Subaru Solterra (2023 year). Manual in english

1-2. Child safety

WARNING

●

SUBARU strongly urges the use

of a proper child restraint sys-

tem that conforms to the weight

and size of the child, installed

on the rear seat. According to

accident statistics, the child is

safer when properly restrained

in the rear seat than in the front

seat.

●

Holding a child in your or some-

one else’s arms is not a substi-

tute for a child restraint system.

In an accident, the child can be

crushed against the windshield

or between the holder and the

interior of the vehicle.

■

Handling the child restraint

system

If the child restraint system is not

properly fixed in place, the child or

other passengers may be seri-

ously injured or even killed in the

event of sudden braking, sudden

swerving, or an accident.

●

If the vehicle were to receive a

strong impact from an accident,

etc., it is possible that the child

restraint system has damage

that is not readily visible. In

such cases, do not reuse the

restraint system.

●

Make sure you have complied

with all installation instructions

provided with the child restraint

system manufacturer and that

the system is properly secured.

●

Keep the child restraint system

properly secured on the seat

even if it is not in use. Do not

store the child restraint system

unsecured in the passenger

compartment.

●

If it is necessary to detach the

child restraint system, remove it

from the vehicle or store it

securely in the luggage com-

partment.

1-2. Child safety

Fo
r s

nd
s

rity

■

Types of child restraint system installation methods

Confirm with the operation manual enclosed with the child restraint
system about the installation of the child restraint system.

■

When installing a child
restraint system to a front
passenger seat

For the safety of a child, install a
child restraint system to a rear
seat. When installing the child
restraint system to a front pas-
senger seat is unavoidable,
adjust the seat as follows and

Child restraint system

Installation method

Page

Seat belt attachment

P.51

Child restraint LATCH

anchors attachment

P.56

Anchor brackets (for

top tether strap) attach-

ment

P.58

When using a child
restraint system

1-2. Child safety

install the child restraint system.



Adjust the seatback angle to
the most upright position.



Move the front seat fully rear-
ward. If the passenger seat
height can be adjusted, move
it to the upper most position.



If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint.
Otherwise, put the head
restraint in the upper most
position.

WARNING

■

When using a child restraint

system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

Never install a rear-facing child

restraint system on the front

passenger seat even if the “AIR

BAG OFF” indicator light is illu-

minated. In the event of an acci-

dent, the force of the rapid

inflation of the front passenger

airbag can cause death or seri-

ous injury to the child if the rear-

facing child restraint system is

installed on the front passenger

seat.

●

A forward-facing child restraint

system may be installed on the

front passenger seat only when

it is unavoidable. A child

restraint system that requires a

top tether strap should not be

used in the front passenger seat

since there is no top tether strap

anchor for the front passenger

seat.

●

A forward-facing child restraint

system may be installed on the

front passenger seat only when

it is unavoidable. When install-

ing a forward-facing child

restraint system on the front

passenger seat, adjust the seat-

back angle to the most upright

position, move the seat to the

rearmost position, even if the

“AIR BAG OFF” indicator light is

illuminated.

If the head restraint interferes

with the child restraint system

installation and the head

restraint can be removed,

remove the head restraint.

1-2. Child safety

Fo
r s

nd
s

rity

A child restraint system for a
small child or baby must itself be
properly restrained on the seat
with the lap portion of the
lap/shoulder belt.

■

Installing child restraint
system using a seat belt
(child restraint lock func-
tion belt)

Install the child restraint system
in accordance to the operation
manual enclosed with the child
restraint system.

■

Rear-facing



Infant

seat/convertible seat

Adjust the rear seat.

If there is a gap between the child

restraint system and the seatback,

adjust the seatback angle until

good contact is achieved.

WARNING

●

Do not allow the child to lean

his/her head or any part of

his/her body against the door or

the area of the seat, front or rear

pillars, or roof side rails from

which the SRS side airbags or

SRS curtain shield airbags

deploy even if the child is

seated in the child restraint sys-

tem. It is dangerous if the SRS

side and curtain shield airbags

inflate, and the impact could

cause death or serious injury to

the child.

●

When a booster seat is

installed, always ensure that the

shoulder belt is positioned

across the center of the child’s

shoulder. The belt should be

kept away from the child’s neck,

but not so that it could fall off the

child’s shoulder.

●

Use a child restraint system

suitable to the age and size of

the child and install it to the rear

seat.

●

If the driver’s seat interferes

with the child restraint system

and prevents it from being

attached correctly, attach the

child restraint system to the

right-hand rear seat.

