Subaru Solterra (2023 year). Manual in english - page 4

1-3. Emergency assistance

stolen vehicle, SUBARU SOL-
TERRA CONNECT vehicle
location data may, under certain
circumstances, be shared with
third parties to locate your vehi-
cle. Further information is avail-
able at Toyota.com.

■

Emergency Assistance But-
ton (“SOS”)

In the event of an emergency on
the road, push the “SOS” button
to reach the SUBARU SOL-
TERRA CONNECT response
center. The answering agent will
determine your vehicle’s loca-
tion, assess the emergency, and
dispatch the necessary assis-
tance required.

If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.

■

Enhanced Roadside Assis-
tance

Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based SUB-
ARU road side assistance.
Subscribers can press the
“SOS” button to reach a SUB-
ARU SOLTERRA CONNECT
response-center agent, who can
help with a wide range of needs,
such as: towing, flat tire etc. For
a description of the Enhanced
Roadside Assistance services
and their limitations, please see
the SUBARU SOLTERRA CON-
NECT Terms and Conditions,

which are available at Toy-
ota.com.

Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
SUBARU SOLTERRA CON-
NECT;
The SUBARU SOLTERRA
CONNECT system installed in
your vehicle is a low-power
radio transmitter and receiver. It
receives and also sends out
radio frequency (RF) signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.



ANSI (American National
Standards Institute) C95.1
[1992]



NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]



ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]

Those standards were based on

Safety information for
SUBARU SOLTERRA
CONNECT

1-3. Emergency assistance

Fo
r s

nd
s

rity

comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of SUBARU SOL-
TERRA CONNECT complies
with the FCC guidelines in addi-
tion to those standards.

1-4. Theft deterrent system

1-4.Theft deterrent system

The indicator light flashes after
the power switch has been
turned to OFF to indicate that
the system is operating.
The indicator light goes off after
the power switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.

■

System maintenance

The vehicle has a maintenance-free

type immobilizer system.

■

Conditions that may cause the

system to malfunction

●

If the grip portion of the key is in

contact with a metallic object

●

If the key is in close proximity to or

touching a key to the security sys-

tem (key with a built-in transpon-

der chip) of another vehicle

Immobilizer system

The vehicle’s keys have
built-in transponder chips
that prevent the EV system
from starting if a key has
not been previously regis-
tered in the vehicle’s on-
board computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.

This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.

Operating the system

NOTICE

■

To ensure the system oper-

ates correctly

Do not modify or remove the sys-

tem. If modified or removed, the

proper operation of the system

cannot be guaranteed.

1-4. Theft deterrent system

Fo
r s

nd
s

rity

■

Items to check before lock-
ing the vehicle

To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:



Nobody is in the vehicle.



The side windows are closed
before the alarm is set.



No valuables or other per-
sonal items are left in the
vehicle.

■

Setting

Close the doors and hood, and
lock all the doors. The system
will be set automatically after 30
seconds.

The security indicator changes from
being on to flashing when the sys-
tem is set.
The alarm can also be set using the
mechanical key.
If all doors are closed with hood
open, alarm system can be set.

■

Canceling or stopping

Do one of the following to deac-
tivate or stop the alarm:



Unlock the doors.



Turn the power switch to ACC
or ON, or start the EV system.
(The alarm will be deactivated
or stopped after a few sec-
onds.)

■

System maintenance

The vehicle has a maintenance-free

type alarm system.

■

Triggering of the alarm

The alarm may be triggered in the

following situations:

(Stopping the alarm deactivates the

alarm system.)
If a door is unlocked using the

mechanical key while the alarm is

set, a warning will sound intermit-

tently for approximately 10 seconds.
If the alarm is not canceled or

stopped during this time, the warn-

ing pattern changes and the warning

sounds for a certain period of time.

Alarm

The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:



A locked door is unlocked
or opened in any way other
than using the entry func-
tion or wireless remote con-
trol or mechanical key. (The
doors will lock again auto-
matically.)



The hood is opened.

Setting/canceling/stop-
ping the alarm system

1-4. Theft deterrent system

●

A person inside the vehicle opens

a door or hood, or unlocks the

vehicle using an inside lock but-

ton.

