Ford F-350 (2024 year). Manual in english

ONBOARD GENERATOR – TROUBLESHOOTING

ONBOARD GENERATOR – INFORMATION MESSAGES

Description

Message

Make sure that plugged in devices do not

exceed the available power displayed.

Devices could exceed the power rating

shown the device label when plugged in.

Unplug the device and switch the vehicle

on and off to reset the system.

Item(s) plugged in exceeded the system's

maximum capacity. Try unplugging one or

more items and reset. See owner's manual

for details.

Power could be limited during extreme hot

or cold temperatures to optimize the

performance of the system.

Generator system is outside its operating

temperature and capability is reduced. See

owner's manual for details.

Do not plug in any device that supplies

power to the vehicle through the power

outlets. This could result in damage to

vehicle systems.

Another power source is trying to supply

power to your vehicle's AC outlets. Discon-

nect vehicle from that power source. See

owner's manual for details.

The power outlet is in fault mode. Make

sure that all devices are unplugged from

the system. Use the controls on the touch-

screen to reset the system. Switch your

vehicle on and off if the touchscreen

controls are unable to reset the system. See

an authorized dealer if these steps do not

fix the fault.

This button tests outlets for proper opera-

tion of ground fault detection. In a

successful test, Pro Power Onboard detects
the ground fault and turns off. See owner’s

manual for details.

186

Onboard Generator

(If Equipped)

ONBOARD GENERATOR –
FREQUENTLY ASKED QUESTIONS

Why is there a warning about
something being plugged into the
bed power outlet when I do not
have anything plugged in?

•

One or more of the bed power outlet
covers could be ajar or broken. Make
sure the generator is off and check the
outlet covers. Select OK on the
instrument cluster display to
acknowledge the warning.

Why can I not shift my vehicle out
of park (P)?

•

Make sure the bed power outlet covers
are closed and not damaged. Press OK
on the instrument cluster display to
acknowledge the warning to be able
to shift out of park (P).

What do I do when my instrument
cluster display is malfunctioning
and I cannot acknowledge the
warning to put the vehicle in drive
(D).

•

Power the vehicle off and make sure
nothing is plugged into the bed power
outlets and all outlet covers are closed.
Start the vehicle and select OK on the
instrument cluster display to
acknowledge the warning. Have your
vehicle serviced soon.

187

Onboard Generator

(If Equipped)

USING THE CENTER CONSOLE
WORK SURFACE

E313248

Push the lever on the side of the seat and
fold the seat down.

There are three different positions:

E408333

Home.

Forward.

Rotated.

E327628

Push the latch down on the top of the work
surface to move it to the forward position.
There are 11 lockable positions.

188

Center Console Work Surface

(If Equipped)

E331800

Push the latch on the side of the work
surface to rotate it toward the driver. It
rotates into 4 lockable positions in 5°
increments.

Note:

The work surface must be in the

home position when driving your vehicle.

Note:

Do not drive with the work surface

rotated. This could interfere with steering
your vehicle.

Note:

Do not adjust the steering column

with a rotated work surface.

Note:

Do not raise the seat when the work

surface is in the forward or rotated positions
to avoid damage.

Note:

To avoid damaging the work surface,

do not use it as a handle when entering or
exiting the vehicle.

CENTER CONSOLE WORK SURFACE – TROUBLESHOOTING

CENTER CONSOLE WORK SURFACE – INFORMATION MESSAGES

Details

Message

Displays when the work surface is not

stowed and the vehicle is moving.

Stow work surface before driving

189

Center Console Work Surface

(If Equipped)

WHAT IS THE WIRELESS
ACCESSORY CHARGER

The wireless accessory charger allows you
to charge one compatible Qi wireless
charging device on the charging area.

WIRELESS ACCESSORY
CHARGER PRECAUTIONS

WARNING:

Wireless charging

devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.

WARNING:

Remove all metal

objects like coins and keys from the
charging surface and remove any metal
objects attached to your mobile phone
before placing the device on the charging
surface. Some mobile devices or cases
may attract metal objects. Metal objects
on the charging surface or attached to
the phone may become hot while
charging is active. If an object is left on
or near the charging surface or attached
to the phone while the device is charging,
let the objects cool before removing to
prevent personal injury.

Keep the charging area clean and remove
foreign objects prior to charging a device.

Do not place items with a magnetic strip
or radio-frequency identification chip, for
example passports, parking tickets,
transportation passes or credit cards, near
the charging area when charging a device.
Damage could occur to the magnetic strip
or radio-frequency identification chip.

Do not place metal objects, for example
remote controls, coins and candy
wrappers, on or near the charging area
when charging a device. Metal objects may
heat up and degrade the charging
performance, in addition to causing
interruptions in charging.

Charging could be interrupted, degraded,
or could stop if any of the following occur:

•

The system detects a foreign object.

