Ford Mustang (2024 year). Manual in english - page 2

 

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Ford Mustang (2024 year). Manual in english - page 2

 

 

In addition, the seatbelt retractor locks if
you pull the seatbelt webbing out too
quickly. If the retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract.

If the retractor does not unlock, pull the
seatbelt out slowly then feed a small
length of webbing back toward the stowed
position.

AUTOMATIC LOCKING MODE

WHAT IS AUTOMATIC LOCKING
MODE

This is a safety feature built into the
seatbelt retractors that keeps the
seatbelts pre-locked.

WHEN TO USE AUTOMATIC
LOCKING MODE

Use this mode any time you install a child
restraint in a front outermost passenger
seating position or any rear seating
position. Properly restrain children 12 years
old and under in a rear seat whenever
possible.

Note:

Automatic locking mode is not

available on the driver seatbelt.

ENGAGING AUTOMATIC LOCKING
MODE

E142591

1.

Fasten the combination lap and
shoulder belt.

2. Grasp the shoulder portion and pull

downward until you pull the entire belt
out.

3. Allow the belt to retract. As the belt

retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.

DISENGAGING AUTOMATIC
LOCKING MODE

Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive locking mode.

54

Seatbelts

ADJUSTING THE SEATBELTS
DURING PREGNANCY

WARNING: 

Always ride and drive

with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.

E142590

Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.

SEATBELT REMINDER

HOW DOES THE SEATBELT
REMINDER WORK

WARNING: 

The system will only

provide protection when you use the
seatbelt correctly.

This system monitors all seating positions
and provides audio and graphic feedback.

SEATBELT REMINDER
INDICATORS

E71880

This lamp illuminates if you do
not fasten your seatbelt when
you switch the power on. The

lamp switches off when you fasten your
seatbelt or about one minute has elapsed.

When the initial warning expires for the
driver, the system provides more warnings
for the driver and front passenger. This
lamp illuminates if you or your front
passenger do not fasten the seatbelt
buckle and the vehicle speed exceeds
6 mph (9.7 km/h).

Note:

To avoid inadvertent warnings, do

not place large objects on the front
passenger seat.

E206718

This lamp illuminates when you
switch the power on, identifying
the number of seating positions

with fastened buckles. It illuminates again
when a seating position changes from
unfastened to fastened.

E374286

This warning displays if an occupant
unfastens a seatbelt buckle or it becomes
unfastened.

55

Seatbelts

Note:

If a rear seat is unoccupied, or an

occupant never fastens the seatbelt buckle
to begin with, the warning will not display.

Note:

Front seating positions appear in this

warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.

Checking Seatbelt Status

To view the seatbelt status, use the
touchscreen.

E374287

E274703

Seatbelt fastened.

A

Seatbelt not fastened.

B

Seatbelt recently unfastened.

C

Fault.

D

SEATBELT REMINDER AUDIBLE
WARNINGS

A warning tone sounds if you do not fasten
your seatbelt when you switch the power
on. The tone switches off when you fasten
your seatbelt or about one minute elapses.

When the initial warning expires for the
driver, more warnings are provided for the
driver and front passenger. This warning
tone sounds if you or your front passenger
do not fasten the seatbelt buckle and the
vehicle speed exceeds 6 mph (9.7 km/h).

This tone also sounds if an occupant
unfastens the rear seatbelt buckle or it
becomes unfastened.

SWITCHING THE SEATBELT
REMINDER ON AND OFF

WARNING: 

While the system

allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.

Note:

The driver and front passenger

warnings independently switch off. When
you perform this procedure for one seating
position, do not buckle the other position as
this cancels the process.

Note:

If you are using MyKey, you cannot

disable the seatbelt reminder. If the seatbelt
reminder has been previously disabled, it is
re-enabled during the use of MyKey.

Read Steps 1-4 before proceeding with the
programming procedure.

Make sure that:

The parking brake is set.

The transmission is in park (P).

The power is off.

56

Seatbelts

You close all vehicle doors.

