors
and trunk can be opened and the hybrid system can be started
by following the procedure below.

Locking  and  unlocking  the  doors,  unlocking  the  trunk  and  key
linked functions

1

2

3

4

483

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

■

Trunk

Turn the mechanical key clock-
wise to open.

Ensure  that  the  shift  lever  is  in  P  and  firmly  depress  the  brake
pedal.
Touch  the  Toyota  emblem  side
of  the  electronic  key  to  the
power switch.

When  the  electronic  key  is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When  the  smart  key  system  is
deactivated  in  customization  set-
ting,  the  power  switch  will  turn  to
ACCESSORY mode.

Firmly depress the brake pedal and check that 

 is displayed

on the multi-information display.
Press the power switch shortly and firmly.

In the event that the power switch still cannot be started, contact your
Toyota dealer.

Starting the hybrid system

1

2

3

4

484

7-2. Steps to take in an emergency

■

Stopping the hybrid system

Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.

■

Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(



P. 439)

■

Changing power switch modes

Release the brake pedal and press the power switch in step 

 above.

The hybrid system does not start and modes will be changed each time the
switch is pressed. (



P. 197)

■

When the electronic key does not work properly

●

Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on. 
(Customizable features: 



P. 524)

●

Check if battery-saving mode is set. If it is set, cancel the function. 
(



P. 150)

WARNING

■

When using the mechanical key and operating the power windows or
moon roof 

Operate the power window or moon roof after checking to make sure that
there  is  no  possibility  of  any  passenger  having  any  of  their  body  parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passengers to get
caught in the power window or moon roof.

3

485

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.

Confirm  that  the  electronic  key
is being carried.

When  connecting  the  jumper  (or
booster) cables, depending on the
situation,  the  alarm  may  activate
and doors locked. (



P. 90)

Open the hood and remove the
fuse box cover.

Push the tabs in and lift the lid off.

Open  the  exclusive  jump  start-
ing terminal cover.

If the 12-volt battery is discharged

The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota dealer or a qualified repair shop.

1

2

3

486

7-2. Steps to take in an emergency

Connect the jumper cables according to the following procedure:

Connect  a  positive  jumper  cable  clamp  to  the  exclusive  jump
starting terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect  the  clamp  at  the  other  end  of  the  negative  cable  to  a
solid, stationary, unpainted metallic point away from the exclusive
jump  starting  terminal  and  any  moving  parts,  as  shown  in  the
illustration.

4

1

2

3

4

487

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

Start the engine of the second vehicle. Increase the engine speed
slightly  and  maintain  at  that  level  for  approximately  5  minutes  to
recharge the 12-volt battery of your vehicle.
Open  and  close  any  of  the  doors  of  your  vehicle  with  the  power
switch off.
Maintain the engine speed of the second vehicle and turn the power
switch to ON mode, then start the vehicle's engine.
Make sure the “READY” indicator comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.

Once  the  hybrid  system  starts,  have  the  vehicle  inspected  at  your
Toyota dealer as soon as possible.

5

6

7

8

9

10

488

7-2. Steps to take in an emergency

■

Starting the hybrid system when the 12-volt battery is discharged 

The hybrid system cannot be started by push-starting.

■

To prevent 12-volt battery discharge

●

Turn off the headlights and the audio system while the hybrid system is off.

●

Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.

■

When the 12-volt battery is removed or discharged

●

Information  stored  in  the  ECU  is  cleared.  When  the  12-volt  battery  is
depleted, have the vehicle inspected at your Toyota dealer.

●

Some systems may require initialization. (



P. 533)

■

When removing the 12-volt battery terminals

When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact your
Toyota dealer.

■

Charging the 12-volt battery

The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)

■

When recharging or replacing the 12-volt battery

●

In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.

●

The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.

●

The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt  battery  was  discharged.  Before  disconnecting  the  12-volt  battery,
turn the power switch off. 
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.

489

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

■

When replacing the 12-volt battery

●

Use a Central Degassing type 12-volt battery (European Regulations).

●

Use a 12-volt battery that the case size is same as the previous one (LN2),
20  hour  rate  capacity  (20HR)  is  equivalent  (64Ah)  or  greater,  and  perfor-
mance rating (CCA) is equivalent (356A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-

cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.

