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Lexus ES300h (2023 year). Manual in english - page 23

379

7-2. Steps to take in an emergency

n t

ise

Slightly loosen the wheel nuts (one
turn).

Turn the tire jack portion

hand until the notch of the jack is in
contact with the jack point.

The jack point guides are located under

the rocker panel. They indicate the jack

point positions.

Assemble the jack handle.

Raise the vehicle until the tire is
slightly raised off the ground.

Remove all the wheel nuts and the
tire.

When resting the tire on the ground, place

the tire so that the wheel design faces up to

avoid scratching the wheel surface.

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or the

area around the brakes immediately

after the vehicle has been driven.

After the vehicle has been driven the

disc wheels and the area around the

brakes will be extremely hot. Touching

these areas with hands, feet or other

body parts while changing a tire, etc.

may result in burns.

380

7-2. Steps to take in an emergency

Remove any dirt or foreign matter
from the wheel contact surface.

If foreign matter is on the wheel contact

surface, the wheel nuts may loosen while

the vehicle is in motion, causing the tire to

come off.

Install the spare tire and loosely
tighten each wheel nut by hand by
approximately the same amount.

Tighten the wheel nuts until the tapered
portion

comes into loose contact with

the disc wheel seat

Lower the vehicle.

Firmly tighten each wheel nut two
or three times in the order shown in
the illustration.

Tightening torque:

WARNING

●

Failure to follow these precautions

could cause the wheel nuts to loosen

and the tire to fall off, resulting in death

or serious injury.

• Never use oil or grease on the wheel

bolts or wheel nuts.

Oil and grease may cause the wheel

nuts to be excessively tightened, lead-

ing to bolt or disc wheel damage. In

addition, the oil or grease can cause

the wheel nuts to loosen and the wheel

may fall off, causing a serious accident.

Remove any oil or grease from the

wheel bolts or wheel nuts.

• Have the wheel nuts tightened with a

torque wrench to 76 ft•lbf (103 N•m,

10.5 kgf•m) as soon as possible after

changing wheels.

• When installing a tire, only use wheel

nuts that have been specifically

designed for that wheel.

• If there are any cracks or deformations

in the bolt screws, nut threads or bolt

holes of the wheel, have the vehicle

inspected by your Lexus dealer.

• Do not attach a heavily damaged

wheel ornament, as it may fly off the

wheel while the vehicle is moving.

Installing the spare tire

381

7-2. Steps to take in an emergency

n t

ise

76 ft•lbf (103 N•m, 10.5 kgf•m)

Stow the flat tire, tire jack and all
tools.

■

The compact spare tire

●

The compact spare tire is identified by

the label “TEMPORARY USE ONLY”

on the tire sidewall.

Use the compact spare tire temporarily,

and only in an emergency.

●

Make sure to check the tire inflation

pressure of the compact spare tire.

(



P.403)

■

After completing the tire change

The tire pressure warning system must be

reset. (



P.330)

■

When using the compact spare tire

As the compact spare tire is not equipped

with a tire pressure warning valve and

transmitter, low inflation pressure of the

spare tire will not be indicated by the tire

pressure warning system. Also, if you

replace the compact spare tire after the tire

pressure warning light comes on, the light

remains on.

■

When the compact spare tire is

attached

The vehicle becomes lower when driving

with the compact spare tire compared to

when driving with standard tires.

■

If you have a flat front tire on a road cov-

ered with snow or ice (vehicles with 17-

inch tires)

Install the compact spare tire on one of the

rear wheels of the vehicle. Perform the fol-

lowing steps and fit tire chains to the front

tires:

Replace a rear tire with the compact

spare tire.

Replace the flat front tire with the tire

removed from the rear of the vehicle.

Fit tire chains to the front tires.

WARNING

■

When using the compact spare tire

●

Remember that the compact spare tire

provided is specifically designed for

use with your vehicle. Do not use your

compact spare tire on another vehicle.