The driver and front passenger
seatbelts are unfastened.

1.

Switch the power on. Do not start your
vehicle.

2. Wait about one minute until the

seatbelt warning light switches off.
After Step 2, wait an additional five
seconds before proceeding with Step
3. Once you start Step 3, complete the
procedure within 30 seconds.

3. For the seating position you are

switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
switches on.

4. When the seatbelt warning light is on,

buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.

This switches the feature off for that
seating position if it is currently on.

This switches the feature on for that
seating position if it is currently off.

CHECKING THE SEATBELTS

Check the seatbelts and child restraints
periodically to make sure they work
properly and are not damaged. Make sure
there are no nicks, tears or cuts. Replace if
necessary.

Check all of the following seatbelt
assemblies after a crash.

Retractors.

Buckles.

Front seatbelt buckle assemblies.

Shoulder belt guide on seat backrest.

Child restraint anchors and top tethers.

Attaching hardware.

Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.

We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
checked and replaced if either damage or
improper operation is noted.

Properly care for seatbelts.  See 

Vehicle

Care

 (page 318).

SEATBELT EXTENSIONS

WARNING: 

Persons who fit into

the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.

WARNING: 

Only use extensions

provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system.

WARNING: 

Never use seatbelt

extensions to install child restraints.

WARNING: 

Do not use extensions

to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.

57

Seatbelts

If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.

58

Seatbelts

WHAT IS THE PERSONAL
SAFETY SYSTEM

An advanced safety system that protects
occupants in frontal crashes.

HOW DOES THE PERSONAL
SAFETY SYSTEM WORK

This system provides an improved level of
frontal crash protection to front seat
occupants and is designed to reduce the
risk of airbag-related injuries. The system
analyzes occupant conditions and crash
severity before activating the appropriate
safety devices. During a crash, the
restraints control module may deploy the
seatbelt pretensioners, and one or both
stages of the dual-stage airbags based on
crash severity and occupant conditions.

PERSONAL SAFETY SYSTEM
COMPONENTS

Driver and passenger dual-stage airbag
supplemental restraints.

Front seat outermost seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.

Front passenger sensing system.

Passenger airbag off and on indicators.

Front crash severity sensors.

Restraints control module with impact
and safing sensors.

Restraint system warning light and
tone.

The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, front
passenger sensing system and
indicator lights.

59

Personal Safety System™

HOW DO THE FRONT AIRBAGS
WORK

E151127

The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.

The driver and passenger front airbag
system consists of:

Driver and passenger airbag modules.

Front passenger sensing system.

Crash sensors and monitoring system
with readiness indicator.  See 

Crash

Sensors and Airbag Indicator

 (page

67).

The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.

Note:

You will hear a loud bang and see a

cloud of harmless powdery residue if an
airbag deploys. This is normal.

The airbags inflate and deflate rapidly
upon activation.  After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant.  This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium

compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag.  Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.

Contact with a deploying airbag may cause
abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the
noise associated with a deploying airbag.

Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible.

Routine maintenance of the airbags is not
required.

HOW DO THE SIDE AIRBAGS
WORK

WARNING: 

Do not place objects

or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.

WARNING: 

Accessory seat covers

not released by Ford Motor Company
could prevent the deployment of the
airbags and increase the risk of injuries
in a crash.

60

Airbags

WARNING: 

Do not lean your head

on the door. The side airbag could injure
you as it deploys from the side of the
seatback.

The side airbags are on the outermost side
of the front seat backrests. In certain
sideways crashes or rollovers, the airbags
inflate. The airbag was designed to inflate
between the door panel and occupant to
further enhance the protection provided
occupants in side impact crashes.

Coupe

E152533

Convertible

E174777

The system consists of:

A label or embossed side panel
indicating that your vehicle has side
airbags.

Side airbags inside the driver and front
passenger seat backrests.

Crash sensors and monitoring system
with a readiness indicator.  See 

Crash

Sensors and Airbag Indicator

 (page

67).

