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Hyundai Ioniq 5 (2024 year). Manual in english - page 1

Foreword / Starting Your Electric Vehicle

EV Mode

ONE1Q011052L

If you select the “EV” menu at the home screen you can enter EV mode.

Information

For more information, refer to the user’s manual provided in the infotainment system and

the quick reference guide.

EV Mode Screen

ONE1Q011013N

(1) Energy Information

(2) Next Departure

(3) Charging and Climate

(4) Vehicle to Load (V2L)

(5) Nearby Stations

(6) EV Settings

(7) Menu

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Energy Information

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Select EV > Vehicle image on the screen.

You can check battery information and energy consumption.

Battery information

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You can check the reachable range, total battery power remaining, and expected

charging time for each charge type.

• The distance to empty is calculated based on the real-time electric energy efficiency

while driving. The distance may change if the driving pattern changes.

• The distance to empty may vary according to the change of the driving pattern even if

the same target battery charge level is set.

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Foreword / Starting Your Electric Vehicle

Next Departure

ONE1Q011016N

Select EV > Next Departure on the screen. You can set the date and time of when to

charge the battery, climate control temperature, and other various functions.

Departure time

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1. Set anticipated departure time for scheduled charging and target temperature.

2. Select the day of the week to activate scheduled charging and target temperature for

departure time.

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Charging and Climate

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Select EV > Charging and Climate on the screen.

Information

Vehicle must be connected with the charging connector at the time pre-scheduled time

for the scheduled charging.

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You can set the date and time of when to charge the battery and the climate control

temperature. Also, you may select the time to start charging using the off-peak time

setting.

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Foreword / Starting Your Electric Vehicle

Off-peak time settings

ONE1Q011055L

1. If selected, starts charging only on the designated off-peak time.

2. Set the most inexpensive time to complete charging.

3. You may select:

• Prioritize Off-peak Charging: If selected, starts charging at off-peak time (may keep

on charging pass off-peak time to charge 100%).

• Charge only during Off-peak: If selected, charges only within off-peak time (may not

charge 100%).

Target temperature settings

ONE1Q011021N

1. Set target temperature.

• If the target temperature (1) is set with the cable connected, the cabin temperature

will be adjusted to the target temperature at departure time (without loss of high

voltage battery charging level). In cold weather, preschedule heating helps enhance

electric vehicle performance by heating the vehicle in advance.

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Vehicle to Load (V2L)

if equipped

V2L is the system that provides AC power using the high voltage battery for driving to

operate several electronical products.

ONE1Q011022N

Select EV > Vehicle to Load (V2L) on the screen.

You can set the battery discharging limit for high voltage battery for driving.

ONE1Q011023L

If the vehicle reaches to the limit, it automatically cut supply of electricity.

Energy information

Select EV > Vehicle image on the screen.

You can check battery discharging level.

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Foreword / Starting Your Electric Vehicle

How to connect

Outdoor

ONE1Q011063N

1. Open the cover of the V2L connector.

2. Close the cover after connecting home appliances and electronical products to the

power outlet.

WARNING

Some types of plugs may not fit into the outlet cover of the V2L connector, causing

incomplete closing of the cover.

Do not use the V2L connector on a rainy or snowy day if the outlet cover is not

completely closed. There is a risk of fire and/or injury.

3. Connect the V2L connector to the charging inlet on the vehicle.

4. Press the switch (1) of the V2L connector and check whether the light (2) is on or off.

The light (2) may not turn on normally when:

• See the battery discharging limit for high voltage battery for driving in ‘Electricity

Use’ menu on the screen. If it is higher than the current amounts of high voltage

battery, the light (2) does not turn on.

• Check whether the light of V2L connector or indoor power outlet turns on or not.

• If the warning message for V2L appears on the cluster display, refer to the message

entirely.

• If V2L does not operate previously when you connects another home appliances,

have your vehicle inspected by an authorized HYUNDAI dealer.

5. Press the switch (1) to turn off the light (2) the V2L will be off. You can disconnect the

V2 connector when the light (2) turns off or the charging connecter lock is deactivated

pressing the door unlock button on the smart key.

Information

Please connect the V2L connector to the charging inlet within 60 seconds after the

charging cover opens. To prevent theft after connecting, it is changed to auto lock

automatically so that it is impossible to disconnect.

When using V2L, cancel the scheduled air conditioning setting. V2L operation may be

blocked by scheduled air conditioning operation conditions.

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Indoor

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1. Connect to the power outlet located in bottom of the rear seat with the Vehicle

Stop/Start button in the ON position.

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2. Use the smart key to unlock the power outlet cover.

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3. Check the operation status through the front indicator of the power outlet.

• Blue: Standby

• Red: No power supply even the power outlet is connected

• Green: Normal power supply through the normal connection of the power outlet.

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Foreword / Starting Your Electric Vehicle

Information

When the used power is exceeded due to overload, the use of V2L is stopped and the

“V2L function is stopped due to excess power” message appears on the cluster display.

Disconnect the electronic product to reset the V2L and follow as below.

• After removing the outdoor V2L connector, it can be used again by reconnecting it.

• When using only indoor V2L with the vehicle ON, if V2L is terminated due to overload,

it can be used only after restarting.

Information

• V2L discharging mode will shut off if the vehicle is off using indoor V2L on the vehicle

state of ON.

• Opening the charging door or connecting the V2L connector to the charging inlet, the

V2L discharging mode will shut off. If you want to use the indoor and outdoor V2L

simultaneously, firstly connect the V2L connector to the charging inlet and use the

indoor V2L.

CAUTION

• Be well-informed of the manual to prevent accidents.

• The V2L discharging mode is blocked automatically in case of overheating. (When the

discharging mode is blocked, check whether the V2L connector or power plug is

contaminated, worn, corroded or broken. If the temperature falls to proper level after

it is left unattended, you can use it again. Use proper home appliances.)

• Do not remodel or disassemble the provided V2L connector. The failure caused by

remodeling or disassembling is not covered by the warranty.

• Do not drop the V2L connector or give a strong impact to it.

• Do not place objects on the V2L connector.

• Be sure to disconnect the V2L connector from the vehicle when you are finished using

V2L.

• When the high voltage battery charge reaches the set discharging limit(%), the

operation stops, and a warning message is displayed on the instrument panel. If you

want V2L operation, set the discharging limit(%) lower than the current battery charge.

• When using various electric products, use them below the maximum power capacity

that can be supplied by the vehicle.

• If you use an electrical appliance that exceeds the maximum power capacity that the

vehicle can supply, the operation will stop and a warning message will be displayed on

the instrument panel. Make sure the total power consumption of the electrical

appliance you use exceeds the V2L maximum power capacity.

• Some of the electric products may not operate normally even if the product has power

consumption less than the maximum power capacity provided by the vehicle.

- Electrical products that require high power during initial operation.

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- Measuring devices that need to process accurate data.

- Electric products sensitive to inverter type AC power supply (Inverter: A device that

converts DC power into AC power)

•

Do not use products that require a continuous power supply, such as medical

equipment. The power supply may be interrupted depending on the vehicle’s

condition.

•

Put the power plug fully and use the qualified plug that meets the standard. If you use

worn, corroded or broken plug or improper plug, it might be a cause of malfunction.

•

Use a power plug with ground connection.

•

Do not use high power home appliances such as air conditioning, washing machine or

dryer.

•

Do not hang the home appliances on to the wire.

•

For various devices connected to an power outlet, use only products that have

obtained national safety certification. For usage and precautions, refer to the manual

of the device. (Electrical appliances, multi-outlets, cord extension cables, etc.)

•

For devices used outdoors in a vehicle, use a product with a waterproof function or use

it in a waterproof environment. Do not use in environments with rain or high humidity.

(Electrical appliances, multi-outlets, cord extension cables, etc.)

•

If there is a risk of lightning, do not use the V2L function outside the vehicle.

•

Do not connect multiple portable multi-outlets.

•

When using an extension cable, if the cable is twisted or overlapped by itself may cause

a fire. Be sure to use the cable without twisting it.

•

When using the vehicle’s outdoor V2L connector, power is also supplied to the

vehicle’s indoor power outlet. Unplug electrical appliances that are not in use from the

indoor power outlet.

•

When using the V2L, the cooling fan in the vehicle motor compartment can operate

automatically even if the vehicle is turned off. Do not put your hand near the cooling

fan in the V2L operating state.

WARNING

• Do not touch the V2L connector of the terminal of the vehicle charging inlet.