•

The device is misaligned on the
charging area.

•

The device moves on the active
charging area when the vehicle is in
motion.

•

The vehicle ambient temperature is too
high.

•

You attempt to charge a non-Qi
compatible device on the wireless
charger.

Note:

During charging, the device and the

charger could heat up, this is normal. If the
battery gets hotter than usual, the device
may stop charging.

LOCATING THE WIRELESS
ACCESSORY CHARGER

E297549

The charging area is in the center
console media bin below the
instrument panel.

CHARGING A WIRELESS
DEVICE

Place the device on the center of the
charging surface with the charging side
down. The charging stops after your device
reaches a full charge.

You can use the charger when the vehicle
is in accessory mode, when the vehicle is
running or when the touchscreen is on.

190

Wireless Accessory Charger

(If Equipped)

E263583

Displays on the status bar when
wireless charging is in progress.

E372644

Displays on the status bar when
wireless charging has been
interrupted.

Note:

The charging performance may be

affected if your device is in a case. It may be
necessary to remove the case to wirelessly
charge your device.

Note:

Software and firmware updates may

affect device compatibility, including the
use of unofficial software or firmware. You
should verify charging functionality with your
specific devices in-vehicle.

WIRELESS ACCESSORY
CHARGER VIDEOS

Wireless Charging Pad Video Link

191

Wireless Accessory Charger

(If Equipped)

CUP HOLDERS

CUP HOLDER PRECAUTIONS

WARNING:

Use caution when

stowing items or hot drinks in the cup
holders. Items could become loose or
spill during hard braking, acceleration or
crashes. Failure to follow this instruction
could result in personal injury.

GLOVE COMPARTMENT

OPENING THE GLOVE
COMPARTMENT

Upper Glove Compartment

(If

Equipped)

E380778

Push the button on the instrument panel
to open.

Lower Glove Compartment

E380779

Pull the latch to the left to open.

LOCKING THE GLOVE
COMPARTMENT

Use the key to lock the lower glove
compartment.

E385980

Unlock.

Lock.

192

Storage

Locking the Front Under Seat
Storage

E390521

Lift the front seat to access the front under
seat storage compartment.

Use the key in the remote control to
unlock.

E390522

2. Press the latch to release the cushion.

3. Lift the cushion to access the storage

compartment.

Rear Under Seat Storage

E229819

Lift the rear seat to access the under seat
storage bin.

Locking the Rear Under Seat
Storage

E229819

Lift the rear seat to access the under
seat storage bin.

194

Storage

E375018

2. Lift the front panel to expand the

storage bin.

E375019

3. Lock the front and side panels in an

open position.

E375020

4. To collapse, unlatch the side panels

and storage divider, push down to the
stowed position and fold in the side
and front panels.

Note:

Make sure the storage divider is not

locked into place when collapsing. Unlatch
the sliding latch to release the storage
divider and swing to the stowed position
against the front panel.

E224956

The locking key is in the remote control.
Turn the key to lock or unlock the cushion.

195

Storage

STARTING AND STOPPING
THE ENGINE – PRECAUTIONS

WARNING:

Extended idling at high

engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage.

WARNING:

Do not park, idle or

drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire.

WARNING:

Do not start the engine

in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death.

WARNING:

Do not use starting

fluid, for example ether, in the air intake
system. Such fluid could cause
immediate explosive damage to the
engine and possible personal injury.

WARNING:

Exhaust leaks may

result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.

The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.

Note:

If you use your vehicle regularly above

the altitude of 5,000 ft (1,524 m) and under
the temperature of -4.0°F (-20°C), it is
recommended to use the alternative engine
oil. See

Capacities and Specifications

(page 520).

If you stop your vehicle and leave the
engine idling for long periods, we
recommend that you do one of the
following:
•

Open the windows at least 1 in
(2.5 cm).

•

Set your climate control to outside air.

IGNITION SWITCH

(IF EQUIPPED)

E252522

///

Switching the Ignition Off

Turn the key to position

Switching the Ignition to
Accessory Mode

Turn the key to position

. Electrical

accessories, for example the radio, operate
without the engine running.

197

Starting and Stopping the Engine

Switching the Ignition On

Turn the key to position

. All electrical

circuits and accessories are operational
and the warning lamps and indicators
illuminate.

PUSH BUTTON IGNITION
SWITCH

(IF EQUIPPED)

E357998

Switching the Ignition Off

When the ignition is on or in accessory
mode, press the push button ignition
switch once without your foot on the brake
pedal.

Switching the Ignition to
Accessory Mode

When the ignition is off, press the push
button ignition switch once without your
foot on the brake pedal.

All electrical circuits and accessories are
operational and the warning lamps and
indicators illuminate.

Note:

Your vehicle has a battery saver

feature that shuts your vehicle off when it
detects a certain amount of battery drain,
or after approximately 30 minutes of
inactivity in accessory mode.

