Mazda CX-3 (2019 year). Instruction

Example of use (verify unread E-mail)

1. Select the icon on the home screen

to display the Communication screen.

2. Select

to display the inbox.

3. Select the unread message displayed in

bold.

4. The details of the message are

displayed and replying to the message,
making a call, or playback can be
performed.

Changing account for displaying
(E-mail only)

1. Select

2. Select the account which you would

like to display. Only the messages for
the selected account are displayed in
the inbox.

Editing preset messages

1. Select the icon on the home screen

to display the Communication screen.

2. Select

3. Select

4. Select the preset message which you

would like to edit. The keyboard
screen is displayed.

5. When the message is input and is

selected, the message is stored as a
preset message.

NOTE

•

Select the

icon to change the

language.

•

Select the icon to switch between
capitalized and lower-case characters.

•

Select the

icon to return to the

previous screen without storing the edit.

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▼ Communication Settings

Select the icon on the home screen to display the Communication screen.
Select

to change the setting.

Item

Setting

Function

Bluetooth

—

Go to Bluetooth

setting menu.

Refer to Bluetooth

Preparation on page 5-87.

Incoming Call Notifi-
cations

On/Off

Notifies when an incoming call is received.

Auto Download Text
Message

On/Off

Downloads SMS automatically when the Bluetooth

unit is connected

to the device.

Text Notifications

On/Off

Notifies when a new SMS is received.

Auto Download
Email

On/Off

Downloads E-mail automatically when the Bluetooth

unit is connect-

ed to the device.

Email Notifications

On/Off

Notifies when a new Email is received.

Auto Download Call
History

On/Off

Downloads Call History automatically when the Bluetooth

unit is

connected to the device.

Auto Download Con-
tacts

On/Off

Downloads the phonebook automatically when the Bluetooth

unit is

connected to the device.

Ringtone

Car/Phone/Off Changes the ringtone setting.

Phone Volume

Adjusts using

the slider.

Adjusts the conversation volume.

VR and Ringtone

Adjusts using

the slider.

Adjusts the voice guidance and ringtone volume.

Contacts Display Or-
der

First Name, Last

Name

Displays the contact information in alphabetical order of the first
name.

Last Name, First

Name

Displays the contact information in alphabetical order of the last
name.

Edit Preset Messages

—

Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible phones) on page 5-105.

Emergency Assistance
Call

On/Off

Mobile Utilizes the Mobile 911 function.

Restore Factory set-
tings

—

Initializes all Communication Settings.

1 Depending on the device, it may be necessary to acquire download permission on the device side.

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Voice Recognition

▼ Basic Operation Method

Activating Voice Recognition

Press the talk button.

Ending Voice Recognition

Use one of the following methods:

•

Press the hang-up button.

•

Say, “Cancel”.

•

Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)

Press and release the talk button.

Troubleshooting for Voice Recognition

If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.

Commands useable anytime during
voice recognition

“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.

Returning to previous operation

To return to the previous operation, say,
“Go Back” while in voice recognition
mode.

Cancel

To put the Bluetooth

Hands-Free system

in standby mode, say, “Cancel” while in
voice recognition mode.

To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:

•

The voice recognition cannot be
performed while voice guidance or the
beep sound is operating. Wait until the
voice guidance or the beep sound is
finished before saying your commands.

•

Phone related commands are available
only when your phone is connected via
Bluetooth

. Make sure your phone is

connected via Bluetooth

before you

operate phone related voice commands.

•

Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.

•

Do not speak too slowly or loudly (no
loud voice).

•

Speak clearly, without pausing between
words or numbers.

•

Dialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specified by the voice
commands.

•

It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.

•

Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airflow of the
climate control system while Bluetooth

Hands-Free is being used.

•

Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-115.

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▼ Voice Command List

Voice command

When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specified name and
number are put into the {}.

Standard command

Voice command

Function

Help

Usable commands can be verified.

Tutorial

Basic voice commands and methods of use can be verified.

(Navigate/Take me/Drive) Home

Set the destination to Home.

Communication (phone) related command

Voice command

Function

Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile”

Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-100.

Redial

Call to the last contact you called.
Refer to Making a Call on page 5-100.

Callback

Call to the last contact who called you.
Refer to Making a Call on page 5-100.