●

Adjust the front passenger seat

so that it does not interfere with

the child restraint system.

Child restraint system
fixed with a seat belt

1-2. Child safety

Place the child restraint sys-
tem on the rear seat facing
the rear of the vehicle.

Run the seat belt through the
child restraint system and
insert the plate into the
buckle. Make sure that the
belt is not twisted.

Fully extend the shoulder belt
and allow it to retract to put it
in lock mode. In lock mode,
the belt cannot be extended.

While pushing the child
restraint system down into

the rear seat, allow the shoul-
der belt to retract until the
child restraint system is
securely in place.

After the shoulder belt has

retracted to a point where there is

no slack in the belt, pull the belt to

check that it cannot be extended.

After installing the child
restraint system, rock it back
and forth to ensure that it is
installed securely. (



P.55)

■

Forward-facing



Convert-

ible seat

Adjust the seat.

When using the front passenger

seat: If installing the child restraint

system to the front passenger seat

is unavoidable, refer to P.49 for

front passenger seat adjustment.
When using the rear seat: If there is

a gap between the child restraint

system and the seatback, adjust

the seatback angle until good con-

tact is achieved.

If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,

1-2. Child safety

Fo
r s

nd
s

rity

remove the head restraint.
(



P.190)

Place the child restraint sys-
tem on the seat facing the
front of the vehicle.

Run the seat belt through the
child restraint system and
insert the plate into the
buckle. Make sure that the
belt is not twisted.

Fully extend the shoulder belt
and allow it to retract to put it

in lock mode. In lock mode,
the belt cannot be extended.

While pushing the child
restraint system into the rear
seat, allow the shoulder belt
to retract until the child
restraint system is securely in
place.

After the shoulder belt has

retracted to a point where there is

no slack in the belt, pull the belt to

check that it cannot be extended.

If the child restraint has a top
tether strap, follow the child
restraint manufacturer’s
operation manual regarding
the installation, using the top
tether strap to latch onto the
top tether strap anchor.
(



P.58)

After installing the child
restraint system, rock it back

1-2. Child safety

and forth to ensure that it is
installed securely. (



P.55)

■

Booster seat

If installing the child restraint
system to the front passen-
ger seat is unavoidable, refer
to P.49 for front passenger
seat adjustment.

High back type: If the head
restraint interferes with your
child restraint system, and
the head restraint can be
removed, remove the head
restraint. (



P.190)

Place the child restraint sys-
tem on the seat facing the
front of the vehicle.



Booster type



High back type

Sit the child in the child
restraint system. Fit the seat
belt to the child restraint sys-
tem according to the manu-
facturer’s instructions and
insert the plate into the
buckle. Make sure that the
belt is not twisted.

Check that the shoulder belt is cor-

rectly positioned over the child’s

shoulder and that the lap belt is as

low as possible. (



P.29)

■

Removing a child restraint
system installed with a seat
belt

Press the buckle release button
and fully retract the seat belt.

When releasing the buckle, the
child restraint system may spring
up due to the rebound of the seat
cushion. Release the buckle while
holding down the child restraint

1-2. Child safety

Fo
r s

nd
s

rity

system.
Since the seat belt automatically
reels itself, slowly return it to the
stowing position.

WARNING

■

When installing a child

restraint system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

Do not allow children to play

with the seat belt. If the seat belt

becomes twisted around a

child’s neck, it may lead to

choking or other serious injuries

that could result in death.

If this occurs and the buckle

cannot be unfastened, scissors

should be used to cut the belt.

●

Ensure that the belt and plate

are securely locked and the

seat belt is not twisted.

●

Shake the child restraint system

left and right, and forward and

backward to ensure that it has

been securely installed.

●

After securing a child restraint

system, never adjust the seat.

●

When a booster seat is

installed, always ensure that the

shoulder belt is positioned

across the center of the child’s

shoulder. The belt should be

kept away from the child’s neck,

but not so that it could fall off the

child’s shoulder.

●

Follow all installation instruc-

tions provided by the child

restraint system manufacturer.

●

When securing some types of

child restraint systems in rear

seats, it may not be possible to

properly use the seat belts in

positions next to the child

restraint without interfering with

it or affecting seat belt effective-

ness. Be sure your seat belt fits

snugly across your shoulder

and low on your hips. If it does

not, or if it interferes with the

child restraint, move to a differ-

ent position. Failure to do so

may result in death or serious

injury.

●

When installing a child restraint

system in the rear center seat,

adjust both seatbacks at the

same angle. Otherwise, the

child restraint system cannot be

securely restrained and this

may cause death or serious

injuries in the event of sudden

braking, sudden swerving or an

accident.