• Do not put metal objects to the V2L connector or charging inlet. It might be a cause of

electric shock.

• Do not touch the V2L connector, charging inlet or power plug with a wet hand. It might

be a cause of electric shock. Please handle with a dry hand all the time.

• Confirm whether there is foreign substance such as water or dust on the V2L

connector, charging inlet or power plug before connecting. If you connect it with

foreign substances, it may be a cause of fire or electric shock.

• Do not remodel or disassemble the V2L connector. There is a risk of fire, electric shock

or injury.

• When the power plug is connected or disconnected to the V2L connector or open or

close the connector cover of the V2L, be careful not to be scratched on the hand.

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Foreword / Starting Your Electric Vehicle

• Do not charge in the following conditions. The accident might occur.

- The V2L connector, charging inlet, power plug or cable is damaged, corroded or

rusted.

- The connection part is loose.

• Do not use if the sheath of home appliance cables is damaged or broken. There is a risk

of fire, electric shock or injury.

• Never use an electric heating appliance like iron, coffee pot, and toaster in the vehicle.

It may cause a fire and injury.

Cluster display messages

V2L has ended. Battery level has reached the set value

ONE1Q011077L

When the high voltage battery level reaches the discharging limit set level, the V2L will

stop and the warning will be displayed. If you want to use the V2L continuously, make the

discharging limit set level lower than the present battery level.

V2L stopped due to excessive power use

ONE1Q011078L

If you use an electrical appliance that exceeds the maximum power output the vehicle

can supply, it will stop working and display a warning message. Make sure that the total

power consumption of your electrical appliance exceeds the V2L maximum power

output.

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V2L conditions not met

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If V2L is interrupted for any of the following reasons, a warning message is displayed.

• V2L connector switch off

• V2L connector overheating

• Opening the charging door while using the V2L indoor outlet

Make sure there are no problems with the V2L connector and the vehicle indoor outlet.

Nearby Charging Stations

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Select EV > Map on the screen. Stations around the current location are searched.

ONE1Q011025N

Select ‘Search for charging stations’ on the screen.

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Foreword / Starting Your Electric Vehicle

ONE1Q011026N

Around the course, around the current site, around the selected destination or charging

stations of interest will be searched. If you choose the charging station, the detailed

information will be provided.

Information

For more information, refer to the user’s manual provided in the infotainment system and

the quick reference guide.

EV Settings

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Select EV > EV Settings on the screen. You can set the charging limit, charging current,

winter mode and utility mode functions.

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Charging limit (Max. % Charge)

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• The target battery charge level can be selected when charged with AC charger or DC

charger.

• The charging level can be changed by 10%.

• If the target battery charge level is lower than the high voltage battery charge level, the

battery will not be charged.

Charging current

ONE1Q012030L

• You can adjust the charging current for an AC charger. Select an appropriate charging

current.

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Foreword / Starting Your Electric Vehicle

• If the charging process does not start or abruptly stops in the middle, reselect another

proper current and re-try charging the vehicle.

• Charging time varies depending on which charging current is selected.

Battery conditioning mode

if equipped

ONE1Q012102L

You can select or deselect the Battery Conditioning mode.

The Battery conditioning mode is efficient during the winter time when the high voltage

battery temperature is low. The Battery Conditioning mode is recommended to maintain

driving and DC charging performance during winter by raising the battery temperature

to an adequate level. However, the driving distance may be reduced as the energy is

required to increase battery temperature. Also, if the battery temperature is low during

driving or when the scheduled air conditioner/heater is activated, this mode is operated

to improve driving performance. However, the mode does not operate to ensure driving

distance when the battery level is low.

Information

If you set the DC charging station as your destination while using the battery conditioning

mode, the battery temperature is optimized for charging, and charging time may be

maintained to the level being charged in room temperature. To optimize battery

temperature, sufficient time is necessary.

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Utility Mode

The high voltage battery is used instead of the 12V auxiliary battery for operating the

convenient features of the vehicle. When driving is not necessary such as while camping

or when stopping the vehicle for a long time, it is possible to use the electrical devices

(audio, lights, air conditioner, heater, etc.) for long hours.

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System Setting and Activation

System setting

The driver can activate the Utility mode function when the following conditions are

satisfied.

• The vehicle is in the ready (

) mode and the gear is shifted to P (Park).

• The EPB (Electronic Parking Brake) is not a malfunction.

• EV settings > Utility mode is selected on the infotainment system screen.

System Activation

When the system is activated:

• The (

) indicator will turn off, and the (

) indicator will illuminate on the

instrument cluster and the EPB is applied.

• All electric devices are usable but the vehicle cannot be driven.

• The EPB can be canceled by pressing the EPB switch.

Gear cannot be shifted out of P (Park). If a shift attempt is made, a message “Shifting

conditions not met” will be displayed on the infotainment system screen.

System Deactivation

The Utility mode can be deactivated by pressing the Start/Stop button to the OFF

position. The function cannot be deactivated from the EV settings.

Information

The infotainment system may change after software updates. For more information,

refer to the user’s manual provided in the infotainment system and the quick reference

guide.

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Foreword / Starting Your Electric Vehicle

Charge Types For Electric Vehicle

Charging Information

• AC Charge: The electric vehicle is charged by plugging into an AC charger installed at

your home or a public charging station. (For further details, refer to the ‘AC Charge’.)

• DC Charge: You can charge at high speeds at public charging stations. Refer to the

respective company’s manual that is provided for each DC charger type.

Battery performance and durability can deteriorate if the DC charger is used

constantly.

Use of DC charge should be minimized in order to help prolong high voltage battery

life.

• Portable Charge: The Electric vehicle can be charged by using household electricity.

The electrical outlet at your home must comply with regulations and can safely

accommodate the Voltage / Current (Amps) / Power (Watts) ratings specified on the

portable charge.

Charging Time Information

Charging type

Standard battery

Long Range battery

Takes approx. 5 hours 50

Takes approx. 7 hours 10 minutes

AC charge

minutes at room temperature

at room temperature when

when charged to 100%

charged to 100%.

Takes about 18 minutes at

Takes about 18 minutes at room

350 kW

room temperature when

temperature when charged from

charger

charged from 10% to 80%.

10% to 80%. Can be charged to

Can be charged to 100%.

100%.

DC charge

Takes about 63 minutes at

Takes about 73 minutes at room

50 kW

room temperature when

temperature when charged from

charger

charged from 10% to 80%.

10% to 80%. Can be charged to

Can be charged to 100%.

100%.

Takes approx. 51 hours 5

Takes approx. 68 hours at room

Portable charge

minutes at room temperature

temperature when charged to

when charged to 100%.

100%.

Information

• Depending on the condition and durability of the high voltage battery, charger

specifications, and ambient temperature, the time required for charging the high

voltage battery may vary.

• If the charger is worn out, exposed, or there exists any type of damage, charging may

stop for your safety. Use another charger that works normally.

• When charging the battery, an additional 3 minutes may be required to check battery

condition.

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Charging Types

Category

AC Charge

DC Charge

Portable Charge

Charging

Inlet

(Vehicle)

Charging

Connector

Charging

Outlet

Use AC charger

Use the DC charger at

How to

installed at home or

public charging

Use household current

Charge

public charging

stations

stations

• Actual charger image and charging method may vary in accordance with the charger

manufacturer.

Information

Type 3R enclosure satisfies the requirements of UL 50E standard when the charging

connector is connected to the vehicle side charging inlet. An additional Type 3R

enclosure should be provided in the end installation of the vehicle side charging inlet.

• What is type 3R?: Performance requirement for enclosures intended for outdoor use

that provides a degree of protection against falling dirt, rain, sleet, and/or snow.

CAUTION

• Risk of electric shock. Do not disconnect under load.

• Suitable for use on a circuit capable of delivering not more than 5,000 rms symmetrical

Amperes, 120 V AC Maximum.

• Suitable for use on a circuit capable of delivering not more than 30,000 rms

symmetrical Amperes, 1,000 V DC Maximum.

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Foreword / Starting Your Electric Vehicle

Charge Indicator Lamp For Electric Vehicle

When charging the high voltage battery, the charge level can be checked from outside

the vehicle.