Note:

For some models, the passenger

sensing system deactivates the passenger
seat-mounted side airbag if it detects an
empty passenger seat.

HOW DO THE KNEE AIRBAGS
WORK

WARNING: 

To reduce risk of injury,

do not obstruct or place objects in the
deployment path of the airbag.

WARNING: 

Close the glove box

door when your vehicle is moving. Failure
to follow this instruction could reduce
the effectiveness of the passenger knee
airbag and increase the risk of injury in a
crash.

A driver knee airbag is under or within the
instrument panel. A passenger knee airbag
is within or under the glove compartment.

During a crash, the restraints control
module may activate the driver and
passenger knee airbags based on crash
severity and occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbag may
deploy but the driver front airbag may not
activate.

61

Airbags

As with front and side airbags, it is
important to be properly seated and
restrained to reduce the risk of death or
serious injury.

E67017

Make sure the knee airbag is
operating properly.  See 

Crash

Sensors and Airbag Indicator

(page 67).

HOW DOES THE SAFETY
CANOPY™ WORK - COUPE

WARNING: 

Do not place objects

or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.

WARNING: 

Do not lean your head

on the door. The curtain airbag could
injure you as it deploys from the
headliner.

WARNING: 

All occupants of your

vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.

The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats.

In certain sideways crashes or rollover
events, the Safety Canopy activates,
regardless of which seats are occupied.
The Safety Canopy is designed to inflate
between the side window area and
occupants to further enhance protection
provided in side impact crashes and
rollover events.

E75004

The system consists of:

Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows. They are identified by a
label or wording on the headliner or
roof pillar trim.

A flexible headliner which opens above
the side doors to allow air curtain
deployment

Crash sensors and monitoring system
with a readiness indicator.  See 

Crash

Sensors and Airbag Indicator

 (page

67).

Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
airbags will not interfere with children
restrained using a properly installed child
or booster seat because it is designed to
inflate downward from the headliner above
the doors along the side window opening.

62

Airbags

AIRBAG PRECAUTIONS

WARNING: 

Airbags do not inflate

slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.

WARNING: 

All occupants of your

vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.

WARNING: 

Properly secure

children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.

WARNING: 

Do not place your arms

on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.

WARNING: 

Keep the areas in front

of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.

WARNING: 

To reduce risk of injury,

do not obstruct or place objects in the
deployment path of the airbag.

WARNING: 

Do not place a

rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.

WARNING: 

Do not attempt to

service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.

WARNING: 

Several airbag system

components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.

WARNING: 

If a supplementary

restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.

PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS

WARNING: 

National Highway

Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.

63

Airbags

To properly position yourself away from
the airbag:

Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.

Recline the seat slightly one or two
degrees from the upright position.

After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.

CHILDREN AND AIRBAGS

WARNING: 

Do not place a

rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.

E142846

Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.

FRONT PASSENGER SENSING
SYSTEM

WHAT IS THE FRONT PASSENGER
SENSING SYSTEM

This system detects a properly seated
occupant and determines if the front
passenger airbag should be enabled.

HOW DOES THE FRONT
PASSENGER SENSING SYSTEM
WORK

The system uses a passenger airbag status
indicator which illuminates indicating that
the front passenger frontal airbag is either
enabled or disabled.

Note:

When you first switch the power on,

the passenger airbag status indicator off
and on lamps illuminate for a short period
to confirm they are functional.

E373264

The indicators are in the center of the
instrument panel.

64

Airbags

The front passenger sensing system is
designed to disable the front passenger
frontal airbag under these conditions:

The front passenger seat is
unoccupied.

The system determines an infant is
present in a child restraint.

A passenger takes their weight off of
the seat for a period of time.

If there is a problem with the airbag
system or the passenger sensing
system.

Note:

Even with this technology, parents

are strongly encouraged to always properly
restrain children in the rear seat.

When the front passenger sensing
system disables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the off
lamp.

If you have installed the child restraint
and the passenger airbag status
indicator illuminates the on lamp,
switch your vehicle off, remove the
child restraint from your vehicle and
reinstall the restraint following the
child restraint manufacturer's
instructions.