●

Do not use more than one compact

spare tire simultaneously.

●

Replace the compact spare tire with a

standard tire as soon as possible.

●

Avoid sudden acceleration, abrupt

steering, sudden braking and shifting

operations that cause sudden engine

braking.

■

When the compact spare tire is

attached

The vehicle speed may not be correctly

detected, and the following systems may

not operate correctly:
• ABS & Brake assist
• VSC
• TRAC
• Dynamic radar cruise control with full-

speed range

• PCS (Pre-Collision System)
• EPS
• Adaptive Variable Suspension system

(if equipped)

• LTA (Lane Tracing Assist)
• Panoramic view monitor (if equipped)
• Lexus parking assist monitor

(if equipped)

• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
• BSM (Blind Spot Monitor)
• AHB (Automatic High Beam)

382

7-2. Steps to take in an emergency

One of the following may be the cause
of the problem:



The electronic key may not be func-
tioning properly. (



P.386)



There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. (



P.174)



There may be a malfunction in the
immobilizer system. (



P.67)



The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.



For vehicles sold in except Canada:
There is a possibility that the tem-
perature of the hybrid battery (trac-
tion battery) is extremely low
(approximately below -22°F [-
30°C]). (



P.63, 148)

WARNING

■

Speed limit when using the compact

spare tire

Do not drive at speeds in excess of 50

mph (80 km/h) when a compact spare

tire is installed on the vehicle.

The compact spare tire is not designed

for driving at high speeds. Failure to

observe this precaution may lead to an

accident causing death or serious injury.

■

After using the tools and jack

Before driving, make sure all the tools

and jack are securely in place in their

storage location to reduce the possibility

of personal injury during a collision or

sudden braking.

NOTICE

■

Be careful when driving over bumps

with the compact spare tire installed

on the vehicle

The vehicle becomes lower when driving

with the compact spare tire compared to

when driving with standard tires. Be

careful when driving over uneven road

surfaces.

■

Driving with tire chains and the com-

pact spare tire

Do not fit tire chains to the compact

spare tire.

Tire chains may damage the vehicle

body and adversely affect driving perfor-

mance.

■

When replacing the tires

When removing or fitting the wheels,

tires or the tire pressure warning valve

and transmitter, contact your Lexus

dealer as the tire pressure warning valve

and transmitter may be damaged if not

handled correctly.

If the hybrid system will not
start

Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:

The hybrid system will not start
even though the correct starting
procedure is being followed.
(



P.148)

383

7-2. Steps to take in an emergency

When trouble

ari

ses

One of the following may be the cause
of the problem:



The 12-volt battery may be dis-
charged. (



P.387)



The 12-volt battery terminal con-
nections may be loose or corroded.
(



P.326)

One of the following may be the cause
of the problem:



The 12-volt battery may be dis-
charged. (



P.387)



One or both of the 12-volt battery
terminals may be disconnected.
(



P.326)

Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.

When the hybrid system does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency.

Press the parking brake switch to
check that the parking brake is set.
(



P.159)

Parking brake indicator will come on.

Shift the shift lever to P.

Turn the power switch to ACCES-
SORY mode.

Press and hold the power switch for
about 15 seconds while depressing
the brake pedal firmly.

Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by your Lexus
dealer.

The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.

The interior lights and head-
lights do not turn on, or the horn
does not sound.

Starting the hybrid system in an
emergency

384

7-2. Steps to take in an emergency

Remove the cover inside the trunk and
pull the lever.

If you lose your keys

New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.

NOTICE

■

When an electronic key is lost

If the electronic key remains lost, the risk

of vehicle theft increases significantly.

Visit your Lexus dealer immediately with

all remaining electronic keys and the

card key (if equipped) that were pro-

vided with your vehicle.

If the fuel filler door cannot
be opened

If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following proce-
dure can be used to open the fuel
filler door.