●

Use a 12-volt battery with a handle. If a 12-volt battery without a handle is
used, removal is more difficult.

For details, consult your Toyota dealer.

●

After replacing, firmly attach the follow-
ing items to the exhaust hole of the 12-
volt battery.
• Use  the  exhaust  hose  that  was

attached to the 12-volt battery before
replacing and confirm that it is firmly
connected to the hole section of the
vehicle.

• Use  the  exhaust  hole  plug  included

with  the  12-volt  battery  replaced  or
the one installed on the battery prior
to  the  replacement.  (Depending  on
the 12-volt battery to be replaced, the
exhaust hole may be plugged.)

Exhaust hole plug
Exhaust hole
Exhaust hose
Hole section of the vehicle

1

2

3

4

490

7-2. Steps to take in an emergency

WARNING

■

When removing the 12-volt battery terminals

Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts  any  metal  in  the  surrounding  area  when  the  positive  (+)  terminal  is
removed, a spark may occur, leading to a fire in addition to electrical shocks
and death or serious injury.

■

Avoiding 12-volt battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:

●

Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.

●

Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.

●

Do not allow the + and - clamps of the jumper cables to come into contact
with each other.

●

Do  not smoke,  use matches, cigarette lighters  or  allow  open flame near
the 12-volt battery.

■

12-volt battery precautions

The  12-volt  battery  contains  poisonous  and  corrosive  acidic  electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:

●

When  working  with  the  12-volt  battery,  always  wear  safety  glasses  and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.

●

Do not lean over the 12-volt battery.

●

In  the  event  that  battery  fluid  comes  into  contact  with  the  skin  or  eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.

●

Always wash your hands after handling the 12-volt battery support, termi-
nals, and other 12-volt battery-related parts.

●

Do not allow children near the 12-volt battery.

■

After recharging the 12-volt battery

Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.

491

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

WARNING

■

When replacing the 12-volt battery

After replacing, securely attach the exhaust hose and exhaust hole plug to
the  exhaust  hole  of  the  replaced  12-volt  battery.  If  not  properly  installed,
gases (hydrogen) may leak into the vehicle interior, and there is the possi-
ble danger of the gas igniting and exploding.

NOTICE

■

When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan or engine drive belt.

■

To prevent damaging the vehicle

The exclusive jump starting terminal is to be used when charging the 12-volt
battery  from  another  vehicle  in  an  emergency.  It  cannot  be  used  to  jump
start another vehicle.

492

7-2. Steps to take in an emergency

■

If the needle of the engine coolant temperature gauge enters
the  red  zone  or  “Engine  Coolant  Temp  High  Stop  in  a  Safe
Place See Owner’s Manual” is shown on the multi-information
display

Stop the vehicle in a safe place and turn off the air conditioning sys-
tem, and then stop the hybrid system.
If you see steam: 
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After  the  hybrid  system  has
cooled 

down 

sufficiently,

inspect  the  hoses  and  radiator
core (radiator) for any leaks.

Radiator
Cooling fan

If a large amount of coolant leaks,
immediately  contact  your  Toyota
dealer.

If your vehicle overheats

The following may indicate that your vehicle is overheating.

●

The  needle  of  the  engine  coolant  temperature  gauge  (



P.  98)

enters  the  red  zone or a loss  of  hybrid  system  power  is  experi-
enced. (For example, the vehicle speed does not increase.)

●

“Engine  Coolant Temp  High  Stop  in  a  Safe  Place  See  Owner’s
Manual” or “Hybrid System Overheated Reduced Output Power”
is shown on the multi-information display

●

Steam comes out from under the hood.

Correction procedures

1

2

3

1

2

493

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

The coolant level is satisfactory
if  it  is  between  the  “F”  and  “L”
lines on the reservoir.

Reservoir
“F” line
“L” line
Radiator cap

Add coolant if necessary.

Water  can  be  used  in  an  emer-
gency if coolant is unavailable.

Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for cool-
ant leaks from the radiator or hoses.

The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly. (The fan may not operate in freezing tem-
peratures.)

If the fan is not operating: 
Stop the hybrid system immediately and contact your Toyota dealer.
If the fan is operating: 
Have the vehicle inspected at the nearest Toyota dealer.