Charging Status

Electric charging door

ONE1Q011039

Lamp status

Battery SOC [%]

0 ~ 24

25 ~ 49

50 ~ 74

75 ~ 100

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Front Center Bumper

if equipped

ONE1Q011038

Lamp status

Battery SOC [%]

0 ~ 20

21 ~ 40

41 ~ 60

61 ~ 80

81 ~ 100

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Foreword / Starting Your Electric Vehicle

High voltage indicator

ONE1051278N

The high voltage indicator is located on top of the crash pad.

When the 12 V auxiliary battery is discharged, it is charged from the high voltage battery

of the vehicle.

When the high voltage electricity flow in the vehicle, the color of the indicator changes

to amber and turns off after charging is finished.

WARNING

When the function is activating, the Charging Indicator Lamp will turn on and high

voltage electricity will be flowing in the vehicle. Do not touch the high voltage electric

wire (orange), connector, and all electric components and devices. This may cause

electric shock and lead to injuries. Also, do not modify your vehicle in any way. This may

affect your vehicle performance and lead to an accident.

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Charging Connector Lock

Locking Charging Cable

ONE1Q011092L

You may select when the charging connector can be locked and unlocked in the charging

inlet.

Select Settings > ECO Vehicle > Charging Connector Locking Mode in the infotainment.

When the Charging Connector Is Locked

Always lock

Lock while charging

Do not lock

Before charging

O

X

X

While charging

O

O

X

Finished charging

O

X

X

• ‘Always lock’ mode :

The connector locks when the charging connector is plugged into the charging inlet.

The connector is locked until all doors are unlocked by the driver. This mode can be

used to prevent charging cable theft.

- If the charging connector is unlocked when all doors are unlocked, but the charging

cable is not disconnected within 15 seconds, the connector will be automatically

locked again.

- If the charging connector is unlocked when all doors are unlocked, but all doors are

locked again, immediately, the connector will be automatically locked again.

• ‘Lock while charging’ mode :

The connector locks when charg- ing starts. The connector unlocks when charging is

complete. This mode can be used when charging in a public charging station.

• ‘Do not lock’ mode :

The connector unlocks regardless of the state of charging.

Press the charging connector release button, disconnect the connector.

Be careful to theft of the charging cable.

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Foreword / Starting Your Electric Vehicle

Scheduled Charging

Scheduled Charging

if equipped

• You can set-up a charging schedule for your vehicle using the Infotainment system or

Blue Link application.

Refer to the infotainment system manual or the Blue Link application for detailed

information about setting scheduled charging.

• Scheduled charging can only be done when using an AC charger or the portable

charger (ICCB: In-Cable Control Box).

ONE1Q011039

• When scheduled charging is set and the AC charger or the portable charger (ICCB:

In-Cable Control Box) is connected for charging, the indicator lamp blinks from the first

level to the last for about 3 minutes to indicate that scheduled charging is set.

• When scheduled charging is set, charging is not initiated immediately when the AC

charger or portable charger (ICCB: In-Cable Control Box) is connected. When

immediate charging is required, press the charging door open button in the smart key

for 2 seconds or deactivate the scheduled charge setting with the infotainment system

or Blue Link application.

Refer to “AC Charge (Station) or Trickle Charge” for details about connecting the AC

charger and the portable charger (ICCB: In-Cable Control Box).

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Charging Electric Vehicle

Electric Charging Door

ONE1Q011040

The electric charging door will open and close as follows.

Methods

Open

Close

Touch and Push

Smart Key

Voice Recognition

mark_WNE1-208

(Limited to areas where voice recognition is applied)

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Foreword / Starting Your Electric Vehicle

Information

• The charging door automatically closes when:

- The charging connector is disconnected

- The charging procedure has not done for a certain amount of time while the charging

door is opened.

- The gear is in D (drive), N (neutral), or R (Reverse).

• After replacing battery (12 V), open and close the charging door once to check that the

charging door automatic opening mechanism is functioning properly.

• When replacing the charging door, be sure to disconnect the vehicle-side wiring

connector of the charging door module and reconnect it to ensure normal operation of

the charging door.

Charging Precautions

AC Charger

OLFP0Q4057N

DC Charger

OAEEQ016023

Actual charger image and charging method may vary in accordance with the charger

manufacturer.

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WARNING

• Electromagnetic waves that are generated from the charger can seriously impact

medical electric devices such as an implantable cardiac pacemaker.

If you are fitted with any electronic medical implants (for example, cardiac

pacemaker), make sure to ask the medical team and manufacturer whether charging

your electric vehicle will impact the operation of electronic medical implants.

• Check to make sure there is no water or dust on the charging cable connector and plug

before connecting to the charger and charging inlet. Connecting while there is water

or dust on the charging cable connector and plug may cause a fire or electric shock.

WARNING

• Be careful not to touch the charging connector, charging plug, and the charging inlet

when connecting the cable to the charger and the charging inlet on the vehicle.

• Comply with the following in order to prevent electrical shock when charging:

- Use a waterproof charger.

- Do not touch the charging connector and charging plug with your hands wet, or do

not stand in water or snow while connecting the charging cable.

- Be careful when there is lightning.

- Be careful when the charging connector and plug are wet.

WARNING

• Immediately stop charging when you find abnormal symptoms (odor, smoke).

• Replace the charging cable if the cable coating is damaged to prevent electrical shock.

• When connecting or removing the charging cable, make sure to hold the charging

connector handle and charging plug.

If you pull the cable itself (without using the handle), the internal wires may be

disconnected or get damaged. This may lead to electric shock or fire.

CAUTION

• Always keep the charging connector and charging plug in clean and dry condition. Be

sure to keep the charging cable in a condition where there is no water or moisture.

• Be sure to use only certified electric vehicle charger. Using uncertified charger may

cause the damage to the vehicle.

• Before charging the battery, turn the vehicle OFF.

• When the vehicle is switched OFF while charging, the cooling fan inside the motor

compartment may automatically operate. Do not touch the cooling fan while charging.

• Be careful not to drop the charging connector. The charging connector can be

damaged.

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How to Check the Symbol on the Charging Label

ONE1Q011081L

You can find the charging label when opening the charging door.

Charging label

ONE1Q011086

1. Warning for high voltage

2. Caution

3. Charging voltage and current

WARNING

Risk of failure, fire, injury, etc., are expected when using the charging connector with

unmatched symbol.

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Disconnecting Charging Connector in Emergency

ONE1Q011045

If the charging connector does not disconnect from the charging inlet due to battery

discharge and failure of electric wires, open the liftgate and slightly pull the emergency

cable in the cargo area. The charging connector will be disconnected from the charging

inlet.

AC Charge

AC Charger

OLFP0Q4057N

Actual charger image and charging method may vary in accordance with the charger

manufacturer.

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Foreword / Starting Your Electric Vehicle

How to Connect AC Charger

1. Depress the brake pedal and apply the parking brake.

2. Turn OFF all switches, shift to P (Park), and turn OFF the vehicle. If charging is initiated

without the gear in P (Park), the charging will start after the gear is automatically

shifted to P (Park).

ONE1Q011040

3. Open the charging door.

For more details, refer to ‘Electric Charging Door’ in this chapter.

Information

If you cannot open the charging door due to freezing weather, tap lightly or remove any

ice near the charging door. Do not try to forcibly open the charging door.

4. Check if there is dust on the charging connector and charging inlet.

5. Hold the charging connector handle and connect it to the vehicle charging inlet. Push

the connector all the way in. If the charging connector and charging terminal are not

connected properly, this may cause a fire.

Information

Locking Charging Cable

Select Settings > ECO Vehicle > Charging Connector Locking Mode in the

infotainment system menu. The charging connector is locked in the inlet at a different

period according to which mode is selected.

• Always mode : The connector locks when the charging connector is plugged into the

charging inlet.

• While charging mode : The connector locks when charging starts.

For more details, refer to “Locking Charging Cable” in this chapter.

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6.Connect the charging plug to the electric outlet at an AC charging station to start

charging.

ONE1Q011041

7. Check if the charging connector indicator light (

) of the high voltage battery on the

instrument cluster is turned ON. Charging is not active when the charging connector

indicator light (

) is OFF.

When the charging connector and charging plug are not connected properly,

reconnect the charging cable to charge.

Information

• Even though charging is possible with the Start/Stop button in the ON/START

position, for you safety, start charging when the Start/Stop button is in the OFF

position and the vehicle shifted to P (Park). After charging has started, you can use

electrical components such as the radio by pressing the Start/Stop button to the

ACC or ON position.

• During AC charging, the radio reception may be poor.

• During charging, the gear cannot be shifted from P (Park) to any other gear.