Entertainment (audio) related command

Voice command

Function

Corresponding audio

source

(Go to/Play) Bluetooth (Audio)

Switches the audio source to BT audio.
Can also switch to each audio source by similarly us-
ing commands such as FM, AM, or USB.

All

Play Artist {Artist name}

Plays the selected artist.

USB

Navigation related command

For the navigation screen voice commands, refer to the separate navigation system manual.

NOTE

•

Some commands cannot be used depending on the grade and specification.

•

Some commands cannot be used depending on the device connection conditions and the
use conditions.

•

The commands are examples of the available commands.

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Settings

NOTE
Depending on the grade and specification, the screen display may differ.

Select the

icon on the home screen and display the Settings screen.

Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:

Tab

Item

Function

AD-Disp

Height
Brightness Control
Other

Refer to Active Driving Display on page 4-21.

Display

Refer to Volume/Display/Sound Controls on page 5-69.

Safety

Distance Recognition Support System
SBS/SCBS
Other

Refer to Personalization Features on page 9-
9.

Sound

Refer to Volume/Display/Sound Controls on page 5-69.

Clock

Adjust Time

Displays the currently set time is displayed.
Press to advance the hour/minute, and select

to move the hour/minute back.

AM/PM can only be selected with the 12-hour
clock display.

GPS Sync

Synchronizes with GPS when turned on.
When turned off, the time can be changed
from “Adjust Time”.

Time Format

Changes the display between 12 and 24-hour
clock time.

Time Zone Select

When it's not synchronized with GPS, select
the region you want to specify.

Daylight Savings Time

Turns the daylight saving time setting on/off.
When ON, the time advances 1 hour. When
OFF, it returns to normal time.

Vehicle

Rain Sensing Wiper
Door Locks
Other

Refer to Personalization Features on page 9-
9.

Devices

Bluetooth

Refer to Bluetooth

Preparation on page 5-87.

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Tab

Item

Function

System

Tool Tips

Turns button explanations ON/OFF.

Language

Changes the language.

Temperature

Changes the setting between Fahrenheit and
Celsius.

Distance

Changes the setting between miles and kilome-
ters.

Music Database Update

Used to update Gracenote

. Gracenote

used with USB Audio, and provides:
1. Supplemental music information (Such as

song name, artist name)

2. Voice recognition assistance for Play Ar-

tist and Play Album

Gracenote

can be downloaded from the Maz-

da Handsfree Website.
Refer to Gracenote

Database on page 5-82.

Restore All Factory Settings

Memory and settings are initialized to the fac-
tory settings.
The initialization launches by selecting the

button.

About

Agreements and
Disclaimers

Verify the disclaimer and agree.

Version Information

Can verify the current audio unit OS version
and Gracenote

Database version.

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Applications

NOTE
Depending on the grade and specification, the screen display may differ.

Select the icon on the home screen to display the Applications screen. The following
information can be verified.

Top screen

Item

Function

HD Radio™ Traffic Map

―

Fuel Economy Monitor

Fuel Consumption Display

Refer to Fuel Economy Monitor
on page 4-71.

Vehicle Status Monitor

Warning Guid-
ance

Warnings currently active can be
verified.

Refer to If a Warning Light
Turns On or Flashes on page 7-
27.

Maintenance

Scheduled Maintenance
Tire Rotation
Oil Change

Refer to Maintenance Monitor
on page 6-15.

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Troubleshooting

Mazda Bluetooth

Hands-Free Customer Service

If you have any problems with Bluetooth

, contact our toll-free customer service center.

•

U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect

•

Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca

•

Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx

Bluetooth

Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing

―

Make sure that the Bluetooth

de-

vice is compatible with the Blue-
tooth

unit, and that Bluetooth

and

Find Mode

are on and the airplane

mode is off in the Bluetooth

device

setting. Turn off the power of the
Bluetooth

device once, then turn it

back on. If pairing is still not possi-
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth

Hands-Free Customer Service.

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Symptom

Cause

Solution method

Pairing cannot be performed again

The pairing information paired to
the Bluetooth

unit or device is not

recognized correctly.

Perform pairing using the following
procedure:
1. Delete the applicable Blue-

tooth

device on the Mazda

Connect.

2. Delete “Mazda” from the Blue-

tooth

search screen of the

Bluetooth

device.

3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth

device once, then

turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth

Hands-Free Customer

Service.

Unable to perform pairing

The Bluetooth

function and the

Find Mode/Visible setting

on the

device may turn off automatically
after a period of time has elapsed
depending on the device.