■

When installing a booster

seat

To prevent the belt from going into

ALR lock mode, do not fully

extend the shoulder belt. ALR

mode causes the belt to tighten

only. This could cause injury or

discomfort to the child. (



P.31)

1-2. Child safety

■

Child restraint LATCH
anchors

LATCH anchors are provided for
the outboard rear seats.

■

When installing in the rear
outboard seats

Install the child restraint system
in accordance to the operation
manual enclosed with the child
restraint system.

Adjust the seat.

If there is a gap between the child

restraint system and the seatback,

adjust the seatback angle until

good contact is achieved.

If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,

remove the head restraint.
(



P.190)



With flexible lower attach-
ments

Latch the hooks of the lower
attachments onto the LATCH
anchors.
For owners in Canada:
The symbol on a child
restraint system indicates
the presence of a lower con-
nector system.

Canada only

Child restraint system
fixed with a child restraint
LATCH anchor

1-2. Child safety

Fo
r s

nd
s

rity



With rigid lower attachments

Latch the buckles onto the
LATCH anchors.
For owners in Canada:
The symbol on a child
restraint system indicates
the presence of a lower con-
nector system.

Canada only



P.58)

After installing the child
restraint system, rock it back
and forth to ensure that it is
installed securely. (



P.55)

■

Laws and regulations pertain-

ing to anchors

The LATCH system conforms to

FMVSS225 or CMVSS210.2.

Child restraint systems conforming

to FMVSS213 or CMVSS213 speci-

fications can be used.

This vehicle is designed to conform

to SAE J1819.

WARNING

■

When installing a child

restraint system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

When using the LATCH

anchors, be sure that there are

no foreign objects around the

anchors and that the seat belt is

not caught behind the child

restraint system.

●

Follow all installation instruc-

tions provided by the child

restraint system manufacturer.

●

Child restraint systems cannot

be installed in the rear center

seat. Do not install the child

restraint system in the rear cen-

ter seat using the LATCH

anchors.

●

When securing some types of

child restraint systems in rear

seats, it may not be possible to

properly use the seat belts in

positions next to the child

restraint without interfering with

it or affecting seat belt effective-

ness. Be sure your seat belt fits

snugly across your shoulder

and low on your hips. If it does

not, or if it interferes with the

child restraint, move to a differ-

ent position. Failure to do so

may result in death or serious

injury.

1-2. Child safety

■

Anchor brackets (for top
tether strap)

Anchor brackets are provided
for each rear seat.
Use anchor brackets when fix-
ing the top tether strap.



Outboard rear seats

Anchor brackets

Top tether strap



Rear center seat

Anchor bracket

Top tether strap

■

Fixing the top tether strap
to the anchor bracket

Install the child restraint system
in accordance to the operation
manual enclosed with the child
restraint system.



Outboard rear seats

Remove the head restraint.
(



P.190)

Latch the hook onto the
anchor bracket and tighten
the top tether strap.

Make sure the top tether strap is

securely latched. (



P.55)

Hook

Top tether strap

If the head restraint does not
interfere with the child

WARNING

●

If the seat is adjusted, reconfirm

the security of the child restraint

system.

Using an anchor bracket
(for top tether strap)

1-2. Child safety

Fo
r s

nd
s

rity

restraint system installation,
install the head restraint.



Rear center seat

Adjust the head restraint to
the upmost position.

If the head restraint interferes with

your child restraint system, and the

head restraint can be removed,

remove the head restraint.

(



P.190)

Latch the hook onto the
anchor bracket and tighten
the top tether strap.

Make sure the top tether strap is

securely latched.
When installing the child restraint

system with the head restraint

being raised, be sure to have the

top tether strap pass underneath

the head restraint.

Hook

Top tether strap

■

Laws and regulations pertain-

ing to anchors

The LATCH system conforms to

FMVSS225 or CMVSS210.2.

Child restraint systems conforming

to FMVSS213 or CMVSS213 speci-

fications can be used.

This vehicle is designed to conform

to SAE J1819.

WARNING

■

When installing a child

restraint system

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

●

Firmly attach the top tether

strap and make sure that the

belt is not twisted.

●

Do not attach the top tether

strap to anything other than the

anchor bracket.

●

After securing a child restraint

system, never adjust the seat.

●

Follow all installation instruc-

tions provided by the child

restraint system manufacturer.