Opening the fuel filler door

NOTICE

■

When opening the fuel filler door

manually

●

Do not open the fuel filler door manu-

ally except in an emergency. Fuel may

overflow.

●

Using the lever to open the fuel filler

door may not allow for an adequate

reduction in fuel tank pressure before

refueling. To prevent fuel from spilling

out, turn the cap slowly when remov-

ing it.

●

During refueling, fuel may spill out

from the filler opening due to air being

discharged from inside the fuel tank.

Therefore, fill the fuel tank carefully

and slowly.

385

7-2. Steps to take in an emergency

n t

ise

■

When the electronic key does not work

properly

●

Make sure that the smart access system

with push-button start has not been deac-

tivated in the customization setting. If it is

off, turn the function on. (Customizable

features:



P.420)

●

Check if battery-saving mode is set. If it is

set, cancel the function. (



P.117)

●

The electronic key function may have

stopped. (



P.117)

Use the mechanical key (



P.102) in

order to perform the following opera-

tions:

■

Unlocking the door

Pull the driver’s door handle and
insert the mechanical key.

Unlock the door.

Remove the key, return the handle,
and then pull the handle again.

■

Locking the door

With the door open, push down the
inside lock button.

Close the door.

If the electronic key does not
operate properly

If communication between the
electronic key and vehicle is inter-
rupted (



P.117) or the electronic

key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the hybrid system can be started by
following the procedure below.

NOTICE

■

In case of a smart access system with

push-button start malfunction or

other key-related problems

Take your vehicle with all the electronic

keys provided with your vehicle (includ-

ing the card key) to your Lexus dealer as

soon as possible.

Locking and unlocking the
doors, opening the trunk and
using the key linked functions

386

7-2. Steps to take in an emergency

■

Opening the trunk

Turn the mechanical key clockwise to
open.

■

Key linked functions

Closes the windows and the moon roof
(turn and hold)

Opens the windows and the moon roof
(turn and hold)

These settings must be customized at your

Lexus dealer.

Ensure that the shift lever is in P and
depress the brake pedal.

Touch the Lexus emblem side of
the electronic key to the power
switch.

When the electronic key is detected, a

buzzer sounds and the power switch will

turn to ON mode.
When the smart access system with push-

button start is deactivated in customization

setting, the power switch will turn to

ACCESSORY mode.

Firmly depress the brake pedal and

check that

is shown on the

multi-information display.

Press the power switch shortly and
firmly.

In the event that the hybrid system still
cannot be started, contact your Lexus
dealer.

■

Stopping the hybrid system

Set the parking brake, shift the shift lever to

P and press the power switch as you nor-

mally do when stopping the hybrid system.

■

Electronic key battery

As the above procedure is a temporary

measure, it is recommended that the elec-

tronic key battery be replaced immediately

when the battery is depleted. (



P.343)

WARNING

■

When using the mechanical key and

operating the power windows or

moon roof

Operate the power window after check-

ing to make sure that there is no possibil-

ity of any passenger having any of their

body parts caught in the window or

moon roof.

Also, do not allow children to operate the

mechanical key. It is possible for children

and other passengers to get caught in

the power window or moon roof.

Starting the hybrid system

387

7-2. Steps to take in an emergency

When trouble

ari

ses

■

Alarm (for Canada)

Using the mechanical key to lock the doors

will not set the alarm system.
If a door is unlocked using the mechanical

key when the alarm system is set, the alarm

may be triggered.

■

Changing power switch modes

Release the brake pedal and press the

power switch in step

above.

The hybrid system does not start and modes

will be changed each time the switch is

pressed. (



P.151)

If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.

Confirm that the electronic key is
being carried.

When connecting the jumper (or booster)

cables, depending on the situation, the

alarm may activate and doors locked.

(

Open the hood (

open the fuse box cover.

If the 12-volt battery is dis-
charged

The following procedures may be
used to start the hybrid system if the
12-volt battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.

