Renault Zoe (2018 year). Instruction

4.9

BODYWORK MAINTENANCE

(1/3)

A well-maintained vehicle will last

longer. It is therefore recommended to

maintain the exterior of the vehicle reg-

ularly.
Your vehicle has been treated with very

effective anti-corrosion products. It is

nevertheless subject to various outside

influences.

Corrosive agents in the atmosphere

–

atmospheric pollution (built-up and

industrial areas),

–

saline atmospheres (near the sea,

particularly in hot weather),

–

seasonal and damp weather condi-

tions (e.g. road salt in winter, water

from road cleaners, etc.).

Minor impacts

Abrasive action

Dust and sand in the air, mud, road grit

thrown up by other vehicles, etc.
You should take a number of minor pre-

cautions in order to safeguard your ve-

hicle against such risks.

You should

Wash your car frequently, with the

engine off, with cleaning products rec-

ommended by the manufacturer (never

use abrasive products). Rinse thor-

oughly beforehand with a jet:

–

spots of tree resin and industrial

grime;

–

mud in the wheel arches and under-

neath the body which forms damp

patches;

–

bird droppings, which cause a

chemical reaction with the paint that

rapidly discolours paintwork and

may even cause the paint to peel

off;

wash the vehicle immediately to

remove these marks since it is im-

possible to remove them by polish-

ing;

–

salt, particularly in the wheel arches

and underneath the body after driv-

ing in areas where the roads have

been gritted.

Withdraw the vegetable falls (resin, film

etc.) from the vehicle regularly.

Observe the vehicle stopping distances

when driving on gravelled surfaces to

prevent paint damage.
Repair, or have repaired quickly, areas

where the paint has been damaged, to

prevent corrosion spreading.
Remember to visit the body shop pe-

riodically in order to maintain your

anti-corrosion warranty. Refer to the

Maintenance Document.
Respect local regulations about wash-

ing vehicles (e.g. do not wash your ve-

hicle on a public highway).
If it is necessary to clean mechani-

cal components, hinges, etc., spray

them with products approved by our

Technical Department to protect them

after they have been cleaned.

We have selected special products

to care for your vehicle and you can

obtain these from the manufactur-

er’s accessory outlets.

4.10

BODYWORK MAINTENANCE

(2/3)

Degrease or clean using

high-pressure cleaning

equipment or by spray-

ing on products not ap-

proved by our Technical

Department:

–

mechanical components (e.g.:

engine compartment);

–

underbody;

–

parts with hinges (e.g.: inside the

doors);

–

painted plastic external fittings (e.g.:

bumpers).

Doing this could give rise to corrosion

or operational faults.

What you should not do

Wash the vehicle in bright sunlight or

freezing temperatures.
Do not scrape off mud or dirt without

pre-wetting.
Allow dirt to accumulate on the exterior.
Allow rust to form following minor im-

pacts.
Do not use solvents not approved by

our Technical Department to remove

stains as this could damage the paint-

work.
Do not drive in snow or muddy condi-

tions without washing the vehicle, par-

ticularly under the wheel arches and

body.

4.11

Using a roller type car wash

Return the windscreen wiper stalk to

the Park position (refer to the informa-

tion on the “Windscreen washer, wiper”

in Section 1). Check the mounting of

external accessories, additional lights

and mirrors, and ensure that the wiper

blades are secured with adhesive tape.

Remove the radio aerial mast if your

vehicle is fitted with this equipment.

Remember to remove the tape and refit

the antenna after washing.

BODYWORK MAINTENANCE

(3/3)

Cleaning the headlights

As the headlights are made of plastic

“glass”, use a soft cloth or cotton wool

to clean them. If this does not clean

them properly, moisten the cloth with

soapy water, then wipe clean with a soft

damp cloth or cotton wool.

Finally, carefully dry off with a soft dry

cloth.
Do not use cleaning products con-

taining alcohol or utensils (e.g.: a

scraper).

Washing the vehicle
Never wash the engine

compartment, the charging

connection or the traction

battery with a high-pressure jet.
This risks damaging the electric cir-

cuit.
Never wash the vehicle while it is

charging.
Risk of electric shock and a risk to

life.

