|
|
216 Customer information Operating data in the vehicle Control units process data for operation of the vehicle. ● vehicle status information (e.g. speed, movement delay, lateral acceleration, wheel rotation rate, "seat belts fastened" display) ● ambient conditions (e.g. temperature, rain sensor, distance sensor) As a rule such data is transient, not stored for longer than an operational cycle, and only processed on board the vehicle itself. Control units often include data storage (including the vehicle key). This is used to allow information to be documented temporarily or permanently on vehicle condition, component stress, maintenance requirements and technical events and errors. Depending on technical equipment levels, the data stored is as follows: ● system component operating states (e.g. fill level, tyre pressure, battery status) ● faults and defects in important system components (e.g. lights, brakes) ● system reactions in special driving situations (e.g. triggering of an airbag, actuation of the stability control systems) ● information on events damaging the vehicle ● for electric vehicles the amount of charge in the high-voltage battery, estimated range In special cases (e.g. if the vehicle has detected a malfunction), it may be necessary to save data that would otherwise just be volatile. maintenance), the operating data saved can be read together with the vehicle identification number and used where necessary. Staff working for the service network (e.g. garages, manufacturers) or third parties (e.g. breakdown services) can read the data from the vehicle. The same applies to warranty work and quality assurance measures. (On-Board Diagnostics) port prescribed by law in the vehicle. The operating datawhich is read out, documents the technical condition of the vehicle or individual components and assists with fault diagnosis, compliance with warranty obligations and quality improvement. This data, in particular information on component stress, technical events, operator errors and other faults, is transmitted to the manufacturer where appropriate, together with the vehicle identification number. The manufacturer is also subject to product liability. The manufacturer potentially also uses operating data from vehicles for product recalls. This data can also be used to check customer warranty and guarantee claims. reset by a service company when carrying out servicing or repairs or at your request. |