Note:

The system may not function if the

remote control is close to metal objects or
electronic devices, for example keys or a cell
phone.

Note:

You need a valid key inside your

vehicle to switch the ignition on and start
the engine.

STARTING THE ENGINE

STARTING A GASOLINE ENGINE -
VEHICLES WITHOUT: PUSH
BUTTON START

Before starting your vehicle, check the
following:
•

Make sure that the headlamps and
electrical accessories are off.

•

Make sure that the parking brake is on.

•

Make sure that the transmission is in
park (P).

Fully press the brake pedal.

Note:

Do not touch the accelerator pedal.

E322354

2. Turn the key to position

III

Note:

The engine may continue cranking

for up to 15 seconds or until it starts.

Note:

The engine takes longer to start at

lower temperatures. It may crank for several
seconds when very cold.

STARTING A GASOLINE ENGINE -
VEHICLES WITH: PUSH BUTTON
START

Before starting your vehicle, check the
following:
•

Make sure that the headlamps and
electrical accessories are off.

•

Make sure that the parking brake is on.

•

Make sure that the transmission is in
park (P).

Fully press the brake pedal.

Note:

Do not touch the accelerator pedal.

198

Starting and Stopping the Engine

E357998

2. Press the push button ignition switch.

Note:

The engine may continue cranking

for up to 15 seconds or until it starts.

Note:

The engine takes longer to start at

lower temperatures. It may crank for several
seconds when very cold.

STARTING A DIESEL ENGINE -
VEHICLES WITHOUT: PUSH
BUTTON START

Before starting your vehicle, check the
following:
•

Make sure that the headlamps and
electrical accessories are off.

•

Make sure that the parking brake is on.

•

Make sure that the transmission is in
park (P).

E322357

Turn the key to position

Note:

Wait until the glow plug indicator

turns off.

2. Fully press the brake pedal.

Note:

Do not touch the accelerator pedal.

E322354

3. Turn the key to position

III

Note:

The engine may continue cranking

for up to 15 seconds or until it starts.

Note:

The engine takes longer to start at

lower temperatures. It may crank for several
seconds when very cold.

Glow Plug Indicator

If it illuminates, wait until the
glow plug indicator turns off
before starting the engine.

STARTING A DIESEL ENGINE -
VEHICLES WITH: PUSH BUTTON
START

Before starting your vehicle, check the
following:
•

Make sure that the headlamps and
electrical accessories are off.

•

Make sure that the parking brake is on.

•

Make sure that the transmission is in
park (P).

Fully press the brake pedal.

Note:

Do not touch the accelerator pedal.

E357998

2. Press the push button ignition switch.

Note:

The engine may continue cranking

for up to 15 seconds or until it starts.

Note:

The engine takes longer to start at

lower temperatures. It may crank for several
seconds when very cold.

Glow Plug Indicator

The engine does not start until
the glow plug indicator turns off.
This may take several seconds

in extremely cold conditions.

199

Starting and Stopping the Engine

RESTARTING THE ENGINE AFTER
STOPPING IT - VEHICLES WITH:
PUSH BUTTON START

The system allows you to start the engine
within 10 seconds of switching it off, even
if it does not detect a valid passive key.

Within 10 seconds of switching the engine
off, fully press the brake pedal and press
the push button ignition switch. After 10
seconds, you can no longer start the engine
if the system does not detect a valid
passive key.

When you start the engine, it remains
running until you press the push button
ignition switch, even if your vehicle does
not detect a valid passive key. If you open
and close a door when the engine is
running, the system searches for a valid
passive key.

ENGINE BLOCK HEATER

(IF

EQUIPPED)

ENGINE BLOCK HEATER
PRECAUTIONS

WARNING:

Failure to follow engine

block heater instructions could result in
property damage or serious personal
injury.

WARNING:

Do not use your heater

with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock.

WARNING:

Do not fully close the

hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.

We recommend that you do the following
for a safe and correct operation:
•

Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.

•

Use as short an extension cord as
possible.

•

Do not use multiple extension cords.

•

Make sure that when in operation, the
extension cord plug and engine block
heater cord plug connections are free
and clear of water. This could cause an
electric shock or fire.

•

If the engine block heater cord is under
the hood, do not remove the wiring
from its original location. Do not close
the hood on the extension wiring.

•

Park your vehicle in a clean area, clear
of combustible materials.

•

Firmly connect the engine block heater
cord and the extension cord.

•

Check the extension cord for heat
anywhere when the system has been
operating for approximately 30
minutes.

•

Unplug and properly stow the system
before starting and driving your vehicle.
The protective cover seals the
terminals of the engine block heater
cord plug when not in use.

•

Check the engine block heater system
for proper operation before winter.

