Renault Zoe (2018 year). Instruction - part 4

1.50

In the rear side seat
A carrycot can be installed across the 

vehicle and will take up at least two 

seats. Position the child with his or her 

feet nearest the door.
Move the front seat as far forward as 

possible to install a rear-facing child 

seat, then move back the seat in front 

as far as it will go, although without al-

lowing it to come into contact with the 

child seat.
For the safety of the child in the for-

ward-facing seat, do not move the seat 

in front back past the middle of the 

runner, do not tilt the seatback too far 

(maximum of 25°) and raise the seat as 

much as possible.
Always remove the headrest from the 

rear seat used for the child seat (see 

“Rear headrests” in Section 3). If nec-

essary, position the rear seat as far 

back as possible. This must be done 

before fitting the child seat. Check that 

the child seat is resting against the 

back of the rear seat.

Make sure that the child 

seat or the child’s feet do 

not prevent the front seat 

from locking correctly. Refer 

to the information on the “Front seat” 

in Section 1.

A child seat with a floor sup-

port must never be installed 

on the rear centre seat.
RISK OF DEATH OR 

SERIOUS INJURY.

Rear centre seat
Check that the belt is suitable for se-

curing your child seat. Consult an ap-

proved dealer.

CHILD SAFETY: fitting a child seat 

(2/6)

When fitting a child seat 

(Group 2 or 3 booster seat), 

check that the seat belts op-

erate (wind) correctly: refer 

to Section 1 “Rear seat belts”. If 

necessary, adjust the position of the 

vehicle seat.

1.51

²

 Seat not suitable for fitting child 

seats.
Child seat attached using the belt

¬

Seat which allows a child seat 

with “Universal” approval to be at-

tached by a seat belt.

−

Seat which only allows a rear-

facing standardised “Universal” seat to 

be installed using a seat belt.

³

 Check the status of the air bag 

before fitting a child seat or allowing a 

passenger to use the seat.

RISK OF DEATH OR 

SERIOUS INJURY: Before 

fitting a child seat on the 

front passenger seat, check 

that the airbag has been deacti-

vated (refer to the information on 

“Child safety: deactivating/activat-

ing the front passenger airbag” at 

the end of the section). 

Child seat attached using the ISOFIX 

mounting

ü

 Seat which allows an ISOFIX 

child seat to be fitted.

±

 The seats ISOFIX are fitted 

with an anchorage point which allows 

a forward-facing ISOFIX child seat with 

“Universal” approval to be attached. 

The anchorage points are located in the 

boot for the rear seats, and on the seat 

back for the front seat.
The size of the ISOFIX child seat is in-

dicated by a letter:
–  A, B and B1: for forward-facing seats 

in group 1 (9 to 18 kg);

–  C and D: shell seat or rear-facing 

seats in group 0+ (less than 13 kg) 

or group 1 (9 to 18 kg);

–  E: rear-facing shell seats in group 

0 (less than 10 kg) or 0+ (less than 

13 kg);

–  F and G: carrycots in group 0 (less 

than 10 kg).

Using a child safety system which is not approved for this vehicle will not 

correctly protect the baby or child. They risk serious or even fatal injury.

CHILD SAFETY: fitting a child seat 

(3/6)

Visual installation of the five-door version

1.52

CHILD SAFETY: fitting a child seat 

(4/6)

The table below summarises the information already shown on the diagram on the previous page, to ensure the regula-

tions in force are respected.

Type of child seat

Weight of 

the child

Seat size

Front passenger 

seat (5) (1)

Rear side seats Rear centre seat

Carrycot fitted across the 

vehicle

Group 0

< 10 kg

F, G

X

U - IL (2)

X

Rear-facing shell seat

Group 0 or 0+

< 10 

kg and 

< 13 kg

E

U - IL

U - IL (3)

U (3)

rear-facing seat

Group  0+ and 1

< 13 kg and 9 to 

18 kg

C, D

U - IL

U - IL (3)

U (3)

Forward-facing seat

Group 1

9 to 18 kg

A, B, B1

IUF - IL

U - IUF - IL (4)

U (4)

Booster seat

Group 2 and 3

15 to 25 kg and 

22 to 36 kg

-

X

U (4)

U (4)

X =  Seat not suitable for fitting child seats.