●

The 12-volt battery is recharged or

replaced when the vehicle is

locked. (



P.546)

■

Alarm-operated door lock

In the following cases, depending

on the situation, the door may auto-

matically lock to prevent improper

entry into the vehicle:

●

When a person remaining in the

vehicle unlocks the door and the

alarm is activated.

●

While the alarm is activated, a

person remaining in the vehicle

unlocks the door.

●

When recharging or replacing the

12-volt battery.

NOTICE

■

To ensure the system oper-

ates correctly

Do not modify or remove the sys-

tem. If modified or removed, the

proper operation of the system

cannot be guaranteed.

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Electric Vehicle system

2-1. Electric vehicle system

Electric Vehicle system fea-

tures .............................

Electric Vehicle system pre-

cautions........................

Battery Electric Vehicle driv-

ing tips..........................

Driving range..................

2-2. Charging

Charging equipment.......

AC charging cable..........

Locking and unlocking AC

charging connector.......

Power sources that can be

used .............................

Charging methods..........

Charging tips..................

Things to know before

charging ....................

100

How to use AC charging

..................................

103

How to use DC charging

..................................

111

Using the charging schedule

function......................

116

Using My Room Mode

127

When charging cannot be

carried out .................

131

2-1. Electric vehicle system

2-1.Electric vehicle system

The illustration is an example for explanation and may differ from the actual
item.

ESU: Electricity Supply Unit (built in onboard traction battery
charger/DC-DC converter)
Electric motor (traction motor)/Inverter (front/rear)

Traction battery

Provides electricity to the electric motor.

Charging port

Electric Vehicle system features

Battery electric vehicles are considerably different from con-
ventional vehicles.
They use electricity charged in a traction battery, to drive the
electric motor. Since battery electric vehicles are driven using
electricity, they do not emit any emissions such as CO

(Car-

bon Dioxide) and NOx (Nitrogen Oxides). Battery electric
vehicles are environmentally friendly vehicles.

System components

2-1. Electric vehicle system

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12-volt battery

Provides electricity to various vehicle systems such as the SRS airbags,
headlights, wipers, etc.

■

When braking (regenera-
tive braking)

The electric motor (traction
motor) charges the traction bat-
tery.
The driving range can be
extended by actively using this
regenerative braking to store
electricity in the traction battery.

The battery electric vehicle is
driven using electricity, which is
received from an external power
source and stored in the traction
battery. Not only public charging
stations, but also household out-
lets can be used for charging.
Procedures are different from
refueling a conventional vehi-
cle. Therefore, make sure to
read the following thoroughly.



Charging equipment (



P.83)



AC charging cable (



P.85)



Power sources that can be
used (



P.100)



Things to know before
charging (



P.100)



How to charge your vehicle
(



P.103, 111)



When charging cannot be
performed normally (



P.131)

■

Regenerative braking

In the following situations, kinetic

energy is converted to electric

energy and deceleration force can

be obtained in conjunction with the

recharging of the traction battery.

●

The accelerator pedal is released

while driving with the shift position

in D.

●

The brake pedal is depressed

while driving with the shift position

in D.

■

Charging the 12-volt battery

The 12-volt battery is charged from

the traction battery when the EV

system is operated or while the trac-

tion battery is being charged.
If the vehicle has not been used for

a long time, the 12-volt battery may

become low due to self-discharge. If

this occurs, follow the correct proce-

dures. (



P.544)

■

When not using the vehicle for

an extended period of time

●

When the vehicle will not be used

for an extended period of time,

charge the traction battery once a

month.

This protects the traction battery

from extreme voltage decline due

to self discharging.

●

When the vehicle will not be used

for an extended period of time, the

12-volt battery will be charged

from the traction battery to reduce

the risk of the 12-volt battery dis-

charged. In this case, the cooling

fan may operate, however it is not

not a malfunction.

●

To prevent the 12-volt battery from

being discharged, do not leave the

charging port lid open or the

charging cable connected to the

vehicle.

Charging

2-1. Electric vehicle system

■

Charging the traction battery

Be sure to maintain the traction bat-

tery charge level suitable for your

driving needs.
If the traction battery fully dis-

charges, the vehicle cannot be

driven at all. When the battery

becomes low, charge it as soon as

possible.

■

If the traction battery becomes

low

●

If the traction battery becomes

low, the traction battery charge

warning light comes on or flashes

and a message will be displayed

on the multi-information display.