Vehicles with a matte paint

finish

This type of paint requires certain pre-

cautions.

Do not do the following
Use wax-based products (polishing).

Rub too hard.

Wash the vehicle in a roller-type car

wash.

Wash the vehicle using a high-pressure

device.

Attach stickers to the paintwork (risk of

leaving marks).

Wash the vehicle

using a high-pressure

cleaning device.

You should do the following
Wash the vehicle by hand using plenty

of water, using a soft cloth or a gentle

sponge.

4.12

Glass instrument panel

(e.g. instrument panel, clock, exterior

temperature display, radio display, etc.)
Use a soft cloth (or cotton wool).

If this does not clean them properly,

use a soft cloth (or cotton wool) slightly

moistened with soapy water and then

wipe clean with another soft damp cloth

or cotton wool.

Finally, carefully dry off with a soft dry

cloth.
Do not use products containing alco-

hol and/or spray fluids on the area.

Seat belts

These must be kept clean.

Use products selected by our Technical

Department (Approved outlets) or

warm, soapy water and a sponge and

wipe with a dry cloth.

Detergents or dyes must not be used

under any circumstances.

INTERIOR TRIM MAINTENANCE

(1/2)

Textiles (seats, door trim, etc)

Vacuum-clean the textiles regularly.

Liquid stain
Use soapy water.
Dab lightly (never rub) with a soft cloth,

rinse and remove the excess.

Solid or pasty stain
Carefully remove the excess solid or

pasty material immediately with a

spatula (working from the edges to the

centre to avoid spreading the stain).

Clean as for a liquid stain.

Special instructions for sweets or

chewing gum
Put an ice cube on the stain to solidify

it, then proceed as for a solid stain.

A well-maintained vehicle will last

longer. It is therefore recommended to

maintain the interior of the vehicle regu-

larly.
A stain should always be dealt with

swiftly.
Whatever type of stain is on the trim,

use cold (or warm) soapy water with

natural soap.
Detergents (washing-up liquid, pow-

dered products, alcohol-based prod-

ucts) should not be used.
Use a soft cloth.
Rinse and soak up the excess.

For further recommendations for

maintaining the interior, and/or for

any unsatisfactory results, please

see an authorised dealer.

4.13

You should not:

Position objects such as deodorants,

scents etc. near air vents as this could

damage your dashboard trim.

Use high-pressure

cleaning equipment or

sprays inside the pas-

senger compartment:

without careful use, this equipment

could impair the correct functioning

of the electrical or electronic compo-

nents in the vehicle, or have other

detrimental effects.

INTERIOR TRIM MAINTENANCE

(2/2)

Removal/replacing removable

equipment originally fitted in

the vehicle

If you need to remove equipment in

order to clean the passenger com-

partment (for example, mats), always

ensure that they are correctly refitted

and are the right way around (the driv-

er’s mat should be fitted on the driver’s

side, etc.) and fit them with the compo-

nents supplied with the equipment (for

example, the driver mat should always

be fixed using the pre-fitted mounting

components).
With the vehicle stationary, always

ensure that nothing will impede driving

(anything obstructing the pedals, heel

wedged by the mat etc.).

5.1

Section 5: Practical advice

Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.2

Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.3

Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.6

Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.9

Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10

Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11

Interior lighting: changing bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12

Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13

RENAULT card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.15

Fitting a radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17

Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.18

Towing/breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19

Operating faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22

5.2

Lever 1

This locks or unlocks the wheel bolts

and tow eye.

Tow eye 2

Refer to the information on “Towing” in

Section 5.

The tools included in the tool kit depend

on the vehicle.

Tool kit A is located in the tray under

the luggage compartment carpet.

TOOL KIT

Never leave tools unse-

cured in the vehicle: there

is a risk that they may be

thrown about during brak-

ing. After use, check that all the

tools are correctly clipped into the

tool kit, then position it correctly in

its housing: there is a risk of injury.