200

Starting and Stopping the Engine

HOW DOES THE ENGINE BLOCK
HEATER WORK

The engine block heater warms the engine
coolant. This allows the climate control
system to quickly respond. The equipment
includes a heater element installed in the
engine block and a wire harness. You can
connect the system to a grounded 110 volt
AC electrical source.

Note:

The engine block heater is most

effective when outdoor temperatures are
below 0°F (-18°C). We recommend the use
of engine block heater to improve engine
cold start performance.

USING THE ENGINE BLOCK
HEATER

Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.

The heater uses 0.4 to 1.0 kilowatt-hours
of energy per hour of use. The system does
not have a thermostat. It achieves
maximum temperature after
approximately three hours of operation.
Using the engine block heater longer than
three hours does not improve system
performance and unnecessarily uses
electricity.

STOPPING THE ENGINE

STOPPING THE ENGINE WHEN
YOUR VEHICLE IS STATIONARY -
VEHICLES WITHOUT: PUSH
BUTTON START

Shift into park (P).

2. Apply the parking brake.

3. Wait until the engine reaches idle

speed.

E322405

4. Turn the key to position

STOPPING THE ENGINE WHEN
YOUR VEHICLE IS STATIONARY -
VEHICLES WITH: PUSH BUTTON
START

Shift into park (P).

2. Apply the parking brake.

3. Wait until the engine reaches idle

speed.

E357998

4. Press the push button ignition switch.

STOPPING THE ENGINE WHEN
YOUR VEHICLE IS MOVING -
VEHICLES WITHOUT: PUSH
BUTTON START

WARNING:

Switching off the

201

Starting and Stopping the Engine

could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.

E322405

Turn the key to position

2. Shift into neutral and use the brakes to

bring your vehicle to a safe stop.

3. Shift into park (P).

4. Apply the parking brake.

STOPPING THE ENGINE WHEN
YOUR VEHICLE IS MOVING -
VEHICLES WITH: PUSH BUTTON
START

WARNING:

Switching off the

engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.

E357998

Press and hold the push button ignition
switch until the engine stops, or press
it three times within two seconds.

2. Shift into neutral and use the brakes to

bring your vehicle to a safe stop.

3. Shift into park (P).

4. Apply the parking brake.

IDLE TIMER

(IF EQUIPPED)

WHAT IS IDLE TIMER

The idle timer system allows you to select
how long the engine will idle before
shutting down. It provides power to all
equipment and accessories of the vehicle
while active.

HOW DOES IDLE TIMER WORK

The vehicle shuts down after a set amount
of time when you are done driving and you
place the shifter in park (P) and leave the
vehicle idling.

The idle timer defaults to active with the
length of idle set to 30 minutes. At any
time, you can edit the length of time you
would like the vehicle to idle before
shutting down. It is possible to select any
value from 1 to 30 minutes, in 1 minute
increments. See

Idle Timer Settings

(page 203).

Note:

When you disable Pro Eco Idle, the

Idle Timer will be re-enabled and the system
remembers your preference until another
change occurs. It does not reset after each
ignition cycle.

202

Starting and Stopping the Engine

Note:

When you activate Pro Eco Idle, the

Idle Timer will be deactivated. If you do not
confirm the activation of Pro Eco Idle within
30 seconds, the Idle Timer will be
re-enabled.

When the idle timer is active and your
vehicle is idling, you retain full control of
the vehicle's accessories and equipment.

After the idle time expires, the system turns
your vehicle off. Your vehicle does not
restart until you switch it on.

IDLE TIMER PRECAUTIONS

WARNING:

Apply the parking

brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.

IDLE TIMER SETTINGS

Press

Settings

on the touchscreen.

2. Press

Vehicle Settings

3. Press

Idle Settings

4. Adjust the duration you wish the

vehicle to idle.

AUTOMATIC ENGINE STOP

(IF

EQUIPPED)

WHAT IS AUTOMATIC ENGINE
STOP

Automatic engine stop is a feature that
switches the engine off if it has been idling
for an extended period to help you save
fuel.

HOW DOES AUTOMATIC ENGINE
STOP WORK

Automatic engine stop turns the engine
off. The ignition also turns off in order to
save battery power. Before the engine
shuts down, a message appears in the
information display showing a timer
counting down. If you do not intervene
within 30 seconds, the engine shuts down.
Another message appears in the
information display to inform you that the
engine has shut down in order to save fuel.
Start your vehicle as you normally do.

SWITCHING AUTOMATIC ENGINE
STOP ON AND OFF

Press

Settings

on the touchscreen.

2. Press

Vehicle Settings

3. Switch

30min Max Idle

on or off.

Note:

You cannot permanently switch off

the automatic shutdown. If you switch it
off, it turns on each time you switch the
ignition on.

OVERRIDING AUTOMATIC ENGINE
STOP

Note:

You cannot permanently switch off

the automatic engine stop feature. When
you switch it off temporarily, it turns on at
the next ignition cycle.