1-3. Emergency assistance

Fo
r s

nd
s

rity

1-3.Emergency assistance

Microphone

“SOS” button

LED light indicators

Speaker

Subscribers have the following
SUBARU SOLTERRA CON-
NECT services available:



Automatic Collision Notifica-
tion

Helps drivers receive necessary
response from emergency service
providers. (



P.63

)

SUBARU SOLTERRA

CONNECT

SUBARU SOLTERRA CON-
NECT is a subscription-
based telematics service
that uses Global Position-
ing System (GPS) data and
embedded cellular technol-
ogy to provide safety and
security features to sub-
scribers. SUBARU SOL-
TERRA CONNECT is
supported by SUBARU’s
designated response cen-
ter, which operates 24
hours per day, 7 days per
week.

Subaru Solterra Connected
Service trials are automati-
cally activated for your con-
venience.

By using the SUBARU SOL-
TERRA CONNECT service,
you are agreeing to be
bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at
www.Toyota.com/
privacyvts. All use of the
SUBARU SOLTERRA CON-
NECT service is subject to
such then applicable Terms
and Conditions.

If you wish to deactivate
services, please contact a
Subaru Solterra Connected
Specialist by pushing the
in-vehicle SOS button or
calling the applicable call
center number below:

System components

Services

1-3. Emergency assistance

: U.S. Patent No. 7,508,298 B2



Stolen Vehicle Location

Helps drivers in the event of vehicle
theft. (



P.63

)



Emergency Assistance Button
(“SOS”)

Connects drivers to response-cen-
ter support. (



P.64

)



Enhanced Roadside Assis-
tance

Provides drivers various on-road
assistance. (



P.64

)

After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your SUBARU dealer, call
the following or push the “SOS”
button in your vehicle for further
subscription details.



The United States

(866) 384-3574



Canada

(800) 263-8802

Subscription

NOTICE

■

SUBARU SOLTERRA CON-

NECT Services Information

●

Phone calls using the vehicles
Bluetooth

technology will not

be possible during SUBARU

SOLTERRA CONNECT.

●

SUBARU SOLTERRA CON-

NECT is available beginning

May 2022 on select SUBARU

models (in the contiguous

United States only). Contact

with the SUBARU SOLTERRA

CONNECT response center is

dependent upon the telematics

device being in operative condi-

tion, cellular connection avail-

ability, and GPS satellite signal

reception, which can limit the

ability to reach the response

center or receive emergency

service support. Enrollment and

Telematics Subscription Ser-

vice Agreement are required. A

variety of subscription terms are

available; charges vary by sub-

scription term selected and

location.

●

Automatic Collision Notification,

Emergency Assistance and Sto-

len Vehicle Location are avail-

able in the United States,

including Hawaii and Alaska, as

well as Canada, and Enhanced

Roadside Assistance are avail-

able in the United States and

Canada.

●

Automatic Collision Notification,

Emergency Assistance, Stolen

Vehicle and Enhanced Road

Assistance will not function in

the United States Virgin Islands.

For vehicles first sold in the

USVI, no SUBARU SOL-

TERRA CONNECT services will

function in and outside the

United States Virgin Islands.

●

SUBARU SOLTERRA CON-

NECT services are not subject

to section 255 of the Telecom-

munications Act and the device

is not TTY compatible.

1-3. Emergency assistance

Fo
r s

nd
s

rity

When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:



Green indicator light on =
Active service



Green indicator light flashing
= SUBARU SOLTERRA
CONNECT call in process



Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
SUBARU dealer)



No indicator light (off) = SUB-
ARU SOLTERRA CONNECT

service not active

■

Automatic Collision Notifi-
cation

In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.

■

Stolen Vehicle Location

If your vehicle is stolen, SUB-
ARU SOLTERRA CONNECT
can work with local authorities to
assist them in locating and
recovering the vehicle. After fil-
ing a police report, call the Cus-
tomer Experience Center at
(866) 384-3574 in the United
States or (800) 263-8802 in
Canada, and follow the prompts
for SUBARU SOLTERRA CON-
NECT to initiate this service.
In addition to assisting law
enforcement with recovery of a

NOTICE

■

Languages

The SUBARU SOLTERRA CON-

NECT response center will offer

support in multiple languages.

The SUBARU SOLTERRA CON-

NECT system will offer voice

prompts in English, Spanish, and

French. Please indicate your lan-

guage of choice when enrolling.

■

When contacting the

response center

You may be unable to contact the

response center if the network is

busy.

SUBARU SOLTERRA
CONNECT LED light Indi-
cators

SUBARU SOLTERRA
CONNECT services

Subaru Solterra (2023 year). Manual in english - page 3