U =  Seat which allows a child seat with “Universal” approval to be installed using a seat belt; check that it can be fitted.

IUF/IL =   On equipped vehicles, seat which allows an approved “Universal/semi-universal” or vehicle specific” child seat to be at-

tached using the ISOFIX system; check that it can be fitted.

(1) raise the seat to the maximum and position it as far back as possible, tilting the seatback slightly (approximately 25°).

(2)  A carrycot can be installed across the vehicle and will take up at least two seats. Position the child with his or her feet nearest 

the door.

(3)  Move the front seat as far forward as possible to install a rear-facing child seat, then move back the seat in front as far as it will 

go, although without allowing it to come into contact with the child seat.

(4)  Forward-facing child seat; position the seatback of the child seat in contact with the seatback of the vehicle seat. Adjust the 

headrest, or remove it if necessary. Do not push the front seat more than halfway back on its runners and do not recline the 

seatback more than 25°.

(5) RISK OF DEATH OR SERIOUS INJURY: before installing a child seat on the front passenger seat, check that the 

air bag has been deactivated (refer to “Child safety: front passenger air bag deactivation/activation” Section 1).

1.53

³

  Check the status of the airbag 

before fitting a child seat or allowing a 

passenger to use the seat.

Child seat fitted using the  ISOFIX 

mounting

ü

 seat which allows an ISOFIX child 

seat to be fitted.

±

 The passenger seat is fitted 

with an anchorage point for attaching 

a universal ISOFIX forward-facing child 

seat. The anchorage point is on the 

seatback.
The size of the ISOFIX child seat is in-

dicated by a letter:
–  A, B and B1: for forward-facing seats 

in group 1 (9 to 18 kg);

–  C and D: shell seat or rear-facing 

seats in group 0+ (less than 13 kg) 

or group 1 (9 to 18 kg);

–  E: rear-facing shell seats in group 0 

(less than 10 kg) or 0+ (less than 

13 kg);

²

 Seat not suitable for fitting child 

seats.
Child seat attached using the belt

−

  Seat which allows a rearfac-

ing seat with “universal” approval only 

to be attached with a seat belt.

Using a child safety system which is not approved for this vehicle will not 

correctly protect the baby or child. They risk serious or even fatal injury.

RISK OF DEATH OR 

SERIOUS INJURY: Before 

installing a child seat on the 

front passenger seat, check 

that the airbag has been deacti-

vated (please refer to “Child safety: 

front passenger airbag deactivation 

and activation” in Section 1).

CHILD SAFETY: fitting a child seat 

(5/6)

View of the utility version installation

1.54

Utility version

Type of child seat

Weight of 

the child

Seat size ISOFIX

Front passenger 

seat (1) (2)

Rear-facing shell 

seat

Groups 0 or 0 +

< 10 kg and 

< 13 kg

E

U - IL

Shell seat/rear-facing 

seat

Groups 0+ and 1

< 13 kg and 9 to 

18 kg

C, D

U - IL

Forward-facing seat

Group 1

9 to 18 kg

A, B, B1

IUF - IL

Booster seat

Groups 2 and 3

15 to 25 kg and 

22 to 36 kg

–

X

(1) RISK OF DEATH OR SERIOUS INJURY: Before installing a child 

seat on the front passenger seat, check that the airbag has been deacti-

vated (please refer to “Child safety: front passenger airbag deactivation 

and activation” in Section 1).

The table below summarises the information already shown on the diagram on 

the previous page, to ensure the regulations in force are respected.

U  =  Seat which allows a child seat with 

“Universal” approval to be installed 

using a seat belt; check that it can 

be fitted.

UD =  Seat which only allows a rear-

facing standardised “Universal” 

seat to be installed using a seat 

belt.

IUF/IL =   On equipped vehicles, seat 

which allows an approved 

“Universal/semi-universal” or 

“vehicle specific” child seat to 

be attached using the ISOFIX 

system; check that it can be 

fitted.