The front passenger sensing system works
with sensors that are part of the front
passenger seat and seatbelt. The sensors
are designed to detect the presence of a
properly seated occupant and determine
if the front passenger frontal airbag should
be enabled.

When the front passenger sensing
system enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on
lamp.

If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it
is possible that the person is not sitting
properly in the seat. If this happens:

Switch your vehicle off and ask the
person to place the seat backrest in an
upright position.

Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.

Restart your vehicle and have the
person remain in this position for about
two minutes. This allows the system
to detect that person and enable the
passenger frontal airbag.

If the indicator off lamp remains
illuminated even after this, you should
advise the person to ride in the rear
seat.

After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit upright,
leaning against the seat backrest, and
centered on the seat cushion, with their
feet comfortably extended on the floor.

Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.

If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:

Objects lodged underneath the seat.

Objects between the seat cushion and
the center console.

Objects hanging off the seat backrest.

Objects stowed in the seat backrest
map pocket.

Objects placed on the occupant's lap.

65

Airbags

Cargo interference with the seat

Other passengers pushing or pulling on
the seat.

Rear passenger feet and knees resting
or pushing on the seat.

The listed conditions could cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat could appear
heavier or lighter due to the conditions
listed.

E67017

Make sure the front passenger
sensing system is operating
properly.  See 

Crash Sensors

and Airbag Indicator

 (page 67).

If the airbag readiness light is on, do the
following:

Pull your vehicle over.

Switch your vehicle off.

Check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.

Remove the obstruction if found.

Restart your vehicle.

Wait at least two minutes and verify
that the airbag readiness light in the
instrument cluster is no longer
illuminated.

If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the
front passenger sensing system.

Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.

If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
Customer Relationship Center.

FRONT PASSENGER SENSING
SYSTEM PRECAUTIONS

WARNING: 

Sitting improperly, out

of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor.

WARNING: 

Any alteration or

modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.

WARNING: 

Do not place objects

under the front passenger seat or
between the seat and the center
console. Failure to follow this instruction
may interfere with the front passenger
seat sensing system and increase the
risk of injury or death in a crash.

WARNING: 

Check the passenger

airbag indicator lamp for proper airbag
status. Failure to follow this instruction
could result in personal injury or death.

66

Airbags

FRONT PASSENGER SENSING SYSTEM INDICATORS

Passenger Airbag

Passenger Airbag Status

Indicator

Occupant

Disabled

OFF: Illuminated

Empty

ON: Not Illuminated

Disabled

OFF: Illuminated

Child

ON: Not Illuminated

Enabled

OFF: Not Illuminated

Adult

ON: Illuminated

CRASH SENSORS AND
AIRBAG INDICATOR

WARNING: 

Modifying or adding

equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.

Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:

Front seatbelt pretensioners.

Driver airbag.

Passenger airbag.

Knee airbag(s).

Seat mounted side airbags.

Adaptive steering column.

Safety Canopy airbags.

Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.

The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The safety system displays an
indicator in the instrument cluster when it
is ready. The system sends out a tone as
a backup if it is not working. The airbag
does not require routine maintenance.

One or more of the following may indicate
a system issue:

E67017

The readiness light does not
immediately illuminate after you
switch the power on.

The readiness light either flashes or
stays on.

You hear a series of five tones. The
tone pattern periodically repeats until
the problem, the light or both are
repaired.

If any of these things happen, even
intermittently, have the supplemental
restraint system immediately serviced.
Unless serviced, the system may not
properly function in the event of a crash.

67

Airbags

The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.

The front airbags activate only in
frontal and near-frontal crashes. The
front airbags may activate in rollovers,
side impacts or rear impacts if the
crash causes sufficient frontal
deceleration.

The seatbelt pretensioners activate in
frontal, near-frontal and side crashes,
and in rollovers.

The knee airbag deploys based on
crash severity and occupant conditions.

The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.

The Safety Canopy inflates in certain
side impact crashes or rollover events.
The Safety Canopy may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood
of rollover.