You can stop the engine shutdown, or reset
the timer, at any point before the
30-second countdown has expired by
doing any of the following:
•

Pressing the brake pedal or accelerator
pedal.

•

Pressing the

RESET

button

during the countdown.

203

Starting and Stopping the Engine

ACCESSING THE PASSIVE KEY
BACKUP POSITION

If you are unable to start your vehicle,
locate the backup slot in one of two
positions:

Vehicles with center console storage:

E226701

Remove the mat from the center
console storage area.

2. Place the remote control in the backup

slot with the buttons facing toward the
rear of the vehicle.

3. Press the brake pedal.
4. Press the push button ignition switch

to start the vehicle.

Vehicles without center console storage:

E269950

Raise the center armrest storage lid.

2. Place the remote control in the backup

slot with the buttons facing toward the
rear of the vehicle.

3. Press the brake pedal.
4. Press the push button ignition switch

to start the vehicle.

STARTING AND STOPPING
THE ENGINE –
TROUBLESHOOTING

STARTING AND STOPPING THE
ENGINE – WARNING LAMPS

Malfunction Indicator Lamp

E67028

If it illuminates when the engine
is running, the on-board
diagnostics system is detecting

a malfunction of the vehicle emission
control system.

If it flashes, engine misfire could be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration,
and have your vehicle checked as soon as
possible.

204

Starting and Stopping the Engine

Powertrain Warning Lamp

If it illuminates when the engine
is running, this indicates a
powertrain or four-wheel drive

fault. If it flashes when you are driving,
immediately reduce the vehicle speed.
Avoid heavy acceleration and deceleration,
and have your vehicle checked as soon as

possible.

If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle could cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle checked as soon as possible.

STARTING AND STOPPING THE ENGINE – INFORMATION MESSAGES

Action

Message

Displays if you exceed the starting time limit. You cannot
attempt to start the engine for 15 minutes. If you cannot start
the engine after 15 minutes passes, have your vehicle imme-
diately checked.

Cranking Time Exceeded

Displays if you are unable to start your vehicle with a correctly
coded key. The system has detected a fault that requires
service. Have your vehicle checked as soon as possible.

Starting System Fault

Displays if the system does not detect a valid passive key.

No Key Detected

205

Starting and Stopping the Engine

STARTING AND STOPPING THE
ENGINE – FREQUENTLY ASKED
QUESTIONS - DIESEL, VEHICLES
WITHOUT: PUSH BUTTON START

Why is the engine idle speed high
when I am starting the engine?

•

The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.

Why does the engine not crank?

•

You can only attempt to start the
engine for a limited amount of time
before the starting system temporarily
disables. If you exceed the starting time
limit, a message may appear and you
cannot attempt to start the engine for
at least 15 minutes.

Why do I experience different
driving characteristics?

•

If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5 mi (8 km) after you
reconnect it. This is because the engine
management system must realign
itself with the engine. You can
disregard any unusual driving
characteristics during this period.

Why can I not start the engine?

•

If you cannot start the engine, do the
following:

Fully press the brake pedal or the
clutch pedal.

Note:

Make sure that the parking brake is

applied.

Note:

Make sure that the transmission is in

park (P) or neutral (N).

E322354

2. Turn the key to position

III

until the

engine starts.

STARTING AND STOPPING THE
ENGINE – FREQUENTLY ASKED
QUESTIONS - DIESEL, VEHICLES
WITH: PUSH BUTTON START

Why is the engine idle speed high
when I am starting the engine?

•

The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.

Why does the engine not crank?

•

Why do I experience different
driving characteristics?

•

206

Starting and Stopping the Engine

Why can I not start the engine?

•

If you cannot start the engine, do the
following:

Fully press the brake pedal or the
clutch pedal.

Note:

Make sure that the parking brake is

applied.

Note:

Make sure that the transmission is in

park (P) or neutral (N).

E357998

2. Press the push button ignition switch

until the engine starts.

Why does the system not detect a
passive key?

•

If the system does not detect a passive
key and you are unable to start the
engine, insert the passive key into the
backup position and press the push
button ignition switch to start the
engine. See

Accessing the Passive

Key Backup Position

(page 204).

STARTING AND STOPPING THE
ENGINE – FREQUENTLY ASKED
QUESTIONS - GASOLINE,
VEHICLES WITHOUT: PUSH
BUTTON START

Why is the engine idle speed high
when I am starting the engine?

•

The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.

Why does the engine not crank?

•

Why do I experience different
driving characteristics?

•

Why can I not start the engine?

If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:

Fully press the brake pedal or the
clutch pedal.

Note:

Make sure that the parking brake is

applied.

Note:

Make sure that the transmission is in

park (P) or neutral (N).

2. Fully press the accelerator pedal and

hold it there.

E322354

3. Turn the key to position

III

and wait

until the engine stops cranking.