If wheel bolts are supplied in the

tool kit, only use these bolts for the

emergency spare wheel: refer to the

label affixed to the emergency spare

wheel.

5.3

TYRE PRESSURE KIT

(1/3)

The kit repairs tyres when

tread A has been dam-

aged by objects smaller

than 4 mm. It cannot repair

all types of puncture, such as cuts

larger than 4 mm, or cuts in tyre

sidewall B.
Ensure also that the wheel rim is in

good condition.
Do not pull out the foreign body

causing the puncture if it is still in

the tyre.

Do not attempt to use the

inflation kit if the tyre has

been damaged as a result

of driving with a puncture.

You should therefore carefully check

the condition of the tyre sidewalls

before any operation.
Driving with underinflated, flat or

punctured tyres can be dangerous

and may make the tyre impossible

to repair.
This repair is temporary.
A tyre which has been punctured

should always be inspected (and re-

paired, where possible) as soon as

possible by a specialist.
When taking a tyre which has been

repaired using this kit to be replaced,

you must inform the specialist.
When driving, vibration may be felt

due to the presence of the repair

product injected into the tyre.

The kit is only approved for

inflating the tyres of the ve-

hicle originally equipped

with the kit.

It must never be used to inflate

the tyres of another vehicle, or any

other inflatable object (rubber ring,

rubber boat, etc.).
Avoid spillage on skin when han-

dling the repair product bottle. If

droplets do leak out, rinse them off

with plenty of water.
Keep the repair kit away from chil-

dren.
Do not dispose of the empty bottle

in the countryside. Return it to your

approved dealer or to a recycling or-

ganisation.
The bottle has a limited service

life which is indicated on its label.

Check the expiry date.
Contact an approved dealer to re-

place the inflation tube and repair

product bottle.

5.4

TYRE PRESSURE KIT

(2/3)

Depending on the vehicle, in the event

of a puncture, use the kit located in the

boot or underneath the luggage com-

partment carpet.
Vehicle fitted with a tyre pressure

loss warning system
If under-inflated (puncture, low pres-

sure, etc.), the warning light



lights up on the instrument panel. See

“Tyre pressure loss warning” in

Section 2.

With the engine running and the

parking brake applied,
– unroll the hose from the container;

– connect the compressor hose 3 to

the container’s inlet 8;

– depending on the vehicle, connect

the container 8 to the compressor

from the container recess 7;

– unscrew the valve cap on the rele-

vant wheel and screw on the con-

tainer’s inflation adapter 1;

– disconnect any accessories previ-

ously connected to the vehicle’s ac-

cessories sockets;

– adapter 2 must be connected to the

vehicle accessories socket;

Before using this kit, park

the vehicle at a sufficient

distance from traffic, switch

on the hazard warning

lights, apply the handbrake, ask all

passengers to leave the vehicle and

keep them away from traffic.

If the vehicle is parked on

the hard shoulder, you must

warn other road users of

your vehicle’s presence

with a warning triangle or with other

devices as per the legislation apply-

ing to the country you are in.

– press switch 4 to inflate the tyre to

the recommended pressure (please

refer to the information in the section

on “Tyre pressure”);

– after a maximum of 15 minutes, stop

inflating and read the pressure (on

pressure gauge 5).

Note: while the container is empty-

ing (approximately 30 seconds), the

pressure gauge 5 will briefly indicate

a pressure of up to 6 bar. The pres-

sure will then drop.

– adjust the pressure: to increase

it, continue inflation with the kit; to

reduce it, press button 6.

5.5

TYRE PRESSURE KIT

(3/3)

If a minimum pressure of 1.8 bar is

not reached after 15 minutes, repair

is not possible; do not drive the ve-

hicle but contact an approved dealer.

Once the tyre is correctly inflated,

remove the kit: slowly unscrew the in-

flation adapter 1 to prevent any repair

product from escaping and store the

container in plastic packaging to pre-

vent the product from escaping.
– Affix the driving recommendation

label to the dashboard where it can

easily be seen by the driver;

– Put the kit away.

– At the end of this initial inflation op-

eration, air will still escape from the

tyre. You must drive a short distance

in order to seal the hole.