4

1

2

3

4

5

6

7

494

7-2. Steps to take in an emergency

■

If  “Hybrid  System  Overheated  Reduced  Output  Power”  is
shown on the multi-information display

Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After  the  hybrid  system  has
cooled  down,  inspect  the
hoses  and  radiator  core
(radiator) for any leaks.

Radiator
Cooling fan

If  a  large  amount  of  coolant
leaks,  immediately  contact
your Toyota dealer.

The coolant level is satisfac-
tory  if  it  is  between  the
“FULL”  and  “LOW”  lines  on
the reservoir.

Reservoir
“FULL”
“LOW”

Add coolant if necessary.

Water can be used in an emer-
gency if coolant is unavailable.

1

2

3

1

2

4

1

2

3

5

495

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

After  stopping  the  hybrid  system  and  waiting  for  5  minutes  or
more, start the hybrid system again and check for the multi-infor-
mation display.
If the message does not disappear:

Stop the hybrid system and contact your Toyota dealer.

If the message is not displayed:

The hybrid system temperature has dropped and the vehicle
may be driven normally.

However, if the message appears again frequently, contact your Toyota
dealer.

WARNING

■

To  prevent  an  accident  or  injury  when  inspecting  under  the  hood  of
your vehicle

Observe the following precautions. 
Failure to do so may result in serious injury such as burns.

●

If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.

●

After the hybrid system has been turned off, check that the “READY” indi-
cator is off. When the hybrid system is operating, the gasoline engine may
automatically  start,  or  the  cooling  fan  may  suddenly  operate  even  if  the
gasoline engine stops. Do not touch or approach rotating parts such as the
fan, which may lead to fingers or clothing (especially a tie, a scarf or a muf-
fler) getting caught, resulting in serious injury.

●

Do  not  loosen  the  radiator  cap  and  the  coolant  reservoir  cap  while  the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.

NOTICE

■

When adding engine/power control unit coolant

Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.

■

To prevent damage to the cooling system

Observe the following precautions:

●

Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).

●

Do not use any coolant additives.

6

496

7-2. Steps to take in an emergency

Stop  the  hybrid  system.  Set  the  parking  brake  and  shift  the  shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.

■

When it is difficult to free the vehicle

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:

1

2

3

4

5

Press 

 to turn off TRAC.

WARNING

■

When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift lever with the accelerator pedal depressed.
This  may  lead  to  unexpected  rapid  acceleration  of  the  vehicle  that  may
cause an accident resulting in death or serious injury.

497

7-2. Steps to take in an emergency

7

W

hen
 troub

le arises

NOTICE

■

To avoid damaging the transmission and other components

●

Avoid  spinning  the  front  wheels  and  depressing  the  accelerator  pedal
more than necessary.

●

If  the  vehicle  remains  stuck even  after  these procedures  are  performed,
the vehicle may require towing to be freed.

498

7-2. Steps to take in an emergency

499

8

Vehicle specifications

8-1. Specifications

Maintenance data 

(fuel, oil level, etc.).......... 500

Fuel information ................ 508
Tire information ................. 511

8-2.  Customization

Customizable features ...... 524

8-3.  Items to initialize

Items to initialize ............... 533

500

8-1.Specifications

*

1

: Unladen vehicles

*

2

: Vehicles with 215/55R17 tires

Maintenance data (fuel, oil level, etc.)

Dimensions and weights

Overall length

195.9 in. (4975 mm)

Overall width

72.8 in. (1850 mm)

Overall height

*

1

56.5 in. (1435 mm)

Wheelbase

113.0 in. (2870 mm)

Tread

Front

62.6 in. (1590 mm)
63.0 in. (1600 mm)

*

2

Rear

63.2 in. (1605 mm)
63.6 in. (1615 mm)

*

2

Vehicle capacity weight
(occupants + luggage)

940 lb. (425 kg)

501

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

■

Vehicle identification number

The  vehicle  identification  number  (VIN)  is  the  legal  identifier  for
your  vehicle.  This  is  the  primary  identification  number  for  your
Toyota. It is used in registering the ownership of your vehicle.
This number is stamped on the
top left of the instrument panel.

This number is also on the Cer-
tification Label.

■

Engine number

The engine number is stamped
on the engine block as shown.