(



P.518)

●

If the traction battery is completely

discharged, the EV system cannot

be started and driving will not be

possible. When the traction bat-

tery becomes low, charge it as

soon as possible.

■

Sounds and vibrations specific

to a battery electric vehicle

Because there is no engine sound

or vibration, it is easy to mistake the

battery electric vehicle for being off

when it is actually still running, as

indicated by the “READY” indicator

being illuminated. For safety, make

sure to always shift the shift position

to P and apply the parking brake

when parked.
Before and after the EV system is

started, the following sounds and

vibrations may occur. However,

these sounds and/or vibrations are

not signs of malfunctions:

●

The brake system operation

sound may be heard from the

front of the vehicle when the

driver’s door is opened.

●

Motor sounds may be heard from

the motor compartment or lug-

gage compartment.

●

Electrical relay sounds may be

heard from the motor compart-

ment when the EV system starts

or stops.

●

Relay operating sounds such as a

snap or soft clank will be emitted

from the traction battery in the fol-

lowing situations:

• When the EV system is started or

stopped

• When charging starts or com-

pletes

• When the vehicle is driven the first

time after the traction battery has

been charged using DC charging

●

Sounds may be heard due to

regenerative braking when the

brake pedal is depressed or as

the accelerator pedal is released.

●

Cooling fan operating sounds

from the radiator.

●

The operation sound of the air

conditioning system (air condition-

ing compressor, blower motor).

■

Maintenance, repair, recycling,

and disposal

Contact your SUBARU dealer

regarding maintenance, repair, recy-

cling and disposal. Do not dispose

of the vehicle yourself.

A sound which changes in
accordance with the driving
speed, will be played in order to
warn people nearby of the vehi-
cle’s approach. This sound may
be heard inside the vehicle. The
sound will stop when the vehicle
speed exceeds approximately
23 mph (37 km/h).

■

Acoustic Vehicle Alerting Sys-

tem

In the following cases, the Acoustic

Vehicle Alerting System may be dif-

ficult for surrounding people to hear.

Acoustic Vehicle Alerting
System

2-1. Electric vehicle system

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●

In very noisy areas

●

In the wind or the rain

Also, as the Acoustic Vehicle Alert-
ing System is installed on the front
of the vehicle, it may be more diffi-
cult to hear from the rear of the vehi-
cle compared to the front.

2-1. Electric vehicle system

The illustration is an example for explanation and may differ from the actual
item.

Warning label

High voltage cables (orange)

ESU: Electricity Supply Unit (built in onboard traction battery
charger/DC-DC converter)
Service plug

AC charging inlet

Electric Vehicle system precautions

Be careful of the high voltage components (nominal voltage
at 355.2 V), such as the traction battery, electricity supply
unit, orange colored high voltage cables, and electric motor,
as well as high temperature components such as the cooling
radiator, which are provided on the battery electric vehicle.
For the high voltage components, warning labels are pro-
vided on them. Read them when they need to be handled.

System components

2-1. Electric vehicle system

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DC charging inlet

Traction battery

Electric motor (traction motor)/Inverter (front/rear)

Air conditioning compressor

■

Electromagnetic waves

●

High-voltage parts and cables on

the battery electric vehicles incor-

porate electro-magnetic shield-

ing, and therefore emit

approximately the same amount

of electromagnetic waves as con-

ventional gasoline-powered vehi-

cles or home electronic

appliances.

●

Your vehicle may cause sound

interference in some third party-

produced radio parts.

■

Traction battery (Lithium-ion

battery)

The traction battery has a limited

service life.
The traction battery capacity (the

ability to store energy) reduces with

time and use in the same way as

other rechargeable batteries. The

extent at which capacity reduces

changes drastically depending on

the environment (outside tempera-

ture, etc.) and usage conditions,

such as how the vehicle is driven

and how the traction battery is

charged.
This is a natural characteristic of

lithium-ion batteries, and is not a

malfunction. Also, even though the

driving range decreases when the

traction battery capacity reduces,

vehicle performance does not sig-

nificantly become worse. In order to

reduce the possibility of the capacity

reducing, follow the directions listed

on P.101, “Capacity reduction of the

traction battery”.