– Start immediately and drive at

between 12 and 40 mph (20 and

60 km/h) in order to distribute the

product evenly in the tyre and, after

driving for 2 miles (3 km), stop and

check the pressure.

– If the pressure is greater than

1.3 bar but less than the recom-

mended pressure (refer to the label

affixed to the edge of the driver’s

door), readjust it. Otherwise, please

contact an authorised dealer: the

tyre cannot be repaired.

Precautions when using the

kit

The kit should not be operated for more

than 15 consecutive minutes.

Nothing should be placed

around the driver’s feet

as such objects may slide

under the pedals during

sudden braking manoeuvres and

obstruct their use.

Please be aware that a

poorly tightened or miss-

ing valve cap can make the

tyres less airtight and may

lead to pressure loss.
Always use valve caps identical to

those fitted originally and tighten

them fully.

Following repair with the kit,

do not travel further than

120 miles (200 km). In addi-

tion, reduce your speed and

under no circumstances exceed

48 mph (80 km/h). The sticker,

which you must affix in a prominent

position on the dashboard, reminds

you of this.

Depending on the country or local

legislation, a tyre repaired with the

inflation kit may need to be replaced.

5.6

TYRES

(1/3)

Maintaining the tyres

The tyres must be in good condition

and the tread form must have sufficient

depth; tyres approved by our Technical

Department have wear warning strips 1

that are indicators moulded into the

tread at several points.

The tyres are the only contact between

the vehicle and the road, so it is essen-

tial to keep them in good condition.

You must make sure that your tyres

conform to local road traffic regulations.

When the tyre tread has been worn to

the level of the wear indicators, they

become visible 2: it is then necessary

to replace your tyres because the tread

rubber is no more than 1.6 mm deep,

resulting in poor roadholding on wet

roads.
An overloaded vehicle, long journeys

by motorway, particularly in very hot

weather, or continual driving on poorly

surfaced minor roads will lead to more

rapid tyre wear and affect safety.

Incidents which occur when

driving, such as striking the

kerb, may damage the tyres

and wheel rims, and could

also lead to misalignment of the

front or rear axle geometry. In this

case, have the condition of these

checked by an approved dealer.

5.7

TYRES

(2/3)

Tyre pressures

Adhere to the tyre pressures. The tyre

pressures should be checked at least

once a month and additionally before

any long journey (refer to the label af-

fixed to the edge of the driver’s door).

Please refer to the information on “Tyre

pressures” in Section 4.

Pressures should be checked when the

tyres are cold; ignore higher pressures

which may be reached in hot weather

or following a fast journey.
If tyre pressures cannot be checked

when the tyres are cold, the normal

pressures must be increased by 0.2 to

0.3 bar (or 3 PSI).
Never deflate a hot tyre.

Incorrect tyre pressures

lead to abnormal tyre wear

and unusually hot running.

These are factors which

may seriously affect safety and lead

to:
– poor road holding,
– risk of bursting or tread separa-

tion.

The pressure depends on the load

and the speed of use. Adjust the

pressure according to the condi-

tions of use (refer to the label affixed

to the edge of the driver’s door).

Please be aware that a

poorly tightened or miss-

ing valve cap can make the

tyres less airtight and lead

to pressure loss.
Always use valve caps identical to

those fitted originally and tighten

them fully.

Vehicle fitted with a tyre pressure

loss warning system
If under-inflated (puncture, low pres-

sure, etc.), the warning light



the instrument panel comes on. See

“Tyre pressure loss warning” in chap-

ter 2.

5.8

Studded tyres
This type of equipment may only be

used for a limited period and as laid

down by local legislation. It is neces-

sary to observe the speed specified by

current legislation.
These tyres must, at a minimum, be

fitted to the two front wheels.
NB:
The use of snow tyres, winter tyres or

studded tyres significantly reduces the

vehicle range.

TYRES

(3/3)

Changing wheels around

This practice is not recommended.