(2)  Raise the seat to the maximum and 

position it as far back as possible, 

tilting the seatback slightly (approxi-

mately 25°).

CHILD SAFETY: fitting a child seat 

(6/6)

1.55

CHILD SAFETY: deactivating, activating the front passenger airbag 

(1/3)

Deactivating the front 

passenger airbags

(on equipped vehicles)
You must deactivate the devices in ad-

dition to the front passenger seat belt 

before fitting a child seat in the front 

passenger seat.

To deactivate the  airbags : when the 

vehicle is stationary, push and turn 

lock 1 to position OFF.
With the ignition on, you must check 

that the 

]

 warning light on the cen-

tral display 2 is well lit and, (depend-

ing on the vehicle), that the message 

“airbag passenger deactivated” is dis-

played.
This light remains permanently lit to 

let you know that you can fit a child 

seat.

1

2

The passenger air bag must 

only be deactivated or acti-

vated with the ignition off.

If it is interfered with when 

the vehicle is being driven, indicator 

lights 

å

 and 

©

 will come 

on.

Switch the ignition off then on again 

to reset the air bag in accordance 

with the lock.

1.56

3

CHILD SAFETY: deactivating, activating the front passenger airbag 

(2/3)

The markings on the dashboard and 

labels  A on each side of the passen-

ger sun visor 3 (example: label shown 

above) remind you of these instruc-

tions.

A

A

DANGER
Since operation of the front 

passenger airbag is not 

compatible with the position 

of a rear-facing child seat, NEVER 

fit a restraint system for a rear-fac-

ing child in a seat protected by an 

ACTIVATED front AIRBAG. This 

can cause the CHILD’S DEATH or 

SERIOUS INJURY.

1.57

CHILD SAFETY: deactivating, activating the front passenger airbag 

(3/3)

Activating the front 

passenger air bags

You should reactivate the airbags as 

soon as you remove the child seat from 

the front passenger seat to ensure the 

protection of the front passenger in the 

event of an impact.
To reactivate the  airbags : when the 

vehicle is stationary, push and turn 

lock 1 to position ON.
With the ignition switched on, you must 

check on the display 2 that the warning 

light 

]

 is out and that the warning 

light 



 comes on after each start-

up for around 60 seconds.

The front passenger seat belt additional 

restraint systems are activated.

Operating faults

It is forbidden to fit a rear-facing child 

seat to the front passenger seat if the 

airbags activation/deactivation system 

is faulty.
Allowing any other passenger to sit in 

that seat is not recommended.
Contact your approved dealer as soon 

as possible.

The passenger airbag must 

only be deactivated or acti-

vated when the vehicle is 

stationary.

If it is interfered with when the ve-

hicle is being driven, indicator lights 

å

 and 

©

 will come on.

Switch the ignition off then on again 

to reset the airbag in accordance 

with the lock position.

1

2

DANGER
Since operation of the front 

passenger airbag is not 

compatible with the position 

of a rear-facing child seat, NEVER 

fit a restraint system for a rear-fac-

ing child in a seat protected by an 

ACTIVATED front AIRBAG. This 

can cause the CHILD’S DEATH or 

SERIOUS INJURY.

1.58

DRIVING POSITION: LEFT-HAND DRIVE 

(1/2)

1

2

3

4

5

7

12

2

1

13

14

16

19

15

18

21

24

23 22

25

20

8

9

10

6

17

11

1.59

DRIVING POSITION: LEFT-HAND DRIVE 

(2/2)

The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.

1  Side air vent.
2  Side window demister outlet.
3 Stalk for:

–  direction indicator lights,
– exterior lights,
–  rear fog light.

4 Instrument panel.
5  Driver airbag and horn location.
6  Ambiance selection switch.
7 –   

Windscreen wiper/washer stalk,

–  

On-board computer information 

readout control and vehicle set-

tings personalisation menu.

8  Multimedia touch screen or radio.

9 –   

Central door locking/unlocking 

controls.

  –  Hazard warning lights switch.
10  Centre air vents.
11 Fragrance diffuser.
12 Passenger airbag location.
13  Glovebox.
14  Air-conditioning control.
15 Card reader RENAULT.
16  Accessories socket.
17  Gear lever.
18 Handbrake.
19 Main switch for:

– speed limiter;

– cruise control.