Vehicle identification

502

8-1. Specifications

Engine

Model

A25A-FXS

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44 



 4.07 in. (87.5 



 103.4 mm)

Displacement

151.8 cu. in. (2487 cm

3

)

Valve clearance

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane rating

87 (Research Octane Number 91) or higher

Fuel tank capacity
(Reference)

13 gal. (49.3 L, 10.8 Imp. gal.)

Electric motor (Traction motor)

Type

Permanent magnet synchronous motor

Maximum output

88 kW

Maximum torque

149 ft

•lbf (202 N•m, 20.6 kgf•m)

Hybrid battery (Traction battery)

Type

Nickel-metal hydride battery

Voltage

7.2 V/module

Capacity

6.5 Ah (3HR)

Quantity

34 modules

Nominal voltage

244.8 V

503

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

*

: The engine oil capacity is a reference quantity to be used when changing

the  engine  oil.  Warm  up  the  engine  and  turn  off  the  hybrid  system,  wait
more than 5 minutes, and check the oil level on the dipstick.

■

Engine oil selection

“Toyota  Genuine  Motor  Oil”  is  used  in  your  Toyota  vehicle.  Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to sat-
isfy the following grade and viscosity.
Oil grade: API SN/RC multigrade engine oil
Recommended viscosity: SAE 0W-16

SAE  0W-16  is  the  best  choice  for
good fuel economy and good start-
ing in cold weather.
If SAE 0W-16 is not available, SAE
0W-20  oil  may  be  used.  However,
it  must  be  replaced  with SAE 0W-
16 at the next oil change.

Oil viscosity (0W-16 is explained here as an example):

• The 0W in 0W-16 indicates the characteristic of the oil which allows cold

startability. Oils with a lower value before the W allow for easier starting of
the engine in cold weather.

• The 16 in 0W-16 indicates the viscosity characteristic of the oil when the

oil is at high temperature. An oil with a higher viscosity (one with a higher
value) may be better suited if the vehicle is operated at high speeds, or
under extreme load conditions.

Lubrication system

Oil capacity 
(Drain and refill ―
reference

*

)

With filter
Without filter

4.8 qt. (4.5 L, 4.0 Imp. qt.)
4.4 qt. (4.2 L, 3.7 Imp. qt.)

Outside temperature

504

8-1. Specifications

How to read oil container label:
API  registered  marks  is  added
to  some  oil  containers  to  help
you  select  the  oil  you  should
use.

Cooling system 

Capacity 
(Reference)



Gasoline engine

6.4 qt. (6.1 L, 5.4 Imp. qt.)



Power control unit

1.9 qt. (1.8 L, 1.6 Imp. qt.)

Coolant type

Use either of the following:

• “Toyota Super Long Life Coolant” 
• Similar  high-quality  ethylene  glycol-based

non-silicate,  non-amine,  non-nitrite,  and
non-borate  coolant  with  long-life  hybrid
organic acid technology

Do not use plain water alone.

Ignition system

Spark plug

Make

DENSO FC16HR-Q8

Gap

0.031 in. (0.8 mm)

NOTICE

■

Iridium-tipped spark plugs

Use only iridium-tipped spark plugs. Do not adjust spark plug gap.

505

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

*

: The fluid capacity is a reference quantity. 

If replacement is necessary, contact your Toyota dealer. 

*

: Minimum pedal clearance when depressed with a force of 67 lbf (300 N, 31

kgf) while the hybrid system is operating.

Electrical system

12-volt battery

Open voltage at 
 68



F (20



C):

12.0 V or higher 
If  the  voltage  is  lower  than  the  standard  value,
charge the battery. 
(When  checking  the  voltage,  after  turning  the
power  switch  off,  wait  for  30  seconds  with  the
high  beam  headlights  illuminated,  then  turn  the
high beam headlights off and check the voltage.)

Charging rates

5 A max.

Transmission

Fluid capacity

*

4.1 qt. (3.9 L, 3.4 Imp. qt.)

Fluid type

Toyota Genuine ATF WS

NOTICE

■

Transmission fluid type

Using  transmission  fluid  other  than  “Toyota  Genuine ATF  WS”  may  ulti-
mately damage the transmission of your vehicle.