Check whether the Bluetooth

func-

tion and the Find Mode/Visible set-
ting

on the device are turned on

and pairing or reconnect.

Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly

Disconnects intermittently

The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.

Move the device to a location in
which radio wave interference is
less likely to occur.

Does not connect automatically
when starting the engine

The pairing information is updated
when the device OS is updated.

Perform pairing using the following
procedure:
1. Delete the applicable Blue-

tooth

device on the Mazda

Connect.

2. Delete “Mazda” from the Blue-

tooth

search screen of the

Bluetooth

device.

3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth

device once, then

turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth

Hands-Free Customer

Service.

1 Setting which detects the existence of a device external to the Bluetooth

unit.

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NOTE

•

When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth

unit.

•

If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth

search on your mobile device once again, and pair to a newly detected

“Mazda”.

•

Before you pair your device, make sure that Bluetooth

is “ON”, both on your phone and

on the vehicle.

•

If Bluetooth

-enabled devices are used in the following locations or conditions,

connection via Bluetooth

may not be possible.

•

The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.

•

The device contacts or is covered by a metal object or body.

•

The device is set to power-saving mode.

•

Different Bluetooth

-enabled devices can be used for Bluetooth

Hands-Free and

Bluetooth

audio. For example, device A can be connected as a Bluetooth

Hands-Free

device and device B can be connected as a Bluetooth

audio device. However, the

following may occur when they are used at the same time.

•

The Bluetooth

connection of the device is disconnected.

•

Noise occurs in the Hands-Free audio.

•

Hands-Free operates slowly.

Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition

•

Excessive, slow speech.

•

Excessive, forceful speech (shout-
ing).

•

Speaking before the beep sound
has ended.

•

Loud noise (speaking or noise from
outside/inside vehicle).

•

Airflow from A/C is blowing
against the microphone.

•

Speaking in off-standard expres-
sions (dialect).

Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.

False recognition of numbers

Poor voice recognition

There is a malfunction in the micro-
phone.

A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.

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Symptom

Cause

Solution method

Phone-related voice recognition is
disabled

There is a problem with the connec-
tion between the Bluetooth

unit

and the device.

If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.

Names in the phonebook are not
easily recognized

The Bluetooth

system is under a

condition in which recognition is
difficult.

By carrying out the following meas-
ures, the rate of recognition will im-
prove.

•

Clear memory from the phonebook
which is not used very often.

•

Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mom”, “Dad”, rec-
ognition will improve.)

When operating the audio, a song
name is not recognized

Song names cannot be recognized
by voice.

―

You want to skip guidance

―

Guidance can be skipped by quickly
pressing and releasing the talk but-
ton.

Regarding problems with calls

Symptom

Cause

Solution method

When starting a call, vehicle noise
from the other party can be heard

For about 3 seconds after starting a
call, the Bluetooth

unit's Noise

Suppression function requires time
to adapt to the call environment.

This does not indicate a problem
with the device.

The other party cannot be heard or
the speaker's voice is quiet

The volume is set at zero or low.

Increase the volume.

Other problems

Symptom

Cause

Solution method

The indication for the remaining
battery is different between the ve-
hicle and the device

The indication method is different
between the vehicle and the device.

―

When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear

The number has not been registered
into the phonebook.

If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.

The cell phone does not synchronize
with the vehicle regarding the in-
coming/outgoing call record

Some types of cell phones do not
synchronize automatically.

Operate the cell phone for synchro-
nization.

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Things You Need to Know

WARNING

Always adjust the audio while the vehicle is
stopped:
Do not adjust the audio control switches
while driving the vehicle. Adjusting the
audio while driving the vehicle is
dangerous as it could distract your
attention from the vehicle operation which
could lead to a serious accident.
Even if the audio control switches are
equipped on the steering wheel, learn to
use the switches without looking down at
them so that you can keep your maximum
attention on the road while driving the
vehicle.

CAUTION

For the purposes of safe driving, adjust the
audio volume to a level that allows you to
hear sounds outside of the vehicle
including car horns and particularly
emergency vehicle sirens.

NOTE

•

To prevent the battery from being
discharged, do not leave the audio
system on for a long period of time when
the engine is not running.

•

If a cellular phone or CB radio is used
in or near the vehicle, it could cause
noise to occur from the audio system,
however, this does not indicate that the
system has been damaged.