20  ECO mode activation/deactivation 

control.

21  Engine start/stop button.
22  Cruise control/speed limiter controls.
23  Control for adjusting steering wheel 

height.

24   Bonnet release control.
25  Controls for:

–  

unlocking the charging flap and 

the charging socket;

–  

headlight beam height remote ad-

justment;

–  

lighting dimmer for control instru-

ments;

–  

activation/deactivation and selec-

tion of pedestrian warning noise.

1.60

DRIVING POSITION: RIGHT-HAND DRIVE 

(1/2)

2

3

10 11

19

1

8

2

13

20

12

14

5

15

1

23

7

18

9

21

22

24
25

6

16

17

4

1.61

DRIVING POSITION: RIGHT-HAND DRIVE 

(2/2)

The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.

1  Side air vent.
2  Side window demister outlet.
3 Passenger airbag location.
4 Fragrance diffuser.
5   Centre air vents.
6  Multimedia touch screen or radio.
7 –   

Central door locking/unlocking 

controls.

  –  Hazard warning lights switch.
8  Ambiance selection switch.
9 Stalk:

–  direction indicator lights,
– exterior lights,
–  rear fog light.

10 Driver airbag and horn location.
11 Instrument  panel.

12 –   Windscreen wiper/washer stalk,

–  

On-board computer information 

readout control and vehicle set-

tings personalisation menu.

13  Controls for:

–  

unlocking the charging flap and 

the charging socket;

–  

headlight beam height remote ad-

justment;

–  

lighting dimmer for control instru-

ments;

–  

activation/deactivation and selec-

tion of pedestrian warning noise.

14  Cruise control/speed limiter controls.
15  Control for adjusting steering wheel 

height.

16  Engine start/stop button.

17 Card reader RENAULT.
18  Accessories socket.
19 Handbrake.
20 Main switch for:

– speed limiter;

– cruise control.

21  ECO mode activation/deactivation 

control.

22  Gear lever.
23  Air-conditioning control.
24  Glovebox.
25   Bonnet release control.

1.62

Instrument panel  A: lights up when 

the headlamps are switched on. The 

brightness can be adjusted by turning 

the control knob 1.

In some cases, the appearance of a 

warning light is accompanied by a mes-

sage.

WARNING LIGHTS 

(1/3)

The 

©

 warning light means 

you should drive very carefully to 

an approved dealer as soon as pos-

sible. If you fail to follow this recom-

mendation, you risk damaging your 

vehicle.

A

å

Air bag warning light
This comes on when the igni-

tion is switched on and goes out after a 

few seconds.

If it does not light up when the ignition 

is switched on, or if it lights up when the 

engine is running, it indicates a fault in 

the system.

Contact your approved Dealer as soon 

as possible.

}

Handbrake “on” warning 

light

Please refer to “Handbrake” section in 

Section 2.

u

Side light tell-tale light 

 

á

Main beam headlight tell-tale 

light  

k

Dipped beam headlight tell-

tale light

f

Rear fog light tell-tale light 

c

Left-hand direction indicator 

tell-tale light

b

Right-hand direction indica-

tor tell-tale light

If no lights or sounds are ap-

parent, this indicates a fault 

in the instrument panel. This 

indicates that it is essential 

to stop immediately (as soon as traf-

fic conditions allow). Ensure that the 

vehicle is correctly immobilised and 

contact an approved Dealer.

The 

û

 warning light re-

quires you to stop immedi-

ately, for your own safety, 

as soon as traffic conditions allow. 

Switch off the engine and do not 

restart it. Contact an Authorised 

Dealer.

1

The presence and operation of the warning lights DEPEND ON THE EQUIPMENT AND COUNTRY.

1.63

WARNING LIGHTS 

(2/3)

û

STOP light

This lights up when the ignition 

is switched on and goes out as soon as 

the engine is started. It comes on with 

other warning lights and/or messages, 

and is accompanied by a beep.
It requires you to stop immediately, for 

your own safety, as soon as traffic con-

ditions allow. Switch off the engine and 

do not restart it.
Contact an approved Dealer.

