Toyota Highlander Hybrid (2018 year). Instruction - part 34
8-1. Essential information
561
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
2
Shift the shift lever to N.
If the shift lever is shifted to N
3
After slowing down, stop the vehicle in a safe place by the road.
4
Stop the hybrid system.
If the shift lever cannot be shifted to N
3
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
4
press and hold the power
switch for
2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Press and hold for 2 seconds or
more, or press briefly 3 times or
8
more
5
Stop the vehicle in a safe place by the road.
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
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8-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (→P. 563, 564)
Situations when it is necessary to contact dealers before towing
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
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8-2. Steps to take in an emergency
563
Towing with a wheel-lift type truck
From the front
From the rear
Use a towing dolly under the rear
Use a towing dolly under the
wheels.
front wheels.
Using a flatbed truck
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
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Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
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8-2. Steps to take in an emergency
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
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8-2. Steps to take in an emergency
565
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(→P. 224)
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8-2. Steps to take in an emergency
If you think something is wrong
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
● Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
Audible symptoms
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
Operational symptoms
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
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8-2. Steps to take in an emergency
567
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning light
Warning light/Details/Actions
Brake system warning light in red (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
(U.S.A.)
• The brake system is malfunctioning
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
(Canada)
cle may be dangerous.
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Malfunction indicator lamp
Indicates a malfunction in:
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• The hybrid system;
(U.S.A.)
• The electronic engine control system; or
• The electronic throttle control system
→ Have the vehicle inspected by your Toyota dealer
(Canada)
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
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8-2. Steps to take in an emergency
Warning light
Warning light/Details/Actions
ABS warning light
Indicates a malfunction in:
(U.S.A.)
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Canada)
Parking brake warning light (warning buzzer)*2
(U.S.A.)
Indicates that the parking brake is engaged
→ Release the parking brake.
(Canada)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system;
• The Trailer Sway Control; or
• The hill-start assist control system
The light will flash when the VSC, TRAC or Trailer Sway
Control system is operating.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.6 gal. (9.7
L, 2.1 Imp. gal.) or less
→ Refuel the vehicle.
Driver’s and front passenger’s seat belt reminder light
(warning buzzer)*3
Warns the driver and/or front passenger to fasten their
seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
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8-2. Steps to take in an emergency
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Warning light
Warning light/Details/Actions
Rear seat seat belt reminder lights (warning buzzer)*4
Warns the second and/or third seat passengers to fasten
their seat belts. An indicator corresponding to an unfas-
tened second or third seat seat belt will illuminate.
→ Fasten the seat belt.
PCS (Pre-Collision System) warning light
Indicates a malfunction in the PCS (Pre-Collision System)
or that the system is temporarily unavailable due to the
vehicle being extremely hot/cold, or dirt around a front
sensor, etc. (→P. 281, 576)
→ Follow the instructions displayed on the multi-infor-
(Flashes or
mation display. (→P. 281, 576)
illuminates)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
→ P. 281
LDA (Lane Departure Alert with steering control) indica-
tor
The indicator comes on and a warning message is dis-
played to indicate that the LDA (Lane Departure Alert with
(Amber)
steering control) system is not available temporarily or has
detected a malfunction.
→ P. 577
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 576
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Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes (→P. 571)
• Flat tire (→P. 596)
→Adjust the tire inflation pressure (including the
full-size spare tire) to the specified level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
(→P. 572)
→Have the system checked by your Toyota dealer.
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8-2. Steps to take in an emergency
Warning light
Warning light/Details/Actions
Vehicle proximity notification system warning light
This warning light flashes then stays on to indicate that
there is a malfunction in the vehicle proximity notification
system.
→Have the vehicle inspected by your Toyota dealer
immediately.
*1: Brake system warning buzzer:
When there is a possible problem that could affect braking performance,
the warning light will come on and a warning buzzer will sound.
*2: Parking brake engaged warning buzzer:
→P. 580
*3: Driver’s seat belt buzzer:
The driver’s seat belt buzzer sounds to alert the driver that his or her seat
belt is not fastened. Once the power switch is turned to ON mode, the
buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph (20
km/h), the buzzer sounds once. If the seat belt is still unfastened after 24
seconds, the buzzer will sound intermittently for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a different tone for 90
more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the front passenger
that his or her seat belt is not fastened. The buzzer sounds once if the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfas-
tened after 24 seconds, the buzzer will sound intermittently for 6 seconds.
Then, if the seat belt is still unfastened, the buzzer will sound in a different
tone for 90 more seconds.
*4: Rear seat seat belt buzzer:
The second and third passenger’s seat belt buzzer sounds to alert the sec-
ond and third passengers that his or her seat belt is not fastened. The
buzzer sounds for 6 seconds after the vehicle reaches a speed of 12 mph
(20 km/h). Then, if the seat belt is still unfastened, the buzzer will sound in
a different tone for 24 more seconds.
