Vehicles with a rear spoiler: In certain automatic car washes, the rear spoiler
may interfere with machine operation. This may prevent the vehicle from
being cleaned properly or result in damage to the rear spoiler.

■

High pressure car washes

●

Do not allow the nozzles of the car wash to come within close proximity of
the windows.

●

Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.

Cleaning and protecting the vehicle

exterior

Perform the following to protect the vehicle and maintain it in
prime condition:

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When using a car wash
If the door handle becomes wet while the electronic key is within the effective
range, the door may lock and unlock repeatedly. In that case, follow the fol-
lowing correction procedures to wash the vehicle:

●

Place the key in a position 6 ft. (2 m) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not
stolen.)

●

Set the electronic key to battery-saving mode to disable the smart key sys-
tem. (

P. 144)

■

Aluminum wheels

●

Remove any dirt immediately by using a neutral detergent.

●

Wash detergent off with water immediately after use.

●

To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-

ing or parking in hot weather

■

Bumpers
Do not scrub with abrasive cleaners.

WARNING

■

When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may
cause the electrical components, etc. to catch fire.

■

Precautions regarding the exhaust pipes
Exhaust gasses cause the exhaust pipes to become quite hot.
When washing the vehicle, be careful not to touch the pipes until it has
cooled sufficiently, as touching a hot exhaust pipes can cause burns.

■

Precaution regarding the rear bumper with Blind Spot Monitor
If the paint of the rear bumper is chipped or scratched, the system may mal-
function. If this occurs, avoid using the system and consult your Toyota
dealer.

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6-1. Maintenance and care

NOTICE

■

To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels, etc.)

●

Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the

paint surface

• After driving in an area contaminated with soot, oily smoke, mine dust,

iron powder or chemical substances

• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface

●

If the paint is chipped or scratched, have it repaired immediately.

●

To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.

■

Cleaning the exterior lights

●

Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.

●

Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.

■

When using a high pressure car wash

●

Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if
they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts

●

Do not wash the underside of the vehicle using a high-pressure car
washer.

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● Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces

with a cloth dampened with lukewarm water.

● If dirt cannot be removed, wipe it off with a soft cloth dampened with

neutral detergent diluted to approximately 1%.
Wring out any excess water from the cloth and thoroughly wipe off
remaining traces of detergent and water.

● Remove dirt using a soft cloth or synthetic chamois dampened in a

baking soda (sodium bicarbonate) solution.

Use a solution of approximately 9% baking soda dissolved in water.

● Wipe the surface with a dry, soft cloth to remove any remaining

moisture.

● Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and dust with a soft cloth dampened with

diluted detergent.

Use a diluted water solution of approximately 5% neutral wool detergent.

● Wring out any excess water from the cloth and thoroughly wipe off

all remaining traces of detergent.

● Wipe the surface with a dry, soft cloth to remove any remaining

moisture. Allow the leather to dry in a shaded and ventilated area.

● Remove dirt and dust using a vacuum cleaner.
● Wipe it off with a soft cloth dampened with neutral detergent diluted

to approximately 1%.

● Wring out any excess water from the cloth and thoroughly wipe off

remaining traces of detergent and water.

Cleaning and protecting the vehicle

interior

The following procedures will help protect your vehicle’s interior
and keep it in top condition:

Protecting the vehicle interior

Cleaning the areas with satin-finish metal accents

Cleaning the leather areas

Cleaning the synthetic leather areas

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6-1. Maintenance and care

■

Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle's interior.

■

Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.

■

Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.

WARNING

■

Water in the vehicle

●

Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air vent, and in the trunk.
Doing so may cause the hybrid battery, electrical components, etc. to mal-
function or catch fire.

●

Do not get any of the SRS components or wiring in the vehicle interior wet.
(

P. 36)

An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.

●

Vehicles with wireless charger:
Do not let the wireless charger (

P. 360) get wet. Failure to do so may

cause the charger to become hot and cause burns or could cause electric
shock resulting in death or serious injury.

■

Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

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NOTICE

■

Cleaning detergents

●

Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Areas other than the seats and steering wheel: Organic substances

such as benzene or gasoline, alkaline or acidic solutions, dye, and
bleach

• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-

hol

• Steering wheel: Organic substances, such as thinner, and cleaner that

contains alcohol

●

Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.

■

Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:

●

Remove any dust or dirt from leather surfaces immediately.

●

Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.

●

Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.

■

Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.

■

When cleaning the inside of the windshield
Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
(

P. 231)

■

Cleaning the inside of the rear window

●

Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires or antenna. Use a cloth
dampened with lukewarm water to gently wipe the window clean. Wipe the
window in strokes running parallel to the heater wires or antenna.

●

Be careful not to scratch or damage the heater wires or antenna.

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6-2. Maintenance

General maintenance should be performed on a daily basis. This can
be done by yourself or by a Toyota dealer.

Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.

For details about maintenance items and schedules, refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.

You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty
coverage.

The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s War-
ranty Information Booklet” or “Owner’s Manual Supplement”.

Maintenance requirements

To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. It is the owner’s responsibility to
perform regular checks. Toyota recommends the following main-
tenance:

General maintenance

Scheduled maintenance

Do-it-yourself maintenance

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Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.

■

Resetting the message indicating maintenance is required
After the required maintenance is performed according to the maintenance
schedule, please reset the message.
To reset the message, perform the following procedure:

Select

on the multi-information display using the meter control switches

on the steering wheel. (

P. 105)

Select

and then press and hold

Select “Scheduled Maintenance” and then press

Select “Yes” and then press

A message will be displayed on the multi-information display when the
reset procedure has been completed.

■

Allow inspection and repairs to be performed by a Toyota dealer

●

Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.