ONE1Q011058E

8.After charging has started, the estimated charging time is displayed on the instrument

cluster for about 1 minute.

If you open the driver seat door while charging, the estimated charging time is also

displayed on the instrument cluster for about 1 minute. When scheduled charging or

scheduled air conditioning/heating is set, the estimated charging time is displayed as

“--”.

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Foreword / Starting Your Electric Vehicle

Information

Depending on the condition and durability of the high voltage battery, charger

specifications, and ambient temperature, the time required for charging the battery

may vary.

Checking Charging Status

When charging the high voltage battery, the charge level can be checked from outside

the vehicle.

For more details, refer to ‘Charge Indicator Lamp For Electric Vehicle’ in this chapter.

How to Disconnect AC Charger

AC Charger

OLFP0Q4057N

1. When charging is complete, remove the charging plug from the electrical outlet of the

AC charging station.

ONE1Q012044N

2. Hold the charging connector handle and pull it out.

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Information

To prevent charging cable theft, the charging connector cannot be disconnected from

the inlet when the doors are locked or the charging connector is in the LOCK mode.

Unlock all doors to disconnect the charging connector from the inlet.

However, if the vehicle is in the charging connector AUTO mode, the charging

connector automatically unlocks from the inlet when charging is completed.

If you attempt to disconnect the charging connector without pressing the release

button, the connector and the inlet may be damaged. For more details, refer to

“Charging Connector AUTO/ LOCK Mode” in this chapter.

If the release button does not work even after the all doors are unlocked, pull the

emergency lift cable in the motor room and press the release button in the connector

to disconnect it from the vehicle. If the release button still does not work, consult an

authorized HYUNDAI dealer.

3. Make sure to completely close the charging door.

4. Close the protection caps of the charging connector and the charging plug to protect

them from foreign substances.

5. If the personal charging connector is used, store the connector in the cable

compartment.

DC Charge

DC Charger

OAEEQ016023

You can charge at high speeds at public charging stations. Refer to the respective

company’s manual that is provided for each DC charger type.

Battery performance and durability can deteriorate if the DC charger is used constantly.

Use of DC charge should be minimized in order to help prolong high voltage battery life.

Actual charger image and charging method may vary in accordance with the charger

manufacturer.

1-41

Foreword / Starting Your Electric Vehicle

Information

If you use a DC charger when the vehicle is already fully charged, some DC chargers will

send out an error message. When the vehicle is fully charged, do not charge the vehicle.

How to Connect DC Charger

1. Depress the brake pedal and apply the parking brake.

2. Turn OFF all switches, shift to P (Park), and turn OFF the vehicle.

ONE1Q011040

3. Open the charging door.

For more details, refer to ‘Electric Charging Door’ in this chapter.

Information

If you cannot open the charging door due to freezing weather, tap lightly or remove any

ice near the charging door. Do not try to forcibly open the charging door.

4. Check whether there is dust or foreign substances inside the charging connector and

charging inlet.

5. Hold the charging connector handle and connect it to the vehicle charging inlet. Push

the connector all the way in. If the charging connector and charging terminal are not

connected properly, this may cause a fire.

Refer to the manual for each type of DC charger for how to charge and remove the

charger.

ONE1Q011041

1-42

1

6.Check if the charging connector indicator light (

) of the high voltage battery on the

instrument cluster is turned ON. Charging connector is not active when the charging

connector indicator light (

) is OFF.

When the charging connector is not connected properly, reconnect the charging cable

to charge it again.

During cold weather, DC charging may not be available to prevent high voltage battery

degradation.

Information

To control the temperature of the high voltage battery while charging or when the

battery temperature is high, the air conditioning is used to cool down the battery. This

may generate noise or vibration from operation of the air conditioning compressor and

cooling fan, but it is a normal condition when charging the high voltage battery. Also,

the air conditioning’s performance may be degraded due to operation of the cooling

system to charge the high voltage battery. This is a normal condition.

Information

Even though charging is possible with the Start/Stop button in the ON/START position,

for you safety, start charging when the Start/Stop button is in the OFF position and the

vehicle shifted to P (Park). After charging has started, you can use electrical

components such as the radio by pressing the Start/Stop button to the ACC or ON

position.

During charging, the gear cannot be shifted from P (Park) to any other gear.

ONE1Q011059E

7. After charging has started, the estimated charging time is displayed on the instrument

cluster for about 1 minute.

If you open the driver seat door while charging, the estimated charging time is also

displayed on the instrument cluster for about 1 minute.

1-43

Foreword / Starting Your Electric Vehicle

Information

• Depending on the condition and durability of the high voltage battery, charger

specifications, and ambient temperature, the time required for charging the battery

may vary.

• In rare cases, you might hear high frequency noise (very little beep sound) outside the

vehicle when charging with 400V fast charger that is deteriorated or has long

communication delay.

The high frequency noise can be generated only when the vehicle tries to reduce its

own electromagnetic waves to keep fast charging as possible.

Do not worry about this little beep noise, because it is the intentional operation of the

car that does not affect any charging performance or the vehicle itself at all.

Checking Charging Status

When charging the high voltage battery, the charge level can be checked from outside

the vehicle.

For more details, refer to ‘Charge Indicator Lamp For Electric Vehicle’ in this chapter.

How to Disconnect DC Charger

1. Remove the charging connector when DC charging is completed, or after you stop

charging using the DC charger. Refer to each respective DC charger manual for details

about how to disconnect the charging connector.

2. Make sure to completely close the charging door.

Portable Charge (Type A)

Portable Charger

ONE1Q011087

(1) Code and Plug (Code set)

(2) Control Box

(3) Charging Cable and Charging Connector

Portable Charge can be used when AC Charge or DC Charge is not available by using

household electricity.

1-44

1

How to Set the Charge Level of the Portable Charger

ONE1043060N

[A] Plug

[B] Electric Outlet

Plug

1. Check the rated current of the electric outlet prior to connecting the plug to the outlet.

2. Connect the plug to a household electric outlet.

3. Check the display window on the control box.

ONX4EPHQ011024L

4. Press the button (1) on the front of the control box for 2 to 8 seconds to adjust the

charge level. (Refer to charging cable type and example for setting the charge level.)

5. The charge level on the display window of the control box changes every time you

press the button (1).

6.When setting the charge level is complete, start charging according to the portable

charge instructions.

1-45

Foreword / Starting Your Electric Vehicle

* Example for setting the ICCB charge level

The example is only for reference and may vary according to the surrounding

environment.

Outlet current

ICCB charge level

Control box display window

14-16 A

12 A

13-12 A

10 A

11-10 A

8 A

9-8 A

6 A

CAUTION

Please make sure that charge level selection matches the capacity of your circuit breaker

to avoid blown fuse.

How to Connect Portable Charger (ICCB: In-Cable Control Box)

ONE1043060N

[A] Plug

[B] Electric Outlet

1. Connect the plug to a household electric outlet.

1-46

1

ONX4EPHQ011005L

2. Check if the power lamp (green) illuminates on the control box.

3. Depress the brake pedal and apply the parking brake.

4. Turn OFF all switches, shift to P (Park), and turn OFF the vehicle.

If charging is initiated without the gear in P (Park), the charging will start after the gear

is automatically shifted to P (Park).

ONE1Q011040

5. Open the charging door.

For more details, refer to ‘Electric Charging Door’ in this chapter.

Information

If you cannot open the charging door due to freezing weather, tap lightly or remove any

ice near the charging door. Do not try to forcibly open the charging door.

6.Open the protection caps of the charging connector and the charging plug. Check if

there are any foreign substances or dust.

7. Hold the charging connector handle and connect it to the vehicle charging inlet. Push

the connector all the way in. If the charging connector and charging terminal are not

connected properly, this may cause a fire.

1-47

Foreword / Starting Your Electric Vehicle

Information

Locking Charging Cable

Select Settings > ECO Vehicle > Charging Connector Locking Mode in the

infotainment. The charging connector is locked in the inlet at a different period

according to which mode is selected.

• Always mode : The connector locks when the charging connector is plugged into the

charging inlet.

• While charging mode : The connector locks when charging starts.

For more details, refer to “Locking Charging Cable” in this chapter.

ONX4EPHQ011006L

8.Charging starts automatically (charging lamp illuminates).

ONE1Q011041

9.Check if the charging indicator light (

) of the high voltage battery on the instrument

cluster is turned ON. Charging is not active when the charging indicator light (

) is

OFF.

When the charging connector is not connected properly, reconnect the charging cable

to charge it again.