Restarting the hybrid system

388

7-2. Steps to take in an emergency

Push the tab in and lift the lid off.

Open the exclusive jump starting
terminal cover.

Connect a positive jumper cable clamp to

on your vehicle and connect the

clamp on the other end of the positive cable to

on the second vehicle.

Then, connect a negative cable clamp to

on the second vehicle and con-

nect the clamp at the other end of the negative cable to

Exclusive jump starting terminal (your vehicle)

Positive (+) battery terminal (second vehicle)

Negative (-) battery terminal (second vehicle)

Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any moving parts as shown in the illustration

Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to

recharge the 12-volt battery of your
vehicle.

Maintain the engine speed of the
second vehicle and start the hybrid

A
B
C
D

389

7-2. Steps to take in an emergency

When trouble

ari

ses

system of your vehicle by turning
the power switch to ON mode.

Make sure the “READY” indicator
comes on. If the indicator does not
come on, contact your Lexus
dealer.

Once the vehicle’s hybrid system
has started, remove the jumper
cables in the exact reverse order
from which they were connected.

Close the exclusive jump starting
terminal cover, and reinstall the
fuse box cover to its original posi-
tion.

Once the hybrid system starts, have the

vehicle inspected at your Lexus dealer as

soon as possible.

■

Starting the hybrid system when the 12-

volt battery is discharged

The hybrid system cannot be started by

push-starting.

■

To prevent 12-volt battery discharge

●

Turn off the headlights and the audio sys-

tem while the hybrid system is stopped.

●

Turn off any unnecessary electrical com-

ponents when the vehicle is running at a

low speed for an extended period, such

as in heavy traffic.

■

When the 12-volt battery is removed or

discharged

●

Information stored in the ECU is cleared.

When the 12-volt battery is depleted,

have the vehicle inspected at your Lexus

dealer.

●

Some systems may require initialization.

(



P.429)

■

When removing the 12-volt battery ter-

minals

When the 12-volt battery terminals are

removed, the information stored in the

ECU is cleared. Before removing the 12-

volt battery terminals, contact your Lexus

dealer.

■

Charging the 12-volt battery

The electricity stored in the 12-volt battery

will discharge gradually even when the

vehicle is not in use, due to natural dis-

charge and the draining effects of certain

electrical appliances. If the vehicle is left for

a long time, the 12-volt battery may dis-

charge, and the hybrid system may be

unable to start. (The 12-volt battery

recharges automatically while the hybrid

system is operating.)

■

When recharging or replacing the 12-

volt battery

●

In some cases, it may not be possible to

unlock the doors using the smart access

system with push-button start when the

12-volt battery is discharged. Use the

wireless remote control or the mechani-

cal key to lock or unlock the doors.

●

The hybrid system may not start on the

first attempt after the 12-volt battery has

recharged but will start normally after the

second attempt. This is not a malfunction.

●

The power switch mode is memorized by

the vehicle. When the 12-volt battery is

reconnected, the system will return to the

mode it was in before the 12-volt battery

was discharged. Before disconnecting

the 12-volt battery, turn the power switch

off.

If you are unsure what mode the power

switch was in before the 12-volt battery

discharged, be especially careful when

reconnecting the 12-volt battery.

■

When replacing the 12-volt battery

●

Use a 12-volt battery that conforms to

European regulations.

●

Use a 12-volt battery that the case size is

same as the previous one (LN2), 20 hour

rate capacity (20HR) is equivalent

(60Ah) or greater, and performance rat-

ing (CCA) is equivalent (563A) or

greater.

• If the sizes differ, the 12-volt battery can-

not be properly secured.

• If the 20 hour rate capacity is low, even if

the time period where the vehicle is not

used is a short time, the 12-volt battery

may discharge and hybrid system may

390

7-2. Steps to take in an emergency

not be able to start.

●

Use a 12-volt battery with a handle. If a

12-volt battery without a handle is used,

removal is more difficult.