Do not spill any liquid on the audio
system.

▼ Radio Reception

AM characteristics

AM signals bend around such things as
buildings or mountains and bounce off the
ionosphere.
Therefore, they can reach longer distances
than FM signals.
Because of this, 2 stations may sometimes
be picked up on the same frequency at the
same time.

Station 2

Station 1

Ionosphere

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FM characteristics

An FM broadcast range is usually about
40―50 km (25―30 miles) from the
source. Because of extra coding needed to
break the sound into 2 channels, stereo FM
has even less range than monaural
(non-stereo) FM.

FM Station

40—50km
(25—30 miles)

Signals from an FM transmitter are similar
to beams of light because they do not bend
around corners, but they do reflect. Unlike
AM signals, FM signals cannot travel
beyond the horizon. Therefore, FM
stations cannot be received at the great
distances possible with AM reception.

AM wave

FM wave

100—200 km (60—120 miles)

Ionosphere

Atmospheric conditions can also affect
FM reception. High humidity will cause
poor reception. However, cloudy days may
provide better reception than clear days.

Multipath noise

Since FM signals can be reflected by
obstructions, it is possible to receive both
the direct signal and the reflected signal at
the same time. This causes a slight delay
in reception and may be heard as a broken
sound or a distortion. This problem may
also be encountered when in close
proximity to the transmitter.

Reflected wave

Direct

Flutter/Skip noise

Signals from an FM transmitter move in
straight lines and become weak in valleys
between tall buildings, mountains, and
other obstacles. When a vehicle passes
through such an area, the reception
conditions may change suddenly, resulting
in annoying noise.

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Weak signal noise

In suburban areas, broadcast signals
become weak because of distance from the
transmitter. Reception in such fringe areas
is characterized by sound breakup.

Strong signal noise

This occurs very close to a transmitter
tower. The broadcast signals are extremely
strong, so the result is noise and sound
breakup at the radio receiver.

Station drift noise

When a vehicle reaches the area of 2
strong stations broadcasting at similar
frequencies, the original station may be
temporarily lost and the second station
picked up. At this time there will be some
noise from this disturbance.

Station 2
88.3 MHz

Station 1
88.1 MHz

▼ Operating Tips for MP3

MP3 stands for MPEG Audio Layer 3,
which is standardized voice compression
established by the ISO

working group

(MPEG).
Use of MP3 allows for audio data to be
compressed to approximately a tenth of
the source data size.
This unit plays files with the extension
(.mp3) as MP3 files.

1 International Organization for

Standardization

CAUTION

Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.

NOTE
Supply of this product only conveys a
license for private, non-commercial use
and does not convey a license nor imply
any right to use this product in any
commercial (i.e. revenue-generating) real
time broadcasting (terrestrial, satellite,
cable and/or any other media),
broadcasting/streaming via the Internet,
intranets and/or other networks or in other
electronic content distribution systems,
such as pay-audio or audio-on-demand
applications. An independent license for
such use is required. For details, please
visit http://www.mp3licensing.com.

•

When naming an MP3 file, be sure to
add an MP3 file extension (.mp3) after
the file name.

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•

The number of characters which can be
displayed is restricted.

▼ Operating Tips for WMA

WMA is short for Windows Media

Audio and is the audio compression
format used by Microsoft

Audio data can be created and stored at a
higher compression ratio than MP3.
This unit plays files with the extension
(.wma) as WMA files.

1 Windows Media and Microsoft are

registered trademarks of Microsoft
Corporation U.S. in the United States
and other countries.

CAUTION

•

WMA files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.

•

The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.wma”
to the end of the file name, and then
write it to the memory.

▼ Operating Tips for AAC

AAC stands for Advanced Audio Coding,
which is standardized voice compression
established by the ISO

working group

(MPEG). Audio data can be created and
stored at a higher compression ratio than
MP3.
This unit plays files with the extensions
(.aac

/.m4a/.wav

) as the AAC files.

CAUTION

•

AAC files written under specifications
other than the indicated specification
may not play normally or files or folder
names may not display correctly.

•

The file extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the file extension “.aac

”,

“.m4a”, or “.wav

” to the end of the file

name, and then write it to the memory.
*1 International Organization for
Standardization
*2 Type B

Interior Features

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Mazda CX-3 (2019 year). Instruction - part 25