Toyota Prius Prime (2020 year). Owner's manual - part 18

 

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Toyota Prius Prime (2020 year). Owner's manual - part 18

 

 

280

4-2. Opening, closing and locking the doors

Wireless remote control

Locks all the doors

Check  that  the  door  is  securely
locked.

Unlocks all the doors

Pressing the button unlocks the
driver’s  door.  Pressing  the  but-
ton  again  within  3  seconds
unlocks the other doors.
Press and hold to open the side
windows.

*

*

: This setting must be customized at your Toyota dealer.

Operation signals
Doors:
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: Once; Unlocked: Twice)
Side windows:
A buzzer sounds to indicate that the side windows are operating.

Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.

When the door cannot be locked by the lock sensor on the surface of the
door handle

Door lock buzzer
If  an  attempt  to  lock  the  doors  is  made  when  a  door  is  not  fully  closed,  a
buzzer sounds continuously for 5 seconds. Fully close the door to stop the
buzzer, and lock the vehicle once more.

If the smart key system or the wireless remote control does not operate
properly

Use the mechanical key to lock and unlock the doors. (

P. 699)

Replace the key battery with a new one if it is depleted. (

P. 635)

1

2

When  the  door  cannot  be  locked  even  if
the lock sensor on the surface of the door
handle  is  touched  by  a  finger,  touch  the
lock sensor with the palm.
When gloves are being worn, remove the
gloves.

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Door lock switches

Locks all the doors
Unlocks all the doors

Inside lock buttons

Locks the door
Unlocks the door

The  front  doors  can  be  opened
by  pulling  the  inside  handle
even  if  the  lock  buttons  are  in
the lock position.

Move the inside lock button to the lock position.
Close the door.

The door cannot be locked if the power switch is in ACCESSORY or
ON mode, or the electronic key is left inside the vehicle.

The key may not be detected correctly and the door may be locked.

Locking and unlocking the doors from the inside

1
2

1
2

Locking the front doors from the outside without a key

1

2

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4-2. Opening, closing and locking the doors

The door cannot be opened from
inside the vehicle when the lock is
set.

Unlock
Lock

These locks can be set to prevent
children  from  opening  the  rear
doors.  Push  down  on  each  rear
door switch to lock both rear doors.

The following functions can be set or canceled:

For instructions on customizing, refer to P. 741.

Rear door child-protector lock

1
2

Automatic door locking and unlocking systems

Function

Operation

Shift position linked door
locking function

Shifting the shift position to any positions other
than P locks all the doors.

Shift position linked door
unlocking function

Shifting  the  shift  position  to  P  unlocks  all  the
doors.

Speed  linked  door  lock-
ing function

All the doors are locked when the vehicle speed
is approximately 12 mph (20 km/h) or higher.

Driver’s door linked door
unlocking function

All  the  doors  are  unlocked  when  the  driver’s
door is opened within approximately 45 seconds
after turning the power switch off.

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Switching the door unlock function
It is possible to set which doors the entry function unlocks. 

Turn the power switch off.

When the indicator on the key surface is turned off, push and hold 

, “A/C”

or 

  for  approximately  5  seconds  while  pushing  the 

  button  on  the

key. 

The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at least
5 seconds, and repeat step  .)

Using the mechanical key
The doors can also be locked and unlocked with the mechanical key. 
(

P. 699)

Open door warning buzzer
If the vehicle speed reaches 3 mph (5 km/h), the master warning light flashes
and a buzzer sounds to indicate that the door(s) is not fully closed.
The open door(s) is displayed on the multi-information display.

Conditions affecting the operation of the smart key system or wireless
remote control
P. 293

Customization
Settings (e.g. unlocking function using a key) can be changed. 
(Customizable features: 

P. 741)

Multi-information 

display

Unlocking doors

Beep

Hold the driver’s door handle
to  unlock  only  the  driver’s
door.

Exterior:  Beeps  three
times
Interior: Pings once

Hold  the  passenger’s  door
handle  or  back  door  opener
to unlock all the doors.

Hold the front door handle or
back  door  opener  to  unlock
all the doors.

Exterior: Beeps twice 
Interior: Pings once

1

2

2

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4-2. Opening, closing and locking the doors

WARNING

To prevent an accident
Observe the following precautions while driving the vehicle.
Failure  to  do  so  may  result  in  a  door  opening  and  an  occupant  could  be
thrown out of the vehicle, resulting in death or serious injury.

Ensure that all doors are properly closed and locked.

Do not pull the inside handle of the doors while driving. 
Be especially careful for the front doors, as the doors may be opened even
if the inside lock buttons are in locked position.

Set the rear door child-protector locks when children are seated in the rear
seats.

When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an
incline,  whether  there  is  enough  space  for  a  door  to  open  and  whether  a
strong  wind  is  blowing.  When  opening  or  closing  the  door,  hold  the  door
handle tightly to prepare for any unpredictable movement.