DISPOSING OF AIRBAGS

Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.

68

Airbags

WHAT IS 911 ASSIST

911 Assist is a SYNC system feature that
can call for help.

For more information, visit

www.owner.ford.com

.

HOW DOES 911 ASSIST WORK

If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected 

Bluetooth®

 enabled phone.

Not all crashes deploy an airbag or activate
the fuel pump shut-off. If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
searches for and tries to connect to a
previously paired cell phone. SYNC then
attempts to call the emergency services.

Before making the call:

SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.

SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.

If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.

During an emergency call the system
transmits vehicle data to the emergency
service.

EMERGENCY CALL
REQUIREMENTS

WARNING: 

Do not wait for 911

Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.

WARNING: 

Always place your

phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.

WARNING: 

Unless the 911 Assist

setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.

SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.

The 911 Assist feature must be set on
before the incident.

You must pair and connect a

Bluetooth®

 enabled and compatible

cell phone to SYNC.

A connected 

Bluetooth®

 enabled

phone must have the ability to make
and maintain an outgoing call at the
time of the incident.

69

911 Assist

A connected 

Bluetooth®

 enabled

phone must have adequate network
coverage, battery power and signal
strength.

The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.

Note:

If any user sets 911 Assist to on or off,

that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.

Note:

Every phone operates differently.

While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.

EMERGENCY CALL
LIMITATIONS

The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:

Your cellular phone or 911 Assist
hardware sustains damage in a crash.

The vehicle's battery or the SYNC
system has no power.

The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.

70

911 Assist

REMOTE CONTROL
LIMITATIONS

WARNING: 

Changes or

modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.

This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.

Make sure a valid remote control is within
3 ft (1 m) from the front door handles and
rear of vehicle.

The system may not function if:

The remote control remains stationary
for about a minute.

The vehicle battery has no charge.

The remote control battery has no
charge.

There is interference causing issues
with the remote control frequencies.

The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.

USING THE REMOTE CONTROL

WARNING: 

Do not leave a key or

remote control unattended in the vehicle.
Children or pets could operate the power
windows, moonroof or other controls.
Failure to follow this instruction could
result in personal injury or death.

Use your remote control to access various
vehicle systems.

Note:

The buttons on your remote may vary

depending on the vehicle region or options.

One-Stage Unlocking

E138629

Press the button to unlock all
doors.  See 

Unlocking and

Locking the Doors Using the

Remote Control

 (page 78).

Two-Stage Unlocking

 (If Equipped)

E138629

Press the button to unlock the
driver's door.  Press the button
again within three seconds to

unlock all doors.  See 

Unlocking and

Locking the Doors Using the Remote
Control

 (page 78).

Lock

E138623

Press the button to lock all
doors.  See 

Unlocking and

Locking the Doors Using the

Remote Control

 (page 78).

Panic Alarm

 (If Equipped)

E138624

Press the button to sound the
panic alarm.  See 

Sounding the

Panic Alarm

 (page 72).

71

Keys and Remote Controls

Remote Start

 (If Equipped)

E138625

Press the button to remote start.
See 

Remotely Starting and

Stopping the Vehicle

 (page

117).

Luggage Compartment

E138630

Press the button twice to open
the luggage compartment.

REMOVING THE KEY BLADE

E322866

Push the release button on your passive
key and pull the key blade out.

SOUNDING THE PANIC ALARM

E138624

Press the button to sound the
panic alarm.  Press the button
again or switch the vehicle on to

turn it off.

Note:

The panic alarm only operates when

the vehicle is off.

LOCATING YOUR VEHICLE

E138623

Press the lock button twice
within three seconds.  The turn
signal lamps flash.  We

recommend you use this method to locate
your vehicle.

CHANGING THE REMOTE
CONTROL BATTERY

WARNING: 

Keep batteries away

from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.

WARNING: 

If the battery

compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.

The remote control uses one coin-type
3-volt lithium battery, CR2450, or
equivalent.