4. Release the accelerator pedal.

5. Turn the key to position

III

207

Starting and Stopping the Engine

STARTING AND STOPPING THE
ENGINE – FREQUENTLY ASKED
QUESTIONS - GASOLINE,
VEHICLES WITH: PUSH BUTTON
START

Why is the engine speed high when
I am starting the engine?

•

The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.

Why does the engine not crank?

•

Why do I experience different
driving characteristics?

•

If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5.0 mi (8 km) after you
reconnect it. This is because the engine
management system must realign
itself with the engine. You can
disregard any unusual driving
characteristics during this period.

Why can I not start the engine?

If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:

Fully press the brake pedal or the
clutch pedal.

Note:

Make sure that the parking brake is

applied.

Note:

Make sure that the transmission is in

park (P) or neutral (N).

2. Fully press the accelerator pedal and

hold it there.

3. Press the push button ignition switch.

Note:

The engine cranks for a short period

of time and then it stops.

4. Release the accelerator pedal.

E357998

5. Press the push button ignition switch.

Why does the system not detect a
passive key?

•

If the system does not detect a passive
key and you are unable to start the
engine, insert the passive key into the
backup position and press the push
button ignition switch to start the
engine. See

Accessing the Passive

Key Backup Position

(page 204).

STARTING AND STOPPING
THE ENGINE VIDEOS

Push-Button Start: F-Series Diesel

208

Starting and Stopping the Engine

FUEL AND REFUELING
PRECAUTIONS

WARNING:

Fuels can cause serious

injury or death if misused or mishandled.

WARNING:

Fuel may contain

benzene, which is a cancer-causing
agent.

WARNING:

Read and follow all the

instructions on the pump island.

WARNING:

When refueling always

shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.

Follow these guidelines when refueling:
•

Extinguish all smoking materials and
any open flames before refueling your
vehicle.

•

Switch the engine off before refueling.

•

Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours.

•

Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.

•

Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses, if worn, flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.

•

Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.

•

Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.

FUEL QUALITY

SELECTING THE CORRECT FUEL -
6.8L, GASOLINE

Flex fuel vehicles have one of the following
identifiers:
•

Yellow fuel filler cap.

•

Yellow bezel around the fuel filler inlet.

•

Yellow fuel filler housing.

•

Yellow E85 label on the fuel tank filler
door.

E161513

209

Fuel and Refueling

Your vehicle operates on regular unleaded
gasoline with a minimum pump (R+M)/2
octane rating of 87 or regular unleaded
gasoline blended with a maximum of 85%
ethanol (E85).

Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle Warranty.

For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See

Towing a Trailer

(page 362).

Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.

We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance.

For additional information, visit

www.toptiergas.com

Note:

Use of any fuel for which the vehicle

was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.

Do not use:
•

Diesel fuel.

•

Fuels containing kerosene or paraffin.

•

Fuels containing more than 85%
ethanol or E100 fuel.

•

Fuels containing methanol.

•

Fuels containing metallic-based
additives, including manganese-based
compounds.

•

Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).

•

Leaded fuel, using leaded fuel is
prohibited by law.

The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl, which is a
manganese-based fuel additive, will impair
engine performance and affect the
emission control system.

SELECTING THE CORRECT FUEL -
7.3L, GASOLINE

E161513

Your vehicle operates on regular unleaded
gasoline with a minimum pump (R+M)/2
octane rating of 87.

Towing a Trailer

(page 362).

210

Fuel and Refueling

We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance.

For additional information, visit

www.toptiergas.com

Note:

Use of any fuel for which the vehicle

was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.

Do not use:
•

Diesel fuel.

•

Fuels containing kerosene or paraffin.

•

Fuel containing more than 15% ethanol
or E85 fuel.

•

Fuels containing methanol.

•

Fuels containing metallic-based
additives, including manganese-based
compounds.

•

Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).

•

Leaded fuel, using leaded fuel is
prohibited by law.

SELECTING THE CORRECT FUEL
FOR COLD WEATHER - 6.7L DIESEL

Choosing the Right Fuel: Vehicles
Operated Where Ultra Low Sulfur
Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S.
Virgin Islands And Other Locales)

Note:

Your Warranty will not cover damage

caused by using an improper type of fuel or
fuel additive.

Note:

Do not blend used engine oil with

diesel fuel under any circumstances.
Blending used oil with the fuel significantly
increases your vehicle’s exhaust emissions
and reduce engine life due to increased
internal wear.

We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance.

For additional information, visit

www.toptiergas.com

You should use ultra-low sulfur diesel fuel
designated as number 1-D or 2-D with a
maximum of 15-ppm sulfur in your diesel
vehicle. You can operate your vehicle on
diesel fuels containing up to 20%
biodiesel, also known as B20. These fuels
should meet the ASTM D975 diesel or the
ASTM D7467 B6-B20 biodiesel industry
specifications. Outside of North America,
use fuels meeting EN590 or equivalent
local market standard.