Brakes

Pedal clearance

*

3.3 in. (85 mm)

Pedal free play

0.04 



 0.24 in. (1 



 6 mm)

Brake pad wear limit

0.04 in. (1.0 mm)

Fluid type

SAE J1703 or FMVSS No.116 DOT 3
SAE J1704 or FMVSS No.116 DOT 4

Steering

Free play

Less than 1.2 in. (30 mm)

506

8-1. Specifications



17-inch tires



18-inch tires

Tires and wheels

Tire size

215/55R17 94V, T155/70D17 110M

Tire inflation pressure

(Recommended  cold  tire

inflation pressure)

Driving under normal conditions

Front: 

35 psi (240 kPa, 2.4 kgf/cm

2

 or bar)

Rear: 

35 psi (240 kPa, 2.4 kgf/cm

2

 or bar)

Spare: 

60 psi (420 kPa, 4.2 kgf/cm

2

 or bar)

Driving  at  high  speeds  (above  100  mph

[160  km/h])  (in  countries  where  such

speeds are permitted by law)

Add 5 psi (30 kPa, 0.3 kgf/cm

2

 or bar) to

the  front  tires  and  rear  tires.  Never

exceed  the  maximum  cold  tire  inflation

pressure indicated on the tire sidewall.

Wheel size

17 



 7 1/2 J, 17 



 4 T (compact spare)

Wheel nut torque

76 ft•lbf (103 N•m, 10.5 kgf•m)

Tire size

235/45R18 94V, T155/70D17 110M

Tire inflation pressure

(Recommended  cold  tire

inflation pressure)

Driving under normal conditions

Front: 

35 psi (240 kPa, 2.4 kgf/cm

2

 or bar)

Rear: 

35 psi (240 kPa, 2.4 kgf/cm

2

 or bar)

Spare: 

60 psi (420 kPa, 4.2 kgf/cm

2

 or bar)

Driving  at  high  speeds  (above  100  mph

[160  km/h])  (in  countries  where  such

speeds are permitted by law)

Add 5 psi (30 kPa, 0.3 kgf/cm

2

 or bar) to

the  front  tires  and  rear  tires.  Never

exceed  the  maximum  cold  tire  inflation

pressure indicated on the tire sidewall.

Wheel size

18 



 8 J, 17 



 4 T (compact spare)

Wheel nut torque

76 ft•lbf (103 N•m, 10.5 kgf•m)

507

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations



19-inch tires

A: Wedge base bulbs

B: Double end bulbs

*

: Light bulbs not listed in this table are LED bulbs.

Tire size

235/40R19 92V, T155/70D17 110M

Tire inflation pressure

(Recommended  cold  tire

inflation pressure)

Driving under normal conditions

Front: 

35 psi (240 kPa, 2.4 kgf/cm

2

 or bar)

Rear: 

35 psi (240 kPa, 2.4 kgf/cm

2

 or bar)

Spare: 

60 psi (420 kPa, 4.2 kgf/cm

2

 or bar)

Driving  at  high  speeds  (above  100  mph

[160  km/h])  (in  countries  where  such

speeds are permitted by law)

Add 5 psi (30 kPa, 0.3 kgf/cm

2

 or bar) to

the  front  tires  and  rear  tires.  Never

exceed  the  maximum  cold  tire  inflation

pressure indicated on the tire sidewall.

Wheel size

19 



 8 J, 17 



 4 T (compact spare)

Wheel nut torque

76 ft•lbf (103 N•m, 10.5 kgf•m)

Light bulbs

*

Light bulbs

Bulb No.

W

Type

Interior

Door courtesy lights

168

5

A

Vanity lights

7065

1.4

B

Trunk light



5

A

508

8-1. Specifications

■

Gasoline quality

In very few cases, driveability problems may be caused by the brand of gaso-
line you are using. If driveability problems persist, try changing the brand of
gasoline. If this does not correct the problem, consult your Toyota dealer.

■

Recommendation of the use of gasoline containing detergent additives

●

Toyota recommends the use of gasoline that contains detergent additives to
avoid the build-up of engine deposits.

●

All  gasoline  sold  in  the  U.S.A.  contains  minimum  detergent  additives  to
clean and/or keep clean intake systems, per EPA’s lowest additives concen-
tration program.