●

Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.

WARNING

■

If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.

■

Important health and safety information

●

Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.

●

Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.
Avoid exposure and wash any affected area immediately.

●

12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. (

P. 411)

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6-2. Maintenance

General maintenance

Listed below are the general maintenance items that should be
performed  at  the  intervals  specified  in  the  “Owner’s  Warranty
Information  Booklet”  or  “Owner’s  Manual  Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you  notice  should  be  brought  to  the  attention  of  your  Toyota
dealer or qualified service shop for advice.

Engine compartment

Items

Check points

Brake fluid

Is the brake fluid at the correct
level?

(

P. 409)

Coolant

Is the coolant at the correct level?

(

P. 407)

Engine oil

Is the engine oil at the correct level?

(

P. 404)

Exhaust system

There should not be any fumes or
strange sounds.

Radiator/condenser

The radiator and condenser should
be free from foreign objects.

(

P. 408)

Washer fluid

Is there sufficient washer fluid?

(

P. 410)

Trunk

Items

Check points

12-volt battery

Check the connections. (

P. 411)

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Vehicle interior

Items

Check points

Accelerator pedal

• The accelerator pedal should

move smoothly (without uneven
pedal effort or catching).

Hybrid transmission “Park” mecha-
nism

• When parked on a slope and the

shift lever is in P, is the vehicle
securely stopped?

Brake pedal

• Does the brake pedal move

smoothly?

• Does the brake pedal have appro-

priate clearance from the floor?

(

P. 503)

• Does the brake pedal have the

correct amount of free play?

(

P. 503)

Brakes

• The vehicle should not pull to one

side when the brakes are applied.

• The brakes should work effec-

tively.

• The brake pedal should not feel

spongy.

• The brake pedal should not get

too close to the floor when the
brakes are applied.

Head restraints (adjustable type)

• Do the head restraints move

smoothly and lock securely?

Indicators/buzzers

• Do the indicators and buzzers

function properly?

Lights

• Do all the lights come on?

Parking brake

• Does the parking brake operate

normally?

• When parked on a slope and the

parking brake is on, is the vehicle
securely stopped?

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6-2. Maintenance

Seat belts

• Do the seat belts operate

smoothly?

• The seat belts should not be dam-

aged.

Seats

• Do the seat controls operate prop-

erly?

Steering wheel

• Does the steering wheel rotate

smoothly?

• Does the steering wheel have the

correct amount of free play?

• There should not be any strange

sounds coming from the steering
wheel.

Vehicle exterior

Items

Check points

Items

Check points

Doors/trunk

• Do the doors/trunk operate

smoothly?

Engine hood

• Does the engine hood lock system

work properly?

Fluid leaks

• There should not be any signs of

fluid leakage after the vehicle has
been parked.

Tires

• Is the tire inflation pressure cor-

rect?

• The tires should not be dam-

aged or excessively worn.

• Have the tires been rotated

according to the maintenance

schedule?

• The wheel nuts should not be

loose.

Windshield wipers

• The wiper blades should not show

any signs of cracking, splitting,
wear, contamination or deforma-
tion.

• The wiper blades should clear the

windshield without streaking or
skipping.

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WARNING

■

If the hybrid system is operating
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.

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6-2. Maintenance

The OBD system determines that a problem exists somewhere in the
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.

● When the 12-volt battery is disconnected or discharged

Readiness codes that are set during ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.

● When the fuel tank cap is loose

The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle may not pass the I/M test.

The error code in the OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.

Contact your Toyota dealer to prepare the vehicle for re-testing.

Emission inspection and maintenance (I/M)

programs

Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system
monitors the operation of the emission control system.

If the malfunction indicator lamp comes on

Your vehicle may not pass the I/M test in the following situations:

When the malfunction indicator lamp still remains on after sev-
eral driving trips

If your vehicle does not pass the I/M test

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Do-it-yourself service precautions

If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.

Items

Parts and tools

12-volt

battery

condition
(

P. 411)

• Grease
• Conventional wrench (for terminal clamp bolts)

Brake fluid level
(

P. 409)

• SAE J1703 or FMVSS No.116 DOT 3

SAE J1704 or FMVSS No.116 DOT 4

• Rag or paper towel
• Funnel (used only for adding brake fluid)

Engine/power
control unit cool-
ant level
(

P. 407)

• “Toyota Super Long Life Coolant” or a similar high

quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.

• Funnel (used only for adding coolant)

Engine oil level
(

P. 404)

• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)

Fuses (

P. 441)

• Fuse with same amperage rating as original

Hybrid

battery

(traction battery)

air intake vent

(

P. 434)

• Vacuum cleaner, etc.

• Phillips screwdriver

Radiator/con-
denser (

P. 408)



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6-3. Do-it-yourself maintenance

Tire

inflation

pressure

(

P. 427)

• Tire pressure gauge

• Compressed air source

Washer fluid
(

P. 410)

• Water or washer fluid containing antifreeze (for win-

ter use)

• Funnel (used only for adding water or washer fluid)

WARNING

The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.

■

When working on the engine compartment

●

Make sure that the “ACCESSORY” or “IGNITION ON” on the multi-infor-
mation display and the “READY” indicator are both off.

●

Keep hands, clothing and tools away from the moving fan and engine
drive belt.

●

Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.

●

Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.

●

Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.

■

When working near the electric cooling fan or radiator grille
Be sure the power switch is off.
With the power switch in ON mode, the electric cooling fan may automati-
cally start to run if the air conditioning is on and/or the coolant temperature
is high. (

P. 408)

■

Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.

NOTICE

■

If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.

Items

Parts and tools

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