D

Brake circuit fault warning 

light

If it comes on during braking and is ac-

companied by the 

û

 warning light 

and a beep, it indicates that the fluid 

level in the circuit is low or that there is 

a braking system fault. Stop as soon as 

traffic conditions allow and contact an 

authorised dealer.

Ú

Secondary 12 V battery 

charge warning light

If it comes on together with the 

û

 

warning light and a beep, this means 

that the electrical circuit is overcharged 

or discharged.

The presence and operation of the warning lights DEPEND ON THE EQUIPMENT AND COUNTRY.

©

Warning light

This lights up when the ignition 

is switched on and goes out as soon as 

the engine is started. It can light up in 

conjunction with other warning lights 

and/or messages on the instrument 

panel.

It means you should drive very care-

fully to an approved dealer as soon as 

possible. If you fail to follow this recom-

mendation, you risk damaging your ve-

hicle.

ß

Front seat belt reminder 

warning light

It lights up on the central display when 

the engine is started and, if the driv-

er’s seat belt is not fastened, the light 

flashes and a beep sounds for about 

two minutes when the vehicle reaches 

a speed of approximately 12 mph 

(20 km/h).

Р

Ï

Cruise control and 

speed limiter indica-

tor lights
Refer to the information on “Cruise con-

trol/speed limiter” in Section 2.

A

1.64



Electrotechnical system 

warning light

When the warning light comes on, this 

indicates that the traction battery tem-

perature is too low or that the engine or 

traction battery temperature is too high. 

Opt for a calmer driving style.

The warning light can lead to a drop 

in vehicle performance.
If it comes on when you start the vehi-

cle, this indicates a fault in the second-

ary 12 V battery.



Low traction battery level 

warning light

It flashes when the traction battery 

charge level has reached the reserve 

threshold. Please see the informa-

tion on “Displays and indicators” in 

Section 1.



 ECO mode function light

This lights up when the function is ac-

tivated.

WARNING LIGHTS 

(3/3)



Electrotechnical system 

warning light

If it lights up while driving, this means 

there is an electrotechnical fault in the 

“400 Volt” electrical circuit. Please see 

an authorised dealer as soon as pos-

sible.



Electronic Stability Program 

(ESC) and traction control 

system warning light

There are several reasons for the warn-

ing light coming on: please refer to the 

information on “Driver correction de-

vices and aids” in Section 2.



Tyre pressure loss warning
Please refer to the information 

on the “Tyre pressure loss warning” in 

Section 2.

ð

Seat heating indicator light

Refer to the information on the 

“Front seats” in Section 1.

2

 Door(s) open warning light

x

Anti-lock braking warning 

light

This lights up when the ignition is 

switched on and goes out after a few 

seconds.
If it does not go out after the ignition is 

switched on, or lights up when driving, 

there is a fault with the ABS. Braking 

will then be as normal, without the ABS. 

Contact an approved Dealer as soon as 

possible.

The presence and operation of the warning lights DEPEND ON THE EQUIPMENT AND COUNTRY.

A

1.65

DISPLAYS AND INDICATORS 

(1/2)

You may customise your instrument 

panel  A with content and colours of 

your choice.

Press the switch 1 repeatedly to obtain 

the desired display.

Charge meter 2

Please refer to the information on the 

“Charge meter” in Section 2.

The presence and operation of the display and indicators DEPENDS ON THE LEVEL OF EQUIPMENT AND THE COUNTRY.

Message indicating vehicle 

ready for driving 3

The message READY comes on when 

the engine is started.

Speedometer 4

Vehicle speed is limited to approxi-

mately 80 mph (135 km/h).

Indicator of charging 

programming and/or air 

conditioning 5

A

1

2

4

6

3

5

On-board computer display 6

Please refer to the information on the 

“Trip computer: general information” in 

Section 1.

Instrument panel in miles

It is possible to switch to km/h.

On the multimedia display, select 

“Menu”, “System ”, “System settings ”, 

“Set units ” and confirm. To return to the 

previous mode, repeat the same opera-

tion.