72

Keys and Remote Controls

E322866

1.

Push the release button and pull the
key blade out.

E303824

2. Twist a thin coin under the tab hidden

behind the key blade head to remove
the battery cover.

73

Keys and Remote Controls

E218402

3. Insert a screwdriver in the position

shown and carefully remove the
battery.

4. Insert a new battery with the + facing

upward.

5. Reinstall the battery cover onto the

remote control and install the key
blade.

E107998

Note:

Refer to local regulations before you

dispose of the remote control batteries.

Note:

Do not wipe off any grease on the

battery terminals or on the back surface of
the circuit board.

Note:

 Replacing the remote control battery

does not erase the programmed key from
your vehicle.  The remote control operates
as normal.

Note:

A message appears in the

information display when the remote control
battery is low.

REPLACING A LOST KEY OR
REMOTE CONTROL

You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.

PROGRAMMING THE REMOTE
CONTROL

General Information

Make sure you are ready with the following
before programming the remote control.

You must have two previously
programmed remote controls inside
your vehicle. Contact an authorized
dealer to have the spare remote control
programmed if two previously
programmed remotes are not
available.

The new unprogrammed remote
controls must be readily accessible.

Make sure that your vehicle is off.

Make sure that you close all the doors
and that they remain closed
throughout the procedure.

Perform all steps within 30 seconds of
starting the sequence. Stop and wait for
at least one minute before starting again
if you perform any steps out of sequence.

Read and understand the entire procedure
before you begin.

Note:

You can program a maximum of four

remote controls to your vehicle.

74

Keys and Remote Controls

Note:

If your programmed remote controls

are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.

Steps for Programming Your Spare
Remote Control

E386267

1.

Access the backup slot.

2. Place the first programmed remote in

the backup slot in the center console
with the buttons facing up. With your
foot off the brake pedal, press and
release the push button ignition switch.

3. Wait five seconds and then press and

release the push button ignition switch
again.

4. Remove the remote control.

5. Within 10 seconds, place a second

programmed remote control in the
backup slot. Press and release the push
button ignition switch.

6. Wait five seconds and then press and

release the push button ignition switch
again. Keep the ignition on for at least
three seconds, but no more than 10
seconds.

7.

Remove the remote control.

8. Place the unprogrammed remote

control in the backup slot and press
and release the push button ignition
switch.

Programming is now complete.  With your
foot on the brake pedal, press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.

If programming was not successful, wait
10 seconds and repeat steps 1 through 7. If
you are still unsuccessful, take your vehicle
to an authorized dealer.

KEYS AND REMOTE
CONTROLS AUDIBLE
WARNINGS

Key In Reminder

Sounds when the following conditions are
met:

Vehicle is out of park (P).

You switch the vehicle off.

You open the driver's door.

You have left the key inside the vehicle.

75

Keys and Remote Controls

REMOTE REV

 (IF EQUIPPED)

WHAT IS REMOTE REV

Allows you to remotely command engine
speed using your remote control to enjoy
the engine sound from outside of the
vehicle.

REMOTE REV LIMITATIONS

The system does not function, or
deactivates, in the following conditions:

The engine is off.

The remote control is not working.

The remote control is out of range.

The transmission is not in park (P).

The accelerator or brake pedal is
pressed.

The engine oil temperature is too high
or too low.

The engine coolant temperature is too
high or too low.

The catalytic converter temperature is
too high or too low.

The engine speed is not at stable idle
condition.

The automatic engine shutdown is
activated.

Any system fault is detected.

USING REMOTE REV

WARNING: 

Do not start the engine

in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death.

1.

Start the engine.

Note:

Remote Rev is not available until

system reaches optimal temperature after
a cold start. For ambient temperatures of
41°F (5°C) and above, it may take up to one
minute to reach the appropriate system
temperatures to enable the feature. For
ambient temperatures lower than 41°F
(5°C) the system takes longer to reach the
appropriate temperature, depending on the
ambient temperature.

2.

E138629

 Press the unlock button on

the remote control.

3.