1-48

1

Information

To control the temperature of the high voltage battery while charging, the air

conditioning is used to cool down the battery. This may generate noise or vibration

from operation of the air conditioning compressor and cooling fan, but it is a normal

condition when charging the high voltage battery. Also, the air conditioning’s

performance may be degraded due to operation of the cooling system to charge the

high voltage battery. This is a normal condition.

Information

Even though charging is possible with the Start/Stop button in the ON/START position,

for you safety, start charging when the Start/Stop button is in the OFF position and the

vehicle shifted to P (Park). After charging has started, you can use electrical

components such as the radio by pressing the Start/Stop button to the START or ON

position.

During charging, the gear cannot be shifted from P (Park) to any other gear.

ONE1Q011058E

10.After charging has started, the estimated charging time is displayed on the instrument

cluster for about 1 minute.

If you open the driver seat door while charging, the estimated charging time is also

displayed on the instrument cluster for about 1 minute. When scheduled charging or

scheduled air conditioner/heater is set, the estimated charging time is displayed as

“--” .

Information

Depending on the condition and durability of the high voltage battery, charger

specifications, and ambient temperature, the time required for charging the battery may

vary.

Checking Charging Status

When charging the high voltage battery, the charge level can be checked from outside

the vehicle.

For more details, refer to ‘Charge Indicator Lamp For Electric Vehicle’ in this chapter.

1-49

Foreword / Starting Your Electric Vehicle

Charging Status Indicator Lamp for Portable Charger

Control Box

ONX4EPHQ011008L

Indicator

Details

POWER

On : Power on

On : Charge

CHARGE

Blink : Current limit due to high plug temperature or high

internal temperature

FAULT

Blink : Charging interrupted

1-50

1

Indicator

Details

On : Error while charging/ Error during self-diagnosis

Error code

Item

Cause

Control Pilot

E1

Vehicle communication error

communication

E2

Current leakage

Leakage

E3

Charger error

Plug overtemperature

E4

warning

Plug temperature

E5

Plug temperature failure

E6

Charger error

E7

Overcurrent

Charging overcurrent warning

E8

Charger overheating

Error

Internal temperature

code

E9

Charger error

F1

Relay fusion

Charger error

Ground

F2

Poor grounding of outlet

Monitoring/Interrupt

Switched mode power supply

F3

error (voltage failure)

Switched mode power

supply power failure

Switched mode power supply

F4

error (abnormal voltage)

F5

Control Pilot (-) voltage error

Control Pilot voltage

error

F6

Control Pilot (+) voltage error

F7

Plug temperature sensor error

Temperature sensor

error

PCB internal temperature

F8

sensor error

1-51

Foreword / Starting Your Electric Vehicle

Indicator

Details

12 A

10 A

8 A

CHARGE

6 A

LEVEL

* The control box

The charging current changes whenever the

button (1) is pressed for less than 1 sec with the

charger plugged into an electrical outlet but

not the vehicle.

ONX4EPHQ011024L

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1

Status / Diagnosis / Countermeasure

ONX4EPHQ011005L

• Charging connector plugged into vehicle (POWER Green ON)

• Plug connected to an electric outlet (POWER Green ON)

ONX4EPHQ011006L

While charging

• Charge indicator (POWER Green ON / CHARGE Blue ON)

• Charging current

ONX4EPHQ011009L

Before plugging charging connector into vehicle (POWER Green ON, FAULT Red blink)

• Abnormal temperature

• ICCB (In-Cable Control Box) failure

Contact an authorized HYUNDAI dealer.

1-53

Foreword / Starting Your Electric Vehicle

ONX4EPHQ011009L

Plugged into vehicle (POWER Green ON, FAULT Red Blink)

• Diagnostic device failure

• Current leakage

• Abnormal temperature

Contact an authorized HYUNDAI dealer.

ONX4EPHQ011010L

• Leakage current failure (POWER Green ON, FAULT Red Blink)

• After disconnecting and reconnecting the power plug, press and release the button for

2 seconds or longer to clear the error.

Contact an authorized HYUNDAI dealer.

ONX4EPHQ011011L

Power saving mode

• 7-segment display is turned off if there is no status change for more than 1 minute.

1-54

1

How to Disconnect Portable Charger (ICCB: In-Cable Control Box)

ONE1Q012044N

1. Hold the charging connector handle and pull it out.

Information

To prevent charging cable theft, the charging connector cannot be disconnected from

the inlet when the doors are locked or the charging connector is in the LOCK mode.

Unlock all doors to disconnect the charging connector from the inlet.

However, if the vehicle is in the charging connector AUTO mode, the charging

connector automatically unlocks from the inlet when charging is completed.

If you attempt to disconnect the charging connector without pressing the release

button, the connector and the inlet may be damaged.

For more details, refer to “Charging Connector AUTO/ LOCK Mode” in this chapter.

If the release button does not work even after the all doors are unlocked, pull the

emergency lift cable in the motor room and press the release button in the connector

to disconnect it from the vehicle. If the release button still does not work, consult an

authorized HYUNDAI dealer.

2. Make sure to completely close the charging door.

ONE1Q012103N

[A] : Plug

[B] : Electric Outlet

3. Disconnect the plug from the household electric outlet. Do not pull the cable when

disconnecting the plug.

1-55

1

Portable Charge (Type B)

Portable Charger

OOSEVQ018047L

(1) Code and Plug (Code set)

(2) Control Box

(3) Charging Cable and Charging Connector

Portable Charge can be used when AC Charge or DC Charge is not available by using

household electricity.

How to set the charging rate of the portable charger

ONE1043060N

[A] Plug

[B] Electric Outlet

Charging an electric vehicle at home can stress the household electrical system more

than a typical household appliance. Most modern residential electrical circuits are rated

at 15 or 20 amps. The EV portable charger is rated to supply a 12 A continuous load. To

avoid tripping a fuse or breaker in the household, the portable charger charging rate can

be reduced. Follow the steps below to set the charging rate of the portable charger.

1. Check the current output of the electrical outlet prior to connecting the portable

charger in order to determine the permissible charging rate.

2. Connect the plug to a household electric outlet.

3. Check the LED display on the portable charger controller. The indicator 8 A, 10 A or 12

A will be displayed.

1-57

Foreword / Starting Your Electric Vehicle

OOSEVQ018054

4. The charging rate (amps) can be adjusted on the portable charger controller. Press the

button (1) on the back of the controller.

5. The charging rate (12 A, 10 A, 8 A) on the LED display changes each time you press the

button. Refer to the table to adjust the charging rate based on the electrical outlet

current output.

6.When the charging rate is set, follow the procedure in the next section to connect your

vehicle.

* Example for setting the ICCB charge level

The example is only for reference and may vary according to the surrounding

environment.

Outlet current

ICCB charge level

Control box display window

14-16 A

12 A

13-12 A

10 A

11-10 A

8 A

CAUTION

Please make sure that charge level selection matches the capacity of your circuit breaker

to avoid blown fuse.

1-58

1

How to Connect Portable Charger (ICCB: In-Cable Control Box)

ONE1043060N

[A] Plug

[B] Electric Outlet

1. Connect the plug to a household electric outlet.

OOSEVQ018056

2. Check if the power lamp (green) illuminates on the controller.

3. Depress the brake pedal and apply the electronic parking brake.

4. Turn OFF all switches, shift to P (Park), and turn OFF the vehicle.

Information

If charging is initiated without the gear in P (Park), charging will start only after the gear

is automatically shifted to P (Park).

1-59

Foreword / Starting Your Electric Vehicle

ONE1Q011040

5. Open the charging door.

For more details, refer to ‘Electric Charging Door’ in this chapter.

Information

If you cannot open the charging door due to freezing weather tap lightly or remove any

ice near the charging door. Do not try to forcibly open the charging door.

6.Open the protection caps of the charging connector and the charging plug. Check if

there are any foreign substances or dust.

7. Hold the charging connector handle and connect it to the vehicle charging inlet. Push

the connector all the way in. If the charging connector and charging terminal are not

connected properly, this may cause a fire.

Information

Locking Charging Cable

Select Settings > ECO Vehicle > Charging Connector Locking Mode in the

infotainment. The charging connector is locked in the inlet at a different period

according to which mode is selected.

• Always mode : The connector locks when the charging connector is plugged into the

charging inlet.

• While charging mode : The connector locks when charging starts.

For more details, refer to “Locking Charging Cable” in this chapter.