●

After exchanging, firmly attach the fol-

lowing items to the exhaust hole of the

12-volt battery.

• Use the exhaust hose that was attached

to the 12-volt battery before exchanging.

• Use the exhaust hole plug included with

the new 12-volt battery or the one

installed on the battery prior to the

replacement. (Depending on the new 12-

volt battery installed, the exhaust hole

may be plugged.)

Exhaust hole plug

Exhaust hole

Exhaust hose

For details, consult your Lexus dealer.

WARNING

■

When removing the 12-volt battery

terminals

Always remove the negative (-) terminal

first. If the positive (+) terminal contacts

any metal in the surrounding area when

the positive (+) terminal is removed, a

spark may occur, leading to a fire in addi-

tion to electrical shocks and death or

serious injury.

■

Avoiding 12-volt battery fires or

explosions

Observe the following precautions to

prevent accidentally igniting the flamma-

ble gas that may be emitted from the 12-

volt battery:

●

Make sure each jumper cable is con-

nected to the correct terminal and that

it is not unintentionally in contact with

any other than the intended terminal.

●

Do not allow the other end of the

jumper cable connected to the “+” ter-

minal to come into contact with any

other parts or metal surfaces in the

area, such as brackets or unpainted

metal.

●

Do not allow the + and - clamps of the

jumper cables to come into contact

with each other.

●

Do not smoke, use matches, cigarette

lighters or allow open flame near the

12-volt battery.

■

12-volt battery precautions

The 12-volt battery contains poisonous

and corrosive acidic electrolyte, while

related parts contain lead and lead com-

pounds. Observe the following precau-

tions when handling the 12-volt battery:

●

When working with the 12-volt battery,

always wear safety glasses and take

care not to allow any battery fluids

(acid) to come into contact with skin,

clothing or the vehicle body.

●

Do not lean over the 12-volt battery.

●

In the event that battery fluid comes

into contact with the skin or eyes,

immediately wash the affected area

with water and seek medical attention.

Place a wet sponge or cloth over the

affected area until medical attention

can be received.

●

Always wash your hands after han-

dling the 12-volt battery support, ter-

minals, and other battery-related

parts.

391

7-2. Steps to take in an emergency

n t

ise



If the engine coolant temperature
gauge enters the red zone or
“Engine Coolant Temp High Stop in
a Safe Place See Owner’s Manual”
is shown on the multi-information
display

Stop the vehicle in a safe place and
turn off the air conditioning system,
and then stop the hybrid system.

If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.

After the hybrid system has cooled
down sufficiently, inspect the hoses
and cooling system for leaks.

WARNING

●

Do not allow children near the 12-volt

battery.

■

After recharging the 12-volt battery

Have the 12-volt battery inspected at

your Lexus dealer as soon as possible. If

the 12-volt battery is deteriorating, con-

tinued use may cause the 12-volt battery

to emit a malodorous gas, which may be

detrimental to the health of passengers.

■

When exchanging the 12-volt battery

After replacing, securely attach the

exhaust hose and exhaust hole plug to

the exhaust hole of the replaced 12-volt

battery. If not properly installed, gases

(hydrogen) may leak into the vehicle

interior, and there is the possible danger

of the gas igniting and exploding.

NOTICE

■

When handling jumper cables

When connecting the jumper cables,

ensure that they do not become entan-

gled in the cooling fan or engine drive

belt.

■

To prevent damaging the vehicle

The exclusive jump starting terminal is to

be used when charging the 12-volt bat-

tery from another vehicle in an emer-

gency. It cannot be used to jump start

another vehicle.

If your vehicle overheats

The following may indicate that
your vehicle is overheating.



The engine coolant temperature
gauge (



P.76, 80) is in the red

zone or a loss of hybrid system
power is experienced. (For exam-
ple, the vehicle speed does not
increase.)



“Engine Coolant Temp High Stop
in a Safe Place See Owner’s
Manual” or “Hybrid system over-
heated Output power reduced” is
shown on the multi-information
display.



