Qashqai J11. Door & Lock - part 47

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-110, "FRONT DOOR : Diagnosis Procedure"

FRONT DOOR

FRONT DOOR : Description

INFOID:0000000010672367

Front doors do not lock/unlock using door lock and unlock switch.

FRONT DOOR : Diagnosis Procedure

INFOID:0000000010672368

CHECK POWER SUPPLY AND GROUND CIRCUIT

DLK-754

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

Check front door lock and unlock power supply and ground circuit.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK DOOR LOCK ACTUATOR

Check front door lock actuator (driver side).
Refer to

DLK-725, "DRIVER SIDE : Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-110, "REAR DOOR : Diagnosis Procedure"

REAR DOOR

REAR DOOR : Description

INFOID:0000000010672369

Rear doors do not lock/unlock using door lock and unlock switch.

REAR DOOR : Diagnosis Procedure

INFOID:0000000010672370

CHECK POWER SUPPLY AND GROUND CIRCUIT

Check rear doors lock and unlock power supply and ground circuit.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK DOOR LOCK ACTUATOR

Check rear door lock actuator.
Refer to

DLK-86, "REAR LH : Component Function Check"

(LH) and

DLK-87, "REAR RH :

Component Function Check"

(RH).

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-84, "DRIVER SIDE : Component Function Check"

DRIVER SIDE

DRIVER SIDE : Description

INFOID:0000000010672371

Driver side door does not lock/unlock using door lock and unlock switch.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000010672372

CHECK DOOR LOCK ACTUATOR

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-755

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DLK

Check front door lock assembly (driver side).
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-85, "PASSENGER SIDE : Component Function Check"

PASSENGER SIDE

PASSENGER SIDE : Description

INFOID:0000000010672373

Passenger side door does not lock/unlock using door lock and unlock switch.

PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000010672374

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (passenger side).
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-86, "REAR LH : Component Function Check"

REAR LH

REAR LH : Description

INFOID:0000000010672375

Rear LH side door does not lock/unlock using door lock and unlock switch.

REAR LH : Diagnosis Procedure

INFOID:0000000010672376

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly LH.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-87, "REAR RH : Component Function Check"

REAR RH

DLK-756

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

REAR RH : Description

INFOID:0000000010672377

Rear RH side door does not lock/unlock using door lock and unlock switch.

REAR RH : Diagnosis Procedure

INFOID:0000000010672378

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly RH.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DLK-757

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DLK

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

ALL DOOR REQUEST SWITCHES

ALL DOOR REQUEST SWITCHES : Description

INFOID:0000000010672380

All doors do not lock/unlock using all door request switches.

ALL DOOR REQUEST SWITCHES : Diagnosis Procedure

INFOID:0000000010672381

CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button?

YES

>> GO TO 2.

DLK-760, "Diagnosis Procedure"

CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

Select “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT” mode.

Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to

DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"

Is the inspection result normal?

YES

>> GO TO 3.

>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to

DLK-71, "DTC Logic"

• Luggage room: Refer to

DLK-74, "DTC Logic"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.
• Driver side: Refer to

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

• Passenger side: Refer to

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

• Rear bumper: Refer to

DLK-107, "REAR BUMPER : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-93, "Component Function Check"

DRIVER SIDE DOOR REQUEST SWITCH

DRIVER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010672382

All doors do not lock/unlock using driver side door request switch.

DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010672383

CHECK DRIVER SIDE DOOR REQUEST SWITCH

Check driver side door request switch.

DLK-758

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (driver side).
Refer to

DLK-103, "DRIVER SIDE : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-93, "Component Function Check"

PASSENGER SIDE DOOR REQUEST SWITCH

PASSENGER SIDE DOOR REQUEST SWITCH : Description

INFOID:0000000010672384

All doors do not lock/unlock using passenger side door request switch.

PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010672385

CHECK PASSENGER SIDE DOOR REQUEST SWITCH

Check passenger side door request switch.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (passenger side).
Refer to

DLK-105, "PASSENGER SIDE : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-81, "Component Function Check"

BACK DOOR REQUEST SWITCH

BACK DOOR REQUEST SWITCH : Description

INFOID:0000000010672386

All doors do not lock/unlock using back door request switch.

BACK DOOR REQUEST SWITCH : Diagnosis Procedure

INFOID:0000000010672387

CHECK BACK DOOR REQUEST SWITCH

Check back door request switch.
Refer to

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH

DLK-759

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DLK

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK OUTSIDE KEY ANTENNA

Check outside key antenna (rear bumper).
Refer to

DLK-107, "REAR BUMPER : Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-100, "Component Inspection"

DLK-760

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Diagnosis Procedure

INFOID:0000000010672388

CHECK INTELLIGENT KEY

For Intelligent Key that cannot be used for door lock and unlock, check that the Intelligent Key belongs to the
vehicle to be checked.

Does the Intelligent Key belong to the vehicle to checked?

YES

>> GO TO 2.

>> Check Intelligent Key button operation with registered Intelligent Key belonging to the vehicle.

CHECK INTELLIGENT KEY LOW BATTERY WARNING

Check that the Intelligent Key low battery warning is operated.

Is the Intelligent Key low battery warning operated?

YES

>> GO TO 6.

NO-1

>> With another registered Intelligent Key: GO TO 3.

NO-2

>> Without another registered Intelligent Key: GO TO 4.

CHECK INTELLIGENT KEY BUTTON OPERATION

Check that door lock and unlock can be performed by operating the buttons of another registered Intelligent
Key.