■

Starting the EV system in an

extremely cold environment

When the traction battery is

extremely cold (below approxi-

mately -22°F [-30°C]) due to the

temperature outside of the vehicle, it

may not be possible to start the EV

system. In this case, try to start the

EV system again after the tempera-

ture of the traction battery increases

due to the outside temperature

increasing, etc.

WARNING

■

High-voltage precautions

The vehicle has high voltage DC

and AC systems as well as a 12-

volt system.
DC and AC high voltage systems

are very dangerous and can

cause severe burns and electric

shock that may result in death or

serious injury.

●

Never touch, disassemble,

remove, or replace the high volt-

age parts, cables (orange) or

their connectors.

●

The EV system will become hot

after starting as the system

uses high voltage. Be careful of

both the high voltage and the

high temperature, and always

obey the warning labels

attached to the vehicle.

2-1. Electric vehicle system

WARNING

●

Never try to open the service

plug access hole located under

the floor. The service plug is

used only when the vehicle is

being serviced and is subject to

high voltage.

■

Road accident cautions

Observe the following precautions

to reduce the risk of death or seri-

ous injury:

●

Stop the vehicle in a safe place

to prevent subsequent acci-

dents. While depressing the

brake pedal, apply the parking

brake and shift the shift position

to P to stop the EV system.

Then, slowly release the brake

pedal.

●

Do not touch the high voltage

parts, cables (orange) and con-

nectors.

●

If electric wires are exposed

inside or outside your vehicle,

an electric shock may occur.

Never touch exposed electric

wires.

●

Do not touch the traction battery

if liquid is leaking from or

adhered to it. If electrolyte

(Organic Carbonate-based

electrolyte) from the traction

battery comes into contact with

the eyes or skin, it could cause

blindness or skin wounds. In the

unlikely event that it comes into

contact with the eyes or skin,

wash it off immediately with a

large amount of water, and seek

immediate medical attention.

●

If electrolyte is leaking from the

traction battery, do not

approach the vehicle.

Even in the unlikely event that

the traction battery has been

damaged, the internal construc-

tion of the battery will prevent a

large amount of electrolyte from

leaking out. However, if electro-

lyte leaks, vapors will be emit-

ted. These vapors are an irritant

to skin and eyes and could

cause acute poisoning if

inhaled.

●

Do not bring burning or high-

temperature items close to the

electrolyte. The electrolyte may

ignite and cause a fire.

●

If a fire occurs in the battery

electric vehicle, leave the vehi-

cle as soon as possible. Never

use a fire extinguisher that is

not meant for electrical fires.

Using even a small amount of

water may be dangerous.

●

If your vehicle needs to be

towed, be sure to transport the

vehicle with the four wheels

raised. If the vehicle is towed

with the wheels which are con-

nected to the electric motor

(traction motor) contacting the

ground, electricity generated by

the operation of the motor may

cause a fire to occur depending

on the nature of the damage or

malfunction. (



P.511)

2-1. Electric vehicle system

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WARNING

●

Carefully inspect the ground

under the vehicle. If leaked liq-

uid (other than water from the

air conditioning) is found on the

ground, the traction battery may

have been damaged. Leave the

vehicle as soon as possible.

In addition, contact your SUB-

ARU dealer with regard to the

leakage found on the ground.

Even in the event of a minor

accident, the traction battery

and surrounding parts may be

damaged. In case of an acci-

dent, have the traction battery

inspected at a SUBARU dealer.

■

Traction battery

●

Your vehicle contains a sealed

lithium-ion battery.

●

Never resell, hand over or mod-

ify the traction battery. To pre-

vent accidents, traction

batteries that have been

removed from a disposed vehi-

cle are collected through your

SUBARU dealer. Do not dis-

pose of the battery yourself.

Unless the battery is properly

collected, the following may

occur, resulting in death or seri-

ous injury:

• Do not illegally dispose of or

dump the traction battery, and it

is hazardous to the environment

or someone may touch a high

voltage part, resulting in an

electric shock.

• The traction battery is intended

to be used exclusively with your

battery electric vehicle. If the

traction battery is used outside

of your vehicle or modified in

any way, accidents such as

electric shock, heat generation,

smoke generation, an explo-

sion and electrolyte leakage

may occur. When reselling or

handing over your vehicle, the

possibility of an accident is

extremely high because the per-

son receiving the vehicle may

not be aware of the dangers

from these modifications.