Steam comes out from under the
hood.

Correction procedures

392

7-2. Steps to take in an emergency

If a large amount of coolant leaks, immedi-

ately contact your Lexus dealer.

Radiator

Cooling fan

The coolant level is satisfactory if it
is between the “F” and “L” lines on
the reservoir.

Reservoir

“F” line

“L” line

Coolant inlet cap

Add coolant if necessary.

Water can be used in an emergency if

engine coolant is unavailable.
If water was added in an emergency, have

the vehicle inspected at your Lexus dealer

as soon as possible.

Start the hybrid system and turn the
air conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.

The fan operates when the air conditioning

system is turned on immediately after a

cold start. Confirm that the fan is operating

by checking the fan sound and air flow. If it

is difficult to check these, turn the air con-

ditioning system on and off repeatedly.

(The fan may not operate in freezing tem-

peratures.)

If the fan is not operating:
Stop the hybrid system immediately
and contact your Lexus dealer.
If the fan is operating:
Have the vehicle inspected at the
nearest Lexus dealer.



If “Hybrid system overheated Out-
put power reduced” is shown on the
multi-information display

Stop the vehicle in a safe place.

Stop the hybrid system and care-
fully lift the hood.

A
B

A
B
C
D

393

7-2. Steps to take in an emergency

n t

ise

After the hybrid system has cooled
down, inspect the hoses and radia-
tor core (radiator) for any leaks.

Radiator

Cooling fan

If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.

The coolant level is satisfactory if it
is between the “FULL” and “LOW”
lines on the reservoir.

Reservoir

“FULL” line

“LOW” line

Add coolant if necessary.

Water can be used in an emergency if

power control unit coolant is unavailable.
If water was added in an emergency, have

the vehicle inspected at your Lexus dealer

as soon as possible.

After stopping the hybrid system
and waiting for 5 minutes or more,
start the hybrid system again and
check if “Hybrid system over-
heated Output power reduced” is
shown on the multi-information dis-
play.

If the message does not disappear:

Stop the hybrid system and contact your

Lexus dealer.
If the message is not displayed:

The hybrid system temperature has

dropped and the vehicle may be driven

normally.
However, if the message appears again

frequently, contact your Lexus dealer.

WARNING

■

When inspecting under the hood of

your vehicle

Observe the following precautions.

Failure to do so may result in serious

injury such as burns.

●

If steam is seen coming from under the

hood, do not open the hood until the

steam has subsided. The engine com-

partment may be very hot.

394

7-2. Steps to take in an emergency

Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.

Remove the mud, snow or sand
from around the front wheels.

Place wood, stones or some other
material under the front wheels to
help provide traction.

Restart the hybrid system.

Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.

■

When it is difficult to free the vehicle

Press the

switch to turn off TRAC.

WARNING

●

After the hybrid system has been

turned off, check that the “READY”

indicator are off.

When the hybrid system is operating,

the gasoline engine may automatically

start, or the cooling fan may suddenly

operate even if the gasoline engine

stops. Do not touch or approach rotat-

ing parts such as the fan, which may

lead to fingers or clothing (especially a

tie, a scarf or a muffler) getting caught,

resulting in serious injury.

●

Do not loosen the coolant inlet cap or

coolant reservoir caps while the hybrid

system and radiator are hot.

High temperature steam or coolant

could spray out.

NOTICE

■

When adding engine/power control

unit coolant

Add coolant slowly after the hybrid sys-

tem has cooled down sufficiently. Adding

cool coolant to a hot hybrid system too

quickly can cause damage to the hybrid

system.

■

To prevent damage to the cooling

system

Observe the following precautions:

●

Avoid contaminating the coolant with

foreign matter (such as sand or dust

etc.).

●

Do not use any coolant additive.

If the vehicle becomes stuck

Carry out the following procedures
if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:

Recovering procedure

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