●

Toyota  strongly  recommends  the  use  of Top Tier  Detergent  Gasoline.  For
more  information  on Top Tier  Detergent  Gasoline  and  a  list  of  marketers,
please go to the official website www.toptiergas.com.

Fuel information

You must only use unleaded gasoline.
Select octane rating 87 (Research Octane Number 91) or higher.
Use  of  unleaded  gasoline  with  an  octane  rating  lower  than  87
may result in engine knocking. Persistent knocking can lead to
engine damage.

At minimum, the gasoline you use should meet the specifications of
ASTM D4814 in the U.S.A..

509

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

■

Recommendation of the use of low emissions gasoline

Gasolines  containing  oxygenates  such  as  ethers  and  ethanol,  as  well  as
reformulated gasolines, are available in some cities. These fuels are typically
acceptable for use, providing they meet other fuel requirements.
Toyota  recommends  these  fuels,  since  the  formulations  allow  for  reduced
vehicle emissions.

■

Non-recommendation of the use of blended gasoline

●

If you use gasohol in your vehicle, be sure that it has an octane rating no
lower than 87.

●

Toyota does not recommend the use of gasoline containing methanol.

■

Non-recommendation of the use of gasoline containing MMT

Some gasoline contains an octane enhancing additive called MMT (Methylcy-
clopentadienyl Manganese Tricarbonyl).
Toyota  does  not  recommend  the  use  of  gasoline  that  contains  MMT.  If  fuel
containing  MMT  is  used,  your  emission  control  system  may  be  adversely
affected.
The malfunction indicator lamp on the instrument cluster may come on. If this
happens, contact your Toyota dealer for service.

■

If your engine knocks

●

Consult your Toyota dealer.

●

You may occasionally notice light knocking for a short time while accelerat-
ing or driving uphill. This is normal and there is no need for concern.

●

Use only gasoline containing up to 15%
ethanol.
DO  NOT  use  any  flex-fuel  or  gasoline
that could contain more than 15% etha-
nol,  including  from  any  pump  labeled
E30,  E50,  E85  (which  are  only  some
examples  of  fuel  containing  more  than
15% ethanol).

DO NOT use gasoline contain-
ing more than 15% ethanol.

(30% ethanol)

(50% ethanol)

(85% ethanol)

510

8-1. Specifications

NOTICE

■

Notice on fuel quality

●

Do not use improper fuels. If improper fuels are used, the engine will be
damaged.

●

Do not use leaded gasoline.
Leaded gasoline can cause damage to your vehicle’s three-way catalytic
converters causing the emission control system to malfunction.

●

Do not use gasohol other than the type previously stated.
Other  gasohol  may  cause  fuel  system  damage  or  vehicle  performance
problems.

●

Using unleaded gasoline with an octane number or rating lower than the
level previously stated will cause persistent heavy knocking.
At worst, this will lead to engine damage.

■

Fuel-related poor driveability

If poor driveability (poor hot starting, vaporization, engine knocking, etc.) is
encountered after using a different type of fuel, discontinue the use of that
type of fuel.

■

When refueling with gasohol

Take care not to spill gasohol. It can damage your vehicle’s paint.

511

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations



Full-size tire



Compact spare tire

Tire information

Typical tire symbols

512

8-1. Specifications

Tire size (



P. 514)

Summer tires or all season tires (



P. 421)

An all season tire has “M+S” on the sidewall. A tire not marked “M+S”

is a summer tire.

TUBELESS or TUBE TYPE

A tubeless tire does not have a tube and air is directly put into the tire.

A tube type tire has a tube inside the tire and the tube maintains the air

pressure.

Radial tires or bias-ply tires

A radial tire has “RADIAL” on the sidewall. A tire not marked “RADIAL”

is a bias-ply tire.

DOT and Tire Identification Number (TIN) (



P. 513)

Location of treadwear indicators (



P. 415)

Uniform tire quality grading

For details, see “Uniform Tire Quality Grading” that follows.

Maximum cold tire inflation pressure (



P. 506)

This means the pressure to which a tire may be inflated.

Load limit at maximum cold tire inflation pressure (



P. 420)

Tire ply composition and materials

Plies are layers of rubber-coated parallel cords. Cords are the strands

which form the plies in a tire.