●

If your vehicle is disposed of

without the traction battery hav-

ing been removed, there is a

danger of serious electric shock

if high voltage parts, cables and

their connectors are touched. In

the event that your vehicle must

be disposed of, the traction bat-

tery must be disposed of by

your SUBARU dealer or a quali-

fied service shop. If the traction

battery is not disposed of prop-

erly, it may cause electric shock

that can result in death or seri-

ous injury.

●

For information about traction

battery collection locations, con-

tact information, or the recycling

process, contact your SUBARU

dealer.

■

Caution while driving

●

Pay special attention to the area

around the vehicle. Because

there is no engine noise, pedes-

trians, people riding bicycles or

other people and vehicles in the

area may not be aware of the

vehicle starting off or approach-

ing them, so take extra care

while driving. Therefore, take

extra care while driving even if

the Acoustic Vehicle Alerting

System is active.

2-1. Electric vehicle system

When a certain level of impact is
detected by the impact sensors,
the emergency shut off system
turns off the EV system and
blocks the high voltage current.
If the emergency shut off system
activates, your vehicle will not
restart. To restart the EV sys-
tem, contact your SUBARU
dealer.

A message is automatically dis-
played when a malfunction
occurs in the EV system or an
improper operation is attempted.

If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. (



P.138, 525)

■

If a warning light comes on, a

warning message is displayed,

or the 12-volt battery is discon-

nected

The EV system may not start.
In that case, try to start the system

again. If the “READY” indicator does

not come on, contact your SUBARU

dealer.

■

When the traction battery is

completely discharged

When the EV system cannot be

started due to the traction battery

being completely discharged, restart

the system after AC charging or DC

charging. When charging, it is rec-

ommended to charge the traction

battery until the traction battery

charge warning light turns off in

order to ensure sufficient driving dis-

tance.

WARNING

●

If the vehicle under floor area

receives strong shock or impact

while driving, stop the vehicle in

a safe place and check around

the bottom of the vehicle. If

there is damage to the traction

battery or liquid leakage, it may

lead to a vehicle fire, etc. Do not

touch the vehicle and immedi-

ately contact your SUBARU

dealer.

Even if no damage can be seen

under the floor, the traction bat-

tery may be damaged. If the

vehicle received an impact

under the floor, have the traction

battery inspected at a SUBARU

dealer.

■

Modifications

Do not make modifications that

lower the height of the vehicle.

The traction battery in the under

floor area may come into contact

with the ground when the height

of vehicle is lowered. If the trac-

tion battery is damaged, a vehicle

fire may occur, possibly resulting

in death or serious injury.

Emergency shut off sys-
tem

Warning message

2-1. Electric vehicle system

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Shift the shift position to D when
stopped at a traffic light, or driv-
ing in heavy traffic, etc. Shift the
shift position to P when parking.
When shifting the shift position
to N while driving, there is no
positive effect on electricity con-
sumption. In the N, the traction

battery cannot be charged. Also,
when using the air conditioning
system, etc., the traction battery
electricity is consumed.
(



P.237)

Repeated acceleration and
deceleration due to traffic con-
gestion, long waits at traffic
lights, and driving on steep
inclines will lead to poor electric-
ity consumption. In order to
avoid those situations as much
as possible, check traffic reports
before leaving. If the vehicle is
driven in traffic congestion, gen-
tly release the brake pedal to
allow the vehicle to move for-
ward slightly, avoid overuse of
the accelerator pedal. Doing so
can help minimize unnecessary
electricity consumption.

Make sure to operate the brakes
gently and a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.

Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to

Battery Electric Vehi-

cle driving tips

Unlike the conventional
vehicles, the electricity con-
sumption efficiency of bat-
tery electric vehicles will
decline if they continue
driving on highways (or
freeways) or at high aver-
age speeds, causing the
possible driving distance to
reduce. Therefore, if the
remaining charge of the
traction battery is low, avoid
relying on the displayed
possible driving distance
too much as well as driving
on highways (or freeways).
Driving the vehicle at mod-
erate speeds, the traction
battery’s electricity con-
sumption can be controlled.

The following driving tips
will contribute to reduction
in the battery consumption
and increase in the driving
range.

Shift position operation

Delays

When braking

Highway (or freeways)
driving

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