When using the wireless remote control and operating the power win-
dows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the side
window. Also, do not allow children to operate the wireless remote control. It
is  possible  for  children  and  other  passengers  to  get  caught  in  the  power
window.

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Back door

Smart key system (if equipped)

Carry the electronic key to enable this function.

Locks all the doors

Check  that  the  door  is  securely
locked.

Unlocks all the doors

The  doors  cannot  be  unlocked
for 3 seconds after the doors are
locked.

Wireless remote control

P. 280

Door lock switches

P. 281

Raise the back door while pushing
up the back door opener switch.

The  back  door  can  be  unlocked/locked  and  opened/closed  by
the following procedures.

1

2

Opening the back door from outside the vehicle

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4-2. Opening, closing and locking the doors

Lower  the  back  door  using  the
back door handle, and make sure
to push the back door down from
the outside to close it.

Be careful not to pull the back door
sideways  when  closing  the  back
door with the handle.

Luggage compartment light
The luggage compartment light turns on when the back door is opened with
the luggage compartment light switch on.

If the back door opener is inoperative
The back door can be unlocked from the inside.

When closing the back door 

On
Off
When the power switch is turned off, the
light  will  go  off  automatically  after  20
minutes.

Remove the cover.
To prevent damage, cover the tip of the
screwdriver with a rag.

Move the lever.

1

2

1

2

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WARNING

Observe the following precautions.
Failure to do so may result in death or serious injury.

Before driving

Make sure that the back door is fully closed. If the back door is not fully
closed, it may open unexpectedly while driving and hit near-by objects or
luggage in the luggage compartment may be thrown out, causing an acci-
dent.

Do not allow children to play in the luggage compartment.
If  a  child  is  accidentally  locked  in  the  luggage  compartment,  they  could
have heat exhaustion or other injuries.

Do not allow a child to open or close the back door.
Doing  so  may  cause  the  back  door  to  open  unexpectedly,  or  cause  the
child’s hands, head, or neck to be caught by the closing back door.

Important points while driving

Keep the back door closed while driving.
If the back door is left open, it may hit near-by objects or luggage in the
luggage compartment may be thrown out, causing an accident.

Never let anyone sit in the luggage compartment. In the event of sudden
braking, sudden swerving or a collision, they are susceptible to death or
serious injury. 

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4-2. Opening, closing and locking the doors

WARNING

Operating the back door
Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.

Remove  any  heavy  loads,  such  as  snow  and  ice,  from  the  back  door
before opening it. Failure to do so may cause the back door to suddenly
shut again after it is opened.

When  opening  or  closing  the  back  door,  thoroughly  check  to  make  sure
the surrounding area is safe. 

If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.

Use caution when opening or closing the back door in windy weather as it
may move abruptly in strong wind.

Do not pull on the back door damper stay to close the back door, and do
not hang on the back door damper stay. 
Doing so may cause hands to be caught or the back door damper stay to
break, causing an accident.

If a bicycle carrier or similar heavy object is attached to the back door, it
may suddenly shut again after being opened, causing someone’s hands,
head or neck to be caught and injured. When installing an accessory part
to the back door, using a genuine Toyota part is recommended.

The back door may suddenly shut if it is
not  opened  fully.  It  is  more  difficult  to
open  or  close  the  back  door  on  an
incline  than  on  a  level  surface,  so
beware  of  the  back  door  unexpectedly
opening or closing by itself. Make sure
that  the  back  door  is  fully  open  and
secure  before  using  the  luggage  com-
partment. 

When closing the back door, take extra
care  to  prevent  your  fingers  etc.  from
being caught.

When closing the back door, make sure
to press it lightly on its outer surface. If
the  back  door  handle  is  used  to  fully
close  the  back  door,  it  may  result  in
hands or arms being caught.

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NOTICE

Back door damper stays
The  back  door  is  equipped  with  damper  stays  that  hold  the  back  door  in
place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.

Do not place your hand on the damper stay or apply lateral forces to it.

Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.

Do not touch the damper stay rod with
gloves or other fabric items.

Do  not  attach  any  accessories  other
than  genuine  Toyota  parts  to  the  back
door.

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4-2. Opening, closing and locking the doors

Smart key system

● Unlocks and locks the doors (P. 279)
● Unlocks and locks the back door (if equipped) (P. 285)
● Unlocks the charging port lid (if equipped) (P. 122)
● Unlocks and locks the charging connector (if equipped) (P. 125)
● Starts the hybrid system (P. 336)

Antenna location

The  following  operations  can  be  performed  simply  by  carrying
the electronic key on your person, for example in your pocket.
The driver should always carry the electronic key.

Antenna  outside  the  cabin  (driver’s
side)
Antenna  outside  the  cabin  (front  pas-
senger’s side)

*

Antennas inside the cabin
Antenna  outside  the  luggage  compart-
ment

*

Antenna outside the charging port lid

*

*

: If equipped

1

2

3

4

5

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Effective range (areas within which the electronic key is detected)

When  unlocking  the  charging  port  lid,  when  locking  and  unlocking  the
charging connector

*

The system can be operated when the electronic key is within about 2.3
ft. (0.7 m) of the charging port lid.
When starting the hybrid system or changing power switch modes
The system can be operated when the electronic key is inside the vehi-
cle.

