Toyota Highlander (2018 year). Manual - part 120

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Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.

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When contacting the response center
You may be unable to contact the response center if the network is busy.

When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, the green
indicator light comes on, indicating that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction

(contact your Toyota dealer)

● No indicator light (off) = Safety Connect service not active

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Automatic Collision Notification

In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to describe the situation, and requests that
assistance be sent to the location.

Safety Connect LED light Indicators

Safety Connect services

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Stolen Vehicle Location

If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.

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Emergency Assistance Button (“SOS”)

In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.

If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.

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Enhanced Roadside Assistance

Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.

Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance services and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

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Important! Read this information before using Safety Connect.

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Exposure to radio frequency signals

The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio
frequency (RF) signals.

In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wire-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Standards Institute) C95.1 [1992]
● NCRP (National Council on Radiation Protection and Measure-

ment) Report 86 [1986]

● ICNIRP (International Commission on Non-Ionizing Radiation

Protection) [1996]

Those standards were based on comprehensive and periodic eval-
uations of the relevant scientific literature. Over 120 scientists, engi-
neers, and physicians from universities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).

The design of Safety Connect complies with the FCC guidelines in
addition to those standards. 

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Certification for Safety Connect
FCC ID: O6Y-CDMRF101

FCC ID: XOECDMRF101B

FCC ID: N7NGTM2

NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

FCC WARNING:

Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

Safety information for Safety Connect

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To turn the compass on or off,
press the button for more than 3
seconds.

Compass

∗

∗

: If equipped

The compass on the inside rear view mirror indicates the direc-
tion in which the vehicle is heading.

Operation

Displays and directions

Display

Direction

N

North

NE

Northeast

E

East

SE

Southeast

S

South

SW

Southwest

W

West

NW

Northwest