E67028

Using low-sulfur diesel fuel
(16-500 ppm) or high-sulfur
diesel fuel (greater than 500

ppm) in your diesel engine will cause
certain emission components to
malfunction which could also cause the
service engine soon light to illuminate
indicating an emissions-related concern.

211

Fuel and Refueling

Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommend using a diesel fuel which has
been seasonally adjusted for the ambient
conditions.

Choosing the Right Fuel: Vehicles
Operated Where Ultra Low Sulfur
Diesel Fuel Is Not Required

For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory-built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra-low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
authorized dealer service parts. Failure to
use retrofit components other than those
available through your authorized dealer
results in coolant system damage, engine
overheating, selective catalyst reduction
system or diesel particulate filter damage
and possible base engine damage.

Use only a diesel engine configured for use
with high-sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low-sulfur diesel fuel
(16–500 ppm) or high-sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only ultra-low sulfur diesel
fuel could result in damage to engine
emission control devices and the after
treatment system, potentially rendering
the vehicle inoperable.

Vehicles with engines configured for use
with high-sulfur diesel fuel are only
available for sale in countries where
ultra-low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in an ultra-low
sulfur diesel fuel market that are

subsequently exported to non-ultra low
sulfur diesel fuel markets will need to be
retrofitted at the customer’s expense using
Ford authorized dealer service parts in
order to be reliably operated on non-ultra
low sulfur diesel fuel.

Biodiesel

WARNING:

Do not mix diesel with

gasoline, gasohol or alcohol. This could
cause an explosion.

Note:

Do not use home heating oil,

agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.

You can operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.

Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.

To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
•

Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less.

•

Only use biodiesel fuel of good quality
that complies with industry standards.

•

Follow the recommended service
maintenance intervals. See

General

Maintenance Information

(page 589).

212

Fuel and Refueling

•

Do not store biodiesel fuel in the fuel
tank for more than 1 month.

•

Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequently appearing LOW FUEL
PRESSURE message.

Use of biodiesel in concentrations greater
than 20% can cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that could
result in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.

We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel. See

General

Maintenance Information

(page 589).

Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in diesel fuel. Ask the service station
attendant to confirm the biodiesel content
of diesel fuel, if you do not see a label on
the fuel pump.

If you plan to park or store your vehicle for
more than 1 month, then you should empty
your vehicle fuel tank of biodiesel fuel. You
should fill the tank with a pure
petroleum-based diesel fuel and run your
vehicle for a minimum of 30 minutes.

Note:

Degraded or oxidized biodiesel can

damage fuel system seals and plastics and
corrode steel parts.

During cold weather, if you have problems
operating on biodiesel, you may need to
use diesel fuel with lower biodiesel
content, try another brand or discontinue
the use of biodiesel.

Diesel Fuel Additives

It should not be necessary to add any
aftermarket additives to your fuel if you
use a high-quality diesel fuel that conforms
to ASTM industry specifications.
Aftermarket additives can damage the fuel
injector system or engine.

Use Motorcraft® cetane booster or an
equivalent cetane booster additive if you
suspect fuel has low cetane. Use
Motorcraft® anti-gel and performance
improver or an equivalent additive if there
is fuel gelling.

Do not use alcohol-based additives to
improve cetane quality, to prevent fuel
gelling or any other use. The use of alcohol
additives could result in damage to the fuel
injectors and system.

Your Warranty may not cover repairs
needed to correct the effects of using an
aftermarket product that does not meet
our specifications in your fuel.

SWITCHING BETWEEN E85 AND
GASOLINE - 6.8L, GASOLINE

We do not recommend repeatedly
alternating between E85 and gasoline. If
you switch from using E85 to gasoline, or
from gasoline to E85, add as much fuel as
possible, at least half a tank. Drive your
vehicle immediately for a minimum of 5 mi
(8 km) to allow it to adapt to the change
in ethanol concentration. If you use E85
exclusively, we recommend that you fill
the fuel tank with regular unleaded
gasoline at each scheduled oil change.

213

Fuel and Refueling

RUNNING OUT OF FUEL

FILLING A PORTABLE FUEL
CONTAINER

WARNING:

Flow of fuel through a

fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.

Use the following guidelines to avoid
electrostatic charge build-up, which can
produce a spark, when filling an
ungrounded fuel container:
•

Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.

•

Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).

•

Keep the fuel pump nozzle in contact
with the fuel container when filling it.

•

Do not use a device that holds the fuel
pump nozzle lever in the fill position.

ADDING FUEL FROM A PORTABLE
FUEL CONTAINER

WARNING:

Do not pry open the

fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death.

WARNING:

Do not dispose of fuel

in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.

When refueling the vehicle fuel tank from
a fuel container, do the following:

Fully open the fuel filler door.