1-60

1

OOSEVQ018057

8.Charging starts automatically (charging lamp blinks).

ONE1Q011041

9.Check if the charging indicator light (

) of the high voltage battery in the instrument

cluster is turned ON. Charging is not active when the charging indicator light (

) is

OFF.

When the charging connector is not connected properly, reconnect the charging cable

to charge it again.

Information

To control the temperature of the high voltage battery while charging or when the

battery temperature is high, the air conditioner is used to cool down the battery. It may

generate noise or vibration from operation of the air conditioner compressor and

cooling fan, but it is a normal condition when charging the high voltage battery. Also,

the air conditioner’s performance may be degraded due to operation of the cooling

system to charge the high voltage battery. This is a normal condition.

1-61

Foreword / Starting Your Electric Vehicle

Information

Even though charging is possible with the Start/Stop button in the ON/START position,

for you safety, start charging when the Start/Stop button is in the OFF position and the

vehicle shifted to P (Park). After charging has started, you can use electrical

components such as the radio by pressing the Start/Stop button to the START or ON

position.

During charging, the gear cannot be shifted from P (Park) to any other gear.

ONE1Q011058E

10.After charging has started, the estimated charging time is displayed on the instrument

cluster for about 1 minute.

If you open the driver seat door while charging, the estimated charging time is also

displayed on the instrument cluster for about 1 minute. When scheduled charging or

scheduled air conditioner/heater is set, the estimated charging time is displayed as

“--” .

Information

Depending on the condition and durability of the high voltage battery, charger

specifications, and ambient temperature, the time required for charging the battery may

vary.

Checking Charging Status

When charging the high voltage battery, the charge level can be checked from outside

the vehicle.

For more details, refer to ‘Charge Indicator Lamp For Electric Vehicle’ in this chapter.

1-62

1

Charging Status Indicator Lamp for Portable Charger

Control Box

Indicator

Details

On : Power on

Blink : Plug temperature sensor failure

(Green)

PLUG

On : Plug high temperature protection

Blink : Plug high temperature warning

(Red)

POWER

On : Power on

Blink : Charging in power saving mode, only the

CHARGE

CHARGE indicator is illuminated.

FAULT

Blink : Charging interrupted

Charging

The charging

current 12 A

current changes (3

* Back of the

control box

level) whenever

the button (1) is

CHARGE

Charging

pressed for 1 sec

LEVEL

current 10 A

with the charger

plugged into an

electrical outlet

Charging

OAEQ047025

but not the vehicle.

current 18 A

Charging connector plugged

(Green)

VEHICLE

Charging

(Blue)

Blink : Charging impossible

(Red)

1-63

Foreword / Starting Your Electric Vehicle

Charging Status Indicator Lamp for Portable Charger

N

Control

Status / Diagnosis /

N

Control

Status / Diagnosis /

O

Box

Countermeasure

O

Box

Countermeasure

• Charging connector

plugged into vehicle

(Green ON)

• Plug temperature sensor

failure (Green blink)

• Charging connector

1

• Plug high temperature

2

plugged into vehicle

protection (Red ON)

(Green ON)

• Plug high temperature

warning (Red blink)

Contact an authorized

HYUNDAI dealer.

• Before plugging charging

connector into vehicle

• While charging

(Red blink)

- Charge indicator

- Abnormal temperature

3

(Green blink)

4

- ICCB (In-Cable Control

- Vehicle indicator (Blue

Box) failure

ON)

Contact an authorized

HYUNDAI dealer.

• Plugged into vehicle (Red

blink)

• After plugging charging

- Diagnostic device

connector into vehicle

failure

(Red blink)

5

6

- Current leakage

- Communication failure

Contact an authorized

- Abnormal temperature

Contact an authorized

HYUNDAI dealer.

HYUNDAI dealer.

• Plug temperature sensor

failure (Green blink)

• Plug high temperature

• Power saving mode

protection (Red blink)

7

8

-

3 minutes after charging

• Plug high temperature

starts (Green blink)

warning (Red ON)

Contact an authorized

HYUNDAI dealer.

1-64

1

How to Disconnect Portable Charger (ICCB: In-Cable Control Box)

1. Hold the charging connector handle and pull it out.

Information

To prevent charging cable theft, the charging connector cannot be disconnected from

the inlet when the doors are locked or the charging connector is in the LOCK mode.

Unlock all doors to disconnect the charging connector from the inlet.

However, if the vehicle is in the charging connector AUTO mode, the charging

connector automatically unlocks from the inlet when charging is completed.

If the charging connector is disconnected while the release button is not pressed, the

connector and the inlet may be damaged.

For more details, refer to “Charging Connector AUTO/ LOCK Mode” in this chapter.

If the release button does not work even after the all doors are unlocked, pull the

emergency lift cable in the motor room and press the release button in the connector

to disconnect it from the vehicle. If the release button still does not work, consult an

authorized HYUNDAI dealer.

2. Make sure to completely close the charging door.

ONE1Q012103N

[A] Plug

[B] Electric Outlet

3. Disconnect the plug from the household electric outlet. Do not pull the cable when

disconnecting the plug.

4. Close the protection caps of the charging connector and the charging plug to protect

them from foreign substances.

5. If the personal charging connector is used, store the connector in the cable

compartment.

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Foreword / Starting Your Electric Vehicle

Driving Electric Vehicle

How to Start the Vehicle

1. Holding the smart key, sit in the driver’s seat.

2. Fasten the seat belt before starting the vehicle.

3. Make sure to engage the parking brake.

4. Turn OFF all electrical devices.

5. Make sure to depress and hold the brake pedal.

6.While depressing the brake pedal, shift to P (Park).

7. Depress and hold the brake pedal while pressing the Start/Stop button.

ONE1Q011047

8.When the “

” indicator is ON, you can drive the vehicle.

When the “

” indicator is OFF, you cannot drive the vehicle. Start the vehicle again.

9.Depress and hold the brake pedal and shift to the desired position.

Information

While the charging cable is connected, the gear cannot be shift from P (Park) to any

other gear for safety reasons.

10.Release the parking brake and slowly release the brake pedal. Check if the vehicle

slowly moves forward, then depress the accelerator pedal.

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1

How to Stop the Vehicle

1. Hold down the brake pedal while the vehicle is parked.

2. While depressing the brake pedal, shift to P (Park).

3. While depressing the brake pedal, engage the parking brake.

4. While depressing the brake pedal, press the Start/Stop button and turn off the vehicle.

ONE1Q011048

5. Check if the “

” indicator is turned OFF on the instrument cluster.

When the “

” indicator is ON and the gear is in a position other than P (Park), the

driver can accidently depress the accelerator pedal, causing the vehicle to move

unexpectedly.

Virtual Engine Sound System

The Virtual Engine Sound System generates engine sound for pedestrians to hear vehicle

sound because there is no sound while the Electric Vehicle (EV) is operating.

• If the vehicle is in the ready (

) mode and the gear is not in P (Park), the VESS will be

operated.

• When the gear is shifted to R (Reverse), an additional warning sound will be heard.

CAUTION

• The vehicle is much quieter while driving than a conventional gasoline-powered

vehicle. Be aware of your surroundings and always drive safely.

• After you park the vehicle or while you are waiting at a traffic light, check whether there

are children or obstacles around the vehicle.

• Check if there is something behind the vehicle when driving in reverse. Pedestrians

may not hear the sound of the vehicle.

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Foreword / Starting Your Electric Vehicle

Distance to Empty

ONE1Q011099N

The distance to empty is displayed differently according to the selected drive mode in

the Drive Mode Integrated Control System.

For more information, refer to “Drive Mode Integrated Control System (2WD)” in chapter

6.

When destination is not set

• On average, a vehicle can drive about 200 miles (320 km) (Standard) / 300 miles (400

km) (Long Range).

• Under certain circumstances where the air conditioner/heater is ON, the distance to

empty is impacted, resulting in a possible distance range from 106 ~ 286 miles (170 ~

460 km) (Standard) / 130 ~ 300 miles (210 ~ 570 km) (Long Range). When using the

heater during cold weather or driving at high speed, the high voltage battery consumes

a lot more electricity. This may reduce the distance to empty significantly.

• After ‘0 km’ has been displayed, the vehicle can drive an additional 2~5 miles (3~8 km)

depending on driving speed, heater/air conditioner, weather, driving style, and other

factors.

• Distance to empty that is displayed on the instrument cluster after completing a

recharge may vary significantly depending on previous operating patterns.