Can door lock and unlock be performed with another registered Intelligent Key?

YES

>> GO TO 4.

>> GO TO 7.

CHECK ENGINE START

While depressing the brake pedal, contact the backside of the Intelligent Key that cannot be used to perform
door lock and unlock operation to the push-button ignition switch. Operate the push-button ignition switch, and
check that the vehicle is in START status.
Is the vehicle in START status?

YES

>> GO TO 6.

>> GO TO 5.

CHECK INTELLIGENT KEY

Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits
for damage.
Is the inspection result normal?

YES

>> GO TO 6.

>> Replace Intelligent Key.

CHECK INTELLIGENT KEY BATTERY

Check the Intelligent Key battery.
Refer to

Is the inspection result normal?

YES

>> GO TO 7.

>> Replace Intelligent Key battery.

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.

Does door lock/unlock using door lock and unlock switch?

YES

>> GO TO 8.

DLK-753, "ALL DOOR : Diagnosis Procedure"

CHECK DOOR SWITCH

Check door switch.
Refer to

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

DLK-761

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DLK

Is the inspection result normal?

YES

>> GO TO 9.

>> Repair or replace the malfunctioning parts.

REPLACE INTELLIGENT KEY

Replace Intelligent Key.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Replace BCM. Refer to

DLK-79, "Component Function Check"

DLK-762

< SYMPTOM DIAGNOSIS >

[TYPE 5]

BACK DOOR DOES NOT OPENED

BACK DOOR DOES NOT OPENED

Diagnosis Procedure

INFOID:0000000010672389

CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

CHECK BACK DOOR OPENER ACTUATOR

Check back door opener actuator.
Refer to

DLK-77, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE

DLK-763

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DLK

IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010672390

CHECK DTC WITH BCM

Check that DTC is not detected with BCM.
Is the inspection result normal?

YES

>> GO TO 2.

BCS-89, "DTC Index"

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.
Does door lock/unlock with door lock and unlock switch?

YES

>> GO TO 3.

DLK-753, "ALL DOOR : Diagnosis Procedure"

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-675, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK) (Type 5)"

DLK-764

< SYMPTOM DIAGNOSIS >

[TYPE 5]

IGN OFF INTERLOCK DOOR UNLOCK FUNCTION DOES NOT OPERATE

IGN OFF INTERLOCK DOOR UNLOCK FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010683780

CHECK “AUTO UNLOCK FUNCTION” SETTING IN “WORK SUPPORT”

Select “DOOR LOCK” of “BCM” using CONSULT.

Select “AUTO UNLOCK FUNCTION” in “WORK SUPPORT” mode.

Check “AUTO UNLOCK FUNCTION” in “WORK SUPPORT”.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “MODE 1” in “AUTO UNLOCK FUNCTION”.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-676, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 5)"

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

DLK-765

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DLK

AUTO DOOR LOCK OPERATION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010672392

CHECK “AUTO LOCK SET” SETTING IN “WORK SUPPORT”

Select “INTELLIGENT KEY” of “BCM” using CONSULT.

Select “AUTO LOCK SET” in “WORK SUPPORT” mode.

Check “AUTO LOCK SET” in “WORK SUPPORT”.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Set “AUTO LOCK SET” setting in “WORK SUPPORT”.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-766

< SYMPTOM DIAGNOSIS >

[TYPE 5]

KEY REMINDER FUNCTION DOES NOT OPERATE

KEY REMINDER FUNCTION DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010672394

CHECK DTC WITH BCM

Check that DTC is not detected with BCM.
Is the inspection result normal?

YES

>> GO TO 2.

BCS-89, "DTC Index"

CHECK DOOR SWITCH

Check door switch.
Refer to

DLK-117, "Diagnosis Procedure"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK INSIDE KEY ANTENNA

Check inside key antenna.
• Console: Refer to

DLK-71, "DTC Logic"

• Luggage room: Refer to

DLK-71, "DTC Logic"

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

CHECK UNLOCK SENSOR

Check unlock sensor.
Refer to

Is the inspection result normal?

YES

>> GO TO 5.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to

DLK-92, "Component Function Check"

DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

DLK-767

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DLK

DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE

Diagnosis Procedure

INFOID:0000000010672395

CHECK DOOR LOCK STATUS INDICATOR

Check door lock status indicator.
Refer to

Is the inspection result normal?

YES

>> GO TO 2.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> Check intermittent incident. Refer to

>> GO TO 1.

DLK-768

< SYMPTOM DIAGNOSIS >

[TYPE 5]

OFF POSITION WARNING DOES NOT OPERATE

OFF POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

INFOID:0000000010672398

CHECK DTC WITH BCM AND COMBINATION METER

Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?

YES

>> GO TO 2.

NO-1

BCS-89, "DTC Index"

. (BCM)

NO-2

MWI-40, "DTC Index"

. (Combination meter)

CHECK DOOR SWITCH

Check front door switch (driver side).
Refer to

DLK-83, "Component Function Check"

Is the inspection result normal?

YES

>> GO TO 3.

>> Repair or replace the malfunctioning parts.

CHECK COMBINATION METER BUZZER

Check combination meter buzzer.
Refer to

Is the inspection result normal?

YES

>> GO TO 4.

>> Repair or replace the malfunctioning parts.

REPLACE BCM

Replace BCM. Refer to

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

>> Check intermittent incident. Refer to