“TEMPORARY USE ONLY”

A  compact  spare  tire  is  identified  by  the  phrase  “TEMPORARY  USE

ONLY”  molded  on  its  sidewall.  This  tire  is  designed  for  temporary

emergency use only.

1

2

3

4

5

6

7

8

9

10

11

513

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

DOT symbol

*

Tire Identification Number (TIN)
Tire manufacturer’s identification mark
Tire size code
Manufacturer’s optional tire type code (3 or 4 letters)
Manufacturing week
Manufacturing year
Manufacturer’s code

*

: The DOT symbol certifies that the tire conforms to applicable Federal

Motor Vehicle Safety Standards.

Typical DOT and Tire Identification Number (TIN)



Type A



Type B

1

2

3

4

5

6

7

8

514

8-1. Specifications

■

Typical tire size information

The illustration indicates typical
tire size.

Tire use 
(P  =  Passenger  car  [some-
times omitted],
T = Temporary use)
Section width (millimeters)
Aspect ratio 
(tire height to section width)
Tire construction code (R = Radial, D = Diagonal)
Wheel diameter (inches)
Load index (2 digits or 3 digits)
Speed symbol (alphabet with one letter)

■

Tire dimensions

Section width
Tire height
Wheel diameter

Tire size

1

2

3

4

5

6

7

1

2

3

515

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

Bead
Sidewall
Shoulder
Tread
Belt
Inner liner
Reinforcing rubber
Carcass
Rim lines
Bead wires
Chafer

Tire section names

1

2

3

4

5

6

7

8

9

10

11

516

8-1. Specifications

This  information  has  been  prepared  in  accordance  with  regulations
issued  by  the  National  Highway  Traffic  Safety Administration  of  the
U.S. Department of Transportation.
It  provides  the  purchasers  and/or  prospective  purchasers  of  Toyota
vehicles with information on uniform tire quality grading.

Your Toyota  dealer  will  help  answer  any  questions  you  may  have  as

you read this information.

■

DOT quality grades

All passenger vehicle tires must conform to Federal Safety Require-
ments  in  addition  to  these  grades.  Quality  grades  can  be  found
where applicable on the tire sidewall between tread shoulder and
maximum section width.

For example: Treadwear 200 Traction AA Temperature A

■

Treadwear

The  treadwear  grade  is  a  comparative  rating  based  on  the  wear
rate of the tire when tested under controlled conditions on a speci-
fied government test course.

For example, a tire graded 150 would wear one and a half (1 - 1/2)

times as well on the government course as a tire graded 100.

The  relative  performance  of  tires  depends  upon  the  actual  condi-

tions of their use. Performance may differ significantly from the norm

due to variations in driving habits, service practices and differences

in road characteristics and climate.

■

Traction AA, A, B, C

The  traction  grades,  from  highest  to  lowest,  are AA, A,  B  and  C,
and  they  represent  the  tire’s  ability  to  stop  on  wet  pavement  as
measured under controlled conditions on specified government test
surfaces of asphalt and concrete.

A tire marked C may have poor traction performance.
Warning: The traction grade assigned to this tire is based on braking

(straight ahead) traction tests and does not include cornering (turn-

ing) traction.

Uniform Tire Quality Grading

517

8-1. Specifications

8

Ve
hicle

 spe
cifi

cations

■

Temperature A, B, C

The temperature grades are A (the highest), B, and C, representing
the tire’s resistance to the generation of heat and its ability to dissi-
pate  heat  when  tested  under  controlled  conditions  on  a  specified
indoor laboratory test wheel.

Sustained  high  temperature  can  cause  the  material  of  the  tire  to

degenerate and reduce tire life, and excessive temperature can lead

to sudden tire failure.
Grade C corresponds to a level of performance which all passenger

car  tires  must  meet  under  the  Federal  Motor  Vehicle  Safety  Stan-

dard No. 109.
Grades B and A represent higher levels of performance on the labo-

ratory test wheel than the minimum required by law.
Warning: The temperature grades of a tire assume that it is properly

inflated and not overloaded.

Excessive speed, underinflation, or excessive loading, either sepa-

rately  or  in  combination,  can  cause  heat  buildup  and  possible  tire

failure.