*

: If equipped

Alarms and warning messages
An alarm sounds and warning message displays shown on the multi-informa-
tion display are used to protect against unexpected accidents or theft of the
vehicle resulting from erroneous operation. When a warning message is dis-
played, take appropriate measures based on the displayed message.
When only an alarm sounds, circumstances and correction procedures are as
follows.

When locking or unlocking the doors
The  system  can  be  operated  when
the  electronic  key  is  within  about
2.3 ft. (0.7 m) of driver’s door handle,
front  passenger’s  door  handle

*

  and

back  door  opener  switch

*

.  (Only  the

doors detecting the key can be oper-
ated.)

Alarm

Situation

Correction procedure

Exterior 

alarm

sounds  once  for  5
seconds

An  attempt  was  made  to
lock the vehicle while a door
was open.

Close  all  of  the  doors
and  lock  the  doors
again.

Interior 

alarm

pings repeatedly

The  power  switch  was
turned 

to  ACCESSORY

mode while the driver’s door
was open (The driver’s door
was  opened  when  the
power 

switch 

was 

in

ACCESSORY mode).

Turn  the  power  switch
off  and  close  the
driver’s door.

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When  “Smart  Key  System  malfunction  See  owner’s  manual”  is  dis-
played on the multi-information display
The  system  may  be  malfunctioning.  Have  the  vehicle  inspected  by  your
Toyota dealer immediately.

Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.

In  the  following  situations,  the  smart  key  system  may  take  some  time  to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of

the outside of the vehicle for 10 minutes or longer.

• The smart key system has not been used for 5 days or longer.

If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.

Electronic Key Battery-Saving Function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.

Press 

  twice  while  pressing  and

holding 

. Confirm that the electronic

key indicator flashes 4 times.
While the battery-saving mode is set, the
smart  key  system  cannot  be  used.  To
cancel the function, press any of the elec-
tronic key buttons.

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Conditions affecting operation
The smart key system, wireless remote control and immobilizer system use
weak  radio  waves.  In  the  following  situations,  the  communication  between
the electronic key and the vehicle may be affected, preventing the smart key
system, wireless remote control and immobilizer system from operating prop-
erly. (Ways of coping: 

P. 699)

When the electronic key battery is depleted

Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise

When  the  electronic  key  is  in  contact  with,  or  is  covered  by  the  following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs

When other wireless key (that emit radio waves) is being used nearby

When  carrying  the  electronic  key  together  with  the  following  devices  that
emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless commu-

nication devices

• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems

If window tint with a metallic content or metallic objects are attached to the
rear window

When  the  electronic  key  is  placed  near  a  battery  charger  or  electronic
devices

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Note for the entry function

Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near

the ground, or in a high place when the doors are locked or unlocked.

• The electronic key is on the instrument panel, floor, or in the door pockets

or glove box when the hybrid system is started or power switch modes
are changed.

Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.

As long as the electronic key is within the effective range, the doors may be
unlocked or locked by anyone.

Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.

The doors may unlock if a large amount of water splashes on the door han-
dle, such as in the rain or in a car wash when the electronic key is within the
effective range. (The door will automatically be locked after approximately
60 seconds if the doors are not opened and closed.)

If the wireless remote control is used to lock the doors when the electronic
key  is  near  the  vehicle,  there  is  a  possibility  that  the  door  may  not  be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)

Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.

If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In this case, follow the
following correction procedures to wash the vehicle.
• Place the electronic key in a location 6 ft. (2 m) or more away from the

vehicle. (Take care to ensure that the key is not stolen.)

• Set electronic key to battery-saving mode to disable the smart key sys-

tem. (

P. 292)

If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.

The  lock  sensor  may  not  work  properly  if  it  comes  into  contact  with  ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again.

A sudden approach to the effective range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the origi-
nal position and check that the doors unlock before pulling the door handle
again.

If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped. 

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4-2. Opening, closing and locking the doors

4

Op
eration

 o

f each

 compo

nen
t

When the vehicle is not driven for extended periods

To prevent theft  of the vehicle, do not  leave the  electronic  key within 6  ft.
(2 m) of the vehicle.

The smart key system can be deactivated in advance. (

P. 741)

To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention may not operate.)

If the smart key system does not operate properly

Locking and unlocking the doors: Use the mechanical key. (

P. 699)

Starting the hybrid system: 

P. 700

Customization
Settings (e.g. smart key system) can be changed. 
(Customizable features: 

P. 741)

If the smart key system has been deactivated in a customized setting

Unlocking and locking the doors:
Use the wireless remote control or mechanical key. (

P. 280, 699)

Unlocking the charging port lid: 

P. 123

Unlocking and locking the charging connector: 

P. 127

Starting the hybrid system and changing power switch modes: 

P. 700

Stopping the hybrid system: 

P. 337

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