2. Turn the fuel filler cap

counterclockwise and remove it.

3. Add fuel to your vehicle from the fuel

container.

4. To replace the fuel filler cap, turn it

clockwise until you feel a strong
resistance and it clicks.

5. Fully close the fuel filler door.

Note:

If your vehicle runs out of fuel add a

minimum of 1.3 gal (5 L) of fuel to restart
the engine.

Note:

You may need to switch the ignition

from off to on several times after refueling
to allow the fuel system to pump the fuel
from the tank to the engine. When
restarting, cranking time takes a few
seconds longer than normal.

REFUELING

REFUELING SYSTEM OVERVIEW

E346555

Fuel filler door.

Fuel cap.

Fuel tank filler pipe.

214

Fuel and Refueling

REFUELING YOUR VEHICLE

WARNING:

When refueling always

WARNING:

Fuel vapor burns

violently and a fuel fire can cause severe
injuries.

WARNING:

The fuel system may

be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.

WARNING:

Keep children away

from the fuel pump. Never let children
pump fuel.

WARNING:

Do not pry open the

fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death.

WARNING:

Stay outside your

vehicle and do not leave the fuel pump
unattended when refueling your vehicle.

WARNING:

Do not remove the fuel

pump nozzle from its fully inserted
position when refueling.

WARNING:

Stop refueling when

the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing.

WARNING:

Do not overfill the fuel

tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire.

WARNING:

Wait at least five

seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.

Fully open the fuel filler door.

2. Remove the fuel filler cap by turning it

counterclockwise.

3. Select the correct fuel pump nozzle for

your vehicle.

E139202

4. Insert the fuel pump nozzle up to the

first notch. Keep the fuel pump nozzle
resting on the fuel tank filler pipe.

215

Fuel and Refueling

E327438

5. Hold the fuel pump nozzle in position

A when refueling. Holding the fuel
pump nozzle in position B can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full.

E119081

6. When the pump shuts off, wait five

seconds, then raise the fuel pump
nozzle and slowly remove it.

Install the fuel filler cap by turning it
clockwise until it clicks.

8. Fully close the fuel filler door.

Note:

Do not attempt to start the engine

if you have filled the fuel tank with incorrect
fuel. Incorrect fuel use could cause damage
not covered by the vehicle Warranty. Have
your vehicle immediately checked.

FUEL TANK CAPACITY

Advertised Capacity

The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank after running out of fuel. Included in
the advertised capacity is an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.

Note:

The amount of fuel in the empty

reserve varies and should not be relied upon
to increase driving range.

FUEL AND REFUELING –
TROUBLESHOOTING

FUEL AND REFUELING –
WARNING LAMPS

If it illuminates when you are
driving, refuel as soon as
possible.

FUEL AND REFUELING – INFORMATION MESSAGES

Action

Message

You may not have installed the fuel filler cap properly. At the

next opportunity, safely pull off of the road, remove the fuel

filler cap, align the cap properly and reinstall it.

Check Fuel Cap

216

Fuel and Refueling

WHAT IS THE DIESEL
PARTICULATE FILTER

The diesel particulate filter is part of your
vehicle's emissions system and filters
harmful diesel particulates from the
exhaust gas.

HOW DOES THE DIESEL
PARTICULATE FILTER WORK

The diesel particulate filter reduces
emissions by trapping exhaust particles
before they reach the tailpipe. The system
must periodically clean the exhaust
particles that gather inside the filter. This
is carried out in three ways, passive
regeneration, active regeneration and
manual regeneration.

Passive Regeneration

In passive regeneration, the normal
exhaust system temperature cleans the
filter by oxidizing the soot. Cleaning occurs
during normal vehicle operating conditions
due to driving patterns.

Active Regeneration

Once the diesel particulate filter is full,
active regeneration raises the exhaust
temperature to eliminate the particles.

When the engine control module detects
that the diesel particulate filter is nearly
full of particulates, and you are not
operating your vehicle in a manner to allow
effective regeneration, messages appear
in the information display as a reminder
for you to drive your vehicle in order to
clean the diesel particulate filter. If you
drive your vehicle in a manner to allow
effective regeneration, the information
display shows a cleaning exhaust filter
message.

DIESEL PARTICULATE FILTER
PRECAUTIONS

WARNING:

Do not park or idle your

vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.

WARNING:

When the

Exhaust

Filter Cleaning

message appears in the

information display, do not park near
flammable materials, vapors or
structures until filter cleaning is
complete.

WARNING:

The normal operating

temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.

Note:

Avoid running out of fuel.

Note:

During regeneration at low speed or

engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to high temperatures
reached during regeneration and is normal.

Note:

Changes in the engine or exhaust

sound may be heard during the regeneration
process.

217

Diesel Particulate Filter - Diesel

Ford F-350 (2024 year). Manual in english - page 6