E138623

 Within three seconds, press

the lock button on the remote control.

Note:

Engine RPM quickly increases to

confirm that the feature is enabled.

4.

E138629

 With remote rev enabled,

press the unlock button on the remote
control.

5.

E138623

 Within three seconds, press

the lock button on the remote control.

Note:

The engine accelerates strongly.

Note:

You can still lock or unlock your

vehicle when using the feature.

Note:

If your vehicle has active exhaust, it

automatically switches to track position to
enhance engine sound and feature
experience. It returns to the initial position
once the feature is disabled.

76

Keys and Remote Controls

KEYS AND REMOTE CONTROLS – TROUBLESHOOTING

KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES

Action

Message

Replace remote control battery.

Key Battery Low Replace
Soon

77

Keys and Remote Controls

OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE

UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL

You can only use the remote control when
your vehicle is stationary.

Unlocking the Doors

E267112

Press the button to unlock all
doors. One long flash of the turn
signal lamps confirms that your

vehicle has unlocked.

One-Stage Unlocking

E138629

Press the button to unlock all
doors.

Two-Stage Unlocking (If Equipped)

E138629

Press the button to unlock the
driver's door.  Press the button
again within three seconds to

unlock all doors.

Locking the Doors

E267111

Press the button to lock all
doors.  One short flash of the
turn signal lamps confirms your

vehicle is locked.

A tone sounds when you press the lock
button twice within three seconds on the
remote control confirms your vehicle is
locked.

Note:

For more information on operating

the doors from outside your vehicle See

Keyless Entry

 (page 82).

UNLOCKING AND LOCKING THE
DOORS USING THE KEY BLADE

If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.

E375574

Lock.

A

Unlock.

B

OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE

UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING

The power door lock control is on the front
doors.

E267112

Press the button to unlock all
doors.

E267111

Press the button to lock all
doors.

Note:

The central locking only operates if

the front doors are fully closed.

78

Doors and Locks

OPENING THE DOORS FROM
INSIDE YOUR VEHICLE

Pull the interior door handle to unlock and
open a door.

AUTOUNLOCK

WHAT IS AUTOUNLOCK

Autounlock is a feature that centrally
unlocks the vehicle doors when your
vehicle comes to a stop and you open the
driver door.

AUTOUNLOCK REQUIREMENTS

Autounlock unlocks all the doors after:

1.

The vehicle speed exceeds 12 mph
(20 km/h).

2. Your vehicle comes to a stop.
3. You open the driver door.

Note:

Autounlock operates for only 10

minutes after the ignition is switched off.

SWITCHING AUTOUNLOCK ON
AND OFF

1.

Press 

Settings

 on the touchscreen.

2. Press 

Vehicle Settings

.

3. Switch 

Autounlock

 on or off.

AUTOLOCK

WHAT IS AUTOLOCK

Autolock is a locking feature that centrally
locks your vehicle doors when driving.

AUTOLOCK REQUIREMENTS

Autolock locks all the doors after:

1.

All doors are closed and the ignition is
on.

2. Your vehicle speed exceeds 12 mph

(20 km/h).

Autolock repeats if:

1.

Your vehicle is stopped.

2. Any door is opened and closed again.

3. Your vehicle speed exceeds 12 mph

(20 km/h).

MISLOCK

WHAT IS MISLOCK

Mislock is a locking feature that warns you
if your vehicle has not locked.

MISLOCK LIMITATIONS

The turn signals will not flash when you
press the lock button once and the hood
or any door is open.

If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.

SWITCHING MISLOCK ON AND

OFF

1.

Press 

Settings

 on the touchscreen.

2. Press 

Vehicle Settings

.

3. Switch 

Mislock Chirp

 on or off.

DOORS AND LOCKS AUDIBLE
WARNINGS

Door Ajar Audible Warning

Sounds when any front door is not fully
closed and your vehicle is moving.

79

Doors and Locks

DOORS AND LOCKS –
TROUBLESHOOTING

DOORS AND LOCKS – WARNING
LAMPS

Door Ajar Warning Lamp

E249859

Illuminates when you switch the
ignition on and remains on if any
door or the hood is open.