When previous driving patterns include high speed driving, resulting in the high

voltage battery using more electricity than usual, the estimated distance to empty is

reduced. When the high voltage battery uses little electricity in ECO mode, the

estimated distance to empty increases.

• Distance to empty may depend on many factors such as the charge amount of the high

voltage battery, weather, temperature, durability of the battery, geographical features,

and driving style. When the ambient temperature is low such as in winter, the actual

driving distance may reduce due to degradation of the battery.

• Natural degradation may occur with the high voltage battery depending on the

number of years the vehicle is used. This may reduce the distance to empty.

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1

When destination is set

When the destination is set, the distance to empty may change. The distance to empty is

recalculated using the information of the destination. However, the distance to empty

may vary significantly based on traffic conditions, driving habits, and condition of the

vehicle.

Tips for Improving Distance to Empty

• If you operate the air conditioner /heater too much, the driving battery uses too much

electricity. This may reduce the distance to empty. Therefore, it is recommended that

you set the cabin temperature to 22°C AUTO. This setting that has been certified by

various assessment tests to maintain optimal energy consumption rates while keeping

the temperature fresh.

Turn OFF the heater and air conditioner if you do not need them.

• When the heater or air conditioning system is on the energy consumption is reduced if

recirculation mode is selected instead of selecting the fresh mode. The fresh mode

requires large amount of energy consumption as the outside air has to be re-heated or

cooled.

• When using the heater or air conditioning system use the DRIVER ONLY or scheduled

air conditioner/ heater function.

• Depress and hold the accelerator pedal to maintain speed and drive economically.

• Gradually depress and release the accelerator pedal when accelerating or

decelerating.

• Always maintain specified tire pressures.

• Do not use unnecessary electrical components while driving.

• Do not load unnecessary items in the vehicle.

• Do not mount parts that may increase air resistance.

ECO Driving

ONE1Q011034E

In order to check the ECO driving history, select Menu > ECO Driving on the screen.

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Foreword / Starting Your Electric Vehicle

Electric energy economy history

ONE1Q011035E

It is possible to check the history of electric energy economy with the date and distance

of previous driving. The icon is displayed on the most efficient electric energy economy

record.

Electricity Use

ONE1Q011007E

In order to check the current energy consumption for each system of the vehicle, select

Menu > Electricity Use on the screen.

ONE1Q011002L

1. ‘Battery care’ shows the momentary power and energy consumption which are used

when:

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1

• Operating the winter mode to increase the battery temperature during winter to

improve the driving performance.

• Cooling down the battery temperature during summer to prevent over temperature

of the battery.

2. ‘Climate’ shows the power and energy consumption which are used by the heater or

air conditioner.

3. ‘Electronics’ shows the power and energy consumption which are used by the vehicle

systems including the instrument cluster, infotainment system(speaker and

navigation), headlight, vehicle control unit, etc.

4. ‘Driving’ shows the total power and energy consumption of the driving motor’s driving

energy and regenerative energy.

Power/Charge Gauge

ONE1Q011050

The Power/Charge Gauge shows the energy consumption rate of the vehicle and the

charge/discharge status of the regenerative brakes.

• POWER :

It shows the energy consumption rate of the vehicle when driving uphill or

accelerating. The more electric energy is used, the higher the gauge level.

• CHARGE :

It shows the charging status of the battery when it is being charged by the regenerative

brakes (decelerating or driving on a downhill road). The more electric energy is

charged, the lower the gauge level.

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Foreword / Starting Your Electric Vehicle

State Of Charge (SOC) Gauge for High Voltage Battery

ONE1Q011003

• The SOC gauge shows the charging status of the high voltage battery.

• The low percentage number on the indicator indicates that there is not enough energy

in the high voltage battery. 100 % indicates that the driving battery is fully charged.

• When driving on highways or motorways, make sure to check in advance if the driving

battery is charged enough.

ONE1Q011011

When the remaining battery is lower than 10 % on the SOC gauge, the warning light (

)

turns ON to alert you of the battery level.

When the warning light (

) turns ON, the vehicle can drive an additional 18 ~ 25 miles

(30 ~ 40 km) depending on the driving speed, heater/air conditioner, weather, driving

style, and other factors. Charging is required.

NOTICE

When the high voltage battery level is low, the power down indicator light (

)

illuminates and the vehicle power is limited.

Charge the battery immediately since your vehicle may not be driven, or may roll back on

a slope with the indicator light ON.

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Aux. Battery Saver+

The Aux. Battery Saver+ is a function that monitors the charging status of the 12 V

auxiliary battery.

If the auxiliary battery level is low, the main high voltage battery charges the auxiliary

battery.

Information

• The Aux. Battery Saver+ activates maximum of 20 minutes. If the Aux. Battery Saver+

function activates more than 10 times consecutively, in the Automatic Mode the

function will stop activating, judging that there is a problem with the auxiliary battery.

In this case, drive the vehicle for some period of time. The function will start activating

if the auxiliary battery returns to normal.

• The Aux. Battery Saver+ function cannot prevent battery discharge if the auxiliary

battery is damaged, worn out, used as a power supply or unauthorized electronic

devices are used.

• If the Aux. Battery Saver+ function was activated the high voltage battery level may

have decreased.

WARNING

ONE1051278N

When the function is activating the indicator lamp will illuminate and high voltage

electricity will be flowing in the vehicle. Do not touch the high voltage electric wire

(orange), connector, and all electric components and devices. This may cause electric

shock and lead to injuries. Also, do not modify your vehicle in any way. This may affect

your vehicle performance and lead to an accident.

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Foreword / Starting Your Electric Vehicle

Warning and Indicator Lights (related to electric vehicle)

Ready indicator

WL_ReadyLamp

This indicator illuminates:

When the vehicle is ready to be driven.

• ON : Normal driving is possible.

• OFF : Normal driving is not possible, or a problem has occurred.

• Blinking : Emergency driving.

When the ready indicator goes OFF or blinks, there is a problem with the system. In this

case, have your vehicle inspected by an authorized HYUNDAI dealer.

Service Warning Light

btn_WAEE-200

This warning light illuminates:

• When the Start/Stop button is in the ON position.

- It illuminates for approximately 3 seconds and then goes off.

• When there is a problem with related parts of the electric vehicle control system, such

as sensors, etc.

When the warning light illuminates while driving, or does not go OFF after starting the

vehicle, have your vehicle inspected by an authorized HYUNDAI dealer.

Power Down Indicator Light

btn_WEA-300

This warning light illuminates:

• When the Start/Stop button is in the ON position.

- It illuminates for approximately 3 seconds and then goes off.

• When the power is limited for the safety of the high-powered parts of an electric

vehicle. The power is limited for the following reasons.(Unless both Service Warning

Light and Power Down Indicator Light illuminate at the same time, it is not a failure.)

- The high voltage battery level is too low or voltage is decreasing

- The temperature of the high voltage battery is too high or too low

- The temperature of the motor is high

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NOTICE

• Do not accelerate or start the vehicle suddenly when the power down indicator light is

ON.

• When the power is limited for the safety of the high-powered parts of an electric

vehicle, the power down indicator light illuminates. Your vehicle may not be driven, or

may roll back on a slope with the indicator light ON due to the limitation of vehicle

power.

Charging connector Indicator Light

btn_WAEE-201

This warning light indicates the connection status of the charging connector. When the

charging connector is connected to the vehicle, the green light illuminates for

approximately 1 minute.

High Voltage Battery Level Warning Light

btn_WPSE-303

This warning light illuminates:

• When the high voltage battery level is low.

• When the warning light turns ON, charge the battery immediately.

Regenerative Brake Warning Light

btn_WAE-204

This warning light illuminates:

When the regenerative brake does not operate and the brake does not perform well. This

causes the Brake Warning light (red) and Regenerative Brake Warning Light (yellow) to

illuminate simultaneously.

In this case, drive safely and have your vehicle inspected by an authorized HYUNDAI

dealer.

The operation of the brake pedal may be more difficult than normal and the braking

distance can increase.

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Foreword / Starting Your Electric Vehicle

Cluster Display Messages

Shift to P to charge

OOSEV040497L

This message is displayed if you connect the charging cable without the gear in the P

(Park) position.

Shift to P (Park) before connecting the charging cable.

Remaining time

AC charge

ONE1Q011058E

DC charge

ONE1Q011059E

This message displays how much time remains until the battery is charged to the

selected target battery charge level.