Fitting new tyres

Use in winter

Chains
For safety reasons, fitting snow

chains to the rear axle is strictly for-

bidden.
Chains cannot be fitted to tyres which

are larger than those originally fitted to

the vehicle.
Snow or Winter tyres
We would recommend that these be

fitted to all four wheels to ensure that

your vehicle retains maximum adhe-

sion.
Warning: These tyres sometimes have

a specific direction of rotation and a

maximum speed index which may be

lower than the maximum speed of your

vehicle.

In all cases, we would recommend

that you contact an approved Dealer

who will be able to advise you on

the choice of equipment which is

most suitable for your vehicle.

Chains may only be fitted to tyres of the same size as those originally

fitted to your vehicle.
Chains may be fitted, provided that they are specific chains. We would

advise you to consult an approved dealer.

For your safety, please re-

spect the speed limit.
When they need to be re-

placed, only tyres of the

same make, size, type and profile

should be used on a single axle.
They must: either have a load ca-

pacity and a speed capacity at

least equal to the original tyres,

or correspond to those recom-

mended by your authorised

dealer.
Failure to heed these instructions

could endanger your safety and

affect your vehicle’s roadworthi-

ness.
Risk of loss of control of the ve-

hicle.

5.9

FRONT HEADLIGHTS: changing bulbs

Direction indicators

Unscrew bulb holder 1 a quarter of a

turn, then replace the bulb.

Bulb type: PY21W.

The bulbs detailed below can be re-

placed. However, we would advise you

to have them replaced by an authorised

dealer if it proves difficult.

Obtain an emergency kit containing

a set of spare bulbs and fuses from

an approved Dealer.

Main beam/dipped headlights

Remove cover A.

Unscrew bulb holder 2 and remove the

set from its housing.

Disconnect the bulb.
Bulb type: H7.
It is essential to use anti U.V. 55W

bulbs so as not to damage the plastic

on the headlights.

Do not touch the bulb glass.

When the bulb has been changed,

make sure you refit the cover correctly.

During re-assembly, make sure you do

not trap the wiring with the bulb holder.

Daytime running lights

Please contact an authorised dealer.

The bulbs are under pres-

sure and can break when

replaced.
Risk of injury.

Do not do any work under

the bonnet when the vehicle

is charging or when the igni-

tion is switched on.

Please note when work-

ing close to the engine that

it may be hot. The engine

cooling fan may also start

at any moment. The



label

in the engine compartment reminds

you of this.
Risk of injury.

5.10

– release the light assembly from out-

side the vehicle by pulling towards

the rear;

– unscrew bulb holder 3 (parking light

and brake light) or 4 (direction indi-

cator), then replace the bulb.

Side light and brake light 5

Bulb type: PR21W.

Direction indicator lights 6

Bulb type: PY21W.

Direction indicator lights/

brake and side lights

– Open the boot;
– unclip the head of the upper clips 2

to unlock;

– unclip 2 on the trim;
– release trim;
– unscrew 1;

REAR LIGHTS AND SIDE LIGHTS: changing bulbs

(1/2)

Refitting

To refit, proceed in the reverse order,

taking care not to damage the wiring.

The bulbs are under pres-

sure and can break when

replaced.
Risk of injury.

5.11

The bulbs are under pres-

sure and can break when

replaced.
Risk of injury.

REAR AND SIDE LIGHTS: changing bulbs

(2/2)

High-level brake light 7

Consult an approved dealer.

Reversing lights and rear fog

lights 8

Access bulb holder via the underneath

of the vehicle, then unscrew it by turn-

ing towards the centre of the vehicle.
Fog light

Bulb type: PR21W.
Reversing light

Bulb type: P21W.

Side indicator lights 11

– Unclip indicator light 11 (using a flat-

blade screwdriver type tool posi-

tioned at A to move the indicator light

towards the front of the vehicle);

– Turn the bulb holder a quarter of a

turn and take out the bulb.

Bulb type: W5W.

Number plate lights 9

– Unclip light 9 by pressing tab 10;
– remove the light cover to gain access

to the bulb.

Bulb type: W5W.

Renault Zoe (2018 year). Instruction - part 11