DOORS AND LOCKS – INFORMATION MESSAGES

Details

Message

Displays if a door is open. Fully close the door.

Driver Door Ajar

Passenger Door Ajar

Rear Left Door Ajar

Rear Right Door Ajar

Displays if a hood is open. Fully close the hood.

Hood Ajar

80

Doors and Locks

DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS

Can accessories such as steps or
handles be used with the latch
assembly?

Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.

81

Doors and Locks

KEYLESS ENTRY LIMITATIONS

Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
luggage compartment.

The system could not function if:

The remote control remains stationary
for about a minute.

The vehicle battery has no charge.

The remote control battery has no
charge.

There is interference causing issues
with the remote control frequencies.

The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.

USING KEYLESS ENTRY

Unlocking the Doors

E381322

With your passive key or authorized phone
within 3 ft (1 m) of your vehicle, gently
press the touchpad on the door window
trim to unlock and open the door.

Opening the Luggage
Compartment with Passive Key (If
Equipped)

E375544

Press the exterior luggage compartment
release button of the luggage
compartment handle. The luggage
compartment unlocks and opens.  See

Opening the Rear Luggage
Compartment from Outside Your
Vehicle

 (page 268).

Locking the Doors

E381323

With your remote control or authorized
phone within 3 ft (1 m) of your vehicle,
touch the lock icon on the door window
trim to lock the door. The keyless entry
system requires a brief delay to
authenticate your device.

Note:

The door activation switch flashes

once to indicate the vehicle locks.

Note:

Do not use the outside door handle

as a roof cargo strap.

82

Keyless Entry

Double Locking

With your remote control or authorized
phone within 3 ft (1 m) of your vehicle,
touch the lock icon twice within three
seconds to double lock your vehicle.

83

Keyless Entry

HOW DOES EASY ENTRY AND
EXIT WORK

This feature moves the driver seat
rearward up to 2 in (5 cm) when you switch
the ignition off. The driver seat returns to
its previous position when you switch the
ignition on.

SWITCHING EASY ENTRY AND
EXIT ON AND OFF

1.

Press 

Settings

 on the touchscreen.

2. Press 

Vehicle

.

3. Select 

Easy Entry/Exit

.

If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.

84

Easy Entry and Exit

PASSIVE ANTI-THEFT
SYSTEM

WHAT IS THE PASSIVE ANTI-
THEFT SYSTEM

The passive anti-theft system prevents
someone from starting your vehicle with
an incorrectly coded key.

Note:

Do not leave a duplicate coded key

in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.

HOW DOES THE PASSIVE ANTI-
THEFT SYSTEM WORK

The passive anti-theft system arms when
you switch the ignition off.

It disarms when you switch the ignition on
with a correctly coded key.

Note:

The system is not compatible with

non-Ford aftermarket remote start systems.

Note:

Do not leave a duplicate coded key

in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.

ANTI-THEFT ALARM SYSTEM

WHAT IS THE ANTI-THEFT ALARM
SYSTEM

The anti-theft alarm system warns you of
an unauthorized entry to your vehicle.

HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK

When armed, the anti-theft alarm is
triggered in any of the following ways:

If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.

If you turn the power on without a
correctly coded key.

If the interior sensors detect movement
inside your vehicle.

If the inclination sensors detect an
attempt to raise your vehicle.

If someone disconnects your vehicle's
12V battery or the battery backup
alarm.

If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
turn signals flash for 5 minutes.

Any further attempts to carry out one of
the above sounds the alarm again.

WHAT IS THE PERIMETER ALARM

The perimeter alarm is designed to detect
unauthorized access to your vehicle.

WHAT ARE THE INTERIOR
SENSORS

 (If Equipped)

The interior sensors are designed to detect
any movement inside your vehicle.

The interior sensors are in the overhead
console.

Note:

Do not cover the interior sensors.

85

Security

 

 

 

 

 

 

 

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