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8-2. Steps to take in an emergency
571
■ SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (rear), driver’s
seat position sensor, driver’s seat belt buckle switch, front passenger occu-
pant classification system (ECU and sensors), “AIR BAG ON” indicator light,
“AIR BAG OFF” indicator light, front passenger’s seat belt buckle switch,
driver’s seat belt pretensioner, front passenger’s seat belt pretensioner and
force limiter, airbags, interconnecting wiring and power sources.
(→P. 43)
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
■If the malfunction indicator lamp comes on while driving
First check the following:
● Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tem-
porarily drops, the electric power steering system warning light may come
on and the warning buzzer may sound.
■When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Push-
8
ing the tire pressure warning reset switch will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such
as natural air leaks and tire inflation pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure will turn off the
warning light (after a few minutes).
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8-2. Steps to take in an emergency
■When a tire is replaced with a spare tire
Vehicles with a compact spare tire
The compact spare tire is not equipped with a tire pressure warning valve
and transmitter. If a tire goes flat, the tire pressure warning light will not
turn off even though the flat tire has been replaced with the spare tire.
Replace the spare tire with the repaired tire and adjust the tire inflation
pressure. The tire pressure warning light will go off after a few minutes.
Vehicles with a full-size spare tire
The spare tire is also equipped with the tire pressure warning valve and
transmitter. The tire pressure warning light will turn on if the tire inflation
pressure of the spare tire is low. If a tire goes flat, even though the flat tire
is replaced with the spare tire, the tire pressure warning light does not
turn off. Replace the spare tire with the repaired tire and adjust to the
proper tire inflation pressure. The tire pressure warning light will turn off
after a few minutes.
■Conditions that the tire pressure warning system may not function
properly
→P. 528
■If the tire pressure warning light frequently comes on after blinking
for 1 minute
If the tire pressure warning light frequently comes on after blinking for 1
minute when the power switch is turned to ON mode, have it checked by
your Toyota dealer.
■ Customization that can be configured at Toyota dealer
The vehicle speed linked seat belt reminder buzzer can be disabled.
(Customizable features →P. 675) However, Toyota recommends that the seat
belt reminder buzzer be operational to alert the driver and front passenger
when seat belts are not fastened.
■ Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an
audio sound.
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8-2. Steps to take in an emergency
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WARNING
■ If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your Toyota
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
When steering wheel operations are heavier than usual, grip the steering
wheel firmly and operate it using more force than usual.
■If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
● Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inflation pres-
sure adjustment, it is probable that you have a flat tire. Check the tires.
If a tire is flat, change it with the spare tire and have the flat tire
repaired by the nearest Toyota dealer.
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
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8-2. Steps to take in an emergency
WARNING
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a dif-
ferent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine
the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-tire pressure warning system) that
illuminates a low tire pressure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pressure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-
stitute for proper tire maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has not reached
the level to trigger illumination of the TPMS low tire pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-
ing system) malfunction indicator to indicate when the system is not
operating properly. The TPMS (tire pressure warning system) malfunc-
tion indicator is combined with the low tire pressure telltale (tire pressure
warning light). When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain continuously illumi-
nated. This sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction indicator is illu-
minated, the system may not be able to detect or signal low tire pres-
sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installation of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.
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8-2. Steps to take in an emergency
575
NOTICE
■ To ensure the tire pressure warning system operates properly
Do not install tires with different specifications or makers, as the tire
pressure warning system may not operate properly.
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576
8-2. Steps to take in an emergency
If a warning message is displayed
If a warning message is shown on the multi-information display,
stay calm and perform the following actions:
Master warning light
1
The master warning light also
comes on or flashes in order to
indicate that a
message is cur-
rently being displayed on the multi-
information display.
Multi-information display
2
If any of the warning message or indicator comes on again after the
following actions have been performed, contact your Toyota dealer.
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8-2. Steps to take in an emergency
577
Warning message and warning buzzer list
Warning message
Details/Actions
Indicates that:
• There is a high possibility of a frontal collision;
or
• The pre-collision braking function is operating
A buzzer also sounds.
→ Slow the vehicle by applying the brakes.
Indicates that the hybrid system was stopped
with the shift lever not in P
A buzzer also sounds.
→ Shift the shift lever to P.
(Flashes)
Indicates that the hybrid system was stopped
while driving
A buzzer also sounds.
→ Stop the vehicle in a safe place such as the
shoulder of a road.
(Flashes)
Indicates that your vehicle is nearing the vehicle
ahead
(in vehicle-to-vehicle distance control
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mode)
A buzzer also sounds.
→ Slow the vehicle by applying the brakes.
Indicates that the vehicle has deviated from the
lane (while the LDA [Lane Departure Alert with
steering control] system is operating)
• The lane line on the side the vehicle has
deviated from flashes in amber.
• A buzzer also sounds.
→ Check around the vehicle and back to
(Amber)
inside of the lane lines.
(Flashes)
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