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Unplug vehicle to start

OOSEV040498L

This message is displayed when you start the vehicle without unplugging the charging

cable. Unplug the charging cable, and then turn on the vehicle.

OOSEV040499L

This message is displayed when the vehicle is driven with the charging door opened.

Close the charging door and then start driving.

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Foreword / Starting Your Electric Vehicle

Charging Stopped. Check the AC/DC charger

AC charge

OOSEV040500L

DC charge

OOSEV040501L

• This warning message is displayed when charging is stopped for the reasons below:

- There is a problem with the external AC charger or DC charger

- The external AC charger stopped charging

- The charging cable is damaged

In this case, check whether there is any problem with the external AC or DC charger and

charging cable.

If the same problem occurs when charging the vehicle with a normally operating AC

charger or genuine HYUNDAI portable charger, have your vehicle inspected by an

authorized HYUNDAI dealer.

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Charging Stopped. Check the cable connection

OOSEV040502L

This warning message is displayed when charging is stopped because the charging

connector is not correctly connected to the charging inlet

In this case, separate the charging connector and re-connect it and check whether there

is any problem (external damage, foreign substances, etc.) with the charging connector

and charging inlet.

If the same problem occurs when charging the vehicle with a replaced charging cable or

genuine HYUNDAI portable charger, have your vehicle inspected by an authorized

HYUNDAI dealer.

Check regenerative brakes

OOSEV040503E

This warning message is displayed when the regenerative brake system does not work

properly.

In this case, have the vehicle inspected by an authorized HYUNDAI dealer.

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Foreword / Starting Your Electric Vehicle

Low EV battery

OOSEV040505L

When the high voltage battery level reaches below approximately 10%, this warning

message is displayed.

The warning light on the instrument cluster (

) will turn ON simultaneously.

Charge the high voltage battery immediately.

Charge immediately. Power limited

OOSEV040506L

When the high voltage battery level reaches below approximately 5%, this warning

message is displayed.

The warning light on the instrument cluster (

) and the power down warning light

(

) will turn on simultaneously.

The vehicle’s power will be reduced to minimize the energy consumption of the high

voltage battery. Charge the battery immediately.

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Power limited due to low EV batter temperature. Charge battery

OOSEV040507L

Both warning messages are displayed to protect electric vehicle system when outside

temperature is low. If the high voltage battery charging level is low and parked outside in

low temperature for a long time, vehicle power could be limited.

Charging the battery before driving helps increase power.

NOTICE

If these warning messages are still displayed even after the ambient temperature has

increased, have the vehicle inspected by an authorized HYUNDAI dealer.

EV Battery Overheated! Stop vehicle

OOSEV040509L

This warning message is displayed to protect battery and electric vehicle system when

the high voltage battery temperature is too high.

Turn off the Start/Stop button and stop the vehicle so that the battery temperature

decreases.

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Foreword / Starting Your Electric Vehicle

Power limited

ONE1Q011008L

This warning message is displayed:

• When the Start/Stop button is in the ON position.

- It illuminates for approximately 3 seconds and then goes off.

• When the power is limited for the safety of the high-powered parts of an electric

vehicle. The power is limited for the following reasons. (Unless both Service Warning

Light and Power Down Indicator Light illuminate at the same time, it is not a failure.)

- The high voltage battery level is too low or voltage is decreasing

- The temperature of the high voltage battery is too high or too low

- The temperature of the motor is high

NOTICE

• When this warning message is displayed, do not accelerate or start the vehicle

suddenly.

• When the power is limited for the safety of the high-powered parts of the electric

vehicle, the warning message is displayed. Your vehicle may not be driven, or may roll

back on a slope with the warning message displayed due to the limitation of vehicle

power.

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Stop vehicle and check power supply

OOSEV040511L

This warning message is displayed when a failure occurs in the power supply system.

In this case, park the vehicle in a safe location and have your vehicle towed to the nearest

authorized HYUNDAI dealer and have the vehicle inspected.

Check virtual engine sound system

OOSEV040512L

This message is displayed when there is a problem with the Virtual Engine Sound System

(VESS).

In this case, have the vehicle inspected by an authorized HYUNDAI dealer.

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Foreword / Starting Your Electric Vehicle

Check electric vehicle system

OOSEV040513L

This warning message is displayed when there is a problem with the electric vehicle

control system.

Refrain from driving when the warning message is displayed.

In this case, have the vehicle inspected by an authorized HYUNDAI dealer.

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Safety Precautions For Electric Vehicle

If an Accident Occurs

WARNING

• When a vehicle accident occurs, move the vehicle to a safe place, turn OFF the vehicle

and disconnect the high voltage cut-off switch from the auxiliary battery (12 V) to

prevent high voltage electricity from flowing.

• If electric wires are exposed from inside or outside the vehicle, do not touch the wires.

Also, do not touch the high voltage electric wire (orange), connector, and all electric

components and devices. This may cause electric shock and lead to injuries.

WARNING

• When a vehicle accident occurs and the high voltage battery is damaged, harmful gas

and electrolytes may leak. Be careful not to touch the leaked liquid.

• When you suspect leakage of inflammable gas and other harmful gases, open the

windows and evacuate to a safe location. If any leaked fluid comes in contact with your

eyes or skin, immediately clean the affected area thoroughly with tap water or saline

solution and have doctors inspect it as soon as possible.

WARNING

• If a small scale fire occurs, use a fire extinguisher (ABC, BC) that is meant for electrical

fires. If it is impossible to extinguish the fire in the early stage, maintain a safe distance

from the vehicle and immediately call your local fire emergency responders. Also,

advise them that an electric vehicle is involved.

• If the fire spreads to the high voltage battery, large amount of water is needed to put

out the fire. Using small amount of water or fire extinguishers not meant for electrical

fires could cause serious injury or death from electrical shocks.

WARNING

• If you cannot put out the fire immediately, the high voltage battery may explode.

Evacuate to a safe place and do not let other people approach the site.

Contact the fire department and notify them of an electric vehicle fire.

• If the vehicle is flooded with water, immediately turn off the vehicle and evacuate to a

safe place. Contact the fire department or an authorized HYUNDAI dealer.

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Foreword / Starting Your Electric Vehicle

WARNING

ONE1081011

[A] : Dollies

ONE1081015

• If towing is required, lift all four wheels off the ground and tow the vehicle. If you must

tow the vehicle using only two wheels, lift the front wheels off the ground and tow the

vehicle.

• If you tow the vehicle while the rear wheels are touching the ground, the vehicle motor

may generate electricity and the motor components may be damaged or a fire may

occur.

• Contact the fire department when towing the vehicle after a fire. When a vehicle fire

occurs due to the battery, there is a risk of a second fire.

Other Precautions for Electric Vehicle

• When you paint or apply heat treatment to the vehicle as a result of an accident, the

performance of the high voltage battery can be reduced.

• If heat treatment is required, contact an authorized HYUNDAI dealer.

• When you clean the motor compartment, do not use high pressure water to wash. This

may cause an electric shock due to a discharge in high voltage electricity, or damage

the vehicle’s electric system.

• Use or install genuine Hyundai part or the equivalent (of the genuine part) specified for

your vehicle.

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High Voltage cut-off Switch

ONE1Q011004

Pull down the yellow label in the high voltage cut-off switch to shut down high voltage

battery.

WARNING

Never disconnect the high voltage cut-off switch except in an emergency situation.

Serious problems may occur, such as the vehicle will not start.

NOTICE

Putting the excessive force to the switch lever while shutting down the high voltage

battery may severely damage the high voltage cut-off switch.

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Vehicle Information, Consumer Information and Reporting Safety Defects

Exterior Overview (Front View)

ONE1011007N

The actual shape may differ from the illustration.

(1) Hood

5-68

(2) Headlight

9-48

(3) Tires and wheels

9-22

(4) Side view mirror

5-52

(5) Vision/Solar roof

5-66, 9-52

(6) Front windshield wiper blades

5-92, 9-16

(7) Windows

5-61

(8) Front radar

7-6

(9) Surround-front view camera

7-109

(10)Charging display lamp

9-48

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Exterior Overview (Rear View)

ONE1011002N

The actual shape may differ from the illustration.

(1) Door

5-25

(2) Electric charging door

5-78

(3) Rear lamp

9-50

(4) Liftgate

5-70

(5) Liftgate open/close button

5-73

(6) High mounted stop lamp

9-51

(7) Antenna

5-126

(8) Rear view camera

7-106

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